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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
As a Rising Sun Administrator you will be a key member of our frontline team working alongside specialist domestic abuse workers and providing essential support as a valued member of the team.
You will be involved in a range of tasks that contribute to the smooth running of our services, including processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. You will also be involved in coordinating our group programmes for survivors, and our One Stop Shop drop ins.
As the first point of contact for both professionals and survivors you will be instrumental in ensuring they feel heard and supported, through your empathetic and understanding response.
In addition to day to day administrative tasks you will have the opportunity to attend training and learn about our domestic abuse services and the Rising Sun Framework which underpins everything we do. There are also regular team meetings and activities to promote wellbeing which are a great way to get to know your amazing colleagues.
We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. Working alongside our other Administrator and frontline team, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
MAIN DUTIES AND RESPONSIBILITIES
- Admin Tasks
- Process incoming referrals to our services
- Liaise with referrers and team members as required and respond to queries efficiently
- Coordinate participants and materials for survivor group programmes and team training sessions
- Coordinate the rota for One Stop Shop drop-ins
- Respond to enquiries received via our phone or admin email account
- Work as part of a team to ensure the phone line is answered at times advertised on our website and coordinate call-backs to survivors from DA workers if needed
- Provide one-off/short term support to survivors calling the phone line, such as listening, information about available services, basic safety planning, completing a referral form
- Input information to spreadsheets and our case management system
- Develop our administrative processes to improve effectiveness
- Work with and provide support to the wider team as required
General
- Uphold the core values of the Rising Sun and work towards our vision.
- Work professionally and to a high standard
- Demonstrate a personal commitment to continued professional development
- Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
- Uphold the rights of women, children and young people who have experienced domestic abuse
- Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children, Safeguarding Adults and Data Protection.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
The successful candidate will demonstrate the following experience, knowledge, skills and personal qualities. (D = Desirable)
Experience
- Experience in an administrative role
- Experience working across different teams (D)
- Experience coordinating events/activities (D)
- Experience of working for a charity or not for profit organisation (D)
- Experience of supporting or providing advice to survivors of domestic abuse (D)
Knowledge and Skills
- Excellent planning and organisation skills with the ability to prioritise
- Confident using MS Office including Word, Excel and PowerPoint
- Excellent communication skills, both written and verbal
- Effective team working skills
- Good understanding of the dynamics of domestic abuse and its impact on survivors (D)
- Confident using On Track, our case management system (D)
Personal Qualities
- Passionate about the aim and values of the Rising Sun
- Self-motivated and pro-active
- Solution focused and creative in approaching new challenges
- Committed to equal opportunities, safeguarding and maintaining confidentiality
- Able to attend occasional evening and weekend events with notice to further the aims of the organisation (time off in lieu will be given)
How to Apply
To apply for the role please download the job pack from our website, complete the application form, and return to us by Monday 14th April.
We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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FULL TIME POSITION (35hrs/week)
OPERATIONS MANAGER
Lauriston Farm Limited, Charitable Community Benefit Society
We are a community owned, charitable co-operative which practices Social Farming on a certified biodynamic farm on the Blackwater Estuary, near Maldon in Essex. Launched in 2017 and building on thirteen years of development, we provide a wide range of educational opportunities through meaningful work experiences to many people, especially those with a learning disability and/or autism (LDA). We also undertake extensive conservation work through on the farm’s 210 acres which includes rare breed cattle and sheep, laying hens, vegetable growing, woolly crafts and a community kitchen processing produce and providing daily lunches. Produce is sold locally at markets, weekly deliveries and directly from the farm. We also have a volunteering program, give talks to local interest groups and work closely with Essex County Council, local SEND schools and colleges and The Country Trust. It is a beautiful, tranquil setting, we are inspired by the work of Rudolf Steiner and anthroposophy and are a Disabilty Confident employer.
We launched a new seven-year business plan in 2024 as we have access to new buildings and other opportunities which will further diversify and increase our activities, notably into overnight accommodation. Key to this expansion is the introduction of a full time Operations Manager to oversee all the day to day activities of the farm, ensuring internal policies and procedures are followed and external regulations are adhered to including personnel management (eleven employees), financial reporting including charitable grant applications/reporting, safeguarding, food hygiene, first aid and health and safety. We are a small, person-centred team with a good track record of delivery. During term time, there are around fifty people on the farm each week with over 2,500 social farming day places being offered every year.
The role reports directly to the Trustees and works shoulder to shoulder with the current Farm Director. It requires previous experience of a similar role, ideally in a charity or co-operative, excellent communication and organisational skills, an empathy for nature as well as a passion for chemical free farming. Experience of working alongside people with learning disabilities and/or autism is highly desirable as half our current employees have a learning disability. We are an inclusive employer and we welcome applications from people with a disability.
The post is grant funded for three years with a 5% salary increase built in per year. After three years, the role will be funded through the increase in financial activity.
We take safeguarding of all vulnerable people on the farm very seriously and you will be required to complete an enhanced DBS check if successful. We are running a two-stage interview process. Selected candidates will be required to attend an interview and from this we will shortlist candidates for a second interview involving a presentation and undertaking of a couple of tasks.
To apply, please send your current CV, along with a letter of application detailing how you match the person specification, by midnight on Friday 4th April 2025 to Jenny Chittenden (Society Secretary) secretary @ lauristonfarm.co,uk
Interviews will start in week commencing 21st April 2024 with a start date during June 2025. For further information please contact Spencer Christy (Farm Director)
Lauriston Farm Limited is committed to safeguarding and promoting the welfare of children and vulnerable adults. Applicants must be willing to undergo protection screening appropriate to the post, including checks with past employers and an enhanced DBS disclosure.
Please note this post is ‘exempt’ from the Rehabilitation of Offenders Act 1974 and therefore, you will be required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). The amendments to the Exceptions Order provide that certain ‘spent’ convictions and cautions are 'protected' and are not subject to disclosure to employers and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Disclosure and Barring Service website.
Hours and salary
Normal working hours are 7 per day, 9am to 5pm, five days per week (lunch 1-2pm).
This is a salaried position set at £35,000 for year one with a 5% increase in year two and year three.
Location The post will be based at Lauriston Farm, Lauriston Farm Chase, Maldon, Essex CM9 8AH.
What do we offer?
- The chance to join a community owned charitable co-operative with environmental and social justice at its core.
- Competitive salary
- 28 days holiday (excluding bank holidays) per year.
- Contributory company pension
- A supportive and collaborative working environment
- A beautiful and tranquil setting
LAURISTON FARM JOB DESCRIPTION
Job Title: Operations Manager
Salary: £35,000 per annum with 5% increase in year 2 and 3
Hours per week / Contract type: 35 hours / week, salaried position
Team: Working alongside the Farm Director
Reporting to: The Board of Trustees
Location: Lauriston Farm, Goldhanger, Essex, CM9 8AH
Purpose of role
A new, central organisational role responsible for ensuring the smooth running of all day to day activities through compliance with external regulations and management of internal procedures, policies, staff and finance.
Duties & Responsibilities for this post:
Day to day management
- Co-ordinate all activity streams to ensure staff awareness and a meaningful experience for all service users Maintain a central diary and signing sheets for all pre-arranged, regular, and ad-hoc farm visitors
- Diary co-ordination with office team for farm walks, open days, off farm talks, SEND colleges, volunteers, Primary school visits.
- Maintain a diary for annual events e.g. vehicle MOTs, insurance renewal, equipment servicing and ensure relevant actions are taken Oversee room use and ensure all facilities are kept clean and tidy, including reporting maintenance needs Manage bookings from external organizations Manage consumables stockkeeping and raise orders as required Communicate with families and key workers of all social farming participants Maintain internal paperwork systems for all social farming initiatives Communicate with potential social farming participants in collaboration with Farm Director
Personnel Management
- Act as central point of contact for all staff and volunteers, triage queries and direct them as appropriate Overall management of all staff and volunteers, direct line management of all non-land working staff. Arrange sickness and holiday cover for all staff including cover for markets Responsible for undertaking grievance and disciplinary procedures New staff inductions Training records and other compliance records for all staff and volunteers Staff reviews Organise staff training
Compliance
- Oversee compliance with relevant legislation (e.g. risk assessments, safeguarding, food hygiene, GDPR, health and safety) and internal policies and procedures Process DBS applications and renewal Oversee compliance with best practice for day placements Ensure any accidents/incidents are properly recorded Manage reviews of risk assessments, policies and procedures
Finance
- Produce monthly P&L vs budget report (Xero)
- Produce monthly cash flow report
- Co-write, present and oversee compliance with annual budget
- Investigate budget compliance anomalies
- Liaise with office manager regarding debtors and creditors
- Assist with annual returns Assist with writing reports for grant providers
General Duties
- Demonstrate and promote the values of Lauriston Farm Limited.
- Work in accordance with all Lauriston Farm policies including financial, equality & diversity and safeguarding
- Commit to continual professional development
- Play an active part within the wider Lauriston Farm team
- Perform other duties occasionally assigned to you to ensure the smooth running of the farm
- With consent from individuals, contribute regular information and photographs for the farm’s social media
Key Working Relationships
- The Board of Trustees, all farm staff and volunteers
- Social farming users, their families, carers, school/college staff members and key workers
To create and maintain a safe and supportive environment for the evolution of all beings through the practical application of anthroposophy.

The client requests no contact from agencies or media sales.
Cairngorms Connect Communications Officer (Maternity Cover)
Reference: FEB20257761
Location: Achantoul, Aviemore PH22 with some flexibility
Salary: £26,379.00 - £28,319.00 Per Annum
Benefits: Pension, Life Assurance and Annual Leave
Contract: Fixed-Term role until February 2026
Hours: Full-time, 37.5 hours per week
Cairngorms Connect is a partnership of neighbouring land managers, committed to a bold and ambitious 200-year vision to enhance habitats, species and ecological processes across a vast area within the Cairngorms National Park. The Communications Officer will work across the partnership to tell the stories of this wild landscape in the making, driving support and engagement, locally, nationally and internationally.
What's the role about?
Would you like to use your communications skills to support the UK’s largest ecological restoration project? Fancy working with inspiring people across the Cairngorms Connect Partnership to tell their stories of a wild landscape in the making?
We are looking for a Communications Officer to join the Cairngorms Connect support team, a small, dedicated team supporting the delivery of our 200-year vision for ecological restoration.
You’ll be part of a dynamic team working across the Partnership Area, seeking to engage key local, national and international audiences with stories of our landscape-scale habitat restoration work, to drive support and understanding. You will be responsible for planning, creating, and delivering engaging communications, including digital and printed publications. You will be able to effectively integrate with teams working across the Partnership Area, to uncover and promote stories which build support and understanding for our work.
If you’re passionate about this landscape, and are able to produce creative and engaging communications, we’d love to hear from you!
Essential skills, knowledge and experience:
- Ability to communicate in a clear manner at all levels (written and verbally) to develop shared understanding.
- An understanding of how to achieve objectives through communications campaigns and PR techniques.
- Demonstrable experience of developing stories and messages from briefings or background information on a wide variety of topics.
- Experience of managing social media accounts for an organisation.
- Demonstrable experience in creating engaging content
- Relevant content creation skills e.g. video/audio editing, photography, graphic design.
- Experience using Adobe suite (Photoshop, Illustrator, InDesign) and MailChimp.
Desirable skills, knowledge and experience:
- Gaelic speaker
- Working across a widely distributed organisation and across functional disciplines
- Key habitats and conservation issues in Scotland.
- Working with the press.
Based in Aviemore, with options for flexible working (i.e. part-time home-based),
Closing date: 23:59, Thursday 10th April 2025
We are looking to conduct interviews for this position on Thursday 24th April 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



The Supporter-led Fundraising (SLF) team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, groups and corporates, as well as driving registrations and income through third party and mass participation events; managing these relationships to maximise income.
As the Central Fundraising Officer, you will be part of our friendly and passionate Central Fundraising Team. You will lead on supporter stewardship and tiering to ensure our supporters are well supported by the Central Fundraising Team throughout their fundraising journey. Your role will include taking the lead on data processes such as the BACs process, drafting different engaging stewardship content, keep our fundraising materials up to date and lead on training sessions within the Central Fundraising Team and with other teams for sharing best practice.
You will work closely with our network of 12 home-based Regional Fundraising Officers (RFOs), as well as Sporting Team and Corporate Teams. You will be the first point of contact for the majority of our DIY supporters and will offer first-class stewardship to ensure our fundraisers feel well-supported before, during and after their fundraising plans.
You will also work very closely with the Data, Supporter Care team, Finance and other key stakeholders within ARUK to ensure SLF processes and procedures are fit for purpose and completed in a timely manner and that our supporters are delighted with the management and stewardship they receive across the teams.
Main duties and responsibilities of the role:
· Be a helpful and informed first point of contact for many supporters getting in touch with the Supporter Led Fundraising (SLF) team for the first time.
· Build first-class and long-term relationships through telephone calls and emails with our supporters to ensure they have the best fundraising experience at Alzheimer’s Research UK.
· Provide central stewardship support to a remote-based team of Regional Fundraising Officers (RFOs) to ensure effective delivery of the SLF strategy and budget.
· Support the Sporting Events Team with recruitment and stewardship of events.
· Lead on supporter stewardship journey by drafting various engaging stewardship materials, reviewing our fundraising resources and lead on training sessions for other teams for best practices.
· Support and assist in the monthly reconciliation of income coding for the wider SLF teams.
· Support the development of new procedures and embedding the new CRM.
· Work with our Corporate Teams to effectively steward our partner companies.
· Ensure consistent cross-working to identify potential opportunities in current and prospective supporters for long lasting relationships across all teams.
· Attend a variety of events to engage with and cheer on supporters including golf days, regional events and sporting events.
Administrative Support
· Process material requests from fundraising supporters, offering appropriate support while considering charity cost.
· Provide further support to the RFOs where necessary including mass printing, franking, t-shirt printing, booking couriers and personalising thank you letters and certificates.
· Provide additional support on Ad Hoc campaigns such as Facebook challenges, virtual fundraising challenges and other national corporate campaigns.
· Ensure clear, consistent and up to date fundraising data management including adding new contacts to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner.
· Lead on and be responsible for specific fundraising processes e.g. responsible for coding and reconciling all SLF BACs payments and coding Paypal donations. Reviewing, updating and training others on these processes when necessary.
· Ensure all communications are in line with GDPR policies.
· Become the organised Central coordinator for SLF-wide activities and procedures e.g contactless machines.
Spotting Potential
· As the central point of contact for the SLF team, you will spot opportunities to build networks among our fundraising community and flag these to the relevant members of the team.
· Identify and research potential community group and business partnerships for SLF teams.
· Use data reports to spot fundraising trends and identify opportunities, making a judgement on where to flag to the relevant teams to ensure accurate income coding and stewardship.
· Help spot opportunities and contact supporters as part of our re-engagement process to encourage repeat fundraising.
· Effectively communicate ARUK’s Gifts In Will messages to supporters where appropriate.
Collaboration
· Become involved in a Fundraising Resources Review Project Group, adding creative insight and keeping our fundraising resources updated for supporters.
· Work closely with the Corporate and Philanthropy team to lead on income processes such as CAFAmerica, to ensure appropriate donation restrictions are implemented.
· Work closely with other teams to locate missing income and ensuring correct coding is implemented to make certain of accurate reporting.
· Work with our Supporters and Families Team by sharing fundraiser stories to maximise potential publicity.
· Work closely with the Communications team to maximise potential publicity and acknowledgement for fundraising supporters and their events, including content for the charity’s social media channels.
· Be the main SLF contact for the Supporter Care team, updating them on fundraising products and events to ensure they have all the information they need to support first contact.
What we are looking for:
· Good knowledge of Word, Excel, and Outlook.
· Experience working on CRM systems with data processes
· Experience working in a customer service role.
· Telephony skills to new and warm individuals.
· Creating engaging and exciting content to engage with supporters.
· Excellent written and verbal communication skills.
· Good organisational skills.
· Able to multitask and prioritise appropriately.
· Able to manage a busy and varied workload
· Excellent attention to detail
· Relationship building with internal and external stakeholders
· Able to deliver a first-class stewardship journey
· Warm, friendly and personable.
· A professional and hardworking team player with a positive and collaborative work ethic.
· A willingness to learn and adapt to processes.
· To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.
· Flexibility to work unsociable hours and willingness to travel independently when required
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £29,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 6th April 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note: this post is restricted to women under schedule 9, Part 1, Equalities Act 2010.
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors, so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
We are looking for a creative and proactive individual who has experience of supporting survivors of domestic abuse. Working with survivors of domestic abuse as an outreach worker, you will play a crucial role in advocacy, risk assessment, safety planning and empowerment.
As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
JOB PURPOSE
- To provide practical and emotional support to survivors of domestic abuse, including crisis intervention, risk assessment and safety planning.
- To develop individual support plans, which address the risk of harm and offer information, advocacy, advice and signposting to survivors, underpinned by individual risk and need.
- To empower survivors, thereby increasing self- esteem, reducing isolation and helping survivors to keep safe.
- To provide survivors with information relating to their rights and ensuring survivors are empowered to make decisions based on their options.
- To work in collaboration with the adult team and wider Rising Sun team to support other programmes delivered within the organisation.
MAIN DUTIES AND RESPONSIBILITIES
Service delivery
- Work as part of a team providing high quality support, advice, advocacy and information to survivors of domestic abuse.
- Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality.
- Work in a needs led way with a specific focus on a trauma informed approach, which recognises domestic abuse and its impact.
- Work holistically with survivors, recognising individual needs, and help survivors to recognise and build on their strengths and abilities to build self-esteem and resilience.
- Offer support face to face or remotely, via phone or video call, depending on the needs of the survivor and current guidance around social distancing.
- Attend regular supervision and appraisals with line-manager.
- Work effectively in partnership with other agencies and refer on appropriately, dependant on need and risk. This may include referral to specialist agencies, to other specialist DVA services or other external processes (for example MARAC).
- Assess risk to individuals on a regular basis using the DASH risk indicator checklist.
- Work with survivors to develop tailored support plans with a focus on reducing the risk of harm, increasing their personal safety (and that of any children) and responding to their individual needs.
- Support survivors to be able to identify and manage the risks to themselves and their children
- Provide information to survivors in relation to their options, including guidance in relation to their housing, legal and welfare rights and advocate on their behalf as required.
- Encourage service users’ participation in service development, continuous improvement and feedback exercised.
- Represent the Rising Sun at relevant community meetings and forums.
- Support Rising Sun’s community services including our One Stop Shop drop in service and group programmes.
- Maintain up to date and accurate records and ensure, reports and evaluations are completed as required.
- Work as part of a team, supporting colleagues and building positive working-relationships with team members.
- Contribute to wider team meetings and discussions to share learning and feed into organisational developments.
- Be willing and available to work some evenings and weekends as required to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners.
- A good knowledge and understanding of using IT programmes such as Word and Excel.
- Complete administrative tasks and ensure paperwork and evaluations are kept up to date.
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
- Be proactive and solution focussed while paying attention to detail.
- Participate in supervision, training and meetings as required.
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
Knowledge and Qualifications
- An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (Desirable).
- Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities.
- Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
- Thorough knowledge of safeguarding practice, procedures and legislation.
- Good understanding of the operation of the agencies working together to support survivors such as social services, police etc.
Experience
- Experience of working with survivors affected by domestic and sexual abuse.
- Experience of managing own case load, working under pressure and prioritising workload.
- Experience of risk assessment and management, and safety planning.
- Experience of multi-agency partnership work.
- Experience of facilitating group programmes. (Desirable)
- Experience of working for a charity or not for profit organisation. (Desirable)
Skills
- Excellent listening, written and verbal communication skills.
- Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
- Effective crisis management, negotiation, advocacy and interpersonal skills.
- Ability to work well within a team and responsibly on own initiative.
- Good task management skills and the ability to work effectively under pressure and to deadlines.
- Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.
General
- Able to work co-operatively with colleagues, statutory and non-statutory agencies.
- Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
- A good understanding of the importance of confidentiality, safe practice and health and safety procedures.
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values.
- Able to travel independently across East Kent to meet survivors and attend meetings.
- Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct.
APPLICATION INFORMATION
To apply for the role please download the job pack from our website and return to us by 7th April 2025.
We will be screening applications and inviting suitable candidates to interview on a rolling basis so we advise applying early to avoid disappointment.
We request no contact from agencies or media sales.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.