Adult Counselling Service Jobs in Manchester

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 3 February 2025. Shortlisted candidates will be contacted directly. 

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Full information and the application form can be downloaded from our website.

Usher Kids UK is looking for a compassionate and enthusiastic Family Liaison Officer to provide emotional wellbeing support, guidance and information to our wonderful community of children, young people and their families living with Usher syndrome.

Job Title: Family Liaison Officer

Responsible to: CEO

Location: Remote, with requirement for in-person attendance at some meetings and events during the year (travel expenses covered)

Hours: 17.5 hours per week across a minimum of 3 days per week (flexible days, to be agreed with successful candidate) with some out of hours working required (e.g. our annual summer residential camp and twice-yearly family weekend events, with TOIL for out of hours working)

Salary: £31,000 per year pro rata, 2.5 days/week (£15,500 actual)

Term: 12-month fixed term contract with potential to continue in role as funding allows

Annual leave and benefits: 33 days leave pro rata (16.5 days actual).  Employer pension scheme with matched contributions of 5%

Closing Date:  9th February 2025

ABOUT USHER KIDS UK

At Usher Kids UK, we’re dedicated to empowering children, young people and their families living with Usher syndrome - a rare cause of progressive deafblindness.

From the point of diagnosis onwards we provide information, support and resources tailored to the specific and unique challenges of the condition. We create opportunities for families to connect at virtual and in-person events, helping them build friendships, skills and confidence for the journey ahead.

Our services are already changing the experiences and outcomes of the next generation: "Our daughter came back from Usher Kids UK summer camp absolutely buzzing - she was confident, proud and talked with excitement about how she is unique."  Working at Usher Kids UK, you could help to ensure that every family living with Usher syndrome has access to this life-changing impact.

WORKING AT USHER KIDS UK

Our charity provides vital support to the Usher community.  In recent years, demand has grown for our services so this year we are very excited to be growing our staff team.  The new Family Liaison Officer will work alongside our CEO and Events and Communications Officer, playing a vital role in providing both emotional wellbeing and practical support to our young people and their families.

The role will be varied and offers the chance to be an important part of our small and friendly team.  We recognise the value that each person brings to our charity, encouraging innovation and development, and we support each other to provide the very best services for our community.

OVERVIEW OF THE ROLE

Family Support Lead

As Family Liaison Officer, a big part of your role will be providing tailored support, information and advice to families from diagnosis onwards.  This will include:

o Responding to enquiries from families

o Assessing support needs and signposting to external services as appropriate

o Providing follow-up remote support where required

o Providing face-to-face support at occasional clinics (normally based in London)

o Designing and maintaining support processes and systems

o Monitoring engagement and using insight gained to make recommendations for service improvement

Emotional Wellbeing Lead

As our lead emotional wellbeing practitioner, you will assist in the design and delivery of several of our projects and events.  These will include:

o Providing support and facilitating daily group sessions with young people aged 11-25 at our annual USHthis! summer camp (in 2025, the camp will take place from Friday 25th July - Friday 1st August and you will need to be available for these dates)

o Help to deliver our one-day events in the spring and autumn

o Co-create the Empowerment Programme for 17-25 year olds with Usher syndrome.  This is a pilot programme that aims to support our young adults in developing self-advocacy and identity alongside mentoring through the key milestones in young adult life

o Facilitate 1:1 and group sessions on the Empowerment Programme

o Facilitate monthly virtual USHchats for parents and carers (these take place one evening a month)

Across all aspects of the role, you will need to ensure the safeguarding of and promote the welfare of children and adults at risk who are engaging with Usher Kids UK.

PERSONAL SPECIFICATION

Experience and Knowledge:

o Over 2 years’ experience of providing emotional wellbeing support to:

- children and adolescents

- parents/carers and family members

o Experience of supporting families with additional needs

o Experience of supporting families with sensory or dual sensory needs (desirable)

o Experience of family support case management

o Experience of facilitating 1:1 and group sessions

o Minimum of Level 3 qualification in a relevant field (e.g. youth work, health, social care, education)

o Computer literate and confident using MS Office software and video conferencing tools

o Good standard of written English and Maths (GCSE grade 5 or above)

o Good knowledge of safeguarding processes and systems

o Ability to deliver out-of-hours work to accommodate Usher Kids UK events and meetings

Skills and Qualities:

o A strong desire to help young people and families with additional needs

o Excellent communication skills including active listening and a non-judgmental approach

o Resilience and ability to set and maintain boundaries

o Willing to work flexibly and deal with change

o Proactive collaborator and able to develop and maintain external relationships

o Drive, determination and self-motivation, with a positive attitude towards work

o Excellent interpersonal skills, comfortable in team settings and independent working

APPLICATION PROCESS

How to apply:

Please upload the following to Charity Jobs by 9th February 2025:

o An up-to-date CV

o A covering letter (no more than 2 pages) explaining why you think you are the right candidate for this role.  Please ensure you provide evidence and examples which demonstrate how your skills meet the criteria set out in the person specification.

Are you an experienced bid writer looking to make an impact in a growing organisation with national impact? If so, Listening Ear needs you to play a pivotal role in producing high-quality bids and proposals that clearly articulate Listening Ear’s vision, our services, and our value to commissioners. Your attention to detail will be exemplary and you will be able to process, retain and apply complex information to your tender writing. With your excellent organisational and interpersonal skills, you will be expert in shepherding contributions from your team members towards the highest quality proposals.

Job title Development Manager (Public Sector Tenders & Proposals)

Hours of Work Full time, 35 hrs per week

Working Days usually Monday to Friday

Employer Listening Ear, abbreviated as LE below

Base Home-based with occasional travel required

Accountable to to be confirmed at interview

Salary £41,496 to £44,539 Starting salary dependent on experience.

Summary

We are seeking an experienced bid writing professional to lead on the management of competitive tender submissions, building on success to date. You will play a pivotal role in producing high-quality bids and proposals that clearly articulate Listening Ear’s vision, our services, and our value to commissioners. Working collaboratively with internal teams, you will identify procurement opportunities and develop high-quality submissions that align with the needs of beneficiaries. As part of our team, you can make a difference to our target beneficiaries: people who are affected by bereavement and loss and/or are victim survivors of domestic abuse. Your work will help us to walk alongside people during their most challenging moments.

Why Listening Ear?

•  Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
•  Values-driven organisation supporting vulnerable people across England
•  Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice 
• Annual Training and CPD Allowance to support growth and career development

• We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working

• Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare

• Pension contribution at 3%

• Daily informal communications with colleagues via remote platforms

​Who are we looking for?

We are looking for an experienced bid writer looking to make an impact in a growing organisation with national impact. With your excellent organisational and interpersonal skills, you will be expert in shepherding contributions from your team members towards the highest quality proposals. Your attention to detail will be exemplary and you will be able to process, retain and apply complex information to your tender writing.

How to Apply?

The deadline for applications is Monday 20th January at 9am. Interviews will take place on Wednesday 29th and Thursday 30th January 2025.

Please apply via our website. 

Location of Work: Home/Remote working with some travel for meetings and events.

Contract Type:  Self-employed contractor

About Trauma Treatment International

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to survivors of collective violence*, internationally. We provide direct psychological assessment, formulations and treatment to survivors of torture, trafficking, slavery and war, and organisational support (organisational reviews, training, reflective practice and consultation) to human rights organisations that share our aims (of reducing collective violence and/ or support people affected by collective violence) to mitigate the impact of trauma exposure on the workforce, and assist in sustaining the important work they undertake. 

TTI was founded in 2017 and has grown significantly in the last few years. With an increase in people affected by torture, trafficking and slavery, persecution, war and other forms of collective violence, efficient, evidence-based and effective trauma-informed responses are critical in mitigating the cycle of violence and contributing to more peaceful societies. TTI is borderless, working remotely to ensure that we can meet need, wherever it is in the world. 

*‘Collective violence’ is defined as "the instrumental use of violence by people who identify themselves as members of a group--whether this group is transitory or has a more permanent identity--against another group or set of individuals, in order to achieve political, economic, or social objectives” (Garfield, Llanten Morales, & Dresden, 2003, p.144).

We are calling for Specialist Associates to join our highly experienced team to increase our multidisciplinary expertise, and to meet the holistic needs of our clients, to ensure that they receive the very best clinical service.

Specialist Associates could be asked:

● for their professional advice by our internal clinical leadership team and/ or to join formulation meetings in particularly complex cases

● to join psychological sessions to offer a broader MDT perspective in complex cases

● to assist in TTI’s wider work (depending on individual associates interests, skills, availability and capacity)

In particular, we are looking for experienced:

● Social workers (who have worked in mental health services)

● Speech and language therapists

● Psychiatrists

● Occupational therapists (who have worked in mental health services)

● Clinical psychologists (trained in evidence-based trauma treatments with experience of treating PTSD/ C-PTSD and/ or undertaking adult neurodevelopmental assessments)

● Trainers (mental health professionals with experience of delivering training)

● Doctors

● Nurses

● Neurologists 

● Physiotherapists

● Researchers

How much time will I need to give?

We like to develop sustainable relationships with consistent, skilled and reliable associates who we know well. As a small charity, our need for input from our associates will change dynamically based on funding and projects we are undertaking. This means that whilst at times we might have a low need for input from you, at other times we might request more.

We understand that our Specialist Associates will likely have other work and life-demands that mean that what they can offer may also change over time. We make sure that we have regular contact so that our Clinical Lead understands what your time commitment is and can maximise your skills, interests and availability (whether this is a few hours a year, a month or a week) to match our needs as an organisation.

TTI provides the opportunity for connection time, peer supervision and in-house training, which Specialist Associates are welcome to attend in their own time and at no cost to TTI. These sessions are not mandatory but provide a good opportunity to build skills, share learning and engage in the wider organisation as a team as we grow and develop.
 

What we can offer you:

Becoming an associate at TTI is a highly rewarding role and in addition to financial renumeration provides the opportunity to:

· work alongside other skilled MDT professionals, highly motivated to provide evidence based and excellent care to people exposed to collective violence, use your specialist skills to help people reduce the distress they are in and improve their quality of life in ways they ask for, following experiencing collective violence and join our research advisory group, clinical advisory group and project advisory group (if appropriate). 

· be part of a growing organisation and committed team striving to embody trauma informed principles as we work together to achieve our mission of a world free from the trauma of collective violence.

Support Coordinator

This is an exciting opportunity to join the team in South Warwickshire, including Rugby.  We’re looking for enthusiastic, motivated and well organised individuals to join the team in delivering a comprehensive Stroke Recovery Service across the region.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11228 Stroke Support Coordinator (two positions)

Location: Home-based South Warwickshire, including Rugby. Extensive travel will be required as part of this role (will include team meetings and other work-related meetings)

Hours: 35 hours per week

Salary: Circa £26,700 per annum

Contract: This is a fixed-term contract until 31 March 2026. Our services are contracted, we currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 26 January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: Week commencing 10 February 2025.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Service Delivery Coach, the coordinators will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

• Working with the local Health and Social services to receive referrals to support stroke survivors and their careers

• Providing personalised information, advice and support to address any needs identified

• Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan

• Providing regular reviews to support people in establishing and achieving their own personal goals. 

About You

You will:

• Have a background in a caring and/or charity profession supporting people with disabilities

• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions. 

• Have experience of working with people who may have additional communication support needs

• Have the ability to use basic Microsoft system

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provides specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

Join the only charity in the UK providing lifelong support for all stroke survivors and their families, providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that this vital support can be provided. 

The Association is driven by ambition to improve the lives of everyone affected by stroke. This means they are determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of its people. Guided by an approach to solving inequity in stroke, the organisation is prioritising listening to, and learning from, lived experience across the charity.

The organisation is working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. Particularly from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the charity works.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and is committed to continuously improving its diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.