Area Manager Jobs

Relate Mid & East Surrey, the leading provider of relationship support services across the region, is seeking an Operations and Services Manager who can run operations for an organisation that supports the local community with their relationships.

Healthy relationships between family members, partners, friends and colleagues are paramount to our wellbeing. Relate is here to develop and support relationships particularly by helping families, couples, individuals and young people make their relationships work better through counselling or mediation.

We are a thriving and successful charity with two centres, a charity shop and we operate within three local schools.

As part of the national federation of Relate, we are an independent local charity with a turnover of around £325k and deliver around 5000 hours of high-quality counselling per year. We offer face-to-face services as well as online webcam counselling services. Over the years we have established an exemplary team of supportive and conscientious individuals, made up of 2 clinical supervisors, 20 counsellors, 1 mediator, 9 Receptionists, 3 office staff and management and 4 volunteers.

We’re looking for an Operations and Services Manager who is passionate about supporting effective, high-quality service delivery within a charitable organisation. This is a senior role within our organisation so you will have a strong background in administrative and operational management, with experience in a client-focused environment. Your approach will be hands-on, and you’ll bring a positive attitude to overseeing day-to-day operations and managing a dedicated team of support staff and a small pool of reception volunteers.

We expect candidates to demonstrate an understanding of the kind of services Relate provides and a passion and commitment to our social purpose.

This is a part-time role for 25 hours per week, working across both our Epsom and Reigate centres, and some home working.

Salary £22,857 -  £25,000 per annum, depending on skills on experience (based on a full-time salary of £32,000 - £35,000)

This post is subject to a Standard DBS (Disclosure & Barring Service) Check.

Interviews will be conducted on a rolling basis and the role will be closed when we have successfully recruited.

This is a fantastic opportunity for an experienced fundraiser to advance our fundraising efforts and have a significant impact on the lives of children and young people in Wandsworth and the surrounding areas.

The Development Manager (Fundraising) will be responsible for developing and implementing the fundraising strategy, to support our mission of inspiring enjoyment and excellence in music for all children and young people. You will be a passionate and experienced fundraiser with exceptional relationship-building skills, and a proven track record of securing significant levels of income from a wide variety of philanthropic sources.

The role involves organising events, building relationships with donors, writing funding applications and creating campaigns to secure income from a range of sources including individuals, trusts and foundations, corporate sponsors and fundraising events.

 You will have:

• A proven track record of securing significant levels of income through grants and donations
• Specialised knowledge of trusts and grants fundraising and management.
• The ability to write high quality communications, (fundraising applications, proposals and impact reports).
• Strong presentation skills and the ability to communicate complex messages to a wide range of audiences.
• An exceptional eye for detail.

This is an exciting opportunity for the right individual. If you are looking to return to work after a pause in your career, looking to balance a role with wider family or caring responsibilities, or just simply looking for a change, then we would love to hear from you!

The post requires a degree of flexible working and a willingness to work some evenings and weekends to accommodate service needs, for which time off in lieu will be offered.

Why work for us?

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

At CARE International UK, we are committed to creating a workplace that fosters innovation, collaboration, and personal growth. We believe in making a difference and offer you the opportunity to contribute to impactful humanitarian work. Our supportive environment, emphasis on professional development, and dedication to diversity and inclusion make CARE an exceptional place to advance your career.

We are seeking a Risk and Internal Audit Manager to lead our risk management and internal audit initiatives. This critical role involves developing a robust risk management framework, conducting thorough internal audits, and ensuring compliance with donor requirements. The successful candidate will demonstrate an understanding of humanitarian issues and standards, including codes of conduct and accountability principles, and possess a working knowledge of French or Spanish. Exceptional communication skills and the ability to influence stakeholders are essential.

About you

You are a highly skilled professional with a Chartered Institute of Internal Auditors (CIA) certification or a full CCAB qualification (e.g., ACA, ACCA). Your extensive experience in risk management and internal audit, particularly within an international NGO or a similar environment, equips you with the necessary expertise to excel in this role. You are a strategic thinker with excellent communication skills, capable of engaging and influencing stakeholders at all levels. Your analytical prowess and problem-solving abilities, combined with your self-motivation and proficiency in Word, Excel, and PowerPoint, set you apart.

About the role

As the Risk and Internal Audit Manager, you will play a pivotal role in fortifying our organisation by overseeing both risk management and internal audit operations. You will develop and manage CARE International UK’s risk management framework, maintain and update the organisation’s risk register, and provide regular risk management reports. You will also develop and execute an annual internal audit plan, ensuring compliance with recognised auditing standards. Your role involves coordinating with various CARE entities and overseeing specialist audits in areas like cybersecurity and GDPR. International travel will be required to support CARE International UK funded programmes.

About CARE

CARE International UK is part of a global confederation dedicated to fighting poverty and social injustice. We work in over 100 countries, supporting life-saving programs and advocating for policy changes to improve the lives of the world’s most vulnerable populations. Our mission is to save lives, defeat poverty, and achieve social justice. Joining CARE means becoming part of a team that is passionate about making a tangible difference in the world.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date:  6 December 2024

Interview date:  TBC

SV 2 has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire or Derby City who has experienced sexual abuse, assault or violence, including friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for an enthusiastic and motivated Therapy Delivery Manager to join our friendly, professional and passionate team, working across Derbyshire remotely and in person. You'll manage our BACP accredited therapy service, which provides therapy for people of all ages, delivered by a team of employed therapists and a pool of self-employed counsellors. 

You might be the right person for the role if you have:

• Management qualification minimum level 4
• A minimum 3 years’ experience in managing and supporting staff to deliver services effectively 
• A proven track record working in a quality assurance role including data collection, analysis and problem solving
• Knowledge, experience and awareness of rape and sexual abuse and their effects 
• Brilliant communication skills including an ability to provide effective feedback, negotiate well and work with others, including funders
• Full driving licence and ability to travel across the county on a regular basis

In exchange we offer a competitive salary, flexible working, 28 days annual leave plus bank holidays and a comprehensive employee wellbeing service. Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to based primarily from one of our offices to ensure that you can support your team effectively.

This role is subject to Enhanced DBS certification due to the nature of our services. You can find out more about our recruitment of ex offenders policy by contacting us.

 

4,000 professionals, 0 days wasted, 1 incredible purpose.

Face to Face Delivery Manager - Outsourced Partners

£34,000 - £39,000 plus

Reports to: Senior Face to Face Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week (compressed hours or 4 day weeks would be considered)

Location: Stratford, London Office-based with high flexibility (1 day per week in the office)we are also open to flexible working requests such as home working

Closing date: 08 December 2022 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Competency based interview via Teams

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are looking for a dynamic, pragmatic and proactive individual to join us as Face to Face Delivery Manager for our outsourced partners.

As well as having our own inhouse Face to Face Fundraising team, we work with circa 4 agencies who provide us with the resource to engage and inspire the public to sign up to monthly donations supporting CRUK. To date, we have generated over £120m from face-to-face fundraising third-party individual giving activity, having a huge impact for our life saving research

As a Face-to-Face Fundraising Manager, you'll be the driving force behind delivering our ambitious fundraising targets in this area, maximising opportunities, working with a range of agencies, stakeholders and your team to deliver our outsourced face to face acquisition programme in the UK, ensuring its success day to day.

You don't need to have worked specifically in the Face-to-Face Fundraising space previously, but you will need to come with experience of managing multiple agency relationships as well as strong stakeholder management skills.

In return you will have the chance to work within a varied role where you can use your skills and experience to help us beat cancer sooner.

What will I be doing?

• Deliver a face to face fundraising acquisition programme via outsourced partners, in line with agreed strategy and targets.

• Drive the success of the face to face fundraising acquisition programme, ensuring key performance indicators are met, pro-actively looking for opportunities to improve performance, working collaboratively and alongside our outsourced partners in order to do so.

• Ensure appropriate training and compliance monitoring of face to face outsourced partner activity is in place, with timely and appropriate remedial action being taken where needed to ensure Cancer Research UK and industry standards are upheld and an excellent supporter experience is offered.

• Establish, develop and maintain excellent relationships with our suppliers and partners, proactively looking for opportunities to optimise our partnership with outsourced partners, for the benefit of the organisation.

• Lead on the troubleshooting of day to day campaign delivery challenges, acting swiftly to implement workable solutions and ways forward, working closely with the F2F Manager - Outsourced Partners, Individual Giving Operations team, and the relevant stakeholders in order to do so.

• Ensure all operational aspects of campaigns from planning through to execution and analysis are in place and as efficient as possible, putting processes in place to ensure the effective management of campaigns, working with the Individual Giving Operations team and other internal and external stakeholders to achieve this.

• Onboard new suppliers as required, and manage existing relationships through contracts, performance, monitoring compliance and service level agreements, working closely with the Face to Face Manager - Outsourced Partners, in order to do so

What are you looking for?

• Relevant experience of managing agency relationships, contract management, managing performance, meeting or exceeding key performance indicators ( Face to Face agencies would be beneficial but isn't essential)

• Experience of working in a heavily regulated environment and ability to get up to speed with current fundraising regulation

• Relevant experience of planning, delivery and analysis of end to end project activity or campaigns (fundraising or face to face would be beneficial)

• Flexible approach, with an ability to work successfully in a dynamic operating environment

• Proactive approach to problem solving with ability to manage several projects at any one time

• Excellent influencing and negotiation skills - both internal and external stakeholders, and suppliers

• Excellent verbal and written communication skills

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Founded in 2007, Electric Storm Youth (ESY) is a youth work charity based in Lancing, West Sussex. We run a full range of youth-based programmes, including young carers support, mental health counselling, general youth sessions, LGBTQ+ sessions, street-based (detached) youth work, mentoring and work-experience.

ESY currently support around 200 young people by working to improve their personal and social development, teaching them new skills, and improving the quality of their lives.

We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management. 

This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.

About the role

We have an exciting opportunity for an eLearning Manager to join our team. This position is based in the Education Innovation Department.

Working alongside the other eLearning Manager, this role is jointly responsible to the Head of Education Innovation for the day-to-day management of the eLearning team and the College’s learning platform, RCOG Learning.  In collaboration with subject matter experts you will focus on developing new high-quality online learning resources and on quality assuring existing content to ensure that it is regularly reviewed, updated and evaluated. You will play a key role in ensuring that the College’s product offerings on the new LMS continue to expand and that available functionality on the platform is fully utilised. 

Responsibilities:

• Manage the quality assurance process for existing eLearning resources
• Ensure the eLearning platform runs well, discussing issues and potential new developments with the eLearning website developers.
• Advise and provide editorial oversight to eLearning resources to ensure scientific and grammatical accuracy.
• To develop a range of new products and services for the RCOG Learning platform to agreed standards and procedures.

For the full list of key responsibilities, please check the recruitment pack.

About you

We are looking for someone with:

• Demonstrated ability of managing the development of eLearning products from start to finish
• Demonstrated experience of managing an eLearning platform
• Experience of copy-editing and proofreading in a scientific or medical publishing environment, to ensure clinical accuracy of content produced
• Strong organisational and administrative skills, with the ability to use their own initiative to deliver the best possible results for the College
• The ability to communicate successfully with people at all levels, both internally and externally.

This position is well-suited to an eLearning professional who has experience of working with SMEs (particularly from the medical profession) to develop high quality eLearning products, who is a strong communicator and team player and who has the ability to plan, prioritise and work to tight deadlines.

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile and flexible working environment and free lunch onsite
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• 10% pension contribution after probation
• Enhanced wellbeing and family support
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Click on Apply to be taken to our recruitment platform, Applied. Please visit our careers website, to download the full Job pack.
• Closing date: 10.00am on Monday 9 December 2024
• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.
• Interviews are likely to take place in the week commencing 16 December 2024.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 17,500 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

Philanthropy manager

· Full time: 37.5 hours per week (we welcome flexible working requests)

· Hybrid working for the foreseeable future, with regular attendance, including Thursdays, at our central office:

• Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from our other sites at:

• Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
• Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

HOW TO APPLY

To apply for this post send your:

➢ CV (please include your last employer and dates of employment)

➢ Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role).

Closing date for application: Monday 2nd December

Interview date: Friday 13th December

You must be eligible to work in the UK

Job Purpose

We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites.

Specifically, this role will lead the team’s efforts in working with our mid-level donors, developing our first ever patrons’ programme and providing them with a gold-standard experience that ensures continued support of the Royal Free Charity.

You will play an important role within our philanthropy & campaigns team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team.

The role reports to the senior philanthropy manager.

Responsibilities

Leading the Royal Free Charity’s patrons’ programme

· Lead all aspects of the Royal Free Charity’s patrons’ programme, from recruitment through to stewardship and renewal efforts.

· Work with senior stakeholders to develop and launch a new strategy for the programme, illustrating the potential overlap between patronage and other areas of support for the charity, as well as opportunities to uplift levels of support or additional gifts.

· Manage the day-to-day delivery of the patrons’ programme including coordinating the renewals process and responding to enquiries.

· Effectively promote the programme across a range of audiences, working with colleagues to identify and recruit prospects and deliver retention activity to uplift individuals to patronage and beyond.

· Develop and deliver the engagement programme for patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and touchpoints, including events.

· Draft engaging materials, such as letters, invitations, and thank you communications, to ensure patrons feel valued and have a positive donor experience.

· Support colleagues who manage relationships with patrons by ensuring key materials are shared, and monitoring when annual renewals are due.

· Manage updates to patron recognition across our hospital sites, ensuring names are listed in accordance with donor wishes, and are added or removed at the appropriate time. 

Leading the Royal Free Charity’s mid-level programme

· Alongside the patrons’ programme, lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between £1,000 and £10,000 to the charity each year, working with colleagues to understand potential opportunities for uplift in giving.

· Support the development and delivery of engaging events, and bespoke communications for mid-level donors.

· Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters to grow the programme.

· Contribute to analysis and commentary on the performance of the programme.

· Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.

· Work closely with charity colleagues and external suppliers to ensure fundraising activities are delivered to agreed plans, budgets, and timelines.

· Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.

Cross-team working and individual development

· Lead the team’s work in stewarding existing legacy pledgers.

· Build relationships across the charity and with Royal Free London staff to enhance own work, raise the visibility of fundraising, and identify opportunities for collaboration.

· Represent the philanthropy & campaigns team, where appropriate, on cross-charity projects.

· Take time for personal development, contributing learning and ideas to the wider team.

· Keep up to date with fundraising sector trends and how they can be applied to our work.

· Undertake any other tasks commensurate with the role.

This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.

PERSON SPECIFICATION
Qualifications

No specific qualifications are required for this role.

Experience

Essential

· Experience in fundraising and donor development in the charity or cultural sector, or a similar setting.

· Experience of working with supporters, customers, clients, or the general public, delivering an excellent service on the phone, in person, and in written communications.

· Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.

· Experience of planning, delivering, and evaluating a project from start to finish.

Desirable

· Experience of developing longer term relationships with supporters, clients, or equivalent audiences.

· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.

· Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.

Skills and knowledge

· A keen interest in the fundraising sector, with a desire to learn and grow in the role.

· A passion for relationship-building, and working with a diverse range of audiences.

· Exceptional customer service skills.

· A positive can-do attitude and approach towards problem solving.

· Outstanding organisation skills, with the ability to juggle workload whilst maintaining an excellent service level to donors, charity colleagues, and external suppliers.

· A collaborative approach to working with other members of the team and senior stakeholders.

· Excellent written communication skills, with a strong eye for detail.

· Ability to deal with sensitive information in a confidential and professional manner.

· Comfortable with, and interested in, working in a healthcare related setting.

· Excellent IT skills, including a thorough knowledge of MS application (Word, Excel, PowerPoint and Teams), and a willingness to learn new skills, such as how to use the relationship management database, Raisers Edge NXT.

· Engagement with equal opportunities, diversity and inclusion, and a commitment to act in accordance with best practice in these areas.

BENEFITS

Core benefits

· 25 days of paid holiday, plus three day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

· Expert financial advice from our financial partner, the London Credit Union

· Salary Sacrifice Scheme

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential

advice and support on work and personal issues.

Fundraising department

Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the Royal Free Hospital site.

We pride ourselves on being supporter focused and agile, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

· Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations, and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on the acquisition of a new surgical robot, our forthcoming cancer campaign, our essential volunteering, complementary therapy and support services, the charity’s first patron programme, and special events to support these activities.

· Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within public fundraising, with their work underpinning and supporting the entire department.

Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising team to develop a sustainable infrastructure that will support our growth ambitions.

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent basis.

As a Store Manager you will manage the day to day running of our Cheadle Hulme Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: 25 Station Road, Cheadle Hulme, Cheshire, SK8 5AF

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

Robertson Bell are working on behalf of The King’s Trust to recruit to a Treasury Manager position on a permanent basis. At The King’s Trust, we believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing. We help young people from disadvantaged communities and those facing the greatest adversity by supporting them to build the confidence and skills to live, learn and earn.

The role of the Treasury Accountant is to ensure the effective management of the Trust's cash and investments and timely and accurate maintenance of the ledger.  The role is expected to ensure that the treasury reconciliations are updated on a regular basis, manage the issue and governance of cash and procurement cards and assist the Head of Financial Operations in the stewardship of our cash and investment balances.

Key Responsibilities:

• Oversee the management, monitoring, and reporting of the Trust’s financial instruments, driving optimal performance and security.
• Act as the key liaison for internal stakeholders and Banking institutions, expertly managing transfers, investments, credit facilities, and account structures.
• Maintain and improve the bank mandates and user access framework, ensuring compliance and efficiency.
• Collaborate with the finance governance team to strengthen fraud prevention and monetary risk controls.
• Record and manage treasury transactions in the ledgers, upholding the highest standards of financial accuracy.
• Lead the monthly reconciliation of treasury codes, swiftly resolving issues and mitigating risks to maintain financial stability.
• Manage month-end treasury operations, delivering insightful reports that guide strategic decision-making.
• Provide in-depth working capital analysis, enabling senior stakeholders to optimise cash planning and maximise fund returns.
• Develop and deliver comprehensive cashflow reports and forecasts for Trustees and other key stakeholders.
• Partner with the Transactions Manager to enforce robust financial controls and oversee effective cash management training to enhance the organisation's control culture.

The successful candidate will:

• Be a qualified Accountant, part-qualified or qualified by experience.
• Have excellent interpersonal and communication skills in order to effectively produce information for financial stakeholders across the Trust.
• Be an experienced treasury and accounting professional who can confidently monitor cashflow, lead in liquidity reporting and forecasting, and manage working capital and analysis.
• Have experience working with banks, bank accounts, purchase ledger and procurement teams to promote effective and strong relationships.

The successful candidate will be based in their Birmingham office, requiring you to go into the office three days per week. You will also benefit from a fantastic holiday package, including 30 days annual leave, plus bank holidays and closure over Christmas and New Year.

Applications will be under constant review before the closing date so please submit your application to our agent Robertson Bell. Apply now to be considered!

Policy Manager

We’re looking for a high-performing, collaborative and proactive manager to lead a talented, dynamic policy team on a fixed term contract covering maternity leave.

Position: CE338 Policy Manager

Location: Homebased, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £45,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a Fixed Term Maternity Cover Contract until March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: Week commencing 6 January 2025.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Policy and Influencing, the Policy Manager leads the policy work and the development of UK-wide, evidence-based policy positions on key issues affecting stroke survivors or those at risk of stroke. Working closely with the Policy and Influencing team, devolved nations’ leads as well as other Association teams, they will consult with internal and external experts as well as stroke survivors as part of the policy development process and ensure final positions are disseminated and used effectively.

In a busy health policy arena, the Policy Manager oversees the identification and drafting of organisational consultation responses, ensuring submissions are backed up by evidence, informed by those affected by stroke and have impact with policy makers and audiences. 

The Policy Manager is an astute, experienced policy lead. Providing expert policy advice and support to colleagues across the organisation including local system leaders, they contribute to effective horizon scanning and message development to ensure the organisation is prepared for announcements and events in the external environment. The Policy Manager will also represent the Association at external events and sit on like-minded coalitions. They also support the public affairs work when necessary, and provide policy support for the Chief Executive and other senior leaders by preparing presentations when required.

This role will be provided on a fixed term basis, to cover maternity leave within the team.

About You

As Policy Manager, you will be educated to degree level or relevant demonstrable industry experience and be willing to undertake training and continuing professional development. You’ll be a flexible team player and solutions-focussed.

You will ideally have experience of:

• Overseeing evidence-based policy positions, statements and consultation responses (or equivalent)

• Building relationships with senior policy stakeholders and stakeholder mapping and management

• Meaningfully involving beneficiaries in policy work

• Developing briefings for a range of audiences, for example parliamentarians and senior colleagues

• Experience of leading and motivating others

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

Individuality leads to a richer experience for people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Policy, Policy Manager, Policy Lead, Policy Officer, Policy and Influencing, Policy and Influencing Manager, Policy and Influencing Lead, Policy and Influencing Officer, Public Affairs. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Please note: this is an overview and not the full job description.

The Advice Service Manager is responsible for overseeing the delivery of the Advice Service and for managing and developing the team of Advice Workers, including the Senior Advice Worker who leads on delivery.

The service operates predominantly from our Ipswich office, but the Advice Service Manager is also responsible for organising outreach services for asylum seekers and refugees elsewhere in Suffolk. Along with the Senior Advice Worker, they provide expert guidance to the team, as well as to other professionals working with refugees and asylum seekers.

The Advice Service Manager is part of the Management Team and plays a role in overseeing the function of the organisation and its strategic development, especially in relation to SRS’s Advice Service. They are also responsible for developing the Advice Service according to client/organisational needs and strategy.

The successful applicant will be required to have an enhanced DBS check to be carried out upon commencement of employment. You must be eligible to work in the UK.

We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent basis.

As a Store Manager you will manage the day to day running of our Clydebank Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.

Location: Unit 1, 485/507 Glasgow Road, Clydebank, Glasgow, Scotland, G81 1JP

Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.

Some but not all key responsibilities are:

• Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
• Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
• Implement promotions in the Store as directed by Head Office or your Area Business Manager.
• Maintain a high standard of presentation, both in the windows and the interior of the Store.
• Ensure there is adequate stock available on the shop floor, at all times, on all key lines
• Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
• Create an organised and pleasant working environment for staff and volunteers.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
• Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
• Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.

Idea Candidates Must Haves:

• Ability to deliver excellent customer service.
• Experience of managing people
• Ability to liaise and respond to a variety of people from varying backgrounds.
• Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
• Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
• Ability to handle cash and reconcile accurately.
• Proven experience of meeting targets and KPI's.
• Basic IT skills.

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Hybrid - London, Cardiff, Edinburgh, Manchester or Homebased in the UK

Closing Date: 1 December 2024

Ref 6888

Save the Children UK has an exciting opportunity for a collaborative and experienced campaigner to join us as Campaign Manager (UK Child Poverty) on a 12 month contract basis. 

In this key role for us, you will lead our impactful campaigns to address child poverty in the UK, collaborating with communities, partners, and policymakers to bring about meaningful change. 

This role offers the potential for hybrid working.  We have offices based in London, Manchester, Cardiff and Edinburgh. There are likely to be times when you will be required to come to your contracted office up to 2-4 days per month or 6-8 days per quarter. This will be agreed with your line manager and team.  

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.

When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, their voices are heard, and lasting results are delivered for millions of children, including those hardest to reach. 

About the Role 

As Campaign Manager (UK Child Poverty), you will lead Save the Children UK's campaign strategy on one of our priority areas, working closely with mission colleagues, supporters, and partner organisations.

You will manage a senior campaigner and provide task management for two other colleagues, ensuring delivery of impactful, community-driven campaigns. 

In this role, you will: 

• Lead the development and implementation of campaigns to achieve our strategic objectives on UK child poverty. 

• Support the growth and mobilisation of networks involving children, young people, and families with lived experience of poverty. 

• Build strong relationships with key campaigning partners and coalitions. 

• Collaborate with teams across the organisation to ensure campaign best practices and innovation. 

• Represent Save the Children UK in external forums as a passionate advocate for children and families. 

• Monitor and evaluate campaign activity, using insights to shape and improve strategies. 

About You 

To be successful, it is important that you have: 

• Experience leading the development and delivery of impactful campaigns, with a track record of success. 

• Strong understanding of campaigning and organising tactics, and experience mobilising public audiences for policy change. 

• Demonstrated experience working with partners, coalitions, or civil society actors to deliver change. 

• Proven project management skills, with the ability to deliver high-quality work under pressure. 

• A passion for politics, changemaking, and the ability to travel within the UK (including overnight stays) are also essential. 

• Commitment to Save the Children's vision, mission, and values is a must. 

• Knowledge of child poverty, children's rights, or related fields in the UK context (desirable). 

• Excellent verbal and written communication skills, with the ability to engage and inspire diverse stakeholders. 

What We Offer You 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to improve the lives of children every day. 

To apply, please click the apply button to visit our website (please note there is a mandatory application question: How would you influence this government to scrap the two child benefit cap? What would an impactful campaign look like? (up to 500 words).

Closing date: 1st December 2024 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.