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Page 37 of 54
London, Greater London (Hybrid)
£45,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Overview

Job Title: Head of Youth Services
Reporting to: Director of Youth and Participation
Responsible for: Community Manager and Peer Support Team Leader
Contract: Permanent, Full Time
Salary: £45,000 per annum
Base: Hybrid, home and London office
Closing Date: Friday 22nd November 2024 (5pm). Please note that reserve the right to close the job advert early if we receive a high number of applicants, so encourage applying early.
Benefits:

  • Enhanced policies including 25 days annual leave per year, plus public holidays;
  • Company electronic devices;
  • Remote and flexible working;
  • Company Health Insurance;
  • Excellent opportunities for training and career progression.

About The Mix 
The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year. Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young people are.

Job purpose
To oversee the development and delivery of Peer Support services under The Mix brand, including its Peer Chat helpline and Online Community

Key Responsibilities

Strategy and planning

  • Advise on the strategic development of all Peer Services under The Mix brand and the delivery of plans to achieve our ambitions
  • Manage the Peer Services budget and forecast, reporting into the Director of Youth and Participation
  • Create plans for future developments, including writing proposals, while responsible for the excellent day-to-day management of project work
  • Work collaboratively with Income and Marketing teams to develop income generation opportunities as well as the effective promotion of our services

Service delivery

  • Lead on the launch of The Mix’s new Peer Chat service
  • Lead on the growth of The Mix’s Peer Chat, Community and Group Chat services
  • Lead on the rostering and management of staff and volunteers within The Mix’s Peer Services
  • Oversee quality-control initiatives, data protection and the delivery of the highest level of safeguarding within Peer Services, working with colleagues as appropriate
  • Report on service performance to inform operational planning and monitoring
  • Work with our Data and Insights Team to produce research and implement external surveys as required

Person Specification

Essential

  • Experience of managing one-to-one services, ideally within a local authority, NHS, social enterprise or charity setting
  • Experience of applying new technologies and platforms within a services context
  • Experience and passion for leading and developing teams and working with volunteers

Desirable

  • Excellent communications and interpersonal skills, able to act as ambassador for Mental Health Innovations and The Mix
  • Experience working at a similar level in a small organisation, or in a larger team looking to take the next step
  • Good financial understanding, including the ability to shape and manage effective budgets
  • Experience of delivering or overseeing clinical services
    Experience of working with young people
    Experience of managing safeguarding procedures and processes
Application resources
Posted by
Mental Health Innovations View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 05 November 2024
Closing date: 22 November 2024 at 17:00
Tags: Project Management,Advocacy,Engagement / Outreach,Youth / Children,Social / Support Work

The client requests no contact from agencies or media sales.