Administrative Support Worker Jobs in City Of London, England

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Contact is a national charity for families with disabled children. We provide information, advice and support, and bring families together so they can support each other. We campaign to improve their circumstances, and for their right to be included and equal in society.

About the role

Contact has a long history of supporting families of children with disabilities aged 0-25 in the London Borough of Lambeth. The project has an office in the Weare 336 building in Brixton.

The project currently has a full time Project Manager, and we are looking to recruit a part time Family Worker. The project is directly line managed by the national Contact’s London Family Support Projects Manager.

The project receives its core funding from the Local Authority.

You will support the manager in Lambeth in delivering and providing families in Lambeth high quality information, advice and support.

What we’re looking for

Experience of working with and supporting families who have disabled children and/or additional needs.  Good organizational and administrative skills.

Knowledge and experience of the issues and concerns that affect families who have disabled children and/or additional needs, e.g. benefits, social care and education.

Knowledge and experience of welfare benefits, especially Disability Living Allowance (DLA), Personal Independence Payment (PIP), and other benefits targeted at families with disabled children and/or additional needs

Good communication, listening skills, time management and networking skills.

How to apply

Please return a completed application form along with an equal opportunities monitoring form (downloadable as part of the job pack) by the date stated below.

Important dates

Closing date: Sunday 27 October 2024 at 23:59 o’clock
Interview date: The week commencing 4 November 2024

Salary: £35,705- starting salary (salary range will increase due to max £38,269 via the length of service) per annum pro rata Plus £4,190 Inner London Weighting if based in London per annum pro rata. 

Contract: Permanent basis

Hours: Part-time 17.5 hours per week (excluding lunch breaks)

Location: London. Must work from the London office a minimum of one day per week.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
• Insight into the needs, experiences and hopes of refugees and asylum seekers.
• Ability to plan, manage and prioritise workload.
• Excellent written and verbal communication skills, and ability to maintain excellent working relationships in Refugee Action and externally.
• Ability to take accurate and appropriate minutes.
• Experience of working with, and managing, high levels of confidential and sensitive information.
• Experience or ability to work with a board of charity trustees, and understanding of charity governance issues.
• Administrative experience of MS packages including email, word processing, and spreadsheets.
• Commitment to working in a multi-cultural environment.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 Monday 4 November 2024

Interviews: Wednesday 20 November 2024 on Zoom

 Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.

About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient. 

About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the following information:

• Welcome from the Operations Director
• How this role fits into the wider YLI and Operations Team
• Full Job Description and Person Specification
• Details of how to apply online (application form)
• Deadline and interview dates
• YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs

Applications should be received by: 8am, Wednesday 23rd October

We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.

We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.

Are you looking for a role where you can work flexibly and choose from of a variety of working hours that suit your needs? 

About the role:

Whether you are looking to work, days, evenings, nights or weekends only; we may have something perfect for you.  We are looking to increase our current pool of Locum Bank Workers, in order to meet the needs of our services and our future development plans. 

We can offer you experience in the following areas:

• Accommodation services for Adults and Young Persons
• Floating Support services
• Refugee Resettlement
• Ex-offenders
• Mental Health Services
• Women's Specialist Services

We have opportunities available, to work in our accommodation services across a variety of London boroughs.  Shifts are available across all London boroughs, or if you prefer a particular London borough, we can offer shifts that are more localised.

As a Locum Bank worker, you will provide effective day to day shift cover that supports the aims of our Projects and encourages the full participation of our clients. The shifts could be in our Accommodation services, Floating Support services, Refugee resettlement services or in our ex-offenders pathway. You will also take part in all aspects of the daily running of the Projects, including working with our clients in line with their agreed support plans.

You will also be comfortable working within a strengths and recovery framework (training provided) and ensuring that all aspects of your work, are delivered to the highest standards, and are fully compliant with organisational values and contractual requirements. 

In return we will provide you with an online and project specific Locum induction and core e-learning (Fire Safety, Safeguarding Adults & Children, Data Protection, Equality, Diversity & Inclusion) to equip you with the tools to successfully carry out your work practice.

Early shifts: 8am - 3:30pm/4pm and /or Late shifts: 3:30pm - 10:30pm and /or Night shifts 9.30pm/10:00pm- 7.30/8am- available.

Pay range: £13.15 - £14.49 per hour. All Locum shifts are paid at base £13.15 per hour rate unless a higher rate with additional case working responsibilities is agreed with project manager.

About you:

• An understanding of working with vulnerable people and the ability to assist them with a range of practical and social tasks.
• Ability to deliver a quality customer focused service and adapt your approach to the needs of clients and the service.
• Sound I.T and numerical skills 
• A flexible, resilient and thoughtful approach to your work - being able to respond positively to challenges, be reflective, self-motivating and creative.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

This is an opportunity that you can develop in a way that fits for you: either use your skills to work flexible additional hours outside of other personal or work commitments or work more regular hours as a way into a permanent role. Either way, the minimum we expect is reliability in working when you agree to and to work in line with our values and strengths and recovery framework.

Join us in creating a brighter, more hopeful future for individuals in need. 

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Important info:

Closing date: Sunday 27th October at Midnight

Interview date: Week commencing 11th November via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant. 

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focusses specifically on excellent stewardship of our finances.

About the Role
As the Finance Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to donations, credit cards, expenses and budget processes. You will support the Finance Manager with day to day tasks, such as bank reconciliation, recording transactions in QuickBooks, responding to staff queries and budget template preparation. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient. 

About You
You are passionate about helping staff to record and manage their fundraising and expenditure. You appreciate order and logical systems and processes and are skilled at using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the following information:

• Welcome from the Operations Director
• How this role fits into the wider YLI and Operations Team
• Full Job Description and Person Specification
• Details of how to apply online (application form)
• Deadline and interview dates
• YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs

Applications should be received by: 8am, Wednesday 23rd October

We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.

We are also actively seeking a new part-time HR Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.

This is an exciting opportunity to support and develop the work of the Christian Funders’ Forum (CFF).  We are looking for an experienced coordinator with excellent relationship skills to continue to support and grow the membership of the CFF to enable the group to deliver on its mission to live and share Christ’s love through supporting each other and serving the Christian charitable sector.

The ideal candidate will possess administrative, digital, and social media expertise alongside the interpersonal skills needed to champion a positive, engaging membership culture to foster learning, sharing and collaboration.

You’ll be responsible for communication with members from both the Chairs and Executive CFF groups to coordinate meetings, ad-hoc training, and networking events. You will keep the intranet hub content rich and the website up to date to nurture the membership community.

The Cardinal Hume Centre works to prevent and tackle youth and family homelessness.

Job title: Support and Advocacy Practitioner

Reports to: Supported Accommodation Deputy Manager

Salary: £32,643 plus benefits

Contract: Permanent, full time (average of 35 hours per week) 

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit a Support and Advocacy Practitioner to work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised support that puts residents first and empowers them to achieve their goals and thrive in adult life. This is an exciting role in our Supported Accommodation team that will lead on co-producing bespoke support and move-on plans, involving key stakeholders such as Social Workers, Personal Advisors and other support providers where appropriate. You will engage residents to meet agreed outcomes and develop life skills, assisting with day-to-day support and tenancy-related matters. You will also identify and promote opportunities for employment, education and training and support residents to remove barriers to accessing these opportunities.

Please refer to the job description for further information. 

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history. If you are invited to interview, you will be asked to complete an application form before attending due to the safeguarding regulations within our supported accommodation.

This is a full-time role. You will work an average of 35 hours in a 40-hour week worked on a rolling rota (including weekends and Bank Holidays). Shifts are 8 hours (inclusive of a 1-hour unpaid lunch break) and include early, late and flexi/cover shifts.

We are committed to safeguarding and promoting the welfare of children. The Centre requires staff and volunteers to complete a criminal records self-declaration and undertake a DBS check. This role requires an enhanced DBS check.

Benefits

· 26 days’ leave rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Additional discretionary wellbeing and celebratory days

· Access to Blue Light Card discounts

· Pension: stakeholder pension scheme and we will match employee contributions up to a maximum of 6%.

· Life assurance cover (after probation passed)

· Season ticket loan

· Training and development opportunities

Peer Support Development Officer – Greater Manchester and South Yorkshire

 About Kinship:

Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good. 

Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales. 

We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported. 

Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.

Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.

It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.

We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish. 

That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.

About the Team

The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.

By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.

As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.

In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.

 About the role

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

Who we are looking for

We are seeking an individual located in easy reach of Greater Manchester and South Yorkshire, who possesses the drive, passion, and skills to:

· Develop new Peer Support Groups across a diverse range of communities

· Demonstrate the energy and enthusiasm required to achieve key targets and objectives

· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.

· Maintain current Peer Support Group levels, taking the lead from the national Hub.

· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

We are ideally looking for candidates based in easy reach of Greater Manchester and South Yorkshire. Key development areas for this post will initially include; Oldham, Bury, Tameside, Doncaster, York and the East Riding of Yorkshire. You may be required to support the development of groups in North Lincolnshire. This role may also involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

• In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
• Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency. 
• Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed. 
• Recruit and retain support group leaders to develop their peer support groups.
• Assist with the delivery of training to support group leaders and groups to become self-sufficient.
• Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
• Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community. 
• Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
• Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners. 

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
• Provide regular reports to ensure targets and SLA are met for the service.
• Support continuous development and improvement of the service (new systems and processes) as required.
   

Team culture:

• Act in the best interest of Kinship and the families we support.
• Maintain and contribute up to date understanding of kinship care.
• Deliver effective administration with attention to detail and keeping to deadlines.
• Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
• Actively contribute to delivering and evidencing a high performing service.
• Take responsibility for your ongoing continued professional development.
• Work in line with the Kinship values.

 Knowledge, abilities, skills and experience (person spec):

 Essential:

· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.

· Significant experience developing peer support communities.

· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.

· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.

· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).

· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.

· Proven experience of using a customer relationship management system effectively (we use Salesforce).

· In-depth understanding of safeguarding particularly around vulnerable families.

· Excellent communication and engagement skills, with good attention to detail.

Desirable:

· Lived experience of kinship care.

· Understanding of children’s social care.

· Digital community building (Facebook / WhatsApp etc).

· Full, clean driving licence/own car.

General characteristics and attributes:

· Flexible and willing to travel for work across England.

· Commitment to the values, aims and objectives of Kinship.

· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.

· Excellent written and spoken English.

· Permission to work in the UK.

Equality Diversity and Inclusion 

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Candidate Application Information

Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:

Closing date: 1 November 2024 12:00 pm

Interviews: Week Commencing 4 November 2024

We reserve the right to close this vacancy earlier than the stated deadline.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.

Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply.  Please let us know if we can help and remember that you can request information in large print or in a different format. 

Would you like to support a dynamic annual conference that brings together a diverse group of people to learn, be inspired and collaborate to achieve workplace justice and fight poverty and discrimination?

Workplace Justice is a new company limited by guarantee that has been created to take forward the annual New Organising Conference. The New Organising Conference is unique in bringing together a diverse group of participants - trade unions established and new, community organisers, not for profits, academics, lawyers and journalists, with a shared interest in worker rights. In July 2024, over 100 people delivered 57 different sessions to an audience of 240 people.

Overview of the role

This role, which will be largely remote, with regular online supervision and periodic meet-ups, offers the opportunity to support an important social justice initiative which has received hugely positive feedback from participants. You will have a high degree of autonomy, and a varied and interesting workload, as well as the opportunity to interact with and meet inspiring activists and educators.  Because of the annual cycle of the conference, you will ideally be able to flex your working hours across the year, with the opportunity for a four week break after the conference.

Job description

To provide operational support for Workplace Justice and the New Organising Conference including finance, website, participant database, registration, social media and governance.

For more information please visit our website.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Newham.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Working in partnership with the London Borough of Newham and East London Foundation Trust, IBIS House supports people who are medically fit for discharge from mental health inpatient stays but have other barriers to discharge. These may include housing, living skills, accessing benefits or the community, or other interventions and will be on a person-centered basis. The main aim of the service is to provide short-term support to customers to link with longer-term services to reduce escalations in need and reduce inpatient readmission and reduce pressure on inpatient beds.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Building supportive, trusting relationships with customers, and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g., budgeting, cooking, establishing a nighttime routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments, and obtaining and maintaining all relevant paperwork
Support planning, including ward management liaison, medication profiles and medication reviews as required, identifying the goals and steps to support customers to manage their own support and risk and ensuring these are correctly documented within Look Ahead's paperwork.
Proactively engaging in learning and development activities to increase knowledge and skills on an ongoing basis
Monitoring and reporting on customer interactions, including escalation of any concerns or changes in customer's presentation or welfare.
To stay up to date with regard to development and research in the mental health field, housing support and in welfare benefits

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behavior
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate, and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
Ability to cope positively with challenging and diverse behavior

What you'll bring:

Essential:

Benchmark Qualification and Experience Level:

Typical qualifications from none to NVQ Level 2 or equivalent - whilst you may have little or no previous relevant sector work experience, eagerness to learn and engage with customers positively is a must.

Look Ahead values the experience of applicants who have used our services or those similar to Look Ahead services.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the role:

Working within a passionate team providing an effective, high quality support service to address the presenting needs of clients with complex needs in relation to poly substance misuse, mental health, and a wide variety of associated issues (including: street activity, offending, physical health, background of complex trauma.)

The primary role of the project is to enable clients to understand their emotional and mental health needs and manage these effectively. Project workers will also support clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment, by completing comprehensive needs and risk assessments with clients and identifying short-term objectives.

Project workers will need to be resilient, innovative, flexible and creative. A commitment to working collaboratively and within a recovery framework. There will be an element of housing management work with the expectation that clients manage a successful tenancy before moving on to more independent housing.

The Project Worker role be required to work a rota inclusive of early, lates weekends, on average one weekend in four.

About you:

• Resilient, innovative, flexible and creative. A commitment to working collaboratively and within a recovery framework. 
• Passionate about supporting clients to develop their living skills, develop & manage relationships, build social networks and access education, training or employment.
• Demonstrable experience of working with people experiencing mental health problems and other complex needs.
• A good understanding of safeguarding issues and the ability to undertake comprehensive risk assessments related to this.
• A proven ability to work in partnership with external stakeholders, particularly community mental health services and/or substance use services.
• A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and monitoring rent payments.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd November at midnight

Interview date: Wednesday 13th November via Microsoft Teams 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

We are looking for a Programme Coordinator who will support the growth and development of the Democracy Classroom network, helping teachers and youth practitioners to engage young people in politics, democracy and elections. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom Platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

The post holder will work with the Director and the Programme Manager of Democracy Classroom to support the growth of the Democracy Classroom network by managing the website / platform. They will:

• Liaise with partners to compile learning resources and training opportunities to share on the platform.
• Add resources, training opportunities and other relevant information to the platform as required.
• Ensure the platform is kept up to date and accessible.
• Support Democracy Classroom communication channels - producing Democracy Classroom newsletters and creating engaging social media content to highlight the work of partners, their learning resources and training opportunities, on the platform.

The post holder will also:

• Coordinate training for teachers and youth workers to deliver election education materials.
• Manage the Democracy Classroom database. 
• Assist with monitoring and evaluation.
• Provide administrative support for the Democracy Classroom network and other The Politics Project programmes and activities where required.

The job is based on a 12 month, fixed term contract (including a 6-month probation period), with opportunities for extension. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in the evenings and at weekends may be required. 

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable setting your own pace of work and managing deadlines with only some supervision. You are able to follow instructions and show initiative when needed. You can form good relationships with a range of people from different backgrounds and perspectives. You can problem-solve and be flexible to meet stakeholder needs. 

Above all, you have outstanding organisational and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Excellent time management and administrative skills.
• IT literate. In particular, you have experience of data entry / management and can use Google office software.
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Able to build relationships and communicate effectively.
• A passion for youth democratic engagement, education and politics.

Desired

• Basic project management, planning, administrative and organisational skills experience.
• Experience of database management.
• Experience of running professional social media accounts.
• Knowledge and understanding of the UK political and education systems.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:30pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.

Peer Support Group Development Officer - Midlands Area

Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)

Job Type:

Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.

Overview:

Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.

This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.

Key Responsibilities:

• Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
• Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
• Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
• Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
• Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
• Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.

Skills and Qualities Required:

• Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
• Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
• Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
• Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
• Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
• Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
• Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
• Administrative: Strong administration and IT skills to maintain accurate records and documentation.
• Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.

Educational Qualifications:

• Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.

Essential Requirements:

• A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
• Right to work in the UK.
• Willingness to travel within the designated region and, on occasion, nationally when required.
• Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)

We're seeking a skilled and dedicated individual to join our team as a Young Person’s Worker. In this role, you will play a vital role in providing support to at-risk young people who are experiencing homelessness.

Your mission: to support and empower young people to develop the lifelong tools they need to lead fulfilling lives outside the confines of traditional services. You will carry a caseload of clients who you will formulate a comprehensive support and safety plan with, which forms part of the ongoing casework, promoting independence and preparing young people for moving into independent accommodation, and employment and education.

About the Role:

As the Young Person's Worker, you will be working within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. You will be the lead worker overseeing the support and development of the young person’s needs and aspirations. You will guide and signpost the young person to the relevant statutory and non statutory services and will be key in motivating and coaching the young person to develop independent living skills.

About you:

• You bring experience working with young people in the community and in accommodation services.
• Your toolkit includes practical skills in motivation and coaching young people
• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model.
• You can creatively inspire opportunities for our young people to thrive and to develop to their highest potential.
• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to supporting young people achieve the outcomes and goals we support them to set for themselves.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 3rd November at midnight

Interview date: Tuesday 19th November, Wednesday 20th November and Thursday 21st November in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant.