Administrator jobs in roehampton, greater london

Within commuting distance of our campus in Peckham, London

We are recruiting for an experienced Administrator to join our regional ITE team. You will support our regional ITE Programme Manager, who is responsible for the proactive and effective planning, execution and administration of ITE.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.  

About the role  

The ITE Administrator reports to the programme manager alongside the regional Head of ITE and Deputy Heads of ITE. You will work closely with your counterparts across the NIoT to ensure that our ITE provision is well supported.

This is an exciting opportunity to initially support the planning and delivery of the ITE programme within the East, South and London (E,S&L) whilst we are in start-up mode and work in close collaboration with regional colleagues to ensure the provision is of high quality.

To be successful, you must be within commuting distance of our London campus in Peckham with occasional travel across the region and will work on campus four days per week with one day per week working from home by agreement with your Line Manager. 

ITE team office hours are between 8.00am and 6.00pm with variation, so all hours are covered between the team – your working hours will be discussed at interview.

Key benefits

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, with significant scope for hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
• Entry to the highly valued Local Government Pension Scheme.
• Excellent opportunities to develop your skills and experience and to progress your career.
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

Diversity and inclusion

The National Institute of Teaching is committed to creating a diverse environment and ensuring that all qualified applicants receive equal consideration for employment. We are committed to fair and inclusive recruitment practices and are open to job shares, secondments, part-time, and flexible working schedules.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

For more information and to apply, please visit our vacancies page.

Closing date: 23.59 on 10 August 2025.

As a condition of employment this post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and an Occupational Health Check.

We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?

Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Service Delivery Assistant you will be:

• Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
• Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
• Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
• Liaising with referring agencies to improve referral information and the referral process for victims
• Updating and maintaining computerised data bases, case management systems and records
• Working with sensitive, confidential and secure data
• Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings

You will need:

• Effective verbal/written communication and numerical skills.
• Experience of working in an administrative role and undertaking a variety of administrative duties.
• Experience of working in a client focused service area or setting.
• Experience of providing general office support to a team of professionals.
• Experience of working and adhering to policies, processes and procedures.
• Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
• Understanding and knowledge of equal opportunities and diversity.
• Good understanding and knowledge of office systems and business support functions.
• Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
• Ability to work on own initiative and with minimal supervision to achieve deadlines.
• Excellent record keeping skills with a focus on quality and accuracy.
• A team player with a flexible working approach.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity for a dynamic, solution focused finance professional to join our central team as Finance Administrator. Used to taking day to day transaction processing in your stride, you’ll use your experience to be part of ensuring that we have the business information needed for decision making across the charity.

Starlight is a small team with a lot to deliver so a can-do attitude is critical; we all roll our sleeves up and do what’s needed to make things happen for our children, families and healthcare professionals. You’ll have a real desire for effective working, enjoy finding ways to improve the efficiency of our financial systems and processes and be experienced in working across an organisation to be a true partner to our passionate, supportive and dedicated Starlight team.

Reporting to the Finance Manager, you’ll be part of our small but highly effective Finance team. Underpinning the delivery of services to our children, families and health professionals and the fundraising which makes that possible, the team is dedicated to great governance - both decision making and compliance – bringing business thinking to all that we do, strong financial management and much more. Evidence-based decision-making is at the heart of all we do which requires reliable and timely information; our finance team is responsible for ensuring we always have the strong and relevant financial information as we work to deliver our realistically ambitious three-year plan.

As our Finance Administrator, you’ll have the chance to have a real impact on the charity’s ability to raise funds and deliver services. This role will enable the finance team to evolve in response to the changing needs of the organisation and to help lead on the delivery of our strategic aims. As Finance Administrator you’ll take care of the transactional work, be committed to collaborating across the organisation, and be a key part of shaping the work of the finance team.

We are looking for a compassionate and organised Welfare Administrator to join our Health & Wellbeing team at the Royal Hospital Chelsea.

About the Role:

Reporting to the Head of In-Pensioner Welfare, you’ll be the welcoming face of our department—providing front-of-house support and being a key point of contact for our In-Pensioners, their families, and external stakeholders. You’ll assist with a wide range of administrative and practical tasks that help ensure our Army veteran residents receive the care and support they deserve.

Key Responsibilities:

Respond to daily queries from In-Pensioners, families, and colleagues.

Assist In-Pensioners with tasks such as form-filling, booking appointments, and troubleshooting devices.

Coordinate transport and peer companions for hospital visits.

Maintain accurate records and manage the issuing of mobile pendants.

Support the planning of onsite activities, training, and workshops.

Provide general admin support across the Welfare team.

About You:

You’ll be empathetic and solution-focused. Professionalism, flexibility, and strong communication skills are essential, along with a proactive and supportive approach to teamwork.

This is a full time role working an average of 41 hours per week

If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team. 

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Our selection process.

Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:

Ask for references from those you have listed on your application form

Check your right to live and work in the UK

Check any declarations you have made on your application form

Ask you to complete a medical form

Carry out an Enhanced DBS application.

Are you an experienced Fundraising Administrator with strong experience using Raiser’s Edge? 
 
Our client, a Children’s charity will be entering their busiest season of the year in the autumn/winter and they are seeking additional support from September – December. In this role you will be processing high volumes of donations and supporting the Head of Public Fundraising. 
 
Why this Fundraising Administrator role?
The role offers flexible remote working - 3 days per week and this is a great opportunity for someone who is confident using Raiser’s Edge. The hourly rate is £14.36 per hour and offers flexibility.
 
About the Fundraising Administrator role
You will Administer online donations, which involves acknowledging the donation and thanking the donor and uploading the information accurately on their fundraising database (Raiser’s Edge). You will be Supporting the Public Fundraising Team with the administration and acknowledgment of postal and telephone donations and responding to internal and external queries through a range of channels relating to fundraising ensuring top class supporter care. Additionally you will be involved in any other relevant administrative tasks as directed by the Head of Public Fundraising. A Standard DBS will be required.
 
How to apply
 Please submit your CV
 
What happens next?
Interviews will be held in August and if selected the start date is expected to be between 15–22 September

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re looking for a proactive and organised Clinic Administrator to join our charity to play a vital role in the smooth running of our busy clinic, managing bookings, supporting therapists and volunteers, and helping improve our systems.

Hoxton Health is a long-established charity, based in St Leonards Hospital N1, and offers low-cost and free complementary - acupuncture, osteopathy, massage, reflexology, cranial sacral therapy and foothealth treatments - to older people and those with complex needs. 

We need a Clinic Administrator to join our friendly team who is very organised and not afraid of a spreadsheet, as well as being empathetic and reliable.

Clinic Administrator Job Description
The full Clinic Administrator Job Description is attached for download, please use the attached Application Form to apply 

Here are the key activies 

• Booking System Management 
  You'll be in charge of implementing best practice arrangements for the booking system, setting up appointments efficiently to maximise the system's potential
   
• Developing the system
  You'll be working with the Centre Director to look at how we can improve our monitoring, and booking systems
   
• Volunteer Support
  You'll co-ordinate our team of volunteers who run our reception

• Therapist Support
  You'll support therapists with getting set up, and with their impact reports

We offer 

• A friendly and supportive work environment

• A role with real responsibility in managing the delivery of a much appreciated community service

• Being part of a small, welcoming team of staff, therapists, and volunteers

• 25 days paid leave per year, pro rata

Full Job Description attached, please apply using Application form, also attached

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will ensure the smooth running of all Board meetings and activities, through administrative support to the Board of Trustees and Corporate Services team. This will include attendance at all quarterly board meetings and some subcommittee meetings.
• As well as ensuring practical arrangements are in place for the meetings, you will work closely with the board of trustees and relevant managers, to ensure that actions are completed to ensure the board is running at maximum effectivity.
• You will also be responsible for ensuring legal compliance with our governance systems, and maintaining CSTM’s policy audit.
• You will have excellent organisational and administrative skills, as well as being comfortable working with trustees and supporting and liaising with employees of all levels. Previous governance experience is desirable, but we are looking for the right candidate so training will be provided. You will have experience in providing administrative support with excellent IT, interpersonal, minute taking and organisational skills.
• This role is 4 days per week (28 hours). There is a requirement to attend all quarterly board meetings in person. Board meetings and subcommittee meetings are usually held outside of usual working hours. Time off in Lieu (TOIL) will be given for any meetings attended scheduled outside of your usual working hours.

Full job description can be found on our website

Salary: £23,815 (£29,769 pro rata)
Closing Date: Tuesday 5th August 2025
Interview Date: Tuesday 12th August 2025

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

The Baobab Centre works as a non-residential therapeutic community with young asylum seekers and refugees and we are looking for an exceptional candidate with at least two years' experience of working in a busy office environment.

As a member of our non-residential therapeutic community you will participate in the development of meaningful relationships and social learning, constructing a holistic therapeutic environment where all relationships with all members of the community matter.

You will have experience managing a small team, including line management duties. You will be a key part of our multi-professional team and will be responsible for the administrative management of clinical files and supporting the clinical team. You will have excellent organisational and communication skills and be willing to participate in the life of the Baobab Community.

Job Title - Administrative Assistant (Advice and Information)

Contract - Permanent

Hours - 14 hours per week, work pattern can be discussed, to include Thurs/Fri (Fri morning specifically)

Salary - £10,082.80 (£25,207 FTE)

Location - Coram Campus, London (hybrid possible)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families, and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

We are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland, and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

We support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care.

About the role

The Administrative Assistant (Advice and Information) role provides important administrative support to our small, friendly Advice and Information Team. The role will focus on providing administrative support to the following two parts of the wider team:  

- The Outbound Permanence service. This provides specialist advice by email, supported by legal research, country-specific written guidance, and individual consultations where necessary, to local authority social workers and lawyers considering the placement of children in care proceedings with relatives and friends overseas on all legal orders. The service also delivers regular training and events.

- CoramBAAF members’ Advice Line. This covers all aspect of adoption, fostering, kinship and related areas in the UK. It is busy and popular with professionals, primarily social workers, who use the service. It offers telephone and email advice, prioritising speed, and quality of service.

Working hours can be discussed, but to include Thurs/Fri (Friday morning specifically)

To apply for this role, please click on the 'apply now' button below to complete the application. Please note we do not take cv’s so please reference how you will meet the JD & PS in the reasons for applying section.

Closing Date: 23.59pm 10th August 2025

Interview Date: 19th August 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Join The Not Forgotten – Office Administrator Role
The Not Forgotten transforms the lives of injured, ill and isolated veterans and serving personnel and their families by bringing people together, restoring confidence, and fostering camaraderie and support.

Our values of empathy, excellence, comradeship and teamwork run through everything we do. We provide a caring and genuinely personal service, our small team getting to know our beneficiaries personally, developing real relationships and listening to their needs and worries and sharing the ups and downs of their lives. We work with every individual to help them with their own route to recovery and know that many need to attend multiple events on that journey.

We collaborate closely with other military charities and organisations, aiming to be the trusted partner of choice in providing entertainment and recreation opportunities for veterans and injured serving personnel. We strive to be at the forefront of the military charity sector remaining current and relevant whilst retaining the character that makes us special.

We’re not just looking for admin experience—we’re looking for someone who cares. For 105 years, The Not Forgotten has been supporting veterans and service personnel suffering from injury and illness by providing social, respite and challenge opportunities and a unique series of prestige Royal events. Join The Not Forgotten as our Office Administrator. 

Key Details

Position: Office Administrator

Responsible to: Head of Business Operations and Finance

Location: An office in Victoria, London.

Hours: Flexible working – 35 hours per week. Flexible working with the expectation to attend routine business rhythm in the London office in person at least three days a week.

Salary: £25,000–£27,000 per annum

Annual leave and benefits:

• 20 days annual leave (not including bank holidays)
• Christmas period leave
• Company pension scheme with matched contributions of 5% after 6 months
• 24/7 Employee Assistance Programme
• Career professional development support

How to apply: Click the Charity Job Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

First-round interviews will take place in the week commencing 4 August 2025; final interviews are due to take place in the week commencing 21 August 2025.

Closing date: 30 July 2025.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.”

Key Responsibilities

· Keep our office running smoothly with top-notch organisation and attention to detail;

· Support the planning and delivery of events that bring veterans together;

· Be a warm, welcoming point of contact for beneficiaries, supporters, and partners;

· Help us deliver on our mission to reduce loneliness and isolation with heart, humour, and professionalism;

· Assisting the Head of Business Ops & Fin in the daily logistical running and administration of the Charity;

· Handle incoming calls from existing and potential beneficiaries, benefactors, or supporters, providing information on TNF events availability and assisting with registering;

· Manage calendars, appointments, and team meetings;

· Manage internal databases, email and mailing lists to beneficiaries, benefactors, or supporters.

· Ensure the database is kept accurate and up to date by recording changes including mailing preferences, address details and other relevant information;

· Manipulate and exploit the CRM data to inform improvement activities;

· Maintain efficient GDPR CRM compliant records and

· Represent TNF at a variety of events, including Royal and prestige events.

 This job is for you if you are….

·                  Proactive, an adaptable team player with strong admin and communication skills;

·                  Someone who thrives in a varied role and takes pride in making a difference;

·                  Good with organisational and time-management abilities with the ability to work independently;

·                  Adaptable and have a flexible approach to work and varying tasks; and

·                  Genuinely interested in supporting the Armed Forces and Merchant Navy community.

Ready to make a difference?
If you’re ready to bring your skills to a role that truly matters, we’d love to hear from you. Apply today and help us support those who served.

We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.    

The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff.  It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.   

Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

Further information about Respond   

 An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.  

Note all of the above days per annum stated are pro rata’d for part time employees.  

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.   

Deadline for applications – Rolling recruitment 

Interviews  - TBC 

Start date – TBC 

Regulation and Quality Assurance Administrator

We are looking for a highly organised and detail-oriented Administrator who is passionate about public protection and professional standards in mental health, to join our Regulation and Quality Assurance Team (RQAT).

Position: Regulation and Quality Assurance Administrator
Location: Hybrid – Remote working with monthly presence at York House, London
Salary: £30,324 per annum
Hours: Full-time, 35 hours per week
Contract: Fixed term, 12 months

Closing date: 9am Monday 4th August 2025
 

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the role:

As the Regulation and Quality Assurance Administrator, you will play a vital role in ensuring that our members uphold the highest standards in psychotherapy and psychotherapeutic counselling. You will provide essential support to the RQAT team in a range of administrative activities, from coordinating audits and reaccreditations to managing enquiries and supporting committee work.

This is an exciting opportunity to contribute to the public interest by supporting our regulatory functions and ensuring that individuals and organisations meet our rigorous professional standards.

About you

You are an experienced and adaptable administrator with exceptional communication and customer service skills. You bring strong attention to detail, excellent digital literacy (especially Microsoft 365), and a proactive approach to planning and prioritising. You’ll thrive in a collaborative environment and enjoy working as part of a small team dedicated to improving mental health service provision.

You’ll also have the diplomacy and discretion needed to handle sensitive issues, and you will understand when to use your judgement or escalate a concern. Ideally, you’ll also bring knowledge of the psychotherapy or mental health field, or experience within regulatory or membership organisations.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

Their charitable objectives are to promote:

• the art and science of psychotherapy and psychotherapeutic counselling for the public benefit;
• research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research;
• high standards of education and training and practice in psychotherapy and psychotherapeutic counselling
• the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public

Other roles you may have experience in could include: Administrator, Regulatory Support Officer, Membership Administrator, Office Coordinator, Compliance and Quality Administrator, Administrative Officer, Committee Secretary, Governance Administrator, or Operations Support Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Your new company
My client is a well-recognised independent regulator based in the heart of London and are looking for an Education Quality Administrator on a temporary contract for roughly 5 months, and they operate a hybrid model with office expectations on Thursday.

Your new role

The Education Quality Administrator is responsible for providing administrative support within the Quality Assurance, Monitoring and Improvement team.

• Administrative support where required for our quality assurance processes. This could include, for example:
  • Uploading to our online filing system and formatting documents submitted by organisations, so they are ready for colleagues to analyse.
  • Proofreading documents and uploading them to our online filing systems
  • Proofreading and publishing content for our web pages.

• Administrative support where required for our quality assurance of new medical schools and programmes. This could include, for example:
  • Processing administrative forms for education associates carrying out visits
  • Printing documentation packs and ordering name badges for visits
  • Preparing visit documentation so that education associates can access it online via our document-sharing portal
  • Organising travel, accommodation and meals for staff and education associates attending visits
  • Recording information about the visit on our online systems
  • Administering our records to log and reconcile education associate expense claims for budgeting purposes

• Monitoring our quality reporting system in Siebel (this is the system that logs actions that organisations need to implement to meet our standards called 'quality items'), letting colleagues know when items have been updated by an organisation and need to be reviewed, and reporting on pending and overdue items.
• Meeting support for a wide range of meetings across the team. Support would include:
  • Scheduling meetings
  • Calling for agenda items and populating agendas
  • Noting actions during meetings and keeping action logs
  • Maintaining a forward planner of agenda items for our larger meetings.

• Administering and reporting on our education associates, including expense claims to support section budget forecasting, training and annual appraisals.
• Manage emails coming into the team's shared mailbox, liaising with colleagues to ensure emails and queries are dealt with by the appropriate person within our agreed timeframes.
• To understand and apply our safeguarding policy and processes for protecting children and adults at risk of harm (including knowing how to recognise, record and report safeguarding).
• Any other reasonable duties may be assigned from time to time.

What you'll need to succeed

• To be able to work within established policies and standard operating procedures with a high level of accuracy, within agreed timeframes
• Effective use of IT systems such as Outlook, MS Word and Excel.
• To demonstrate excellent written and verbal communication skills, adapting style and level of detail as appropriate.
• An ability to work independently with appropriate supervision, as well as an effective team member.
• To demonstrate excellent customer service, ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively.
• The ability to work within established service-level agreements whilst maintaining a high degree of accuracy and attention to detail.

What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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People Team Administrator - Immediate start!

London | Full-time | Temp 2 months, possible extension to December 2025

Hybrid - London based 2 days per month in office
 

I am delighted to be working with a purpose-led organisation in the not-for-profit sector to recruit a People Team Administrator. This is a fantastic opportunity for a highly organised HR/People professional with strong admin skills to join a collaborative and values-driven environment.

The Role

You'll support the full employee lifecycle, with a focus on:

• Coordinating recruitment and onboarding processes

• Maintaining accurate HR and training records

• Supporting monthly payroll input and reporting

• Acting as the first point of contact for HR queries

• Assisting with wellbeing, inclusion, and learning projects

What We're Looking For

• Solid admin experience, ideally in HR, recruitment or payroll

• Strong organisational and multitasking skills

• Confident with databases, spreadsheets, and cloud tools

• Understanding of confidentiality and inclusive working practices

• Proactive and supportive communication style

HR system experience is a bonus but not essential.

If you are immediately available with the above skills and experience, please apply online today, I would love to have a conversation with you!