Young People Jobs

We are looking for a GP with experience of providing healthcare to excluded groups outside of regular healthcare settings to play a key clinical role in the development and delivery of services that will support equal access to primary medical services for people seeking asylum in contingency accommodation in Northeast London. The outreach service will offer initial health and social assessments, urgent care, and will facilitate GP registration and, and support access to wider healthcare and support services within the area through direct referrals and signposting, and coordination with other local services and partners.

You will lead by example, with your demonstrable experience delivering person-centred, compassionate care to people seeking asylum or other excluded community, as well as deploying your effective advocacy, coordination, and multi-tasking skills. The role requires emotional agility, and resilience, especially when dealing with complex situations such as mental health crises, trafficking, and homelessness, where you will draw on your experience to manage complex situations calmly and compassionately. You will be someone who thrives in a dynamic, fast-paced environment, is committed to high standards of care, and will be able to work productively and constructively within a close knit team by demonstrating an open and responsive attitude and using your excellent communication skills.

You will have strong IT skills and ideally a driving licence to be able to support us to deliver our services in our dedicated mobile clinic vans. You will have the skills to work independently and manage your own and volunteers' health and safety, sometimes working alone.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

Closing Date:

Monday 22nd July at 9am.

How to Apply 

To apply, please submit your CV & Covering Letter to the email address provided on the website, with the following details:

- Why you would be interested in the role

- Number of days

- Contract length

Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

User Voice was created for and is run by people who have been in prison and on probation. Lived experience means we engage empathetically instead of sympathetically.

We exist to reduce offending and improve rehabilitation by working with the most marginalised people in and around the criminal justice system. We ensure that practitioners and policymakers hear their voices.

This is a fantastic opportunity to work in an innovative and growing charity. We are looking for a dynamic, authentic, and inspiring individual to join our team.

The role requires an individual with experience in project management, financial management, financial modelling, contractual management, negotiation and commercial operations.

The successful candidate will be self-driven, energetic, proactive, committed to delivery, and enjoy working in a team whilst also taking ownership. As User Voice is a relatively small team, you must be comfortable being hands-on.

PERSON SPECIFICATION

Essential:

1. Minimum 4 years’ experience in a middle management or senior commercial role
2. A recognised high-quality relevant qualification 
3. Experience in contract negotiation
4. Strong presentation skills with ability to summarize effectively for different audiences
5. Detail-oriented and able to take initiative in owning projects with the support of the team
6. Excellent communication and interpersonal skills
7. A strong and demonstrable commitment to and understanding of the promotion of equality, diversity and safeguarding.
8. Good experience of Microsoft Office
9. Requires that the post holder is not automatically disqualified by (or can obtain a waiver from) the Charity Commission

Desirable:

1. Experience in project accounting
2. Experience of the charity sector and/or criminal justice system

Community and Engagement Manager

Position: Community and Engagement Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): pro rata of £32,910 – £38,745 incl. OLW

Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: 25 days leave plus bank holidays or pro rata of if part time

Closing date: Sunday 9pm 14th July 2024, or before if a suitable candidate is found.

We reserve the right to close the application early.  An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.

About the role

Richmond AID is seeking an energetic and enthusiastic person who will support our vision of putting Deaf and Disabled people at the centre of everything we do. We are looking for an experienced person who can develop and implement an engagement and co-production strategy. You will work closely with our other managers and play an integral role in the management team.

The role involves leading the delivery and development of our dynamic Community and Engagement team. This multidisciplinary team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and our wide range of peer group activities.  There is a variety of skills and experience which will require someone to We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.

We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of Deaf and Disabled people.

About you

You will have strong leadership skills with experience of managing a multi-disciplinary team. You will lead our engagement, co-production and campaign strategy and manage our Community and Engagement team instilling these values through all our work. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.

You must have experience in the delivery of community facing services and be able to  demonstrate an understanding of the challenges faced by Disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.

You will be an excellent networker internally and externally. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You must be comfortable connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. You’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.

You will have experience of managing a team covering a wide range of projects and interests. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes.

You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you must bring a positive, solution focused attitude.

Experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change, would be an advantage.

About Richmond AID

Richmond AID offers 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Related roles: volunteer manager, services manager, service coordinator, community development facilitator, campaign manager, community engagement, co-production manager, activities coordinator.

We're looking for a Senior Finance Business Partner join our finance team in Caledonian Road.

£60,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

The Senior Finance BP will provide Strategic and Operational finance support to the Operational Director and Heads of Service. The Director is responsible for leading a large patch of care and support contracts delivering services to customers across our client groups - homelessness, mental health, young people and learning disabilities.

This role will be the key finance contact for the directorate. They will support and challenge Operational colleagues to understand their financial performance and come up with action plans to address risks/opportunities. They will work as a bridge to the rest of finance, sign posting Operational colleagues to get help and translating finance polies and principles into easy to understand language where necessary.

Hybrid working, 2 days in London office

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

The post-holder will be required to:

Work closely with the Director ensuring that they understand the financial performance of the Directorate. Carry out ad hoc analysis to support them with operational/strategic decision making.
Monitor the financial performance of the Directorate against budget and forecast Investigate reasons for variances and trends and advise Directors of any significant risks/opportunities and the reasons for them.
Support Operational colleagues to ensure that all invoice request forms are submitted on a timely manner
Present Directorate financial performance to Operational Colleagues as requested.
Lead monthly finance review meetings with Operational teams ensuring that they are able to clearly explain the issues in their contract/patch and supporting them to identify actions.
Support the Director to prepare for the monthly CFO performance meeting ensuring that the most significant issues are brought to the attention of the Senior Leadership Team.
Work closely with Business Development and other key stakeholders to develop and maintain sustainable pricing models for care and support contracts for use in business development and tender responses.
Lead on budgeting and forecasting for the Directorate ensuring all key changes are reflected and that risks and opportunities are fully understood and communicated to the Senior Manager for FP&A
Responsible for signing off the price for any uplifts/extensions/re-models in the patch. The Business Partner - Pricing will support with this work.

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

A strong leader with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focussed

What you'll bring:

Essential:

It is essential that the post holder has a relevant professional finance qualification (CIMA, ACCA etc).
They must have strong financial and analytical skills and experience of leading planning processes or organisations or departments.
Business partnering experience

Desirable:

Experience of working for a Care and Support provider
Experience in business partnering of FP&A

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

I’m thrilled to be supporting a global children’s charity, to find their new Communications Coordinator to support a busy, established communications team, working across content, digital, media and events. The role is offered as 4 days a week, with flexibility to work from home 3 days, and 1 day based in their Central London office.

The charity is committed to ending the global education crisis and unleashing the potential of the next generation. If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. This could be the perfect organisation.

You will be a highly organised communications professional, coordinating activities across Digital, Media and Content workstreams, working on innovative projects and supporting events in the UK and internationally.

You will join a passionate team, who offer great benefits;

- An inclusive environment, they are in their second year of trialling an innovative 4-day-working-week trial, with the office closed on Fridays.

- Travel – opportunities to visit global projects and attending the annual United Nations General Assembly in New York

- Regular in-house training

- Salary £28,000

I’d love to hear from individuals with experience in an in-house commercial setting, from agency, or a non-profit background. If you have a can-do attitude, can manage multiple tasks, excellent written English and verbal communications skills, confident engaging with a variety of stakeholders, and a team-player approach I’d love to hear from you.  

Please apply today with your CV, to start the conversation. The charity is reviewing applications on a rolling basis, so please get in touch now.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you looking for a change in career to one that has a real and fulfilling impact?  Do you have a passion for making a difference?  Would you like to be part of an award-winning Charity that helps improve the lives of more than 260,000+ individuals each year?

If so, CXK is looking for a Trainee Careers Adviser to work at both HMP Elmley and Standford Hill as part of its expanding and successful in-custody Information, Advice and Guidance (IAG) service covering Kent, Surrey, and Sussex.

As part of a collaborative team, you will provide professional, impartial IAG to prison residents, motivate them, develop their work-related skills, and provide overall support to help them find employment, education, training, apprenticeships, or volunteering opportunities upon their release.

You will receive full training and be supported by CXK’s excellent training team to obtain all the skills you need to flourish in the role and achieve an accredited formal IAG Level 4 qualification.

To be eligible for this role, you must have a willingness to learn on the role and a commitment to obtain your IAG qualification.  You must also possess the ability to build effective and professional relationships with individual clients, coupled with a non-judgmental attitude and a desire to support people in fulfilling their potential.

Don’t miss out on this unique opportunity to make a positive impact on people’s lives and at the same time as learning new skills, a formal qualification and opening up great career opportunities for yourself.

Join CXK’s expanding prisons team and become part of a Charity that is committed to making a real difference and inspiring people to thrive.  Apply now to be part of this rewarding and meaningful journey.

In return for your skills and experience, you’ll receive the following benefits:

• An annual salary of £25,372 (pro rata)
• 30-33 days holiday, plus bank holidays (pro rata)
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service)
• Death in service life assurance policy (3 x annual salary)
• Flexible working
• Generous sick leave benefits
• Enhanced maternity and paternity leave
• Comprehensive training and development programmes
• Mental health first aiders
• Cycle to work scheme
• Interest free season ticket loans
• Interest free parking permit loans
• Employee Assistance programme (AXA)

About CXK

CXK is an award-winning charity that empowers young people and adults to build the skills and confidence they need to move into sustainable education, employment or training.  We continually strive to provide the best services to meet the needs of 260,000+ beneficiaries that we support each year – empowering individuals and strengthening communities across the South of England. 

Passion, innovation, and integrity are at the heart of our culture.  Therefore, we’re dedicated to bringing together highly skilled people who are passionate about making a difference.  In return, we offer a flexible, professional, and friendly work environment in which are staff are truly valued and invested in.   

Closing date for applications: 9am, Monday 29th July 2024. Interviews will take place on 9th August in Ashford, Kent.

**Please note that we reserve the right close this vacancy early if we receive sufficient applications for the role.  Therefore, if you are interested, please submit your application as soon as possible**

Can you inspire and be inspired? Can you motivate others to deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you whilst you develop and lead a team of up to 25 stores in the Newcastle and surrounding area to success.

At Barnardo's we believe in children the funds we raise in store support the most vulnerable children and Young People in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in your area, you will take full ownership of the day to day management of your stores, you'll maximise their income and lead and inspire your team of managers.

You will have a sound retail management experience, which will ideally be from a multi-site environment; you will have shown in your experience an ability to achieve budget, revenue, cost and profit targets as well as KPI's. You will be an outstanding leader who can bring team building and organisational strengths to your team alongside ensuring that the very highest standards of presentation and customer services are upheld throughout your area – your aim will be to make your store's the best in town, for customers to visit and for your colleagues to work in.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available. Please read this before applying to ensure that the job matches your skills and experience. It is a requirement of this role to hold full time driving licence for a minimum of 2 years.

*As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

A leading foundation dedicated to inspiring and motivating young people across London and Essex through exciting projects and programmes is seeking a Partnerships Officer to join their team in London or Kent.

The Role
This dynamic involves working closely with the Partnerships Manager to provide crucial administrative and logistical support. The Partnerships Officer will also manage relationships and programme support for grantees and partner organisations. Key responsibilities include arranging events, offering grant-making support, handling stakeholder enquiries, maintaining established relationships, and ensuring the smooth operation of programmes.

The Partnerships Officer will oversee a portfolio of partnership grants, support the delivery of annual internship grants, and manage intern development programmes. They will maintain positive and supportive relationships with grant partners and serve as the primary contact for interns and their host organisations.

The Person
The ideal candidate will be an efficient and highly organised team player with exceptional programme/project management skills, grant-making experience, and strong communication and relationship management abilities. A passion for the foundation's mission is essential.

The successful candidate will have a proven track record of developing and maintaining long-term relationships and, ideally, experience with grant-making and funded programmes in settings focused on youth or community development. An understanding of creating positive change and inspiring outcomes is crucial.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We continue to adapt the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the greatest barriers to preventing or ending their homelessness. 

Location: Based in Crisis Newcastle Skylight, City House, City Road, NE1 2AF

About the role 

Demand for support for people experiencing homelessness is changing and we have a vacancy in our front facing Engagement and Assessment service. 

This service provides first line support to people experiencing homelessness, assessing their needs, identifying support, and working with other staff and services to address their homelessness. 

We need someone to join this team as a receptionist to increase our capacity to respond to new and existing members of Crisis. 

As the first point of contact, our Engagement and Assessment service greets individuals who are experiencing homelessness or facing a risk of homelessness. You will be working in a fast paced and often challenging environment, explaining and guiding people through the Crisis service offer, and signposting to other local support services. You will need to create a welcoming and encouraging environment, to ensure that people seeking support feel understood and respected. 

No two days are the same, and you will be greeting people, helping signpost to appropriate services and responding to telephone and email enquires in a positive and supportive way. This is a key role as you will be part of a members journey out of homelessness, right from their first presentation. 

About you 

As a receptionist you have a real opportunity to demonstrate your compassion and empathy for people experiencing homelessness as our first point of contact at Crisis. 

Sometimes visitors are distressed by their situation and this role would suit someone who is both resilient and compassionate. 

You will need to have strong communication skills, be able to listen and respond even when people are demonstrating their distress through their language and behaviour. This is where you will demonstrate confidence in your ability to assertively challenge inappropriate behaviour and de-escalate conflict. 

You will develop professional relationships with our members who regularly attend and become part of their progression out of the most difficult of personal circumstances. Our current team tell us how rewarding and motivating this can be. 

You will need to be able to help manage the reception area, spot potential concerns and safety issues and respond to these to ensure that reception is a safe space for new and existing members, and other colleagues. 

You will have experience of working with vulnerable people, balancing this together with an excellent level of customer service, IT skills and an ability to accurately record sensitive information. 

You will be interested in evolving your skills and playing an active role as we continue to develop our Engagement and Assessment service further. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If you want to learn more about the role, you are invited to join an information session at Crisis Newcastle Skylight, City House, City Road, NE1 2AF on the Wednesday 3rd of July 2024 at 4:30pm host by Paul Wightman (Operations Manager - Engagement & Assessment) and Chloe Kane (Receptionist). To request confirmation of attendance please email Paul Wightman, contact details can be found on our website.

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 7th of July 2024 at 11:59pm 

Interviews will be held on Tuesday the 16th and Wednesday the 17th of July 2024 at Crisis Newcastle Skylight, City House, City Road, NE1 2AF 

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Are you looking for new role to gain hands-on experience in the non-profit sector? Do you have natural curiosity, ability to self-lead and vibrant faith? At TLG we're excited to bring an excellent opportunity for recent graduates to develop key skills and contribute to impactful programmes. With continuous learning, early responsibility and varied experiences, this graduate opportunity is a great way to start a successful career whilst making a real difference.The role and learning is designed to stretch and challenge you, while providing the skills and experience to help you progress your career and contribute to TLG's continuing success.

You will have unique involvement in key aspects of TLG - building on your own indiviudal passions, skills and interests.  We're looking for someone with the potential to develop into a senior leader at TLG who may be a graduate with one to two years current work experience. You will be looking for the next step in your career and will have the humility, emotional intelligence, faith and drive to make a real difference to children and families. 

The role will be predominantly based within our Fundraising, Partnerships or Executive Support team to maximise career development and understanding of the sector but will also involve spending time within different departments, teams and external partners.  This will incorporate diverse experiences that could range from liaising with funders, leading new projects, exec suppport through to involvement in strategic development.

TLG is a Christian charity hence, we are looking for individuals with a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Closing Date: July 19th

Initial Online Interviews: July 23rd 

Final In Person Interviews: July 30th 

We're looking for a Housing & Income Officer to join our Landlord Services team based locally at our services in Bracknell, Windsor and Maidenhead.

£32,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel in control of your career? You'll feel at home here.

Look Ahead manages a number of young people services in Bracknell and the Royal Borough of Windsor and Maidenhead.

Look Ahead is looking for a highly motivated and committed Housing & Income Officer for an initial 6-month placement to work alongside our support workers and deliver a good quality intensive housing management service to our customers.

The successful applicant will be responsible for all aspects of housing management within the service. This will include rent arrears management, occupancy agreement management, ASB management, void management and some compliance and repair reporting responsibilities. This is not an exclusive list.

You will be based at our local offices in Bracknell, the Royal Borough of Windsor and Maidenhead. You will have significant daily contact with our customers and staff.

This role is a Fixed Term Contract, lasting 6-9 months.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

* Sign up new customers to the appropriate occupancy agreement and ensure housing benefit claims submitted and maintained correctly.
* Be responsible for monitoring and updating all relevant information on Look Ahead`s housing management database including inputting all new customers and ending occupancy agreements in a timely way.
* Proactively monitor rent accounts and take timely and effective action to deal with increasing rent and service charge arrears.
* Ensure all customers are supported to have the most appropriate payment method (rent payment cards, direct debit etc.) for their individual circumstances to ensure easy payment of their rent and/or arrears.
* Lead on making back-dated claims for housing benefit and appealing over-payment deductions.
* Ensure that all customers are kept informed of their rent account status regularly and that action plans are agreed with customers to address any arrears or other rent related issues promptly.
* Issuing arrears warning letters, monitor payment agreements and escalate arrears enforcement action.

For the full list please see our website

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Approachable and open behaviour. Can work independently and as part of a team.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Exercises decisions and discretion in a non-judgmental manner.
* Is assertive and will challenge others.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication.
* Is passionate and enthusiastic about his/her career and job experiences.
* Is motivated towards excellence and improvement of personal performance with a can-do attitude.
* Committed and passionate about improving the life chances of vulnerable customers.
* Ability to cope positively with challenging and diverse behaviour.

What you'll bring:

Essential:

- Experience of monitoring rent accounts and managing rent arrears
- Experience of using computerised rent systems to monitor arrears and record information.
- Ability to track and manage void properties and ASB cases.
- Knowledge of managing ASB and lettings and be able to explain good practice in this area.
- Extensive knowledge of welfare benefits, especially housing benefit.
- Experience of liaising with housing benefit departments, the DWP and other external agencies.
- Confidence in interpreting rent accounts and using IT packages to run and create reports, identify priorities, and update records.

Desirable:

- 1-2 years' experience in housing management.

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Deputy Recruitment Manager

Salary: £43,314 per annum (increasing to £48,126 in 18 months) + £750 Homeworking Allowance

Hours & Contract: 35 Hours per week - Permanent Role

Location: Homebased - Wales - travel required for recruitment activity across Wales and the Bristol areas. 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

This is an exciting opportunity to join the Recruitment Service as a Deputy Recruitment Manager. This role is responsible for the successful recruitment of new TACT foster carers, proactively building excellent relationships with potential fostering applicants & guiding them through the assessment & approval process. 

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Deputy Recruitment Manager will include:

• Overseeing the assessment process providing supervision and support to Independent Assessors and internal assessing Social Worker. 
• Managing and providing quality assurance for all Form F assessments through to approval. 
• Working closely with Area Teams to identify training opportunities for applicants in assessment
• Attend and provide up to date information to area team meetings.
• Providing an ongoing customer focused relationship with applicants

We are looking for candidates with:

• BA or Master’s in Social Work or Dip SW, CSS or CQSW qualification
• Current Registration with the relevant professional body
• Experience of working in Children's Services
• A Management qualification (or the willingness to undertake one)
• Experience of working flexibly as part of team
• A passion for ensuring children receive the highest quality care from their foster family
• Experience of delivering training to potential foster families and supporting them in their journey

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

Whilst being homebased, the Deputy Recruitment Manager will be required to travel for recruitment activity across Wales and the Bristol areas. There is also a requirement to be able to travel to team meetings, wellbeing days, TACT away days and other in person events across the UK as and when required.  Due to the location of the recruitment activity, candidates located in Wales (ideally south East Wales - Cardiff and Newport) would be preferred.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Sunday 28th July 2024

• Interview Dates: Tuesday 6th August 2024 (via Microsoft Teams) & Monday 12th August 2024 (second stage - in person - Bristol)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Teitl y Swydd: Dirprwy Reolwr Recriwtio

Cyflog: £43,314 y flwyddyn (yn cynyddu i £48,126 mewn 18 mis) a £750 Lwfans Gweithio Gartref

Oriau a Chontract: 35 awr yr wythnos - Swydd Barhaol

Lleoliad: Gweithio gartref - Cymru – bydd angen teithio ar gyfer gweithgareddau recriwtio ledled Cymru ac yn ardal Bryste.

Fel sefydliad ‘nid-er-elw’, mae TACT yn rhoi anghenion ein plant a’n gofalwyr yn gyntaf ac yn ceisio penodi unigolion sydd yr un mor frwd dros faethu â ni. Rydym yn sefydliad gweithio gartref, ac rydym yn ymfalchïo yn ein cyfleoedd gweithio hyblyg, sydd ar gael o’r diwrnod cyntaf, rhaglen llesiant helaeth a’n pecyn buddion, i gyd wedi’u curadu i feithrin cydbwysedd iach rhwng bywyd a gwaith i’n holl weithwyr er mwyn iddyn nhw allu rhoi gwasanaeth rhagorol i’n gofalwyr a’r bobl ifanc a’r plant rydym yn gofalu amdanyn nhw.

Fel elusen gofal maeth, mae TACT yn buddsoddi’r holl incwm sydd dros ben mewn gwasanaethau, staff, gofalwyr a datblygiad plant. Mae hyn yn golygu ein bod wedi gallu buddsoddi mewn prosiectau unigryw fel TACT Connect, ein cynllun unigryw ac arloesol ar gyfer pobl ifanc ac oedolion ifanc sydd â phrofiad o ofal, yn ogystal â’n Gwasanaeth Addysg sy’n ehangu (TACT Education Service), a’n Gwasanaeth Iechyd newydd. Mae ein holl weithgareddau’n seiliedig ar ein hymrwymiad i fod yn sefydliad sy’n deall trawma yn llawn, yn unol â’n hethos a’n gwerthoedd allweddol.

Cyrhaeddodd TACT safle rhif 16 mewn arolwg o’r cwmnïau gorau i weithio iddynt yn y DU yn 2023. Roedd 91% o’r gweithwyr yn cydnabod bod gan y sefydliad werthoedd ac egwyddorion cryf ac roedd 94% yn dweud eu bod yn falch o weithio i’r sefydliad hwn. 

Mae hwn yn gyfle cyffrous i ymuno â’r Gwasanaeth Recriwtio fel Dirprwy Reolwr Recriwtio. Mae’r swydd hon yn gyfrifol am recriwtio gofalwyr maeth TACT newydd yn llwyddiannus, gan fynd ati’n rhagweithiol i feithrin perthnasoedd rhagorol â darpar ymgeiswyr maethu a’u tywys drwy’r broses asesu a chymeradwyo.

Ymgeisiwch nawr os ydych chi eisiau cael eich gwerthfawrogi fel gweithiwr proffesiynol, cael eich gwerthfawrogi yn y gwaith a chyfrannu at ganlyniadau gwell i’r plant a’r bobl ifanc sy’n gysylltiedig â TACT. 

Bydd Dyletswyddau Cyffredinol y Dirprwy Reolwr Recriwtio yn cynnwys:

• Goruchwylio’r broses asesu, gan ddarparu goruchwyliaeth a chefnogaeth i Aseswyr Annibynnol a Gweithiwr Cymdeithasol asesu mewnol.
• Rheoli a darparu sicrwydd ansawdd ar gyfer holl asesiadau Ffurflen F hyd at eu cymeradwyo.
• Gweithio’n agos gyda’r Timau Ardal i ganfod cyfleoedd hyfforddi ar gyfer ymgeiswyr ym maes asesu.
• Mynychu a darparu’r wybodaeth ddiweddaraf i gyfarfodydd timau ardal.
• Darparu perthynas barhaus sy’n canolbwyntio ar y cwsmer gydag ymgeiswyr.

Rydym yn chwilio am ymgeiswyr sydd:

• Yn meddu ar BA neu Radd Meistr mewn Gwaith Cymdeithasol neu gymhwyster DipSW, CSS neu GCPSW.
• Wedi cofrestru gyda chorff proffesiynol perthnasol ar hyn y bryd.
• Â phrofiad o weithio ym maes Gwasanaethau Plant.
• Yn meddu ar gymhwyster rheoli (neu barodrwydd i ymgymryd ag un).
• Â phrofiad o weithio’n hyblyg fel aelod o dîm.
• Yn frwdfrydig dros sicrhau bod plant yn cael gofal o’r ansawdd uchaf gan eu teulu maeth.
• Â phrofiad o ddarparu hyfforddiant i deuluoedd maeth posibl a’u cefnogi ar eu taith.

Mae TACT yn cynnig pecyn buddion gwych i weithwyr, gan gynnwys:

• 31 diwrnod o wyliau â thâl, yn ogystal ag 8 gŵyl banc blynyddol.
• Trefniadau gweithio hyblyg (gan gynnwys oriau cywasgedig, hyblygrwydd o ran oriau craidd, polisi diwrnodau gwirfoddoli).
• Polisïau ystyriol o deuluoedd.
• ‘Bwndel’ gweithio gartref, gan gynnwys lwfans blynyddol, offer TG a benthyciad ar gyfer sefydlu swyddfa gartref.
• Rhaglen Cymorth i Weithwyr Help@Hand (gan gynnwys cwnsela Therapi Gwybyddol Ymddygiadol, apwyntiadau 24/7 o bell â Meddygon Teulu, ffisiotherapi, cymorth iechyd meddwl ac ail farn ar ddiagnosis difrifol).
• Awr yr wythnos o weithgareddau byw dan arweiniad arbenigwyr drwy’r Rhaglen Flynyddol ar Lesiant Staff.
• Polisi Menopos ac Apwyntiadau Clinigydd Menopos am ddim.
• Cynllun Pensiwn Rhanddeiliaid (aberthu cyflog).
• Cyfleoedd dysgu a datblygu gwych ar gyfer pob swydd.

Er yn gweithio gartref, bydd gofyn i’r Dirprwy Reolwr Recriwtio deithio ar gyfer gweithgareddau recriwtio ledled Cymru ac yn ardal Bryste. Mae gofyniad hefyd i allu teithio i gyfarfodydd tîm, diwrnodau lles, diwrnodau cwrdd i ffwrdd TACT a digwyddiadau wyneb yn wyneb eraill ledled y DU yn ôl yr angen. Oherwydd lleoliad y gweithgareddau recriwtio, byddai ymgeiswyr sy’n byw yng Nghymru (de-ddwyrain Cymru yn ddelfrydol – Caerdydd a Chasnewydd) yn cael eu ffafrio.

Mae angen archwiliad manwl gan y Gwasanaeth Datgelu a Gwahardd (DBS) ar gyfer y rôl hon, a bydd yn cael ei brosesu gan TACT ar eich rhan.

Dyddiad Cau: Dydd Sul 28 Gorffennaf 2024

• Dyddiadau’r Cyfweliadau: Dydd Mawrth 6 Awst 2024 (Microsoft Teams) a dydd Llun 12 Awst 2024 (ail gam - wyneb yn wyneb - Bryste)

Mae diogelu yn fusnes i bawb ac mae TACT yn credu mai dim ond y bobl sydd â’r sgiliau a’r gwerthoedd iawn ddylai weithio ym maes gwaith cymdeithasol. Fel rhan o ymrwymiad TACT i ddiogelu, rydym yn archwilio sgiliau, profiad, cymwysterau a gwerthoedd darpar staff mewn perthynas â’n gwaith gyda phlant ifanc agored i niwed. Rydym yn defnyddio dulliau recriwtio trwyadl a chyson i helpu i ddiogelu pobl ifanc TACT. Disgwylir i’n holl staff weithio yn unol â pholisïau diogelu TACT.

Rydym yn cadw’r hawl i gau hysbyseb swydd yn gynharach na’r hyn a hysbysebwyd os yw nifer y ceisiadau’n ormodol, felly fe’ch cynghorir i wneud cais cyn gynted ag y bo modd.

Nid yw TACT yn derbyn dogfennau CV digymell gan asiantaethau recriwtio allanol nac yn derbyn y ffioedd sy’n gysylltiedig â nhw.

We have an exciting opportunity for a Caseworker to join the Anti-social Behaviour team working 22.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of crime to cope and recover. You will be responsible for establishing contact with victims to assess the impact of crime and providing appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.

You will be working from home to deliver services across Avon & Somerset, Dorset and Hampshire.

You will need:

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.