Wellbeing Officers Jobs
TLC: Talk, Listen, Change is a non-profit organisation with a 40-year history, driven by the belief that safe, healthy and happy relationships are the bedrock of emotional well-being. We are counsellors, therapists, mediators, support workers and volunteers. Together, we deliver essential domestic abuse, therapeutic well-being and mediation services to communities nationwide. Now, we aim to extend our services to even more people and plan to launch new initiatives to reach underserved communities. Are you a passionate and resilient Services Director? Can you help us shape and implement these future plans?
Job Purpose
You’ll lead and develop the delivery of all our Therapeutic Wellbeing, Domestic Abuse and Mediation services, ensuring the high performance of services and a commitment to listening to the voice of those we serve.
Your role will be crucial in fostering a culture of continuous improvement where every team member is empowered to contribute to our growth.
You’ll be the face of TLC at meetings relating to existing service delivery, playing a crucial role as a passionate advocate for relationship support.
With a strategic and commercial eye on the future of all our services, you’ll play a key role in developing a growth mindset throughout the team, influencing our strategic direction.
Our ideal candidate
- Passionate about the need for high quality, impactful services
- Committed to our values of safe, authentic and person-centred support
- An inspiring leader with charity experience
- A generous collaborator
- An excellent communicator
- Keen to develop professionally and personally
TLC: Talk Listen Change is committed to creating a diverse leadership team and positively encourages applications from people who are a from a global majority ethnicity and from all genders.
What’s in it for you
- The opportunity to bring positive change to the lives of adults, children and families.
- An exciting, pivotal and influential role.
- The opportunity to be a key member of TLC Executive Leadership Team and internal lead for Board Services Committee.
- The opportunity to lead all our charitable services including domestic abuse, therapeutic wellbeing and mediation plus others in the future.
- The chance to play a pivotal role in developing our UK-wide service reach.
- Flexible working arrangements, working in whichever way helps you to perform at your best.
- 25 days annual leave plus bank holidays and 3 additional days between Christmas and New Year.
- Day off for Birthday, after completion of probation, Wellbeing Day and Volunteering Day.
We believe in fostering a work environment that supports flexibility and productivity. We understand that everyone has unique needs and responsibilities, and we are committed to accommodating flexible working arrangements to help our team members perform at their best. Whether you need to adjust your hours, work remotely, or explore other flexible options, we are open to discussing and accommodating your requests. Join us and experience a workplace that values your individual work style and well-being.
Please note this post is subject to a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.
Would you like to support Blood Cancer UK to identify, research and secure high value corporate partnerships that will help beat blood cancer? Then this role is for you.
Now is an exciting time to join the corporate partnerships team at Blood Cancer UK. We have spent the last two years building and cultivating our pipeline and have seen exciting wins as a result of this work, raising over £5million from the insurance sector.
We have seen record breaking corporate partnerships income in the last two years and we want that growth to continue – but we know there are more opportunities than we can capitalise on with our team the size that it is. The fundraising team has ambitious targets over the next 3 – 5 years, and we won’t reach them if we’re leaving potential partnerships behind.
We’re looking for an ambitious and tenacious new business fundraiser to help us bring new partnerships to the charity, and ultimately raise more money to deliver the change we want to see for people with blood cancer.
You will be an effective fundraiser; someone who can build strong relationships, communicate effectively, and is naturally entrepreneurial. If that’s you, we’d love to hear from you.
Majority of our roles can be performed hybrid which means you will be required to attend the office once a quarter for team meetings and regular travel for donor meetings will be required, currently a lot of our donor meetings are in London.
Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our mission is to supports adults, young people and children living with long-term neurological conditions and/or neuro diversities to access specialist therapies, support, and information in a safe, supportive environment to help them improve their physical and mental well-being.
The Merlin Neuro Therapy Centre, located in mid-Cornwall, is a Cornish charity providing a place of support, therapy, information, and community for people living with a long-term neurological condition and/or those who are neurodiverse. We give financial assistance to our beneficiaries in the form of subsidised specialist therapies. Our purpose built, fully accessible Centre, opened in 2009 and offers physiotherapy; exercise classes; Ayres’ Sensory Integration (ASI) therapy (a discipline of Occupational Therapy), and oxygen therapy. The Primrose Hydrotherapy Pool facility, which was built in the grounds, opened in 2019, providing both individual and group hydrotherapy sessions.
Living with a long-term health condition brings many challenges, not just for those diagnosed, but also for family members. Symptoms can affect physical, cognitive, emotional, and psychological health. For our clients who have sensory processing difficulties, due to being neurodivergent, everyday situations and relationships can be perplexing and taxing.
Our main aims are to improve the health and well-being of our community; help people manage their symptoms and situations; and support their main care giver, often a family member. Services are delivered by a highly experienced team, with a broad range of skills and experience in delivering specialist therapies.
The Role
We are seeking a motivated and results-driven individual to join our team as the Business Development Officer with a commercial sales focus. This role requires a unique blend of fundraising expertise and commercial acumen to drive our vision forward.
Additionally, this role will focus on developing commercial sales strategies to generate revenue through partnerships, sponsorships, and product sales. The ideal candidate will have a strong background in both fundraising and sales, with a proven track record of achieving targets and building lasting relationships.
No day is ever the same but as one of our team you can be certain that each day, you’ll be making a real difference to the lives of people who are affected by neurological conditions.
About you
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Identify, cultivate and manage corporate accounts. Working with the wider Income Generation team, ensure strong stewardship and fulfilment of marketing returns for each corporate account.
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Plan and attend fundraising and engagement events within the community
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Identify and attend networking meetings to educate and inform local business about our charities aims, missions and objectives, and opportunities for supporting our charity.
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Seek out new partnerships that could be beneficial to our charity
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Woking with the Marketing Manager, support in the creation of marketing for engagement, communication, and fulfilment for corporate accounts.
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In liaison with the marketing manager provide support with social media, creating content for platforms such as LinkedIn.
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Attend and speak at a variety events to promote the charity and engage with potential corporate accounts
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Locate and enrol our charity in business incentives i.e. Charity of the Year.
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Deliver tours of the centre to supporters autonomously.
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To assist the Income Generation Team in delivering against their financial and non-financial targets as specified within the corporate fundraising strategy.
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Be an outstanding advocate for the Merlin Neuro Therapy Centre in line with the core values of the organisation.
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To act as a spokesperson for the charity when required, including representing at external events as appropriate
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Attend and support events run by the fundraising teams where required.
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Gain and maintain in-depth knowledge and understanding of the charity’s work, priorities and future plans, acting as a spokesperson for the Charity when required
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Any other reasonable duties as required by your line manager.
Desirable skills and experience
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Proven success in corporate fundraising or leading charity partnerships in a commercial setting
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Track record of managing corporate accounts
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Experience or knowledge in commercial sales
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Experience in working with or volunteering with a charity (desirable, not essential)
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Confident in speaking in front of a large audience
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Organised, efficient and able to manage workload effectively
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Ability to work within a team but also comfortable lone working
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Excellent written and oral communication and presentation skills
To build a strong and connected community, dedicated to improving the health and well-being of people living with neurological conditions in Cornwall.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a senior leader looking for a move into the charity sector OR already in the sector looking for your next challenge?
If so get in touch with us!
At West Devon CVS, we are looking for a new Chief Officer to provide leadership, direction and overall mangement of the charity and our friendly team of 12 staff.
The role of Chief Officer in a VCSE infrastructure support organisation is wide-ranging and requires an agile leader, adept in relationship and people management and multi-tasking as well as being fearless in furthering the aims and objectives of the VCSE sector in West Devon. Someone who is capable of operating at both a strategic and an operational level.
Our Services and Projects
- Leadership and advocacy: We provide leadership in our community, strengthening our sector’s voice and influence on key decision-makers and funders.
- Partnerships and collaborations: We create and nurture opportunities for collaborative working by building networks and partnerships between local organisations and strategic partners so that communities are better equipped to collaborate and work together to develop and deliver projects; to respond in times of crisis; to understand need and develop solutions
- Community Development: Practical support to local voluntary and community organisations so that people and communities become more resilient and able to flourish. We provide training, resources and advice to strengthen the capabilities of local groups, enabling them to develop and strengthen their services.
- Active Citizenship: Active Citizenship and Volunteering is integral to thriving communities. We encourage and nurture volunteering opportunities, so that people can build connections and work together on things they care about, driving positive change locally.
- Health and Wellbeing Projects: Our projects deliver improved health and wellbeing outcomes where they can be supported by services from the not for profit sector. Current projects are Social Prescribing, Hospital Discharge and HOPE workshop facilitation. Whilst these projects are aimed at individuals it is with the explicit aim of re engaging them with their communities. The understanding of the services required and the ability to support services provide a wrap around service to the groups concerned.
If you enjoy a challenge then this is the role for you.
Please read the Recruitment pack attached
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Circa £23,000 per annum
Hours: 35 hours per week
Location: Milton Keynes
About the role
An exciting opportunity has arisen for two experienced Estates Officers to join our small Estates and Facilities team at an exciting time as we expand our Hospice site and retail portfolio.
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy. Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.
These roles will support the management of services, facilities and buildings for all Willen Hospice locations, specifically in relation to routine maintenance and projects to improve services within the hospice and shops.
A competent knowledge of general building, electrics, plumbing and carpentry skills is essential, in addition to a working knowledge of planned preventative maintenance, and good understanding of Health & Safety. You will be expected to maintain up to date knowledge of current legislation and hold full Driving Licence.
Closing date: These positions are open until filled. Please note that we will be running this as a rolling recruitment and selection process during the recruitment campaign therefore please submit your application at your earliest opportunity.
In return for your skills you can expect
- To join a supportive and caring team
- Generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays)
- Free onsite parking at the Hospice
- Employer enhanced auto-enrolment pension scheme
- Enhanced maternity, adoption and sick pay provision
- Ongoing commitment to education and professional development
- Blue Light Card discounts (with membership)
- Excellent on-sites subsidised catering facilities
- Access to Employee Assistance Programme
This appointment is subject to an Enhanced Disclosure and Barring Service check, including Barred lists.
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.
Senior Philanthropy Officer
Type: Full-time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £32,301* per annum plus excellent benefits *you will start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.
Salary Band and Job Family: Band 2, Charity
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Philanthropy team is part of the Philanthropy and Partnerships department, whose primary goal is to engage high value supporters and fundraise for the Stop MS Appeal.
As Philanthropy Officer, you’ll work closely with the Philanthropy manager, raising income for the MS Society from philanthropy fundraising activities as per the agreed objectives and targets.
You’ll identify, engage and steward philanthropy prospects through events and other appropriate fundraising activities, generating income to achieve ambitious targets and delivering a first class supporter experience.
You’ll ensure the provision of excellent individual care to ensure long term commitment, contributing to the overall implementation of our Philanthropy team’s objectives.
Closing date for applications: 9:00 on Wednesday 30 October 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Monitoring and Evaluation Officer will support the Senior Operations Manager and the Bid Manager to help develop and implement monitoring and reporting processes across the Foundation’s grant-giving activities.
To be successful in the role, you must have excellent knowledge of results-based monitoring and reporting, including experience in sampling techniques and the use of computer software in support of monitoring, reporting and statistical analysis; demonstrate strong organisational and administrative skills, and ideally have experience working with colleagues from different cultural backgrounds. This role will also work closely with colleagues from the Operations, Communications and Development teams to ensure accurate information is delivered to key stakeholders.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – South East and M4 Corridor
Thank you for your interest in the above role. This pack tells you more about Kinship, how we work, and details of the role and the people you will be working with. It also gives information on how to apply.
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in South East of England, who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
- Maintain current Peer Support Group levels, taking the lead from the national Hub.
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based close or within easy reach of our priority development areas in the South East of England which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to locations along the M4 corridor.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc.).
· Full, clean driving license/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Battersea's Global Programmes advances Battersea’s ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. Our department supports the professional development of employees and volunteers in rescues and rehoming organisations, as well as provides strategic funding and support to organisations and researchers within the animal welfare sector.
The Lead of Grants and Programmes plays an integral role within the team to deliver impact to tens of thousands of dogs and cats around the world. The Lead will manage the team of expert grant managers, guiding and empowering them to achieve impact.
The Lead will oversee several portfolios of work within the grants and programmes function at Battersea, as we expand our work to impact more dogs and cats. Over the coming five years, it is planned that the size and complexity of grant making, and other forms of programming will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, impact measurement, good grant making practice and implementing strategic programmes.
The successful postholder should be comfortable empowering others, taking a coaching approach to team management and in supporting the team to shape proposals and portfolios of work to advance the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues as an integral element of the role.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 10th November 2024
Interview date(s): 14th-15th November 2024 (1st round); 20th-21st November 2024 (2nd round)
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
UK (Belfast, Cardiff, Edinburgh, London or Manchester) - Hybrid or Remote
Closing Date: 30 October 2024
Ref 6870
Save the Children UK has an exciting opportunity for an innovative and pro-active individual with extensive communications experience to join us as our Communications & Project Officer where you will work within the UK Impact team with a special focus on the Baby Bank Alliance.
This is a 12 month Fixed Term Contract.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About The Baby Bank Alliance
The Baby Bank Alliance is an exciting, innovative initiative that supports and advocates for UK baby banks and families, to ensure babies and children have the essentials they need to thrive. 4.3 million children are living in poverty in the UK, with a million facing destitution. Baby banks are a vital lifeline to these families.
About the role
As Communications and Projects Officer – Baby Bank Alliance (BBA), you will have a crucial role in overseeing social, digital, and internal communications for the Baby Bank Alliance and their 170+ member network, as well as supporting other key operational activities.
This is a fantastic opportunity to work within a multidisciplinary, cross-organisational team while collaborating with local communities and grassroots organisations across the UK. The role is ideal for someone with experience in social media, communications, or digital marketing, offering a chance to expand their skills and gain valuable insights into brand building, partnerships, PR, and the charity sector. You will also be part of an innovative, early-stage "start-up" initiative that supports communities and families facing poverty nationwide.
The Communications and Projects Officer will work closely with the Baby Bank Alliance Executive Lead, Communications and Marketing Manager, Community Leads, and broader team to support the delivery of key projects for 2024/25. Additionally, the post-holder will provide project support in areas such as stakeholder engagement, grant approvals, data management, and overall project coordination.
This role will be 60% communications and 40% projects and within that you will:
• Manage the BBA social media channels, creating social media strategies, developing and creating content and monitoring channels.
• To manage the BBA WordPress website with any updates or issues and write the weekly newsletter to the Baby Bank Alliance members & non-members.
• To support the Media Manager with campaigns: e.g. arranging shoots, attending shoots, gathering resources for press releases/media requests.
• To support members of the wider Baby Bank Alliance team with a range of project tasks, where needed.
• To project manage the organisation and co-ordination of events and visits to baby banks, and help to promote and deliver them alongside a range of internal and external stakeholders.
• Support the development of a new CRM database system, ensuring that data is migrated and captured efficiently to support the daily data management of the growing organization.
About you
To be successful, it is important that you have:
• Experience of using Canva to create content.
• Experience in managing social media platforms, including Facebook, Instagram, X, LinkedIn.
• Excellent project coordination skills, with a track record of delivering against targets and objectives.
• Strong organisational skills, with the ability to work through tasks logically, identify risks early, and seek effective resolutions.
• Collaborative mindset, working across boundaries for collective success, actively listening, involving, and learning from others.
• Excellent communication skills: a confidence communicate sensitively with baby bank founders and potentially families and some copywriting experience/ability.
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Wednesday 30th October at midnight
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Alive is seeking a talented individual to oversee and manage our Community Older People’s Services. This will involve leading a team of committed and talented staff delivering our gardening and horticulture therapy services (allotments/community gardens/hospital gardens) and our dementia Meeting Centres. You will have strong experience of working in the health care sector, in particular dementia, and a passion for providing person centred care and services for older people. A compassionate and empathetic leader, you will have strong people skills with experience in management and be able to inspire and motivate a team.
Alive is the UK’s leading charity enriching the lives of older people and training their carers. We believe passionately that all older people should feel connected to the world around them and our award-winning and innovative activity in the community and care settings make this possible, alongside the training and coaching we deliver to carers to equip them to engage older people more meaningfully. To find out more about our work, and read inspiring case studies, please go to our website.
This is a fantastic opportunity to join a vibrant and innovative charity, and to help bring enjoyment and vitality to some of the most vulnerable older people in society.
We are looking for someone who can ideally work 4 days a week, but we would be interested in candidates who are able to work for 3 or 5 days a week and will adapt the job accordingly.
Please see the job description and person specification for details. To apply, please send in your CV with a covering letter detailing why you match the job description and would like to work for Alive. Please send your information in to Alive by 5pm 7th November 2024. Interviews will be held 14/15 November and second interviews 21/22 November.
If you would like any further information or for an informal chat, please call the CEO, Isobel Jones in the office.
Please send in your CV with a covering letter detailing why you are suited to the post.
To ensure older people live lives full of joy, meaning and opportunity.
The client requests no contact from agencies or media sales.
Inclusion North exists to make inclusion a reality for all people with a learning disability, autistic people and their families. We are looking for an experienced leader who can rise to the challenge of taking Inclusion North forward into the next exciting phase of our development.
This is an excellent time to join Inclusion North. The organisation is strong and well-established with a solid reputation and a busy portfolio of work. But we also have the capacity to grow and develop, taking the excellent work we have created to a wider audience and seeking new opportunities to have an even greater impact.
We pride ourselves on being an excellent employer that takes the development and wellbeing of its people seriously, so the successful candidate can look forward to a robust induction, ongoing support and supervision and a range of development opportunities.
As a values-led organisation, it is not just what we do that matters but how we do it. Inclusion North is founded on an equal partnership between people with lived experience of learning disability and autism and their families, and people who bring their professional experience of making inclusion a reality. We are looking for a leader who embodies these values to join our dedicated team.
If you feel excited by the challenge of leading Inclusion North into the future and you have the values, skills and experience that we are looking for we look forward to receiving your application.
Hours, contract period and location
Full time, 37.5 hours per week (candidates can request flexible working). Permanent contract.
Home-based. The role requires some travel across the North East, North Cumbria, Yorkshire, Humber and Derbyshire.
Salary: £57,000 - £65,000 depending on experience
Closing date for applications: 9.30am Monday 28th October 2024
We are a Disability Confident Employer.
Informal online information sessions - Monday 7th October 6.30pm and Tuesday 8th October 12.30pm
First Stage interviews online - week beginning 11th November
Second Stage interviews – candidates will be required to attend a full day face to face in York 21st November
Informal online information sessions - Monday 7th October 6.30pm and Tuesday 8th October 12.30pm
First Stage interviews online - week beginning 11th November
Second Stage interviews – candidates will be required to attend a full day face to face in York 21st November
The client requests no contact from agencies or media sales.
Monitoring, Evaluation, Accountability and Learning Officer
Contract type: Fixed term, Full time, 39.50 hour per week
Location: Ghana, Tamale
Salary: GHS126,598 -GhS176,630 per annum with excellent benefits
About WaterAid
It’s hard to believe that today 771 million people do not have clean water and 1.7 billion do not have a decent toilet – around 1 in 5 of the world’s population. Every two minutes a child under five dies from diarrheal diseases caused by poor water and sanitation.
Join WaterAid as our Monitoring, Evaluation, Accountability and Learning Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Role:
The Monitoring, Evaluation, Accountability and Learning Officer holds a central role in ensuring the quality, impact, and accountability of WAG’s projects through the implementation of comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) systems. This role is designed to support fostering projects MEAL systems, ensuring learning and quality improvement in projects implementation. By leading the implementation of robust projects MEAL activities, the officer ensures that project insights and data are effectively harnessed for continuous improvement, aligning with performance indicators. This position supports the Programme Performance and Effectiveness Manager in capacity-building for program teams, ensuring that MEAL is leveraged for knowledge management and innovation. This position exists to support the creation of a culture of accountability and learning, where project delivery and effectiveness is continually improved through best MEAL practices, contributing directly to the overarching goals of the national program and WaterAid's mission.
In this role, you will Lead in planning and implementation of MEAL systems for projects, ensuring alignment with WaterAid's PMER Core Procedures, M&E System, M&E policy and guidelines as well as Hold regular project reflection meetings and data quality assessments and ensure effective use of monitoring data for adaptive management.
You’ll also:
- Enhance community involvement in MEAL processes, ensuring that projects meet donor and organizational MEL standards.
- Support the planning and implementation of CP Annual M&E Plan and Learning Agendas and Annual Review Meetings
About You:
To be successful, you’ll need to be Degree in Development Planning, Monitoring and Evaluation (M&E), Research, Quantitative Analysis.
- Demonstrated capacity in implementing MEAL, including the working of consultants.
- Proven effectiveness in facilitating training and building the capacity of partners and community members.
- Fully committed to WaterAid’s vision, mission and values and a way of working that demonstrates this, with the ability to communicate this enthusiasm to others.
How to Apply:
Click on ‘Apply’ to download the job description: If you are interested in the position and have the right skills and attributes, end your application, consisting of a letter of interest using the link given in the job description:
Deadline to apply: 03 November 2024
Interviews: December 2024
Please note: to apply for this role you must be able to demonstrate your eligibility to work in Ghana. Only candidates shortlisted for interviewing will be contacted within two weeks of the closing date for applications.
Our Commitment:
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Social Media Officer
Location: Flexible remote (with monthly meetings / team days at our office in Horsham, West Sussex) with a requirement to attend events in person
Salary: £28,000 per annum FTE
Level Grade 4 and B
Part-time: 21 hours per week (to include Tuesday)
Contract: Part-time, Permanent
Who is Born Free?
Born Free is a UK registered charity that works tirelessly to ensure that all wild animals, whether living in captivity or in the wild, are treated with compassion and respect, and are able to live their lives according to their needs. We oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.
About This Opportunity
Are you excited about incredible content and the reaction it gets from an audience? Do you know what works, what doesn’t, and why? Do you thrive by creating engaging stories? Do you understand strategy for social and best practices on how to bring it to life? Do you know how to harness and amplify a brand message to create authentic experiences and interactions with our community?
We are looking to recruit a Social Media Officer who can take our captivating stories, spanning nearly 40 years of conservation and wild animal welfare, and deliver them to today’s diverse audiences in exciting, creative and contemporary ways, engaging people of all ages.
Under the leadership of the Digital Marketing Lead, working alongside the Creative Content Officer and with the support of the Communications Officer, you’ll deliver the workplans to the Digital Marketing strategy, develop and deliver all Born Free’s social media communications, including – but not limited to – fundraising appeals, adoption stories, stories from the field, including conservation and animal rescue and relocation, and news stories from the policy team.
You will have the incredible opportunity to translate our powerful narrative, outstanding achievements, and ambitious plans to all touchpoints on social, working directly with our programmatic and marketing teams and the Co-Founder. You'll build and grow our engagement and conversions by tailoring content to our different audiences.
Working alongside our external agency and the Digital Marketing Lead, you will also be proactively engaged in our paid social activity.
The Social Media Officer will need to have the energy and hands-on attitude to thrive in a lean, fast-paced environment with strong focus on outstanding content, accuracy and performance. This role requires a truly collaborative approach, embracing all aspects of the Foundation’s overall work, and an understanding of how your work affects, and is affected by, the work of everyone around you.
Responsibilities & Duties
- Working under the direction of the Digital Marketing Lead, design and deliver creative and engaging social media plans
- Ideate, curate and collate holistic content that reflects the history and diversity of Born Free, tailored to the interests of our followers, harnessing the unique aspects of each platform.
- Schedule content on Sprout Social
- Ensure content is adapted / suitable for specific channels / audiences
- Monitor, track, analyse and report on performance on social media platforms using tools such as Sprout Social, Google Analytics and Facebook Insights and recommend improvements to increase performance.
- Identify consumer trends to help with planning social media campaigns.
- Optimise content to further encourage community interaction and engagement.
- Research and evaluate the latest tools and techniques in order to find new and better ways of measuring social media activity.
- Analyse competitor activity.
- Set targets to increase brand awareness and increase customer engagement and loyalty.
- Create a flexible, proactive and reactive content calendar for all social that enhances the broader programmatic, marketing and leadership plans.
- Ensure that the BFF’s brand is consistent across every platform
- Live and breathe our brand voice and style guides, and continue to develop them through content, alongside our creative team.
- Assist with content creation where needed (e.g. other staff on leave)
- Respond to social media community
- Track, analyse and share KPI reports to optimise content performance and audience growth, and take advantage of opportunities, and adjust or pivot strategies, tactics and content development as needed.
Our Ideal Candidate
- Lives and breathes social – thrives on creating content and communications that genuinely connect with audiences.
- Inclusive, creative, courageous, discerning, curious, and devoted to Born Free, its Mission, and its followers.
- University degree in marketing or related subject or, a minimum of 3 years in a similar role, with a proven track record.
- Strong writing and editorial skills with utmost attention to detail.
- Comprehensive, nuanced understanding of all social platforms, including emerging creative sensibility and a keen eye for look and feel; editorial storytelling experiences a big plus.
- Results-driven with the ability to analyse data and deduce implications for social and engagement strategies.
- Highly-motivated self-starter; capable of working independently, yet collaboratively, within a fast-paced environment.
- Quick-thinking, agile, creative, hands-on, resilient, stress-tolerant, problem-solver.
Required Skills
- Social media-focused technologies and apps, with an eye on what is emerging as well as attention to what currently exists, including Sprout Social, or similar scheduling software.
- A genuine curiosity and interest in both current affairs, wildlife related news, and sector-wide developments.
- Ability to create engaging visual content as needed
- A solid understanding of the use of a range of social media platforms
- Strong copywriting and editing skills suitable for each platform, from knowing how to write a successful X post to using effective storytelling techniques.
- Knowledge and understanding of algorithms and search engine optimisation.
- Creative skills for contributing new and innovative ideas.
- Strong communication and people skills for articulating ideas to colleagues and the wider organisation.
- Excellent teamworking, collaboration and networking skills.
- This role will have a duty for safeguarding the welfare of children and young persons in relation to online activity and will be required to adhere to all Born Free policies in relation to safeguarding, including participation in specific safeguarding training sessions.
Further Information:
Note: This job description outlines the roles, duties, and responsibilities of the post. It is not intended to detail all specific tasks. Born Free reserves the right to alter the content of this job description to reflect the changing needs of the organisation but is a correct reflection of the main duties of the post at the time of writing. Please note this role will require working outside of normal working hours from time to time.
Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension.
The closing date for applications is 17.00 on Friday 1st November 2024.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Victim Support is proud to have been commissioned to provide an Affected by Crime (ABC) service across Humberside.
We have an opportunity available to work within the Humberside ABC service and are looking for a dedicated, empathetic and passionate individual to join and enhance our team.
The role of Triage and Early Intervention Officer - Children and Young People (TEIO-CYP) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the Affected by Crime (ABC) service in Humberside. As the TEIO-CYP worker, you will work primarily with children and young people and/or their parent or guardian, however the role will also support adult service users.
The role will include calls to and from individuals, as well as the administration of cases on the case management system, needs assessing and providing early intervention support.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles).
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role will be to primarily focus on children and young people or their parents/guardians contacting, or being referred to, the service. This will include making outgoing calls, carrying out needs assessments and, on occasion, providing early intervention support.
The role is both office and home based, and as a TEIO-CYP, you will;
- answer incoming calls, speak to those affected by crime and offer early intervention support
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the team to ensure an effective, trauma informed service is given to those affected by crime
- You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
- You will have some experience and an interest in working directly and indirectly with young people who have been affected by trauma.
- You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.