Welfare Jobs

Citizens Advice Waltham Forest has an exciting opportunity on their successful Debt Free Advice Team for an experienced Debt Advice Caseworker. We have been part of the wider Debt Free Advice partnership for over a decade and have success in delivering high quality debt advice to local residents who are facing financial difficulties. The demand for the service in light of the cost of living crisis has increased substantially over recent years and we are looking to expand our team.

We are seeking an experienced debt advice caseworker who has a proven track record in helping and assisting clients facing financial difficulties and providing creative solutions to help alleviate their challenges in a sensitive and supportive role. They will have an awareness of having successfully provided debt advice in a regulated environment. 

The successful candidate would be expected to work a hybrid model of delivery - in an office environment, outreach sessions as well as home based. They would be expected to provide advice via omni-channels such as face to face, telephone and email advice.

Main responsibilities:

To provide over-indebted Londoners with free, face-to-face/telephone advice that is accurate, effective and tailored to individuals’ circumstances. This includes:

● Provide case work covering the full range of debt - Interviewing those that access our service using sensitive listening and questioning skills in order to allow them to explain their problem(s) and empower them to set their own priorities.

● Researching and exploring options and implications so that those accessing our service can make informed decisions. 

● Ensuring income maximisation through the appropriate take up of income, including those relating to water charges, benefits, tax and housing.

● Providing in-depth quality advice and on-going casework, including acting for the client where necessary using appropriate communication skills and channels.

● Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder. 

See attachments for further details 

Interviews will take place on Tuesday 23 July 2024.

Are you the Youth Project Manager we’re looking for?

Let’s start with the expected bits of the role profile, just so we all know the basics 

Reporting to:  CEO 

Responsible for:  Development and Delivery of youth work provision

Location:  Cumbria wide (and WFH, ARC HQ, Flexible)  

Salary:  £36,000.00

Why do we need this role? 

Anti Racist Cumbria exists to make Cumbria an anti-racist county. That’s our aim. If we’re serious about doing that we need everyone (or more people than not) to want that too, and to work with us to make that happen. And yes, that means we need the young people who live here to be a part of that too. 

Your job isn’t to run the projects, although there might be some of that at the the start whilst you get things moving (there’s more about that below), your job is to manage them via actions like:

• setting them up

• scoping the costings to enable them to happen 

• working out where the money for this will come from

• figuring out what the team to run them needs to look like

• recruiting the young people to be part of them

You’re not a youth worker, you’re a manager of projects that are driven by youth workers and led by young people.
 

Main duties and responsibilities

Your job will be to build and coordinate projects that the young people want to do in creative ways, and to ensure that the projects meet our aim of becoming an anti-racist county. There is a current team of part time, self employed youth workers who do not work set hours or set days, so a big part of your job will be to work out what you need in terms of people and resources for projects, then work to deliver on that. The projects that you’re overseeing are with, and for, young people, so sessions will naturally take place during evenings, possibly at weekends, during school holidays and sometimes overnight (residentials) in a variety of settings. So you will need to be prepared for varied and often unsociable hours when projects are forming and during their life spans.

It’s also important to understand that although this is a project management role, initially as you start out, it will inevitably involve meeting and engaging with lots of young people. As projects begin to be created you’ll therefore need to be a key part of the delivery team and working directly with the young people. That means you will be delivering for a while as you get things off the ground, but longer term we envision you stepping back from direct delivery once things are up and running smoothly. So if working directly with young people is NOT your thing, even for a short period of time, this isn’t the role for you. Equally if working directly with young people and ONLY working directly with young people is your bag, again this job isn’t for you. 

You will need:

• the ability to manage a team of youth workers and build a foundation based on what good teamwork looks like. You will need to figure out who your team are, what skills they have or don’t have and what they will and can do: whilst assessing what else you might need in terms of support to develop your projects, including further recruitment of staff and volunteers

• to be able to work evenings, weekends and during school holidays yourself and take part in residentials too 

• to get to know the young people who are already involved in ARC youth projects (we have Young Black ARCtivists/TikTok project running at the moment and our Living Whilst Black Youth project is currently on hold but we’d like to see that reinstated in whatever way they young people would like). You’ll find out more about them and develop a relationship with them, as well as strengthening their relationships with the existing youth work team 

• to spend a good amount of your time scoping, exploring and investigating to begin to find out what’s already out there, who is doing what, where and how, and to form new relationships across broad spectrums of Cumbria’s young people 

• to support a programme of projects, ensuring anti-racism is embedded throughout, but at the same time remembering that projects need to engage and meet young people where they are at - with an asset-based approach that puts them at the centre of the work, not a ‘this is what we’re doing’ one. Your 

job is to ensure you and your team amplify their voices, voices which often go unheard or un-listened to, it’s not be their voice per se

• to recognise that it's also important to ensure that whilst the ARC youth programme places young people first, there is no adultification here, projects are youth led, informative, challenging…and fun. 

• to bear in mind that all of this is going to take money, so you will need to apply for small funding pots (and manage the budgets for these yourself) and with the support of the CEO, apply for larger funding pots which you will manage along with the Digital and Ops Manager

• to recognise that your team will look to you for safeguarding and welfare of children responsibilities, so you will need to know what your duties are, stay up to date yourself and ensure you keep your youth work team up to date too. You’ll also need to think about how you deal with issues that might arise during projects and sessions delivering on projects 

• to monitor, record and evaluate work and provide reports and information as required in order to ensure a consistently high quality provision and demonstrate the impact of the projects you are managing.

• to be aware of and adhere to Anti Racist Cumbria policies and procedures, in particular Safeguarding and racial trauma awareness.

That’s a lot to do isn’t it? And it isn’t an exhaustive list, so we want to manage your expectations from the start - it’s a big job! Check the person specification below to see if you have the managerial skills needed for this job. 

Person Specification

You will need to be extremely passionate about anti-racism; we are under no illusions that engaging in anti-racist practice exposes activists (and you will need to be an activist) to an increasingly profound awareness of white supremacy, structural racism and other intersecting structured systems of inequity (i.e. sexism, homophobia, transphobia, ableism). As such you’ll need to evidence and demonstrate your own anti-racist journey. 

Passion about this work isn’t enough on its own; you need to believe in young people and what they bring to the party, and you need to be creative and high achieving (but not necessarily in a qualifications way). To be our Youth Project Manager you should be knowledgeable and have the following qualities, skills and experience:

Knowledge 

• Understanding of national and local anti-racist groups and other initiatives

• Demonstrable knowledge of Health and Safety and Safeguarding best practice and how these relate to young people and staff within ARC

• Knowledge of factors affecting lives of young people

Qualities

• A strong and passionate commitment to anti-racism.

• Strong commitment to young people and ability to engage and build positive and professional relationships with all kinds of young people - (just because you are not always directly working with young people doesn’t mean you don’t engage with them, and that engagement needs to be a positive experience for all)

• Strong commitment to an asset based approach and have the creative drive to bring your team (and in turn young people) with you and with us

• Patience, flexibility, resilience and an ability to be resourced both emotionally and physically to do this work (with ARC’s regular wellbeing support topping this up)

Skills

• Strong project management skills 

• Along with the knowledge of factors affecting lives of young people (under Knowledge above) in our communities, the ability to provide reliable support to them and your team in times of stress

• Ability to design and implement high quality projects with your youth work team and young people

• Strong planning skills which enable you to plan and prioritise competing tasks, work at a fast pace, support multiple projects simultaneously and set realistic targets 

• Ability to communicate confidently with a wide range of people and organisations using platforms that work for your audience 

• Ability to identify and challenge racism and other intersectional and discriminatory behaviors, taking appropriate action as necessary.

• Ability to monitor, evaluate and report using a wide range of information and research to inform and measure your understanding  and outcomes

• Ability to coach or mentor others and bring out the best in them

• Strong IT skills (emails, googledrive, sheets, docs), smart phone camera and basic pic editing

• Ability to keep accurate, confidential and up-to-date work records, in line with our policies and procedures

• Ability to work independently to deliver projects and specific pieces of work

• Ability to work as part of a team

• Ability to listen and to understand (even if you don’t agree with)  the perspective and views of others     

Experience of

• Working with Black and Brown global majority communities

• Anti-racist initiatives

• Managing team or staff members 

• Project management 

• Working with young people both in groups and individually.

• Liaising with collaborative partners to deliver quality work.

• Experience of working effectively with a wide range of stakeholders, both locally, countywide and nationally 

• Supporting young people who are disaffected, underachieving and/or have social/emotional barriers to participation.

• Working with volunteers and community partners

• Face to face grass roots delivery

• Residential work

• Project Budget management 

• Funding applications (whether small or large)

• Promoting, reaching and engaging with young people through avenues such as social media 

General

We do need you to have an enhanced CRB certificate which is in accordance with our Child Protection and Safeguarding procedures, but if you haven’t got one and you get the job, we will organise this. We’re just letting you know you can’t do the job without one. 

Driving license and access to a car would be a big bonus- Cumbria is a big place! But  we understand that not everyone drives so this is not a dealbreaker. 

And finally…you will be working in a Black led organisation and we want to see more Black people, Brown people and people from under-represented groups in our growing and positive team. Anyone who joins ARC will be supported in an anti-racist environment with a fantastic network of volunteers and a Board of Trustees from a wide range of backgrounds; age, economic, gender, sexuality, ethnicity, heritage and cultures. 

Benefits and Entitlements 

This is a full-time permanent role (subject always to funding) - £36,000.00 (gross) per annum.

• Hybrid office/home working/ flexible working environment.

• 36 days annual leave including Bank Holidays.

• Statutory sick pay.

• Employers pension scheme contributions.

• Regular well-being and wellness support.

How to apply 

Please submit a statement, maximum of two sides of A4 pages, detailing your project management experience and why you meet the skills and qualities needed and the experience required for this role. Please also send your CV to demonstrate your previous work roles that evidence the skills, qualities and experience you have outlined.

Send both documents to us via email and please remember to let us know where you saw this post advertised

If you would prefer to give your statement in another format, please contact us to discuss.

Closing date 

6.00pm  19th July

Process 

1.  Pre-interview 

After sifting, those we are considering taking forward for interview will be invited to a brief chat over zoom on the 26th July about what we are looking for so we can all be really sure we are on the same page. If that goes well we will invite you to the interview stage

2.  Interviews

Will take place on Monday 5th Aug at our HQ in Ambleside and will involve an interview panel and a task which you will be left alone to complete and then asked questions on. More details will be provided if you are invited to interview. 

Please ensure you are available for the interview date if you decide to apply for this post as we are unable to change the date to accommodate external factors. We will inform you if you are called for an interview no later than 5pm on Monday 22nd July and standard rate/class travel expenses will be reimbursed.    

Key Purpose:

This role encompasses the day-to-day running of RABI’s mental health training programme. To include liaising with individuals and organisations seeking training; working with RABI’s specialist training providers; budgeting and invoicing, monitoring and evaluating the service.

In addition, the role will seek to explore possibilities for the development of the service, including working with external organisations across the sector to upskill and empower their staff.

The role involves cross departmental working, particularly with the Fundraising, Volunteering and Finance departments to ensure both the smooth running of the service, but also the development of it to ensure it reaches its full potential.

Implementing relevant procedures and processes, revising and facilitating continuous improvement will be key to the success of the role, with a focus on gaining impact reporting and integrating the service into the CRM. 

Building and maintaining successful working relationships both internally and externally and ensuring the highest standards of service delivery are essential to the role.

Key Responsibilities:

• Identify and develop opportunities to engage with prospective strategic corporate partners around mental health training.
• Lead the management and delivery of RABI’s mental health training from initial contact through to booking, invoicing and feedback.
• Manage the budgets related to delivery of the mental health training service.
• Work with other RABI departments to ensure promotion of RABI’s mental health training and maximise the opportunities it provides.
• Work with existing and prospective trainees to maximise benefits for both parties, identifying the training and ensuring training is kept up to date.
• Act as a first point of contact for strategic partners interested in mental health training.
• Provide subject matter expertise and advice to support the Senior Management Team in developing strategic priorities and projections.
• To support with the completion of collaborative working proposals and pitches that involve mental health training.
• To attend, contribute and chair where appropriate, meetings, briefings and reviews with existing and potential partner organisations.
• To provide reporting as required, related to the mental health training service.
• Act as a conduit to introduce partner organisations to other RABI teams as appropriate.
• Supporting on the development of partnership agreements, Memorandum of Understanding and other written documents as required.
• Act as a representative of RABI at events. 
• Working with RABI colleagues to collect and track data on the effectiveness of the mental health training, and impact reporting.
• Work to develop RABI’s mental health training service to maximise its impact and effectiveness across the wider farming community.
• To integrate the mental health training service from booking through to invoicing and reporting, with the CRM system, to ensure all data is captured, relationships managed and reporting provided.
• Be an ambassador for Partnerships internally within RABI and with external organisations.
• Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
• Undertake any other responsibilities commensurate with the post which management representatives may require.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Person Specification:

Essential

• Experience of developing excellent relationships with high level corporate organisations.
• Ability to represent RABI and lead meetings with large audiences and partner-based events.
• Significant knowledge and experience of working collaboratively with organisations and stakeholders at all levels.
• Advanced research skills and proven record of environment scanning success.
• Excellent communication skills and ability to understand and translate complex information to a variety of audiences.
• Negotiation and influencing skills and the ability to work with people at all levels with tact and diplomacy.
• Experience of developing and delivering presentations and pitches.
• Excellent organisation skills and the ability to manage own workload and priorities.
• High computer literacy skills including the use of Microsoft Office programmes, databases and CRM systems.
• Ability to travel throughout England and Wales and work unsocial hours on occasion.
• Affinity with the goals and objectives of RABI.
• Project Management experience, including monitoring & evaluation.
• Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
• A full UK driving licence.

Desirable

• Training background
• Farming background or knowledge of the farming community environment. 

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities. 

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

Interim Head of Training and Education

Location: Hybrid (UK based with regular travel to Bristol and London)

Salary: £57,000 per year (pro-rata) - Grade 6 plus Inner London Weighting of £3,483.94 if eligible

Length of contract: 6 months fixed term contract

Hours per week: 28 hours 

Start date: Required immediately

Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP. 

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse. 

Purpose of the Interim Head of Training and Education role:  

The successful candidate will play an integral role in supporting the Training and Education function within Women’s Aid through a period of significant change, whilst maintaining a focus on the delivery of high quality training products to a diverse set of audiences.

Key duties and responsibilities of the Interim Head of Training and Education:

• Have oversight and hold strategic responsibility for the delivery of training and accredited education and qualifications that are developed and delivered by Women’s Aid.  
• Manage a team of skilled and qualified training officers, ensuring smooth and responsive delivery to a range of contracts and with a well evidenced and robust quality assurance and reviewing infrastructure.
• Work closely with the wider senior leadership team, to source and secure new business and funding to enable the organisation to sustain itself and further develop. 
• Support the existing initiative of building back and team development that is planned across the next six months.

What we are looking for in our Interim Head of Training and Education:

• An experienced and agile senior manager with experience of supporting service through change in an interim context. 
• Demonstrable experience of designing, developing and delivery of accredited training in an income generating environment
• In in depth strategic knowledge of the key challenges and risks inherent for the VAWG sector
• A results driven team player with sophisticated people skills who can foster a positive future facing culture.

Benefits of joining us as our Interim Head of Training and Education include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.  
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply?

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification. 
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).   

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. 
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women. 
• Please read our Single Sex Statement on the Women's Aid website

Please note will be a relocation package offered as the role is based in Cyprus.

 About the role

We are seeking a versatile and experienced CAMHS nurse to work as part of our CAMHS Service to British Forces Cyprus. You will be responsible for providing a child and adolescence mental health service to individuals and families by providing a range of clinical interventions to children and young people across British Forces Cyprus (BFC) who are struggling with their mental health and require specialist support from mental health services.

You will work autonomously and carry a clinical caseload of service users requiring CAMHS intervention, utilising age-appropriate interventions in line with NICE Guidelines.

You will report to the Locality Team Leader and will be supported by the Clinical Advisor for CAMHS.

About the team

There are 3 SSAFA locality Community Health teams in Cyprus, each team is led by a Locality Team Leader; the teams consist of Midwives, Health Visitors, School Nurses, Community Children’s Nurses, CAMHS, Dietitian and Speech and Language Therapists. The Community Health Service is supported by a Child Consultant Psychiatrist and a Community Paediatrician who provide a peripatetic visiting service from the UK.

About you

To carry out this role successfully you will be a Registered Mental Health Nurse, with relevant post qualification experience. Experience of work within a military environment would be an advantage. You will have a good working knowledge and understanding of safeguarding, with the opportunity to facilitate safeguarding training and participate in Family and Children in Need Supervision.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families. 

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight (GMT) on Wednesday 17 July 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: Wednesday 24 July 2024

Are you passionate about empowering women and making a real difference in their lives? Join Smart Works Reading as our Outreach Lead and be part of an ambitious charity that helps unemployed women succeed!

About the Role:

As our Outreach Lead, you'll play a crucial role in expanding our reach and impact across the Thames Valley. You'll be the driving force behind our partnerships, ensuring a steady flow of referrals to help more women transform their lives through our services. Based at our Reading centre, you'll split your time between office work and travelling across the region to meet with partners and attend events.

This role offers a unique blend of relationship management, event planning, data analysis, and direct involvement in our service delivery. You'll be part of a dedicated team, working closely with our Centre Manager to achieve our ambitious goals. Whilst primarily focused on Berkshire, you may occasionally travel to London for training and collaboration with our London office.

What you'll be doing:

• Manage and nurture relationships with referral partners across Berkshire, including job centres, refuges, prisons, work programme providers, and other charities.
• Research and create project plans to engage new referral partners and maintain existing relationships.
• Organise and attend inspiring events to showcase our impact and increase referrals.
• Analyse data and manage our referral database to identify opportunities and track our success.
• Share regular, engaging communications with referral partners.
• Pilot innovative initiatives to boost engagement with our partners.
• Support the smooth running of our Reading centre, including answering calls and booking appointments.
• Participate in regular online meetings and annual conferences with the wider Smart Works team.

What you'll have:

• A proven track record in managing relationships and partnerships.
• Outstanding interpersonal skills and the ability to adapt your communication style to various stakeholders.
• Confidence in representing Smart Works, whether presenting to large groups or writing to potential partners.
• Event organisation skills and the ability to juggle multiple priorities.
• A target-driven mindset with a knack for meeting KPIs.
• Passion for supporting unemployed women in Berkshire.
• Strong IT and administration skills with excellent attention to detail
• Ability to work independently and as part of a team.

What we offer:

• A salary of £24,960 - £26,000 FTE (depending on experience)
• Flexible working options (minimum 30 hours per week)
• 25 days of annual leave, plus bank holidays
• Company pension scheme
• A positive, supportive working environment with opportunities for growth
• The chance to make a tangible difference in women's lives.
• VIP access to Smart Works sales, events, and pop-up shops
• Be part of a fast-growing, high-profile UK charity with a proven track record of success

We particularly welcome applications from individuals of all backgrounds, including those from underrepresented groups, those with disabilities, and those with lived experience of unemployment. Smart Works promotes equity, diversity, and inclusion in our workplace and makes recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Join us in our mission to ensure that any woman who needs our service can find her way to a Smart Works centre. Apply now and help transform lives, one interview at a time!

How to apply

Please submit a CV by 29th July at 5pm.

Closing date for applications 5pm Monday 29th July.

First round interviews will be held virtually on Wednesday 7th August, via Microsoft Teams.

Second Round interviews will be Wednesday 14th August, in person at our Reading Office. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

We do not use AI in any part of our recruitment process. Your application will be carefully considered by the People Team.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).

At Bexley Voluntary Services Council (BVSC) you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector (VCS).

Community Connect is a well-established Social Prescribing service and you will empower and support residents to access charities, community organisations and groups to enable them to improve their own health & wellbeing. You will work closely with local organisations and healthcare professionals to continue to develop the project and provide the best service to residents.

Duties and Responsibilities

• Be responsible for incoming resident referrals. You will meet with the resident, understand their needs and what matters to them to develop a personalised action plan to provide relevant support.
  
  
• Be responsible for referring patients to onward voluntary and community groups for continuing support to their health and wellbeing.
  
  
• Provide ongoing support to the resident for approximately four sessions, which could vary from follow-up phone calls or attending appointments with the resident, centred around what is best for the resident. 

• Be responsible for developing exit strategies and ensuring residents are receiving appropriate support, and aware of the right services before discharge.
  
  
• Actively feedback key themes and insight to ensure continuing development and support of Bexley’s Voluntary Sector.
  
  
• To assist in maintaining the database of local services and activities in Bexley.
  
  
• Meet residents in a variety of locations including community locations in Bexley and Bexley GP Practices.
  
  
• To provide regular updates and reports on caseload management, ensuring that the CRM system is kept sufficiently up-to-date and records all information accurately.
  
  
• Work in partnership with GP Surgeries, including providing patient updates, regular outreach sessions and attending multi-disciplinary meetings.
  
  
• Be a champion of Social Prescribing, and the voluntary sector, locally, regionally, and nationally. 

•  Undertake any other duties and tasks which may reasonably be required, as discussed with line-manager.

• Adhere to and actively implement BVSC’s policies and procedures such as Equality and Diversity, Health & Safety and Safeguarding.

• Identify, report, and monitor any safeguarding risks and concerns for Children, Young People, and Adults.   

•  Commit to undertaking any training considered necessary to ensure and develop own knowledge and skills to effectively deliver the role.

These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. It is envisaged that this post will be community based but this will be regularly reviewed.

Person Specification

We are looking for people who demonstrate personal qualities that are consistent with our organisational values, who have the right experience and skills for the role.

Skills and Experience

• Experience of working in a person-centred way in any health or care services
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Excellent interpersonal skills with experience of working with people from diverse backgrounds.  Ability to build rapport with a wide range of people demonstrating empathy and understanding
• Be kind, approachable and empathetic in your approach to supporting residents with their health and wellbeing
• Excellent IT skills including previous use of Microsoft Office (especially Microsoft Excel) and CRM database systems.
• Committed to improving lives and communities
• Excellent communication skills, enabling you to confidently receive referrals on the phone & email; extracting relevant information whilst ensuring people feel supported and informed
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Have access to own transport  (car, motorbike or bicycle) and able to travel efficiently across the borough
• Able to work on your own initiative and meet deadlines
• Enthusiasm, flexibility and a positive ‘can do’ attitude

Desirable

• Existing knowledge of local voluntary sector services and resources and understanding of Health and Social Care Services
• Understanding of health inequalities and wider determinents of health, particularly within the North of Bexley borough including; Thamesmead, Belvedere, Erith, Slade Green
• A health or social care related qualification

This position will be subject to satisfactory references and DBS check

Location - Multiple locations (Hybrid)

At a time when our digital offering is expanding, this is a new post, ideal for someone who has significant email marketing experience and the ability to facilitate and drive a step-change in The Salvation Army’s use of email marketing across the organisation.

Reporting to the Assistant Head of Digital – Marketing & Fundraising, you will work within a passionate digital team and work across the organisation to implement best practice and help to promote and deliver upon our social mission.

You will lead on managing our email marketing agency, platform and programme, using your expertise and analytics to transform our current offering both on a national and local level. You will lead on flagship communications and journeys for the organisation, working across teams to manage the schedule and dynamic content in an audience first approach. 

You will have excellent marketing skills, with a strong track record of managing and building high performing teams and an extensive knowledge and experience using email marketing platforms. If you are an ambitious experienced digital expert looking for your next challenge and would like to play a key role in The Salvation Army’s digital growth, this could be the role you’re looking for.

Happy to talk about flexible working
At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), home-based working (irregular office attendance working 1 day or less per month at a Salvation Army site), job sharing and compressed hours (full-time hours condensed into a shorter week). If you would like to know more or discuss any details about this vacancy, please contact us via our website. 

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme Leader, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing date: Monday 15th July 2024

Interview date: Week commencing 22nd July 2024

Are you passionate about helping churches near you to remain open and thrive?

If you can respond to enquiries and engage with stakeholders, you could make a massive difference to the churches, chapels and meeting houses in Scotland by joining our team.

We're hiring a Cherish Support Officer in Scotland to join our team as part of the Cherish project.

You’ll be responsible for the content and delivery of our support and advice, and our grant assessments, in collaboration with the wider Church Engagement team. You’ll give presentations to church volunteers, helping them to care for their historic church buildings. You’ll build local connections and partnerships, and contribute to sector forums.

We are looking for someone who will respond quickly to enquiries, in a friendly and professional manner. You should love interacting with volunteers, be positive and upbeat, and have excellent written and spoken English. We also want you to feel confident about managing a busy workload against deadlines.

Location: Home based in Scotland with travel throughout the country or region and occasional travel to the National Churches Trust offices in London.

This is an excellent opportunity to contribute to the future of the Scotland’s amazing church buildings. You should have a keen interest in heritage, conservation, architecture, community, or church buildings, and understand the value that they bring to the history of the UK and local communities. We expect that you’ll have experience in project delivery.

Download our job information pack to build your knowledge of our organisation and help you to decide if this is a place you would like to make a difference and grow your career.

If you’re a talented individual who has a keen eye for detail, can work accurately and efficiently, and are looking to start or extend a career in church buildings, then we’d love to receive your application.

For further information and to apply, please visit our website via the 'Apply' button. 

Closing date: 5.00pm on Friday 2nd August 2024.

Interview date: Wednesday 21 August 2024 (In person in Glasgow, location TBC)

This is an opportunity to join Refuge as People Data and Reward Assistant (Part-time).

In this role the key responsibilities will be supporting the delivery of accurate and timely processing of the monthly payroll including the implementation of the annual pay award and employee benefits. The post holder will also be responsible for supporting broader team activities associated with the development of the HR system and pay and reward strategies. You will be able to deliver a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work. 

About the role 

Smart Works is looking to appoint a Head of London Service Delivery for 12 months, to start in September 2024. This is a maternity cover role for an established leadership role within the Smart Works staff team.

The Head of London Service Delivery is responsible for leading the delivery of the Smart Works service across London. Last year the Smart Works centres in London supported over 3500 unemployed women from across London, and the demand for our service is expected to rise significantly in the coming months.

By effectively leading and managing a team of nine, the Head of London Service Delivery will ensure Smart Works is well positioned to meet the growing demand for our services and maintain quality as the charity grows. They will ensure that every client who visits Smart Works leaves their appointment feeling confident and with the best possible chance of job success.

They will monitor performance against KPIs and will work with their team to ensure there is a steady flow of referrals, the volunteer community is engaged and supported and client feedback is consistently positive.

More broadly, the Head of London Service Delivery plays an important role in creating a welcoming environment and a supportive team culture in all three London centres. The successful applicants will need to build strong working relationships across the staff and volunteer teams, as well as with external partners and other senior staff working across the 11 centres across the UK.

If you’re experienced in programme delivery and passionate about supporting women, then this is an ideal opportunity for you.

Duties and responsibilities

Reporting to the Chief Operating Officer, the successful candidate will lead a range of activities including:

• Being responsible for delivering a quality, consistent service across all three London centres; this includes the delivery of virtual appointments
• Leading and developing the Service Delivery team working in London, ensuring strong performance against targets and KPIs and creating a supportive team culture
• Representing London in group forums, sharing learnings and best practice with other Smart Works centres
• Acting as a key public brand ambassador for Smart Works Charity in London, especially within the referral partner community
• Day-to-day management of the client CRM system in London, ensuring complete and timely data capture
• Accountability for the management, retention, development and growth of London volunteer community
• Safeguarding Officer for London and the Smart Works Group

Person specification

Essential Criteria

• Excellent interpersonal skills with an adaptable style to suit different people and situations
• Experience managing a team
• Comfortable working in a fast-paced, client-focused environment
• Proven record delivering results against ambitious targets and KPIs
• Strong experience leading change and delivering innovative solutions to complex problems
• An understanding of safeguarding requirements for a charity like Smart Works
• Confident public speaker, with experience of representing an organisation to external stakeholders

Desirable Criteria

• Experience working with and managing a community of volunteers
• Experience managing data collection and producing reports for senior staff and trustees
• Experience as a Safeguarding lead or Officer
• Understanding of the UK employability sector

General duties of a Smart Works staff member

• Work collaboratively and cooperatively with all team members and take an active part in staff meetings and discussions
• Adhere to our policies and procedures and be an ambassador for our charity
• Play your part in ensuring that each woman who comes through our door is treated with respect and empathy

Benefits, terms, and conditions

• Full-time role
• Salary of £38,000 - £40,000 depending on experience
• Monday-Friday with typical working hours 9 am -5 pm in line with centre opening Hours. Whilst occasional work from home days can be accommodated, due to the nature of the role, it cannot bedone remotely. We are happy to discuss flexible working
• The role will be based across all three Smart Works centres in London, with the successful applicant being required to regularly spend time in all three centres. The centres are located in Islington, Ladbroke Grove and Croydon
• There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support
• 25 days annual leave, plus bank holidays and additional discretionary leave between Christmas and New Year
• Positive working environment with investment in training and progression
• VIP access at Smart Works sales, events and pop-up shops
• All successful applicants must provide references and complete a satisfactory Basic DBS check

How to apply

Please submit a CV and answer the following questions by 5pm on Thursday 11th July 2024.

• Why do you want to work for Smart Works? (Max 350 words)
• What relevant experience do you have for the role? This may include experience delivering charitable programmes, working with volunteers, delivering against targets or lived experience of the services offered at Smart Works. (Max 300 words)
• How would you create a collaborative and supportive culture across the London Service Delivery team? Please be mindful the team works across three different sites in London (Max 350 words)
• Is there anything else you would like to share? (Max 250 words)

Closing date for applications 5pm Thursday 11th July.

First round interviews will be held virtually on Tuesday 23rd July, via Microsoft Teams.

Second Round interviews will be Monday 29th July, in person at our London Office. 

Role to start in September 2024.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

We do not use AI in any part of our recruitment process. Your application will be carefully considered by the People Team.

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us about submitting a manual application.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website) We particularly welcome applications from black, Asian and minority ethnic candidates, disabled candidates, and candidates with lived experience of female unemployment as we would like to increase the representation of these groups at Smart Works.

Smart Works promotes equity, diversity, and inclusion in our workplace. We make employment decisions by matching the Charity's needs with the skills and experience of candidates. These decisions are made irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Smart Works is seeking a new Chief Executive Officer to lead the organisation through its next phase of growth. Over the past decade, Smart Works has given over 35,000 women the clothing and confidence they need to succeed. 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at job interview. After visiting Smart Works, the charity’s current quarterly data show that 63% of clients secure a job within a month, gaining financial independence and transforming their lives. Smart Works believes in fashion as a force for good and is proud of the joy and magic its service brings to the women they serve. 

Building on these strong foundations, the incoming Chief Executive Officer will play an instrumental role in delivering its ambitions to double its reach from 5,000 to 10,000 women annually. They will lead the charity’s work across its eleven existing sites, and drive relevant expansion into other UK cities, supported via strategic fundraising, and partnership with relevant organisations and individuals. They will additionally represent the organisation at external functions and be an ambassador for the Smart Works services, raising the charity’s profile and maximising the impact for its client. We are looking for an experienced executive with a proven track record of delivering impactful change through exceptional leadership, with a specific interest for the empowerment of women. 

Smart Works promotes equity, diversity and inclusion from its workplace. The charity particularly welcomes applications from historically under-represented groups, including disabled people and members of minority ethnic communities, in order to increase representation within the organisation.  

To apply, please send a CV and cover statement to us by 12pm on Monday 22nd July. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

We do not use AI in any part of our recruitment process. Your application will be carefully considered by the People Team.

Job summary 

We are currently seeking to appoint an inspirational and enthusiastic Education Coordinator, passionate about community-based learning to join our small and friendly team. The Education Coordinator will be responsible for the delivery and development of all aspects of the work of the adult and family learning programme and will have the opportunity to develop other provision at the centre. Our adult learning programme supports over 250 local adults each year through a range of programmes designed to improve their English language, digital and maths skills and increase their employability and involvement in the community. Our family learning programme supports over 200 children with online after-school classes in Maths, English and Science. You would also be responsible for coordinating 6 teachers remotely to deliver weekly online after-school classes for Year 3 to Year 9 in all three subjects. We also deliver a range of informal family learning provision across our Family Programme services to over 1000 users, and some of these programmes may be included in our Adult Education offer and so you will be required to support with the administration of these activities. 

The Education Coordinator will be based at our centre at 2 Thorpe Close W10 5XL and will have responsibility for working with the heads of departments, tutors and education administrator, to plan and deliver the learning programme. The successful candidate will have a full UK teaching qualification in the Further Education sector, and delivery of FSE/ESOL at various levels would be desirable; have excellent leadership and inter-personal skills; excellent written and verbal communication skills; be highly organised and efficient.

The salary is £33,500 per annum and in addition to bank holidays we offer 25 days’ annual leave, additional Christmas time leave, a pension scheme, cycle to work scheme and a comprehensive training programme.

The employment is subject to a probational period of twenty-six weeks from your start date of employment with Nova, during which time you will be required to demonstrate to the leadership team’s satisfaction your suitability for the position in which you are employed.

If you wish to apply, please submit your CV and Cover Letter by 3pm on 10th July. If shortlisted, you will be invited to an interview at a mutually agreeable date. If you would like any further information about the charity do look on our website.

The successful candidate must: 

• Have a degree or equivalent and a full UK teaching qualification in the Further Education sector or equivalent experience. 

• Teaching experience at various levels in the FSE/ESOL sector, ideally inclusive of preparing and entering students for FSE/ESOL exams. 

• Have management experience in the education sector or in a relevant field   

• Have experience in project management and coordinating across small teams and departments. 

•  Planning and implementing changes to curricula.  

• Have excellent interpersonal, leadership and people management skills and be able to communicate effectively with and motivate a diverse range of people, both as individuals and groups.

• Be able to think creatively about different ways to help both staff and students to progress. 

• Be able to carry out effective planning, monitoring and evaluation of courses alongside planning and implementing changes to curricula.  

• Be self-motivated with a positive and enthusiastic personality and the ability to work as part of a small team. 

• Have excellent written and verbal communication skills with the ability to produce and present reports to a variety of audiences.  

• Take pride in being efficient, well organised and on top of tasks.  

• Be able to use initiative, work effectively under pressure, meet tight deadlines, prioritise and pay excellent attention to detail. 

• Demonstrate awareness of and commitment to the provision of a quality service; the safeguarding of children and vulnerable adults and valuing equal opportunities and diversity. 

• Be able to demonstrate flexibility and commitment to taking a full and active part in the life of the charity, including ad hoc support of other programmes, adapting to and managing change. 

• Be highly computer literate, conversant with Microsoft Word, Excel, Power Point, Outlook. 

• It is essential you have the right to work in the UK at the time of application – this is an office-based role in North Kensington, London. 

• Desirable Experience 

• Some knowledge and experience of the charity sector. 

• Demonstrate experience of teaching FSE/ESOL to a high standard through ‘Good’ and ‘Outstanding’ teaching observation records. 

Responsibilities/ Core duties:  

• To organise, administer and develop all aspects of the learning programme and achieve given targets for retention, achievement, pass rates and other set KPIs in all curriculum areas, including Adult Education and children’s after-school classes delivered by our Family Programme. 

• To overview the accredited and non-accredited learning courses and develop curricula as appropriate. 

• To organise appropriate accreditation in each curriculum area and ensure that the requirements of the awarding body/ies are met as an internal verifier, and ensure that all paperwork meets the required standard of the awarding body/ies. 

• To ensure that the RARPA process is fully implemented. 

• To ensure compliance with OFSTED rules and procedures. 

• To plan progression routes into further learning or employment. 

• To work within the agreed departmental budgets and targets set by funders. 

• To manage the teachers and tutors, including regular observations, performance management and professional support, including children’s teachers delivering after-school classes remotely. 

• To identify and assess the continuous professional development needs of tutors and organise and facilitate education team meetings, including the Family Programme children’s teachers. 

• To keep up to date with national and regional developments in adult learning and cascade the information appropriately. 

• To plan and monitor the programme of courses in each area of the curriculum including liaison and/or partnership with other organisations, timetabling, holiday cover, including the Family Programme after school classes for children. 

• To oversee volunteer tutors to include monitoring, feedback and follow-up and ensure the line managers are assigned for specific subjects, including volunteer online classroom assistants or teachers for the Family Programme. 

• To maintain a Tutor Area on Share Point with examples of best practice and practical tips and advice for both Adult Education and Family Programme. 

• To ensure compliance with all necessary regulations and legal requirements, including Equal Opportunities, Health & Safety and Safeguarding of vulnerable groups. 

• To oversee internal and external data input and use data on enrolment, retention and achievement to monitor and plan provision. 

• To monitor and report on Children’s classroom attendance and learning progress in our Family Programme classes. 

• To prepare and present written reports to Heads of Department, trustees and funders as required, to include the analysis of attendance and achievement data

• To attend staff and trustee meetings, as required. 

• To prepare and present the annual and termly quality assurance and learner progress documents (eg. SAR – Self Assessment Report). 

• To oversee examinations across the organization and work with the exam boards in meeting their standards and requirements. 

• To maintain and develop our links with other organisations within the local area and London-wide. 

• To market and promote courses and services in order to attract potential learners through local schools, public organisations and community networks. 

• To deliver agreed elements of the learning courses and prepare syllabuses, evaluate individual lesson plans, schemes of work, sessions and courses. 

• To be available to cover, or arrange cover, to ensure all planned classes and courses go ahead. 

• To encourage students to extend their engagement in the community and to play a full part in the activities of the charity. 

• To create/ collate and manage calendar of events for Education, organise trips, workshops and talks for adult learners. 

• To provide a work environment that engenders positive energy, creativity and teamwork, to include regular tutor meetings and listen to/ act upon issues and concerns and by setting a professional example. 

• To support the wider work of the charity and undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

• Be competent in promoting the work of the wider Nova New Opportunities team to a variety of corporates, statutory and voluntary organisations  

As much as we would love to respond to all applicants, due to the sheer volume of applications we receive we are unable to respond to all unsuccessful candidates. If you have not heard from us by 15th July 2024, unfortunately you have not been selected for the position.

Nova New Opportunities is committed to Equal Opportunities, encouraging applications from all sectors of the community to reflect our diverse team and student population. We are also committed to safeguarding the welfare of vulnerable adults and expect all staff and volunteers to share this commitment.  As part of our pre-employment checks, successful candidates will be required to complete an enhanced DBS, references will be taken and evidence of all qualifications and awards will also be required before commencement of employment. Failure to do so may lead to offers being withdrawn. Applicants must be eligible to work in the UK as we do not sponsor work permits, and work permits from other organisations are unacceptable as proof of right to work in the UK. 

Application Instructions 

PLACE OF WORK: 2 Thorpe Close, London W10 5XL as well as some outreach offsite

SALARY: £33,500 

HOURS OF WORK: 35 hours a week. Some additional weekend & unsocial hours will be required. Time off in lieu will be awarded in accordance with our policy document. 

HOLIDAY: 25 days per annum + bank holidays + days between Christmas and New Year. 

MANAGEMENT: This position will be line-managed by the Heads of Service. 

QUALIFICATIONS EXPERIENCE QUALITIES: A full UK teaching qualification in the Further Education sector such as DTLLS (ESOL/ ESOL Literacy/ Literacy) or PGCE/Diploma in Teaching English (ESOL/ ESOL Literacy/ Literacy), or another equivalent qualification, is desirable. Ideally, although not essential, the candidate should hold QTLS or QTS and other relevant qualifications to teach numeracy, literacy or ICT. Qualifications in internal verification and/or observation of teaching and learning would be preferred. Management experience in the education sector or in a relevant field; experience of delivering FSE/ESOL at various levels, ideally preparing and entering students for FSE/ESOL exams. A track record of good – outstanding teaching. Ideally QTLS or QTS and other relevant qualifications to teach numeracy, literacy or ICT. Experience of internal verification and observation of teaching. Excellent inter-personal and management skills; excellent written English and digital skills; efficient organisation skills; an outstanding teacher; creativity and innovation.

TRAINING: There is an initial induction period and on-going support.

APPLICATION: Please submit your CV and cover letter outlining why you would like to work with us and how your knowledge and experience meets the personal specification. Shortlisted candidates will be invited to an interview which will be held on a rolling basis. Applications without a cover letter will not be considered. 
If you have not heard back from us by 15th July 2024 you have not been successful. 

CLOSING DATE: 3pm, 10th July 2024. We suggest applicants submit in good time because late applications will not be considered.

SELECTION PROCESS: If shortlisted, to be interviewed at a mutually agreeable date. Shortlisted candidates might be invited to demonstrate your skills and competencies via set practical tasks. 

If you have not heard back from us by 15th July 2024 you have not been successful. 

We're looking for a Communications Officer to join our small team with big ambitions to lift people out of poverty and end the need for foodbanks.

Responsible for:

The support and delivery of Chichester District Foodbank’s external communications as well as the image Chichester District Foodbank portrays externally to our clients, volunteers, donors and stakeholders.

About Chichester District Foodbank:

Chichester District Foodbank was founded in 2012 and has four foodbanks in Chichester, Midhurst, Petworth and Selsey.  We are part of the Trussell Trust network providing emergency food and support for people locked in poverty and campaign for change to end the need for foodbanks.

We are committed to working alongside people struggling against poverty which results in food insecurity, to learn from and be shaped by their knowledge and experience.

Overall responsibility of the job:

Support the development of communications strategies working with the different areas of the Foodbank to galvanise support for ending hunger and inspire action from key stakeholders.

Support the creation of and deliver communications campaigns both short and long term in line with the overall strategy for Chichester District Foodbank.

Manage conception, design and development, implementation of communications materials and campaigns and analyse outcomes.

Position Chichester District Foodbank as a leading voice for change and promote buy-in of our vision to end hunger in partnership with the charitable and public sector.

Deadline for applications:

Please submit your application by the end of Thursday 18 July.

Interviews:

Interviews will be conducted on Tuesday 23 July.

Please see the attached role profile for a full job description and person specification.