Administrator Jobs
Field Sales Representative
Location: Wolverhampton and Remotely
Salary: Competitive
Hours: 20 hours per week (4 hours Per Day)
Wolves is the biggest Football Lottery in the country, they embody a pack mentality driven by their hunger for success. Their Lottery program stands as the largest football lottery in the country, and they have an incredible opportunity for you to join their team and help them continue this achievement. Together, you can build on their success.
Are you motivated? Do you have a drive to succeed? Do you have good geographical knowledge of the local area? Are you confident in selling ideas & influencing others? If so, this could be the role for you.
The Role
They are now looking to expand its number of door 2 door canvassers within the local area. This role plays a vital role in helping to increase their weekly Wolves Lottery membership and positively promote their supported charities partners.
They are seeking an experienced field sales representative who is motivated, can manage their own time, has strong administration skills & can exceed their weekly sales targets.
As a representative, you will need to hold a full clean driving license. The role is part time, and you will be working 20 hours per week (4 hours per day) in local areas canvassing the Wolves brand and positively promoting their supported charities partners.
Here you will interact with members of the public, building an immediate face to face rapport & relationship to inspire others to contribute their support.
Whether you have previously worked in sales or customer focused environments, this could be the perfect role for you.
Key responsibilities
• Script Mastery- Memorising and perfecting established set scripts to ensure effective communication with customers
• Direct Sales- Conduct door to door Selling within local designated local target areas to maximise outreach and engagement.
• Product Knowledge- Maintain a thorough understanding & knowledge of the products offered to effectively address customer questions and demonstrate value.
• Public Engagement- Actively Engage with the public & community by attending events &
• Target Achievement- Consistently meet or exceed targets set by the Ancillary Sales Manager
• Professional Presentation- Uphold & Maintain a professional appearance to foster trust and credibility with potential customers.
General responsibilities
• Compliance with Club policies
• Compliance with the Club’s health and safety procedures
• Compliance with the Club’s safeguarding policies
• To promote the Club’s values
• To work consistently to embed equality & diversity into the Club
• To undertake such other duties as may be reasonably expected
• To maintain professional conduct at all times
Skills and Qualifications
Essential:
• A knowledge of society lotteries and how they operate
• A good geographical knowledge of the local area
• Full clean driving licence
• Strong administration skills
• An excellent communicator with expertise interacting with the public, building an immediate face to-face rapport and the ability to be motivated using your own initiative
• The confidence to sell ideas, items and be able to influence opinions
• Build relationships and communicate effectively to inspire others to contribute to support Wolves Lottery
• An excellent work ethic and a drive to succeed
• Knowledge and experience in a customer-facing role
• Post-holder will be subject to a DBS check at the appropriate level and cleared by the Wolves Safeguarding Manager
Desirable:
• Previously worked within sales or as a Canvasser (not necessarily gambling or society lottery)
Benefits
• An attractive wage & bonus scheme along
• Company car & ipad to support you into the role
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.
Engagement Manager
Fixed Term Contract (fixed term until 31/03/25 with possibility of extension)
Job Ref: V523
Hours/Days per week: 21 hours per week – (Flexible days/hours)
Salary: £25,000 (pro rata) plus attractive employee benefits package
Start date: ASAP
Location: homebased or office based
Closing date: 28th October 2024
Interview date and Location: On Teams
About Us
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
About Welcome Friends
Welcome Friends helps to alleviate loneliness and isolation in the over 50’s in Merthyr Tydfil and Rhondda Cynon Taf by recruiting and training volunteers who are subsequently matched to beneficiaries who will visit them every week. Volunteers are encouraged, where it is feasible, to accompany or encourage the older person to interact more with their community, through attending local groups/community events.
Key Duties:
1. Recruit, interview, induct, train and support volunteers.
2. Work closely with partners/referral agencies and funders to ensure a steady flow of participants into the projects.
3. Manage the matching/placement process of volunteers and participants, setting up and supporting new activities where appropriate.
4. Be responsible for project compliance, carrying out risk assessments for volunteer activity and regularly reviewing, including safeguarding arrangements.
5. Ensure monitoring evidence and impact data is collected to measure progress against agreed outcomes.
6. Provide administrative support for the project where required, processing volunteer expenses and maintaining databases.
7. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
8. Maintain effective relationships with stakeholders and project partners on a day-to-day basis.
9. Prepare reports to Delivery Leader and Project Manager based on agreed outputs and targets.
10. Manage your own time and diary effectively, and in line with the needs of the project.
11. Liaise regularly with the Project Manager and project delivery colleagues.
12. Play an active role in identifying and developing new business.
13. Contribute to joint working and teamwork across Volunteering Matters.
Experience/Skills and attributes:
1. Experience of working with older people.
2. Experience of managing and working with volunteers, and the ability to motivate and engage them.
3. Experience of working in partnership with other agencies.
4. Excellent written and verbal communication skills.
5. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
6. Ability to assess risk and carrying out risk assessments.
7. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
8. Understanding of and commitment to equality, diversity, and inclusion.
9. Understanding of and commitment to Data Protection and confidentiality.
Desirables:
Ability to speak Welsh or a willingness to learn.
Other:
Location: This role is homebased and will involve extensive travel across Rhondda Cynon Taf and Merthyr Tydfil. The postholder will require good internet access to enable remote working, and a suitable home office space. IT equipment and infrastructure will be supplied.
This role requires enhanced DBS clearance.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
The client requests no contact from agencies or media sales.
Department: Witness Service - National
Location: Witness Service North - West Yorkshire
Location: Leeds Magistrates Court
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
The Role
As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s.
You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.
You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.
Who we are looking for
Do you have experience of working as or alongside volunteers?
Are you looking to develop your management skills or for a new challenge?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.
We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:
- Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
- Experience of working with a team of volunteers or as a volunteer.
- Experience of working directly with a diverse range of clients or service users.
This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
Care Coordinator
We have a fantastic opportunity for a highly motivated, driven, and talented Care Coordinator to join a growing employee-owned organisation and to make a real impact on the quality of care and support that is delivered to customers and local communities.
Position: Care Coordinator
Location: Leeds Office (Beeston)
Job type: Permanent, Full-time 9-5pm
Salary: £27,000 per annum + generous on-call payments
About the role:
You will plan and organise care, establishing effective rotas for well-trained care teams, minimising travel, and maximising care continuity, enabling care colleagues to spend as much time as possible with the people they support. You will be a skilled communicator, sharing important information, ensuring people receive the care they need.
Your key responsibilities will include:
Coordination of Care
- Create consistent runs and rotas, matching customers, and colleagues to maintain high levels of care continuity.
- Ensure care calls are covered in advance, to minimise the impact of unplanned colleague absences.
- Work with the Trainer to schedule training and shadowing for care colleagues, providing cover for their care calls or negotiating additional time for training compliance.
Maintaining accurate records and information for:
- Care calls, ensuring they are scheduled to meet the needs, wishes and preferences of the people we support.
- Colleague records, their availability, absences, location and travel, and other important information to ensure you know who is available to work each day.
- Contact logs and other records of communication on the care system.
Care Quality and Customer Satisfaction
- Communicate with the people we support, their families and care colleagues regarding new care services and changes to care services.
- Establish and maintain professional relationships with the people we support, their families, colleagues, and external partners/services.
- Communicate in a timely manner, responding to concerns and issues - intervening early, resolving issues before they escalate, keeping colleagues informed and requesting support when needed.
About you:
We are looking for an exceptional and credible candidate with demonstrable knowledge, experience, and skills related to:
- Coordinating and scheduling care calls, runs and rotas. Creating efficient runs, minimising travel to enable care colleagues to spend more time with the people we support.
- Prioritising your workload, working under time pressures, keeping calm and focusing on the task at hand, being proactive pro-active to prevent concerns and complaints.
- Compassionate communication with the people we support and their families, care colleagues, GPs, District Nurses, Social Workers, and others.
- Collaboration with colleagues, using information and data to help inform your understanding, discussions with others, and decision-making - being responsive to complaints from the people we support and their families).
The organisation are committed to the personal and professional career development of all colleagues. They have career development pathways and actively encourage progression within the organisation. They offer supported learning and access to accredited qualifications through apprenticeship programmes. If successful, you will be supported to have tools and resources needed to do fulfil your role and ‘Be the Best you can be’.
Other roles you may have experience of could include: Support Coordinator, Care Support Coordinator, Carer, Support Worker, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, etc. #INDSCP
PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside.
We have an opportunity available to work within the Humberside ABC service and are looking for a dedicated, empathetic and passionate individual to join and enhance our team.
The role of Triage and Early Intervention Officer - Children and Young People (TEIO-CYP) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected by Crime (ABC) service in Humberside. As the TEIO-CYP worker, you will work primarily with children and young people and/or their parent or guardian, however the role will also support adult service users.
The role will include calls to and from individuals, as well as the administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles).
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role will be to primarily focus on children and young people or their parents/guardians contacting, or being referred to, the service. This will include making outgoing calls, carrying out needs assessments and, on occasion, providing early intervention support.
The role is both office and home based, and as a TEIO-CYP, you will;
- answer incoming calls, speak to those affected by crime and offer early intervention support
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the team to ensure an effective, trauma informed service is given to those affected by crime
- You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
- You will have some experience and an interest in working directly and indirectly with young people who have been affected by trauma.
- You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
· Annual salary of £27,947 (FTE) £13,974 (PTE)
· Permanent role
· 2 positions available, part-time (18.5 hours) & full-time (37 hours), Monday - Friday
· Based in Rochdale
Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.
Please note that this role is restricted to female applicants only in accordance with the provisions of the occupational requirement set out in the Equality Act 2010 (pursuant to Schedule 9, Part 1).
Proposed Interview Date: 15th November & 27th November 2024
The role
This is not your standard support work role. Here at Petrus, we’re passionate about people and committed to ending homelessness.
We are looking for 2 Women’s Project Support Workers who can provide support to service users at our Women’s only supported housing projects.
You will work proactively with female service users who have been homeless and have complex needs, to sustain their tenancies and move on into independence. You will also work empathetically to empower services users, actively engaging them with the community, helping them to support each other, develop resilience, live independently, and to be an asset to the community.
Please note that this role is restricted to female applicants only in accordance with the provisions of the occupational requirement set out in the Equality Act 2010 (pursuant to Schedule 9, Part 1).
The right fit
- You will have demonstrable support worker experience, preferably working with women who have been homeless and / or have complex needs including, mental health, substance misuse and domestic abuse etc.
- You will be able to assess service user’s needs, and plan and deliver effective, stimulating, and dynamic support.
- You will also have solid demonstrable organisational skills, with experience in timekeeping, planning your workload, and managing workloads effectivity.
Who we are
Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham.
We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live.
Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.
Next steps
If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.
Our Talent Acquisition team will review your application and will be in touch shortly.
What we offer
Petrus really is a great place to work – and you don’t have to just take our word for it! We’re an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.
We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.
We also offer a fantastic reward and benefits package which includes:
· A range of flexible working options.
· 25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.
· 6 additional days for volunteering.
· 5% Employers Contribution to the Pension Scheme.
· £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
· Enhanced maternity, paternity and adoption pay schemes.
· Employee Assistance Programme and health and wellbeing initiatives
· A wide variety of exciting learning and development opportunities.
· Interest free loans to assist with the purchase of computer equipment and travel season tickets.
· Monthly staff lottery scheme.
"We regenerate places and create opportunities for people"
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.
The client requests no contact from agencies or media sales.
Location: Somerset
£37,555 + on call bonus (Expected earning with bonus £42,000 - £45,000)
37 hours per week with on-call responsibilities
Supporting people across Somerset and its boarders, as a Domiciliary and Supported Living Care Provider – our client offers bespoke support to adults with learning difficulties.
Working as part of a Senior Management Team, operating in a shared registration, we promote a collaborative team working environment.
Managing a portfolio with a weekly service delivery of around 500 hours, we are looking for an experienced Registered Manager who is as passionate as we are about supporting neurodivergent people, people with a learning disability and/or mental health illness to live meaningful and purposeful lives.
You will be creative, compassionate, calm, responsible, a good team player, a good people manager, empathic, non-judgemental, self-motivated, understand professional accountability, a first class communicator, and will be someone who can contribute toward our positive, listening, learning and responsive culture.
Person Specification:
- Minimum of 2 years management experience in Adult Health and Social Care, ideally as a Registered Person (but not essential)
- Level 5 qualifications in Management within Adult Health and Social Care/or willingness to work towards this within the first 12months of joining You First. (Note: Post holder must have an existing Level 3 or 4 qualification)
- Hold a valid Full UK driving license.
- Willingness to travel across the County.
- Desire to be/apply for Registered Manager Status with the Care Quality Commission.
- Ability to work outside of office hours when required.
- Ability to seek and be accountable for own workloads.
- Experience with rota management.
- Experience of working with people who are neurodiverse.
- Experience in mentoring and coaching team members.
- Ability to form positive working relationship with all stakeholders.
- A person that holds themselves with integrity and transparency.
Benefits include;
- The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
- An attractive salary of £37,555 + on call bonus (expected earnings to be £42,000 - £45,000)
- A generous annual leave package of 7 weeks per year, inclusive of bank holidays
- An occupational pension
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Description
Main Purpose of the Job
To support the successful delivery of Think Active’s #WeThinkActive strategy by leading and managing the organisation’s PR, marketing, and communications efforts. The Marketing and Communications Lead will co-lead the development and execution of comprehensive strategies that align with Think Active's mission and strategic objectives. This role is pivotal in raising the organisation’s profile, creating high-quality, engaging content across platforms, and ensuring brand consistency. Collaborating across the organisation, the postholder will transform initiatives into compelling stories that promote the role of physical activity and sport in improving lives across Coventry, Solihull, and Warwickshire. Data-driven insights will be used to enhance digital engagement, drive stakeholder involvement, and increase Think Active’s visibility and impact.
About the Role
Base Location: The main headquarters of the Charity is in Leamington Spa although
some of the work involves being located across Coventry, Solihull & Warwickshire. We
have a blended approach of home-based working, office-based working and travelling to and attending meetings as required. The post holder is expected to work from HQ on at least 2 days per week, to support colleagues by attending meetings and events and by adopting a flexible approach to their work.
Salary: £17,546 (plus, travel expenses and pension contribution and other benefits)
Working Pattern: 22.5 hours per week | 0.6 FTE |
Contract type: Fixed term until 31 March 2027, with a view to an extension beyond this date. (subject to successfully passing probation)
The main responsibilities of this role include:
Responsibilities:
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Co-Lead the development and execution of marketing and communication plans to raise Think Active's profile and promote our strategy.
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Create, design, and manage digital content for Think Active's website and social media channels, ensuring consistency in tone, messaging, and alignment with strategic objectives.
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Generate compelling content (text, photos, videos) that tells the story of Think Active’s impact, partners, and projects, across various platforms including Instagram, Twitter, Facebook, LinkedIn, and YouTube.
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Manage and maintain Think Active’s brand guidelines, ensuring brand consistency across all communications and marketing materials.
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Collaborate with internal teams to support their work by transforming projects and ideas into stories, content, and opportunities that increase engagement and brand awareness.
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Monitor, report, and analyse digital engagement metrics to ensure marketing activities meet objectives, providing recommendations for improvements.
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Support stakeholder engagement by collecting content (videos, images, interviews) from events and meetings with partners.
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Ensure all communication and marketing activities are inclusive, accessible, and promote equality, diversity, and inclusion.
Results Expected:
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Increased Brand Awareness and Engagement: Successfully raise Think Active’s profile through the development and execution of targeted marketing and communication strategies, leading to higher engagement and visibility across key digital platforms.
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Compelling Digital Content Creation: Consistently produce high-quality, engaging content (text, photos, videos) that highlights Think Active's impact and projects, resulting in measurable growth across Think Active’s social media channels and website.
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Brand Consistency: Ensure adherence to Think Active’s brand guidelines, delivering a unified and professional brand image across all communications and marketing materials.
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Improved Digital Performance: Regularly monitor, analyse, and report on digital engagement metrics, implementing data-driven recommendations that enhance the effectiveness of Think Active’s digital marketing activities.
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Inclusive and Accessible Communications: Ensure all marketing and communication outputs reflect Think Active’s commitment to inclusivity, accessibility, and the promotion of equality, diversity, and inclusion.
We want to hear how you can contribute to Think Active. If this sounds like the role for you, please respond to the instructions on our Think Active website.
The client requests no contact from agencies or media sales.
We have an exciting fixed-term contract opportunity for a part-time adult caseworker to join the team at Victim Support Gloucestershire, working 22.5 hours a week. This role is for part-time maternity cover, with the end of the contract being 25th July 2025, please note this could end sooner.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discount
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our Gloucester office and will require travel within the Gloucestershire area. Hence, holding a valid driving licence is essential.
As a caseworker, you will:
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Excellent IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Join Our Team as a Centre Manager!
For more information or to apply, please click 'apply now' to be directed to our careers site.
We're seeking an enthusiastic and dedicated Centre Manager to join our team in Newcastle, with regular travel to Leeds. In this permanent role, you'll lead a small team of Centre Coordinators, managing both internal and external relationships to ensure smooth operations across locations.
If you're an organised professional with experience in handling multiple projects, managing facilities, and overseeing budgets, this could be the perfect role for you. A passion for accurate data management and supporting young people through our work is essential.
Above all, you'll align with our values and thrive in our positive, collaborative culture. Apply today!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Centre Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3261
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Department: Witness Service - National
Location: Witness Service South - Essex
Location: The role is homebased with occasional travel across Greater London or Essex.To ensure the requirements of the role can be achieved with a reasonable distance to travel,you will live in or around the areas that you will be covering.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
The Role
As Team Leader (Outreach Services) you will be in a crucial role, responsible for the delivery of a pre-trial Outreach Support Service to Vulnerable and Intimidated Witnesses in a defined geographical area.
You will manage, motivate and develop a team of volunteers who support vulnerable witnesses in their journey through the criminal justice system.
You will also develop and maintain key local stakeholder relationships with a view to enhancing partnership working, and service delivery standards and effectiveness.
Who we are looking for
Are you an experienced manager of staff or volunteers looking for a new opportunity?
Are you a great manager of people, who is passionate about supporting vulnerable individuals?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes. Someone with excellent management and communication skills, who can adapt to and manage change. Experience of working to agreed targets is essential for this role along with working to tight deadlines.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
If you would like to apply for the role please demonstrate the following criteria in your cv and cover letter:
- Proven experience of effectively managing and developing performance of a team of volunteers and/or staff, including recruitment, and supporting staff and/or volunteers in dealing with difficult situations.
- Proven experience of monitoring and maintaining service delivery of a team against agreed targets, identifying opportunities for improvement and implementing change to achieve this improvement, through effective strategic planning
- Evidence of having built and developed effective and beneficial working relationships with external and internal stakeholders.
This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
- Location: Bootle, Sefton, Merseyside
- Salary: £26,335
- Hours: 35 hours (part-time can be negotiated)
- Contract type: 12 months initially, then dependant on continuation funding
- Annual Leave: 28 days plus Bank Holidays (part time pro-rata)
- Office hours: 9am – 5pm Mon-Fri
- Pension: 7% (If you pay at least 1% salary contribution into the stakeholder scheme we will top this up to the required 8%)
This role offers the unique opportunity to make a tangible difference in the lives of individuals facing challenges, providing them with the guidance, support, and tools they need to navigate complex issues.
We are looking for an experienced adviser to join our existing team of passionate and dedicated advisers, caseworkers and financial capability workers to help people in Sefton with the problems they face.
The adviser will work in Bootle, providing general advice Sefton residents with mental health issues working in partnership with the Community Mental Health Teams and Mental Health Navigators in Sefton CVS.
Welfare benefits and universal credit are the dominant areas of advice needed, and the adviser will work closely with welfare rights, housing and money advice teams in Citizens Advice Sefton.
Empowering clients to understand and manage their situation is key, as is working with partner agencies and organisations to broaden access to our services and ensure holistic support. Your involvement will also extend to advocating for change based on client experiences and actively participating in the evolution of our services to meet emerging needs. Through your efforts, you will not only assist individuals in immediate need but also contribute to broader systemic improvements, enhancing our advice services for the future.
What we offer to our staff
- A contribution of 7% of your salary into a Stakeholder Pension
- Consideration for Hybrid working options
- Professional and advice sector recognised training
- Cycle to work scheme.
- Free VDU eye care test
- Employee Assistance Programme
Please note: Closing date for applications: Sunday 24th November 2024 at 11.59pm
In-person or online interviews to be held on: Thursday 28th November 2024.
Empowering individuals in Sefton with free, confidential advice and support to resolve problems and improve their lives and communities