Listening Ear

Who we are

Listening Ear is a registered charity and growing social enterprise with its headquarters in Knowsley, Merseyside.

Listening Ear began in 1993 as a ‘reflective listening’ service run by community volunteers. The service grew and Listening Ear’s adult counselling became the first service in Merseyside to achieve Accredited status with the British Association for Counselling and Psychotherapy (BACP), becoming a registered charity in 2006.

We now provide support for children and young people experiencing domestic abuse or facing separation and traumatic loss, counselling for adults with mild to moderate mental health problems, friendship after bereavement groups, counselling for work based mental health issues, support for looked after children and their carers, and AMPARO, a unique suicide prevention and postvention service which is the largest in the country.

Our services are focused on impact and we are proud of the difference we make to people’s lives. Our service is expanding rapidly and we operate in locations across the country.

Our culture and values

We believe in the transformative power of counselling. As a thriving and developing charity and social enterprise, we’re here to help those who’ve been bereaved, suffered loss or experienced separation.

We’re proud of our services and our partnerships with local authorities, the NHS, schools, local businesses and the trusts and foundations that help fund our work. We’re equally proud of the staff and volunteers who help us deliver high quality therapy and support.

The future development of Listening Ear depends on us maintaining and expanding these links, as well as on the support and donations we receive from individuals like you. Together, we make a great team.