Assistant Programme Manager Jobs

London Legal Support Trust has been supporting free legal advice providers for the last 21 years by providing financial and non-financial support. The organisations we support include Law Centres, Citizens Advice, and other legal advice agencies.

We are looking for an organised, proactive and purpose-driven individual to join our brilliant team as an Admin and Operations Assistant. You will provide essential support to our team, ensuring smooth and efficient administrative operations.  By supporting the wider team, this role plays a vital part in enabling the charity to achieve its mission, ensuring that resources are managed effectively, and helping to deliver services that make a meaningful difference to the legal advice sector.

MAIN DUTIES & RESPONSIBILITIES

Meeting & Event Planning and Support

• Plan, coordinate and support meetings and other events
• Book rooms, manage catering orders and manage other meeting logistics
• Provide on-site support for meetings and events
• Prepare meeting agendas, take meeting notes and minutes
• Assist with volunteer coordination

Communication & Coordination

• Handle incoming calls, emails, and other communications
• Draft correspondence to external stakeholders and trustees
• Help to ensure that the website is up to date

Operations Support

• Support the day-to-day operations of the charity
• Assist Head of Operations in developing systems and processes to enhance the efficiency of the charity’s operations
• Help update organisational policies and ensure compliance 
• Monitor 3rd party contracts and assist with review of services prior to renewals
• Help manage HR practices, including managing starters and leavers procedure in relation to IT and software access
• Support employee training and wellbeing programme

Office & Project Management

• Ensure office has working equipment and sufficient materials
• Organise and maintain our internal documents 
• Help maintain and improve LLST’s internal databases
• Help maintain contact database in line with data protection and LLST policy

Financial & Procurement Assistance

• Assist with the gathering, review and processing of invoices and expenses claims
• Support the Head of Operations in evaluating suppliers and negotiating contracts
• Research suppliers to ensure cost-effective purchasing
• Perform due diligence checks on suppliers and vendors
• Help with the preparation of financial reports

General

• Ensure LLST’s activities comply with charity, company and general law
• Promote LLST externally and ensure its good reputation is maintained
• Other tasks as required and generally commensurate with the post

PERSON SPECIFICATION

Essential Criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent attention to detail, well-organized with ability to prioritise tasks
• Professional, reliable and responsible
• Excellent interpersonal skills, including written and oral communications skills
• Confidence with IT including Microsoft Office suite 
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Highly motivated, with ability to work on own initiative and as part of a small team
• Flexibility and willingness to learn new skills 
• A positive attitude to problem solving and finding new solutions
• Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods

Desirable Criteria

• Experience of administrative assistant
• Experience of working in charitable sector
• Knowledge and understanding of Microsoft Office suite

About FareShare South West 

FareShare South West joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive.

By joining us, you’ll be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.

FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others. 

Purpose of role: 

FareShare South West’s (FSSW) fundraising need and strategy has developed and diversified rapidly in line with major growth since 2017. As a charity we bring in annually over £700k in fundraised income from trusts and foundations, corporate donations, individual donors, major donors, community, and events. In the next year this is set to grow as we plan exciting new services across Bristol, Devon, and Cornwall. 

The Fundraising Assistant (FA) is a new entry-level fundraising role that will be vital in supporting our growing team with donor, corporate and events administration and looking after our community fundraising income stream. This role will enable lots of learning experiences in donor support processes and systems, compelling copywriting, data management and supporter stewardship. 

The FA will be responsible for the development and day-to-day administration of our community fundraising income stream for individuals and corporate community groups, from bake sales to sponsored skydives. They will represent FSSW at events and steward community groups that are fundraising for FSSW, acting as an ambassador in promoting our work across the whole south west. 

This role will primarily be based in our central Bristol office with the option for some hybrid working and occasional travel to our Plymouth and Bristol warehouses and events locations. The successful candidate will be expected to be able to work on very occasional weekend or evening events, accruing time off in lieu. 

Duties & Responsibilities: 

Community and Events 

• Engage community groups e.g. Women’s Guild, local faith groups, FSSW volunteers and school/university group who wish to raise funds for FSSW, acting as the primary contact

• Provide outstanding stewardship of both individual and group fundraisers, where necessary support with JustGiving and other fundraising pages and providing tips on promoting their fundraiser. 

• Develop a calendar of sporting events and other fundraising opportunities to engage new and existing supporters. Work with the FSSW communications team to promote opportunities. 

• Work closely with Supporter Care Officer (SCO) in instances where individual donors engage with fundraising events, as part of the wider strategy of donor engagement.

• Work with the Communications Officer (CO) to promote develop digital/print collateral and delivery of targeted materials and narratives to ensure strategic/resource-efficient approach to recruitment of community fundraisers. 

• Provide opportunities to create a fundraising culture amongst wider staff team. 

• Work closely with the HOF and SCO to ensure onward stewardship of fundraisers as potential long-term supporters.

Corporate Fundraising 

• Support corporate fundraisers raising money through community and events activities, contributing to the success of our corporate income stream.

• Support the HOF and volunteer team in the strategic development of the Corporate Volunteering Programme. 

Database Management 

• Management of the fundraising Customer Relationship Management (CRM) database, Donorfy. Ensure that information held on the fundraising database is accurate with regular general data cleaning tasks, and responsibility for overall upkeep. (Full training will be given). 

• Keeping all records, permissions, and data preferences up to date. Ensuring that CRM is GDPR compliant. 

• Work with the SCO and HOF on monthly processes such as reconciliation of payments and analysing data to support our campaigns.

• Develop a good understanding of the capabilities of the CRM to be able to pull detailed reports and support wider fundraising and comms team with analysing data. 

• Hold primary responsibility for updating the fundraising database with information on individuals, groups and corporates taking part in community/events fundraising, as well as corporate volunteering data. 

Supporting the Fundraising Team 

• Provide excellent supporter service to enquiries from members of the public, via phone, mail and in person, and encourage their support.  

• Be a first point of contact for individuals and community groups wishing to support FareShare South West financially. Work with the SCO and wider team to appropriately triage all enquiries. 

• Support the wider fundraising team to deliver fundraising campaigns, events, and appeals. This includes liaising with other stakeholders to source pro bono support e.g., professional services or raffle prizes.

• Work with the wider FSSW team on cross-departmental campaigns and events such as warehouse open days.

• Act as an ambassador for the charity, supporting the SCO and HOF to diversify our supporter base e.g., creating opportunities for volunteers to engage with fundraising. 

• Represent FSSW at events, such as speaking at local faith/community groups. 

• Assist on monitoring progress, impact, and success against KPIs 

• Develop an in-depth knowledge of FareShare South West’s impact and operations. 

• Undertake any other reasonable duties to support the operations of the charity. 

Person Specification  

Essential knowledge, skills & experience – evidence required: 

• Excellent written and verbal communication.

• Excellent people skills and proven ability to form good working relations, both internally and externally.

• Strong organisational skills and the ability to manage time, prioritise and plan effectively. 

• IT literate with a working knowledge of Microsoft Office applications. 

• A clear commitment to the ethos of FareShare South West, and to the agreed plans of the organisation, and able to positively contribute towards its achievement. 

• A willingness to do some travelling within the south west. 

• Confidence in answering the phone and responding to incoming enquiries. 

Desirable knowledge, skills & experience: 

• Work experience in communications, marketing, fundraising, or relationship-building. 

• Experience working with a database. 

• Understanding of fundraising principles, relationship marketing and supporter care. 

• Experience in public speaking or acting as an ambassador for a cause. 

• Presentation skills. 

Why work for FareShare South West 

• Real Living Wage employer 

• Benchmarked pay scales 

• Employee Assistance Programme including free legal advice, HR support and counselling 

• Access to a free professional external coach 

• Annual budget for personal development training 

• Staff wellbeing group and trained Mental Health First Aiders 

• Inclusive, welcoming culture 

• Rewarding roles with genuine positive impact on the environment and local people through food, volunteering, and employability skills 

We actively encourage applications from people of all lived experiences, including but not limited to people from the global majority, LGBTQIA+ people, disabled people, a working-class background, not from a University-attending family. We value the positive impact that wide representation has on FareShare South West.

We want to work with you to make sure that the recruitment process is accessible for you. Please contact us to let us know how we can support your access needs. 

Uniting to Combat NTDs are looking for an exceptional administrator and coordinator to provide complex logistical support to the Uniting team and governance groups.

Salary: circa £33,000 per annum

Location: UK Remote, with quarterly travel to Brighton

Contract: Fixed Term Contract to December 2025 with possibility of extension, funding dependent.

Hours: This is a full-time role with some flexibility around hours worked

Neglected tropical diseases (NTDs) are a group of preventable and treatable diseases that affect about 1.65 billion people around the world. The World Health Organization currently recognises twenty diseases as NTDs.

Uniting to Combat NTDs is a global advocacy organisation that exists to end NTDs by mobilising resources in support of the World Health Organization's NTD road map and the Sustainable Development Goals. We envision a world where no-one suffers from these preventable and treatable diseases. We are hosted by Sightsavers and offer a great place to work.

In February 2023, we conducted a mid-term review of our 2021-2030 strategy to assess its continued relevance in light of the substantial global challenges that have emerged since its inception. While we re-affirmed the strategy's continued importance, we recognized the imperative of intensifying our efforts in resource mobilisation to address persistent funding gaps, the absence of dependable, long-term funding mechanisms for global NTD programs, and significant changes to the global health architecture.

Our target over the next five years is to mobilise over US$2bn towards the WHO NTD road map from a range of sources, existing and new, including from donor governments, multi-lateral development banks, affected countries, and innovative financing. Our success will be measured by the volume of funding we are able to mobilise for countries and individuals affected by NTDs.

About the role

We are looking for an exceptional administrator and coordinator to provide complex logistical support across the Uniting to Combat NTDs team and governance groups, including on major projects, events and communications activities.

This is a varied role, please read the full for further details.

To succeed in this role, you will need:

Essential

• Demonstrable experience in a complex administrative and coordination role

• Experience of providing remote PA and logistical support to multiple team members, including at senior level.

• Experience of diary management and complex international travel management

• Proficiency with multiple technology platforms including Microsoft 365 (SharePoint, Teams Office), Zoom and Google Workspace. Google Workspace and SharePoint are of particular importance.

• Available and able to travel to Brighton quarterly

• Ability to set priorities while balancing the needs of providing support for multiple individuals, including calendar management, travel arrangements, and event planning assistance.

Desirable

• Experience or understanding of International Development, INGOs, NTDs

• French language proficiency

To apply for this exciting opportunity, please complete an application via our recruitment portal.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Do you have an interest in providing support and care to those with life-limiting conditions from diagnosis to end of life? Are you looking to work whilst remaining flexible to support your family and/or work-life balance? We could have the opportunity you have been looking for. We have hours available in both the Adult Community service and our Inpatient Ward.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes and paid annual leave accrual based on hours worked.

Key Responsibilities of the role include:

• Ensure the highest possible standard of care for patients and supporting relatives during their care
• Participating in the assessment and provision of care needs for patients
• Ensuring all care is documented correctly electronically, in line with mandatory and legal requirements
• Delivering care as part of a team alongside our medical team

Essential requirements of the role include:

• NVQ level 2/3 in Health and Social care or equivalent
• Flexible approach to working hours, times and days of the week, including night shifts and weekends
• Willing to undertake further professional training/qualifications
• Full UK Driving Licence & access to a vehicle (Adult Community Service)

Please note posts are subject to Enhanced DBS clearance and full right to work in the UK.

Unfortunately, we are unable to provide sponsorship.

Summary

• Events Management
• Administrative Duties
• Palace Tours

• Required to work in the office location 4 days per week, with the expectation to work evenings and weekends.
• A basic DBS check will be required as part of our pre-employment checks.

• A salary of £27,840.80 pro rata (FTE £34,801), plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

Fauna & Flora is seeking a Finance Assistant, Reporting & Systems to support the smooth running of Fauna & Flora’s finance and programme management systems and assist in their development.

You will have experience of maintaining databases, and excellent IT and numeracy skills. You will enjoy solving problems, and have an exceptional eye for detail and a diligent and rigorous approach to work. You will have experience of accountancy or working in a financial environment.

You will be a good team player and enjoy working in a busy environment, with the ability to balance competing demands. With a proactive approach to your work, you will seek to add value and have opportunity to contribute your skills and expertise to Fauna & Flora’s growth and development.

In return, the role offers the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes.

Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

Please visit our website and download the job application for further details on how to apply

The closing date for applications is Sunday, 2 March 2025.

This role is not eligible for sponsorship for a Skilled Worker Visa.

This role is an integral part of the Community Fundraising team, providing support to people raising funds for The Royal Marsden Cancer Charity and being the first point of contact for enquiries.

Dealing directly with supporters, the role requires an effective communicator and proactive individual who is passionate about fundraising.

The role will also support the Senior Community Fundraising Manager and Senior Community Fundraising Executive with the stewardship of high value community fundraisers.

About us

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

Within the Social Mobility & Widening Participation Department we believe all young people should be able to have high expectations for their future. This means equal access to education and career opportunities. We run programmes that aim to empower young people from under-represented backgrounds to access and succeed at university

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About the role

The Social Mobility & Widening Participation manager has responsibility for delivering and overseeing key widening participation programmes in line with King’s Access & Participation Plan.

This is an exciting opportunity for candidates looking for a management role and who wish to utilise their skills and expertise to develop high quality, impactful activities to address educational disadvantage.

Main responsibilities:

• Oversee a range of widening participation programmes and projects aligned with the King’s Access & Participation Plan. This includes oversight of evaluation to monitor programme effectiveness and associated governance

• Line management of Widening Participation practitioners and directing the planning and implementation of their work objectives. This includes managing performance and undertaking relevant HR processes

• Be an active member of the Social Mobility & Widening Participation Department’s management team, contributing to discussion and decision-making

• Responsible for a budget, including reporting and annual monitoring of expenditure in line with department financial procedures.

• Serve as a subject matter expert in running workshops, classroom management, resource development and safeguarding

There are two posts available.  The initial anticipated priorities and responsibilities for each of these posts is outlined below. If you have a preference for one over the other, you are welcome to state this in your application.

SMWP Manager 1:

It is anticipated that this role will initially focus on overseeing and expanding our suite of pre-16 programmes (including Step Up Scholars, King's Scholars, and Scholars Plus), alongside developing a new Parent Network. The postholder will also manage our school partnerships. A key part of the role initially will be working closely with the What Works team to lead a randomised control trial to evaluate the effectiveness of King’s Scholars, our KS3 programme. The postholder will drive a new, strategic partnership with a multi-academy trust, coordinating summer schools for teachers and activity days for sixth-form students. They will also develop a new programme to support Teaching Assistants.

SMWP Manager 2:

It is anticipated that this role will initially serve as the primary point of contact for King’s colleagues – both professional and academic, as well as King’s Maths School and KCLSU. The postholder will run the WP Champions network for King’s staff who support our work or run their own WP interventions. A key focus will be developing and running the new King’s Plus programme – a student support programme for all WP students at King’s (c 25% of home, UG students). They will develop a comprehensive communications plan for SMWP featuring an open content hub and podcast series. They will oversee all the community organising work within the department - this includes Parent Power, Empoderando Familias and Empower ESOL.  As part of their early priorities, they will lead on the articulation and dissemination of relevant educational policy and research and ensure King’s provision is cutting edge and innovative.

These are hybrid roles which involve both remote and on-campus work, with a minimum of two office days per week (currently Tuesdays and Wednesdays) based at the Strand or Waterloo campuses. However, as these positions are delivery-focused, in addition to office days, the roles also require a substantial amount of time on-campus and in schools to run activities for young people. This can include regular evening and weekend commitments.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role

These are both full time posts and you will be offered an indefinite contract.

Closing date: 09 March 2025.

To apply, please click “Apply Now”.

Our amazing team at Alana House - PACT are looking for a full time Assistant Key Worker to join our Womens Community project.

Could you make a lasting difference to women facing multiple disadvantages in the community? Our award winning trauma recovery service empowers and enables women to access the support they need. Our service covers Reading, Berkshire, Oxford City and South Oxfordshire.

Position: Womens Community Project Assistant Key Worker

Location: Based in central Reading, the role requires travel across Berkshire, Oxford City and South Oxfordshire

Contract: Permanent full time – 37 hours per week

Salary: Starting salary in the range of £23,088 to £26,658 per annum, depending on skills and experience

Having regard to the nature and context of the work, there is a genuine occupational requirement permitted under the Equality Act 2010 that this post is only available to female applicants.

About the role:

As Assistant Key Worker at Alana House, you will support our services through groupwork, short assessments and referrals and hold a small case load of women providing one to one support work. Your Assistant Key Worker responsibilities will include:

· Working as an integral part of our team to contribute to service delivery

· Adopt a trauma informed, non-judgemental approach, complete initial assessments and understand needs to agree a programme of support across rehabilitative pathways

· Facilitate and deliver appropriate drop ins and group based support work

This role will enable you to develop your skills within this area of work through various learning opportunities.

About you:

As Assistant Key Worker, you will:

· Have previous professional, academic or personal experience of support work for people experiencing multiple disadvantages

· Be interested in supporting people in, or at risk of entering, the criminal justice system with an understanding of resilience and trauma.

· Demonstrate a willingness to learn and to develop your skills, knowledge and experiences within the role.

If this sounds like you then visit our website and apply today to join a collaborative team who are part of something truly meaningful.

Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.

Closing date: 9am Wednesday 05 March 2025

Interview dates: Monday 24 February, Thursday 13 March and Friday 14 March 2025

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Womens Support Worker, Womens Key Worker, Key Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, Assistant Key Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Probation Services Officer, etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

The LEAP programme launched in January 2019 and this role was created in 2022 as an outcome of an interim programme evaluation. The aim of the role was to embed the LEAP Programme within MSF and to facilitate the understanding and functioning of the programme, both at field level and within the MSF HR network.

The postholder works closely with the LEAP Programme Manager and MSF HR departments and across the movement, including at field and operational level.

The role now focuses on:

1. Working with HR colleagues and key stakeholders to implement the programme effectively.
2. Supporting current and prospective students to address the barriers which they face. This is particularly through targeted recruitment and support efforts for those coming from specific staff demographics which are underrepresented in the programme.

DEPARTMENT: Programmes

HOURS: Full Time, 37.5 hours per week (Monday – Friday)

LENGTH OF CONTRACT: Fixed Term Contract (12 months)

LOCATION: Any MSF office (OC, partner section, or branch office) within + / - 3 hours of London/UK time zone, with 2 days per week minimum working in that MSF office. Expected core working hours 10:00-15:00 London/UK time. Ability to travel occasionally (within the UK and, if needed, to a European office) is required.

SALARY: Salary: £45,643.41 per annum

Internal salary grade: 15.1

Our Mission

We're Tutors United. We're on a mission to end the attainment and employability gap through the power of community-based tutoring. We support young people to thrive at two key transition points – from primary to secondary school, and from university to employment.

What We Do 

Working with housing associations and other local partners, we run free tutoring programmes for primary school children and their families, providing access to vital educational support to those who need it most. We're proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West. We hire, train, and pay inspiring university students – most of whom also come from low-income households – as tutors, providing them with meaningful, paid work experience and support to boost their careers.

Each year, our work gives hundreds of young people, parents and carers the knowledge, skills and confidence they need to maximise education and employment opportunities. We have a brilliant Programme Officer position available for an ambitious, dedicated, and proactive person to join our team!

Job Purpose

This is an exciting time to join our small and impactful team, as we embark on a new four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities.

A major strategic priority is to grow geographically in Liverpool - which this role will play a pivotal role in achieving. Following the successful launch in January of our first ever face-to-face programme outside of London, in the Speke area of Liverpool, we hope to continue reaching more areas in Liverpool where there is great need and fostering new partnerships. We expanded beyond London during the pandemic with online tuition and have since grown across the Midlands and the North. This is our second dedicated role outside London, and the first in Liverpool. Working closely with our Manchester-based Head of Regions, you will help deliver contracts, build strong local relationships, and expand our reach in high-need areas.

The Programme Officer will be responsible for the management and overall delivery of their designated programmes. Over the next four years, we aim to scale our tutoring hubs to reach over 1,000 pupils per year in core cities and areas across England. This role will involve managing relationships with tutors, parents and clients, while collecting robust qualitative and quantitative data to measure the impact and build the success of our work. This is a critical role, leading on the delivery and evaluation of multiple programmes, managing key stakeholder relationships, and contributing to the development of our tutoring programmes in our newer delivery regions.

The Programme Officer will ensure high levels of quality assurance, particularly among tutors working in their hubs, so we achieve our intended outcomes. This is a multifaceted role, working across all parts of the organisation to ensure we deliver the best possible results for our pupils. You will have the chance to be creative in shaping and adapting our programmes to meet the specific needs of families in Liverpool City Region.

We are looking for someone who is enthusiastic about education, has strong stakeholder management skills and is familiar with the Liverpool area in particular but broader knowledge of North-West region is also beneficial. You should be able to adapt your communication style to effectively engage with clients, parents, tutors, pupils and funders alike, and have strong written and verbal presentation skills. You will bring brilliant project management skills and be comfortable working with data and using it to make informed decisions.

Location of candidate

Must be based in Liverpool. 

Job Details

Please see attached job specification for full job details. 

Are you ready to make a tangible impact in suicide prevention while working with a dynamic and passionate team? Samaritans is looking for a Head of Rail Programme to lead our flagship partnership with Network Rail and the wider rail industry.

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• £63,000-£67,000 per annum plus benefits 

• Permanent contract 

• Full-time role - 35 hours per week with flexible working

• Hybrid working: Linked to either our Ewell (Surrey) office or home-based contract, with regular travel around London and the South East

• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.

• We are passionate about flexible working, talk to us about your preferences.

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Why This Role?

As the Head of Rail Programme, you’ll:

• Manage and mentor a talented team of 12, with opportunities to shape strategies and ensure ongoing improvement.

• Spearhead the delivery of a nationally significant suicide prevention programme.

• Be the operational and programme management lead, overseeing innovative projects and events.

• Work with key rail industry stakeholders, including British Transport Police and Train Operating Companies.

• Drive multi-channel behaviour change campaigns that save lives.

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This role will be exposed to emotionally challenging material and data relating to suicide and self-harm, including personal individual lived experience, which can be traumatic. You’ll receive training and support throughout your time at Samaritans to manage the demands of the role, but it’s important to be sure that this role is right for you.

What You'll Bring:

• A proven track record in leading high-performing, cross-functional teams.

• Exceptional skills in stakeholder management within complex organisations.

• Experience in managing large programmes, budgets, and contracts.

• A passion for mental health and suicide prevention.

• Strong leadership, negotiation, and problem-solving capabilities.

• Knowledge of the rail industry is a plus, but not essential.​

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What We Offer:

• A role that combines leadership, purpose, and challenge.

• Opportunities to influence change in mental health and safety across the rail industry.

• A chance to work with a committed, supportive organisation with a shared vision of fewer lives lost to suicide.

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Working at Samaritans

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure.

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Being Inclusive

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Application 

If this sounds like the opportunity for you, please upload your CV and a cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on Monday 3 March, with first stage video interviews likely w/c 10 March. 

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Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

Apply today and make a real difference to people’s lives.

Are you passionate about inspiring the next generation of conservationists? Do you thrive on building relationships, engaging with young talent, and shaping impactful early career opportunities? If so, we want you to join our team!

Early Careers Assistant
Vacancy Type: Fixed Term until 31st December 2026
Hours: Part time,15 hours a week
Salary: £9,561 per annum (FTE £23,903)
Function: People - HR, Volunteering & Training and Development
Working base: Based at any of our 9 Wetland Centres
Centres: Arundel BN18, Caerlaverock DG1, Castle Espie BT23, Llanelli SA14, London SW13, Martin Mere L40, Slimbridge GL2, Washington NE38, Welney CB6

About The Role

As an Early Careers Assistant, you'll play a vital role in promoting and developing WWT’s Early Careers programme. You’ll work closely with the Early Careers Development Officer to help deliver inspiring career opportunities across WWT. Your efforts will directly contribute to opening doors for young people in the conservation sector and support our Diversity, Inclusion, and Belonging policy by breaking down barriers to recruitment and helping us create a more diverse and inclusive workforce.

What you’ll be doing

• Engaging & Inspiring – Build strong relationships with external partners (schools, colleges, universities, and training providers) to promote WWT’s early career pathways.
• Supporting Young Talent – Work with the Early Careers Development Officer to raise awareness of opportunities, attend career fairs, and engage with students.
• Keeping Things Running Smoothly – Provide essential administrative support to ensure the success of our Early Careers programme.
• Improving Processes – Help streamline and enhance systems to create a more efficient and impactful experience for early career professionals
• Collaborating & Innovating – Work closely with WWT’s People Team to ensure a seamless journey for early career talent.
• Making an Impact Online – Working alongside the WWT Marketing team, you will use digital marketing to promote our opportunities and success stories, positioning WWT as an employer of choice in conservation.

About You

What We’re Looking For

• A strong communicator who thrives on building relationships and communicate effectively using a range of platforms.
• Someone with a passion for engaging young people and promoting career opportunities.
• A well-organised team player with an eye for improving processes.
• Digital marketing and social media savvy to help us share our success stories.

While previous administrative experience is a plus, it’s not essential—we’re looking for someone with a proactive attitude, adaptability, an eagerness to learn, and a passion for making a difference.

At WWT, we’re dedicated to making a difference for both people and wildlife. By joining our team, you’ll be at the heart of inspiring the next generation of conservationists and shaping the future of our workforce.

If this sounds like you, we’d love to receive your application!

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Additional Information:

This role is a fixed-term contract until 31st December 2026, funded by the National Lottery Heritage Fund. The outcomes of this project will not only shape WWT but will also be shared across the wider sector and the Heritage Innovation Fund.

This is a part time role, working 15 hours a week (regular working pattern to be agreed). The role can be based at any WWT site with hybrid working opportunities. Travel to other WWT sites and partner organisations will be required.

Closing Date: 12th March 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Want to play your part in transforming society?

You’re in the right place.

The Spear Assistant Coach will work as part of the River Church staff team, alongside the Centre Manager to deliver the Spear Programme, equipping and empowering 16-24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: £24,375 pro-rata

Hours: 9.30am – 5.30pm, Tuesday – Friday, (Occasional evening working required (for events such as termly Spear Celebration evenings)

Location: River Church Ipswich – we are an office-based organisation

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

Key Responsibilities 

Spear Programme

• Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work.
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear trainees. This includes running application workshops with past trainees as well as maintaining records and reporting on statistics. 

Relationship Management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations.
• You will support with job fairs, mock interview days and welcoming external visitors to the centre.

Church Community

• The Assistant Coach is directly employed by River Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
• Help to raise the profile of the Spear programme within River Church and build a network of supporters and volunteers from the congregation.

This role will suit you if you are:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, Ipswich.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation.
• A commitment to grow and learn as a Christian leader, and a desire to learn and understand coaching techniques.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme).
• In the event of a job offer, a DBS check will be requested.