Administration Management Jobs

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.

It's an exciting time our growing organisation as the delivery partner for UCL’s new Student Life Strategy. In 2023 we received a multi-million-pound investment to enhance student life at UCL. The financial backing from our parent university is recognition of the transformative effect that extra and co-curricular experiences have on students at UCL – helping them develop skills, build networks, reduce loneliness and isolation, grow in confidence, and enjoy their time here.  

We are looking for an Activities Administration Manager to manage our central clubs and societies programme, ensuring the core functions of our department which enable our student groups to function successfully are efficiently delivered to a consistently high standard. This includes the day-to-day management of democracy and elections, training, rules and regulations, society processes and systems, and financial administration. The successful candidate will be responsible for making sure we meet the core needs of our ever-expanding student population and that the highest standards of customer service are maintained. The Activities Administration Manager will play a crucial role in building the best possible foundations for our expanding extra-curricular programme to flourish.

This is a full time and permanent role. This role is also a hybrid working role, where 40% of the role will be on campus based.

Do you have significant experience project managing complex administrative projects, or experience of working within a student activities programme? Have you got a pro-active and innovative approach to problem solving?

The post holder will ensure student group leaders are appropriately and consistently supported to perform their roles. The successful candidate will work with colleagues across teams to support the affiliation, registration, and handover process for club/society committees. The role holder will also oversee the core training programme for club and society student leaders, leading the development of accessible resources designed to improve the overall experience of students. 

The Circuit Administrator must have good admin & communiocation skills, able to self-motivate and work effectively as part of the small Circuit Office Team supporting ministers, officers and 17 churches of the Harrow & Hillingdon Circuit of the Methodist Church.  Based at the Lighthouse Centre, South Ruislip. Office hours 9am to 2pm Monday to Wednesday (some flexibility allowed and required). The post is for 20 hours a week (with the potential for increased hours). 
More details provided in the application pack.

Key Responsibilities will include:

• Responsibility for lettings at the Lighthouse Centre (ensuring the Lighthouse is self-sustaining)
• Supporting and delivering circuit-wide training (one-to-one or larger groups)
• Safeguarding administration
• Act as secretary to meetings
• Provide admin support

Key Skills and Experience:

• Administrative experience, with excellent record-keeping and minute-taking skills
• Strong communication skills.
• Experience in delivering training would be advantageous.
• Attention to detail
• Proficiency in Microsoft Office
• Ability to work independently, meet deadlines, and adapt in a dynamic environment
• Experience supporting and working in a team
• Flexibility and willingness to accommodate occasional evening and weekend work
• Willingness to travel locally for occasional activities away from the normal place of work (meetings & training etc.)

We want you to have every opportunity to demonstrate and develop your skills, ability and potential.  This role has the potential to expand and develop over future years.

Appointment will be subject to satisfactory references and DBS check.

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

The Programme Support Administrator role will play a vital part in the smooth running of the organisation, working to support programme teams across The Diana Award with a range of administrative tasks.  You will support across all programmes and areas of delivery as required, as outlined by your line manager.

Your responsibilities include answering general enquiries via phone and email, answering programme-specific enquiries, liaising with suppliers and / or distributors for resources, and any other ad hoc requirements for the smooth running of our programmes.

This is a fast-paced and busy role, which would suit someone who is highly organised, has exceptional attention to detail, understands the day-to-day management of data and is great at both written and verbal communication. You'll play a key role in giving our young people and partners life-changing experiences through training and events.

We are currently recruiting for this role on 6 month fixed contract as maternity cover. While there may be a chance that this role is extended or an opportunity for movement within the organisation after the initial 6 months, there are no guarantees of a contract extension.

ob Description

In this role your time will be split across our main Programmes and you will be line managed by the Youth Participation manager, who you will support with the coordination of our group of Young Advisors.

Administrative Support

Act as the first point of contact for all enquiries relating to designated inboxes, via the website and phone - providing excellent customer service levels.

• Support our programme teams on a range of administrative tasks which include: processing Awards applications and completing due diligence checks; supporting with the recruitment and onboarding of volunteer mentors; supporting on external events, outreach and training events; creating application forms in form-building platforms; ensuring databases and records are kept up-to-date

• Support and assist across programmes, events, work streams and ad hoc projects as required.

• Support Operations Directorate as required on planned or ad hoc projects.

Youth Board

• Support the Youth Participation Manager in their role, which may include:

• Supporting the coordination of the Youth Board meetings, ensuring all participants are informed and prepared.

• Assist in onboarding new Youth Board members, including sharing induction materials and organising training sessions.

• Supporting with communication between the Youth Board and Youth Participation Manager, and other stakeholders.

• Supporting with travel, accommodation, or resources for Youth Board activities or events when required.

Salesforce

•  Support with Salesforce across teams, to be a point of contact / Champion

• Provide data entry support where required to main CRM records.

Safeguarding

• Reporting Safeguarding Concerns to the Safeguarding Team inline with our policies and procedures.

• Completing all required reporting on safeguarding concerns (eg. MyConcern).

• Respond to enquiries which are flagged as a safeguarding concern where required, the Safeguarding Team will provide the email copy and support.

In this role, you may be required to work weekends and evenings on occasion around bigger events - approximately 2 or 3 events a year

The successful candidate must have the right to work in the UK.

Be Part of the Fight Against Food Waste in Oxfordshire

Are you a creative, organised, and motivated individual looking to make a real difference in your community? Join Oxford Food Hub, a vibrant and purpose-driven charity dedicated to rescuing surplus food and redistributing it to over 200 charities and community groups across Oxfordshire. Together, we’re not just tackling food waste – we’re feeding communities, reducing carbon emissions, and making Oxfordshire more sustainable.

This is your chance to combine your marketing flair with your administrative expertise to drive impactful change. We’re looking for a dynamic individual who’s as comfortable creating engaging social media content as they are coordinating behind-the-scenes operations.

Job Purpose

The Administrative and Marketing Assistant provides effective and proactive administrative support for the Outreach and Administration Coordinator, CEO, and the Oxford Food Hub staff team. They lead on marketing and communications activities, particularly social media.

The Administrative and Marketing Assistant is often the first point of contact for members of the public, charities, and other partners, handling enquiries and requests with efficiency, compassion, and excellent customer service.

This role supports the smooth running of the charity and helps maintain our excellent reputation across Oxfordshire.

Key Responsibilities

Administration:

• Responding to phone and email enquiries, greeting visitors, triaging queries, and signposting vulnerable callers appropriately and sensitively.

• Supporting the team with administrative tasks such as data inputting, financial processes, and producing reports.

• Maintaining databases, spreadsheets, and other systems, including data inputting and running reports as required to support our operations and fundraising activities.

• Ordering office supplies and other equipment as required by OFH.

• Ensuring all documents and information are treated in line with data protection regulations.

• Processing and recording petty cash payments, expense claims, and banking donations.

• Providing administrative and marketing support to the CEO, Outreach and Administration Coordinator, and team for strategic initiatives and projects as needed.

Marketing and Communication:

• Implementing a social media strategy to raise awareness of our mission, activities, and impact.

• Creating unique content to drive more donations, increase visibility, and educate followers on reducing food waste.

• Monitoring social media channels, engaging with followers, and responding to inquiries in a timely manner.

• Tracking and reporting on social media metrics, providing insights and recommendations to improve engagement.

• Collaborating with the team to plan and promote events, campaigns, and fundraising initiatives.

• Staying up-to-date with social media trends and best practices to ensure effective communication.

• Organising Oxford Food Hub events and representing the organisation at partnership events.

Person Specification

Essential Qualities:

• Commitment: Demonstrated commitment to OFH’s mission and values.

• Organisation: Excellent organisational skills with the ability to multitask, manage your workload, and prioritise effectively in a fast-paced environment.

• Resilience: Able to respond to changes and challenges positively, supporting the team to meet objectives. Comfortable working in a warehouse setting year-round.

• Communication: Excellent written and verbal communication skills, comfortable communicating with colleagues, stakeholders, and members of the public, including people experiencing food insecurity.

• Inclusivity: Ability to create a safe and inclusive environment for members of the public, volunteers, stakeholders, and employees.

• Innovation: Creative mindset with an eye for design and content creation.

• Team Player: Works well with colleagues in a dynamic environment while also being able to work independently.

• Flexibility: Willing and able to attend occasional evening or weekend events.

Experience and Qualifications:

Essential:

• Proficient in using Microsoft Office Suite, Google Drive, or similar platforms.

• Experience creating content using social media, websites, or graphic design packages.

• Experience working in a team.

• Experience handling enquiries from the general public.

• Understanding of confidentiality laws and GDPR guidelines.

Desirable:

• Experience working for a charity or with volunteers.

• Experience in an administrative or marketing role.

• Experience using CRM databases.

Operations Administrator 

Job titleOperations Administrator PurposeTo support the Operations, IT, HR and Security Management functions of the organisationResponsible toAssociate Director, Finance and Operations Responsible forN/A Working withAssociate Director, Finance and Operations, HR and other RedR UK Programmes staff, colleagues in other departments and stakeholders as necessary.
LocationLondon, UK, Hybrid with at least 2 days from officePostFull timePeriodPermanent, opportunities for career progression Grade1.1SalaryGBP 25,937

RedR UK and the work we do 

RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.

We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard. 

RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.

We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia. 

RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct. 

Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work. 

ABOUT THIS ROLE 

We are looking for a passionate and self-motivated individual to join our Operations Team. In this role, you will report directly to the Associate Director of Finance & Operations and contribute to the efficient oversight of our operational and administrative functions on a daily basis. Demonstrating exceptional time management and organisational capabilities, you will exhibit the capacity to produce high-quality work, even in demanding situations. Your attention to detail will be paramount, allowing you to navigate multiple priorities successfully while fostering clear communication within the team. 

JOB DESCRIPTION 

MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES: 

• Provide administrative support to the Operations, IT, HR and Security Management functions of the organisation, supporting a positive and healthy working culture across the organisation.

• Identify opportunities for process improvement within the Operations, IT, HR and Security Management functions.

• Support our organisational systems, from Office 365 to Salesforce, ensuring the organisation becomes more efficient and effective in how it works.

• Maintain accurate operational records using organisational systems and support colleagues on maintaining clear and updated records, ensuring data integrity and accessibility. 

• Support the update, roll-out and dissemination of our organisational policies and procedures. 

• Support a range of office, legal and administrative tasks as necessary, coordinating suppliers, contracts and organisational subscriptions. 

• Act as first port of call for all external communications, including general email, post and telephone enquiries, as well as communication with external suppliers, in a timely and professional manner.   

• Leads the logistics & IT arrangements of internal meetings (All Hands Meetings, Quarterly Team meetings, Board meetings, and others) under guidance.

• Tracks and reports on operational & CEO-related expenditures under guidance.   

• Supports in any other task as required by their line manager, CEO or board members. 

PERSON SPECIFICATION 

ESSENTIAL 

• Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines with attention to detail to the highest quality and within deadlines, and track information and progress.  

• Prioritisation & Deadline Management: Proficiently prioritising tasks and managing deadlines to ensure timely completion of assigned responsibilities. 

• Use of technology – familiarity with Microsoft Office package, especially SharePoint, Teams, Word, Excel and Power Point;

• Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.   

• Team player – Experience of working successfully within a team environment and of building relationships with various teams. 

• Communication – Good interpersonal communication skills and self-awareness, able to communicate with colleagues and other stakeholders from diverse cultural backgrounds. Excellent writing skills. 

• Attention to Detail- Exceptional attention to detail encompassing meticulous oversight of documentation, compliance, and resource management to ensure operational precision, efficiency, and proactive problem-solving. 

DESIRABLE 

• Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.

• Analytical Skills – Analytical skills with the ability to accurately record and extract data. 

• Knowledge of Salesforce or similar CRM systems, knowledge of MS Planner or similar project management systems; 

• Experience in event planning and management. 

How to apply:

Email a CV and a cover letter demonstrating your reasons for applying and suitability for the role. Please note that hiring will be on rolling basis with closing date (10th January 2025).

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Infrastructure Team provides the technological foundation for core business functions including network access, hardware and software, printers and remote working. The team is a key support function and provides a customer centric service, providing colleagues with the tools, systems and support they need to carry out their job roles efficiently and effectively.

This role is responsible for supporting the work of the Infrastructure Team providing overall IT Support and being the first point-of-contact to all staff across the UK, including home-based staff, by phone, email, and face-to-face at our office in London. 

You will provide a proactive service to all users in diagnosing faults, answering requests, providing training and guides, and timely solutions. You will also maintain the asset registers and helpdesk system ensuring they are kept up to date. You will need strong administrative skills with good attention to detail and the ability to communicate and articulate clearly, written and verbally.

You will support the delivery of technological solutions and services within Independent Age, consistent with organisation plans and strategies, best practice and agreed functional specifications and professional standards.

You should be able to demonstrate experience in a related discipline and/or have technical qualifications including, knowledge of IT service operations with incident management, request fulfilment, access management, and problem management.  Excellent customer service skills are also key. 

You should also have a basic understanding of Infrastructure management including Active Directory, file structures, and security, along with experience supporting Windows and Mac devices, Office 365, and end-user devices and systems, and working in a busy and dynamic office environment, supporting users in person and remotely.

The postholder will be supported with learning and development, with a potential opportunity to undertake apprenticeship training within the role. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age here.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.

Closing Date: 23:59 on Monday 13 January 2025 

Interview Dates: Week commencing 27 January 2025

The successful candidate will be employed by Global Health Partnerships, but will be seconded to work on the Nursing Now Challenge, a programme of the Burdett Trust for Nursing. The Nursing Now Challenge was launched in 2021 with the aim of supporting health employers around the world to create leadership development opportunities for their student and early-career nurses and midwives. Over the last three years, this mandate has evolved, and the Nursing Now Challenge has welcomed individuals, as well as organisations, becoming an invaluable space for student and early-career nurses and midwives to convene, share experiences and learn from one another.

MAIN RESPONSABILITIES

The Membership & CRM Administrator will support and expand the growing network of individuals and organisations that are members of the Nursing Now Challenge network. This role is vital to optimise member experience and enhance the value and impact of the Nursing Now Challenge, which is dedicated to championing leadership development for student and early-career nurses and midwives. The main purpose of this role is to manage the Nursing Now Challenge membership database, using existing CRM tools and software, and ensure positive and proactive engagement with members of the Nursing Now Challenge network as well as its existing and prospective collaborators. The successful candidate will also be required to manage the day-to-day administrative tasks associated with the running of the Nursing Now Challenge. They will also be responsible for the project management of various workstreams.

• Oversee the registration process for new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Prepare comprehensive, weekly reports that provide insights into membership growth and development.
• Ensure member information is up to date and stored in accordance with GDPR requirements. KEY RESPONSIBILITIES CURRENT RECRUITMENT
• Conduct regular needs assessments and check-ins with members to identify opportunities for enhanced engagement.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Nursing Now Challenge network. In collaboration with the Director of External Relations, develop and execute a robust engagement strategy with evaluation of impact.
• Provide administrative support including: scheduling meetings with and for the Nursing Now Challenge team and relevant partners/ members, ensuring that accurate notes/ minutes are taken where appropriate and shared with the required stakeholders, manage timely and accurate follow-up reports and actions.
• Organisation of Nursing Now Challenge Board meetings and preparation of all associated paperwork, including meeting papers and minutes
• Maintain Nursing Now Challenge team project tracker
• Support the Programme Director and Director of External Relations with reporting to the Burdett Trust for Nursing Board of Trustees
• Participate in any staff development and training activities as deemed appropriate for personal and professional development.

WHAT WE OFFER

• Flexible working hours
• Enhanced Maternity and Paternity leave benefits
• Confidential Employee Assistance Programme
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning & development allowance
• 5% employer pension contribution when an employee contributes 3%.
• A friendly, supportive work environment. 

HOW TO APPLY

Candidates can apply by submitting a maximum two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by Friday, 10th January, with ‘CRM Admin’ in the subject line.

If you have any question or would like to discuss this role reach out to the contact in the Job Pack attached. This post is UK based. Non-EC nationals will require current and valid permission to work in the UK

For further info please read the attached job description.

Overview of the Projects Administrator  - East, Central and Southern Africa role and the team

The team receives and processes project applications, monitors and evaluates ongoing and completed projects, maintains a database of project partners and applications, among other functions. The Projects Administrator will support the Projects Manager in identifying, evaluating and overseeing projects in East, Central and Southern Africa that align with Barnabas Aid’s missions and objectives. The ideal candidate will have some background in project management, strong organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management

PA to the Dean & Office Administrator | Southwark Cathedral

Job Title: PA to the Dean & Office Administrator

Reports to: Dean of Southwark

Key Relationships: Dean of Southwark, Cathedral Clergy, COO, Chapter Members, Chapter Committee Members, Senior Management Team, Cathedral Staff, Contractors

Start date: As soon as possible

Salary: £31,000 FTE

Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility will be required to allow attendance at evening meetings and events.

How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13 January 2025 at 12pm. 

Interviews: Week commencing 20 January 2025

Role Purpose

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

This is a key role at Southwark Cathedral supporting the Dean. This secretarial role will primarily feature management of a busy personal diary, correspondence and broader administrative support for the Dean in his capacity as Dean of Southwark, Chair of Chapter and CEO of the Cathedral.

The role holder will also support the Cathedral team as the Office Administrator – responsible for a range of office duties relating to staff wellbeing & socials, office equipment & spaces and the Cathedral’s general enquiries email address.

Main Duties and Responsibilities

For the Dean

• Manage the Dean’s diary: including making appointments, arranging meetings, scheduling preaching and other liturgical arrangements, programming annual schedules (such as Bishops Staff Meetings, chaplaincy and wider public commitments) - keeping Outlook diaries up to date with any changes and making travel arrangements;
• Prepare the Dean’s weekly diary file, including the preparation of any meeting papers or briefs for the week ahead;
• Provide administrative support for the Dean in relation to their attendance at meetings associated with the governance of the Cathedral, including Chapter, Finance Committee, Audit & Risk Committee, Nominations Committee, Fabric Advisory Committee and Board of Enterprises. This will include liaising with colleagues on the Dean’s availability for upcoming meetings, any research the Dean requires and preparation of paper packs for such meetings. Minute taking will not usually be required, but may be requested from time to time in liaison with members of staff usually responsible for the minutes;
• Draft, file and send outgoing correspondence on the Dean’s behalf and process incoming correspondence;
• Support the Dean in all their working relationships including building and maintaining excellent relationships with Chapter Members and Committee Members, the Bishop’s staff and with the wider Diocese, as well as with congregation members, neighbours, commercial partners, professional advisers and other third-party organisations relating to the Dean’s work;
• Set up meetings including room set up and refreshment provision as required;
• Assist the Dean with the processing of their expenses;
• Work with the Governance & Committees Manager on Gifts Registry declarations for the Dean;
• Provide administrative support to bodies the Dean chairs, e.g. Southwark Cathedral Development Trust, the Deans Fund and other Cathedral-associated bodies;
• Assist the Sub Dean and Precentor with administrative tasks as requested;
• Update the Cathedral database in support of the Dean’s work.  

Office Administration

• Receiving, distributing and responding to emails sent to the Cathedral’s general information email address;
• Ordering stationery, office equipment and consumables in line with the Cathedral’s approach to sustainability and ethical buying;
• Ensuring the Cathedral’s printing and franking equipment is kept fully functional, and liaising with our contractors when issues arise;
• Ensuring that the offices, reception area, print room, stationery area, staff kitchen and facilities are kept clean, tidy and supplied;
• Co-ordinating Staff Meetings, including booking suitable space and organising refreshments for the meeting;
• Organising staff social events, outings and meals;
• Providing administrative support on Cathedral projects as and when they arise.

General Duties and Expectations

• Provide general administrative assistance in the context of a busy office;
• Support other teams on an ad hoc basis when required;
• Promote the mission, purpose and values of the Cathedral;
• Ensure that the highest standards of professional performance are maintained & ensure professional skills are regularly updated through participation in training and development activities.

The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.
 

Person Specification (E) = Essential (D) = Desirable
 

Skills & Aptitudes

• Excellent verbal communication skills, including a friendly & efficient phone manner (E)
• Excellent interpersonal skills and an ability to communicate with a wide range of stakeholders (E)
• Able to maintain confidentiality at all times (E)
• Strong writing skills (E) 
• Able to manage the formal processes of meeting in a proactive way (E)
• Proficient with MS Office, including Outlook, Word, Excel & PowerPoint (E)
• Well organised, with good prioritisation skills (E)
• Organised approach to physical and digital filing, naming & storing of documents (E)
• Able to take ownership of tasks & complete them with minimal supervision (E)
• Able to draft agendas and papers from an outline brief (D)

Knowledge & Experience

• Experience of working in an office environment (E)
• Experience of working with virtual-meeting platforms such as Zoom & MS Teams (E)
• Experience of working with and administering databases, summarising information in an easy-to-understand format (E)
• Experience of diary management (E)
• Understanding of the Church of England, its structures and liturgy (D)
• Experience of minute-taking and producing summaries of outcomes and actions resulting from meetings (D)

Personal Attributes

• Highly organised, able to work to deadlines (E)
• Proactive problem solver (E)
• Flexible and cooperative team player (E)
• Self-motivated (E)
• Demonstrates sympathy for the vision, mission & values of Southwark Cathedral (E)

Southwark Cathedral believes in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.
 

Terms and Conditions

Working Hours

The working hours shall be 35 hours per week (exclusive of meal breaks), over five days. Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days per annum as well as statutory bank holidays and an additional day at Christmas, with an additional 5 days annual leave after 10 years’ continuous employment. 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season Ticket Loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

HR & Office Administrator

Hours: Part-time, 21 hours a week

Salary: £35,418 - £39,146 (pro rata)

Contract: Permanent

Location: London (with hybrid working options)

 Are you an organised, detail-oriented professional passionate about HR? Join CPAG as an HR & Office Administrator and become a vital part of our mission to end child poverty in the UK.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the HR & Office Administrator job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Friday 17th January 2025

Interview will be held on: Week beginning 27th January 2025

We are looking to recruit a HOPELINE247 Manager to enable the delivery of an outstanding suicide prevention helpline, through the effective management of HOPELINE247 Advisers, alongside promotion and development of the service.

What you will do:

• Provide leadership, guidance, and effective line management to a team of suicide prevention advisers.

• Ensure a consistent and high-quality service is delivered through effective quality assurance processes.

• Managing staffing and resources effectively to ensure the efficient running of the helpline service.

• Risk assess and provide advice and guidance to the team, in relation to safeguarding matters, in line with policy and procedures.

• Provide ad hoc rota cover to support a range of clients via multi-channel communications adhering to HOPELINE247 remit at all times.

To be successful in this role you will have:

• A proven track record of building and managing an effective team, supporting their development and managing their performance.

• Previous experience of building, developing and managing effective partnerships with internal and external stakeholders in the community, voluntary, statutory and political settings 

• Previous successful experience of working in suicide prevention or mental health

• Awareness of the issues around safeguarding and how these can affect young people and adults at risk.

• Degree level or professional qualification in Health, Nursing, Social Work, Community Work or related discipline

Salary: £35,407.17 per annum (Scale point 29) progressing by increments to £38,051.75 per annum (Scale point 32) based on 33 hours per week. 

As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.

Hours:  33 hours per week

Working arrangements:  This role will work shifts starting at 10:25pm and finishing at 07:40am. Shifts will be on a rota bases across a 7-day working week.  33 hours will be based upon working 4 nights shifts per week.     

Location: Edgbaston, Birmingham

Contract: Permanent 

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: Midnight 5th January 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

We are looking for two enthusiastic, efficient, and coordinated professionals to join the Exams Operations team as an Exams Administrator at the Royal College of Radiologists (RCR).

Exams are a core tenet of producing high quality doctors and this role manages the practical delivery of exams, supporting candidates and examiners and ensuring operational excellence. The Exams Administrator has day-to-day delivery responsibility for the First FRCR exams and the Final FRCR Part A in both Clinical Radiology and Clinical Oncology. ese assessments feature both written and image-based components, delivered across different digital platforms and run over multiple sittings in both UK and global venues. The assessments are - for many – candidates first experience of the FRCR exams and of the wider organisation. The postholders work will support the RCR’s intended strategic increase in candidate numbers, notably from global candidates who have a choice of international radiology and oncology qualifications.

To be successful in this role you’ll be an excellent communicator able to work collaboratively with colleagues and chairs of relevant exam boards. You’ll be committed to delivering an exceptional professional and proactive service, using your critical thinking skills to problem solve and relieve pain points.You will be joining a dedicated team who enjoy the challenge of ‘making a difference’ by supporting doctors through their RCR examinations.

What you will do: 

• Promote and publicise exams, filling all available exam capacity to support candidate access and maximise the use of exam content.
• Work with the Venue and Invigilation Officer on long-term capacity requirements, and support with the introduction of new venues.
• Oversee live delivery of exams delivered contemporaneously, providing remote expert support to local personnel and candidates, ensuring the smooth running of exams across multiple venues and countries.
• Process candidate bookings via the exam booking system, producing accurate exam materials such as timetables, visa correspondence and candidate lists for each sitting. 
• Be the main point of contact for UK and global potential candidates ensuring an excellent customer service offer reflecting useful and timely information regarding exam criteria and eligibility. 
• Support candidates and their trainers with specific exam issues and queries - relieving pain points, resolving issues with sensitivity and tact and escalating where appropriate
• Support examiners to effectively undertake their duties, notably regarding quality assurance, marking and results-generation.

What you will need: 

• Experience of working in an exam, assessment or educational setting
• Experience of interpreting, applying and communicating regulations and policy.
• Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and readily available
• Effective interpersonal skills with the ability to work collaboratively and build and sustain effective working relationships with a diverse range of groups. 
• Excellent oral and written communication skills as appropriate to the audience. 
• Ability to work effectively within the team 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

At EMDR Association UK we are constantly striving to support EMDR therapists by improving the practice and understanding of EMDR therapy. Our mission is to alleviate suffering and promote personal growth in those who have experienced trauma and other adverse life events by providing skilful, compassionate and effective EMDR therapy. We do this by advancing the theory and practice of EMDR, and through our commitment to ensuring the highest standards of treatment, research, continuing professional development and ethical practice.

We are seeking two enthusiastic, organised and digitally savvy people to join our Administration team, for 20-30 hours per week (each role). We are looking for people with skills in administration, event coordination (digital and in person) and membership support.

You will have an excellent approach to customer service and have demonstrable experience of being a great team player, with the ability to collaborate with and support other team members across a broad remit. Strong organisational skills are a must and we would love to hear from candidates who have experience of successfully managing varied workloads while maintaining great professional relationships.

You will have extensive experience in the planning and delivery of events, both online and in person, including using Zoom and Teams for the delivery of professional webinars. You should be able to get to grips with new systems (including bespoke ones) quickly and be creative and confident in identifying and suggesting new ways of working with those systems.

You will be self-motivated, flexible, and trustworthy. You will be able to thrive in a remote work environment and should be committed to fostering strong professional relationships built on collaboration, curiosity and mutual respect.

Role Description

• Administer EMDR events and consultants training, ensuring smooth execution and participant satisfaction

• Organise and be the administrative point-person for CPD events and workshops, both online and in-person where necessary 

• Administration of the CPD points application process 

• Coordinate with regional and special interest groups to organise and promote events 

• Provide administrative support for membership-related tasks 

• Develop an understanding of the accreditation process and support the Accreditation Admin Assistant where needed 

• Collaborate with colleagues across the Association to ensure efficient operations 

• Occasionally attend committee and board meetings. An ability to take meeting minutes would be valued but is not essential. 

• Flexibility to work some evenings and weekends for event management 

• Knowledge and experience of using Zoom and Office 365 suite is essential 

For more information on how to apply, see the attached job description or click 'Apply' and download the job descrption from our website.