Adviser Jobs

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. In order to ensure we do this we have developed three multi-disciplinary teams within Lambeth (North, South and Central). Each Neighbourhood Team will work together to support local residents, directly receive referrals from their neighbourhood and respond to the needs of their local community.

The role of the Neighbourhood Engagement Adviser will be to support the Neighbourhood Teams by delivering an advice outreach programme that will achieve extensive reach to seldom heard, non-engaging residents, providing introductory information, advice and guidance, and connecting residents to specialist advice-based support.

What you’ll be doing?

1. Deliver an outreach programme by attending community events, visiting local groups and organisations and meeting and engaging with Lambeth residents.

2. Making contact with local groups, organisations and residents and ensuring regular attendance at local events, either in-person or attending virtual meetings/ conferences.

3. Provide information, advice and support around a variety of issues and needs such as money, housing, employment and statutory support. Be able to identify when a client needs to be signposted or referred to another service for more specialist support.

4. At events support individuals with practical tasks such as completing benefit calculations, reviewing completed forms and completing simple form filling.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Team: Contact Centre

Location: Homebased

Work pattern & Salary: x 3 positions available…

• 35 hours per week (Monday-Friday), £26,796 per annum
• 30 hours per week (Monday-Thursday), £22,968 per annum
• 18 hours per week (Monday-Wednesday), £13,780 per annum

Candidates can indicate which role they would like to apply for when completing their application

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Contact Centre Advisor:

• As Contact Centre Advisor you will be the first port of call for enquiries coming into the Contact Centre from members of the public
• Through our various contact channels, you will provide accurate advice and information, ensuring members of the public receive a prompt, professional and courteous service that underpins and enhances Cat Protection brand and reputation

About the Contact Centre team:

• We sit within the Marketing & Income Generation directorate
• The Contact Centre team is responsible for answering queries from members of the public through our multiple contact channels; telephone, email, website and social media. On average, the Contact Centre responds to over 100,000 contacts each year, helping thousands of cats, their owners and members of the public. We aspire to provide great customer service to all those who contact us.
• We currently have a team of 27  

What we’re looking for in our Contact Centre Advisor:

• A minimum of 2 years’ experience in a Contact Centre role
• Experience of working across multiple communication channels including calls, emails, social media and chat functions
• Excellent telephone manner with superior listening, verbal, and written communication skills
• Experience of handling difficult customer interactions and resolving complaints
• Strong Microsoft Office experience including Word, Excel and Outlook
• Able to work on own initiative, accurately and under pressure

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th December 2024 (Advert may close early when substantial applications are reached)

Virtual interview date: w/c 9th December 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

HR Advisor - £33,000 - £35,000

Field Lane is committed to providing exceptional client-centred services while fostering a supportive and professional working environment. We are seeking a pragmatic HR Advisor to join our team and play a pivotal role in managing employee lifecycle and engaging in a variety of HR areas. If you enjoy being the go-to expert for providing HR advice and supporting a thriving workplace, we’d love to hear from you.

The role:

As the HR Advisor you will oversee all employee relations cases and improve the efficiency of our processes, providing advice and training to managers. You’ll support and resolve a broad range of HR matters throughout the employee lifecycle, as well as work on HR projects.

Key responsibilities:

As an HR Advisor, you will:

• Provide expert advice and guidance to managers on HR policies, procedures, and best practices.
• Support recruitment processes, including drafting job descriptions, managing interviews, and onboarding new hires.
• Handle employee relations issues such as grievances, disciplinary, and performance management.
• Contribute to HR projects and initiatives, such as diversity and inclusion, employee engagement, and wellbeing programs.
• Ensure compliance with employment legislation and company policies.
• Maintain accurate HR records and prepare reports on key metrics.

About you:

We are looking for a motivated individual with the following skills and experience:

• Proven experience in a HR advisory role, managing employee relations cases and building strong working relationships.
• Strong understanding of employment law and best practices.
• Familiarity with confidentiality and data protection laws.
• Ability to adapt quickly and implement new processes.
• Experience with People Planner (Access), Moorepay, or Sage is desirable.
• Excellent communication skills, problem solving and organisation.

This role is split between the office three days per week, and home the other two. We are open to accommodating flexible and part-time working patterns to support your work life balance. Please let us know about your preferences. We have an office in central London, near Buckingham Palace.

If you would love to use your skills, talents, and experience to be part of positive change, we would love to hear from you. Please click Apply to send your CV and a short covering note telling us why you would like to join Field Lane and why this role is a great fit for you.

Closing date:

18th December 2024

Job title: Employment and Engagement Adviser

Location: Hybrid, contracted to work at our Birmingham office at least 2 days a week.

Salary: £26,000 - £29,000

Hours: 37.5 hours per week, with occasional evening/weekend work (TOIL provided)

Contract: 12 months FTC, with intention to make permanent if pilot is successful/subject to funding

Language requirements: Fluency in English and at least one target language is desirable e.g., Arabic, Tigrinya, Ukrainian, Pashto, Farsi, Dari or Cantonese.

Overall purpose

We are excited to pilot a new type of Employment Adviser role in our Services team, focusing on building relationships with local employers to support our job-ready clients in securing employment.

You will build networks of local employers and collaborate with our Employment Advisers to help clients with intensive job searches and applications, while managing your own caseload of work-ready clients.

We are seeking candidates with experience in engaging employers and knowledge of the local job market, including finding hidden opportunities.

The primary focus of your role will be helping individuals facing employment barriers, especially those who have experienced forced migration, find paid work. You will manage a fast-paced caseload, providing one-on-one support to clients online, by phone and in person to help them reach their employment goals.

In addition to direct client work, you will assist the team in identifying job opportunities and work with the Senior Services Manager to develop key employer relationships. You will also coordinate your clients access to volunteer-led support, scheduling mock interviews and practice sessions.

We offer a collaborative team environment where your contributions are valued, and you can make a meaningful impact on people’s lives.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered. Previous applicants need not apply.

Closing date for applications is 11:30pm on Thursday 26th December. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

APPLICANTS THAT HAVE APPLIED FOR CURRENT HILLSIDE CLUBHOUSE EMPLOYMENT ADVISOR (EA) IN NHS TALKING THERAPIES ISLINGTON VACANCY NEED NOT APPLY AS WILL ALSO BE CONSIDERED FOR THIS POST.

Salary: £32,460 plus pension and benefits (rising to £34,385 after successful completion of probation)

Location: Employed by Hillside Clubhouse, based at the clubhouse site on North Road as well as in community-based settings across Islington.

Working format: Based onsite

Contract: Full-time and permanent

JOB DESCRIPTION

This is an exciting opportunity to join an established, dedicated and enthusiastic team supporting people with mental health conditions such as stress, anxiety and depression to gain and retain employment. 

Hillside Clubhouse offers a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also provide a positive working environment to support our own employee’s wellbeing.

We are a co-produced mental health charity working across Camden and Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity.  Alternatively, they can receive support out in the community from one of our employment specialists based within primary and secondary care. 

As well as Recovery support, our clubhouse provides a dedicated employment support Information, Advice and Guidance service to Islington residents with mental health needs from our community base in North Road. The IAG team provides employment support to assist clients find employment, remain in work or return to work.  This takes the form of personalised support based on an individual action plan detailing the client’s agreed employment goals and actions.

OVERALL AIM

Working in collaboration with the Hillside Clubhouse Recovery project, the Employment Advisor team utilises the structured activity programme to help residents build confidence and transferable skills in a supportive setting. EAs work one-to-one with a caseload of around 40-50 people referred through various routeways including self-referrals, providing information, advice and guidance to empower clients to make better decisions about their career options and working lives, as well as signpost clients to other relevant support agencies, as appropriate.

This role would suit someone with a background in employment support, psychology, counselling, human resources, recruitment, or a desire to transfer their skills into the mental health support sector. 

Application Details

Please submit your CV and a covering letter detailing how you meet the specifications of the role.

We are a disability aware employer and actively encourage applications from people with lived experience of mental health conditions.

Hillside Clubhouse is committed to building a diverse and inclusive team and strongly encourage applications from those who experience discrimination and / or prejudice based on their race, ethnicity or immigration status, women, new parents, people with disabilities and LGBTQI+ people.

As an IDVA, you will be able to effectively work with men experiencing domestic abuse, and supporting them to increase their safety and reduce harm. You will be providing high-quality, front-line service to prioritise risk, primarily focusing on males aged 18+.

You will initiate, develop, maintain and monitor multi-agency links through attending meetings such as MARAC and DA (Domestic Abuse) Forums to keep safety central to all services for men suffering/have suffered domestic abuse. You will specialise and be a leading practitioner for Male victims of domestic abuse; providing advice, guidance and single point of contact for male victims. Be willing to co-facilitate workshops across the service to ensure all clients are given the relevant advice in a timely manner.

You will be confident in your DVPO, DAPO, Occupational, restraining and Non-Molestation order knowledge. Be competent in completing the following forms-  DASH (Domestic abuse, Stalking and ‘honour’ based abuse), UPOA (Understanding Picture of abuse), UPOAP (Understanding Picture of a Perpetrator) and safety plans.

Focus on and prioritise high, medium and low risk cases and provide a pro-active, short to medium term crisis intervention service, through individual safety planning, advocacy, emotional and practical support. Work with victims of domestic abuse to assist them in accessing services to keep them and their children safe.

Understand the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Children’s Board. Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance.

Support clients through the family and/or criminal justice system.

Maintain accurate and confidential case management records and contribute to monitoring information for the service including producing statistics, as required.

Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work. Remain up-to-date and comply with organisational procedures, policies and professional codes of conduct - uphold standards of best practice.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Independent Domestic Violence Advisor (IDVA)

Salary: £26,000 - £32,000 (pro rata)

Location: Hammersmith and another London borough (tbc)

Hours: 21 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

We are excited to be taking the lead in the London Whole Housing Service Partnership (LWHSP) which will address and enhance the pathways of housing support for women experiencing domestic abuse, from removing them from immediate harm, to enabling recovery and resettlement across all levels of need. The LWHSP are seeking to build on our delivery across 11 East and West London boroughs of the Whole Housing Approach (WHA).

The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will specialise in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. You will hold a caseload of survivors and will also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.

About You:

As a Housing IDVA, you will need to have a degree of flexibility for colocation work across London boroughs; providing support to women who have experienced domestic violence, focusing on individuals with housing or tenancy issues. Working in our fast-paced crisis intervention, advocacy and support service, you’ll ensure the voice of survivors informs every stage of the process. You will have your own caseload of survivors and will focus on working with those aged 18 and over who access our domestic abuse service.

You will bring experience in providing independent domestic violence advocacy and support for women who approach housing advice and assessment for help. Ideally experience in working with housing service providers, and advising women of their rights and options for seeking help and support from other agencies. You will have the ability to develop individual safety and support plans in-line with the clients’ needs and the risks they face.

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One weeks Carers leave
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Strategic Funding and Co-financing Advisor

Contract: 12 - 14 Months Fixed-term Contract, Full time

Salary: £39,358 - £41,325 (depending on experience) with excellent benefits

Location: London, UK
Hybrid working: A minimum of 40% of working time is spent face to face, either in the London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your attention to detail and skills in project and stakeholder management, to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as a Strategic Funding and Co-financing Advisor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the team:
The WaterAid Programme Funding and Partnerships Team contributes to WaterAid’s mission by cultivating and securing income from priority institutional and non-institutional partners for all of WaterAid’s programmes globally.

About the role:
As our dynamic Strategic Funding and Co-financing Advisor, you will oversee a portfolio of restricted funding projects, bringing donors closer to our work through engaging project proposals and reports. You will also act as the global focal point for your portfolio and proactively support country and fundraising teams to drive income growth through strategic advice and guidance.

This is a unique role within the organisation and will suit someone who thrives in a busy working environment with a varied workload. You will enjoy using your meticulous eye for detail and creativity to develop compelling materials that inspire donors and stakeholders.

You’ll also: 

• Oversee the project cycle, supporting project selection, bid development, and monitoring until closure.
• Provide quality assurance of internal and external project proposals and reports.
• Manage donor communications, tailoring content for diverse audiences.
• Build and maintain strong relationships with project staff and stakeholders across the WaterAid federation.
• Provide strategic guidance on funding priorities and programme needs, including managing a busy helpdesk that supports teams across the federation.

About you:

• Experience in project management and administration
• Knowledge of restricted funding cycles and budgets
• Excellent writing and IT skills, including Excel
• Strong collaboration and stakeholder management skills

Although not essential, we also prefer you to have:

• Interest in water, sanitation, and hygiene (WASH)
• Experience with grant monitoring/management
• Copywriting skills and French language proficiency

Closing date: Applications will close at 23:59 on Sunday 29th December 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

We are offering a great opportunity to join our team as a Dementia Adviser, providing personalised support to people diagnosed with dementia and their carers! 
 
About the role  

Location: Community based in Cambridge with some homeworking elements
Contract: Permanent 

As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives.   

The service is unique to each service user as it is based upon their personal circumstances and support needs. You will offer support to your clients in a variety of ways, whether in the client's own home, or at other locations in the community, face to face, by phone, letter, or email. You will also assist service users to access other services, providing signposting and referrals. 

Your role as a Dementia Adviser will include: 

- Supporting people affected by dementia, families and carers to access vital services. 
- Improving people’s sense of well-being, enabling them to have more control over their lives. 
- Assisting with the identification of needs, providing information and access to relevant services. 
- Promoting our amazing Dementia Advice service and building relationships with a range of health and social care professionals. 

About you 

- Ability and interest in supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives. 
- Understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration. 
- Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels. 
- Able to network effectively and collaborating with other professionals to achieve a positive outcome for people. 
- Good IT skills, experience working with databases and virtual meeting software (Teams / Zoom). 
- The ability to travel across local area independently when required.  

Closing date: 10th December 2024 
Interview date: 17th December 2024  

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Benefits of working for Wandsworth Carers’ Centre:

• Friendly team and working environment
• Mix of remote and office-based work
• Annual leave starts at 26 days increasing to 31 days plus bank holidays 
• Contributory company pension,
• Ongoing training and development opportunities 
• Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Welfare Benefits Advisor

Salary: £35,000

Full Time (35 hours per week)

Are you passionate about supporting carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team provide welfare benefit advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing mentoring and support to one trainee advisor. 

Your excellent communication skills will help you connect with and support carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

• Providing advice & advocacy on welfare benefits and housing. 
• Managing your own case load
• Offering guidance and support to colleagues 
• Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

• Experience of providing benefits advice, guidance and support
• Experience of managing a case load
• Experience of representing clients with external bodies / organisations
• Experience of supporting with benefit appeals through to tribunal stage.
• Knowledge of or ability to understand and use relevant legislation.
• Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

 

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• Location: Bootle, Sefton, Merseyside
• Salary: £26,335
• Hours: 35 hours (part-time can be negotiated)
• Contract type: 12 months initially, then dependant on continuation funding
• Annual Leave: 28 days plus Bank Holidays (part time pro-rata)
• Office hours: 9am – 5pm Mon-Fri
• Pension: 7% (If you pay at least 1% salary contribution into the stakeholder scheme we will top this up to the required 8%)

This role offers the unique opportunity to make a tangible difference in the lives of individuals facing challenges, providing them with the guidance, support, and tools they need to navigate complex issues.

We are looking for an experienced adviser to join our existing team of passionate and dedicated advisers, caseworkers and financial capability workers to help people in Sefton with the problems they face.

The adviser will work in Bootle, providing general advice Sefton residents with mental health issues working in partnership with the Community Mental Health Teams and Mental Health Navigators in Sefton CVS. 

Welfare benefits and universal credit are the dominant areas of advice needed, and the adviser will work closely with welfare rights, housing and money advice teams in Citizens Advice Sefton.

Empowering clients to understand and manage their situation is key, as is working with partner agencies and organisations to broaden access to our services and ensure holistic support. Your involvement will also extend to advocating for change based on client experiences and actively participating in the evolution of our services to meet emerging needs. Through your efforts, you will not only assist individuals in immediate need but also contribute to broader systemic improvements, enhancing our advice services for the future.

What we offer to our staff

• A contribution of 7% of your salary into a Stakeholder Pension
• Consideration for Hybrid working options
• Professional and advice sector recognised training
• Cycle to work scheme.
• Free VDU eye care test
• Employee Assistance Programme

Please note: Closing date for applications: Sunday 24th November 2024 at 11.59pm

In-person or online interviews to be held on: Thursday 28th November 2024.

Come and join ASAP’s dynamic, small and friendly team!

We are recruiting a Women’s Legal Advisor. This interesting and diverse role sits both within ASAP’s legal and policy teams and involves provision of legal advice, representation at the asylum support tribunal, delivery of training and influencing work with the Home Office.

Key information:

• Permanent contract, following a six months’ probation
• Full-time post (but we will consider requests for working 28 hours a week)
• Hybrid working, so based 2 days a week in our offices in East London
• Salary £41,220 p.a or pro rata equivalent (includes ILW) and other benefits
• Application deadline is 11:59pm on Sunday 1st December 2024 with interviews in London on Monday 9th December 2024

The Asylum Support Appeals Project (ASAP) is a small national charity which was set up in 2004 to reduce destitution by protecting people's legal rights to food and shelter. We have a team of 12 permanent staff members and 45 volunteer solicitors and barristers. 

ASAP delivers three strands of work:

• High-quality legal representation at the Asylum Support Tribunal, for people appealing against Home Office decisions to refuse or withdraw their accommodation and financial support.

• Training, an advice line and online forum to support hundreds of frontline organisations, advice agencies and legal practitioners across the UK who are helping people apply for financial support or accommodation.

• We use our strong evidence base to improve government policies and procedures on asylum support through policy work and strategic litigation.

The Women’s Legal Advisor works across the three strands of ASAP’s work to promote and protect the rights of women within the asylum support system. It is a varied and interesting role spanning legal representation at the Asylum Support Tribunal (AST), the provision of advice on ASAP’s Advice Line, the delivery of training, and influencing work with the Home Office. The post is currently focused on access to support for those experiencing domestic abuse however, the future focus of this project will be one of the first priorities for the new post holder, after induction.

A strong interest and commitment to upholding the rights of women is essential, as is an understanding of the barriers and difficulties that women seeking asylum face. You will work closely and collaboratively with colleagues internally, providing advice and support on issues impacting women in the asylum system. You will work with partner organisations externally, pursuing asylum support policy improvements for women and supporting advice workers to assist women to access housing and financial support. The role is part of ASAP’s policy team as well as our legal team (staff members providing legal representation at the AST and via our advice line). The Head of Legal provides legal supervision to the role, and assistance with legal accuracy of training materials. 

We positively encourage applicants with lived experience of seeking asylum and/or asylum support. You do not have to tell us about your experiences as part of the recruitment process if you do not want to. If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network.

Come and join our small, supportive team!

Home based working in the UK, preferably London/near London (part-time access to office spaces available nationwide, flexible working policy)

About us

We are a collaborative, UK based network bringing our 30 years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.

About the role

The Senior Campaigns and Communications Advisor works to amplify STOPAIDS’ impact and reputation across our key advocacy areas through public campaigns and mobilisation, youth engagement and communications, including social media, our website and branding resources. 

This role works with the Advocacy Team to plan, co-ordinate and implement campaign activities for STOPAIDS, including the engagement of youth champions and youth networks, and to coordinate and implement our external communications strategy, ensuring high-quality external online content, including social media and website management. 

Benefits

We offer several benefits including:

• A 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff can work reduced hours over 5 days or a 4-day week.
• Home-based working policy with monthly access to office spaces including a home working grant and monthly bill contributions.
• Flexible working, including non-standard working hours.
• A group stakeholder pension scheme with 6% employer contributions.
• An individual learning and development budget allocated to staff members each year.
• 20 days’ annual leave per year (excluding bank holidays), plus 1 day for every year of service, for up to 4 years.
• Enhanced maternity and paternity pay for employees with 1 years’ service or more.

For more information, please download the job description below.

To apply, please download and complete our application form below. CVs will not be accepted.

We reserve the right to close the advert early, should sufficient applications be received.

People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritized groups are particularly encouraged to apply.

STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age. 

We are open to considering applications for a part-time role that would require a job share.

We are looking for an experienced and passionate Mental Health & Money Advisor to work as part of our Advice, Information & Training Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone. The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Hafal in Wales, Support in Mind in Scotland and Mindwise in Northern Ireland. 

How you will make a difference

I use my existing knowledge and expertise to identify and address a range of issues and provide debt and financial capability advice to people with mental health issues. I take on case work within our remit on debt (including enhanced income maximisation), welfare benefits, mental health and financial capability issues. I develop my knowledge and experience of mental health and social care to set my advice in a meaningful context. I help clients identify the barriers that are hindering progress in dealing with their money worries and I provide help, support and advice to overcome these barriers.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.