Administration Jobs in Greater London
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.
Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role at Independent Age is a brilliant opportunity to work on our grant funding programmes, involving support of grant management, applications, assessments, and funding administration. The postholder will foster positive connections with funded organisations, service partners and individual grant holders, contribute to the review and analysis of grant and partnership reporting and evaluations, and help communicate the impact of grants working with multiple stakeholders. You will support with creating value-adding opportunities for grantees, from organising engaging training to hosting networking events.
A strong understanding of grant making and experience in supporting partnerships, a project, or programme of work, your collaborative approach, outstanding interpersonal skills, and commitment to customer service will be important for this role. You should also have excellent administrative and organisational skills, a keen eye for detail and be experienced in data management.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: 23:59 on Monday 18th November 2024
Interview Dates:
- First Interviews will be held online on Thursday 28th November 2024
- Second Interviews will be held in person on Thursday 5th December 2024 at Independent Age, 19 Avonmore Road, W14 8RR.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Summary
- Plan, curate, and schedule daily content for our social media channels, ensuring a broad, high-quality mix of tailored content that meets our goals.
- Liaise with content producers on platform-specific, social-first content.
- Work with the Social Media Officer, coordinating and implementing social media community management, creating engagement and growing our following.
- Produce regular analysis of weekly online service figures.
- Develop relationships with influencers and micro-influencers to create social media content.
- Exceptional writing, copy-editing, and proofreading skills, ensuring clear, flawless communication without any errors.
- Excellent digital skills, including expertise in industry standard tools, particularly digital channel management software, social networks, evaluation and analytics tools, such as Sprout Social.
- Experience of working as a social media manager or equivalent role for a large, national or international organisation.
- Experience of running digital and social campaigns for large organisations.
- Comfortable and confident promoting the Church of England and faith in Jesus Christ in the digital public square.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIBTION
Job title: Executive Assistant to the CEO
Contract: Part time, 3 days/22.5 hours per week. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.
Salary: £16,799 pro rata (£28,000 full time equivalent)
Manager: Gestalt Centre CEO
Location: Working in-person at the centre at London Kings Cross and remotely.
ABOUT THE JOB
Job Purpose
We are looking for a people-oriented senior level administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
To apply please forward to Archie Rotap your CV and a supporting statement of no more than 2 pages, outlining how you meet the job requirements and the value you’ll bring to it.
Looking forward to hearing from you!
The client requests no contact from agencies or media sales.
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.
As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision.
Main Responsibilities:
- Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day
- Respond to school queries via a support desk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.
- Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.
- Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.
Main Requirements (for details check the job description and person specification):
- The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.
- Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.
- Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.
- Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.
- Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool.
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Download and submit a completed Application Form linked to the Family Action job advert
• Closing Date: Monday 11th November 2024
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons
The client requests no contact from agencies or media sales.
This is an exciting opportunity to play an instrumental part in our fundraising team. Through your work, you will help us make sure Syrian communities have the education and medical care they need, every day, and when emergencies strike. Action Syria has over a decade of experience working with local partners in the Middle East region making a positive difference to over 25,000 people affected by conflict, displacement and natural disaster each year. We are looking for a motivated, highly efficient and fun Fundraising Executive to help us deliver ambitious plans for the next three years, including a series of spectacular fundraising events and initiatives in 2025 (from Gala dinners to carol services and supper clubs).
About the role
Working closely with the Head of Development and the Communications team, you will play a key role in delivering a diverse range of fundraising activities, including events, appeals, and campaigns. In addition, you'll contribute to enhancing the supporter journey and providing outstanding donor care. This role also offers the exciting opportunity to take the lead on specific initiatives, allowing you to drive projects from concept to completion and make a direct impact. We are a small team and seek a reliable multi-tasker, who is extremely organised, pro-active and inspiring. You will be equally comfortable organising guest lists for events or liaising with our high-net-worth donors. We are a proactive, creative and ‘hands-on’ team and hope you are too.
This is a real opportunity for the right candidate to learn the nuts and bolts of fundraising as well as make your mark on inspiring others to give within a small and powerful charity. For those looking to advance their career, this role also offers a pathway to take the next step professionally, with increasing responsibility and ownership over key fundraising initiatives.
This role will ensure that Action Syria:
- Has the capacity to successfully deliver a number of fundraising initiatives per year (including events)
- Can continue providing education and medical care to Syrian communities affected by conflict and displacement.
Responsibilities
1. Support the fundraising function, including:
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Event and campaign management: Assist with planning and coordination for our key fundraising initiatives, including gala dinners, carol concerts, appeals, comedy nights, and third-party fundraising events. Manage guest lists, liaise with suppliers coordinate venues, and handle press and printing needs.
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Corporate donor relations: Help build and maintain our corporate donor database, with a focus on managing commercial participators and related agreements to enhance sponsorships and collaborations.
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Trust & Foundations: Work closely with the Head of Development on grant applications, reporting, and scheduling to secure and sustain funding.
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Individual Giving: Lead on gathering content for our Regular Giving campaigns, including materials for the Action Syria Recipes, enhancing donor engagement and retention.
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Marketing and communications collaboration: Ensure all fundraising initiatives are effectively marketed to the right audiences for maximum engagement and impact.
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Supporter Care: Ensure donors are thanked promptly, appropriately, and placed on the correct support journey. Ensure data in CRM system is current and accurate.
2. Support the team on administrative and operational tasks as required including:
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General support: Manage the general inbox, respond to queries, and forward messages to relevant team members. Scheduling meetings internally and externally as required.
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CRM support: Ensure data in the CRM system (Donorfy) is current and accurate.
See Job Description (attached) for full person specification and how to apply.
Dementia Carers Count have an exciting hybrid opportuinity to deliver timely and efficient fundraising and administrative support, at home with one day in the London office, as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Job Title: Fundraising & Admin Officer
Reports to: Public Fundraising Manager
Contract: Permanent contract
Hours: 35 hours/week
Salary: £30,000 pa
Location: Hybrid, one day a week in the London office.
Job purpose
To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Key responsibilities
• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.
• Manage processes for fundraising donations.
• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.
• Support the fundraising team with prospect research to help identify potential new supporters.
• Draft funder reports, small trust funding applications and fundraising communications.
• Support the administration and delivery of fundraising activities and initiatives.
• Keep up to date with sector developments and best practice in fundraising.
• Support the marketing & communications manager to deliver effective internal communications.
• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.
• Support the organisation with general administrative duties as required.
The client requests no contact from agencies or media sales.
Practical Support Coordinator (Part-time, 0.6 FTE)
Location: Remote / Hybrid / Flexible
Contract: Temporary until March 2025
Are you an organised and empathetic professional with a passion for helping small charities thrive? A leading charity support organisation is seeking a Practical Support Coordinator to join their Services and Partnerships Team on a temporary basis until March 2025.
About the role:
As a Practical Support Coordinator, you will play a vital role in delivering practical support to small charities, responding to enquiries via the helpdesk, and coordinating monthly support webinars. You will also provide administrative support to the Small Charities Advisory Panel, helping to facilitate smooth recruitment and meeting organisation. This role offers an exciting opportunity to work within a dynamic team, offering practical guidance and helping to strengthen the services provided to small charities.
Key responsibilities:
Helpdesk Support:
- Respond to enquiries from members and non-members, providing guidance on charity setup and operations
- Log and track enquiries using the organisation's CRM
- Promote membership and other services as appropriate
- Maintain high levels of customer service
Webinar Coordination:
- Support the organisation of monthly practical support webinars
- Work with internal teams and external partners to ensure smooth webinar delivery
- Assist in preparing materials, sharing resources, and providing administrative support during webinars
Advisory Panel Administration:
- Organise and schedule quarterly panel meetings for the Small Charities Advisory Panel
- Liaise with staff, panel members, and external contacts to arrange meetings and interviews for new members
- Compile agendas, circulate papers, and ensure effective meeting coordination
Who we're looking for:
You are an experienced administrator with a strong customer service ethos and the ability to manage multiple tasks independently. You will bring a high level of organisation and communication skills, as well as a passion for working with diverse stakeholders. Previous experience in the charity sector is a plus, but not essential.
Skills and experience required:
- Proven experience in an administrative role
- Excellent verbal and written communication skills
- Strong organisational skills with attention to detail
- Ability to manage time effectively and prioritise workload
- Experience in customer service, including handling difficult conversations
- Ability to work both autonomously and as part of a team
- Commitment to equity, diversity, and inclusion
- Experience in the charity or voluntary sector (desirable)
What’s on offer:
- Flexible working hours (0.6 FTE)
- An opportunity to support small charities and make a meaningful impact
- Collaborative and supportive team environment
How to apply:
If you are passionate about supporting small charities and have the organisational skills to help deliver crucial services, we would love to hear from you. This is a fantastic opportunity to contribute to an organisation that plays a vital role in empowering small charities. Apply today to make a difference!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be our next Kids Club Leader? We love children at Christ Church London and we are looking for a fun and dynamic Kids Ministry Leader to work at our growing Stockwell service. As the Kids Ministry Leader you will play a crucial role in guiding and nurturing the spiritual growth of children and their families within the Stockwell community. Working with the local Service Leader and Head of Families you will provide leadership, spiritual oversight and organisation to the Kids Club and create a fun and engaging environment where the children and the team can thrive!
This role involves working with children aged between 3 and 13 years and we currently have around 25 children on our books - a number that is growing! The wider service currently has around 50 adults attending and another 5-10 babies from age 0-3.
Roles and responsibilites
Sundays
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Ensure all families, both new and regular receive a fantastic welcome to church
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Oversee all Sunday Kids Club groups and teams, leading one session per week
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Set up the kids rooms before the session, ensuring we have all the resources needed
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Be a role model for how to lead sessions, enabling new members of the team to learn and grow
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Ensure that children are safe in our care and to liaise effectively with the Safeguarding Lead
Midweek
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Prepare each Sunday’s service, in conjunction with the Head of Families and Sutton Kids Worker, following the shared curriculum.
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Set rotas termly and work with volunteers to manage any gaps in the rota.
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Communicate to parents regarding Sundays and the curriculum.
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Collaborate with the Stockwell Service Leader and Head of Families to ensure teams are well staffed and trained.
Wider Responsibility
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Attend relevant core team meetings with Stockwell team with other ministry leaders
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Initiate projects and events as and when required in conjunction with Stockwell Service Leader and Head of Families (e.g. Easter / Christmas events for kids)
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Ad hoc projects, tasks and training as and when required
Person Specification
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Deep Christian faith: A strong personal relationship with God and a passion for children's ministry which would typically be seen through existing church involvement and service
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Fun: passionate with the ability to engage children and adults alike
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Integrity and accountability: Holds oneself and others accountable, models ethical behaviour and integrity, maintaining clear boundaries as appropriate
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Empathy and patience: Understanding and patience when working with children and their families.
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Self-motivation: able to drive activities forward
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Reliability: punctual and excellent time management
Skills and Competencies
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Leadership skills: ability to lead, inspire, and manage a team of volunteers
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Communication skills: effective in communicating biblical teachings in an engaging and age-appropriate manner
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Organisational skills: competent in planning, organising, and executing programs and events.
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Thinking outside the box: able to problem solve and create solutions to problems
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Tenacity: a hard worker who sets ambitious goals and perseveres to achieve them
Experience
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Experience with working with children and adults
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Team leadership: Experience in recruiting, training, managing volunteers
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Spiritual leadership: able to demonstrate regular involvement and leadership responsibilities in the life of their church and confident in leading others spiritually
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Able to demonstrate good sound knowledge of the bible and its application in daily life
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Safety and child protection: Knowledge of child safety protocols and commitment to maintaining a safe environment.
Employment type
Part time, 4 hours on Sunday morning, 2 hours midweek
There is a genuine occupational requirement for the successful applicant to be a committed Christian. It will be necessary to work on Sundays and occasional evenings, and it is expected that the post holder will have a vibrant and active Christian faith which is essential for the credibility and performance of this role. A DBS check is required for this role. Please note this role is not eligible for visa sponsorship; applicants must have the legal right to work in the UK.
Please get in touch if you require further information. Thank you for considering the work of Christ Church London.
Please send a CV, including pastoral and professional reference details, and a covering letter by 15 November 2024.
Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.
Please get in touch with Sophie if you require further information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.
Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.
We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.
The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.
The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.
If this sounds like you, please send your CV and a cover letter without delay.
In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.
The client requests no contact from agencies or media sales.
About us
The Royal Parks (TRP) is a charity established in 2017, managing over 5,000 acres of diverse parkland, rare habitats, historic buildings, and monuments in eight Royal Parks across London. These include Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.
We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with 77 million visits annually.
We are now looking for an Assistant Accountant to join us on a full-time, permanent basis, working 36 hours per week.
The Benefits
- Salary of £32,666 - £36,000 per annum, depending on experience, plus study support
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a unique opportunity for a versatile accounting professional with experience with working in a small/medium finance team, to elevate their career with our prestigious organisation.
Here, your growth matters and you will discover dedicated study support and plenty of chances for professional development. What’s more, we will offer you a clear path to enhance your financial expertise, within a setting that will enable you to make a meaningful impact that reaches beyond the numbers.
Enjoying the flexibility of a hybrid role, you will discover an array of perks that will keep you motivated, inspired and thriving every day. So, if you’re ready to showcase your skills, grow professionally and support green spaces across London, read on and apply today!
The Role
As an Assistant Accountant, you will play a key supporting role in the financial health of The Royal Parks.
Specifically, you will assist with financial reporting, control, and compliance activities, focusing on areas such as the annual statutory accounts, VAT reporting, and balance sheet reconciliations, as well as supporting with accounts payable, accounts receivable, and cash management activities.
Working alongside the Financial Accountant, you’ll support the completion of year-end accounts, contribute to audit processes, and help maintain efficient financial transaction procedures.
Additionally, you will:
- Update and manage the Fixed Asset and Grant Registers
- Coding invoices and raising POs for the Finance department (e.g. insurance)
- Suggest and help implement improvements to finance policies and processes
About You
To be considered as an Assistant Accountant, you will need
- Experience working within a small to medium-sized finance team
- Basic understanding of double-entry bookkeeping
- A quick learning approach to new systems and processes
- A finance and/or accounting degree, apprenticeship, AAT qualification, ACA/ACCA part qualification, or relevant experience
Other organisations may call this role Junior Accountant, Accounts Junior, Bookkeeper, or Finance Officer.
The Royal Parks are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a great, large and growing property development/management company based in London. The organisation also has a developing philanthropic arm which looks to invest in social and charitable activities. Due to growth, an exciting opportunity exists for an EA to join the team. As EA, you will support the Senior Leadership team, providing administrative support and assistance in managing the Senior Leadership team’s daily activities. This is a full-time, permanent Hybrid role, located in Gants Hill, Ilford.
Who are we looking for?
Ideal candidates will have a minimum of one year’s experience as an Executive Assistant or in a similar role. You will have excellent administration skills and be organised and efficient with good attention to detail. You will demonstrate excellent interpersonal, written, and verbal communication skills. Candidates will be able to communicate clearly and appropriately with colleagues and will also be able to adapt to changing needs. You will work with confidential information and at times be a gatekeeper to the senior leadership teams and as such we are seeking those who understand confidentiality requirements and data protection needs. Your IT skills will be of a good standard, and you will be comfortable using Microsoft Packages.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis. Please note the role may close earlier than advertised if sufficient interest is shown.
Join our clients team to oversee and enhance the entire membership lifecycle. This role is pivotal in managing membership applications, renewals, and accreditation processes, coordinating closely with voluntary assessors and committees through their CRM and software systems.
In this role, you'll lead the registration and accreditation team, ensuring efficient membership renewals, managing enquiries, and coordinating lifecycle communications. Responsibilities include overseeing member applications, maintaining registrant integrity, supporting assessment panels, and handling CPD audits. Additionally, you'll manage CRM processes related to memberships, address system issues, support financial workflows and provide insightful reports to the Board. As a team leader, you'll also line manage, develop and guide one team member, ensuring they are well-trained and that all processes run smoothly and efficiently.
Experience Required:
- Strong background in membership operations
- Proven experience coordinating customer service functions
- Familiarity with registration and professional recognition processes
- Experience in managing one or more direct reports
- Experience with CPD audits and course accreditation administration
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.
Educating 1 in 41 young people in London, we now have 52 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.
The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.
Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies. Across a multitude of key departments, we maintain expertise all integral to supporting central and academies in areas such as Finance, HR, Data, Estates Management, Talent and many more.
Main Areas of Responsibility
You will play an important role in ensuring the smooth-running of all aspects of academy governance administration as part of the Governor Services team to enable the team to offer high-quality central service to 50+ academies. The team provides advice, guidance and training support to Principals, Clerks and other members of staff in a range of areas, including governance, admissions, exclusions and complaints.
Reporting to the Head of Governance, areas of responsibility will include supporting Governor Services administration and providing Clerking services to nominated Federation academies.
Qualifications & Experience
We would like to hear from you if you have:
- Qualifications to ‘A’ Level or above.
- NGA Development for Clerks programme (desirable but not essential)
- Robust experience in a busy administrative role
- Experience within a clerking or governance role (desirable)
- A keen interest in governance
- The ability to be proactive, use initiative and take ownership for all aspects of the role
- Exhibit high standards of ethical conduct at all times, with a clear understanding of the impact on others
- The ability to adapt to changing situations
- The ability to anticipate and identify the needs of internal and external customers in a friendly, prompt and professional manner, delivering high quality service at all times
For a full job description and person specification, please download the Job Pack.
Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.
We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.
Learn more about on our website.
Benefits:
- 33 days annual leave (plus eight bank holidays pro rata)
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
Join Dementia UK as a People Assistant and play a key role in ensuring the smooth delivery of administrative services for the People team. Your work will help provide a high-quality, customer-focused service, contributing to making Dementia UK a fantastic place to work.
As the primary point of contact for the People team inbox, you will manage incoming emails, resolving them where possible, or directing them to the appropriate team members. You will collaborate closely with the wider team and stakeholders across the charity, ensuring that administration tasks are completed to a high standard and in a timely manner. You will also handle general administration in support of the full employee life cycle, from job candidates to leavers and everything in between, plus contribute to wider team projects and data requests.
To succeed in this role, you will possess exceptional customer service skills and have a solid understanding of delivering on customer needs within a structured policy framework. You will have previous experience of working with Microsoft Officer 365 applications and may be working towards a CIPD qualification.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application or to tell us you’re applying under the Disability Confident Scheme, contact us.
How to apply:
For more information and to apply, please click on the Apply button.
Your supporting statement should include why you have decided to apply for this role at Dementia UK and answers the following questions. Please note there is a 200-word limit for each answer.
- Please give an example of when you have provided excellent customer service in writing. What made it stand out?
- Tell us about a time when you have performed detailed tasks when working under pressure – how did you manage to keep attention to detail and how did it make you feel?
- Which one of our four organisational values do you most relate to and how have you demonstrated this in your work?
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to take the role of Care Coordinator and join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening. The Care Coordinator role will support identified patients from all 7 practices across the PCN to navigate the NHS health care system and ensure that their care is coordinated.
Our PCN (PCN3) consists of 7 GP practices serving a diverse population of over 70,000 patients in and around Barnet. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care. We are a strong PCN leadership team consisting of a Clinical Director & Head of Business Development & Transformation who are both aspirational and transformational. We require Care Coordinators who will complement the existing team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.
We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, Pharmacy Technicians, Care co-ordinators, Speciality Care Coordinator, Health and Wellbeing Coaches and Social Prescribers working alongside our GPs, nurses, and extended practice teams
Preference for full time , but flexible working will be considered.
*option if interested to also work Saturday and evening as part of the Enhanced Access Service
Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas
The client requests no contact from agencies or media sales.