Administrator Service Support Assistant Jobs in London, Greater London
We are looking for a new team member to provide full administrative and programme support to the Employment & Careers team. The role will involve supporting the team in the day to day running of the service including the preparation of contract documentation (such as registration forms, as well as specified supporting evidence: ID proofs, Proofs of Address etc.) for submission to funding partners, uploading data spreadsheets and CMS systems, and supporting the team with promotion, outreach and engagement of our services. This includes conducting follow-ups and answering queries (by phone, email and in person) from both current and prospective participants on the programmes being delivered by High Trees. They will also be responsible for the preparation of finance related performance evidence for monthly/quarterly submission.
The successful applicant will have experience of providing efficient administrative support, be very organised and able to work to deadlines while maintaining a high level of attention to detail. Must also be flexible and excited about being at the heart of a small but fast paced team which is committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual Staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Are you a highly organised and proactive individual with an interest in social welfare advice and support? Do you have excellent communication and interpersonal skills, and a passion for helping people to overcome homelessness and poverty?
Join our friendly and skilled advice team as our new Casework Administrative Assistant.
Provide administrative support to our casework services and Pro Bono Project and make a real difference for people facing poverty and homelessness.
About the role
This is an exciting opportunity to join our dynamic and committed advice team. The post holder will provide administrative support to our casework services and the co-ordination and administration of our Pro Bono Project.
About Z2K
Z2K’s vision is that everyone lives a life free from poverty. We are here to end poverty for the more than 1 in 5 people in the UK who experience it. To secure adequate incomes and freedom from high costs, we provide frontline advice and representation and campaign for change. We work alongside experts by experience in everything we do.
About you
We are looking for a highly organised and proactive individual with an interest in social welfare advice and support. You will demonstrate excellent communication and interpersonal skills, have a commitment to working with communities who are highly disadvantaged and a passion for helping people to overcome homelessness and poverty. You will have excellent IT skills & experience working with Microsoft office and other cloud-based software, a great telephone manner and strong admin skills. You may have experience utilising Customer Relationship Management/Casework Management systems.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.
In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.
You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.
Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.
Please send your CV and a cover letter highlighting how you meet the skills and experience in the job description.
The client requests no contact from agencies or media sales.
We are looking for a Programme Assistant to support the delivery of the Development programmes team which delivers over 200 training and development activities annually for NHS boards and foundation trust governors.
The Development Programmes Assistant is a newly created role in the team and will work closely with the whole of the Development programmes team in providing effective programme administrative support.
This is an exciting opportunity for someone who is looking to build their programme and event experience in a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board development programme.
The postholder will be an enthusiastic and hardworking individual, who is eager to learn and be a member of a high-performing team.
We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.
To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.
Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship
The client requests no contact from agencies or media sales.
Job Title: Retail Operations Administrator
Location: London
Salary: £27,104.62 per annum
Weekly Hours: 35
Reference: YMC1047962
About YMCA England & Wales:
At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.
Job Description:
We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.
Key Responsibilities:
- Print, pack, and dispatch resources to stores and field teams
- Respond to phone calls and emails, utilising standard templates where applicable
- Coordinate hotel and meeting room bookings for team meetings and events
- Provide administrative support to field and support teams
- Deliver exceptional customer service to stores and customers
- Perform accurate data entry and maintain administrative records
- Assist with other administrative tasks as needed to ensure operational efficiency
Skills we are looking for:
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Strong communication and customer service skills
- Excellent organisational abilities with a keen attention to detail
- Capacity to handle multiple tasks efficiently in a fast-paced environment
- Previous experience in retail is advantageous
Why join us?:
At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!
What you can expect:
-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
How to apply:
If you believe you have the skills and enthusiasm to excel in this role, please submit your CV.
The client requests no contact from agencies or media sales.
30 hours per week, Monday to Thursday
About the job role
We have an exciting opportunity for an Education Centre Assistant in our Training, Education and Development team at St Joseph’s Hospice.
We are looking for someone who has experience in administration and working in a customer service-focused busy environment.
The Training, Education and Development (TED) Team has been established to promote and deliver high-quality evidenced-based education to external stakeholders and internally to Hospice staff, which will help transform the care of people in the communities we serve and beyond. The TED Education Centre staff provide essential support to the rest of the TED Team and are integral to the smooth running and day-to-day operation of the Education Centre and TED service. They work as a team to cover core duties at all times and essential role specific duties during planned and unplanned absences. The team is co-ordinated on a day-to-day basis by the Centre Manager.
About you
You will need:
- Effective communication and interpersonal skills
- Experience of using Microsoft Office
- Experience of working as part of a team and making day-to-day unsupervised decisions
- Experience of working in a customer services environment.
Where you’ll work
St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.
We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
For further information, please contact John Ames, Head of Training, Education and Development.
For more details and to apply, click the apply button to be redirected to our website.
Closing date: 8 October 2024
Interview date: TBC
We are seeking a Temporary Executive Assistant and Business Administrator to join a prestigious professional medical organisation in London. This full-time role offers a unique opportunity to work at the heart of the organisation, supporting its senior leadership team, particularly the President.
Position Details:
- Location: London (Hybrid)
- Working Hours: Full-time (35 hours per week, Monday to Friday)
- Contract Type: Temporary
- Hourly Rate: £20.16
Main Responsibilities:
- Provide high-level executive administrative support to the President and, when required, other senior leaders.
- Serve as the main point of contact between the President and both internal and external stakeholders.
- Manage the President’s inbox, handle complex diary events, and ensure effective meeting preparations.
- Support internal and external meetings, governance processes, and College business administration tasks.
- Draft and respond to communications, ensuring smooth flow of information.
What We’re Looking For:
- Proven experience in senior-level administrative and secretariat roles.
- Ability to manage complex diaries, coordinate meetings, and communicate professionally across all levels.
- Familiarity with governance processes, such as committee administration and preparation of formal minutes.
- Strong IT skills, including Microsoft Office365, MS Teams, and Zoom.
- Experience in healthcare, NHS, or professional membership environments is desirable.
Key Skills:
- Excellent verbal and written communication.
- Strong organisational and multitasking abilities.
- Attention to detail and a proactive mindset.
- Flexibility and resilience under pressure.
If you thrive in a dynamic, professional environment and possess a keen eye for detail, we encourage you to apply.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job title: Fundraising and Legacy Administrator
Reports to: Individual Giving Manager
Salary: £15,900 per annum (£26,500 FTE)
Contract: 3 days (21 hours) per week, fixed term until end of December 2024
Location: Westminster, London
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit a Fundraising and Legacy Administrator to provide administrative support within the Individual Giving and Gifts in Wills team and ensure all daily tasks and objectives are met in collaboration with the Fundraising Administrator.
This is an exciting role in our Fundraising team that will be responsible for the day-to-day management and coordination of the legacy administration, and for providing monthly legacy income forecasting reports. You will also support the Individual Giving & Gifts in Wills Manager in the implementation of the legacy marketing strategy, lead in the management of the charity database and lead in the processing of recording and thanking supporters for their donations. In addition to this, you will work closely with the finance team to ensure that all fundraising income is coded correctly and that regular Gift Aid payment runs are executed.
Please refer to the job description for further information.
In your cv and cover letter, please answer the below questions and outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
1. Please tell us about your previous experience working in the charity sector (max. 100 words).
2. Please tell about your experience using a CRM database (max. 100 words).
3. Please tell us about your proven track record and passion for delivering outstanding customer service (max. 200 words).
We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families.
We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.
Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week.
As the Supporter Engagement Officer, you’ll create opportunities for our amazing supporters to connect with and drive our work through various means of individual giving. You'll create engaging communucations, ensuring that our donors feel valued and understand the impact they're having on babies and their families, and you'll develop key appeals and individual giving activity to drive growth in these income streams.
You will:
- Manage the development of individual giving income streams, including legacy giving, regular giving, one-off gifts, in memory giving and new products
- Co-ordinate key engagement activity, such as the annual supporter Thankathon and Impact Report
- Oversee administration and stewardship of individual giving income
- Manage the promotion, sale and distribution of Lullaby Trust merchandise
This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.
It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone.
If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack
For every baby. For every family. Forever. Together, we can keep babies safe.
Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.
The client requests no contact from agencies or media sales.
Executive PA Support Officer
Location: Remote
Contract: Fixed Term Contract, Fixed term to 31 March 2025 (possibility of extension dependent on funding)
Hours: Full time 35hours per week
Salary range per annum: £34,772
Closing date: 5pm 10/10/2024
Potential interview date: 16/10/2024-17/10/2024
The opportunity
We're looking for an experienced Executive PA Support Officer to join our lovely team for a 6-month fixed-term role, with the possibility of extension. You'll work closely with the Executive Team and Senior Leadership Team, providing key organisational support and ensuring everything runs smoothly for senior management and the Board.
This is a fast-paced role that requires someone who thrives under pressure, can effectively manage schedules and coordinate meetings, and can adapt quickly to change as our business grows.
About us
Standing Together was founded 20 years ago with the ambition to eradicate domestic abuse by transforming the way organisations and individuals think about, prevent, and respond to it.
We are a national charity bringing communities together to end domestic abuse. Standing Together pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model for keeping survivors safe and holding abusers to account.
Our organisation is experiencing an exciting period of transformation. Five years ago, we were a close-knit team of around 30 staff, mostly office-based in Hammersmith, London. Today, we’ve expanded to a dynamic team of 70, with the majority working remotely across the UK. As we look to the future, our ambition is not only to maintain the strong foundation we’ve built but to grow and evolve further. This is a pivotal moment where you can have a significant impact—shaping our culture, enhancing our professional standards, and refining our services and processes. Together, we’ll drive this next phase of growth and success.
Benefits:
- 25 annual leave days Holiday plus all English bank holidays
- 1 day's leave for religious / cultural observation
- Salary Sacrifice Pension scheme
- Private Healthcare Scheme (post probation)
- Flexible working opportunities
- Training and development opportunities
Applicants must have existing Right to Work in the UK and undergo a Basic or Standard Disclosure & Barring Service (DBS) check (paid for by Standing Together), in-line with role requirements and Charity Commission guidance.
Here at STADA, we do not discriminate in employment based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status or genetic information. STADA is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
The aim is for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. We welcome and encourage applications from candidates of all backgrounds and experiences.
How to apply
If you’re interested in applying for this role, please apply here, on the Hireful website. You will be asked to submit your CV and complete a statement (max 800 words) demonstrating how you meet the person specification found in the Job Description.
Please also look at the job description and personal specification, which you can download from this page (on the right hand corner).
REF-217 067
Admin Officer - Resilient Water Accelerator
Contract: Permanent, Full Time, 35 hours per week
Salary: £33,233 - £34,894 with excellent benefits
Location: London, UK
Hybrid working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
About WaterAid:
Want to use your skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Admin Officer - Resilient Water Accelerator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Resilient Water Accelerator (RWA), hosted by WaterAid, is a global initiative that aims to:
- Address the climate impacts on water to strengthen resilience in vulnerable communities;
- Secure greater investment from public and private sources in water infrastructure and services;
- Ensure this work can be replicated and scaled to increase long term water security.
To achieve this we will work with policy makers, experts, investors and communities to identify critical climate risks to water and shape a business case for priority projects.
We will work to ensure these projects act as positive examples of a new approach to programme development in the water and climate sectors.
This role will play an essential part in delivering our international programme of work.
As the Admin Officer, you will be a critical part of the Global Secretariat- helping to link the different parts of the RWA together and co-ordinate with our partners around the world.
About the Role:
You will work with the Senior Management Team to ensure the team can deliver our work to the high standards we set for ourselves. As the RWA delivers its ambitious programme of work the post holder will ensure we are delivering high quality events, prompt and regular engagement with key stakeholders, and rapid and consistent processing of contracts, payments and reporting for donors and suppliers. This will require the ability to build an understand of the processes and objectives of WaterAid and the Resilient Water Accelerator so that we respond appropriately to work and opportunities as they arise, and are conducted in line with agreed policies and procedures.
You will be accountable for:
- Providing support and solutions as the RWA puts in place new structures and systems ahead of independence, working with SMT to explore the practical and regulatory steps towards building our own independent systems.
- Take the lead in engaging with WaterAid's finance processing systems
- Process payments
- Develop contracts and due diligence
- Prepare invoices and work with the team to develop budget forecasts
- Support events and publications
- Help the team engage designers and publicity services for event and publications
- Support planning and project management for events and publications
- Liaise with WaterAid's communications team to ensure visibility of RWA activities
- Support Hiring and Training
- Support the recruitment and onboarding process for new staff, organising recruitment campaigns, working with WaterAid's People Team, and liaising with candidates.
- Supporting staff activities, including logistics for travel and accommodation for training, aways days and in-person meetings
About You:
- Ability to act on your own initiative to ensure momentum of our work is maintained
- Good attention to detail
- Ability to produce high quality written work in English with a strong eye for detail
- Experience of organising events
- Experience in administration - contracts, payments and project management procedures
- Passionate about climate adaptation and water security, and driven to make a difference in the lives of vulnerable communities
- Strong team player and willingness to be flexible to respond to changing priorities.
Closing date: Applications will close at 23:59 on 29 September 2024. Availability for interview is required week commencing 7 October for online interview
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening:
In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Working closely with the CEO, the Audit, Finance and Risk (AFR) Committee and the Board, the Finance & Corporate Services Manager is responsible for the financial management of the charity on a strategic and operational level, and supports our corporate, HR and ICT functions. As a member of the Senior Management Team, this position provides leadership and support to the wider team, and line management of the Finance & Corporate Services Officer. Other duties include monthly payroll, monthly management accounts and reports, annual budget and audit, and supporting our team with HR, ICT and office requirements.
You will be an experienced senior manager with at least 4-5 years of experience in finance within the charity sector and providing back-office support. An accountancy qualification is essential, as is knowledge of SORP.
You will be highly organised, able to work as part of our small team as well as on your own initiative, have a methodical and collaborative approach, and a flexible, ‘can-do’ attitude. You will be passionate about our campaigning work to improve the lives of older Londoners, and committed to upholding our mission, vision and values.
We are an equal opportunities employer and while we are open to applications from all backgrounds, we particularly welcome applications from older Londoners.
Age UK London (AUKL) is a leading campaigning charity in London, seeking to improve the lives of older Londoners. Our award-winning campaigns cover a wide range of subjects, including transport, digital exclusion, cost of living and poverty, and social isolation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an enthusiastic and motivated candidate to join our team at The Bridge! We are a women's health and wellbeing charity that runs projects and services which address health and gender inequalities.
Want to work within a charity?
Be a welcoming and supportive presence for all who walk in our door?
Provide vital support for the running of women's health and wellbeing services for our community?
You’re our ideal candidate if you’re friendly and approachable; a real team player with excellent interpersonal skills and a passion for delivering top-notch customer service. Comfortable working in an often busy space, you’ll remain calm and organised under pressure, handling enquiries and offering information and assistance in a friendly, approachable manner.
This is the perfect opportunity for anyone looking for experience working in a mission-driven organisation dedicated to improving women’s health and mental wellbeing.
Sounds like you? Then we want to hear from you!
We have two vacancies avaliable with the below shift patterns:
vacancy 1 vacancy 2
Mondays: 16:00 - 20:30 Thursdays: 16:00 - 20:30
Tuesdays: 16:00 - 20:30 Fridays: 15:30 - 20:15
Wednesdays:16:00 - 20:30 (9.5 hours per week total)
Fridays: 07:45 - 13:00
(19.5 hours per week)
the main purpose of the role:
- to offer high quality customer service to all visitors and enquirers;
- to be responsible for the day to day operation of the reception area, providing information efficiently and effectively;
- to undertake administration for gym membership and meeting room bookings;
- to undertake additional general administration for The Bridge and provide administrative support to the management team when required.
Please note this post involves some evening work.
For more information please see the attached Job Description.
The client requests no contact from agencies or media sales.
Are you looking for a rewarding home-based role within a supportive team, working for a small and friendly charity? If you’ve got at least two year’s administration experience and good office IT skills then we’d love to hear from you as we recruit for the following new roles:
- Member Support Assistant
- Events and Office Assistant
Both roles are:
- £11.89 per hour plus benefits
- 7 hours per week, worked over 2 days
- One of the days to be a Thursday (for overlap with other staff)
- Hours to be worked between 09:00 and 17:00
To apply you will need to complete our short application form (CVs will not be accepted) available through our website. The deadline for submitting your application is 9am on Monday the 14th of October 2024. Further information is available in the attachments to this advert and on our website under 'About Us' and then 'Our Team'. Successful candidates will be invited to take part in a written test w/c the 21st of October. Interviews will then take place w/c the 28th of October 2024. Please note we are looking for two separate people for these roles, You can apply for both roles but will be offered only one.
About the charity: Cavernomas look like raspberries and are found in the brain and spinal cord. They're formed of abnormal blood vessels with thin leaky walls, which can bleed at any age without warning. 1 in 625 people are thought to have a cavernoma, and whilst most people won't experience symptoms 1 in 2,700 do. Symptoms can include haemorrhages, seizures and other neurological problems. Treatment involves 'wait and see', neurosurgery or stereotactic radiosurgery; with no medications currently available.
Cavernoma Alliance UK (CAUK) is a member-led organisation, run by and for those impacted by cavernoma with more information available on our website. We work from a model of empowerment, recognising the value of our members’ lived experience to provide mutual support, improve standards of care and drive research into finding a cure.
Since the charity was founded in 2005 it has grown from a volunteer-led organisation based in Dorchester to a UK wide registered charity that now has 2 part-time permanent staff, looking to increase to 4 Part-time staff (all home-based), 50+ volunteers, and 4,000+ members. Our support services include a helpline, buddying, counselling, online support groups, meet-ups, webinars, lectures, newsletter, leaflets, website and social media.
About the roles: The Member Support Assistant is responsible for assisting our Volunteer Manager with administration relating to the support of the charity’s 4,000 members and volunteers. This includes offering a professional service to members of CAUK, typically via phone, email, online, chat, or on occasion in person. The role involves supporting the membership and volunteering processes, ensuring all admin is accurate and up to date. Over time the post-holder will be expected to build a good working knowledge of members and volunteers. They will also be expected to develop strong communication skills, including active listening, alongside the ability to multitask, manage time and prioritise.
The Events and Office Assistant is responsible for assisting the Charity Manager with the administration of events alongside some general office activities for the charity. This includes assisting with the organisation of the virtual Annual Conference, virtual Monthly Information Webinars, in-person Annual Snowdon Climb for Cavernoma, online Cavernoma Awareness Month activities, in-person Autumn Lecture, virtual Secret Santa, attendance by volunteers at external conferences, and any other events organised by CAUK. As and when time permits in between events the post-holder will also assist with some general office activities, including posting t-shirts/fundraising packs to fundraisers and arranging Zoom meetings.
The client requests no contact from agencies or media sales.
Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. We work with NHS, academia and community organisations.
An exciting support role has become available in Maudsley Charity’s Grant Programmes team.
Are you looking for a new challenge, a place you’ll be valued, and a team you can make an impact on to achieve common goals? Can you communicate effectively and work with a senior team and senior external stakeholders?
We’re looking for a Team Support Officer and PA to provide PA support to our Director of Programmes and provide administrative support to the Programmes team’s delivery of work. The ideal candidate will share our values, have excellent attention to detail, a strong sense of initiative and an approachable manner.
Maudsley Charity – Team Support Officer and PA
Location: Denmark Hill, London (and home working)
Salary: £33,000 per annum, plus excellent benefits
Contract: Permanent
Our small, ambitious team works in a collaborative and supportive way. A big focus of the role is prioritisation and planning, so you’ll support the Director of Programmes, Head of Impact & Effectiveness and wider team to prioritise, forward plan, manage diaries and prepare for meetings. This is a great role for someone wanting to develop their administrative experience and exposure to board and executive level working. You will have responsibility for supporting a Trustee level grant making committee. You’ll get exposure to the strategic overview of the Charity and insight into managing teams, grant-making and charity operations. You’ll quickly see the impact you can make within the team to improve our effectiveness and ways of working; and what we’re working to achieve as a charity.
Maudsley Charity works primarily with South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology and Neuroscience, King’s College London, as well as a range of voluntary and community organisations to fund ideas, big and small, that drive service improvement and support people who experience mental illness.
The Charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham and Southwark), but the work we fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. The Charity is committed to ongoing development and learning about how to make an impact. Find out more about our change model that underpins our way of working.
We are based in our vibrant offices in the Ortus Centre, Denmark Hill; a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few):
- Hybrid working, 2-3 days spent with the team at Ortus/onsite each week and 2-3 days at home/offsite.
- 25 days annual leave, with a further one day after 3 years’ service and a further one day after 5 years’ service. Plus, additional non-working office closure days over the Christmas period.
- Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution.
Maudsley Charity is an equal opportunities employer and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
Speak to Harris Hill about joining our ‘Ask Us Anything’ webinar to really “ask us anything” about the role and understand our values.
How to apply
Maudsley Charity removes bias from the recruitment process to ensure fairness. This is done by initially asking interested applicants to answer four competency-based questions – these will be anonymously scored by the panel. You’ll still need a CV to have productive conversations with the Harris Hill Consultant, but CVs will only be reviewed by the Charity if you are invited to interview.
Ask Us Anything webinar: Friday 27th September 12-1pm
Closing date for applications: Friday 4th October 5pm
Recruitment exercise (carried out online): Thursday 17th or Friday 18th October (c.40 minutes)
Interview (face-to-face in Ortus): Friday 25th October (c.45 minutes)
If you would like to receive further information and discuss this role, please contact Emma Stone at Harris Hill via the apply button.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.