Admin Assistant Jobs in Westminster, Greater London

We are looking for an enthusiastic HR and Office Administrator with great people skills to be a part of our core Head Office team.

The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the country and supporting great internal communications. 

Working closely with our CEO and Senior Management Team, a key part of the role is ensuring that we have effective organisational governance, contracting and HR systems in place. You will also support all aspects of HR, working with our HR Advisor to support recruitment processes, staff checks, induction, and development for our staff team.

The successful applicant will have excellent people skills, the ability to develop and maintain administrative organisational systems, and be happy getting involved in a range of different work. Experience of the charity sector, and experience of supporting HR, would be an asset but are not essential. 

Working days are flexible but likely to require Wednesdays.

The London Diocesan Fund (LDF) is seeking an Administration Assistant for the Bishop of Edmonton to play a crucial role within the Parish Area Support (Edmonton) team, based at Causton Street.

Job Summary

The Administration Assistant provides comprehensive support to the Bishop of the Edmonton Episcopal area. This includes handling communications, managing schedules, maintaining records, and assisting with safeguarding. Strong organizational skills and confidentiality are essential.

Job Responsibilities

Administrative

• Handle mail, inquiries, telephone calls, and emails to ensure smooth communication.
• Manage the Bishop’s diary and inbox daily, resolving scheduling conflicts.
• Draft letters, memos, and documents as requested.
• Maintain central databases (People System, CMS, Crockfords).
• Liaise with the Director of Ministry for ordination ceremonies.
• Coordinate domestic and international travel for the Bishop.
• Organize meetings, set agendas, take minutes, and distribute them.
• Compile the diocesan newsletter and communications.
• Ensure confidentiality in handling sensitive documents.
• Assist with the renewal and issuance of permissions for clergy and laity.
• Maintain awareness of significant events (confirmations, ordinations, etc.).

Reception and Hospitality

• Provide a professional welcome to visitors.
• Coordinate events, such as seminars, conferences, interviews, and social gatherings. Liaise with external parties to ensure successful execution.

Safeguarding

• Ensure safer recruitment processes, working with the HR team on checks.
• Monitor visa status for clergy without British citizenship.
• Track DBS checks and safeguarding training for clergy and licensed ministers.
• Manage clergy ‘blue files’ in line with GDPR and statutory requirements.
• Handle sensitive safeguarding concerns, identifying appropriate actions.
• Respond to pastoral situations such as clergy in crisis or safeguarding concerns.

Other Duties

• Perform other duties commensurate with the role, contributing to the diocesan team’s success.

Person Specification

Essential

• Proven experience in an administration role.
• Strong organizational skills and administrative efficiency.
• Proficient in MS Office (Word, Excel, Outlook).
• Ability to maintain confidentiality and adhere to safeguarding policies.
• Excellent literacy and numeracy skills.
• Ability to manage workloads under pressure and meet deadlines.
• Empathy with the Church of England’s mission and values.
• Right to work in the UK.

Desirable

• Educated to A-Level or equivalent.
• Administration-related qualification or relevant experience.
• Some understanding of the Church of England structures.

Equality, Diversity, and Inclusion

The Diocese of London is committed to a diverse and inclusive workforce. We encourage applications from individuals of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people, who are under-represented in our clergy and workforce.

Safeguarding

The Diocese of London is committed to safeguarding children, young people, and vulnerable adults.

Benefits

• Competitive remuneration package.
• 27 annual leave days, rising to 30 after 5 years, plus bank holidays.
• 15% employer pension contribution with salary sacrifice.
• Death-in-service benefit (x3 basic salary).
• Enhanced maternity leave of six months full pay after 12 months.
• Season ticket loans for public transport.
• Access to Benenden Health Insurance and EAP counselling.
• Up to £100 for eye tests and contribution toward spectacles.
• Two additional paid days for community volunteering.

Interviews will be held on 31st October 2024 (via Zoom).

You will be responsible for ensuring accurate processing and recording in accounts and administrative matters, processing invoices and performing bank reconciliations. You will also work with colleagues in The King’s Foundation ensuring compliance with policies and procedures of The King’s Foundation.

This role offers the opportunity to grow and develop within The King’s Foundation. As you become more familiar with our financial processes and systems, there will be opportunities to take on greater responsibility, including involvement in more complex financial tasks and projects. You will have the chance to work closely with senior members of the finance team, gaining valuable experience and insights into the wider financial operations of the organization.

Job Title: Retail Operations Administrator

Location: London

Salary: £27,104.62 per annum

Weekly Hours: 35

Reference: YMC1047962

About YMCA England & Wales:

At YMCA, we are committed to helping young people, families, and communities across England and Wales thrive. Our Retail Operations play a crucial role in supporting this mission by generating vital funds through our charity shops. If you are passionate about making a difference and eager to build your career within a purpose-driven organization, this could be the perfect opportunity for you.

Job Description:

We are seeking a detail-oriented and proactive administrator to join our team at YMCA England and Wales. In this role, you will provide essential administrative support to our field and support teams, ensuring smooth and efficient day-to-day activities. This is an excellent opportunity for an organised individual looking to advance their career in a fast-paced, supportive environment, with the potential to grow within the YMCA family.

Key Responsibilities:

- Print, pack, and dispatch resources to stores and field teams

- Respond to phone calls and emails, utilising standard templates where applicable

- Coordinate hotel and meeting room bookings for team meetings and events

- Provide administrative support to field and support  teams

- Deliver exceptional customer service to stores and customers

- Perform accurate data entry and maintain administrative records

- Assist with other administrative tasks as needed to ensure operational efficiency

Skills we are looking for:

- Proficiency in Microsoft Office (Word, Excel, Outlook)

- Strong communication and customer service skills

- Excellent organisational abilities with a keen attention to detail

- Capacity to handle multiple tasks efficiently in a fast-paced environment

- Previous experience in retail is advantageous

Why join us?:

At YMCA, you’ll be part of a team that makes a real difference in the lives of people across England and Wales. We offer a welcoming, inclusive working environment and opportunities for career growth within the charity sector. If you are committed to supporting our mission and are ready to take on a dynamic administrative role, we’d love to hear from you!

What you can expect:

-Competitive pay and generous allowances regarding holidays, healthcare, pensions, life assurance and maternity/paternity/adoption leave, employee assistance programme, annual season ticket loan* and subsidised gym membership* (*upon successful completion of probation)

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

How to apply:

If you believe you have the skills and enthusiasm to excel in this role, please submit your CV. 

The London Diocesan Fund (LDF) is seeking a PA to the Archdeacon of Northolt and Willesden Area Administrator to play a key role within the Willesden team, based from Causton Street. 

Job Summary 

The purpose of the PA role is to provide comprehensive administrative support to the Archdeacon of Northolt in the Willesden area, ensuring efficient handling of communications, management of her diary, and maintenance of records. This includes coordinating travel arrangements, organising meetings, compiling communications materials, and managing various financial tasks. Additionally, the PA plays a vital role in upholding confidentiality, being a source of support in the making of difficult decisions and assisting with safeguarding. The PA carries a vital role in linking Clergy, Church Wardens, and others to the support available to them in the Diocesan office and helping them feel supported and heard when they contact the Archdeacons office for help.

The Willesden Area Administrator is a member of the Area staff responsible for the efficient and effective running of the office. (s)he has strong links to the Bishops office, other members of the Archdeaconry Team, the Area Director of Ministry and his PA, other Area Staff, people in the parishes especially Church Wardens and church administrators, as well as key external stakeholders such as local authorities, businesses, architects and partner organisations. 

Job responsibilities 

Administrative 

• Proactive management of mail, enquiries, telephone calls, e-mail, using initiative when referring upwards and flagging issues with the Archdeacon 

• Diary management – forward planning of events and specific projects and day-to-day management of the Archdeaconry diaries. 

• Preparing agendas, support papers and taking minutes for meetings. 

• Draft letters and documents as requested. 

• Uphold the security and confidentiality of the documentation in accordance with GDPR. 

• Arranging visits in connection with ongoing works 

• Liaising with both architects and parishes for Quinquennial Inspections 

• Liaison with and between Area staff members and others, setting up meetings. 

• Organising arrangements for Archdeacon's Visitations including assisting with writing Visitation reports. 

• Organising and facilitating the annual Archdeacons visitation services and admission of Churchwardens, liaising with Area Deans and host churches to ensure they are well attended and organised, including the distribution of and receipt of Church Wardens Citations and Declarations 

• Liaising with the Director of Ministry’s PA and Bishops office to assist in the organisation of the induction process for new clergy. 

• Facilitating the Willesden Area Parish Administrators network including organising training and networking events for them. 

• Assisting the Archdeacon in implementing new initiatives and projects. 

• Discussing with the Archdeacon the response and approach to difficult situations in parishes, agreeing ways forward and helping to facilitate them, involving the Bishops office where appropriate. 

• Being the first port of call for enquiries to the Archdeacons office. 

• Supporting the Bishops PA in the efficient administration of vacancies and appointments including overseeing the area vacancies list and coordinating shortlisting and interview dates.

• Coordinating of the annual parish returns both Mission Statistics and financial. 

• Ensuring the highest possible quality of outward facing communication to parishes, clergy and external partners. 

• Overseeing updates of the People System, CMS, and Parish returns for the area. 

Financial 

• Tracking the Archdeaconry budget, including ordering stationary supplies 

• Managing the Archdeacon’s Discretionary Fund and Area Deans budget with oversight by the Archdeacon. 

• Approving invoices under £500 via Xledger with oversight by the Archdeacon. 

Safeguarding 

• Undertaking appropriate safeguarding training and knowing when to refer calls to the Archdeacon, on to the Safeguarding Team. 

Other 

• Undertaking any other duties commensurate with the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience working as a PA. 

• Administratively efficient. 

• IT proficiency (MS Office). 

• Time management and the ability to work at pace 

• High standard of literacy and numeracy 

• Empathetic to the mission and values of the Church of England 

• Right to work in the UK 

Desirable 

• Educated to A-Level or equivalent standard. 

• Experience managing budgets and tracking costs. 

• Administration related qualification. 

• Some understanding of Church of England structures and experience of working with the Ecclesiastical legislative framework 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering

Interviews will be held on 6th November 2024.

Our client, a leading London University is currently looking to recruit a proactive and dynamic Centre Administrator/PA, on a temporary, full-time basis (35 hours) for 3-months. The post will be hybrid working, with 5 days on-site at their campus in Central London.

Key responsibilities for this post will include:

• Providing administrative and secretarial support to the centre leadership team including diary management, organising travel and accommodation, and providing reminders for appointments and deadlines.
• Responsibility for the recruitment and HR processes for staff and students in the centre, including ensuring that information in the database is kept accurate and up-to-date.
• Assisting in the planning and organisation of centre activities.
• Acting as one of the main administrative points for the centre, liaising with both internal and external stakeholders, including colleagues across the institution to ensure the smooth running of services within the centre.
• Contributing to the development and production of centre documentation (e.g. newsletters, websites, posters, reports and guidelines) using appropriate software.
• Financial administration, including raising purchase orders and processing invoices, and liaising with the purchasing office to ensure cost-effectiveness in the day-to-day running of the centre.
• Coordinating, arranging, and supporting meetings.

To be considered for this post, you will have:

• Previous experience within a similar role within the higher education or wider not-for-profit sectors.
• Experience of diary and agenda management, and time-management.
• Excellent interpersonal and communication skills, a keen attention to detail and organisational skills.,
• Experience managing and prioritising a varied workload, working well under pressure and a flexible attitude to work. 

If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

We are seeking a Temporary Executive Assistant and Business Administrator to join a prestigious professional medical organisation in London. This full-time role offers a unique opportunity to work at the heart of the organisation, supporting its senior leadership team, particularly the President.

Position Details:

• Location: London (Hybrid)
• Working Hours: Full-time (35 hours per week, Monday to Friday)
• Contract Type: Fixed Term Contract until end of March 2025
• Salary: £36,700

Main Responsibilities:

• Provide high-level executive administrative support to the President and, when required, other senior leaders.
• Serve as the main point of contact between the President and both internal and external stakeholders.
• Manage the President’s inbox, handle complex diary events, and ensure effective meeting preparations.
• Support internal and external meetings, governance processes, and College business administration tasks.
• Draft and respond to communications, ensuring smooth flow of information.

What We’re Looking For:

• Proven experience in senior-level administrative and secretariat roles.
• Ability to manage complex diaries, coordinate meetings, and communicate professionally across all levels.
• Familiarity with governance processes, such as committee administration and preparation of formal minutes.
• Strong IT skills, including Microsoft Office365, MS Teams, and Zoom.
• Experience in healthcare, NHS, or professional membership environments is desirable.

Key Skills:

• Excellent verbal and written communication.
• Strong organisational and multitasking abilities.
• Attention to detail and a proactive mindset.
• Flexibility and resilience under pressure.

If you have previous experience in a similar role, thrive in a dynamic, professional environment and possess a keen eye for detail, we encourage you to apply.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job title: Fundraising and Legacy Administrator

Reports to: Individual Giving Manager

Salary: £15,900 per annum (£26,500 FTE)

Contract: 3 days (21 hours) per week, fixed term until end of December 2024

Location: Westminster, London 

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit a Fundraising and Legacy Administrator to provide administrative support within the Individual Giving and Gifts in Wills team and ensure all daily tasks and objectives are met in collaboration with the Fundraising Administrator. 

This is an exciting role in our Fundraising team that will be responsible for the day-to-day management and coordination of the legacy administration, and for providing monthly legacy income forecasting reports. You will also support the Individual Giving & Gifts in Wills Manager in the implementation of the legacy marketing strategy, lead in the management of the charity database and lead in the processing of recording and thanking supporters for their donations. In addition to this, you will work closely with the finance team to ensure that all fundraising income is coded correctly and that regular Gift Aid payment runs are executed.

Please refer to the job description for further information. 

In your cv and cover letter, please answer the below questions and outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

1. Please tell us about your previous experience working in the charity sector (max. 100 words).

2. Please tell about your experience using a CRM database (max. 100 words).

3. Please tell us about your proven track record and passion for delivering outstanding customer service (max. 200 words).

We are committed to safeguarding and promoting the welfare of children. We require successful job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.

Applicants must have the right to work in the UK. We are unable to sponsor visas. 

Team Administrator (CYP Engagement Team)
£31,531.00 pa plus excellent benefits
London WC1 and home-based
35 hours per week

As Team Administrator for the Children and Young People’s Engagement Team, you will be responsible for providing vital administrative support to a dynamic team working with children, young people and parents all over the UK.

The Team Administrator will provide administrative or logistical support to different team projects, working groups, committees, events or activities. This will also include supporting the finance functions for the Team and managing purchase orders, invoices and expenses and supporting the project teams by drafting and preparing documents. In addition you will ensure all phone and email queries are answered, using clinical experts and team colleagues for advice if necessary.

You will also be responsible for planning, coordinating and communicating online/face to face project or programme meetings and activities with the support of the project managers, coordinator and youth voice advisors.

Reporting to the Head of Children, Young People & Engagement, this is a varied role in which you will have the opportunity to support the work of different engagement projects through assisting and disseminating project reports, joining sessions with children and young people across the year, and the managing of project materials.

Educated to a good standard you should have extensive administrative experience or skills and have well-developed experience and knowledge of Microsoft applications along with proven proof reading and minute taking abilities.

With demonstrable interpersonal, communication and organisational skills, you should have the ability to coordinate several projects concurrently whilst having excellent report writing skills, being able to present information in a fluent and persuasive manner to people at a range of levels.

Experience of problem solving, identifying solutions and setting up new systems or mitigations in relation to complex and dynamic administrative activities is essential.

Knowledge of website maintenance and social media experience would be desirable, as would a background of working in direct delivery teams, supporting those who work with children and young people.

The Administrator role offers the opportunity to work closely with those in the field of child and youth engagement, youth volunteering and children’s rights. In this role you will start to gain knowledge of children’s rights and what matters to children and young people within child health by actively participating in the Children and Young People’s Engagement Team’s programme of activities, helping us achieve our aims.

There will be occasional evening and weekend sessions/events throughout the year where you will also be required to attend to support the event.

The Children and Young People’s Engagement Team undertakes a varied programme of work in supporting under 25s, parents and carers to get actively involved in the work of RCPCH, using youth work and social action approaches.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. 

The College will require a full Disclosure Barring Service Check to be undertaken for this role. This role is exempt from the Rehabilitation of Offenders Act 1974.

Closing date: 4 November 2024

Team Coordinator / Personal Assistant

Would you like the opportunity to use your well developed organisational and co-ordination skills to help millions of separate children get Back to Family? Hope and Homes for Children is looking for a Team Coordinator / Personal Assistant to join our Marketing, Communications and Fundraising team in support of our mission to ensure that every child enjoys being part of a loving family.

About the role:

As our Marketing, Communications, Fundraising Coordinator, you will work closely with our Director of Global Marketing Communications and Fundraising and provide a wide range of executive level administrative support including diary management, preparing internal and external communications and co-ordinating the management of critical cross team processes and supporting our wider MCF team on specific projects.

You’ll join a brave, can-do organisation and do work that matters day in, day out. You’ll be encouraged to think and act big, and you’ll be mandated and supported to make things happen. You’ll work with dedicated, passionate champions who are ready to take bold steps to inspire change by advocating and engaging individuals, communities and organisations across the globe in the foundational importance of family love for children.

About you:

With a good eye for detail, confidence in a range of IT packages, excellent communication and project coordination skills and a proactive approach, you will be as comfortable self-directing your work, based on agreed priorities, as you are working to a brief as part of cross-team project group. The successful candidate will bring a flexible and energetic approach to our vital work to support children and families.

About Hope and Homes for Children:

Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them.
Science shows what we all know that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of sexual and physical abuse, as well as extreme neglect.
Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.

Location: Flexible (the post holder can be home or office based, but must live within reasonable travelling distance of our London Office to allow for attendance there at least twice a month)
Contract Type: Permanent
Hours: 22.5 hours per week, with flexibility, as we have generous flexible and home working practices.
Salary: £28,000 to £32,000 per annum including any London Weighting.
Closing Date:  The final cut off for applications is 8 November 2024, however we may close the vacancy early if we receive strong applications, so please don’t delay and get in touch if you have the right skills, experience, and passion for our cause.

To apply, please upload your CV and a brief covering letter (500 words max) indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.

Other information: This post requires the post holder to have the right to work in the UK and may be subject to a DBS check.

HHC actively encourages equality and diversity, and we look to recruit across age, gender, ethnicity and background as we believe diversity brings us closer to our mission of eliminating orphanages.

You may also have experience in the following: Personal Assistant, Executive Assistant, Senior Secretary, Corporate Secretary, Senior PA, Senior Administrator, PA, Team Coordinator, Project Coordinator, Project manager, Project Administrator, Marketing coordinator, Fundraising Coordinator etc.

REF-217 364

Your HR Asssitsnt / HR Admin role

• Lead on generalist HR support to the Employee Relations Team.
• Provide administration support for employment relations cases, TUPE, restructures and mediation services.
• Answer queries from managers and staff on HR matters.
• Support the HR Advisors and HR Managers with coordination of hearings, other formal meetings, coordination of cases and mediations,
• Organise and coordinate hearings, appeals and other employment relations/consultation meetings for chairs, managers and investigators, arrangements, and minute taking.
• Assist in the production of reports as directed by HR Managers or Workforce Information Analyst or others.
• Enter/check data as required into the HR system, ensuring that all data is updated and correct. Liaise with payroll services to provide them with accurate data in relation to the cases and processes being supported.
• Provide an excellent, credible and responsive experience to all end users of the service and answer questions or issues or support on cases and change management as needed.

What you'll need to succeed

• Good HR administrative experience, including using MS office suite to accurately produce. letters, record data and other associated duties.
• Experience of accurately using administrative filing and recording systems.
• Ideally proven experience working within a HR team and using HR data bases.
• Experience of working in a fast-paced organisations.
• Knowledge of HR best practice and employment law.

What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Association of Chairs (AoC) is looking to offer a 6-month, 3-day a week role, ideally suited to someone looking for a first job or to gain experience in the charity sector. The role will be an opportunity to learn about all the different aspects of running a small non-profit organisation, from putting on events and evaluating their impact, to producing a range of engaging communications and marketing our services to our members. 

You will work as part of a friendly, small team to deliver and evaluate our training programme, produce digital content and reports and provide a high level of customer service. Full training will be provided on using AoC’s digital platforms and other aspects of the role as needed.

Why work for the Association of Chairs?  

The Association of Chairs (AoC) champions chairs of charities and non-profits across the UK and supports them to lead their boards and govern their organisations effectively. We offer a unique peer network, a lively programme of specialist training and events, and a variety of digital resources. We have an established membership base and a growing number of newsletter subscribers and followers on social media. 

AoC is in an exciting period of growth and change. We have recently launched our new 3-year strategy which will see us expand our membership community and offer a wider range of products, services and member benefits to chairs of charities across the UK. We are completing a brand refresh and are about to start work on a new website connected to a member portal and CRM. 

What are the benefits for you?  

This is a key support role in a well-respected and well-networked charity. Additional benefits of the role include:  

• Hybrid working between home and our office in a lively co-working space for charities and social enterprises near London Bridge 

• Ability to work flexible hours

• Training and development opportunities   

• Pension (4% of eligible earnings) 

• Access to our Employee Assistance Programme 

• Time off for trusteeships or other governance roles 

• An opportunity for wide exposure to the charity and non-profit sector 

Want to know more? Check out our full information pack to learn more about our important work and who we're looking for.  

Salary: £28,216.60 per annum, pro-rated

Location: Flexible, including home working

Contract: Fixed term contract ending April 2025, 6-month fixed term contract – we are looking for someone to start in the role by Wednesday the 6th of November please specify this on your application if you can start in post by this date.

Hours: Full time 37.5 hours per week

Interview date:  Friday the 25th of October

Closing date: Monday the 21st of October at 11:30pm 

Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising?

Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.

About the role

The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.

About you

Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.

Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.

Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.

Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.

Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.

Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.

Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values. We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate.

Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all. Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest confirming you can start in post for the date required. The expression of interest should be relevant to the points in the ‘About You’ section of the job description attached to this advert.

Any applications submitted without an expression of interest will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is an exciting opportunity to support and develop the work of the Christian Funders’ Forum (CFF).  We are looking for an experienced coordinator with excellent relationship skills to continue to support and grow the membership of the CFF to enable the group to deliver on its mission to live and share Christ’s love through supporting each other and serving the Christian charitable sector.

The ideal candidate will possess administrative, digital, and social media expertise alongside the interpersonal skills needed to champion a positive, engaging membership culture to foster learning, sharing and collaboration.

You’ll be responsible for communication with members from both the Chairs and Executive CFF groups to coordinate meetings, ad-hoc training, and networking events. You will keep the intranet hub content rich and the website up to date to nurture the membership community.