Activities Assistant Jobs in City Of London, Greater London

JOB DESCRIBTION

Job title: Executive Assistant to the CEO

Contract: Part time, 3 days/22.5 hours per week. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.

Salary: £16,799 pro rata (£28,000 full time equivalent)

Manager: Gestalt Centre CEO

Location: Working in-person at the centre at London Kings Cross and remotely.

ABOUT THE JOB

Job Purpose 

We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

Location: Either in one of our global offices (Bristol or London - UK, Kenya, Madagascar, Belize, Indonesia, Timor-Leste, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Tanzania)

Closing date for applications: 31st October 2024

Contract status: Global post, full-time

Start date: As soon as possible

Contract duration: 1-year fixed-term contract

Remuneration: circa £23,700 gross per annum (UK); circa Ksh780,000 gross per annum (Kenya); circa MGA 9,600,000 net per annum (Madagascar); circa BZD 20,400 gross per annum (Belize); circa IDR 77,293,000 gross per annum (Indonesia); circa USD 4,060 gross per annum (Timor-Leste); circa XOF 3,240,000 gross per annum (Senegal); circa TZS 11,176,000 gross per annum (Tanzania).

Salary Band: E2 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

We are currently recruiting an administrative assistant to support our Donor Stewardship team to ensure effective grant management and fundraising delivery. This is an exciting opportunity to join an ambitious and growing team in a support function. Reporting to the Global Project Development Manager, this is a full-time role on a one-year fixed-term contract. The role will require working closely with overseas colleagues.

The successful candidate will be a motivated, proactive, and highly organised individual with excellent knowledge of administrative systems. You will demonstrate a proven track record through employment and/or volunteer experience of prioritisation, multi-tasking, flexibility, adaptability, and exceptional oral and written communication skills. You will thrive in dynamic, fast-paced, and ambitious environments and ideally have a proven track record in communicating effectively and professionally and managing competing priorities to meet deadlines reliably.

We are looking for an individual who is open to new ideas, embraces innovation, and can demonstrate experience building effective working relationships. Applications will be assessed based on candidates’ alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.

Please see the attached job description for full details.

Closing Date: 5 November 2024

Ref 6864

We're looking for a proactive, adaptable and engaging individual with proven experience of delivering excellent customer or supporter care to join our team as a Central Community Fundraising & Engagement Assistant!

You'll get to work with our fundraisers and teams across the Fundraising & Marketing Division to help build lasting relationships with our supporters, plus enable the Regional Fundraising & Engagement team to deliver exceptional support to individuals, groups and corporate partners who raise vital funds and awareness for our work.

Please note: This role will require the successful applicant to work from our London, Farrington office 2-3 day a week. 

 About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

As Central Community Fundraising & Engagement Assistant, you will be responsible for the delivery of central fundraising and engagement support to regional supporters.  You will be the first point of contact for incoming enquiries and will proactively communicate with supporters across the department, using relationship fundraising techniques to provide an excellent supporter experience and build long term relationships.  Our successful candidate will also ensure processes and materials are in place to enable staff and supporters to carry out their fundraising in a compliant and effective way.

You will:

• Be point of contact for regional supporters and provide an excellent supporter experience across multiple channels
• Be responsible for maintaining and updating supporter records, fundraising activity and communication history
• Ensure supporters have the fundraising materials needed to deliver successful, enjoyable and compliant activities
• Assist in the creation and delivery of regular and engaging communications to both internal and external audiences, ensuring data is accurate and contact preferences are adhered to
• Maintain oversight and accurate recording of income and expenditure for the team, including regular reporting of the performance of our supporter's online giving platforms, donation coding and tracking team expenditure
• Provide central support to the regional teams, incl. coordinating logistics for departmental meetings and events
• Support the Challenge Events team in supporter stewardship and event delivery

To be successful, it is important that you have:

• Proven experience of delivering exceptional fundraiser/customer care
• Experienced relationship manager, able to quickly build successful relationships with colleagues, supporters and suppliers
• Excellent project management skills and highly organised
• Impeccable attention to detail and the ability to work independently without supervision
• First-class interpersonal, prioritisation and communication skills, both verbal and written
• The willingness to carry out duties outside office hours in the case of an emergency appeal
• A commitment to Save the Children's vision, mission, values and approach.

What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• The opportunity to make a tangible difference in the lives of children globally in a dynamic, supportive, and collaborative work environment.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Closing date: November 5, 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, however, this role will require the successful applicant to work from our London, Farrington office 2-3 day a week. Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

About us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

Read more about our mission and values on our website

About you

You will be responsible for supporting the strategic development of our publications, including journals and an open research platform. They will be responsible for generating high-quality content in our titles and support the ongoing movement toward open science. The post holder will ensure we support the microbiology community in our publishing activities, working closely with colleagues, external stakeholders with microbiologists in academia, industry, and infection science environments.

The Publishing Editor will also support and manage editors and editorial boards, monitoring performance and running recruitment as and where required.

The successful candidate will have experience in academic publishing, the ability to communicate with internal and external stakeholders at different levels and, have working knowledge of Microsoft  Office Applications.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;

• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Closing date: 31st October 2024

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Liberty is seeking an Operations Assistant. The postholder will work closely with the Head of HR & Operations to facilitate the smooth running of Liberty’s office

This is an exciting, broad and varied role with opportunities to gain experience in new areas such as office administration, facilities, IT, health and safety as well as event planning. This role is office based with one day a week working from home.

The successful candidate will be an effective communicator with excellent IT and problem-solving skills and will be self-motivated and able to work well in a team environment.

The successful candidate does not need to demonstrate extensive experience in operations, and we do not require the postholder to have any specific qualifications.  We are looking for someone who has great interpersonal skills, is proactive and interested in learning new things, and who is excited to be part of a team in one of the UK’s oldest and most effective human rights campaigning organisations.

To support the postholder’s career development goals, an enhanced training & qualification budget is on offer and appropriate time will be protected for this purpose.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from historically underrepresented groups.

The deadline for applications is 5PM Monday 11 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Thursday and Friday 28/29 November 2024

Second round interview will be held on Tuesday 3 December 2024

Unfortunately we will not be able to accommodate requests for interview slots outside of these dates on this occasion.

Apply via the job board on our wesbite.

Job Summary 

The primary role of the Area Dean’s PA is to provide high quality and professional administrative support to the Area Dean of Hackney in their work. The job requires someone who is a self-starter, who is able to prioritise a busy workload, meet deadlines and work as part of a dynamic team.  

Job responsibilities 

PA duties  

• To support Area Deans with the administrative aspects of the Hackney and Islington Projects: Hackney Area Dean oversees the catholic mission stream of work

• To support the Area Dean with administration related to their parish and deanery responsibilities in partnership with local colleagues, ensuring that all documents and briefing materials are prepared and collated.

• Dealing sensitively and confidentially with mail, email and telephone calls. To respond as far as possible on the Area Dean’s behalf, and, where appropriate, draft emails and letters.

General Duties  

• To develop and maintain efficient filing systems, both in hard copy and electronically.

• To be responsible for the ordering of office supplies and equipment.

Support to Mission Project  

• Assist the Area Dean with organising meetings with colleagues, planning mission and training events

• Liaise with the Archdeacon and Dean of Mission and Associate Area Dean

• Communications with the Stepney Area Team.

• Provide administrative support to the Parish and Deanery (rotas, minutes, agendas etc) in a way that releases capacity of the ministry of the Area Dean

• Processing of Area Dean’s expenses.

Finance 

• Support the parish finance processes where required.

The postholder may be required to undertake any other duties that are commensurate with the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Excellent administrative skills with proven relevant experience 

• Experience of email management and electronic filing 

• Ability to innovate, initiate and maintain good and effective administrative procedures 

• Proficient user of Microsoft Office and Eventbrite with the ability to master quickly other software packages 

• Database experience   

• Good interpersonal and social skills: Good communication skills with the ability to communicate effectively in written and spoken English, and able to relate to the wider public 

• The ability to work well with others, as well as independently when required (This post will be located in a satellite office) 

• Efficient and organised with an eye for detail and an ability to anticipate what needs to be done 

• Sympathetic to the aims and ethos of the work of the Church of England 

• Be willing to turn their hand to a variety of tasks as the need arises 

• Good judgment, discretion and confidentiality 

• Self-motivated with the ability to remain calm under pressure 

• Willingness to work flexibly with occasional evening and weekend attendance required (Time off in lieu given) 

Desirable 

• Experience of running and overseeing events and courses 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Interviews will be held on 5th November 2024.

Our commercial and operations team is responsible for generating income for the charity through our venue hire business and property, as well as supporting the operations of the buildings. This is a key part of enabling the successful delivery of our charitable activities. 

This new role will support the Event & Venue Manager and the wider events team in delivering high-quality events, ensuring that all aspects of the event run smoothly and efficiently. 

We are looking for someone who would like to use their events or hospitality experience to help ensure our clients receive the best possible experience. You will have great organisational and communications skills with excellent attention to detail.

This role will be varied, typically your day may involve, assisting with technology setup, greeting clients and providing housekeeping, providing reactive assistance (printing, temperature control, furniture adjustments etc.) & collecting feedback. You will supervise our Events Assistants and Welcome Hosts under the direction of the Events and Venue Manager.

Please download the full Job Description for more details.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Hours: 35 hours per week, term time only (Monday – Friday 9am- 4.30pm) 

Summary of the role

Our successful charity runs pathways which focus on employability and skills for everyday living to help young people, with SEN and learning disabilities to gain confidence and social support, alongside nationally recognised qualifications. Green Corridor requires the skills of an enthusiastic and reliable Teaching Assistant, who can work effectively with our learners who each have their own additional needs. The candidate we require should ideally have experience and/or affinity for working with young adults with Special Educational Needs. The role would involve supporting learners within their subject area, and functional skills, encouraging them to reach their full potential.

Specific duties and responsibilities of the role

Supporting Young People

• To work with the tutor to establish an appropriate learning environment.
• To work with the tutor on lesson planning, evaluating and adjusting lesson/work plans as appropriate.
• To monitor and evaluate learners’ responses to learning activities through observations and planned recording of achievement against learning objectives.
• To use specialist skills to support learners’ learning such as PECS, Makaton, symbols and iPads. 
• To assist with the development, implementation and evaluation of learning programmes and individual work plans.
• To prepare and assist in the preparation of the classroom, resources and equipment.
• To establish productive working relationships with learners acting as a role model and setting high expectations.
• Communicating with learners with varying degrees of speech and language difficulties, using communicative system/equipment where necessary.
• To promote inclusion and acceptance of all learners within the classroom and across Green Corridor.
• To support learners consistently whilst recognising and responding to their individual needs
• To encourage individual learners to interact and work co-operatively with others whilst engaging in activities.
• To promote independence and employ strategies to recognise and acknowledge achievement and self-reliance.
• To provide feedback to learners in relation to progress and achievement and to provide accurate, evidenced and objective feedback and reports to the tutor.
• To be responsible for keeping and updating records with the tutor and other staff, contributing to reviews as requested.
• To liaise with specialists (such as SALT, OT and Physio) and follow their advice for safety, learning and therapy programmes, as appropriate.

Wellbeing and Safeguarding

• Meet with parents and carers as part of maintaining positive relationships and the full implementation of the Green Corridor’s values and ethos.
• To promote Green Corridor’s values, positive attitudes and good learner behaviour, dealing promptly with conflicts and incidents in line with established policies and procedures, encouraging learners to take responsibility for their own behaviour.
• To supervise learners on visits, trips and out-of-school activities as required
• To support breaktime/lunches and lunchtime supervision within employed hours
• Administer first aid as appropriate
• To carry out Team Teach/MAPA if required

Professional Development 

• To participate in 30 hours CPD per year specific to the needs of learners and Green Corridor, including working towards appropriate qualifications needed to perform your role.
• To keep your own individual Professional Development Plan up to date. 

Other duties 

• Undertake any other task identified as being necessary to fulfil contract requirements or the requirements of an individual support.
• The post holder will be required to undertake other appropriate activities related to achieving the organisations objectives, as determined by the CEO or your line manager.

Essential person specification

• Level 2 Award in Education and Training or willingness to work towards.
• Excellent communication skills, both oral and written.
• Enhanced DBS clearance

Benefits:Company pension, subsidised lunches, healthcare, gym membership discounts and Employee Assistance Programme.

Quintessentially Foundation is on a mission to light up the lives of children and young people facing severe disadvantages in London. We are a proactive, grant-giving foundation dedicated to tackling child poverty and addressing the inequalities that exacerbate it. We do this by funding, supporting and scaling small frontline charities well-positioned to make a big difference.

As Executive Assistant to the Chief Executive, you will be pivotal in managing day-to-day administrative tasks and providing strategic support. This role requires foresight, discretion, adaptability, and the ability to handle a range of tasks with a high level of autonomy. You’ll deliver comprehensive executive support to the Chief Executive, liaise with key stakeholders, and help to oversee special development projects that drive the foundation’s mission forward.

The Executive Assistant will cover the foundation broadly, from governance and trustee matters to supporting operational and strategic planning, preparing reports and supporting donor engagement. The Executive Assistant is key in helping the Chief Executive and foundation stay ahead of future needs, ensuring the organisation’s operations and goals are strategically aligned and allowing for proactive rather than reactive decision-making.

This multifaceted role will work with the internal team, charity partners, donors, philanthropists and corporate sponsors supporting the foundation. So, if you’re eager to make a difference and want to nurture your skills to contribute to a promising foundation, you will love it here!

Events Assistant
Daily rate £133.33 PAYE (made up of £118 candidate pay and £15 holiday pay)
4- 6 week contract, 3 days a week in London Office

The Talent Set is delighted to be working with an esteemed membership association, to recruit a temporary Events Assistant supporting the team across creative projects. The ideal candidate will have events and administrative experience, ideally across membership and or education establishments.

Key Responsibilities:

• Support the planning, coordination, and execution of a wide range of events, including conferences
• Assist in liaising with suppliers, and external stakeholders to ensure smooth event logistics
• Help with the setup, day-to-day coordination, and post-event breakdown, ensuring everything runs smoothly
• Provide administrative support, including maintaining accurate records and reports

Person Specification:

• Passion for events and previous experience in event coordination or administration is essential, experience across membership and or education establishments is desirable
• Strong organisational skills with the ability to multitask and prioritise workloads in a fast-paced environment
• Excellent communication and interpersonal skills, with the ability to build positive relationships with stakeholders at all levels
• Demonstrating initiative and a willingness to be adaptable with a problem-solving mindset
• Keen attention to detail, ensuring accuracy and thoroughness in all tasks
• Previous experience in event coordination or administration is essential

The deadline for applications is Tuesday 10th September 2024.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Salary: £28,216.60 per annum, pro-rated

Location: Flexible, including home working

Contract: Fixed term contract ending April 2025, 6-month fixed term contract – we are looking for someone to start in the role by Wednesday the 6th of November please specify this on your application if you can start in post by this date.

Hours: Full time 37.5 hours per week

Interview date:  Friday the 25th of October

Closing date: Monday the 21st of October at 11:30pm 

Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop a career in fundraising?

Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Supporter Experience team.

About the role

The main objectives of this role will be to provide excellent supporter care to Shelter’s fundraisers, which will involve building relationships and giving fundraising and event support and advice and providing efficient administrative support to the department. We want to give you scope to grow into a confident and successful fundraiser, so you will receive training and provide supporter care and admin support across a variety of community & events activities, events and products across all three teams.

About you

Communicating with a variety of people: you will enjoy communicating with people in a variety of different ways, over the phone, face to face, by email, letter and over social media channels.

Time management & organisation: there’s a lot to do, particularly when we have fundraising products live and during the busy winter fundraising period, so it’s important to be able to manage your time well. The team has a really positive collective attitude to helping you do this, and they will suggest different tools and methods to stay on top of your work. But your being organised from the get-go is important.

Attention to detail: in all tasks, you will need to have a good eye for detail to make sure work is completed with a high level of accuracy.

Proactive: there are many activities to get involved with at Shelter, so being proactive ensures you get as much from your role as possible. Within your role you need to take initiative in setting up meetings, asking questions and suggesting/trying new ideas. Beyond this, taking advantage of volunteering in our shops or at events, and visiting local Shelter Hubs, is a great way to understand the cause and sector.

Willingness to be busy: everyone in the team has lots to do and has a range of responsibilities across different areas. To be successful in this role, you need to be willing to be busy during the working day and enjoy the variety this brings.

Flexibility: as this role will support work across the wider Community & Events team throughout the year, it is vital that the successful candidate is adaptable and willing to get stuck into different activities when needed. There will be occasional evening and weekend work to support events, for which time off in lieu will be given.

Positive attitude to learning: one of the most important aspects of the job is being positive and willing to learn. Being open-minded and keen to find solutions to problems is essential.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Supporter Experience team at Shelter exists to provide expert stewardship to build deep long-term relationships, enhancing the supporter experience to drive income now and increase lifetime values. We ensure supporters feel valued and appreciated by Shelter and understand the impact of their support. We’re part of a wider Community & Events team that sits within an Income Generation directorate.

Together, we look after a wide variety of fundraising activities to help fund our mission to ensure a safe home for all. Your team are welcoming and supportive, we work hard but try to have a lot of fun as well. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest confirming you can start in post for the date required. The expression of interest should be relevant to the points in the ‘About You’ section of the job description attached to this advert.

Any applications submitted without an expression of interest will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

Salary: £20,570 - £24,000 (FTE) per annum, depending on experience

Hours: 35 hrs FTE

Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged.

Providing excellent customer care, engaging and involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. To be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the Income Generation Team.

About You

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.

Closing date: Monday 28th October 2024 – 9am

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Digital Communications Assistant
Salary:  £24,500 - £26,000 per annum
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week
Location: Hybrid / Hatfield / Flexible 

Join our friendly and supportive team to grow our digital communications and presence. If you’re a confident person who loves social media, is passionate about preventing youth homelessness, has great writing skills and creative ideas then we would love to hear from you. hyh offers great development opportunities in this role after 12-18 months of demonstrating your success.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

RESPONSIBLE FOR:

Creating, developing and evaluating hyh’s online and social media presence to engage supporters, stakeholders and the wider public and to maximise digital fundraising opportunities. The role also supports the development of digital content to support service delivery at the charity leading on public and internal comms.  

The Digital Communications Assistant will:

Contribute to hyh’s overall Fundraising & Communications strategy as a member of the Fundraising & Communications Team

Improve supporter acquisition and retention through digital channels, building engagement and loyalty.

Source, generate, edit, schedule and post written, visual, audio and video content that drives brand awareness, is shareable and encourages actions to generate income.

With guidance, deliver outstanding and innovative communications for different audiences and across multiple channels which align with hyh’s Comms plan.

Inspire, inform and motivate supporters to give to hyh as well as demonstrating the impact of their donations on beneficiaries. 

Learn to manage a calendar programme of social media and website activity.

After training, act as the first point of contact for social media and our website, responding appropriately and championing and signposting people to the work of hyh

Create and update content for hyh’s website

Develop and grow TikTok content which is engaging and educational, becoming hyh’s expert on this channel

Create digital materials to support the Fundraising team across all income generation streams with their activities and campaigns throughout the year.

Over time, act as a brand champion within hyh, promoting the use of social media and encouraging greater understanding of the website and social media channels

Keep abreast of new developments, trends and technologies, identifying and proposing new digital opportunities for hyh.

Understand, evaluate and circulate social media and website analytics.

Develop digital projects to support delivery of hyh’s services to support young people facing homelessness

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter or video no longer 3 minutes to share your skills and experience along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

Do you enjoy working with people and delivering groups and activites to combat loneliness and give opportunities to those who may not typically have them?

The Community Engagement Project Assistant role will include delivering classes, hosting events and working with clients in their homes, in our day centre, and in community settings such as libraries, job centres, sheltered accommodation and other voluntary sector organisation hubs.

The service aspires to support, but is not limited to, older Wandsworth residents in the following groups: BAME; dementia; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.