Assistant Jobs

Summary

The Church of England Foundation for Educational Leadership was set up in 2017 with the mission to 'develop inspirational leaders who are called, connected, committed to deliver the Church of England vision for education'. Since then, it has operated a wide range of leadership development programmes, networks, research, conference and events, and published a range of key leadership resources to equip school leaders at every level to put their vision into practice.

Part of this provision has been as a very successful national provider of NPQ programmes. Beginning in 2017 with the delivery of NPQs for Headteachers, our suite of programmes has now expanded to include programmes for Specialist Teachers, Senior Leaders and also Executive Leaders. More recently, a partnership between the Church of England and the Catholic Education Service is also enabling programmes to be delivered more widely as together our school provision represents around 34% of the sector.

You will be supporting the Learning Specialist's work across a range of digital systems, although primarily the Blackboard LMS. The role will focus on ensuring our NPQ participants and participants on other programmes have the best possible experience when using the LMS by providing technical support and administration. This will also include responsibility for responding to queries from delivery partners and participants about Blackboard. Where necessary, this will also require working across other systems, including the Salesforce CRM, and supporting with live teaching sessions on Zoom, Teams or other platforms.

• This is a fixed-term contract until 31st December 2025
• Whilst this is a remote role, the post-holder will need to travel for the following reasons:
  • 
    
    • Education Office Team Days (3 per year)
    • Education Office Residential (2 days, including 1 overnight stay in the autumn)
    • NPQ Team Days (approx 3 per year)

To be successful in this role, you will need to have:

• Knowledge of Learning Management Systems and their administration
• Experience of adapting curriculum content (using multimedia, creativity and knowledge of instructional design etc.) for an LMS or live training sessions based off existing material
• Customer service approach and ability to triage varying technical issues; ensuring prompt responses

• A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

Are you highly organised and love to build relationships with fundraisers across the UK?  Do you want to play a key role in making a difference to the lives of children with serious illness or disability?

Dreamflight is a dedicated UK charity who provide amazing holidays to Orlando and in the UK to children with a serious illness or disability, without their parents. Accompanied by a brilliant team of doctors, nurses, physiotherapists and non medical volunteers these holidays do something that medicine can’t, the children discover independence, confidence, and experience things that they never thought possible.

To do this we have need to raise more than £1M each year and we are looking for a highly organised, flexible individual with excellent communication skills to help us achieve this. As a key member of our small friendly, fundraising team, your role will focus on supporting and engaging with our dedicated fundraisers, ensuring they have the resources they need to raise vital funds for Dreamflight. You’ll be responsible for tasks such as:

· Coordinating with fundraisers to provide ongoing support and encouragement

· Sending out promotional materials and merchandise

· Maintaining and updating our databases

· Assisting with event organisation; and

· Managing our merchandise and literature

This is a maternity cover position for one year, with flexible part time hours to suit your schedule. 

If you're excited about contributing to a cause that truly changes lives and you’re ready to join a passionate team, we’d love to hear from you.

We are looking for a part-time Care Assistant who is dedicated to providing personalised support to our residents, always delivering care with empathy, respect and kindness.

Rate of pay: £12.86 to £13.06 per hour

We offer flexible working hours to fit your lifestyle. Our day shifts run from 8:00am to 8:00pm, including weekends and bank holidays.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Key responsibilities of the role:

- Assist with personal care and daily routines of residents
- Ensure residents' comfort and dignity at all times
- Support with mobility, nutrition, and medication as needed
- Create and maintain a safe and welcoming environment
- Maintain accurate care records
- Communicate effectively with residents, families, and healthcare professionals

You will have outstanding people skills, a friendly and positive attitude. We will provide the necessary support and training you need to thrive. An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday plus bank holidays (pro rata), with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are looking for a number of part-time (up to 14 hours per week) seasonal Visitor Experience Assistants to work with our existing expert groups of volunteer welcomers, guides and shop assistants during peak holiday periods.

This role will involve welcoming people in and inviting them to explore our glorious Cathedral to learn more about the building and its purpose at the same time as developing new skills.

As part of your induction successful candidates will attend a Training Day with a course developed and delivered by our Visitor Experience Manager and an accredited training company covering Visitor Experience, customer service fundraising techniques, safety and safeguarding.

This role comes at an exciting time for the Cathedral. In 2024 we were awarded £118,000 from the National Lottery Heritage Fund to create a new dynamic space, combining our shop and welcome area with a new heritage exhibition space.

Primary Objectives 

• Greet and welcome visitors to Portsmouth Cathedral, helping to provide an experience above their expectations.  

• Implement a refreshed emphasis on articulating ‘the ask’ for donations and be part of a new group testing innovative donation methods and solutions. 

• Support the existing volunteer welcomers and guides to manage increased visitor numbers during peak periods of the year. 

• Visitor Experience 

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.

Salary will be paid at the National Minimum Wage appropriate to age.

 

About Us

The Horniman Museum and Gardens is a unique attraction in south east London where global cultures and the natural world are brought together for everyone to enjoy. The Museum holds internationally important collections of anthropology and musical instruments, as well as a popular natural history gallery and Aquarium. The 16 acres of beautiful Gardens feature a tropical Butterfly House and offer stunning views across London.

About the Role

The Membership and Fundraising Assistant helps support the successful operation of the Horniman’s individual giving schemes, primarily focussed on the popular Membership scheme. This includes administration, communications and supporting campaigns and exclusive events.

Key Responsibilities   

The role will support generating vital income to the Horniman Museum and Gardens through efficient database management, financial processing, the delivery of appealing events and benefits, and promotional communications.

About You

You will have good administrative experience and understanding of relational databases and will be a confident IT user (including Outlook and Excel skills). You’ll be able to organise your tasks efficiently and work to an exceptional level of accuracy.

Key Qualities, Skills, and Experience

● Experience of carrying out administrative tasks and maintaining systems and records (E) 

● Excellent computer skills particularly in Excel, Word and Outlook (E)

● Experience of using relational databases (E) preferably Tessitura (D)

● Proven ability to work with a high degree of accuracy and attention to detail (E)

The closing date for completed applications is 10am on Thursday 17 April. Interviews will be held on Thursday 01 and Friday 02 May. 

The Horniman is an equal opportunities employer and we value and celebrate diversity. We want to  better represent the communities in which we work but recognise that there is still much work to do in  this area. We welcome and encourage all applicants and particularly encourage you to apply if you are from a community that is often disadvantaged by society or of minority background.

One of the UK's most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a meticulous individual to join the organisation as an Assistant Volunteer Engagement Manager. You will assist in resourcing and supporting volunteering opportunities as a pathfinder for organisational-wide development in UKI (United Kingdom & Republic of Ireland) Territory of The Salvation Army.

As an Assistant Volunteer Engagement Manager, you will support the development of new volunteering opportunities and the systems to recruit, match, induct, train and support volunteers.

The Salvation Army has excellent volunteering opportunities and so you will also assist in developing a robust system for capturing Volunteer data and ensure data integrity is maintained.

The successful candidate(s) will be able to demonstrate:

• Significant knowledge and experience in partnership collaboration, networking with other agencies and building corporate volunteering partnerships.
• Significant knowledge and empathy of working in the faith-based sector or charity sector. 
• Significant knowledge of recruiting, onboarding, and the on-going effective management of volunteers. 
• Excellent people skills and communication skills, with a passion to move the organisation through cycles of change.
• Significant training, presentation skills and experience, with a view to assisting in developing our large portfolio of volunteers. 
• A proven track record in working with and analysing electronic databases and proficiency in all MS IT suites.
• A proven track record of working across all levels of an organisation competently and effectively.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme

To complete your application please visit our website where you can download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Closing date: Monday 28th April 2025.

Food and Beverage Manager
Reference: APR20254453
Location: Sherwood and Budby South
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £27,123.00 - £28,956.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave

Introduction 

We are looking for an enthusiastic, confident and highly organised individual to take on the role of Food and Beverage Manager at our Sherwood Forest nature reserve.

The café is located in our award winning visitor centre, situated is an ancient landscape alive with nature, history and folklore. Today it is a magical destination visited by people from across the globe, home to the enduring legend of Robin Hood and the famous Major Oak, estimated to be more than 1,000 years old.

We care for over 450 hectares of ancient wood pasture and rolling heathland which is home to thousands of species of bird, insect, mammal, fungi, tree and plant. Wooded for centuries and once part of a vast royal hunting ground, for the 350,000 people who come to visit each year it is an incredible place to visit!

What's the role about? 

Supporting the Assistant Food and Beverage Manager in the delivery of an exemplar customer experience, maximising income streams and effectively managing costs to deliver optimal net contribution, whilst ensuring a high level of legislative compliance.

Working at Sherwood Forest Reserve, you'll compliment the unique and fascinating visitor experience offer inspiring our visitors to support nature conservation now and in the future. Working with the Assistant Food and Beverage Manager, and a team of Centre Assistants, you'll be responsible for delivering the café's menu offer and driving income, ensuring consistent high customer service and delivery. Excellent staff management and organisational skills will be required to manage the weekly rota effectively and a keen eye for managing budgets and costs are essential to manage costs and margins to maintain profit.

Working as part of the catering team, we need someone who is enthusiastic and hard working and is determined to make a success of the catering operation.

The Food and Beverage Manager will:

• Complete back of house and front of house operation alongside the team

• Support delivery of exceptional customer care.

• Proactively support the delivery of net contribution targets through effective budgetary management and resource planning.

• Proactively support the effective delivery of defined standard operating procedures.

• To proactively support the effective delivery of all administrative tasks within defined timeframes.

• Responsible for effective management of food safety and health and safety, adhering to RSPB procedures.

• Proactively support in the management and leadership of team members.

• Deputise in the absence of the Food and Beverage Manager.

• Ensure the café is commercially merchandised according to the agreed layout and stock levels are appropriate.

• Ensure all catering administration, operating processes, security, food hygiene and health and safety adhere to RSPB procedures.

Essential skills, knowledge and experience: 

• GCSE Maths and English or equivalent

• Level 2 Food Hygiene

• An understanding of budgets and delivery of KPI’s

• A working knowledge of MS applications, including Excel and Word

• Knowledge of food safety management systems and health and safety legislation

• Strong visual merchandising, display and presentation skills

• Strong resource planning with effective allocation of teams and product

• The ability to plan and prioritise tasks

• A strong leader, who motivates and nurtures their teams

• Effective in responding to customer and colleagues needs and feedback

• Supporting and developing a highly performing diverse team

Desirable skills, knowledge and experience:

• Level 3 Food Hygiene

• Experience of working at a visitor attraction

• Multi-site catering experience

Closing date: 23:59, Tue, 29th Apr 2025

We are looking to conduct interviews for this position as soon as possible so please don't delay in responding.  We reserve the right to close this vacancy early if we receive sufficient applications for the role’. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

About The Role

Join our team at the National Memorial Arboretum as a Visitor Services Assistant, where you’ll play a key role in creating a warm and welcoming experience for all visitors. As the first point of contact, you’ll provide friendly and professional customer service, ensuring that every guest gets the most out of their visit. Whether guiding visitors at the welcome desk, assisting volunteers, or offering helpful advice, your role will be vital in maintaining our reputation for excellence.

The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.

This is a customer-facing role where no two days are the same. You’ll be supporting the welcome desk team, answering visitor enquiries, and responding to feedback with care and professionalism. You’ll also help to promote activities such as guided tours, events, and donations, all of which contribute to the Arboretum’s continued success. A good knowledge of the site and its operations will be key, allowing you to share insights and enhance the visitor experience.

We’re looking for someone with excellent communication skills, a passion for delivering great customer service, and the ability to stay calm under pressure. Experience in retail, hospitality, or a similar customer-focused environment would be an advantage. This role also involves operating tills, handling cash and card transactions, and upselling visitor services to help generate income.

If you enjoy working with people and want to be part of a team that makes a real difference, we’d love to hear from you.

Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This is a causal contract so will be 0 hours with flexibility to work over 7 days.

Employee benefits include -

- Employee Assistance Programme (EAP)
- Pension scheme subject to eligibility
- You are entitled to 28 days’ holiday per holiday year, including bank and public holidays. Your entitlement will be calculated on a pro rata basis, depending on the number of hours that you work.
- Annual leave should be used in the year it is accrued.
- Uniform will be provided (where applicable).

About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.

In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are seeking a self-motivated Member Support and Administrative Assistant to play a key role in our friendly team. The successful candidate will liaise with colleagues across the organisation focused on membership, communications, marketing and delivery, and as a result get invaluable insight into these functions. Once established in post the successful candidate will also benefit from our nine-day fortnight working pattern (providing a long weekend twice a month).

Background Information

The PSHE Association is the national body for the school subject of PSHE (personal, social, health and economic) education. We are a charity and membership organisation that supports a national network of over 50,000 teachers and schools with resources, training and support. PSHE lessons cover some of the most pressing issues facing young people today including mental and physical health, relationships, staying safe online, economic wellbeing, careers and the importance of equality and diversity.

The successful candidate will be joining us at an exciting time for us and we are expanding our services to meet growing demand and have a series of events coming up in the summer term.

Terms of Reference

The post is offered on a full time basis, on a permanent contract with a six-month probationary period. The salary will be £24,000.

At the PSHE Association, we believe in a healthy work-life balance. That is why we offer a nine-day fortnight working pattern, giving our team every other Friday off (in other words a long weekend twice a month). We believe this gives employees more time to recharge and more time for what matters to them. This shorter working week benefit (equivalent to 32 hours per week on full pay) kicks in once employees have successfully completed three months of their probationary period, with a standard 35-hour working week in place up until that point. 

Our offices are based in central London, close to Russell Square, and this is where the role will be primarily based alongside some days working from home.

We are an equal opportunities employer. We particularly welcome applications from people of colour who are currently underrepresented in our team and actively encourage people with different backgrounds and skills to join us and positively impact our team and working practice.  Please note on your application if you have requirements (including accessibility requirements) for the interview(s).

Role description

The applicant will be expected to take on a variety of responsibilities associated with supporting our national membership of PSHE education teachers and other professionals. This will include fielding phone and emailed member queries in a timely and friendly fashion and logging queries and activities on our membership database. The role will also include supporting the organisation and administration of the office, including processing memberships and payments, and maintaining and updating our database of contacts, supporting online training event bookings and logistics as well as supporting the team as required.

Please see the attached Job Description and Person Specification for more details. 

Interview dates

Shortlisted candidates will be invited to attend an online interview on Tuesday 22nd April with the possibility of a second interview on Wednesday 23rd April in our London offices. The closing date for applications is the 10th April at 9AM.

ROLE PURPOSE

This role provides vital administrative support to the fundraising team, handling a range of tasks from donation processing and data management to coordinating team schedules and managing the giving inbox. The Fundraising Assistant plays a key role in ensuring smooth daily operations through effective record-keeping, accurate processing of cash and card donations, and organising essential materials and resources.

Additionally, this position serves as a first point of contact for donors and supporters, delivering a warm and welcoming experience for all who call or visit the Welcome Office.

MAIN DUTIES & RESPONSIBILITIES

ADMINISTRATIVE SUPPORT

• Donation Processing: Process and log all donations, including cash, card payments, and online donations. Ensure accurate coding and logging of donation information, especially during seasonal appeals, and support backlog processing as needed.
• Email and Inbox Management: Respond to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
• Cash Handling and Banking: Arrange and oversee regular cash collections, maintain records in the safe, and support regular cash counting and banking to ensure accurate and secure handling of donations.
• Scheduling and Coordination: Support team scheduling needs, including coordinating departmental meetings, agendas, and any follow-up actions. Assist with booking and organising events as needed.
• General Office Support: Manage the distribution of collection tins and buckets, assist with inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.
• Additional Administrative Duties: Perform a variety of other administrative tasks to support the wider fundraising team, including preparing reports, maintaining organised files, and supporting volunteer coordination when required.

SUPPORTER ENGAGEMENT

• Act as the first point of contact for all donor enquiries through phone, email, and in person interactions, ensuring a positive and engaging experience for all supporters.
• Process donations made in person, over the phone, and through other direct channels, and assist with maintaining a timely and personalised thank-you process for supporters.
• Help ensure that donors and supporters receive the necessary materials and information for a successful and enjoyable engagement with the charity. SGHC – Role Profile Page 2 of 3

TEAM COLLABORATION

• Provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.
• Work collaboratively with the fundraising and wider team to support ongoing needs, assisting with tasks across departments as needed to ensure smooth operations.
• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
• Any other duties as required by the needs of the organisation

ADDITIONAL INFORMATION

Hours: This is a part-time role of 22.5 hours per week. While the role is fully office-based, there is flexibility in how these hours can be scheduled, and they may be spread across 3, 4, or 5 days depending on preference.

Location: This role is based in the Welcome Office, at St George’s Hospital, Tooting where the Fundraising Assistant will serve as a front-facing representative for the organisation

About Outward

Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them

 About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Housing Assistant you will be expected to contribute to the efficient and effective administration of the Supported Housing Department and work closely with the Tenancy and Income Management Officers and the Housing Management Team in order to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants.

You ill also work as part of the Housing team to ensure a seamless service is provided across the income, housing management and maintenance functions of the department including liaising effectively with internal departments, landlords, and external agencies in relation to Housing Management matters.

The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service. 

Benefits

We value our staff and offer a comprehensive benefits package, including:

· 25 days annual leave (excluding Bank Holidays)

· Comprehensive Learning & Development Programme

· Cycle-to-Work Scheme

· Employee Assistance Programme (Health Assured)

· Pension Scheme and Death in Service Benefit

How to Apply

If you think you have the necessary skills and experience for this role please send your CV and a covering letter (preferably in one document). In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.

The closing date for all applications is on the 06th April 2025 however it is only an indicative date.

We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.

Diversity at Outward

Outward applies its Equal Opportunities Policy at all stages of recruitment and selection.  Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age or trade union membership.  Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

The essentials …

• Permanent, part-time (21 hours, Tuesday through Thursday)
• £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
• Hybrid working with Wednesdays in the Bath office

What you’ll be doing …

The main purpose of this role is to provide customer facing support for the sales and marketing team.  Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.

Overall responsibilities / requirements …

• Support the sales team in managing agreements and licenses
• Support the sales and marketing teams in managing data requirements and reports (internal/external)
• Offer a high level of customer service to existing and potential customers
• Provide customers with marketing information and materials

Key accountabilities …

Sales and customer service:

• Offer support for customer queries on pricing, renewals negotiations and Rights Retention
• Support institutional renewal reminders processes
• Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly 
• Download reports as required from 3rd party sellers
• Work with 3rd party partners to enable member access to subscribed content
• Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
• Payment of royalties with the Sales and Customer Services Manager
• Create and upload MARC/Kbart files to website for libraries
• Quarterly subscription comparison
• Updating member email addresses in Lyell (from lists provided by database manager)
• Product updates on the online bookshop

Marketing:

• Marketing support and data entry for leads and opportunities
• Provide promotional questionnaires to authors/editors
• Creation of Advance Information / New business info sheets/Book order forms
• Creation of ‘most read reports’ to authors – monthly/quarterly 
• Geographical content for reps/agents
• Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
• Newsletter creation:
  • New title alert newsletters
  • Online bookshop sale newsletter
  • Online bookshop sale: adding books and removing tags

General:

• Collaborate with colleagues at the Publishing House to share and maximise opportunities
• Develop an understanding of the sales processing for institutional subscriptions and book sales
• Contribute to streamlined sales processes resulting from new CRM/website developments

What we’re looking for …

• A high level of clerical and administrative experience in a customer service role
• A good standard of written and spoken English, numeracy and a keen eye for detail
• A self-motivated learner able to work with minimal instruction
• Desire to work in a team environment
• Positive attitude to customer service
• Competent to manage the Microsoft office suite

Essential

• Advanced administrative experience
• Sales office experience
• Customer service experience
• Microsoft office suite
• Strong communication
• Good standard of English and numeracy

Desirable

• Experience with CRM and Microsoft Dynamics 365

The duties and responsibilities highlighted in this job description are indicative and may vary over time.  As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

A bit about us …

The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognition scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

All applicants must have the right to work in the UK.

BACKGROUND:

Safe Child Thailand (SCT) is a grant-making and capacity building charity based in the UK. SCT has been supporting children in Thailand through education, healthcare, social welfare and child protection for over 40 years.

Safe Child Thailand have partners across Thailand, implementing projects that reduce the risks facing vulnerable children and increase access to services that protect and promote child rights and wellbeing.

JOB PURPOSE:

The Finance Assistant will support the financial operations of the charity. They will accurately deliver bookkeeping and accounts administration and ensure that the Management Accountant has accurate financial oversight of the charity.

As a key part of the team, the Finance Assistant will be responsible for the accounting software (Xero), using it to log income and expenditure correctly and efficiently. The Finance Assistant must be experienced in bookkeeping and account reconciliation and must have excellent attention to detail to ensure accuracy. The Finance Assistant will also record and bank cash and cheque donations in accordance with the charity’s financial controls processes.

KEY ROLES AND RESPONSIBILITIES:

1. Book-keeping

- Be responsible for logging all income and expenditure using an accrual system on Xero

- Assure all invoices, receipts and supporting donation data is properly saved and uploaded on Xero

- Promptly arrange payment of invoices and grant payments using a weekly payment schedule shared with the CEO

- Keep a log of the Petty cash book

- Log income from donations and legacies on Xero

- Ensure accurate data entry especially with restricted funds

- Look after contracts with direct debits to assure prompt payment

- Work with the Fundraising team to cross-check income on Xero with the CRM database to ensure reconciliation and prompt acknowledgement of gifts

- Cross check staff expense claims and ensure receipts are submitted

2. Banking and reconciliation

- Be responsible for cashing all cheques, cash and postal orders that arrive by post

- Assure banking paying-in books are accurately completed and cheque information is scanned and filed (digitally)

- Digital reconciliation of charity bank accounts with Xero software (monthly)

- Manually reconcile any accounts without online access

- Review Credit Card expenditure and reconcile statements (monthly)

- Reconcile the PayPal Giving Account (quarterly)

3. Financial reporting

- Run a monthly income/expenditure report for the CEO and Management Accountant, ensuring that all books are kept up-to-date

- Support the fundraising team by providing reports on financial data to inform fundraising strategy, when required

- Assist with the annual Audit/Independent Examination by ensuring concise and easily accessible supporting documentation is logged for all income/expenditure

PERSON SPECIFICATION:

- Qualification in Accounting/Finance or equivalent

- Excellent skills in Excel

- Experience using bookkeeping software (preferably Xero)

- Confident in online banking and finance platforms

- Minimum 2 years’ experience in an accounting, bookkeeping and/or finance administration role

- Strong proficiency in English language

- Excellent organization and administration skills

- Ability to work independently in a hybrid role

- Must have the right to work and live in the UK

To apply please submit a CV and a 1-page cover letter explaining your experience, your suitability for the role and why you want to work for Safe Child Thailand.

Please also provide the names and email addresses of two employment references. References will only be contacted with candidate’s prior consent.

We have an exciting vacancy for a new member of staff to join Transport for All to support the delivery of our vision: Transport Justice for All Disabled People. Transport for All is the disabled-led group breaking down barriers and transforming the transport system so disabled people can make the journeys we want, with freedom, dignity, ease and confidence. We work with our members to campaign for change, influencing governments, industry and the public.

This role will provide administrative support for the Research, Training and Consultancy team – a small team who work to ensure maximum impact. This role will support colleagues by undertaking administrative and organisational processes and tasks. 

You will need to be experienced in, or willing to learn about, the barriers disabled people face in transport and street space.

This role requires an organised individual who can problem solve and take a proactive approach to the tasks they are asked to complete to ensure that conflicting deadlines are met. The responsibilities listed below are not a complete list of tasks that will be required to be undertaken but provide an indication of the most common work required.

Your responsibilities

1. Communication

a. Manage multiple inboxes, responding to internal and external enquiries confidently and in a timely manner.

b. Draft, organise and format internal newsletters

c. Communicate with external clients & participants.

d. Attend meetings and events, taking clear and accurate minutes.

e. Manage pages on our website and ensure that content is kept updated.

f. Formatting and supporting colleagues with funding applications and funding requirements.

2. Organisation

a. Maintain accurate records of key activities, including updating statistics for impact reporting.

b. Organise logistics for events, meetings and training delivery sessions, including liaising with stakeholders, managing bookings, and ensuring access requirements are met.  

c. Organise and oversee administration for focus group and workshop attendance, including participation payments and venue booking, and ensuring access requirements are met.

d. Oversee maintenance of project schedule; updating project milestones and timeline, booking participants onto focus groups, communicating with participants/attendees.

e. Coordinate schedules to ensure the right people can get in the right room at the right time, including external stakeholders

f. Maintain accurate data entry and data management to support reporting and evaluation.  

Skills

We’re looking for someone who:

· Works independently and proactively.

· Is creative and enjoys problem-solving.

· Can manage diverse workloads and conflicting deadlines.

· Has excellent interpersonal, communication, and organisational skills.

· Is adaptable and able to pick up new skills and processes.

· Has a commitment to and understanding of the social model of disability

· Has a comprehensive understanding of Microsoft office Word, Excel and PowerPoint.

· Learns new skills required for the role in a timely fashion

Additional responsibilities

· Provide additional support as required when requested by Head of Research.

· General administrative tasks.

Visit our website to find out more and apply. We particularly welcome applications from people with lived experience of disability or chronic illness.