Welcare

Who we are

Welcare is a registered charity that provides support for families with children up to the age of 13 years old across South London and East Surrey. We provide tailored front-line, intensive support through a uniquely holistic, non-judgemental and neutral approach and offer a range of groupwork programmes. We are here for parents who may feel isolated or find it tough to cope for varying reasons, offering both practical and emotional family support services. Our community-based centres, highly-trained staff and supporters all work together towards strengthening families to ensure they are able to give children access to opportunities and the best possible start in life. On a daily basis we see the great need among families for parents to provide for their children both physically and emotionally in times of struggle. Welcare believes we should work together, as families and as individuals, to empower children and strengthen our future. Vision: Our vision is of a world where every child and family is respected, included and resilient, and able to overcome challenges in life. Mission: Our mission is to work alongside parents and carers to give children secure and confident childhoods and to enable them to thrive in the future. By offering practical and emotional individual family support, Welcare empowers families to rebuild their lives and helps parents give their children secure and confident childhoods.

Our culture and values

• Inclusive: Our services are open and are offered unconditionally to all who have needs we can help.

• Nurturing: We strengthen and inspire families by being flexible and responsive to the evolving needs of children and families.

• Collaborative:We work in partnership with children, their families and other agencies.

• Trusted:We are a respected and established charity that is honest, transparent and accountable. Our services are supervised by professionally qualified staff.

• Beneficiary-focused:We always put the safety and wellbeing of children and families first.

Equality, diversity and inclusion policy

Equality, Diversity and Inclusion principles lie at the heart of Welcare’s approach and philosophy.

We acknowledge the power and privilege we have and how we can be active in addressing inequalities in our organisation.  We have a responsibility to take action on equality and improve inclusion.

All managers, staff and trustees in Welcare take this responsibility seriously and are aware of the need to identify existing ways of working which exclude individuals and prevent them from participating fully.

Welcare staff, managers and trustees are required and empowered to:

• model inclusive behaviours
• actively challenge discrimination and injustice
• ensure that there are adequate resources to support effective action
• ensure that there are safe and effective processes for addressing discrimination
• build an equitable organisational culture
• work in partnership with those facing discrimination and prejudice to inform decision-making.

The Board of Trustees recognises its responsibility to set the direction and strategic commitment to equality, diversity and inclusion.