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JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

The Income Generation Coordinator will scope and track new and existing funding opportunities across the UK and actively seek funding for our pipeline of projects. The Income Generation Coordinator will also track tender opportunities across the SE of England and will work with the executive team to write tender bid responses and coordinate the information required. This role will also lead on fundraising, including grant fundraising, and support income generation across the organisation. The role will build and grow internal and external relationships in order to help the charity to grow revenues and increase delivery opportunities. The role will be currently managed by the Deputy CEO but will very much be led by the Executive Team and working collaboratively with the wider organisation to develop projects, tender response, grant applications and business opportunities.  

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.

Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a fourth clinic in Gateshead and a fifth in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon. 

Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values: 
Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
Community - We are accepting of all and want everyone to know they are seen, heard and belong.
Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
Generosity - We look out for others and share our time, encouragement, finances and skills.

This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager and Executive Assistant in the team. The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include: 

Leadership and Management:

• Working as part of the Senior Leadership team to strategically support the running of the charity.
• Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows. 
• Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
• Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.

Fundraising Strategy & Finance: 

• Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
• Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets. 
• Manging the fundraising, marketing and communications budget lines.
• Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
• Support fundraising strategy development and long term planning for growth.
• Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
• Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.

Marketing and Communication: 

• Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications. 
• Oversight of projects and campaigns running across Growing Hope.
• Promoting the Growing Hope brand both internally and externally. 
• Developing strategies to support staff with understanding and working to the Growing Hope values.
• Oversight of marketing and advertising on behalf of the charity. 
• Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team. 
• Formulating unique insights to understand the stakeholders from a marketing perspective. 
• Using marketing insights to contribute towards the overall business strategy.

Clinic Growth:

• Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030. 
• Ensuring good reach of services across the UK.
• Exploring potential partnership for impact across the UK and beyond. 

General: 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies. 

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable. 

ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. 

• Bachelor's degree in a relevant field.
• Experience in fundraising and strategically achieving income targets. 
• Proven experience in a senior operations or leadership role, preferably in a charity or non-profit setting.
• Strong analytical and problem-solving skills with a focus on process improvement.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong working knowledge of HR, finance, IT, risk management and governance best practices.
• A collaborative leadership style and willingness to be a hands-on team player.
• Exceptional problem solving, analytical thinking and decision making abilities. 
• Deep commitment and passion for the mission and values of Growing Hope. 

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience working with charities or nonprofits. 

An exciting opportunity has arisen to join a charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.

Westway Trust is seeking a highly experienced and professional Senior HR Manager to join our vibrant, friendly team of three on a 2-year fixed-term contract to deliver a strong, credible, and reliable service across all aspects of our HR function in support of the range of activities undertaken by the organisation. Our aspiration is to be an 'employer of choice' and we are looking for someone with the vision, motivation, and ambition to help us achieve our goal.

The post will particularly suit someone with a significant charity HR background who is looking to gain the further experience necessary to equip them for making the step up to Head of HR roles.  Attention to detail, adherence to deadlines and a proactive flexible approach to the work are all pre-requisites for the role.

Key responsibilities of the role include but not limited to:

• Provide high quality support to the Head of Governance and HR on aspects of the Trust’s HR function and on the provision of accurate, timely and relevant updates and reports as required by the Executive Team.
• Ensure effective up-to-date HR policies and relevant other policies that meet the needs of the Trust and its staff are in place, reviewing them on an agreed schedule in line with the Trust’s Policy Matrix and updating as required. Identify any gaps in the suite of HR policies and develop new policies to fill that gap. Overall maintenance of the Policy Matrix.
• Lead on the Trust’s EDI policy, ensuring that the policy is implemented in a practical way throughout the organisation and in all our activities. Ensure the HR-related recommendations of the Tutu Foundation review into institutional racism at the Trust are progressed to a conclusion.
• Support the Head of Governance and HR in delivering the actions that support preparations for the next Investors in People (IiP) external assessment in late 2024. Ensure the Trust’s HR policies and practices remain consistent with the IiP standard.
• Work proactively with the HR Business Partner on the running of staff recruitment and selection processes, including sitting as the HR representative on the interview panel for more senior roles.

Essential Experience, Skills and Attributes

• Substantial experience of working in HR operations and of developing and reviewing appropriate HR policies and procedures in a charity or similar setting.
• Sound understanding of employment law and a willingness to keep up-to-date with relevant legislative changes.
• A passion for EDI and an ability to be creative and engaging in communications around this subject.
• Strong organisational skills and an understanding of the importance of discretion and confidentiality.
• Excellent written and oral communication skills, including evidence of ability to adapt to a variety of cultural settings.
• A team player, with excellent interpersonal skills and an ability to earn quickly the trust and confidence of staff and other stakeholders.

Desirable Experience, Skills and Attributes:

• A good knowledge/understanding of the local area and community or demonstrable willingness to learn quickly.
• Experience of change management.
• Competency in use of Access Select HR and MS Office software packages.

Qualification:

• Hold a formally recognised professional HR qualification (CIPD or equivalent), or be studying towards this.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 21 July when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)

ASH Co-op is a thriving tenant-managed housing co-op in Cambridge. We have two part-time staff and are looking for a focused, committed, self-motivated and enthusiastic person to take the role on to cover for maternity leave to start from late September. 

This is a varied front-line role involving collecting rent and taking enquiries, including maintenance requests and applications for membership. It also involves monitoring budgets, some basic accounting and general office administration. You must be IT literate with a good working knowledge of excel and will ideally have previous experience of housing work, or a similar office environment.

PURPOSE OF THE JOB
To be responsible, with our other housing co-ordinator/s, for the day-to-day running of ASH Co-op in co-operation with the membership; deal with outside bodies on behalf of the co-op; keep computer records; maintain and develop office and financial systems; and provide administrative support for working groups.

REPORTING TO 
The Employment Co-ordinators, who are elected by the members on to ASH Co-op’s committee.

MAIN DUTIES AND RESPONSIBILITIES
All tasks are to be carried out with the relevant Co-ordinators and Working Groups where appropriate.  As a volunteer led organisation, the Housing Co-ordinators will be expected to liaise with working group co-ordinators from time to time to agree how tasks will split between them.  A key responsibility of the Housing Co-ordinators is to provide continuity where volunteers are unable to do so.

The successful applicant will be able to work Tuesdays and spread remaining hours across other weekdays between 8am-7pm when needed. The core office opening hours are 9.30am- 5pm. This role is being offered on a 13 month fixed contract.

Application date closes 10th July.

Interviews to be held late July 2024. 

Role Title:  Media Assistant

Salary:  Up to £30,261 p/a (pro-rata)

Location: London

Tenure:  28 hours per week -Permanent

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.  

Are you a keen advocate of women and girls’ rights in emergencies?

Are you passionate about media and communications?

Do you want to be part of a team that drives change and amplifies important voices?

Then we'd love to hear from you!

ActionAid UK is looking for a Media Assistant to join our dynamic Media Team in London. In this role, you will have the opportunity to support the execution of effective media strategies and campaigns, manage media data and analytics, and contribute to our overall media efforts. If you are committed to our mission, values, and 'My Feminist Behaviours', and have a strong interest in media relations, content creation, and analytics, we want to hear from you. Join us in making a difference and shaping impactful narratives. Apply now to be a part of our team!

As a Media Assistant at ActionAid UK, you will play a crucial role in supporting the Media Team in executing effective media strategies and campaigns. We are looking for a skilled individual with strong written and verbal communication abilities, as well as the ability to create compelling content for various media channels. The ideal candidate will have experience in crafting press releases and other media materials, along with proficiency in using web analytics platforms and social media analytics tools. Commitment to feminist principles, safeguarding, and working in an organisation dedicated to the rights of women and girls is essential. If you possess a commitment to equality, diversity, and inclusion, along with a desire to continually improve your digital skills, we want to hear from you. 

Join us in making a difference and driving change in the world of media and communications.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.  

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.  

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.  

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

VOICES are excited to be seeking our first full time fundraiser to support our growth and development. We are looking for an individual who has relevant sector experience, a good knowledge and understanding of fundraising and a commitment to working in a trauma informed way. As a survivor led organisation, we are looking for someone who shares our ethos and will be proactive in consulting with our Lived Experience Group(s).

You will work closely with the CEO to help secure the long-term future of VOICES, through expanding and diversifying our income generation.

With a good understanding and knowledge of grants and trusts fundraising, you will also help direct our future – with consideration to community fundraising, charity shop and/or social enterprise. Whilst we’ve many ideas about what it might look like, no decisions have yet been made and we’re keen to work collaboratively with our new fundraiser and hear their vision.

At VOICES, we have big ambitions which would cement our role as sector leader in recovery services and ensuring survivors’ voices remain at the heart of policy and practice.

This role will also involve working to help develop VOICES’ name, increasing community awareness of our charity. You will therefore bring with you, knowledge of social media, marketing and communications and/or a willingness to learn.

Please be aware that due to the nature of the services delivered by VOICES in our safe space centre, this role is restricted to those assigned the gender female at birth in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

KEY RESPONSIBILITIES

- Develop, oversee and actively lead the implementation of a fundraising strategy which exploits a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation’s voluntary income capacity to meet its aims and objectives.

- Oversee and support the development of fundraising, with consideration to diversifying our income avenues.

- Working closely with the CEO and Finance Assistant, maintain an overview of funding across the organisation and analyse income sources to manage the fundraising strategy, assess progress against targets and contribute towards our financial capacity.

- Absorb the knowledge of the team and consult with them regarding priorities, representation, approach and model.

- Work with the CEO to develop high quality grants and trusts applications (our current main source of income).

- Build on our existing corporate partnerships and establish / develop new corporate partnerships for VOICES.

- Attend Finance Committee meetings and the Board of Trustees, reporting on fundraising and progress against the strategy.

- Help to grow the name of VOICES, through use of relationships, partnerships, marketing and communications.

- Work closely with the Centre Administrator to agree a planned approach to social media.

- Working with the VOICES team, consider the role of volunteers in VOICES – taking management responsibility for any fundraising volunteers.

- In line with our trauma-informed ethos, adopt a trauma-informed approach.

- Work with clients, including the Lived Experience Group, to hear their ideas for fundraising and enable their participation in events / volunteer opportunities where appropriate.

- Develop and maintain relationships with a variety of key stakeholders including Clients, funders (including trusts, companies, major donors), Trustees and volunteers.

- Continuously monitor and evaluate fundraising activities, taking corrective action or enhancing them when necessary

Type of role:                                     Full time or 0.8

Reporting to: Head of Corporate Partnerships

Location:                                          London, Victoria or Manchester, Ancoats

Working Hours & Pattern:              32 or 40 hours per week. Monday to Friday, 9am to 5pm (flexible)

Start date:                                         Late July or August 2024

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).

We stand apart from other Colleges due to:

• The quality of teaching, learning and assessment of computer science and related subjects
• Our fantastic progression outcomes for our learners
• The breadth and depth of our industry partnerships
• Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
• Our high support, high expectations culture for staff and learners

We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.

Job Purpose

We are passionate about building an alumni community of our former students and apprentices to ensure that we can support them in progressing their careers while enabling them to engage with and learn from each other. 

The postholder will join Ada at an exciting time as we build and launch the alumni programme.  They will be able to shape and deliver events and activities such as engagement events, professional development opportunities, volunteering and mentoring/support.

The postholder will develop strong relationships to ensure we can maximise the impact of the alumni community to build on their Ada experience and education.  #AlwaysAda

To be successful in the role the post holder will:

• Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth
• Be confidently computer literate with excellent written and verbal communication skills
• Have excellent relationship management skills with the ability to engage stakeholders at all levels
• Have experience in events and communications
• Have experience and/ or drive to work with young people and have life affecting impact
• Be consistent and accurate and have a keen eye for detail
• Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation
• Be able to take the initiative and demonstrate a creative problem-solving approach
• Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely
• Have the ability and willingness to adapt to changing workloads and priorities with a team player attitude

Main Duties and Responsibilities

As our Alumni Relations Lead you will:

• Develop and maintain an ongoing dialogue with our alumni community through focus groups and research to reach a clear understanding of what they want and need from us, including the differences between Sixth Form and apprentice alumni.
• Undertake regular data collection cycles to track the current employment and needs of our current and future alumni. This will include but is not limited to using surveys  and research. Develop a systematic approach to holding data (including data protection) and CRM.
• Work with your manager to develop an ambitious approach to how we understand both the impact of our alumni in their roles and our continuing impact on their career.
• Deliver against programme KPIs and continuously drive improvement.
• Deliver and shape a programme of planned communications and marketing to the alumni community to drive engagement.
• Deliver and shape a programme of both in person and virtual events and activities to drive impact. These include but are not limited to:  providing specific services e.g. jobs board, career coaching, networking events.
• Maintain, manage and internally champion our alumni database, ensuring rigorous GDPR rules are adhered to.
• Recruit and support champions from within the alumni network to act as alumni ambassadors.
• Attend professional development activities either at Ada or elsewhere to improve and enhance your own practice, including attending meetings which take place outside of normal working hours.

PERSON SPECIFICATION

Essential Qualifications

· Degree level qualification area or appropriate professional experience

Essential Experience

· Experienced at dealing with a range of people in an outward-facing role

· Delivery and management of external events and/ or volunteering projects

· Ability to think critically and analyse data and feedback to modify activity

· Experience of managing and collecting data sets

· Relationship building across a wide range of stakeholders

Desirable Experience

Project management including planning, executing and successfully delivering

· Knowledge of industry, ideally the tech sector, and ideas of how to work with people starting their careers in this area.

· Experience working in education and or alumni relations, membership organisation or charities

· Knowledge of digital events tools such as webinars and/ or online community platforms

· Budget management experience 

Personal Qualities, aptitudes and skills:

· Embodiment of Ada’s values: Curiosity, Creativity, Collaboration, Rigour and Resilience

· Excellent digital, organisational and time management skills

· Strong collaborative working skills

· Engaging communication and presentation skills

. Confident and self-motivated, with the ability to work unsupervised

. Versatile solution-orientated team player, with excellent people skills and a co-operative and flexible attitude.

. Enthusiastic, friendly, reliable and helpful, with the ability to build trust and productive relationships at all levels.

Other Requirements:

· Ability to represent Ada at external events when required. 

· Able to travel as necessary for the role

· A commitment to on-going professional and personal development

· A willingness to work flexibly and where necessary outside of normal working hours

· Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

• To provide and promote equality of opportunity in all areas of its work and activity;
• To recognise and develop the diversity of skills and talent within its current and potential community;
• To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
• To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
• To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us. 

Remuneration and Benefits

Salary range £25, 500 - £32,000 depending on location and relevant experience

Hours: 9am-5pm

Holidays: 25 days per annum pro rata plus up to 5 efficiency days

DBS:   All employees undergo an enhanced Disclosure and Barring Service (DBS) check

Pension: Workplace pension, employer contribution @ 10%

Sponsorship

We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have.

Closing date: 9am on 20 July 2024 however applications will be reviewed on a rolling basis, as they are received, and we may decide to stop accepting applications before this date so early applications are recommended.

Start date:  July/August 2024

Thank you for your interest in the role and good luck with your application!

MISSION OBJECTIVE

The Climate Action Manager sits within the International Programmes team and is primarily responsible for updating and managing the delivery of Bonsucro’s Climate Action Roadmap – a key area of engagement in Bonsucro’s strategy.  

This role will take a day-to-day thematic lead for Bonsucro on all areas of climate action (both adaptation and mitigation) helping Bonsucro understand and respond to this important driver of sustainability initiatives in the sugarcane sector worldwide and enhancing the value proposition that we offer to our members in this regard.
 

This is a key role that will keep Bonsucro abreast of what is priority in the climate space, funding opportunities and methodologies/frameworks, to ensure proper incorporation into everything that Bonsucro does – from certification to impact projects and value proposition to members. 
 

The CAM will also create new tools, trainings and other support materials focused on Bonsucro members to allow them to develop their climate adaptation and mitigation plans, in line with the Bonsucro Production Standard’s requirements and expectations from the market.

PURPOSE

·        Identifies and monitors Bonsucro’s areas of competitive advantage in the area of climate action.
 

·        Develops and articulates Bonsucro’s policy position and value proposition on key areas of climate change mitigation and adaptation.
 

·        Revises and tailors the key work streams, strategic and tactical targets within the Bonsucro Climate Action Roadmap in line with the evolving climate space.

·        Acts as the central leader of Bonsucro’s Climate Action Roadmap, its implementation, management, progress report and communications, as well as benchmarkings with the market and other organizations, seeking the roadmap’s continuous improvement.
 

·        Acts as Project Manager for the implementation of the Climate Action Toolkit Project (CATP) supported, in part, with funding from ISEAL Innovations Fund.
 

Helps develop calls for proposals for the Bonsucro Impact Fund which address priority areas of the Climate Action Roadmap and keeps abreast with developments in the sugarcane sector to inform future impact projects.

ENGAGEMENT
·        Engages with relevant staff to ensure that the Climate Action Roadmap and Climate Action Toolkit project are implemented and communicated in line with expectations, teams’ plans and budgets.
 

·        Builds capacity and advises colleagues in the area of climate action relevant to their roles.
 

Engages with internal staff to ensure that the latest climate science is well incorporated into Bonsucro’s certification system and that members are well equipped to implement the market expectations around climate action. 

·        Engages with external stakeholders in the climate space to capture evolving trends, funders and other opportunities for the work of Bonsucro.
 

·        Engages as the primary point of contact for the CATP partners and stakeholders, including ISEAL, and for all Bonsucro projects related with climate.
 

·        Engages with Bonsucro members to understand their needs in the area of climate action and expectations regarding Bonsucro support, inform them about emerging trends and advise on queries related to climate action.
 

·        Represents Bonsucro in relevant external forums and brings learnings to Bonsucro.
 

·        Engages with potential external funders making them aware of opportunities for supporting Bonsucro-led climate action projects.

DELIVERY

·        Ensures the timely delivery of the Climate Action Roadmap in line with organisational quality standards, adapting to changing context and needs where relevant.
 

·        Ensures the timely delivery, communications and progress reporting of the CATP according to partners’ and donors’ expectations and quality standards.
 

Organizes the timely incorporation of evolving climate knowledge and trends into the structure and implementation of Bonsucro’s Climate Action Roadmap. 

·        Evolves and optimises the Climate Action Roadmap to ensure that it responds to emerging needs of members and wider sector developments.
 

·        Ensures that all deliverables within the CATP have a robust and credible technical validation, in coordination with partners, donors and key stakeholders.
 

·        Devise improvements to Bonsucro certification standards and scheme in order to fully reflect the latest climate knowledge available.

SUBSTANTIVE KNOWLEDGE
Substantive understanding of how global trends in climate change thinking and policy are driving actions in agricultural-based value chains.
 

Substantial understanding of the theory and methodology behind GHG accounting, SBTI initiatives and carbon removal methodologies and how use of these translate into agricultural practice.
 

Understanding of the impacts of climate change on primary (particularly smallholder) agricultural production and how producers can adapt to these changes to mitigate these impacts.
 

An understanding of current trends in regenerative agriculture
 

Demonstrated skill critically analysing and synthesising data.
 

Demonstrated skill generating and communicating insights from data.

COMMUNICATION SKILLS
 

Experience working successfully with international colleagues and stakeholders.
 

Excellent command of the English language, and confident engaging with a range of internal and external stakeholders.
 

Fluency in Spanish and/or Portuguese (written and verbal) is desirable
 

Excellent written and verbal communication skills, with the ability to adapt to different audiences and deliver information with clarity.

EXECUTION SKILLS
Experience of managing projects and programmes with the ability to prioritise tasks, meet deadlines and manage multiple projects simultaneously.
 

Experience of developing projects for both internal and external donors and mobilising resources to support these.
 

Experienced and comfortable independently delivering coaching or capacity building sessions, both for internal and external stakeholders

SPECIALISED KNOWLEDGE
Professional or academic background in sustainability, environmental issues, agriculture, international development or other related field.
 

Knowledge of international voluntary sustainability standards is desirable.
 

Commitment to continuous improvement and upholding credibility.
 

Curious, insightful and pro-active. 
 

OUR CULTURE
We are a diverse, inclusive and multicultural organisation that's passionate about making a positive impact and creating a meaningful change - across the global sugarcane supply chain and beyond. As the world's number one sugarcane sustainability system we have an important role to play in the way we work, lead and inspire others through our convening and our certification processes. That's why our people are central to our purpose and being committed to their success and wellbeing is at the heart of everything we do.

Benefits

UK based:
- 25 days annual entitlement (increases with service) plus customary holidays and 3 days December leave
- Pension scheme - 8% employer contribution and 2% min employee contribution
- Work from Anywhere policy - up to 1 month in 1st year (increases with service)
- Learning and Development opportunities
- Hybrid working practice- working in the office 2-3 days per week
- Flexible hours (core hours 10-4 UK time)
- Enhanced parental benefits
- Life Assurance - 4 times salary
- Medi Cash scheme - discounted health care for dental, optician, physio etc

*(subject to your jurisdiction some may not apply)

Notes

We are an equal opportunity employer - if you need an
y support or adjustments in our process, do let us know.

We welcome applications from candidates from diverse backgrounds and experiences.
Whilst we aim to improve the diversity of our organisation, varying costs and differing employment regulations may mean we prioritise our recruitment and offers of employment to preferred locations only.

For this role, we are looking for candidates already established or able to be in our local market (UK). Attendance at the UK office will be required 2-3 days per week.

We will though consider applicants from other jurisdictions and encourage you to apply regardless.

We offer hybrid, flexible working arrangements and this role is based on a 35 hour week.

Candidates must have the right to work in the jurisdiction of roles they are applying to. Not all roles will be suitable for visa sponsorship.

IMPORTANT INFORMATION: PLEASE ENSURE YOU 'UPLOAD' EACH OF YOUR CV AND A COVER LETTER EXPLAINING YOUR MOTIVATION AND FIT FOR THE ROLE BEFORE PROCEEDING TO 'FINISH APPLICATION'.

Main purpose of the post: 

• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.

• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed

• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.

• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.

Key Responsibilities: 

• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour. 

• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.

• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.

• To support the established GYM youth clubs in different locations and develop new as needed.

• To take part in the GYM outreach service, including driving the youth bus as needed.

• To take part in the StepTogether service.

• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme

• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required. 

• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required

• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach) 

• To assist in fundraising initiatives.

• Any other duties as determined by GYM management from time to time. 

Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)

We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.

Our adult adoption support service works primarily with adopted adults and birth families. Adopted adults can access their adoption records and birth families are supported at the time of losing children to adoption, helped to stay in touch through letterbox and provided with independent emotional support.

We are looking for a Social Worker, who has experience of working directly with those affected by adoption. You will have experience and knowledge of adoption law and practice and able to liaise with partner agencies to deliver the service in the North East of England.

You will be a dedicated and enthusiastic professional who is committed to improving the outcomes for adoptive and birth families, adopted adults and relatives. You will also have strong verbal and written communications skills and be able to deliver the service to a high standard.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We are happy to talk flexible working. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you. 

To Apply:

· Complete: the Application Form 

· Closing Date : Monday 8th July 2024 at 9:00am

· To learn more about Family Action: Recruitment Pack

· To learn more about our terms & conditions: Summary Terms & Conditions of Employment

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

ID: 1235

Would you like to work with nursery age children inspiring the next group of Coin Street champions?

Do you have a level 2 or 3 qualification in working with children?

How would you like to be part of a friendly team doing a job that makes a difference to children’s lives in an organisation that puts people before profit?

If the answer is YES then we would like to hear from you

Coin Street Nursery have a fantastic opportunities for experienced, energetic, and enthusiastic early years educators to join our team. 

We are looking for people who have: 

• a recognised qualification in childcare, ideally NVQ Level 3 or above or NVQ Level 2
• appreciate the importance of parent partnership
• knowledge of how to support children’s learning and development 
• a can-do and enthusiastic attitude
• an understanding of how to safeguard and protect children

What can we offer you?

• Competitive salary (based on your qualification and experience)
• Flexible working days for better work-life balance
• Access to high quality training
• Coaching and mentoring support
• Generous pension at 8% - 5% from the employer if you contribute 3%
• 20% discount of childcare fees
• 35 days off a year, including 8 bank holidays, 3 days off between Christmas and New Year (additional days awarded for long service)
• Personal development grant of up to £1,000 per year

There's more… 

• Six inset days per year (three for nursery staff only and three with the wider Coin Street team)
• Refer a friend bonus of £500 for existing employees
• Health and wellbeing package including a confidential employee assistance programme and online therapy sessions plus free gym and daily fresh fruit
• Season ticket loan and cycle to work scheme (on completion of probation)
• Staff social events (summer BBQ and Christmas party)
• Opportunities to join Coin Street committees (for example the Black lives Matter Race & Equality Steering Committee, Inset planning, staff social committee)
• Local retail (star card) and online discounts

Contract
Permanent, 40 hours per week (shift rotas). We are open to part-time options.

Digital Marketing Officer 

Employer – Kids

Location –This is a remote position; however, you will need to travel to London around once a month for team meetings.

Salary – £27,000

Hours – 36 hours per week, flexible hours can be discussed at interview. 

Closing Date: Wednesday 17th July, 5pm.

The vacancy may close before the deadline, if we receive a high volume of applications for the role. Please apply promptly to avoid disappointment. 

Experience - 1-2+ years in marketing or communications or equivalent role, or a similar qualification.

Join our dynamic marketing team at Kids. We are a leading charity dedicated to making a difference in the lives of children and young people with Special Educational Needs and Disabilities (SEND) and their families. We're experiencing an exciting surge in audience growth and engagement, fuelled by our recent rebranding, cutting-edge website, and innovative marketing strategies.

We are seeking a digitally-focused Marketing Officer to elevate our marketing and communications to new heights and to make a real impact. This role is pivotal in inspiring and engaging our diverse audiences, clearly communicating our mission, and contributing to our ongoing success.

Key Responsibilities:

• Inspire and Engage: Communicate our vision and work to help children with SEND and their families through compelling campaigns.
• Multichannel Campaign Delivery: Execute campaigns across various channels for fundraising, service awareness, and relationship building.
• Customer Relationship Management: Develop and manage customer journeys and relationships for different types of contacts.
• Email Marketing: Create and send newsletters and campaign content using our email marketing platform.
• Social Media Management: Plan and deliver content across all social media channels to increase engagement and reach.
• Brand Champion: Position and manage the Kids brand, ensuring consistency and recognition both externally and internally.
• Content Creation: Collaborate with internal staff to produce branded content using Canva and other design programs, and coach others in design usage.
• Website Management: Oversee the content and functionality of the Kids website to ensure optimal performance and user experience.
• Audience Growth: Expand our online audience and database through effective campaign delivery, SEO, and other strategies.
• Branded Materials: Produce branded booklets and reports, including writing and managing design (in collaboration with external designers).
• Social Media Advertising: Assist in the delivery of social media advertising campaigns.
• Campaign Analysis: Analyse and report on campaign results to measure effectiveness and inform future strategies.

Personal Qualities:

• Natural communicator with the ability to appeal to various audiences.
• Creative thinker with a passion for design.
• Enjoys a role with diverse responsibilities.
• Organized and prefers working with a plan.
• Comfortable with data and process-related work and result analysis.
• Interested in CRM, customer journeys, and relationship nurturing.
• Capable of inspiring and motivating others.

Experience:

• Experience in marketing or communications campaigns targeting different audiences.
• Copywriting skills for various audience types.
• Familiarity with design programs and their use in engaging audiences.
• Proficiency in social media communications.
• Skills in content planning and management.
• Experience with website and content management platforms.
• Competence in using IT, including all Office programs.

The good stuff/benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
• Spread the word and reap the rewards with our enticing "Recommend a
• Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids’ online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The CRM Project Manager will oversee the successful implementation and enhancement of the organisation’s Customer Relationship Management (CRM) system, ensuring alignment with organisational objectives.

This role encompasses the management of additional systems like Business Central post-CRM project delivery, and includes technical oversight, troubleshooting and integration management.

The position involves supervising an overseas developer and ensuring effective collaboration across departments to deliver projects on time and budget.

About the Role:

1. Lead and manage end-to-end CRM implementation and enhancement projects, ensuring timely and within-budget delivery.
2. Manage additional systems such as Business Central, ensuring seamless integration and coherence with existing processes. Accurate data entry of HR information systems to maintain data integrity.
3. Develop detailed project plans, including timelines, budgets, resource allocation, and risk management strategies.
4. Work closely with the IT team to ensure all systems are secure, up-to-date, and performing optimally.
5. Identify and resolve technical issues related to CRM and other integrated systems efficiently.
6. Collaborate with cross-functional teams, including ICT, Fundraising, International Programmes, and Support Services, to gather requirements and ensure alignment with organisational objectives. 

 About You:

To be successful in this role, you will need:

1. Bachelor's degree in Project Management, Information Technology, Business Administration, or a related field.
2. Understanding of development programmes design, implementation and evaluation.
3. PMP, PRINCE2, or other relevant project management certification.
4. Proven experience in project management, with a strong emphasis on CRM systems Strong ability to handle confidential and sensitive information with discretion.
5. Strong understanding of CRM systems (e.g., Microsoft Dynamics).
6. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.

 Why you should apply:

Join Muslim Aid as a CRM Project Manager and make a meaningful impact by leading the implementation and enhancement of our CRM system, ensuring it aligns with our organisational objectives. If you are passionate about utilising technology for a greater cause and aspire to work in a values-driven organisation dedicated to making a positive difference, this is the perfect opportunity for you.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.