Assistant Programme Manager Jobs

Job Title: Volunteering Services Assistant

Salary: £25,700 per annum

Hours: 37 hours per week

Location: Northampton office

Contract: Permanent and 12-month Fixed Term Contract opportunities available

Do you have a passion for supporting volunteers and ensuring they have the best experience?

We are looking for TWO Volunteering Services Assistants to join our team. You will play a vital role in supporting volunteers and volunteer managers by delivering exceptional service and managing key administrative tasks. These roles are available as a permanent opportunity and as a 12-month Fixed Term Contract.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As a Volunteering Services Assistant, you will help deliver a welcoming and well-organised volunteer experience. Your responsibilities will include:

• Providing accurate information and guidance to volunteers, responding to enquiries and signposting as needed.
• Supporting volunteer recruitment, ensuring a smooth process while maintaining confidentiality and data protection standards.
• Assisting with the administration and monitoring of volunteering services.
• Managing volunteer-specific resources such as certificates and ID cards.
• Collaborating with the People, Culture, and Inclusion team on agreed administrative duties.
• Maintaining and updating volunteer records on the Association's database, producing reports as required.
• Helping to organise and administer volunteer training and events.

About You:

You will be a great fit for the Volunteering Services Assistant role if you have:

• Experience in providing high-quality customer service.
• Strong verbal and written communication skills, with the ability to adapt to different audiences.
• Excellent administrative skills with attention to detail and accuracy.
• Strong organisational and planning abilities to manage deadlines effectively.
• Knowledge and experience in database management and data entry.
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• The ability to work both independently and as part of a team, prioritising tasks effectively.
• A proactive, flexible, and positive approach to work.
• Availability to work occasional evenings and weekends when required.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week, with flexibility to attend more frequently when needed. Due to the requirements of these roles, we are not able to consider part-time applications on this occasion.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in delivering high-quality and effective customer service. 

• Excellent verbal and written communication skills, with the ability to adapt communication style to suit different audiences. 

• Proficiency in a range of administrative tasks, with a focus on accuracy and quality. 

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you're ready to bring your skills to a role that supports and enhances the volunteer experience, we would love to hear from you. Apply today to become our Volunteering Services Assistant!

The HAF Project Manager is the strategic lead for the HAF programme. You will manage a budget of over £800,000, make commissioning decisions, and ensure strong due diligence processes and quality control. You will collaborate with HAF provider organisations from the voluntary and community sectors, ensuring high-quality delivery. Additionally, you will work closely with YCF colleagues to communicate the impact of HAF, represent YCF in senior spaces, and assist in reporting to YCF’s Board of Trustees.

Working closely with Camden’s Children’s Commissioning team and YCF’s CEO you will ensure that each HAF programme in Camden offers participating children and young people a diverse and enjoyable range of activities provided by respected organisations, operating at the highest levels of safety, quality, and in alignment with the Department for Education’s funding requirements. You will report to YCF’s CEO and to Camden Council on the programme’s delivery and impact, and will lead on all reporting.

This is a fantastic opportunity for someone with experience or interest in cross-sector partnership work, with programme management experience, and a drive to make a difference in the lives of children and young people. The role requires self-awareness, the ability to learn quickly, and a willingness to pitch in with the wider work of YCF, as we are a small team with limited resources.

This varied and impactful role offers incredible development opportunities for someone with strong organisational, numeracy, and stakeholder management skills, as well as a passion for improving the lives of Camden’s children and young people. Flexibility, quick learning and a collaborative attitude will be key to success in this role. YCF will provide training and support to help you thrive as you step into the role, and you will be supported by YCF’s CEO and the Head of Partnerships and Grants.

We are ideally looking for a candidate who brings experience in: budgeting and budget management, commissioning/ grantmaking, due diligence processes, impact reporting, stakeholder management and strategic leadership. 

Person Specification:

Please note, the person specification outlines our ideally sought experience. However, if you meet some of the essential criteria but are confident in your ability to learn quickly in post or bring adjacent experience (and can demonstrate at interview), please do apply.

The successful candidate will be able to demonstrate the following experience:

Essential:

• Proven project coordination/management skills including ability to liaise with a complex range of stakeholders – and exceptional time management and organisational skills
• Strong and proven skills using excel, managing complex budgets
• Experience of effective partnership building and stakeholder collaboration, with good communication skills and ability to get along with people
• Ability to plan and prioritise own workload, and self manage in a busy environment with competing demands
• An appreciation of Camden and its voluntary sector
• Degree-level educated (or equivalent experience)– with 5 GCSE level (A*-C) to include English and Maths

Location: Camden office (at least 3 days a week), with some hybrid working, and travel around Camden, especially in delivery periods

Reporting to: YCF’s CEO

Hours: 37.5h pw (with occasional out of hours visits – and some working over Spring, Summer and Winter school holidays)

Start date: ASAP (ideally by March 2025)

Contract type: 12 month fixed term contract (until end of March 2026) – with a possibility of extension, depending on DfE decisions

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.

LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 25,000 young people over the next three years. We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops.

Key to our success is raising LMK’s profile and ensuring that our content enables us to connect with our key audiences, increasing our profile within communities, and building engagement on our website and social media channels.

We have:
✔  A clear plan of who we want to target through our work over the next 3 years
✔  An engaged leadership team and Board of Trustees
✔  Evidenced outcomes, rich data/statistics and compelling stories
✔  Diversity and strong social purpose
✔  A new organisational strategy that sets our vision from 2024-2027

Job Description

The purpose of this role is to raise LMK’s profile and to engage LMK’s stakeholders in our services, campaigns and fundraising efforts by delivering impactful content across all of our online and offline communication channels in alignment with our vision, mission and strategic objectives. With a keen eye for detail and a passion for creating quality communications, you will lead our PR and media work, be skilled in creating engaging video content and add your expertise to developing and delivering our social media, website and stakeholder communications.

Reporting to our CEO, the successful candidate will job-share with our established 2 day-per week Marketing & Communications Manager. As a member of LMK’s core staff team, you will work with LMK staff, LMK Leaders (youth workers who deliver our workshops to young people), members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our brand, marketing and social media strategy.

Key Responsibilities

Marketing & Brand

• Co-develop LMK’s marketing strategy, leveraging key stakeholder input and action plans to support it
• Co-ownership of the execution of all marketing activities and materials, ensuring they reflect the brand and the values of the charity
• Lead the planning and execution of PR and media campaigns, leveraging media contacts, ensuring LMK has engaging media materials and our spokespeople are fully prepared to maximise media opportunities
• Be a brand guardian, responsible for the consistent use of visual identity, tone and messaging in our external materials, working with our graphic designer to support teams across LMK with branding

Communications, Content Development & Execution

• Co-ownership of the execution of all communications and content development
• Lead on the creation of engaging video content that can be used across communications platforms
• Working with the wider team, produce communications materials for supporters and key stakeholders in conjunction with the fundraising team
• Source and write up regular impact stories from across the organisation that reflect our strategic objectives which can be used in a variety of channels
• Be responsible for tracking the impact of marketing & communications, sharing reports with the team and Board of Trustees

Digital

• Grow and expand LMK’s social media presence onto new platforms (e.g. TikTok, SnapChat, Bluesky) whilst expanding existing presence on Instagram, Facebook, LinkedIn
• Monitor social channels daily, checking for messages/comments
• Co-manage the website as a key marketing channel, creating engaging content, optimising for SEO, overseeing website design updates, coordinating with developers on technical aspects, and analysing website traffic

Overall

• Comply with LMK policies and procedures relating to safeguarding, health & safety, confidentiality, complaints and data protection
• Work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with

Person specification

• Excellent written and verbal communication skills
• Experience of developing messages/content for different audiences effectively and across different platforms including social media, websites, newsletters and emails
• Evidence of success in developing and executing PR strategies, including securing and maximising media opportunities
• Highly organised to manage a diverse workload with excellent time management and project management skills
• Experience of using a social media management tools e.g. Buffer, Asana, Hootsuite and communications tools e.g. Mailchimp
• Experience in creating and editing video content, using Canva or an equivalent design programme
• A knowledge of the Violence Against Women and Girls sector, Education sector or working with young people would be preferable, although not essential

Safeguarding

This role is subject to a basic DBS check.

In return for your dedication, we will offer you
✔  The opportunity to help prevent relationship abuse and domestic violence in
young people

✔  A diverse, bold and collaborative culture
✔  A commitment to supporting continuous professional development
✔  Working from home
✔  A genuinely flexible working environment
✔  Pension of 6%
✔  32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔  Employee Assistance Programme

Department – Communications

Salary - £27,008 per annum (London Living Wage)

Contract Type – Permanent, Full Time

Benefits - 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave FTE (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme

Location – Lords Cricket Ground, St John's Wood Rd, London NW8 8QN

Reporting to – Senior Digital Communications Officer

Closing Date – Friday 7th March

1. Background

 

Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with over seven million boys and girls playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and nurturing environment.

2. Why apply for this role?

The Communications Assistant will play a key role in driving forward our new digital marketing strategy, bringing our channels to life with creativity and fresh ideas while making a real impact. This position offers an exciting chance to shape and amplify the digital voice of Chance to Shine, with plenty of opportunities to put your own stamp and creativity onto your output. You’ll have the chance to work across various platforms, engage with a passionate community, and play a key role in supporting our charity’s mission. If you’re a proactive self-starter with a love for digital content and social media, this is the perfect role for you!

3. Key Responsibilities

The Communications Assistant’s responsibilities include:

Digital Marketing

 

• Help to manage the departmental content and marketing calendar

• Create, schedule, and post engaging content across all Chance to Shine social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)

• Lead on our social media community engagement – responding to messages/replies, moderating where necessary and pinpointing relevant conversations

• Draft and design newsletters and email campaigns to engage key audiences such as supporters, teachers and coaches

 

Website and Digital Operations

· Produce content for the CTS website

· Support with content and development of CTS Portal

 

Other Responsibilities

· Support with copywriting for a variety of publications such as newsletters, event programmes and impact reports

· Lead on the maintenance of the digital photo archive

· Assist with the logistical planning and execution of Chance to Shine events, ensuring all materials and resources are prepared.

· Work with the Communications team on supporting adhoc projects and campaigns

 

4. Key relationships

The job holder will liaise with:

· Chief Executive and the CTS senior management team

· The Chance to Shine delivery network

· National and regional media

• Agencies and partners

· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent written and verbal communication skills
• Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
• Strong administrative skills and attention to detail
• Ability to think creatively and draft original concepts
• Able to plan and prioritise and work under pressure
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Willingness to learn with a can do attitude

6. Experience & qualifications

Essential:

• A good knowledge of major social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and their best practices.
• Basic photography and video editing skills
• Strong writing, editing, and proofreading skills with an ability to adapt tone and style for different platforms and audiences
• Genuine interest in social media trends, digital marketing, and the mission of the organisation

Desirable:

• Experience of content creation, content calendars and social media management tools
• Experience in using graphic design tools
• Familiarity with email marketing platforms (e.g., MailChimp) and basic email campaign creation
• Basic understanding of social media analytics and reporting tools
• A passion for cricket
• Full and clean UK driver’s license

Benefits

     25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)

·       8% non-contributory employer pension

·       Private medical healthcare

·       Employee health cash-back plan

·       Long-term sickness insurance

·       Life assurance - four times your annual basic salary

·       Season ticket loan scheme

·       Flexible working

·       Enhanced maternity/paternity pay

·       Generous sick pay

·       Volunteering 2 days per year

·       OpenBlend - an innovative coaching and performance management tool

·       WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance

·       Cycle 2 Work Scheme

Kitchen Assistant
Location: Oxford, OX1 1BP
Salary: £25,550 per annum
Contract: Permanent
Hours: Full time

Role

The Modern Art Café operates Tuesday to Sunday, 11am–6pm, offering light lunches, soups, seasonal specials, and a variety of cakes and pastries. Our menu is carefully planned to minimise waste and adhere to strict budgets.

As a key part of the gallery, the Kitchen Assistant will provide a welcoming atmosphere, high-quality food, and excellent customer service. This is a hands-on role, primarily focused on food and drink preparation and engaging with the public.

Responsibilities

Customer Service

• Deliver excellent service to a diverse customer base, including staff and artists.
• Handle and record customer complaints professionally.

Food & Drink

• Prepare and present café food and drinks to agreed standards.
• Deputise for the Chef Manager, including cooking the lunch menu (including Sundays).
• Maintain attractive displays and follow menu plans.
• Uphold hygiene standards, adhering to a strict cleaning schedule.
• Comply with the Licensing Act 2003 for alcohol sales.
• Engage with management to support business growth.

Health & Safety & Daily Operations

• Follow hygiene policies and ensure kitchen compliance with all regulations (Allergens, CoSHH, HACCP, Fire, Manual Handling).
• Maintain high hygiene levels in line with the Safer Food Better Business manual.
• Complete all required gallery training, including Safeguarding Children Level 2.
• Support waste reduction and procurement in line with the Gallery’s Environmental Strategy.

Staff

• Monitor café staff performance and escalate issues to the Chef Manager as needed.
• Attend regular gallery staff meetings.

Commercial Activities

• Control stock to minimise waste and maintain budgeted margins.
• Track sales data as instructed by the Chef Manager.
• Assist in planning and implementing café improvements.

Person Specification

Essential Skills & Experience

• Strong attention to detail and food presentation.
• Previous café cooking experience.
• Proactive and flexible approach to sales and operations.
• Experience in food preparation, cooking, stock management, and cash handling.
• Barista experience, including making a variety of hot drinks.
• Knowledge of allergens and dietary requirements.
• Commitment to excellent customer service.
• Self-motivated, able to work independently, and a strong team player.

Desirable Skills & Experience

• Availability for some weekend and evening shifts.
• Interest in contemporary art.

Benefits

Employees are entitled to a staff discount in the Modern Art Oxford Shop and Café. There is an Employee Assistance Programme through Gemelli, and a series of discounts and salary sacrifice schemes through BHN Extras.

Applications must be received by 9.00am Monday 3rd March 2025

Initial interviews planned for w/c 10th March 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the global majority who are under-represented in the workforce in our sector.

No agencies please.

The British Museum is seeking a Finance Assistant to work as part of the Income function of the Finance Department in a world-renowned setting and the most popular tourist attraction in the UK. You will ensure that financial data is accurate, with all income accurately processed, and that the service provided to Museum departments is of a high standard.

Key areas of responsibility:

• Set up new customers and maintain the accuracy and integrity of the customer master file
• Assume responsibility for the upkeep of the sales ledger ensuring the ageing is current and that cash is allocated and matched correct within customer accounts
• Raise sales invoices for all income streams within the Museum group and related entities
• Regularly correspond with customers and maintain an audit trail to ensure effective and efficient credit control across the group
• Develop relationships with all departments to build an understanding of the need for efficient credit controls, whilst maintaining good relations with high profile customers requiring sensitive handling
• Raising of intercompany invoices monthly as requested by management accountants
• Recover, check and input GPC returns to the GL, ensuring compliance with Museum group policy and that all required supporting documents are attached
• Have regard for PCI regulations and take credit card payments as required
• Preparing, completing and filing paperwork timely and accurately
• Perform month end account reconciliations as directed
• Provide accurate and timely analysis, as directed, on the status of outstanding debtors to management to highlight risk areas

Person Specification:

• 5 GCSEs or equivalent.
• Able to work swiftly and accurately with figures, maintaining consistency and accuracy in processing a high volume of transactions.
• IT literate with strong inputting and spreadsheet skills.
• Excellent attention to detail.
• Able to work well with others and take on other work in the department during times of heavy workload or staff absence.
• Excellent verbal and written communication skills.
• Able to build strong working relationships within the Museum and with customers.

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our virtual gallery.

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of to support you with your application, please provide details

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills, and experience.

We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. We would typically see this role as working on site 2-3 days a week.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Summary

• You must have experience working as a PA and experience managing budgets and tracking cost.
• You must be proficient in MS Office.
• You will have the ability to work confidentially and in line with safeguarding policy.

About You

Closing date for applications: Sunday 2nd March 2025

Interviews will be held on: Friday 14th March 2025

• A salary of £32,205 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave plus eight bank holidays (pro-rated if working part-time).
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club.

Job title: Assistant Shop Manager

Department: Retail

Reporting to: Dual Site Manager

Salary: £24,333.00 per year

Hours: 35 per week

Location: SCT Shops East London

Contract type: Permanent

Overview

Aim and influence

· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.

· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.

· Work within SCT values

Other key details

· A 4 day fully flexible working pattern, including weekends and bank holidays

· Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.

· Must work in other shops within London if occasionally required.

· Attend and undertake any relevant training workshops, events or meetings as required.

· A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focussed with friendly positive can do attitude.
• Be responsible for our dedicated volunteer teams, customer service and oversee daily retail operations in the absence of the shop manager.
• Recruit, train and support volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills- MS Office and POS.

What we can offer you:

Working with SCT offers numerous benefits. Employees find deep personal fulfilment and purpose by working to support the most vulnerable in society.  Our teams are passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth, SCT offers training to support your role and personal development: 

• Training & Development opportunities.
• BUPA Cash Back Plan.
• BUPA Employee Assistance Program with access to counselling.
• Cyle to work scheme/ interest free travel loans for season ticket holders.
• A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn. 

How you can apply today!

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible! 

All applicants must possess the legal right to work in the UK.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.

As a Triage & Early Interventions Officer Assistant you will:

• Assist the caseworker in answering the telephone and contacting clients as required
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
• Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
• Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.
• Assist with the care and support of the guide dog assigned to support the caseworker

You will need:

• Effective verbal/written communication and numerical skills.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent record keeping skills with a focus on quality and accuracy.
• Experience of working in a client focused service area or setting.
• Understanding and knowledge of equal opportunities and diversity

Please see attached Job Description and Person Specification for further details. Please note you will need be expected to match the TEIO holiday a minimum of 60% of the time.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Permanent Contract

22.5 hours per week (5 days out of 7 trading days)

£23,436.25 FTE - £14,251.77 pro rata (pay review in progress)

The Children's Society is currently undertaking a pay and grading review - this review is intended to improve our current approach; we are currently consulting with our recognised trade union and any changes are due to be implemented in April 2025.

Location: Calverton Bookshop (Brand New Shop)

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

We are opening a brand new bookshop in Calverton during 2025 and we are seeking a passionate and experienced Assistant Bookshop Manager to lead our diverse volunteer team and oversee daily operations to maximise income for our charity. The ideal candidate will have a strong background in retail management, a love for books and media, and excellent customer service skills.

If you have the skills to help build a community team of volunteers and maximise retail income in our newest shop, we want to hear from you.

You will be working in a creative environment, working closely with donated goods and serving the local community. If you have what it takes to work hard but have some fun along the way then this role for you.

You will need to be driven and focused on making money, and have excellent communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As an Assistant Bookshop Manager you will work closely with your Shop Manager, along with a team of diverse Volunteers and you will need to demonstrate that you have great people skills and that you are confident and competent working with people from different backgrounds, creating a welcoming and positive experience for all of our staff, volunteers and supporters.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for young people even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Friday 16th March 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 28th February onwards.

Interviews will be held on a date to be confirmed.

IN2

Bring your passion for fashion and retail experience to join our Saint Michael’s Hospice retail team as an Assistant Shop Manager. Based at our Boroughbridge Shop, you will support the Shop Manager in maintaining a top-quality sales culture, developing shop plans and enhancing the customer service experience.

Providing encouragement and support for the team of volunteers, you will help build a welcoming atmosphere and fuel a committed customer base to boost shop growth. You will be able to demonstrate a keen eye for merchandising, helping pre-loved goods find new homes. You will aim to reach key performance indicators, using your creativity to develop strategies and ways to meet them. In the absence of the Shop Manager, you will take charge of day-to-day operations – maintaining standards across all aspects of the shop, as well as budget management.

Alongside fashion retail experience and customer service skills, the successful candidate will be innovative and open to new methods for boosting sales and cutting costs. You will demonstrate great organisational and leadership skill, and ability to strengthen interpersonal relationships to empower staff while maintaining an efficient retail environment.

Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Benefits include (subject to availability): -

• 35 days holiday per year (including Bank Holidays, pro-rata).Comprehensive Induction Programme.
• Refer a friend bonus scheme.
• Pension Scheme with an employer contribution of 8%.
• Employee Assistance Programme.
• Access to staff support.
• Free group life assurance.
• Free DBS check.

You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, and Richmondshire Districts.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including successful applicants being required to undertake a DBS Check suitable for the role that you will be performing.Disclosure expenses will be met by the employer.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

For more information on the role please refer to the attached Job Description below.

Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.

Telephone screening will take place soon after application with successful candidates being invited for an interview, which will take place in Harrogate. 

Please note that we are unable to consider applications that do not have the Right to Work in the United Kingdom.

Join our dynamic team as the Executive Assistant to the CEO, where you'll play a pivotal role in ensuring the smooth operation of the CEO’s office. You will also play an important role as Team Manager, ensuring the smooth running of the office in general.

In this key position, you'll manage the CEO's inbox, diary, and travel arrangements while keeping track of priorities and deadlines. Your organisational skills will shine as you prepare agendas, take minutes, and track actions for crucial meetings, including Board and senior management team meetings. You'll also conduct research and prepare documents, ensuring that follow-ups are executed seamlessly.

As a vital link between the CEO and both internal and external stakeholders, your clear communication will foster collaboration and drive key projects forward. Additionally, you'll assist with social media and blog posts, manage confidential information with the utmost professionalism, and help organize trustee Away Days. In the role of Team Manager, you will support the team and maintain an efficient office environment. If you are passionate about making a difference in young people's lives, we would like to hear from you.

At Blagrave, we aim to create a working environment where everyone feels supported and empowered, able to not only focus on their work obligations, but also to actively participate in family, cultural, and communal activities, and contributing to a more equitable society. Benefits offered include:

- Flexible working considered from day one, with option to work remotely abroad for short periods

- Generous sick leave and pay

- 33 days paid holiday (including bank holidays) (pro-rata) with an additional three days of office closure between Christmas and new year.

- Individual and organisational-wide learning and development plans

- Cycle to work scheme

- Employee assistance programme that includes counselling sessions and financial advice for you and your family

- A caring and supportive culture and lots of opportunities for team connection

For more detailed information, please look at the job description and the 'Work with us' page on our website.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based from our Blackpool Office, working 20 hours per week (exact hours and days can be flexible but will be between 9-5pm Monday - Friday) You will be eligible to apply for Hybrid working (up to 2 days per week from home) after successful completion of your probation.

We are looking for an experienced administrator who will support the team and coordinate the Domestic Abuse Perpetrator Panel.

To be successful in this role you will need:

• Experience of working in an administrative role and undertaking a variety of administrative duties including minute taking and preparing papers for meetings.
• Excellent IT skills and conversant with all packages in the standard Microsoft Office suite and case management systems/databases
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences
• Understanding of the principles of confidentiality and record keeping in accordance with GDPR legislation
• Ideally you will also have an understanding of domestic abuse and risk management and an interest in this area of work.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

As Project Manager you will work in partnership with other members of the senior management team to ensure the successful delivery of all Heritage Fund requirements over the next 20 months.  These will include delivery of fabric reports, liaising with our fundraising consultants, scoping and progressing future capital aspirations with stakeholders, fulfilling all Heritage Fund reporting requirements and being a hands on member of the team.

Key responsibilities

• Oversee delivery of ‘Tewkesbury Abbey Welcoming All’ project
• To work in partnership with colleagues to ensure delivery of project objectives.
• Project timescale and deadline monitoring and management
• Budgetary and financial control and reporting
• Liaison with and reporting for Heritage Fund
• To manage consultation with a wide range of internal and external stakeholders in order to scope and develop plans for the project and for the Abbey’s future.
• Stakeholder consultation & engagement programme
• Scoping of future capital plans
• Completion of project evaluation report
• To liaise with our fundraising consultants delivering significant new income for the Abbey in 2025/2026 and identifying potential sources of funding for future capital works.
• To be a hands-on member of the team working in partnership with colleagues, volunteers and members of the congregation for the flourishing of the Abbey as a spiritual, cultural and heritage resource to the town, region and nation.

Message from the Vicar…

For over 900 years Tewkesbury Abbey has been at the heart of the community - as a place of gathering, worship, celebration and remembrance.  Down the centuries we have been a Benedictine Abbey, a parish church and a place of refuge in times of flood and war. Today the Abbey is a thriving parish church with hundreds coming here to worship each week, drawn by our commitment to daily prayer and our traditional choral worship. We are a ‘Major Church’ within the Church of England, and we are larger than fourteen of our country’s cathedrals. We are also a venue for concerts, large civic events, fairs and festivals working in partnership with colleagues throughout the region. In the past year we have also hosted a number of installations, exhibitions and events, a schools programme, concerts and talks in addition to our usual packed programme of worship and festive services.

Like many heritage assets within the UK, COVID and lockdown presented us with serious challenges to our financial sustainability. We are now responding to those challenges with ambitious plans to double our visitor income and numbers within five years. These plans have been agreed and funded by our Parochial Church Council and are being overseen by our trading arm Tewkesbury Abbey Limited.

We are delighted to have received a £250,000 development grant from the National Lottery Heritage Fund towards our Tewkesbury Abbey Welcoming All project, a wide-ranging programme of works to increase our visitor engagement, including the appointment of new staff, surveys to scope future capital development plans, and testing new commercial activities including entry by donation.  We hope that this will lead to one or more larger-scale capital bids which could result in a longer-term funding relationship to secure the Abbey as a thriving venue, unique heritage asset and national visitor destination.

As Project Manager for the Tewkesbury Abbey Welcoming All project, you will play a pivotal role in coordinating all the activities within it, shaping and delivering the future plans and development of the Abbey.  You will ensure that timescales and budgets are kept to, that the Abbey’s committed team of staff, volunteers and clergy play their part in it, and oversee the recruitment and training of the new team members as we deliver the project. You will be the primary point of contact with the National Lottery Heritage Fund, ensuring that the Fund’s reporting and promotional requirements are fulfilled, and that accurate financial records are kept. The successful candidate will be an experienced project manager and a flexible team player who is looking for an exciting new challenge and the opportunity to shape the next chapter in the life of the Abbey.