Admin assistant jobs

Full-Time - 35 hours per week 

Part time applications will be considered.

£25,208 - £26,612 depending upon skills and experience

The post is offered for an initial period of 6 months

An opportunity has arisen for a Project Support Worker who will support the Diocesan Safeguarding Team in the delivery of case work, cold case reviews and management of casework recording.

The successful candidate will be self-motivated and able to work independently to review the files and evaluate the content. Experience of working in a safeguarding environment will be an advantage.

The role will be based in Church House at Daresbury Park, Warrington.  This is a full-time position, for an initial period of 6 months, but may be extended dependent upon the project needs. Part time applications will also be considered.

The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.

If you wish to have an informal conversation about this role, please contact the Diocesan Safeguarding Adviser - Details in the attached documents or via the apply/redirect to recruiter button. 

Closing date: Sunday 27th April 2025

Interviews: Wednesday 8th May 2025

Action for Pulmonary Fibrosis (APF) is the UK’s leading charity dedicated to improving the health and well-being of people affected by pulmonary fibrosis. We’re here to ensure that people affected by pulmonary fibrosis (or lung scarring), their loved ones and the professionals caring for them have the support, resources and voice they need.

‍Purpose

APF has grown significantly over the past five years, with our support services reaching over 10,000 people affected by pulmonary fibrosis (PF) each year. We have ambitious plans for further growth across our services and to fund more ground breaking research. As we enter a new five-year strategic period, we aim to grow our income to £3-5 million, which will underpin our exciting plans to support more people affected by pulmonary fibrosis and prevent lives being lost to this devastating disease.

The Charity Governance and Operations Manager will ensure robust operational, safeguarding, and governance frameworks are in place to support Action for Pulmonary Fibrosis’ continued growth. This role is critical for maintaining our compliance with legal and regulatory requirements, overseeing risk management, and embedding efficient operational structures. In addition, you will help foster a culture of high-quality supporter care and lead on continuous improvement to strengthen internal processes and staff development.

Terms of Appointment

Working hours: Full time (37.5 hours per week) or part-time (minimum 30 hours per week).

Reports to: Director of Finance and Operations (primary reporting line) Chief Executive Officer (dotted line reporting for governance and Board assurance).

Location: Hybrid (1–2 days per week in the Peterborough office, 3–4 days remote working.

Salary: £40k - £45k FTE (salary will be pro rata for part-time hours) dependent on experience.

‍Other benefits

The ability to flex hours, take ‘time off in lieu’ for extra hours worked.

Death In Service benefit.

Service-related sick pay when 6-month probation is completed.

Employee Assistance Programme.

Access to training and development.

Complimentary gym access at Stuart House (non-contractual).

Application details

• Your CV.
• Your Cover Letter.

Interviews will be held in person at our Peterborough Office, Stuart House on the 23 April.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age, or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Are you an HR Advisor who has gained experience working on ER case work?
 
We are working with a prestigious heath charity. They are looking to recruit a HR Advisor. This is initially a 12-month fixed term contact position working 35 hours per week
 
They offer a flexible working approach with 3 days per week on site in their Sutton office with the remainder of the week working remotely.  
 
£39,000 - £43,000 per annum
 
Role
 
You will be providing HR advice on operational services across the employee lifecycle, in line with HR policies and procedures.
 
Key Responsibilities
 

• To provide expert advice to line managers and staff on the application of policy and procedures and Employee Relations matters.
• To support line managers with a range of complex Employee Relations case management
• Look to develop, review and implement HR policies, procedures, guidance documents and templates while ensuring legal compliance and best practice.
• Provide information and give guidance on new and updated policies to line managers and staff
• To advise line managers on a range of change management issues, including non-renewal of fixed-term contract procedures, restructures, redeployment / redundancy procedures and TUPE transfers
• To assist the HR Business Partner with the delivery of HR related training, including managing your people series, probation and induction training,
• Liaise with the training team on any outcomes of ER cases
• To manage the performance of the Assistant HR Adviser and HR Administrator throughout the year via regular meetings and the annual appraisal process

 
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About us

We are recruiting for a Legal Clinic Manager (maternity cover) who will be responsible for the day-to-day operational management of the Dickson Poon School of Law’s award-winning clinic, King’s Legal Clinic (‘the Clinic’).  The Clinic aims to improve access to justice and educate King’s students by providing free legal advice to members of the public through its Legal Advice Clinic; and working with local and international organisations on research and justice projects.

The Clinic is a busy legal office and learning environment.  Clinic staff work closely and collaboratively with law students (curricular and extracurricular) and a range of internal and external stakeholders. 

About the role

The Legal Clinic Manager is responsible for the day-to-day operational management of King’s Legal Clinic (‘the Clinic’), under the direction of the Clinic Director and Assistant Director. The Legal Clinic Manager has line management responsibility for the Legal Clinic Coordinator and Legal Clinic Administrator.

Daily Clinic activities include supervising students in the processing of potential client enquires across the in-house Legal clinics; suitability and conflict checks with law firm partners; allocation of cases to student advisors and internal and external supervisors; delivery and organisation of the Clinic’s research and justice projects and training program.

The Legal Clinic Manager is responsible for ensuring the Clinic works smoothly, efficiently and is a positive learning environment and workplace for students and Clinic staff.

The role holder must have excellent organisational, IT, project management, and communication skills.  An ability to relate to and work with a diverse range of students, partner organisations and clients. The position is likely to be of particular interest to a well-organised, proactive individual with experience of working in and managing in a legal environment and/or Higher Education with good academic qualifications. A background in legal practice and/or process improvement work, and demonstrable interest in access to justice is desirable.

The role is a full-time post (1FTE) offered on a 12 months fixed term contract, starting in the first week of July 2025 with the possibility of extension.  The role is based in King’s Legal Clinic (Strand Campus) and will require regular attendance on campus.  Some remote working is possible by prior agreement with the Clinic Director.

Contact details: Corinna Bramble-Gallazzi. 

Closing date: 21 April 2025.

To apply, please click “Apply Now”.

Governance Officer

Are you looking for an exciting opportunity to work for an organisation that makes a difference? An organisation that nurtures its staff, encourages development and rewards staff for their hard work. If the answer is yes, then this is the role for you! 

Position: Governance Officer

Location: Oxford/hybrid

Hours: Part-time 30 hours per week

Salary: £28,713.20 to £30,921.84 per annum (FTE £35,412.95 to £38,136.93)

Contract: Permanent

Closing Date: Monday 21st April 2025 at midnight. Interviews will take place in Oxford on Wednesday 30th April 2025

The Role

We are looking for a proactive, committed and skilled Governance Officer to join the team.

In this role you will provide a comprehensive, high quality secretariat service, particularly to the Bishop’s Council, which acts as the Board of Directors of the Diocesan Board of Finance (income £30M, assets £520m, over 100 staff) and oversees a wide range of activity.

The Diocese is one of the largest in the Church of England covering the three counties of Berkshire, Buckinghamshire, and Oxfordshire with a thousand parishes, church schools and chaplaincies.  It is active in environmental action, addressing poverty and inequality, supporting children and youth work and much, much more.

You will ensure that meetings are scheduled and organised, agendas created, minutes recorded, and action lists monitored; elections organised and appointments made; governance advice given; relevant policies are in place and statutory registers are maintained.  You will have the opportunity to be in the room when most of the organisation’s key decisions are taken. You will be required to work occasional evenings (1 each in May and December) and Saturdays (1 each in March, June and November), with time off in lieu.

About You

You do not need to be a practising Christian or have a faith to work here - around 50% of our staff are not practising Christians but are comfortable with the Christian ethos that underpins this work. However, all staff do have a desire to make a difference.

To be successful in this role you will be an initiative-taker with strong administrative, governance support and minute-taking experience and ideally have previously worked with senior stakeholders. You will have strong verbal and written communication skills, accuracy, and diligence, especially in written work and be highly organised. You will also be flexible and adaptable to changing work demands.

Benefits and rewards include:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days

• In addition to the statutory UK public holidays, the Diocese offers three privilege days

• Hybrid working

• Free parking and subsidised on-site café

• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)

• Electric car and cycle-to-work salary sacrifice schemes

• Access to wellbeing support via Employee Assistance Programme

• Enhanced family-friendly policies, including flexible working arrangements and a generous sick pay provision

• Access to low-interest financial services from Churches Mutual Credit Union including loans

• An attractive modern working environment

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

We want our commitment to equality, diversity, and inclusion for all to be reflected in the composition of staff. We are particularly keen to receive applications from candidates from communities currently underrepresented in the diocese.

You may also have experience in areas such as Governance Officer, Governance Administrator, Governance Coordinator, Governance Support, Governance Assistant, Secretary, PA, EA, Operations Officer, Operations Assistant, Operations Governance. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

JOB DESCRIPTION

Department/Service:

The finance department is responsible for the overall financial management and administration of the 4million turnover at GSU. The department plays a crucial role in ensuring compliance with statutory regulations, including HMRC, Charities Commission, Companies House, and pensions. This includes supporting our annual external financial audit.

The finance team act as Business Partners to the rest of the organisation ensuring they understand financial processes to aid effective working. The team also work alongside our external payroll provider and our external digital system provider to ensure smooth and effective working.

Job Purpose:

Provide a professional, accurate, and timely accounting service in respect to all management and statutory reporting. Collaborate with internal stakeholders and external support services to enhance the effectiveness and efficiency of the Finance department, ensuring excellence in service delivery.

Reports to:

• Currently reporting to the CEO whilst the senior management role in the Finance Department is under review. The senior management post is currently vacant.

Responsible for:

• Supporting, managing, supervising, and developing one Finance Coordinator and one Finance Assistant.
• Temporary Interns and/or student staff supporting the Finance team as required

Duties and Key Responsibilities

1. Management and Statutory Reporting:

• Prepare accurate management accounts on a timely basis each month.
• Reconcile all balance sheet accounts monthly, including accruals and prepayments.
• Prepare and submit statutory reports, including VAT Returns, Companies House, and Charities Commission Annual Returns.
• Support the preparation of the annual accounts for the external financial audit and play an instrumental role during the audit process.
• Reconcile GSU bank accounts including PayPal online accounts weekly and monthly.
• Reconcile Commercial Income to Bank Accounts producing weekly sales and analysis reports.

2. Budgeting, Forecasting, and Cashflow Statements:

• Support in the preparation of the annual budget and reforecasts.
• Create forecast reports and statements as and when required.
• Produce monthly and annual cashflow and liquidity statements.

3. Business Partnering and Collaboration:

• Act as a business partner to all GSU staff members, providing financial insights and support to meet organisational goals.
• Work alongside external support services (e.g., payroll providers and digital finance systems) to ensure smooth operations and excellence in the Finance department.
• Collaborate with external auditors and other stakeholders to ensure compliance and effective financial management.

4. Managing and Supervisory Duties:

• Supervise and support the professional development of two GSU finance staff members.
• Foster a team culture that promotes accountability, continuous improvement, and collaboration.
• Oversee the responsibilities of Finance Coordinator and Finance Administrator and ensure their tasks align with departmental goals.
• Supervise and support interns and student staff as appropriate.

5. Digital Systems and Processes:

• Maintain efficient digital finance systems and processes to streamline financial operations (Twinfield, Ezora & Basecone for example).
• Ensure the accuracy and timeliness of digital records and reporting systems.
• Evaluate and improve digital tools and workflows to enhance departmental efficiency.

6. General Finance Department Duties:

• Oversee and assist with sales ledger, purchase ledger, and payroll functions as needed.
• Support the Finance Coordinator and Finance Assistant to issue and maintain records of purchase orders and associated invoices.
• Support the Finance Coordinator and Finance Assistant to maintain and post all petty cash transactions.
• Prepare ad hoc financial reports and information for the Senior Leadership Team (SLT), Trustee Board, and other stakeholders as required.
• Respond proactively to financial queries from GSU staff.
• Support the ongoing review and development of Finance department systems and procedures.
• Maintain customer-facing systems and ensure smooth operations for Finance department stakeholders.

7. External Audit and Compliance:

• Prepare schedules and reconciliations for the annual audit.
• Ensure compliance with regulatory requirements, including HMRC and Charities Commission guidelines.

General Responsibilities:

• Represent and be an ambassador for GSU.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct, and practices.
• Support and promote liberation, diversity, and equality of opportunity in the workplace.
• Treat with confidentiality any personal, private, or sensitive information about individuals, organisations, clients, or staff and project data.
• Adhere to the Sustainability Policy and strive to reduce the organisation’s carbon footprint.
• Actively seek better ways to assist GSU in becoming a more sustainable workplace.

PERSON SPECIFICATION:

Experience:

• Experience in preparing management accounts budgets, forecasts, and cashflows.
• Experience in preparing and reconciling VAT returns.
• Experience in reconciling balance sheet control accounts including salaries
• Proficiency in using accounting software and digital finance systems.
• Previous experience working in a Finance department.
• Experience in customer service and promoting financial literacy.
• Experience in payroll processes.
• Familiarity with supporting and developing team members.

Skills and Abilities:

• Strong customer service focus and ability to build effective working relationships.
• Ability to engage, motivate, and support team members.
• Excellent communication skills (face-to-face, MS Teams, phone, and email).
• Strong analytical and troubleshooting abilities.
• Proficiency in IT tools for report writing, email, and database management.
• Excellent time management and organisational skills.
• High level of accuracy, attention to detail, and methodical working.

Knowledge:

• Regulatory requirements and best practices in accounting and finance.
• Knowledge of HMRC, Charities Act, SORP, VAT, PAYE, and pension compliance.

Education/Training:

• Part-qualified ACCA or a training towards a relevant professional accounting qualification.
• Relevant practical experience in accounting and finance.

Personal Attributes and Other Requirements:

• Hybrid or office-based work with the ability to travel to other campuses when needed.
• Flexibility to work evenings, weekends, or stay overnight as necessary.
• Strong team player with a flexible approach to work.
• Commitment to anti-discriminatory practice and equal opportunities.
• Awareness and application of diversity issues in all areas of work.
• Commitment to the values and ethos of the organisation

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.

The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.

About this role

We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.

You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.

You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.

As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.

Key responsibilities

CRM:

• Own the development and administration of our Salesforce system.
• Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
• Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
• Ensure data quality and integrity within Salesforce.
• Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce. 
• Evaluate technical solutions in terms of meeting business requirements. 
• Develop reporting within Salesforce. 
• Answer staff queries and ad hoc requests.

Systems Management:

• Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
• Ensure effective knowledge management across our internal systems.
• Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
• Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
• Maintain and develop our data warehouse.
• Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
• Aid the development of a culture of data literacy and data-driven decision-making across Impetus.

Person specification

Essential:

• Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
• Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
• Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
• Experience working with agencies and partners.
• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
• A proactive and solutions focussed approach.
• Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
• Strong project management skills.
• Ability to work independently and use initiative to manage a busy and varied workload.
• Strong attention to detail with a clear and diligent working approach. 
• Experience with MS Office suite.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.

Desirable:

• Salesforce certification.
• Knowledge of and experience with some of our other core systems:
  • PowerBI (or similar visualisation tools)
  • Google Analytics
  • Snowflake (or similar data warehouses)
  • Fivetran (or similar ETL tools)
  • Xero (or similar Finance tools)
  • Canto  (or similar Digital Asset Management systems)
• Knowledge of T-SQL.
• Experience with cross-system automation tools e.g. Zapier, Power Automate.
• Experience in delivering cross-organisational training.

Our commitment to equality, diversity and inclusion

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Tuesday 15 April 2025.

Interviews

First round interviews will take place: 23 April 2025.

Second round interviews will take place: 30 April 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Accounts and Business Officer

We are seeking a detail-oriented, entrepreneurial, and innovative Accounts and Business Officer to join the team at the charity’s headquarters in Rugby. 

Position: Accounts and Business Officer

Salary: £26,000 - £27,500 per annum

Location: Rugby, Midlands

Hours: 30 hours per week, Monday – Friday

Contract: Permanent

About the Role

As an Accounts and Business Officer, you will play a vital role in ensuring smooth financial operations within the organisation. Working closely with the Finance Manager and Senior Leadership Team, you will manage invoicing, payroll, and accounts while also supporting the development and closure of side businesses linked to the charity.

Key Responsibilities:

• Financial Management: Raise and process invoices, manage accounts payable/receivable, and ensure accurate financial transactions.

• Payroll Processing: Operate Sage payroll systems to process salaries and maintain compliance.

• Business Development: Support the start-up and closure of side businesses, ensuring financial sustainability.

• Financial Reporting: Maintain financial records, assist with audits, and provide insights for strategic decision-making.

• Collaboration: Work closely with HR, management, and leadership teams to support financial planning and business operations.

• Process Improvement: Identify opportunities for innovation and efficiency within financial and business functions.

• Any other tasks commensurate with the work of the organisation in agreement with the leadership team

About You

We are looking for an enthusiastic and solution-focused professional with:

• Experience in accounts management, business finance, or a related role.

• Proficiency in Sage payroll software and financial record-keeping systems.

• Strong knowledge of invoicing, accounts payable, and receivable processes.

• An entrepreneurial mindset, with the ability to support business development.

• Excellent organisational and time-management skills.

• Strong communication skills to engage with multiple departments.

• A qualification in Accounting, Finance, or Business Administration (desirable).

About the Organisation

The charity is a UK-wide voluntary organisation based in Warwickshire, dedicated to building inclusive communities founded on justice, advocacy, empowerment, and friendship. They specialise in supporting individuals of all ages who are isolated or at risk of exclusion, pioneering Circles of Support, Independent and Collective Advocacy, Person-Centred Planning, and full participation in mainstream life. 

Other roles you may have experience of could include: Accounts Manager, Finance Officer, Business Development Officer, Payroll Manager, Financial Administrator, Financial Coordinator.

If you are a detail-driven, entrepreneurial professional with a passion for financial management and business innovation, we would love to hear from you. Apply now to be part of the dedicated team!

Salary: 

£ 13.72 per hour

£ 25,862.5 full time equivalent

Hours:

36.25

Location:

Cheshire based (WFH) + travel across Cheshire/Castle Community Centre

Accountable to:

HR Manager

Role summary

Age UK Cheshire works with older people to support them in living their best life…

· relieving loneliness, so that older people feel connected,

· combatting poverty, so that older people have enough to live on, and

· increasing independence, so that older people can live the lives they want to lead.

The Volunteer Coordinator’s primary focus will be to grow our volunteer programme and act as the first point of contact for all stakeholders for volunteering enquiries. You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer programme’s reach and impact.

This role will work collaboratively with colleagues in ensuring volunteers feel valued, supported and equipped to contribute meaningfully at every stage of their engagement with us. The role requires successful coordination of volunteer onboarding, training, databases, and supporting the leadership team by providing accurate and timely reports.

The post holder will be responsible for taking ownership of our volunteer programme, build on our existing strategies, ensure helpful resources, plan engaging training sessions and bring a people-focussed mindset to everything you do.

The role will also include administrative support to client facing services teams and finance (2 days a week, 1 day based at Castle Community Centre, Northwich). This includes managing receipt of postal donations, issuing thank you letters, issue of key information documents to service users, managing finance audit trail.

JOB DESCRIPTION

First point of contact

1. Serve as the first point of contact for volunteering enquiries across the organisation and build strong relationships with volunteers and other stakeholders.

2. Proactive ownership of recruitment, onboarding, training and support of volunteers.

3. Matching volunteers to opportunities that suit their skills.

4. Be the identified lead for the organisations volunteer programme, developing strong links with partner organisations, and keeping up to date on national volunteering best practice and legislation.

Service Delivery

5. Leading, planning and delivering recruitment drives alongside line managers across multiple platforms, including attendance at identified community events across Cheshire.

6. To build strong relationships and use a variety of communication methods to engage and retain volunteers, including updates to our Volunteer Central SharePoint site so that volunteers feel well supported, included and informed.

7. Ensuring best practice in volunteer management by upskilling and supporting line managers in volunteering priorities.

8. To strengthen the volunteer recognition process across the organisation.

9. Carry out pre-volunteering checks, including references and Disclosure and Barring Service (DBS) checks where appropriate

10. Ensure there is appropriate support and training for volunteers through regular informal contact and more structured reviews.

11. Site visits across locations to support volunteers

Services support

12. Review volunteering processes and procedures and implement systems, providing appropriate support to other coordinators to ensure a consistent approach to volunteering across the organisation.

13. Updating and maintaining volunteer support and inclusion systems to ensure accuracy, accessibility, and regular updates.

Performance

14. Maintain accurate records of enquiries, referrals, and outcomes, ensuring data is comprehensive and can be used for monitoring, evaluation, and future service development.

15. To collaborate with line managers on developing our volunteer database to ensure all key information is recorded to provide accurate and timely reports.

16. Identify emerging issues and trends based on enquiries and report these to senior staff for further action or policy development.

17. To monitor and evaluate activities including volunteer surveys, conversion and leaver data and contribute to reports for evaluation and monitoring as required.

Administrative Duties

18. Support front line services, printing and posting information packs to clients and potential clients

19. Organise and scan donations and other client communications received in the post and to admin' email. 

20. Issue thank you letters to donors and respond to general enquires received by email to central email addresses.

21. Support the Governance Support Manager and Exec Assistant in ensuring head office based compliance for Fire and H&S. 

General responsibilities

22. Collaborate with colleagues across the organisation to ensure enquiries are handled efficiently, and volunteers are directed to the appropriate services.

23. Adhere to Age UK Cheshire’s policies on confidentiality, data protection, and safeguarding.

24. Undertake any other relevant duties as required by the Chief Financial Officer or senior staff.

General

25. Uphold the organisation’s core values and act as an ambassador for Age UK Cheshire, demonstrating respect, empathy, and professionalism in all interactions.

26. Take personal responsibility for health, safety, and wellbeing, ensuring compliance with organisational policies and health and safety regulations.

27. Promote diversity and inclusion, fostering an environment where individual differences are valued and equality of opportunity is upheld.

28. Foster collaboration, communicate openly with colleagues, and contribute to continuous improvement initiatives to enhance service delivery and organisational effectiveness.

29. Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.

PERSON SPECIFICATION 

Essential

 a. Experience in project management and successfully recruiting, engaging, and supporting volunteers.

 b. Ability to motivate, inspire and retain volunteers.

 c. Strong organisational skills and leadership skills.

 d. Excellent verbal, written and ITC communication skills, including telephone and email communication.

 e. Good understanding of issues facing older people, carers, and disadvantaged groups.

 f. Ability to work independently and prioritise tasks in a fast-paced environment.

 g. IT skills, including experience with databases and Microsoft Office applications.

 h. Knowledge of data protection, confidentiality, and safeguarding policies.

 i. Ability to work effectively as part of a team and with external partners.

Desirable

 a. Experience of using a CRM or case management system (e.g. Charity Log).

 b. Knowledge of the voluntary sector and inter-agency working.

GENERAL:

 a. Have use of a car, full driving licence, and ability to travel across Cheshire in the course of the role.

ADDITIONAL INFORMATION

HOURS:

The contracted hours for this role are 36.25 hours per week, typically worked Monday to Friday. However, both the specific working days and the daily hours within this timeframe can be discussed and agreed upon, based on operational needs

Out-of-office hours activities may be an aspect of this role.

CONTRACT:

All new staff are subject to a six-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e. the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

HOLIDAY ENTITLEMENT:

From the 1st January to 31st December the basic annual entitlement for full time employees is 25 days, plus an entitlement to Public Bank Holidays and a discretionary entitlement to 1 extra day awarded by the Trustees. Part time staff will have their entitlement pro-rated according to the number of hours they are contracted to work.

CRIMINAL DISCLOSURE:

The post holder will be subject to police checking by the Disclosure and Barring Service (was CRB) Enhanced Disclosure.

PENSION:

Age UK Cheshire has an automatic enrolment workplace pension scheme pension scheme in place for eligible employees.

HEALTH CARE:

Age UK Cheshire offers a Health Care Cash Plan and staff are entitled to receive healthcare benefits.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for the organisation because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

 Charity No 1091608.

SIGNPOSTING AND FOODBANK SESSION COORDINATOR

Lambeth & Croydon Foodbank (part of Oasis Hub Waterloo)

FULL-TIME or PART-TIME: 32-40 HOURS PER WEEK

FIXED-TERM CONTRACT: 12 months, although will be extended if funding continues

SALARY: £33,422 for 1FTE

We have an exciting opportunity for a Signposting and Collection Session Coordinator as part of our Foodbank team. This new role will provide dedicated 1-2-1 support to people accessing the Foodbank, delivering Foodbank collection sessions and developing our remote and in-person signposting and support for those accessing the Foodbank. This is a fast-faced, person-centered role, having a direct impact on the lives of local people experiencing hardship

Key responsibilities of this role will be:

• Providing operational support to Foodbank collection centres in host venues across Lambeth and Croydon
• Providing and developing wraparound support to those accessing the Foodbank
• Delivering and developing in-person and remote signposting
• Working with volunteers, partner organisations and host venues to provide effective and efficient support through collection sessions and beyond

The successful post holder must have:

• Proven experience of working or volunteering within a not-for-profit organisation/other food bank
• Experience working with people with multiple and complex needs
• Excellent communication skills

This is an exciting opportunity to be part of a growing national organisation, making a real difference to communities on a local level. As part of the package, Oasis offers:

· A pension scheme, currently offering 7% employer contribution

· A generous holiday allowance

· Working as part of a friendly, community-minded team of professionals

If you are interested in being part of this fantastic project and want to know more or for an application pack, please visit the Oasis Charity Jobs Website.We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Email your CV including a Supporting Statement . Your Supporting Statement should be no more than two A4 pages and must address the following questions:

1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.

2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.

Completed applications should be returned by 9am Monday 28th April 2025

Interviews will take place in-person on Tuesday 6 May 3rd March,

 The successful candidate will need to be provide proof of the right to work in the UK.  We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

AAUK is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.  We champion, support, and represent the vital work of air ambulance charities enabling them to save even more lives and improve patient outcomes everyday across the UK.

The postholder will work remotely as part of a national virtual team which meets in person on a quarterly basis (laptop, mobile phone and other relevant equipment will be provided).

The postholder’s key duty is to support the Finance Manager in delivering a high quality professional financial management service to the Charity’s Board and Management Team.

Interviews are expected to take place during the second half of April

St Paul’s is a vibrant, dynamic and ambitious church at the heart of the international city of Cambridge, with a vision to be a place of radical welcome and hospitality. The large, adapted church building has become a hub for community activity, encounter and prayer.  St Paul’s is looking for a full-time Centre Manager to play an essential role in the success of our ambitious vision. The Centre Manager will manage the operational life of St Paul’s Church and Community Centre, this includes all areas of its multifaceted life but with a focus on the commercial operations and building and people management

The Finance Manager is a pivotal role ensuring that all income received is correctly reflected in the fundraising CRM system (Salesforce) and also in the finance software (Sage Intacct).

This role supports the Fundraising Director and Fundraising team with their understanding and knowledge of not only how to approach any new fundraising initiatives (to ensure they are financially complaint), but also to advise on any Tax/VAT concerns.

With exciting plans for the next three year strategy taking the chairty to 2028 and supporting more cancer patients than ever before, this role is key to the development of our income and financial reporting.

Key Responsibilities:

• Analysis and reconciling of income from the different income platforms including income is captured within the correct entity (charity or the trading company), and with the correct VAT treatment
• Reconciliation of income between bank statements and Fundraising CRM system (Salesforce) working alongside the Fundraising team
• Preparing and uploading month-end income journals into Sage Intacct
• Debt reporting and debt chasing, including producing weekly debtors report with narrative
• Supporting the Fundraising team providing financial information; reviewing actuals against budget; supporting with setting budgets/forecasts
• Supporting the Finance Assistance with correct coding, entity and VAT for all sales invoices.
• Upload and/or authorise supplier and staff payments onto the banking system and run reports as and when required from the finance system
• VAT returns
• Control of Web Expenses (staff expenses portal)
• Monthly payroll, year-end payroll (P60’s and P11d returns) using Sage payroll software

In December 2024 we implemented a new finance system - Sage Intacct.  The new appointment must be willing to undertake approx 30 hours of online training (during work hours) to become competent at using the software.

Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post. 

Hours: Part-time time 4 days per week (28 hours per week)

Contract: Permanent

Location:Nottingham Diocese volunteer centre currently in Nottingham 

The successful candidate must be able to travel widely around the area covered 

Job Profile

CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD. 

The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Nottingham Diocese. This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting gatekeepers, networks and other stakeholders within the diocese to build fruitful and positive relationships.

The Community Participation Co-ordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation to volunteer recruitment and retention and parishion and school participation.

The role will be hybrid (40-60% of time at home and 40-60% based from the volunteer centre) or fully based from CAFOD’s Nottingham Diocese volunteer centre currently in Nottingham city centre, although it is expected that the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders as required. The post holder will also be meeting with other regional team members as required both virtually and face to face. At times it will be necessary to transport some equipment and resources and to be flexible to work evenings and weekends. 

The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for while time off in lieu (toil) can be claimed.

CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes participating, the plan is also focused on enabling parish communities to expand the breadth of their participation. Through greater numbers and activity of schools volunteers and volunteer co-ordinators, more schools will be visited by a CAFOD volunteer. It is not expected that the post-holder will routinely visit schools but that the vast majority of visits be completed by volunteers. 

The post reports to the Community Participation Manager. 

Key Responsibilities

Delivering participation plans  

• Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities 

• Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts 

• Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with gatekeepers 

• Be willing and able to share reports and information around community participation and recruitment, activity, development and retention of volunteers

• Closely monitor parish participation activity

Managing volunteers  

• Be the local volunteer manager in a specific diocese or dioceses 

• Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region 

• Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan 

• Contribute to development of volunteering opportunities especially the growth of volunteer leaders 

• Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people 

• Ensure each volunteer is appropriately inducted, briefed, trained and resourced

• Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD 

• Organize and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team 

• Ensure volunteer records are accurate and up to date on the database. 

Managing relationships 

• Build and maintain key relationships including with priests, school staff, academy trusts and others within a diocese as determined in the regional plan. Be point of contact with local Bishop.

• Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible. 

All staff are expected: 

• To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings 

• To participate in training and other activities as requested by the line manager 

• To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required 

• To be accountable for the achievement of objectives set by the line manager 

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered

Person Specification/ Essential Criteria 

Understanding our context  

A Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life 

B Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve. 

C Understanding international development: I have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities 

Working together  

D Managing ourselves:  Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others.  Ability to be self-motivated and able to work in isolation at times.

E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan

F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD 

G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission

Making change happen  

H Managing resources: confident with analysing and using data for planning, monitoring and reporting:  Proven planning, time-management and organisational skills 

I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth 

J Managing our performance:Ability and willingness to work to targets and achieve results

 K Taking the lead: Motivates others to get things done 

Job-specific competencies 

1. A demonstrable commitment to volunteering and understanding of its potential as a force for change
2. Experience of managing multiple relationships eg with clergy, stakeholders and a wide variety of volunteers. 
3. Experience of managing volunteers including recruitment, retention, deployment and celebration.

Please click here for a full list of CAFOD’s Staff Benefits 

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behavior as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.