Welfare Benefits Jobs
Reports To: Board of Trustees.
Salary: £45,000 - £52,000 FTE.
Hours: 0.8 FTE (negotiable), primarily on-site with occasional home working.
Pension: 5% matched employer contribution.
Enhanced annual leave and sickness benefit policies.
About Victoria Hall Harrow
The Victoria Hall Harrow charity started in 1888, with the aim of building a high quality venue for the people of Harrow to come together and to build community. Since then our venue Victoria Hall has been rebuilt twice, most recently reopening to the public in Summer 2021. We also created a new charity some years back (a CIO), transferring the assets of the old charity over. For this reason our Charity Commission listing below is not representative of our current financial position and our assets.
For around 140 years Victoria Hall has provided space for rent to local residents and groups. It has been used for every possible purpose - parties, events, activities, conferences and much more.
More recently the trustee board have embarked on a renewed strategy process, and we are now relaunching the charity as a partnership-first community centre, that identifies local needs and uses our assets to best meet those needs, working with a wide range of partners to serve the local diverse communities.
In June 2024 we agreed our new Vision and Mission. We are still now working through the overall draft of our strategy, which we will be happy to share with you as soon as it is ready in 1st draft form.
Our Vision
A connected and inclusive Harrow, where people and communities thrive.
Our Mission
We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow’s diverse communities.
We collaborate with local residents, groups and organisations, using a partnership-first approach.
In order to achieve our new Vision and Mission we now need to recruit our first ever CEO. We thank you for your interest in the role, and we look forward to receiving your application.
Role Summary
As our first CEO, you will play a pivotal role in shaping the future of Victoria Hall. You will be responsible for leading the organisation through this exciting transition, working closely with the Board of Trustees, staff, partners, and the wider community. This is a unique opportunity to build on our rich history and create a vibrant community hub that makes a real difference in people's lives.
The charity is in a solid financial position, which will enable us with the correct leadership in place to make real progress in our Vision and Mission. Our premises are new and extremely high quality, and very well located. There is a serious lack of high quality community space in Harrow, and we know already that there is significant demand and interest from a whole range of groups who serve the local diverse community.
You will lead us in identifying what the most important and pressing needs are in our local community, and how best to meet those using our resources. You will create effective and impactful partnerships with local residents, community groups and charities, plus businesses and the statutory sector, to meet the needs identified.
Key Responsibilities
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Strategic Leadership: Develop and implement Victoria Hall's strategic vision, ensuring alignment with our mission and values, with a strong focus on diversity, equity, and inclusion.
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Operational Management: Oversee the day-to-day operations of the community centre, including financial management, fundraising, marketing, and facilities management.
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Partnership Development: Build strong relationships with a diverse range of local organisations, businesses, and individuals to create a network of support for Victoria Hall's programs and services.
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Financial management and governance: Ensuring that we have robust processes in place, and that our finances are well managed.
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Community Engagement: Foster a welcoming and inclusive environment at Victoria Hall, ensuring that our programs and services meet the needs of diverse community members.
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Staff Management: Provide leadership and support to the Centre Manager and other future staff, fostering a positive, collaborative, and diverse work environment.
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Governance: Work closely with the Board of Trustees, ensuring that we are effective and develop together. Provide regular reports and updates on Victoria Hall's progress.
As VHH is a very small charity, you will be fully hands on in all possible areas of strategy, governance and operations. You will need to be comfortable across all areas for which you will be responsible.
Person Specification
Essential
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Excellent communication and interpersonal skills, with the ability to build relationships with a wide range of stakeholders.
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Proven experience in a senior leadership role, ideally within the charity or community sector.
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Experience of managing staff and/or volunteers.
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Strong strategic thinking and planning skills.
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Ability to oversee our legal obligations, with regards to risk management and mitigation, charity law and more.
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Good IT skills, able to ensure that our charity uses technology effectively.
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Financial acumen, with experience in budget creation and management.
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Experience in successful income generation.
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A passion for community development and social impact.
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A commitment to diversity, equity, and inclusion.
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The ability to inspire and motivate others.
Desirable
We do not expect any candidate to have all of these desirable attributes. They are simply a list of the many attributes which we think would be of value in the role.
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Coaching experience and/or qualifications.
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Experience working in a partnership-based model.
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Knowledge of the Harrow community, local organisations and residents.
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Experience in marketing and communications, with a focus on reaching diverse audiences.
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Experience leading an organisation through a period of change or transition.
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Fluency in languages spoken in the Harrow community.
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A background in community work or community organising.
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Knowledge of AI and how to utilise in a small charity or business.
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A clean driving license.
We want to ensure that we build a team here that reflects our local diverse community. If you believe that you can succeed in this role working with our local community, then we look forward to receiving your application, explaining how you will meet the requirements of the role.
If there are any adjustments that would be helpful for you, and would help you to show us your best, then please do let us know. Our Chair of trustees Gus Alston is happy to speak about this at any point, or you can include with your application.
Interviews
Interviews will be held on Monday 12th August. The interview will consist of a task, and then questions from us, followed by an opportunity for more conversation and questions, including any from you. The whole process will take around two hours on the day. We will provide a £100 shopping voucher to all candidates who attend an interview, as recognition for the time you commit to this process. If you have a preference for timings on Monday 12th August, let us know when you apply.
Victoria Hall is committed to diversity, equity, and inclusion. We strongly encourage applications from individuals from underrepresented groups.
We facilitate connections, providing space and support for activities and services to identify and meet the needs of Harrow.
The client requests no contact from agencies or media sales.
For a more detailed Job Description & Person Specification, or to apply, please visit our website.
About The Role
Working closely with our Chief Executive Officer, the Operations and Systems Manager would take a birds-eye view of our organisation to help us build a consistent, collaborative and centralised approach to how we work. You would hold responsibility for developing and embedding operational strategies, processes, policies, and systems that meet our needs and help to support staff wellbeing. This role includes a key focus on improving how we can better use and manage our digital infrastructure to increase the efficiency and effectiveness of internal processes and to improve our ability to engage and retain external audiences, enabling us to build our impact on a national scale. Key areas of responsibility are as follows:
Day-to-day operational management of the Charity, including:
- Resolving daily operational and administrative issues efficiently and effectively.
- Taking initiative to enhance or develop, implement and embed effective systems and working practices, drawing from personal knowledge and experience and external examples of best practice.
- Developing and refining our approach to hybrid working, ensuring systems and processes enable connection and creativity across the organisation. This includes working closely with the HR and Finance Officer to ensure new and existing staff are appropriately trained and supported with ensuring a safe, comfortable and productive home working set-up.
- Taking responsibility for managing our office space and working environment, ensuring it is fit for the organisation’s needs. This includes everything from liaising with our landlord and tradespeople, ensuring compliance with the terms of our lease, maintaining required levels of tea, coffee, milk, stationery and other consumables, and making improvements to ensure a productive and effective working environment.
- Ensuring technology (computers, printers etc.) is fit for purpose, safe, enables robust data security, and is properly recorded on Music Masters’ asset register.
- Oversight of service level agreements, memberships and contracts with external suppliers and providers, regularly reviewing these to ensure that they are current, necessary, effective and delivering value for money, in collaboration with the wider team and with the CEO / Finance Director as appropriate. This includes but is not limited to insurance and utilities.
- Management of certain operational budgets, in collaboration with the CEO / Finance Director.
- Oversight and administration of the Music Masters’ contact email inbox, voicemail inbox, and physical post.
- The organisation of certain social events, and other team away days or Board strategic planning days.
- Ensuring organisational risk assessments and operational policies and processes are kept up to date and fit for purpose. The role-holder would have oversight of the policy review schedule, working with the CEO and appropriate team members to ensure policies are being regularly reviewed and that we are compliant with all relevant legal and regulatory developments including GDPR and Health and Safety.
- Building effective business continuity measures, including developing and embedding a formal business continuity plan across the organisation.
Digital:
- Overseeing day-to-day management of IT and communications infrastructure and usage, including ensuring IT and comms equipment, systems and processes are fit for purpose and enable strong connectivity internally and externally, liaising with IT and comms support agencies as appropriate.
- In year one, leading a full review of digital processes, tools / platforms and systems used across the organisation, facilitating and overseeing a digitally enabled environment for efficiency and sustainable growth in accordance with MM’s strategy. This involves consultancy across the team and with external users, creating a brief for specialist consultancy / support to help us find the right solution(s), working closely with the appointed consultant to implement the solution(s), and facilitating or providing initial training and support for the team during implementation.
- Providing or organising ongoing support and training beyond the digital review to ensure confidence across the team with using our new infrastructure to its full potential, helping us to work efficiently and effectively.
- Ensuring digital processes are in place to enable the organisation to easily engage, onboard and manage new partnerships and project opportunities, and oversee administration within these areas of work.
- Overseeing development of digital tools and resources such as I’M IN and the Virtual Learning Environment used by Musicians of Change participants and graduates to improve usability, accessibility and engagement.
- Oversight of policies and procedures that relate to IT and digital (e.g. Data Protection, Privacy, Cyber Security, IT)
- Keeping up to date with the latest practices and trends in technology that may benefit Music Masters.
Data protection
- Managing our data as the organisation’s Data Lead (currently titled Data Protection Officer), ensuring ongoing compliance with GDPR, focusing on appropriate, effective and safe data collection, usage and storage (online and offline), and helping to build the wider team’s confidence with and understanding around best practice in data protection.
Governance
- Supporting the CEO with general governance support including the organisation of quarterly Board meetings and Board development arrangements, meeting minuting where appropriate, updating Trustee information, and ensuring compliance with the Charity Commission, Companies House and any other regulatory bodies.
General
- Undertaking relevant training, ensuring ongoing development of knowledge via conferences, reading and networking.
- Being an advocate for and exemplifying Music Masters’ core values of excellence and inclusion.
- Undertaking any other duties and reasonable requests that are in keeping with the nature of this post and / or the wider organisation’s needs. This may include occasional evening and / or weekend work.
The client requests no contact from agencies or media sales.
Spectra is a dynamic, London-based not-for-profit, committed to improving the well-being and choices of communities, particularly in relation to sexual health, gender identity, emotional resilience, and combating isolation. The organisation has a 30-year history of delivering to some of London's most marginalised communities, and has operated as Spectra CIC since 2012. Since 2012 we have expanded and stand now at over 40-staff with an annual turnover of circa £1.8m.
Spectra’s services are funded by local authorities, trusts and foundations and other grants and donations. Spectra have made recent investment into our fundraising capacities to support further growth and sustainability.
Spectra’s current founder and CEO is stepping down from the role after some twelve years as leader, and the Board is looking to recruit a new CEO with the energy, drive and enthusiasm to take Spectra to the next level.
Please download the CEO Recruitment Pack for details of who we are looking for and how to apply.
You will be able unequivocally to respect, support, promote and work within LGBTQ+ and the other diverse communities that Spectra serve. Applications from people with lived experience in the communities and issues we work with are encouraged.
Please submit a CV, supporting statement and Diversity Monitoring Form as per the CEO Recruitment Pack instructions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Philanthropy & Grants Manager
Salary: £44k – £56k (dependent on experience)
Location: Flexible, candidates can be office based or work remotely. For remote workers, weekly or monthly travel to our Wilton office will be required, depending on candidate location.
Hours: Full-time, 40hrs p/w. Flexible or reduced hours (minimum four days per week) would be considered for the right candidate
Contract: Permanent
Responsible to: Head of Global Grants Partnerships
Key Working Relationships: Global Philanthropy Group, US Philanthropy Team (situated within HALO USA), Global Communication Group, Programme Group, Chief Executive office, Strategy Group
Summary:
The HALO Trust are looking for an experienced and driven Philanthropy and Grants Manager to lead and develop high value relationships with philanthropic donors, with a focus on Trust and Foundations (and potentially corporates).
The Global Philanthropy Team works to secure support for the delivery of vital projects to save lives and protect livelihoods in conflict affected countries around the world, as well as build organisational resilience and support innovative areas of work. HALO’s philanthropic income has grown significantly in recent years, driven by introductions from our network of trustees, ambassadors and advocates and our focus on strategic and transformational partnerships. We are a small team of highly skilled, experienced and driven fundraisers with a collaborative team culture. The team is supported by a Philanthropy Operations Manager, Philanthropy Assistant and Global Philanthropy Research and Insight Lead (who leads on research and due diligence). In 2024 a Head of Philanthropy and Partnerships for the Middle East will join our team to lead relationship development in this key market.
You will join a fast-paced, fluid and entrepreneurial context, responding to opportunities while laying the critical foundations for strategic growth.
While the role is likely to focus on Trusts and Foundations (and potentially corporates) due to our networked approach and the strategic and interconnected nature of our partnerships, supported by networks of advocates, we do not overly separate relationships between Trusts/Foundations, corporates and HNWIs. This provides team members with varied opportunities in terms of the relationships they lead and the high-level stakeholders they work with. From briefing our Chief Executive prior to a meeting with a new potential donor for Ukraine, to engaging existing partners in the potential expansion of work in the Middle East, you will play a key role in making HALO’s lifesaving work possible.
About Us:
The HALO Trust is the world's largest humanitarian mine clearance organisation. Our mission is to protect lives and restore livelihoods of people affected by conflict. With an annual turnover of over £120m, we work in 30 countries and territories, from current conflict zones of Ukraine, the West Bank, Libya and Yemen, to post conflict countries such as Zimbabwe, Sri Lanka, and Cambodia.
We clear the explosive remnants of war and address the causes of conflict and fragility - from inadequate control of weapons and ammunition to food insecurity and land degradation. We work in partnership with national governments and local communities, employing and empowering over 13,000 women and men to build safe, resilient and prosperous communities able to withstand the interconnected challenges of conflict, climate change and political and economic instability.
In southern Angola our clearance work is part of a regional approach to develop conservation in support of Angola’s national plan to diversify their economy, protect their natural environment and create sustainable livelihoods. Angola has some of the world’s most important remaining wilderness, but the presence of landmines makes it almost impossible to apply the conservation measures needed to protect this vital resource. By clearing landmines, HALO can lay the foundations for life, agriculture and eco-tourism to thrive.
In Ukraine, HALO is the largest demining organisation, having operated in the Donbas since 2016. Russia’s invasion has resulted in mine laying and explosive contamination on a scale not seen in Europe since the Second World War, including across vast tracts of farmland. This prevents agricultural production, which is critical to Ukraine’s economy and global food security. Across seven regions, more than 1,000 local Ukrainian staff have already enabled the removal of more than 19,000 explosive items and the clearance of more 3.1 million m2 of land- bringing safety to communities and supporting Ukraine’s economic recovery.
True peace cannot come until land is safe. HALO’s work to clear the deadly debris of war is the first step towards recovery and reconstruction. And the return of hope.
About the role:
The HALO Trust has more than doubled in size over the last eight years by growing support from both Governments and philanthropic donors. Global income from philanthropic donors (including the US) has significantly increased over the past five years – from circa £4 million to £15 million in 2022/23 and reaching a further peak of £44 million in 2023/24 in response to exceptional donor support for Ukraine. Unpinning this is growth in six and seven figure partnerships with major donors, corporates and foundations, initiated by our exceptionally well-connected network of trustees and ambassadors - and nurtured by our committed and professional global philanthropy team.
The team has a global remit and this, together with HALO’s extensive geographic footprint, creates significant opportunities for growth in our portfolio of partnerships.
By nurturing and growing high value partnerships this role plays a key role in supporting the delivery of HALO’s life-saving work around the world.
Job Responsibilities:
- Lead growth within a portfolio of high value (six and potentially seven figure) relationships by providing excellence in supporter stewardship and through the development and delivery of relationship strategies, in collaboration with the Director of Philanthropy and Head of Global Grant Partnerships
- Support senior HALO staff, advocates and trustees to engage and inspire individuals linked to agreed relationships
- Work with international programme teams to ensure the development of high-quality proposals and reports to tight deadlines
- Contribute to departmental strategic priorities including supporting the stewardship of other major relationships, follow up of new opportunities, and the development of philanthropic products for wider use. Deputise for the Head of Global Grant Partnerships where required
- Manage donor records and correspondence in Salesforce
- Work closely with Philanthropy and Partnerships (Gov funding) colleagues in the USA, UK, Europe, Middle East and overseas programs as part of a distributed team to provide support to global fundraising efforts
Essential Requirements:
- Three years' experience of personally leading successful relationships with high value philanthropic donors (Trust and Foundations, corporates or high net worth individuals or equivalent), including those giving at the six or seven figure level
- Experience of building effective relationships with advocates linked to philanthropic donors
- An excellent communicator with the ability to build relationships with staff and colleagues in different cultural environments
- Outstanding written skills with the ability to work with programme and finance colleagues to design robust project proposals, reporting, and monitoring and evaluation
- Confident in working with financial information including project budgets
- Excellent written and verbal skills with strong attention to detail
- Outstanding interpersonal skills including ability to demonstrate tact, sophistication and gravitas
- Experience of working with a fundraising database to maximise relationship development
- A commitment to HALO’s mission and objectives
- Strong intellectual curiosity and the ability to articulate HALO’s various programmes and strategies in a compelling way
- Tenacious, self-starting, and able to thrive in a fluid, entrepreneurial context
- Collaborative, team player, with a low-ego and a positive and upbeat approach.
Desirable:
- Experience of high value fundraising in the following areas is desirable: humanitarian and international development, mine action, conflict, the environment / conservation
- Experience of pipeline and relationship development in international markets for example Europe/US and/or the Middle East.
Benefits:
- Annual Leave: 28 days (3 to be taken at Christmas) plus 8 statutory holidays (pro rata)
- Private medical health insurance
- Non-contributory life assurance
- Pension contributions matched by HALO up to 5%
- Emergency medical insurance when travelling overseas (including on leave)
- Flexible working policy
- Access to physiotherapy (online)
- Enhanced maternity, paternity and adoption leave pay (maternity 16 weeks full pay, paternity 4 weeks full pay)
- Cycle to work scheme
- HALO’s remote/office working policy includes a generous contribution to travel costs for remote workers (full costs of public transport or 20p per mile for road journeys).
Please submit a CV (no more than 2 pages) and a cover letter (no more than 1 page) outlining how your experience matches the key skills and competencies required by Midnight on 7th July 2024.
Please note that applications without a cover letter tailored to this position will not be considered.
We reserve the right to amend the closing date depending on the number of applications received.
The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
The HALO Trust is committed to ensuring that it provides a safe and trusted environment which safeguards and promotes the welfare and wellbeing of anyone who comes into contact with, or is part of, the Charity, with a zero-tolerance approach to behaviours which challenge this.
The client requests no contact from agencies or media sales.
MLC Partners are pleased to be partnering with Morden College to recruit their new Finance Manager.
An organisation rich in history, the charity has been at the forefront of supporting older people’s lives for more than 300 years. They have more than 250 older peoples in alms house accommodation in Blackheath and Beckenham and have a small 28-bed care home on their Blackheath site. Morden College are committed to providing services that support their residents to live independent and healthy lives.
The organisation is embarking on a finance process review, in order to improve their ways of working. With plans in place to upgrade their finance and CRM systems the role would suit a change-focussed individual.
Reporting into the Finance Director, the role is a key member of the team with responsibility of three staff, and the involvement in the strategic vision of the finance team. With their main base in Blackheath, the role is hybrid and strives to offer as much flexibility as possible, including a wide-ranging benefits package.
Main responsibilities of the role:
- Ensure the completion of all month end processes and the timely delivery of the monthly management accounts.
- Liaise with key stakeholders to provide a responsive and compliant finance management operation.
- Support the improvement of processes and systems, ensuring robust policies are in place so the organisation can be fully digitised.
- Lead and manage a team of four, quality assuring their work, and guiding their careers and ensuring their continued development and nurturing great team culture.
- Support the Finance Director with the production of the annual financial statements, project managing the team to facilitate a smooth audit delivery across the main organisation as well as subsidiary accounts.
The successful candidate will:
- Be a fully qualified accountant, likely with experience from within the not-for-profit sector.
- Have experience driving change and improving processes and broader cultural change in a finance team.
- Be able to flex up and down from a hands-on perspective to also offer strategic insight to the Finance Director.
- Have significant experience working in a finance function with the knowledge of ‘what good looks like’.
- This is a great opportunity for an ambitious individual looking for a high impact role, with the ability to help shape an organisation for years to come.
As part of the Morden College team, you will be committed to challenging ageism, promoting healthy ageing, and combatting loneliness while promoting equity, diversity, and inclusion within communities. You will be comfortable with using technology to deliver consistent, equitable, and sustainable services at all times across the charity. You will be a role model for their values and be committed to a purposeful, responsible community that is a great place to live and work.
Please contact Jamie Elliott at MLC Partners for an informal discussion about the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Mission Enabler, Regional Mission to work in partnership with key staff across the Movement. They will provide direction and energy to Scripture Union’s Regional Ministry with a focus on establishing and sustaining ministry opportunities. This will require the person to recruit, motivate, train, equip and support a large number of volunteers/Faith Guides, with whom they work in partnership as well as leading by example, through the modelling of excellent mission delivery to children and young people consistent with Scripture Union’s mission. This role will the cover Hampshire, Surrey and Sussex areas.
The successful candidate will:
· Identify, recruit and support Faith Guides, volunteers and Local Mission Partners (LMPs) through a range of methods, including electronic, phone and face to face.
· Provide relevant coaching and/or mentoring, equipping and resourcing for Faith Guides, volunteers and LMPs.
· Lead local mission activity within Scripture Union’s mission framework, establishing a clear hand-over process and timetable to local church partners.
· Pioneer new approaches/ideas in line with SU’s strategy that have the potential to be replicated elsewhere and lead to a greater scale and depth of mission activity.
· Support, by promotion or direct involvement, SU’s wider programme of holidays and missions across England and Wales and, if appropriate, internationally.
· Undertake specific fundraising activities and approaches in line with SU’s fundraising approach.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter (by email) to our HR Officer, We will contact shortlisted candidates to ask them to complete an application form ahead of interview.
For more details, please download the job profile below.
We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), permanent health insurance (PHI) and free Bible reading notes.
* This role is based in the following locations Greater London or Hampshire, Surrey & West Sussex. This role offers the opportunity for hybrid working in line with our policy. If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.
Closing date: Midday on 16th July 2024
Interview date: 22nd July 2024
Interview location: London (Location TBC)
The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
The client requests no contact from agencies or media sales.
Job Title: Essex Pedal Power Project Team Leader – Colchester
Salary: £29,808
Responsible to: Community Development Manager – Colchester
Location: Colchester
Hours of Work: 36 ½ hours per week. Flexible working will be required and for the right candidate.
Job sharing may be considered for the right candidate/s
Contract Fixed term until December 2025
About the Active Wellbeing Society
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.
Essex Pedal Power is an exciting programme led by Essex County Council and Active Essex to support more people to cycle by removing the barriers to participation. This post will support the delivery of the Local Delivery Pilot, based in Colchester. Essex Pedal Power allows eligible residents, including adults and children, to apply for a new FREE quality bicycle. The inclusive programme aims to make cycling accessible for everyone providing access to employment, training and educational opportunities or key local services. The project builds on the successful pilot already running in Jaywick and Clacton and is part of a wider roll out in Essex. It will distribute 725 bikes in Colchester throughout 2023-2025 and if successful, will be rolled out to further areas within Essex.
You may like to watch this introductory video which showcases the positive work of The Active Wellbeing Society: TAWS Launch October 2018 – YouTube
About the Role
Essex Pedal Power is a flagship programme led by Essex County Council and Active Essex to support more people in deprived areas to cycle by removing the main barriers to cycling. This post is part funded by the Sport England Local Delivery Pilot (LDP) for Essex. You will lead our Essex Pedal Power team in Colchester working collaboratively to maintain an overview of engagement and impact whilst seeking to maximise opportunities for partnership development. We are looking for an individual with experience of positively leading teams to deliver successful outcomes.
You will report directly to the Community Development Manager.
Main Duties
1.Manage the operational delivery and development of the Essex Pedal Power programme with a focus on collaborating with communities and partner organisations in the design and delivery to promote active citizenship and physical activity.
2.Monitor the budget to ensure outcomes are met.
3.Develop and maintain a strong delivery team made up of bike mechanic and project support staff, and a team of volunteers ensuring the team have access to development opportunities and support on a one to one and team basis.
4.Devise, understand and use asset-based community development approaches to community development and work with your team/communities to understand priorities and co-design initiatives. Ensure that delivery mitigates or removes the barriers to participation.
5.To evaluate impact and outcomes of projects to provide organisational learning and feedback for funders and stakeholders.
6.Lead on the implementation of the delivery plan in collaboration with a wide range of partners, to arrange for logistics of bike allocations and storage.
7.Administer an admin system to manage participant applications, eligibility and queries of those in the community eligible to receive a free bike.
8.Co-produce the project with the local communities and locally trusted organisations and ensure continuous engagement and communication to ensure that eligible citizens receive a good quality experience.
9.Work closely with Active Essex communications team to undertake effective communication with applicants, stakeholders, and partners. Ensure all communications and marketing aligns with the Essex Pedal Power branding guidelines.
10.To support the development of informal and formal cycling groups and clubs. Organise ongoing events to bring the recipients of bikes together and build a community cycling culture and togetherness.
11.Working closely and engage with; volunteers, citizens, partners and staff in joint design and collaborative planning. Ensure that the design and delivery of the project and future initiatives are in line with aspirations of the priority communities. Ensure all volunteers are safeguarded and supported through the use of the TAWS volunteer management system.
12.Co-ordinate frequent cycle training sessions and bike maintenance sessions for bike recipients.
13.Develop a pool of qualified freelance learn to ride instructors and Ride Leaders to deliver local training and led rides.
14.Using innovation to encourage the uptake and increase of cycling. Ensure that the outcomes of the project support collaborative outcomes with citizens and other partners.
15.Play a key role in the monitoring and evaluation plan, through collecting, analysing and sharing data (quantitative and qualitative) working with the Active Essex Evaluation Researcher for Essex Pedal Power and with TAWS Data & Insight team.
16.Ensure that all health and safety requirements are understood by staff and complied with on a consistent basis; lead and maintain the development of a risk management culture within the team to ensure that innovation and delivery is balanced with citizen safety.
17.Produce oral and written reports on engagement level, activity delivery and the development of new programmes / projects.
18.Support with recruitment of sessional staff, external instructors and volunteers to resource projects and to develop community capacity and sustainable outcomes.
19.Carry out all other duties as maybe reasonably assigned from time to time and with the level of this Job Description.
Knowledge, skills and experience
Experience of line-managing and developing teams to deliver against programme objectives and to achieve their full potential, preferably in the field of community development
2.Experience encouraging diverse communities to come together - building trust and participation.
3.Previous community engagement and development experience
4.A genuine passion for the wellbeing of others and a drive to improve the lives of individuals and communities.
5.Experience of working with a range of stakeholders with the ability to influence and persuade others.
6.Experience of working proactively, working on own initiative and as part of a team in a dynamic, fast paced and challenging environment.
7.Ability to prioritise work under pressure and adapt to new models of working.
8.Ability to work autonomously and collaboratively.
9.Ability to apply data and insight to community planning, delivery, and development.
10.Excellent organisational skills and the ability to manage your time effectively.
11.Excellent written and verbal communication, and relationship management skills with a track record of establishing and developing strong partnerships with external organisations including statutory, charity and voluntary.
12.In depth local area knowledge and connections.
13.Competent IT skills (including Microsoft Word, Excel, Outlook).
14.Able to motivate and engage participants, partners and volunteers.
15.Excellent customer services skills.
16.Experience in events creation and coordination.
17.Excellent team working ability.
18.Experience in tracking spend to a budget.
Benefits
We offer our team members a comprehensive staff benefits package to include:
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Health Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day)
- Death in Service – x4 your salary paid to beneficiary.
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days
- Flexible working
- Hybrid working options
- Fantastic volunteering opportunities within The Active Wellbeing Society every month
Application details
When submitting your application, please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the following criteria which will be weighted highly in the first sift of shortlisting:
- Indepth area knowledge and connections
- Excellent relationship and communication skills
- Experience of Line Management and Budget Control
- Experience of leading and developing a team
- A passion and interest in cycling and understand the benefits that cycling/physical activity can bring (Desirable)
Due to the high numbers of applications we receive for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society, we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies, please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.
Receptionist and Officer Administrator
Are you a friendly, enthusiastic team player and people person, with excellent communication and organisational skills?
We have a great opportunity to join Sheffield’s leading provider of services for adult unpaid carers as a part-time Receptionist and Officer Administrator.
Position: Internal title – Business Support Officer
Location: Sheffield - hybrid working options available after a successful probation period
Hours: 28 hours per week or 80% FTE
Salary: £17,600 - £22,800 for 80% FTE, (based on FTE of £22,000 - £26,500). Staff are expected to start at the bottom of the grade)
Contract: Permanent
Benefits: Pension company contribution 6.5%, Health Care Cash Plan, Annual Leave: 24 days plus 3 days between Christmas and New Year, plus 8 days bank holidays, plus an additional 5 days’ leave following 5 years continuous service (pro rata for part-time staff), Flexi Working Policy
Closing Date: 23.59 on 22 July 2024
About the Role
As Receptionist and Office Administrator you will provide an efficient, sensitive, and welcoming reception function for anyone using the Carers Centre as well as high quality administrative support to the charity’s service delivery.
Key responsibilities will include:
- To provide the reception function over the phone and face-to-face for all visitors to the office
- Being a first point of contact for the office phone lines
- Ensuring a diary is kept for all visitors and that they are welcomed and dealt with efficiently and effectively
- Basic health and safety arrangements
- General administrative support; completing correspondence, booking venues, catering arrangements
- Provide high quality administrative support to the Chief Executive as required
- To service formal and informal meetings such as the Centre’s Board of Trustees and its various sub-committees
About You
You will be an efficient, sensitive, and welcoming person, committed to excellent customer service. You will be comfortable dealing with visitors to the office, some of whom may be distressed or upset.
Essential skills and experience include:
- Experience of providing a reception service in a customer-focused organisation
- Excellent organisational and communication skills, including excellent telephone manner
- Understanding confidentiality, the potential needs of unpaid carers and data protection requirements and processes
- Experience of providing a wide range of administrative tasks
- Experience of prioritising own workload and working to tight deadlines
- Excellent knowledge of IT systems including proficiency in Microsoft Office
- Ability to work on own initiative and as part of a small team.
Although not essential, an understanding of the needs of carers (personal experience of working with paid/unpaid carers) would be beneficial.
About the Organisation
The charity formed 30 years ago, is the city’s leading provider of services for adult unpaid carers. Part of a vibrant voluntary sector and a member of the national Carers Trust network, they deliver the contract for the city’s Carers Service on behalf of Sheffield City Council.
They have a modern, light, and airy office space in the city centre, with a spacious staff room and kitchen, secure bike parking, and limited onsite car parking and are committed to the personal and professional development of staff, offering career development pathways, supported learning, and access to accredited qualifications.
You may also have experience in areas such as Admin, Administration, Administrator, Office Admin, Office Administration, Office Administrator, Receptionist, Reception, Reception Administrator, Customer Service, Customer Service Administrator, Customer Service Admin, Customer Service Support, Admin Support, Administration Support, Support Administrator, HR Support, HR, Human Resources, HR Admin, HR Administrator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Role Title: Business Development Manager (Local Authorities)
Reports to: Head of Growth & Branding
Based: Battersea Park
Salary: £45,000 – £55,000
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Flexible Work Environment
DBS: Basic
Reporting to the Head of Growth & Branding, the Business Development Manager will play an integral role in expanding our reach, focussing on local authorities.
This person will work to develop and implement an effective growth and development approach that expands our reach, strengthens client relationships and builds lasting networks within the community. They will be passionate about driving change, and actively work seek out new business opportunities that can boost revenue and set our company apart.
The Growth Team is a newly created team at Enable. They will be responsible for accelerating growth and development throughout our services and bringing Enable’s Strategic Plan to life! As a member of the Growth Team, you will have the unique opportunity to shape the future of our company, working collaboratively across departments to identify new opportunities, develop solutions, and implement strategic initiatives. This team is creative, innovative and always hungry for more.
Main Duties/Responsibilities:
- Developing, executing, and overseeing business development strategies through various local authorities, and seeking out new ways to expand Enable’s reach
- Identifying gaps and trends in the market, identifying new markets, growth areas, customers, partnerships, as well as new ways of reaching existing markets
- Network with local businesses and stakeholders to build relationships, identify and generate new opportunities and potential growth areas for Enable
- Work closely with the Research & Development team and to analyse and identify trends and opportunities, and other internal stakeholders to ensure initiatives are properly aligned with our strategic aims
- Work closely with Heads of Service managers to identify current scope and reach
- Identifying tenders and writing bids for new and existing contracts
- Any other relevant duties that the Head of Growth & Branding may see fit
Skills and Experience:
- Proven experience in Business Development and implementing successful growth strategies (preferably within a Not-for-profit environment)
- Varied experience working with local authorities, bringing contacts and connections to this role
- Confident writing bids and tenders
- A hunger for identifying new opportunities, and the tenacity to see that through to conversion
- Autonomy to self-motivate, drive change and work collaboratively in line with the Growth & Development Team
- Ability to engage and liaise effectively with diverse stakeholders, internal and external
- Strong analytical skills, attention to detail and efficient time and workload management
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Refuge is looking for an exceptional Media & PR officer. This is an exciting opportunity for an experienced PR to join a small, high achieving team at one of the UK’s leading charities at a time when domestic abuse and gender-based violence is high on the social and political agenda.
In this varied and fast-paced role, you will be responsible for developing relationships with key media outlets, in order to raise awareness of domestic abuse and drive social change. Never before has domestic abuse been so well profiled and recognised – and we need to harness this public and political awareness to drive real change for women and their children.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
ACT (or Aldates Community Transformation Initiatives) is a welcoming community that includes many with lived experience of prison, street homelessness or addiction. Through street and prison outreach, community meals, mentoring and housing, we help people rebuild their lives after some of life’s toughest experiences.
Everything we do is designed to help people find belonging, purpose and hope. That looks different for each person. But most of our activities are rooted in relationship – whether that’s bacon butty breakfasts, small group sessions, back-to-work projects or our annual holiday.
ACT is a registered charity with the board of trustees drawn from within the church, including the Rector. Occasionally we invite other trustees with specific expertise. ACT has a total income of around £400,000 per annum, five salaried staff, and over 100 volunteers from within the church. Staff are employed by St Aldates PCC and seconded to the ACT Charity with the Head of Charity line managed by the St Aldates COO.
ST ALDATES and ACT CHARITY
ACT has a strong connection with St Aldates Church which supports the ministry with people, practical support and use of office and gathering spaces. The Head of Charity is key to leading the outreach work of St Aldates.
As a city centre church, working alongside people who are poor or marginalised is a key part of St Aldates’ ministry and is carried out largely through ACT.
We are excited about what God is doing in our midst. We are seeing people come to faith in Jesus on a weekly basis, and we are pioneering new ways of discipling people to make a difference in every area of their lives. We are passionate about connecting with and supporting people who are street homeless and those in or leaving local prisons through our ACT ministry.
PURPOSE OF THE ROLE
Crucial to the success of ACT is the Head of Charity, who provides leadership and vision, ensures that its activities are underpinned by prayer, and that this work remains central to the ministry of St Aldates.
As the Head of Charity, you will drive the charity's mission and vision alongside the Board, ensuring our community receives the best possible support.
You will have a heart for those who have been marginalised, and experience of running a business or charity. Your role will be to lead staff and volunteers in the vision and manage funds and key projects. Partnering with others across other charities, key stakeholders and donors you will become a strong ambassador for the charity.
The client requests no contact from agencies or media sales.
Are you a strategic senior leader with a background in finance ready to play a vital role in forging Age UK Cheshire's future, as the charity takes its first exciting steps after a recent merger?
Here is an organisation undergoing significant and momentous transformation. You'll join as Chief Finance Officer of a newly formed £2.5 million charity, focused on providing every older person in Cheshire the opportunity to live their best life. Through a comprehensive and collaborative merger process, Age UK Cheshire (AUKC) and Age UK Cheshire East (AUKCE) are excited to be joining forces officially in July 2024. Two charities with a clear vision of becoming stronger together and, ultimately, having greater impact for older people in Cheshire.
Salary: £50-58k
Location: Home-based from Cheshire or surrounding counties (within 1 hour commute)
Benefits: 25 days holiday + bank (rising with length of service), 3% employer pension contribution rising to 5% after probation, generous healthcare cash plan
Contract: Full time or open to reduced hours contract
Culture: Flexible, life and family-friendly
Age UK Cheshire is a local organisation working with older people, their families, and their carers to support them in living their best lives. They do this by helping people to combat poverty, relieve social isolation and increase their independence. They want to create a future where every older person in Cheshire can live their best life.
About the role:
We're looking for a highly-skilled and visionary senior leader, with a proven track-record of developing robust and innovative financial and operational strategy. The Chief Finance Officer is a vital member of the senior leadership team, entrusted with strategic responsibility across:
Finance, payroll, HR, insurance, management information, accommodation, quality and executive support functions.
You'll also act as the CEO's deputy when required. Supported by a dedicated team, the CFO's role is multifaceted and essential to uphold governance, provide expert advice to the Board of Trustees, and track progress towards strategic ambitions.
There's a strong rationale for the merger, with the primary driver to enhance the support offered to older people in Cheshire, increasing impact and improving sustainability and resilience. As CFO, you'll play a key role in driving operational efficiencies as processes are integrated and streamlined, as well as putting building blocks in place to increase income generation opportunities.
About you:
You'll need all these skills and experiences in your toolkit to provide effective financial and operational leadership for the newly formed Age UK Cheshire:
- Extensive experience in financial management with a relevant sized organisation, including audit preparation and strategic financial planning.
- Proven track-record of setting and achieving high-quality, cost-effective results, with robust decision-making and problem-solving.
- Record of developing innovative financial strategy, policy and implementation.
- Ability to lead, motivate, and manage diverse teams, fostering an inclusive, high-performing culture.
- Values-led and committed to leading from a place of integrity: Inclusive, Caring, Compassionate & Person-centred
There are additional layers required around change management expertise and emotional intelligence when it comes to leading an organisation through a merger. The Board is ambitious about the charity's future with increased opportunities identified, so we'll be looking to you to demonstrate the ability to balance risk, as well as enabling organisational growth.
If you're as excited by this opportunity as we are, then we'd love hear from you. Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.
Deadline: 9am on Wednesday 24th July
Interview dates are currently being confirmed
Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Role Title: Fundraising Manager
Reports to: Deputy Head of Marketing
Based: Battersea Park
Salary:£40,000 – £50,000
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Hybrid Work Environment
DBS: Basic
Role Overview:
Reporting to the Head of Growth & Branding, the Fundraising Manager will be responsible for overseeing and managing the fundraising function across Enable’s diverse services.
This role will play a pivotal part in developing and implementing the Fundraising strategic objectives moving forward, as well as act in a coordination capacity to ensure all Enable services are aligned in relation to Fundraising.
The Growth Team is a newly created team at Enable. They will be responsible for accelerating growth and development throughout our services and bringing Enable’s Strategic Plan to life! As a member of the Growth Team, you will have the unique opportunity to shape the future of our company, working collaboratively across departments to identify new opportunities, develop solutions, and implement strategic initiatives. This team is creative, innovative and always hungry for more.
Main Duties/Responsibilities:
- Lead the Fundraising workstream, under the strategic direction of the Leadership Team, with the aim of diversifying funding streams and maximising outcomes
- Provide comprehensive market analysis and research regarding future prospects from trusts and foundations, corporates and statutory sources
- Work closely with Enable’s various services to support fundraising efforts and providing central communication and coordination between internal services in relation to tracking funding/bids/grants etc
- Development of pipeline of funding opportunities
- Future line management duties
- Any other relevant duties that the Head of Growth & Branding may see fit
Skills and Experience:
- Proven Fundraising experience within a not for profit environment
- Networking skills, ideally with a pre-existing network of funder relationships
- Passion for fundraising, project work and a drive to positively impact the community
- Excellent research skills, which can be used to identify new funders, assess the external market, and understand our users’ needs
- Experience with writing and managing bids and grants
- Ability to work independently using your own initiative and prioritise effectively
- Excellent communication skills and the ability to engage and liaise effectively with diverse stakeholders, both internal and external
- Proficient in MS applications such as Word, Excel, Outlook and SharePoint
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
Age International are recruiting for a part-time Board & Executive Support Officer.
This is an excellent opportunity for someone with an aptitude for stakeholder management and organisational relationships, as you will support the CEO, Board and wider team, as well as liaising with colleagues within Age UK, HelpAge International and the Disasters Emergency Committee.
As Board & Executive Support Officer, you will work closely with the CEO to enable good governance and effective Board meetings, liaising with the Chair and Trustees between meetings to support them in their oversight roles, ensuring reviews of organisational policies, and timely communications.
This role involves providing administrative support to the CEO specifically (e.g. diary management), alongside logistical assistance for the CEO and wider team (e.g. arranging international travel and meetings).
You will act as a focal point for co-ordination across Age International, providing flexible support on a wide range of projects, so experience of project management, a proactive approach, the ability to take the initiative confidently and deliver to tight deadlines are important.
This is a part-time (17.5 hours weekly) hybrid opportunity, a blend of both home and office-based working. Salary advertised is full time equivalent.
Must haves:
- Administrative experience: minute taking, diary management, maintenance of online files and company records, administrative and travel support to a team.
- Project management experience, including organising events.
- The ability to use current office technology including MS Teams, Board software and associated communication tools.
- Excellent communications skills.
- Confidence working across departments, good stakeholder management and a collaborative approach to building working relationships with people at all levels, both internally and externally.
- The ability to prioritise work and meet tight deadlines, including using judgement to deal with urgent or sensitive situations, without direct supervision.
- Ability to work with discretion on confidential matters.
- A proactive and positive approach, with the confidence to take the initiative coupled with discernment about when to seek guidance and direction.
- Aptitude for co-ordination across a range of different work-streams
Great to haves:
- A good understanding of charity governance along with experience using BoardEffect or a similar Board software platform
- Experience in, or knowledge of, the international development or wider charitable sector, especially in relation to older people.
What we offer in return
- Competitive salary, 26 days annual leave (pro rata)+ bank holidays
- Excellent pension scheme, life assurance, health cashback plan and Employee Assistance Programme
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
For a full list of benefits please click here
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
To excel against targets in the provision of an effective supported Money Advice debt casework service that is compliant against quality standards including the MaPS quality of advice framework; ensuring that clients receive their full entitlement to all benefits, receive appropriate financial capability support and experience a positive customer experience from Citizens Advice Liverpool.
To be successful in this role, you will need to be confident, motivated and willing to try new things, have excellent communication skills with an ability to work under pressure to achieve targets and outcomes with minimum supervision.
To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.
Requirements
- To be appointed as a Money Advice Caseworker, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions
- Experience of achieving performance and quality targets/KPIs.
- Ability and willingness to undertake training and development to comply with MaPS Caseworker accreditation and Citizens Advice quality standards.
- Effective oral and written communication skills.
- Numerate to the level required by the tasks.
- Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.
- Ordered approach to casework and an ability and willingness to follow and develop agreed procedures.
- IT literate with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
- Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
- Ability and willingness to work as part of a team.
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy
- Ability to work across different sites within Liverpool and to advise clients in their own homes, according to the funder requirements and whether you are applying for the permanent or fixed term (6 months) Money Advice Caseworker role.
- Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent if applying for the qualified Money Advice Caseworker roles.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay