Wellbeing Coach Lead Jobs

Membership Marketing Officer
Location: Thetford
Full time, Permanent
£30,135 per annum + 11% employer pension contribution

BTO is looking for a dynamic self-starter who can deliver a highly personalised experience for our members. We have big ambitions to increase our impact for birds and people and growing our membership is an important part of our plan. Do you have the skills, experience and can-do attitude we need to drive an exciting new phase on our membership journey?

The successful applicant will have experience of online and offline marketing in a membership based organisation or similar, excellent written and personal communication skills, experience successfully organising public engagement events, and an interest in wild birds and nature in general.

This position is based at our HQ in Thetford, Norfolk, although you will be able to work from home part of the time on a hybrid working regime and flexible start and finish times can also be accommodated to ensure a flexible work-life balance.

You can read the full role description by clicking on the role description under 'supporting documents' in the job details on our careers page. Please contact us if you are not sure if you meet all the criteria for the role and would like to discuss the role in more detail.

WHAT DOES BTO DO?
BTO helps to secure the future for birds and nature, using our science, monitoring and data to inform good environmental decisions, inspiring others with the wonder of birds and empowering them to work with us. Our priority is to make a positive impact for birds, using our strong and objective science in partnership with others. We strive to work sustainably and to welcome everyone.

Our values
We are evidence-led, inclusive, collaborative and empowering.
Birds Science People; it is a powerful combination – will you be part of it?
 

WHAT WE OFFER

• £30,135 per annum
• Annual leave entitlement on starting is 25 days plus bank holidays (pro rata if part time).
• Paid 'journey days' (up to 2 days) to staff who travel on holiday by land or sea instead of flying.
• Life assurance (four times salary)
• 11% employer pension contribution
• Employee Assistance Programme offering help and advice to staff and their families on matters related to bereavement, wellbeing, finances, relationships, family and more. This includes a number of free counselling sessions if they are needed.
• Enhanced sick pay
• Enhanced Family leave
• Retail discounts
• Cycle to work scheme
• Discounts on: BTO books, Bird care from Vine House Farm  (10% discount on orders placed on the website) and Opticron (30% off)
• Free access to BTO training courses
• Flexible working- A combination of home and office working and flexible start and finish times (where this meets business needs)
• Free eye tests and a contribution of £49 towards prescription glasses for VDU use only.
• Free car parking
• Effective job evaluation policy that recognises where staff increase their level of responsibility over time
• Coaching and mentoring scheme
• Staff groups and forums- First Aiders and mental health first aiders, Coaching and mentoring, Diversity working, Sustainability and Natural Working, Becoming Inclusive, and our staff group creating a positive and welcoming culture to work in.
• Commitment to creating an inclusive environment
• Commitment to sustainability

Closing date for receipt of applications is 23:59 on Sunday 6th October and Interviews will be held in Thetford on Monday 14th or Tuesday 15th October. If you have any questions, please contact [email protected]

If you have a disability or long-term illness that otherwise prevents you from meeting any of the essential criteria, please contact us to discuss whether a reasonable adjustment could be made.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.

We recognise that candidates from minority ethnic groups are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a minority ethnic background, you'll be guaranteed a first stage interview.

Charity No. 216652 (E&W); SC039193 (Scotland)

Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights​ and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning. 

We are looking for resilient, playful and passionate people to join us our Ofsted “Outstanding” TreeHouse School as a Specialist Teaching Assistant.

In this role, you will be working on a 1:1 basis with our Autistic pupils. You will provide support to pupils so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.

Position: Specialist Teaching Assistant

School: TreeHouse School, Muswell Hill, N10 3JA

Contract Type: Full time, Permanent (Hours: 8.45am – 4.35pm)

Salary: £25,661 to £27,322 (based on experience)

About the School:

TreeHouse School is a happy and vibrant community where autistic children and young people learn and flourish. Currently, we have 100 pupils on roll aged 4- 19 years old. We provide children with the specialist, intensive and integrated support to enable them to learn, thrive and achieve. All pupils have a Primary diagnosis of autism with some that also have additional complex needs. TreeHouse School was inspected by Ofsted in 2023 and found to be "Outstanding" in all areas. We adopt a person-centred approach which ensures that the voice of the young person is at the centre of all we do.

As part of the Ambitious About Autism team, you will enjoy the following benefits:

• Term time only role (yet paid across 52 weeks)
• A competitive salary of up to £27,322 and an increase every September
• Free healthy breakfast available everyday
• We put mental health and wellbeing at the heart of everything we do; the SLT practise “compassionate leadership”
• State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
• Working with experts in the Autism industry with 1:1 meetings and training provided
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses

This is a fantastic opportunity for somebody who wants to make a difference to our autistic children, their families and the community. If you would like more information, please refer to our job description or website.

Start date: October half term 2024

(Please note, this role may close earlier than the end date dependent on the volume of applicants)

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification. Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Role 

An exciting opportunity has arisen for a Training Manager to join an established and well-regarded Gloucestershire disability charity to lead on the delivery of peer led Abuse Awareness, Self-Advocacy and Enablement Training for adults in Gloucestershire with learning disabilities.

Training is delivered through both individual and group training sessions across the county. 

By enabling and empowering Individuals to make decisions and act, the training will support people with a learning disability to develop the skills they need to ensure they are able to safeguard themselves from harm, contribute towards more independent living, and maintain and/or improve their health and wellbeing. 

About You 

You will be a highly motivated and engaging professional, with knowledge and experience in delivering and evaluating the effectiveness of training sessions, as well as guaranteeing the quality of delivery by the wider training team. This is an exciting opportunity for someone who has an interest in, knowledge and understanding of the daily challenges faced by adults with a learning disability.

The successful candidate will have a background in training or delivering in an academic environment. Direct experience of working with people with a learning disability is strongly preferred.

To be successful, you will have strong facilitation and communication skills, and the ability to engage with a diverse range of stakeholders. A proven ability to work collaboratively, flexibly, and virtually, is essential. 

Experience delivering programmes related to diversity and inclusion would be beneficial, in addition to a thorough understanding of safeguarding. 

The post is currently funded by Gloucestershire County Council.  

What you will be doing: 

• Leading a team to deliver our full range of bespoke training to adults with learning disabilities in Gloucestershire.

• Delivering the Building Circles Training to professionals and peers.

• Providing direction and prioritisation of course content in line with the Service Specification to meet the needs of those referred to the service.

• Working with the trainers and training administrator to recruit and train a team of co-trainers. 

• Ensuring all training is outcome driven and measured against key performance indicators. 

• Ensuring impact is measured and reported on to our Service Contract Managers, CEO and Board of Trustees 

• Closely collaborating with a wide range of stakeholders and service providers to ensure timely intervention and support for referred individuals and groups

Duties include: 

Delivery of training to individuals and groups with a learning disability across Gloucestershire. 

Delivery of training to professionals/social workers/teaching staff across Gloucestershire

Staff training to colleagues as required

Building relationships with providers to sustain training year on year 

Recruit and line manage a team of Experts by Experience, providing them with appropriate CPD and ongoing support. 

Ensuring information shared online, social media and on our website is accurate and up to date. 

Delivery of presentations to stakeholders to raise awareness of training. 

Keeping up to date with changes in the law which are communicated via our training.

Collecting, collating, and analysing feedback from sessions in line with the Service Specification. 

Ensuring all feedback and impact data is up to date for reports to Service Contract Managers, Trustees, CEO

Management, including regular supervision sessions, for trainers and co-trainers

Responsible for accurate documentation of all disclosures and safeguarding concerns

Assist CEO with bid writing for training projects

Other duties  

Attendance at Building Circles events

Assisting with other responsibilities and workshops when required 

Key essential criteria 

Experience of working with people with learning disabilities and intellectual impairment. 

Team management skills, ideally with a background in learning and development. 

Current knowledge of effective learning and optimal environments for learning. 

Excellent written communication skills with the ability to engage a wide range of audiences. 

Excellent people skills and the ability to build constructive relationships with a wide range of people. 

A compassionate, flexible and values led individual. 

A full clean driving licence with own means of transportation. 

Why you should work for Building Circles: 

Building Circles (Registered Charity No 117838) was established in 2006 with the overarching aim of reducing social isolation and loneliness in adults with learning disabilities in Gloucestershire.

The guiding focus of our work is: 

• Connecting people with learning disabilities to volunteers with shared interest to expand their friendship circles and to enjoy mainstream cultural activities. 

• Training and upskilling people with learning disabilities to understand how to stay safe in their community and online, how to have a voice and advocate for themselves and be more in control of their own health and wellbeing. 

• Supporting people with learning disabilities to access areas of personal interest to them with people other than family members and paid staff 

Job Title: Membership and Insight Manager 

Job Type: Permanent

Hours: 35 hours per week – Monday to Friday

Department: Membership Engagement Team (MET)

Salary: £38,996 (FTE)

Reports to: Director of Membership and Marketing

Location: Hybrid – FSRH Office (London Bridge) and home working.

Who we are:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

Can you help us?

We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications. 

You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions.  You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes. 

You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to: 

• Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
• Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
• Drive improvement throughout our processes
• Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
• Ensure members are treated fairly and in line with FSRH values and regulations 
• Ensure that all Educational products are processed within agreed SLAS
• Maintain the quality of the service provided 
• Create and deliver iterative improvements on the FSRH member contact strategy

You will have:

•  A Levels (or equivalent experience)
• Substantial previous experience of strategic redevelopment of a customer contact team from the ground up. 
• Substantial understanding of how to utilise a CRM to generate process improvements 
• Substantial experience of working customer/ membership support environments 
• Excellent product knowledge to support customers using a variety of media and formats 
• Understanding of the role of CRM in an organisation and in customer/member experience
• Openness and ability to adapt to new technologies and new ways of working
•  A good understand and ability to adopt the FSRH values throughout the role

You will have experience:

• Supporting educational products and member services
• Working within policies and processes and using these to support improved delivery and service 
• Working in multichannel support (email, phones, remote, chat etc)
• Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara) 
• Managing complex cases
• Producing and creating reports 
• Working within a professional membership body / higher education / NHS background 
• Developing skills and knowledge of less experienced colleagues 

We will offer you:

 We offer a range of benefits at FSRH to support staff wellbeing, including:

• ­ 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
• Employee Assistance Programme (EAP)
• Employee discounts portal
• Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

To Apply

Deadline for applications is 12pm 2 October 2024

Interviews are likely to take place on W/C 7 October 2024

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We have an exciting opportunity for a new Head of Business Development.

At Thrive, we help people to improve their physical, social and emotional health through gardening. We primarily work with people with disabilities and health conditions. We:

• ·​ ​Deliver in-person Social and Therapeutic Horticulture (STH) programmes for people with disabilities,  health conditions or experiencing social isolation.
• · Provide free resources that help people garden at home, reducing the risk of poor health, and helping people to garden with specific long-term health conditions or disabilities.

• · Are the leading Social and Therapeutic Horticulture training provider in the UK, helping organisations, health and social care professionals and teachers deliver STH.

• · Advocate for access to STH services and are actively working to remove the barriers to the use of STH. within the UK.

  Thrive is an independent charity, primarily funded by donations, trusts and grants, paid for services and local authority funding. This role is based in England, it can be hybrid or office-based with some national travel and overnight stays. Please do get in touch to discuss.

About the role:

• With a growing awareness of the benefits of time in nature and gardening we want to realise opportunities to grow our impact. This role will lead on the identification and progression of income generating activities, working with colleagues to raise funds and enable the delivery of our charitable services.

·You’ll have a key role in making connections that lead to the growth of our Training, Education and Consultancy work. You’ll oversee our fundraising and philanthropy teams, guiding our skilled managers and teams as they work to strengthen Thrive’s financial sustainability. You’ll work closely with our Head of Marketing and Engagement to help us reach new audiences and grow our impact.

To succeed in this role, you will have a proven track record in leading business development through B2B contracts in the charity sector or have been overseeing a successful fundraising team. You’ll be someone who progresses work, an excellent communicator and collaborator, skilled in building sustainable partnerships that add value.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.

Closing date for applications: 9am on Friday 20th September 2024.

First round interview date to be confirmed

Summary

The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.

In more detail

About Us

The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.

The role

Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.

About You

You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.

Closing date: Midday Monday 23rd September 2024
Interview date: w/c Monday 30th September 2024
Start Date: Monday 6th January 2025
Reports to: Founder - Director

The Hummingbird Project is a youth-centred organisation that aims to provide trauma-informed services and promote youth-led action that is underpinned by our shared belief in human rights.

Our services support young refugees, between the ages of 14 and 25, many of whom arrived in the UK as unaccompanied children. The project is based in Brighton and works with those living in the city and across East and West Sussex.

As well as our direct services for young people, we actively campaign for the rights and protection of young refugees at a local and national level.

Our vision is a community standing together for the rights and protection of young refugees.

The Youth Service Manager will play a key role in ensuring services are delivered to a high standard and that the young people we support have the care and services they need, as well as a voice in decisions that affect them.

The role incorporates line management for service leads, including support and advice where individual cases are particularly challenging and/or complex. It will support the overall management and the delivery of our high-quality services through regular supervision and coaching of project leads, as well as contributing to developing new services and monitoring and evaluating activities.

We are looking for a Catering Manager to join our team who can inspire and empower Companions, through support and training, to create healthy and nutritious meals both in the Community Kitchen and in our Café @ Emmaus. They say an army marches on its stomach and that is certainly the case here at Emmaus.The Community Kitchen provides hot meals and salads for Companions, staff and volunteers and the Café @ Emmaus serves home-made fare for our visitors.

The successful applicant will be part of the management team, led by the Chief Executive and will have key responsibilities within that team. We are looking for someone with a passion to take our Café and Community kitchen to the next level by
offering excellent home made food prepared by Companions using ingredients grown here on site. A friendly nature is a must as well as experience working with different dietary and allergy requirements.

So, if you have excellent communication skills, with a desire to train and support people with a variety needs and have a positive, motivational attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do. We would particularly welcome applications from candidates from a background of supporting adults who have faced multiple disadvantages into work, job coaching, mentoring and training.

Working hours: 37.5 hours per week, Tuesdays to Saturdays

To apply, please read the job pack and send

- your CV

- a covering letter

- a one page explanation of how you meet the person specification.

Please note we screen applications on an ongoing basis and may fill the role as soon as we find suitable applicants. Apply as soon as possible to avoid disappointment.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service Manager

Salary: Up to £35,000 pro rata

Location: Hammersmith

Hours: 25 Hours per week

Contract: Fixed Term Contract – until March 2028

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

At Advance, we are led by our core values which are to listen and support, empower and respect, collaboration, innovation, and accountability.

About the role:

Advance has partnered with Catch 22 to deliver services to young victims of crime in London. In recognition of the distinct challenges facing young women and girls (YWG), Advance will deliver a dedicated service to young women and girls (aged 13 to 18) who have been a victim or witness of crime. This is an exciting time to join Advance as we embark on our journey to reach even more young women and girls in need of support using best practice youth, gender, trauma-informed and holistic approaches.

The YWG Victim Service will provide support to YWG across all London boroughs in our safe, YWG-only spaces and in the community. The YWG Victim Service offers specialist support designed to enable YWG to escape harm and to thrive in their lives and aspirations. The YWG Victim Service achieves this by supporting YWG to build confidence, self-esteem and resilience, manage their health and wellbeing and access and engage with other support services.

The Service Manager will lead and manage Advance’s YWG Victim Service, delivering effective management of a team of frontline Advocates, as well as collaborating with Catch 22 to ensure the Advance team and its service delivery are embedded in the wider CYP Victims Services delivered by Catch 22.

About You:

You will have experience of managing frontline staff, supporting them to follow service delivery processes and procedures to ensure effective and safe service delivery to achieve positive outcomes for young women and girls accessing the Victims and Witnesses service. You will have excellent time management skills to ensure service outcomes are monitored and reported on in a timely and effective manner. You will also have excellent communication skills that will allow you to build good working relationships with your team, the wider organisation and external delivery partners. You will be able to reflect and adapt to manage change and enhance working practices, as well as supporting your team through change. You will have an enthusiastic attitude and instil this within your day to day work and interactions with your colleagues and external stakeholders.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: Sunday 29 September 2024 @ 23:59

Interviews are taking place week commencing 7 October 2024

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

Join our team and enjoy a range of exciting benefits designed to support your growth and wellbeing!

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

• One-week paid carers’ s leave
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Encompass are excited to be partnering with North Northamptonshire Council to open a new Supported Accommodation Project in Corby. This Project will offer supported accommodation to those experiencing homelessness and have multiple complex needs. The project will provide a safe, secure environment where residents can thrive, achieve positive outcomes, recover from their experience of homelessness and transition into sustainable housing. We work in a person centred, strengths based and trauma informed way in all that we do.

This is a new role within the Encompass team and will be key in providing holistic, intensive support to residents and developing trusting relationships with a challenging clientele. You will have responsibility for case management with a number of residents, completing needs assessments, overseeing progress and delivering tailored support as they address barriers. You will need to be able to constructively challenge residents, make difficult decisions and be proactive in engaging residents in the support we provide.

Our residents consist of those experiencing Multiple Exclusion Homelessness and require intensive support. ​They are individuals with high complex support needs, including entrenched rough sleepers, individuals with a drug/alcohol dependence,  those suffering from mental ill health, those with physical disabilities, rough sleepers with no resource to public funds or ex-offenders or individuals at risk of offending. You will possess a skill set which enables you to deliver tailored long term support to these residents, leading them to identify and address the barriers they face. Your background could be in Mental Health, Addiction, Housing, working with offenders or other relevant support services.

You will work with the wider staff team to deliver a quality housing service and support residents to transform their lives. The role will also work closely with the council housing options team, to move individuals into permanent accommodation. It may involve continuing to support an individual for a set period after they have left the project, to ensure they maintain their future tenancy.

This role will involve promoting the work of the project to potential supporters, volunteers, and partners. This could involve attending meetings, recruiting volunteers, sharing our work on social media, liaising with funders and identifying funding opportunities. The role will also ensure external partners and supporters remain up to date with our work and successes.

This is an opportunity to join a brilliant, enthusiastic team, and to be part of a brand new project which is unique within North Northamptonshire.

Please complete the application form, monitoring form, and provide your CV along with a cover letter (maximum 2 pages) that demonstrates how you meet the requirements outlined in the person specification.

To be an effective lead on HR related matters, supporting the CEO and Management team, ensuring it is well-positioned to achieve its vision, current and future business operational plans and performance targets.

This is a key role instrumental in bringing the HR and Business administration functions together at an operational level.  The core purpose of the role will be to support and manage all People and Management related administration matters across the organisation.

To take the lead for data protection and champion compliance across the organisation.

Join us to support people-led change across the UK

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

The Landscape

As we approach our 60th anniversary we have been going through a period of strategic and organisational development, expanding our ambitions to create and demonstrate impact, not just for the Fellows themselves but also at a local community and UK-wide level. This will require a phased transition from the current model and we are in the process of defining and internalising this new approach within the organisation.

Following an in-depth strategic and operational review, the new Finance and Operations Director was appointed in July 2023 and was established as our first step in refreshing the staffing structure. We're looking for a dynamic and experienced individual to join her team, at this exciting moment and to be a key part of the team as we build on the successes of the last 6 decades and position ourselves for the future.

As part of our strategic review, we've highlighted Equity, Diversity and Inclusion as a core principles to invest in and as a result of this we are looking for an experienced HR professional with a high level of emotional intelligence, coaching skills and experience working with a diverse team.

The Role

The People & Culture Manager is responsible for managing all aspects of the human resources function, ensuring that the organisation attracts, develops, and retains high-quality staff. This role  supports the Finance & Operations Director in fostering a positive and inclusive working culture, whilst ensuring compliance with employment legislation and best practices.

Key Responsibilities

Strategy Development

• Support the development of TCF’s approach to effective methods of working and inclusive organisational culture, drawing upon best practice from across the sector and ensuring alignment with organisational values.

• Support the annual planning cycle, working with the Finance & Operations Director to develop and implement the annual and quarterly rhythm of team meetings, workshops and opportunities for team gatherings.

• Support the Finance & Operations Director through developing guidance for line managers to support the annual rhythm of 1:1 meetings and quarterly reviews supporting team members to meeting their operational objectives and personal development goals.

• Support the ongoing development of HR policies and processes, including the newly developed Staff Handbook, recruitment, staff onboarding, probation, annual reviews and professional development, as well as regularly reviewing staff benefits and ensuring they are in line with good practice.

Employee Relations and HR Management

• Maintain elements of the employee database (BambooHR), to support staff with administrative requests relating to annual leave calculations, signing documentation and updating personal information.

• Supporting the recruitment process by creating new roles on BambooHR, arranging the advertising on appropriate websites and working with line managers to initially triage and longlist applications.

• Develop onboarding processes to ensure new team members have the information they need to thrive in the organisation.

• Prepare offers of employment, change of terms letters and other standard employment documentation, with support from external HR Advisors, and the Finance & Operations Director.

• Serve as a point of contact for employee concerns, providing guidance on HR policies and procedures, with support from external HR Advisors, and the Finance & Operations Director.

• Manage the relationship with the appointed EAP (Employee Assistance Programme) including regularly reviewing the support available to ensure it offers the right level of support for team members in line with our values and aspirations as an good employer.

• Develop and build the process for employee objective-setting in BambooHR, and how this then links to the wider organisational strategy, ensuring line managers are equipped to utilize this tool effectively.

• Support the appointed Data Officer (Finance & Operations Director) by managing the organisation’s approach to GDPR and data protection with respect to HR specific processes, overseeing HR systems and records, ensuring data integrity and security.

Learning and Development

• Support the design of a learning and development plan for all teams, identifying potential training options for individuals and teams as needed, working with Directors to identify key learning needs and either develop learning offers to meet those needs or source relevant and high impact external training, for both hard and soft skills.

• Organise and facilitate workshops, seminars, and training sessions to support professional development of all staff.

Team Facilitation & Engagement

• Play a lead role in facilitating and organising team meetings and workshops.

• Proactively developing agendas in advance to ensure staff are kept informed.

• Develop and manage a monthly internal staff update, with contributions from the team.

• Develop and plan team lunches and group activities, with the support of the Operations Co-Ordinator

Line Management

• Overseeing the day-to-day activities of the Operations Co-ordinator, supporting in a line management capacity to encourage and develop organisational skills and personal development goals.

In addition to the responsibilities detailed above, the People & Culture Manager will also undertake any new and additional projects at the discretion of the Finance & Operations Director.

Person Specification

Qualifications

• Degree level or equivalent working experience
• HR Management skills training
• Accredited Coaching skills or equivalent training

Skills and Experience

• Proven experience as an HR Manager or similar role, preferably within the non-profit sector.
• Strong knowledge of employment law and HR best practices, preferable within the non-profit sector.
• Experience in change management and organisational development.
• Excellent communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
• High standard of written English
• Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office.
• Excellent organisational, and time management skills with an ability to prioritise competing demands
• Ability to think analytically and empathetically and make balanced judgements
• Confident and calm crisis management 
• Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment
• Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals
• Experience using and interacting with Salesforce (Customer Relationship Management) Database

Personality Characteristics

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
• High emotional intelligence, with the ability to work with good humour, tact, and diplomacy and to maintain confidentiality
• Commitment to equity, diversity and inclusion
• To have a genuine commitment to the values and ethos of the Churchill Fellowship
• Positive attitude
• Ability to meet deadlines
• Attention to detail and accuracy
• Proactive and able to work well independently as well as part of a team
• Passionate about achieving excellence through personal development and continual learning

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary c. £42,000 – 46,000 per annum (pro-rata for 3 days per week / 22.5 hours)
• Hybrid working policy (4-6 days per month in the office)
• 5 weeks holiday a year, with additional paid leave if the office closes over the Christmas Break (pro rata for part-time staff)
• 6 days a year paid leave for volunteering (pro rata for part-time staff)
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the People & Culture Manager as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Mental Health Homelessness Outreach Team Leader
Reference: 234
Salary: £29,000 - £30,500 per annum per annum incl. Outer London Weighting (OLW)
Hours: 37.5 hours per week
Contract: 1 year
Reports to: Services Manager – Dual Diagnosis Partnerships
Working base: Flexible to one of our seven Wellbeing Centres across Hertfordshire, dependent on location.

About the Service

This is a pilot service working as a multi-disciplinary team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The Complex Needs Housing Team Leader plays a significant role in the co-ordination and running of the Complex Needs Housing Service.

The objectives of Hertfordshire Mind Complex Needs Housing Service are:

• To improve the mental wellbeing of people experiencing mental ill health.
• To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
• To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
• To work collaboratively within a multi-disciplinary team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

This role is key to the development and support of the team and the wider organisation. 

The post holder will need to:

• Support the Services Manager with effective running of the Complex Needs Housing Service.
• Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health.
• Line manage staff and where necessary volunteers.
• Lead a team of Mental Health Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.

Key Responsibilities

• To receive and process referrals from the local district and borough Councils for those who have presented as homeless with a mental health need, as well as other appropriate referrals pathways across Hertfordshire and make direct contact within 72 hours of referral.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
• To manage a caseload of up to 5 clients.
• Embed a holistic, trauma informed and person-centred service
• Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
• Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
• Ensure all person-centred risk assessments and support plans are completed as appropriate.
• To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
• To work with partners both internal and external to ensure that vulnerable person’s cases are monitored and risks evaluated in order to promote community safety.
• Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.
• To work with HMN staff in other services in order to make onward referrals to other projects.
• Liaise with appropriate HPFT staff to ensure that individuals are assessed for personal budgets to support with any longer-term needs.
• Support individuals to develop sustainable local social networks, both through our Herts Mind Network Wellbeing Centres and other community services and resources.

The successful candidate will play a significant role in the co-ordination and running of the Complex Needs Housing Service.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 30th September at 5pm.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Battersea's Human Resources team works collaboratively with managers, teams and people across the organisation to create a positive impact for cats and dogs through our people and culture.

We are looking for a passionate HR Advisor to join our team to provide support to business areas by delivering a high quality and flexible service that is responsive to needs of the organisation, in line with legislative requirements and good practice. They will create positive employee experiences by being the source of expert HR advice and support to line managers and staff on people matters, empowering managers to lead on people matters with support and guidance where required.

The ideal candidate will be someone with a positive and proactive approach, with experience of working in a HR advisory role within a busy organisation, thorough working knowledge of employment legislation and current good practice in HR, including strong experience of handling a range of employee relations casework.

We also have a 6-month fixed term opportunity available for this role, to start no later than 1st October 2024. If you are interested in this opportunity, please state so in the supporting statement section of your application.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th September 2024

Interview date(s): w/c 30th September 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.