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Catching Lives, Canterbury, Kent (Hybrid)
£26,965
Posted 1 week ago Quick Apply
St George's Hospital Charity, London (Hybrid)
£50,000 per year
Posted 3 days ago
Closing in 6 days
Southampton Hospitals Charity, Southampton (Hybrid)
70,000 pro-rata
Southampton Hospitals Charity works to improve the care and services provided by University Hospital Southampton NHS Foundation Trust.
Posted 6 days ago
UnLtd, Central London (Hybrid)
£35,887 - £39,476 per year + £3,285 London Weighting if appl.
Posted 5 days ago
Closing in 2 days
New Horizon Youth Centre, London (Hybrid)
£31,200 - £34,736 per year
Posted 3 weeks ago Quick Apply
Closing in 2 days
Arts Emergency, Merseyside (Hybrid)
£30,500 per year, pro rata
Posted 3 weeks ago
Closing tomorrow
Severn Wye Energy Agency Ltd, Hereford (Hybrid)
£25,710 per year (FTE)
Posted 5 days ago
The Green Team (Edinburgh & Lothians) Ltd, Edinburgh, Edinburgh (Hybrid)
£40,000 - £45,000 per year
Posted 2 days ago
Page 36 of 49
South Yorkshire (On-site)
Circa £30,000.00 per annum
Full-time
Permanent
Job description

Neighbourhood Housing Officer

Are you passionate about providing exceptional support to tenants and ensuring their housing needs are met with care and efficiency?

A leading provider of specialised supported housing, is seeking a dedicated Housing Officer to join their team.

Position: Housing Officer – Specialised Supported Housing

Location: Tankersley, Barnsley (with travel from Durham to Worcester)

Salary Range: Circa £30,000.00 per annum

Working Hours: 37.5 hours per week, Monday to Friday

About the role:

As a Housing Officer, you will be the primary point of contact for tenants, providing general and intensive housing management services. From tenancy sign-ups to addressing property concerns, your role will be vital in sustaining excellent communities and ensuring tenant satisfaction.

Key Responsibilities:

  • Delivering housing management services, particularly for vulnerable tenants
  • Handling general and intensive housing management responsibilities, including tenant engagement and resolving any tenancy breaches
  • Building and maintaining positive relationships with internal and external stakeholders, including tenants, support providers, and local authorities
  • Ensuring delivery of excellent customer service tailored to individual tenant needs
  • Collaborating with colleagues and partners to achieve shared objectives effectively

About you:

To be successful in the role of Housing Officer you will need the following skills and experience:

  • At least 3 years’ experience working with the Tenancy Standard, Tenant Involvement and Empowerment Standard and the Neighbourhood and Community standard
  • Knowledge of regulatory standards relevant to the role
  • Experience of delivering excellent customer services that meet individual needs.
  • Strong IT skills, including proficiency in Microsoft Office
  • Excellent communication skills, both verbal and written
  • Ability to work independently and collaboratively to achieve objectives.
  • Problem-solving skills with a focus on customer service and satisfaction.
  • The ability to drive and have a reliable vehicle available to use for work purposes with business insurance.
  • CIH, IRPM, or equivalent qualification or degree (desirable).

If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!

You may also have experience in areas such as: Housing Advisor, Housing Officer, Tenant Support Advisor, Tenant Support Officer, Customer Contact Advisor Housing, Housing Advisor, Housing Options Advisor, Housing Advisor - Supported Housing, Housing Customer Services Advisor, Tenant Support, Tenant Liaison, Housing Adviser, Housing Advice, Housing, Social Housing, Tenant Support, Tenant Support Coordinator, Housing Support Officer #INDSCP.

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

Posted on: 18 July 2024
Closing date: 15 August 2024 at 23:30
Job ref: 6216
Tags: Administration,Volunteering Management,Housing,Customer support,Property Management,Wellbeing,Social / Support Work