Administrative Support Worker Jobs in City Of London, England
Age UK are recruiting for Network Engagement & Support Managers to work closely with a regional allocation of local Age UK partners to:Establish strong relationships with local leaders in particular COs and Chairs and develop a comprehensive understanding of each allocated partner, their strategy, priorities, specialisms, and challenges acting as a sounding board for strategic development, planning and problem solving.
Facilitating effective connections and engagements that enable knowledge sharing and learning and specialist or peer support between partners, the national organisation, within regions and with outsourced support where appropriate.
To be a subject matter expert on allocated local partners, gathering intelligence and disseminating appropriately, advocating on behalf of the network by working collaboratively across the team and division to give an amplified voice to partners within the national organisation and governance.
This is a home-based role for UK based candidates only.
There is a requirement to travel to Network partners across the UK as and when required. This may include overnight stays.
Age UK Grade 5N
Must haves:
- Excellent interpersonal and communication skills and demonstrable experience of building and maintaining effective working relationships with diverse stakeholders in a complex environment.
- Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
- Excellent oral and written communication skills including developing board papers, reports and briefings, with a flair for adapting tone and message for different audiences.
- Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
- Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
- Well-developed understanding of charity governance and service delivery
Great to haves:
- Keen understanding of issues faced by older people.
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Peer Support Group Development Officer - Midlands Area
Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region of the Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
The client requests no contact from agencies or media sales.
Do you believe everyone should have a place to call home and the chance to lead a fulfilling life? Do you have the commitment, enthusiasm and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, this could be the role for you. SHP Rough Sleeping Services have full time Project Worker Complex Needs positions available in our Hackney Accommodation Service and Newham Assessment Service for Rough Sleepers and those who have experienced homelessness.
About the role:
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We are seeking experienced and highly motivated staff members for our Rough Sleeping Services in Hackney and Newham. The role will require you to work alongside the Service Manager , to provide a high level of support to these clients at our Launchpad Assessment Hub or Hackney Accommodation Service .
You will be in a specialist role designed to work with people who experience multiple disadvantages relating to: mental ill health, physical health & substance use needs. You will also play a key part in reducing the risk of re-offending, liaising with external professionals, preventing homelessness and promoting the independence and social inclusion of these clients.
About you:
- Previous experience of working with people with complex support needs.
- You will work in a trauma-informed way, working creatively with clients in the service.
- Ability to manage a caseload and deliver positive outcomes utilising your knowledge of the health, social care and criminal justice sector.
- A flexible, innovative and creative approach to working with a sometimes hard to engage client group with a history of rough sleeping.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th October at midnight
Interview date: Wednesday 23rd October via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Do you want to help build a world where no one feels lonely or left behind?
Do you enjoy digital outreach to connect communities of all kinds?
Do you believe everyone should know how to connect with their community?
If you answered yes to all of the above, this could be the role for you!
We’re looking for a Marketing & Communications Administrator with experience and enthusiasm for community outreach to join a well-established and vital organisation. The Marketing & Communications Administrator reports to the Senior Manager – Children & Community and works in a team alongside the Community Development worker to build and enhance all of T&T’s work. The part-time role combines business and creativity to maintain Time & Talents’ voice and presence, connecting with local children, families, adults and older people in the Bermondsey and Rotherhithe areas – that is to say, all of our neighbours! If you are a good communicator, flexible and able to take initiative, this is a fantastic opportunity for you. What we do Time & Talents is a lively, busy community centre in the heart of Rotherhithe, London SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with children and families’ programmes and a range of volunteering projects.
The role
In this role, your key responsibilities will include:
• Maintain social media accounts, website, regular newsletters and promotional materials in close collaboration with programme teams
• Collaborate with management team to create effective, engaging reports to a range of funders and other stakeholders
• Lead on community fundraising initiatives with management team support
• Maintain a unified tone and thematic approach across all media and marketing platforms
About you
You are passionate about the power of community to connect and support people, and you like to work in collaboration with others. You have strong written communication skills and a keen eye for creating visually-appealing, engaging content. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities.
About us
We are an energetic, experienced, and passionate team of 17, with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a growing, ambitious and innovative organisation which has doubled its reach and impact in recent years. This role is 22.5 hours per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Monday 7 th October.
All applications to be submitted online through CharityJob. Send a CV and a cover letter of no more than
two sides of A4, explaining why you want the job and how your experience relates to the job description
and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the time
to include a well-written cover letter as detailed above. We won’t assess applications without one.
INTERVIEWS: Interviews will take place the week commencing 21 October.
Job Title: HR Administrator
Salary: £29,071 per annum + £3,276 per annum London Weighting
Hours: Full Time, 37.5 hours per week (open to flexible working/4 days a week)
Contract: Permanent
Based: Whitechapel HQ (office based, 1 day remote working possible)
Deadline: 23:59, Wednesday 2 October 2024
Interview Date: TBC, w/c 14 October
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good.
Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising, we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action, and Sponsor Refugees, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
The HR Administrator role is an excellent opportunity for someone with HR or admin experience, who is interested in starting/progressing an HR career and looking to gain experience in a friendly but busy small HR team. The role provides a day-to-day HR admin service to employees and HR admin support to the part time HR team (two HR Business Partners and the Head of People & Development). The HR Administrator will be involved in using an HR and payroll system, ADP, and have an important role in the employee lifecycle processes e.g., DBS checks, recruitment, onboarding, compliance, payroll, appraisals, and have day-to-day responsibility for the HR and Recruitment Outlook mailboxes.
Main Responsibilities
Working in the HR team, reporting to a HR Business Partner, your main responsibilities will cover:
Contribute towards the achievement of CUK and its strategic objectives
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Provide high standards of HR admin support to Citizens UK stakeholders.
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Play an important role in introducing new and improving existing HR processes for a better HR service delivery and employee experience.
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Be proactive in supporting the HR team in various streams of work to achieve the HR Business Plan.
Achieve work targets effectively
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New Starter Onboarding Process: creating documents for HRBP approval (offer letters and contracts), ensuring all starter paperwork is returned, requesting and tracking the return of references, right to work checks, and setting up new starter compliance training.
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Leavers: leading on leaver admin process, ensuring it is completed in timely manner.
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Recruitment: becoming an expert user of Applied, our applicant tracking system. Advertising jobs (on Applied and external jobsites), arranging interviews and supporting colleagues with recruitment queries.
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Invoicing and Credit Card Reconciliation: processing invoices on Finance system, Kissflow and the monthly credit card reconciliation for HR transactions.
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Payroll - accurately updating and maintaining ADP, the HR & Payroll database. Uploading documents, running reports. Supporting HRBPs with payroll queries.
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Regularly updating and auditing other HR data to ensure information is up to date (e.g., pensions data, new starter training, wellbeing data).
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Employment checks: maintaining the DBS list and processing DBS checks for existing and new staff.
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SharePoint: maintaining HR Self Service folder, ensuring documents are up to date.
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Appraisals: ensuring appraisal forms are logged and uploaded to ADP.
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Probation: Managing the probation period process
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Minute taking at HR/relevant meetings and sharing with colleagues.
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Supporting the team with ad hoc tasks as required and undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.
Learning and expertise
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Using admin skills and knowledge effectively and be committed to HR related continuous professional development.
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Providing Citizens UK stakeholders with advice on HR admin process.
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Taking proactive steps and be keen to learn processes and develop HR related knowledge.
Develop and manage relationships across the organisation and externally
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Arrange HR Inductions with HRBPs and new joiners.
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Manage HR calendar, ensuring meetings are arranged with HRBPs and Head of People & Development, as requested.
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Organising quarterly Citizen UK Group Induction.
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Preparing contracts/offer/variation/probation letters for team to approve.
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Ensuring HQ team is informed of joiners/leavers e.g., Facilities, Finance.
Communications
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Day to day responsibility for the HR and Recruitment Outlook inboxes, responding to routine queries and forwarding queries to HR colleagues.
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First point of contact for recruitment queries from candidates, forwarding them to the appropriate HR colleague or hiring panel as necessary.
Knowledge Management
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Understanding, handling, and managing data GDPR compliantly and keeping up to date with new legislation.
Generate income and resources
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Taking responsibility for the careful use and stewardship of Citizens UK’s resources.
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Using admin systems to track income/ resources accurately e.g., HR credit card cost tracker.
Safeguarding, Health & Safety
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Reporting on potential risks as they emerge to the appropriate colleagues in line with existing procedure.
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Organising and tracking employees’ compliance training.
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Proactive in maintaining own wellbeing at work.
Please note the above duties are not exhaustive and the successful candidate will be required to perform addition tasks as reasonably requested.
Person Specification
(D) Desirable, (E) Essential
Qualifications
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CIPD Level 3 Qualification (D)
Experience
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Previous admin or office-based experience (E)
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Previous HR Experience (D)
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Experience of using HR systems (D)
KEY SKILLS AND KNOWLEDGE
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Intermediate level IT skills including MS Office and Excel (E)
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Attention to detail (E)
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Able to work well as part of a team, and maintain effective communication with colleagues (E)
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Ability to deal with others in a professional manner (E)
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Good written and verbal communication skills (E)
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Good organisational and time management skills (E)
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Knowledge of GDPR and Data Protection principles (D)
PERSONAL QUALITIES & VALUES
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Commitment to the values of Citizens UK (E)
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A self-starter with ability to take initiative and work independently (E)
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Keen to build career in HR (D)
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Strong team worker (E)
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Reliable and able to use discretion and maintain confidentiality on sensitive matters (E)
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Self-motivated, accountable, and adaptable (E)
Join Addiction Family Support
Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.
The Role: Bereavement Support Worker
As a Bereavement Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals affected by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.
This role offers flexibility, allowing you to work remotely or in person, depending on the needs of the service and your own availability. Bereavement Support Workers operate within a flexible rota system to ensure those in need of support receive timely and consistent care.
Responsibilities:
- Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction.
- Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
- Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
- Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
- Maintain accurate and confidential records in line with GDPR and the charity’s policies.
- Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.
Ongoing Support
As a Bereavement Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
The deadline for submitting applications is 4.00pm Friday 11 October 2024.
Interviews will be held Tuesday 15 October 2024.
Please only apply if you meet the person specification and have the required skills, qualifications and experience.
The deadline for submitting applications is 4.00pm Friday 11 October 2024.
Interviews will be held Tuesday 15 October 2024.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
We're looking for 2 kind, compassionate and resilient Mental Health Support Workers to join our Felstead Street Service in Hackney.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
As a Support Worker at Felstead Street you will play an integral role in supporting our customers to making their lives interesting and enabling to manage their social, physical and emotional well being. You will support our customers with a range of activities and health support throughout the day and to live in a safe living environment. You will be part of a team which is very supportive of one another.
If you enjoy making a difference and passionate about mental health, why not join us?
The shift pattern for this role involves working 5 days a week with the mixture of Earlies (8am-4pm), Mid (9am-5pm), Lates (2.30pm-10.30pm) and Lates & Sleep-on-site. This role includes some Bank Holiday and weekend working.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
Providing support with daily living activities including practical assistance to customers who may require this.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Support customers actively in the community and engage with the local area.
Develop and maintain links with all key agencies and service providers in the local community
Pro actively manage health and safety on a daily basis for self, colleagues and customers.
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards and poses excellent IT skills.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in mental health
Experience working in a CQC registered care setting
Experience of delivering personal care / assistance.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for an exceptional candidate to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy for and on behalf of families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
- listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight;
- provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of Inquiries;
- manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities;
- give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf;
- Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
This role is offered on a full-time basis.
In return for joining us, we will offer you:
- 25 days annual leave per annum, plus bank holidays
- Excellent development and training opportunities
- Pension Scheme
- Healthcare Scheme
- Employee Assist Scheme
To apply for this role, please submit a supporting statement along with your CV.
Closing date: 5pm on the 17th October.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?
Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich. Local knowledge of Bromley and Greenwich areas would be an advantage.
You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes. The post requires working with families in person and online remote working. The office base is in Community House, Bromley.
General Duties:
1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.
2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.
3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.
4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.
5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.
6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.
7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.
8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).
Please see attachment for further responsibilities
Please submit your CV, a covering letter and complete the short application form. Shortlisted applicants will be required to complete a longer application form prior to a face to face interview.
Our mission is to work alongside parents and carers to give children secure and confident childhoods and to enable them to thrive in the future.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Menta Health service in Hackney.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Support Worker at Felstead Street you will play an integral role in supporting our customers to making their lives interesting and enabling to manage their social, physical and emotional well being. You will support our customers with a range of activities and health support throughout the day and to live in a safe living environment. You will be part of a team which is very supportive of one another.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
- Providing support with daily living activities including practical assistance to customers who may require this.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Support customers actively in the community and engage with the local area.
- Develop and maintain links with all key agencies and service providers in the local community
- Pro actively manage health and safety on a daily basis for self, colleagues and customers.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards and poses excellent IT skills.
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Taking on shift leading responsibilities by coordinating and leading shifts and be responsible for ensuring effective handovers are completed.
- Undertake any additional task or responsibility in consistent with the grade and nature of the post as delegated by the team leader or contract manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
- Experience working in a CQC registered care setting
- Experience of delivering personal care / assistance.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
Are you looking for a rewarding home-based role within a supportive team, working for a small and friendly charity? If you’ve got at least two year’s administration experience and good office IT skills then we’d love to hear from you as we recruit for the following new roles:
- Member Support Assistant
- Events and Office Assistant
Both roles are:
- £11.89 per hour plus benefits
- 7 hours per week, worked over 2 days
- One of the days to be a Thursday (for overlap with other staff)
- Hours to be worked between 09:00 and 17:00
To apply you will need to complete our short application form (CVs will not be accepted) available through our website. The deadline for submitting your application is 9am on Monday the 14th of October 2024. Further information is available in the attachments to this advert and on our website under 'About Us' and then 'Our Team'. Successful candidates will be invited to take part in a written test w/c the 21st of October. Interviews will then take place w/c the 28th of October 2024. Please note we are looking for two separate people for these roles, You can apply for both roles but will be offered only one.
About the charity: Cavernomas look like raspberries and are found in the brain and spinal cord. They're formed of abnormal blood vessels with thin leaky walls, which can bleed at any age without warning. 1 in 625 people are thought to have a cavernoma, and whilst most people won't experience symptoms 1 in 2,700 do. Symptoms can include haemorrhages, seizures and other neurological problems. Treatment involves 'wait and see', neurosurgery or stereotactic radiosurgery; with no medications currently available.
Cavernoma Alliance UK (CAUK) is a member-led organisation, run by and for those impacted by cavernoma with more information available on our website. We work from a model of empowerment, recognising the value of our members’ lived experience to provide mutual support, improve standards of care and drive research into finding a cure.
Since the charity was founded in 2005 it has grown from a volunteer-led organisation based in Dorchester to a UK wide registered charity that now has 2 part-time permanent staff, looking to increase to 4 Part-time staff (all home-based), 50+ volunteers, and 4,000+ members. Our support services include a helpline, buddying, counselling, online support groups, meet-ups, webinars, lectures, newsletter, leaflets, website and social media.
About the roles: The Member Support Assistant is responsible for assisting our Volunteer Manager with administration relating to the support of the charity’s 4,000 members and volunteers. This includes offering a professional service to members of CAUK, typically via phone, email, online, chat, or on occasion in person. The role involves supporting the membership and volunteering processes, ensuring all admin is accurate and up to date. Over time the post-holder will be expected to build a good working knowledge of members and volunteers. They will also be expected to develop strong communication skills, including active listening, alongside the ability to multitask, manage time and prioritise.
The Events and Office Assistant is responsible for assisting the Charity Manager with the administration of events alongside some general office activities for the charity. This includes assisting with the organisation of the virtual Annual Conference, virtual Monthly Information Webinars, in-person Annual Snowdon Climb for Cavernoma, online Cavernoma Awareness Month activities, in-person Autumn Lecture, virtual Secret Santa, attendance by volunteers at external conferences, and any other events organised by CAUK. As and when time permits in between events the post-holder will also assist with some general office activities, including posting t-shirts/fundraising packs to fundraisers and arranging Zoom meetings.
The client requests no contact from agencies or media sales.
Family Support Coordinator
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
London & the South East
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.
Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.
Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.
What we’re looking for:
· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.
· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.
· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.
· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes.
• Flexible working hours to balance home and working life
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Hours of work: 37.5
Contract: Fixed Term contract
Job Type: Full-time
Based at: 23 Monck Street, London, SW1P 2AE
Job Purpose:
- To manage and coordinate delivery of community engagement work
- To identify and engage local communities, volunteers and key partners
- To raise the profile of Mind through training delivery and awareness raising
- Work with volunteer and encourage member engagement
- Networking with other stakeholders in suicide prevention
- Manage local volunteers working with projects
Roles & responsibilities:
- Coordinate and support the delivery of community projects
- Actively engage and work with a range of stakeholders and key partners including but not limited to: young people, parents/carers, statutory and non-statutory agencies, and volunteers in suicide prevention and community projects
- Deliver presentations and training and suicide prevention to a range of audiences
- Help to deliver and or support service user forums
- Recruit and manage a team of volunteers encouraging their participation in projects and ensuring the role of volunteers is promoted and valued
- Utilise and develop evaluation tools to measure the impact of projects and contribute to compiling reports.
- Contribute to and lead on relevant evaluation and monitoring activities to demonstrate outcomes and impact
- Develop and maintain effective partnerships with other agencies, locally and regionally.
- Facilitate a culture which addresses stigma around suicide and so contribute to an increase in help-seeking behaviours
- Work effectively and flexibly with colleagues and managers to ensure that high professional standards of performance are maintained
- Engage actively with those personally affected by suicide to achieve our aims
- Collect and analyse all data within agreed protocols and maintain appropriate administrative systems to support and enhance regional activity
- Contribute to and promote campaigns
- Contribute to the development of and positively promote the organisation
- Understand your duties and manage any matters relating to safeguarding of children and vulnerable adults
- Contribute constructively to regular supervision and appraisal protocols
- Contribute to and attend conferences and seminars as required
- Attend training as required.
Application process:
Please check Job description to ensure that you meet the requirements of the role.
Deadline for submission of application is Monday 30th September.
Please note, we may close applications early if we receive a high volume of applications
Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship
REF-216 673
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this roles.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.