Welfare Benefits Adviser Jobs

Head of Fundraising

Hours: 35 hours a week. Flexible working considered.

Salary: £48,980 – £54,136

Contract: Permanent

Location: London (with hybrid working options)

More than one in four children are growing up in poverty in the UK. It doesn’t have to be this way. The new UK government has announced its plans to develop a strategy to tackle child poverty, something that Child Poverty Action Group has led the way in calling for. 

This is an exciting opportunity for an experienced fundraising professional to play a pivotal role in delivering change for the 4.3 million children growing up in poverty. You will have a demonstrable track record in securing six figure and multi annual grants primarily from trusts, foundations and/or the National Lottery.

You will have the ability to work confidently as a creative and analytical problem solver, and a hands-on fundraiser. CPAG’s fundraised income has grown significantly, and the team raises nearly £3 million annually.

You will be responsible for managing all aspects of fundraising income generation, and leading and supporting a small fundraising team. You will be able to build and nurture relationships with funders, donors and other stakeholders, and have excellent communication skills.

We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a key role in helping to tackle UK child poverty, please consider applying.

We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.

For more information about this post and to apply download the Head of Fundraising job pack and application form.

If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.

Closing date for applications: 9am, Monday 18th November 2024

Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024

We're looking for a kind, compassionate and resilient Step Down Worker to join our Homelessness service in Kent.
£25,755.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of a Step Down Worker is to provide ongoing support to IDVA clients where the risk has been reduced to a safer level or where a client is referred into the service as medium/standard risk.. The post holder will provide ongoing support which is bespoke according to need and will work in a trauma informed way providing holistic support to aid client's recovery from abuse. This post will be part of the male IDVA team and will work collaboratively with the IDVAs to manage case loads.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Provide ongoing support with a range of client needs including but not limited to attendance at court hearings, mental health, substance issues, and housing support.
- Knowledge of the criminal justice system. Understanding of Marac protocols.
- Support clients to obtain orders where needed and any other civil remedies available to them.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Attending all court and Case Management hearings with clients
- Carry out administration tasks in line with the role as directed.
- Supporting clients to set personalised goals in the form of a Safety and Support Plan.
- Assisting in the recording and reporting of customer incidents.
- Managing any ongoing risks and creating safety plans when required.
- Raising concerns of any increase in risk levels to senior IDVAs.
- Attend case management session with IDVA Team Leader
- Developing productive relationships with partner organisations to improve service outcomes.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the
health and safety of yourself and colleagues.
- Encouraging clients to attend relevant programmes when appropriate.
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to
- Adhering to all other Look Ahead's policies and procedures.
- Engaging in learning and development activity to increase knowledge and skills.
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the IDVA Manager.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:

Essential:
- Some domestic abuse knowledge or experience

Desirable:
- Experience working in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website.

About FareShare Sussex & Surrey

We rescue surplus food from businesses, farms and supermarkets. This food is nutritious, in-date and safe, and includes a high proportion of fresh vegetables and fruit. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it to charities, community kitchens, community pantries and fridges, food banks, schools and other organisations serving vulnerable people. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and key workers.

We operate out of two depots; Guildford (Surrey) and Brighton (Sussex) as part of 35 Regional Centres, working as a network across the country with FareShare, a national charity. The Guildford warehouse is new and enables us to receive, store and deliver more fresh, frozen, chilled and ambient food across the region.

Last year, we delivered enough food for 2.14 million meals to help vulnerable people in our community. We receive and deliver around 80 tonnes of food every month, currently to 147 organisations, including homeless shelters, community pantries, food banks, clubs, children’s centres and lunch clubs across 3 counties. FareShare Sussex & Surrey also works to improve the lives of vulnerable people far from the workplace through our successful employability programme.

City Gate Community Projects (registered charity 1093245) is the employer, delivery partner and franchise holder for FareShare Sussex & Surrey.

Main purpose of this role

The Employability Coordinator will form part of a project team with the Employability Programme Manager. The project team will be responsible for delivering all aspects of the Employability Programme. The Employability Coordinator will deliver Employability and skills-based training, as well as monitoring participant progress and providing effective information, advice and guidance. The role will deliver the day-to-day activities of the programme in the Guildford depot, supporting individuals looking to enter employment, education or training. Therefore, the right person would need to have the skills and confidence to deliver sessions to groups of 3-10 individuals and provide one-to-one mentoring sessions to participants. We are looking for someone dynamic and engaging, with excellent training, coaching and mentoring skills, as well as a commitment to delivering a high quality service in line with our mission and core values. In addition to working with the Employability Programme Manager, you will work closely with the team at FareShare Sussex & Surrey and be supported by the national FareShare Employability Team. You will be part of an upbeat, skilled, supportive team within an ambitious, values-led organisation that has a fantastic leadership team and is focused on the wellbeing of its staff. You’ll make a strong contribution to our culture of togetherness, inclusivity, respect and passion in our mission to see no good food going to waste in Sussex & Surrey.

Duties and responsibilities

Programme Delivery

● Work with the Employability Programme Manager to meet the overall project target for employment and training.

● Deliver coaching and other relevant training as required.

● Ensure that detailed participant records are filed and maintained.

Working with Trainees

● To effectively maintain a caseload of Trainees ensuring their attendance during their work experience, regular one to one support, group sessions and other programme activities.

● Implement and monitor Individual Learning Plans for Trainees and volunteers to support them back into work, through certificates, work experience, building confidence and other soft skills.

● Offer appropriate information, advice and training to help Trainees improve their employability.

● Devise and monitor the Trainee’s learning plan, within their Individual Development Plan, set SMART targets and regularly review.

● To motivate Trainees, to ensure continual engagement.

● To work with Trainees holistically and encourage, support and enable them to achieve defined training and wellbeing goals.

Working with FareShare Sussex & Surrey

● Attend team meetings with FSSS and the FareShare UK Employability Team

● To attend supervision and appraisal meetings as specified by the post holder’s line manager

● Maintain up-to-date knowledge of the local labour market and sector developments

● Maintain up-to-date knowledge of issues, trends, policy developments and legislation relating to the role

● Work in accordance with Equality, Diversity, Health & Safety, Food Safety and Safeguarding policies

● Working closely with the Employability Programme managers to nurture existing and secure new commercial employment partners.

● Attend recruitment and employment forums to represent FareShare Sussex & Surrey

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with the criteria we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the

Qualifications and/or experience

Essential Criteria 

 ● A Level education or equivalent

● Experience in training, coaching and/or mentoring

● Engaging with a wide range of people

● Building/maintaining relationships with external organisations and associations

● Working to an outcome-based model achieving ambitious targets

Desirable Criteria 

● Working with volunteers/adults with additional needs

● Coaching/Motivational Interviewing Qualification

● Knowledge of the benefits system and experience of supporting people with benefits-related issues

● Knowledge and experience of the Third Sector in the UK.

● Coaching/Motivational Interviewing experience

Skills, Abilities and Knowledge 

Essential Criteria 

● Excellent knowledge of the employment system and local labour market.

● Enthusiastic and self-motivated, with strong people skills.

● Employability skills - confidence building, CV writing, job applications and interview practice.

● Ability to plan, multi-task and manage your time effectively.

● Excellent written and verbal communication skills, including presentation skills.

● IT literacy including word processing and database use.

● Adaptable to the needs of a developing project.

● Ability to work on own initiative and organise caseloads.

● Team player able to motivate and develop people through positive approaches

● Knowledge of equal opportunities, inclusivity, diversity and safeguarding

Desirable Criteria 

● Employability Skills- confidence building, CV writing, job applications and interview practice

● Experience in tailoring Individual Learning Plans.

Relationships (internal and external) values and behaviours

Essential Criteria 

● Work collaboratively with internal and external partners building successful and productive relationships.

● Brilliant people skills

● Desire to work for the region's largest surplus food rescue charity, to subscribe to the culture, vision and mission of our charity

● Commitment to continuous professional development

● Empathy with and non-judgemental attitude to Trainees and an understanding of their needs.

Circumstances

Essential Criteria 

● Willing and available to work outside normal working hours occasionally if required

● Proof of the Right to work in the UK

● Satisfactory DBS check

Desirable Criteria 

● A UK driving licence and access to your own car might be useful but not necessary

Benefits ● Ethical pension scheme ● Daily lunch provided (Guildford depot) ● Access to learning and development opportunities ● Access to Telus Health ● 33 days Annual Leave, including all public bank holidays (pro-rata for part-time employees) ● Staff-led wellbeing programme ● Flexible working ● Bike to work scheme

Safeguarding statement FareShare Sussex & Surrey is committed to safeguarding and protecting the adults we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure we have policies and procedures in place which promote safeguarding and a safe working environment.

Equality, Diversity and Inclusion We want to be open to everyone. A diverse voice is a more powerful voice. Diversity in our people brings new viewpoints, and this drives debate and creativity which is key to success and an ability to engage new audiences. As such, we encourage applications from people who belong to groups which are often marginalised in society. We strive to engage an ability-based workforce which reflects the diverse nature of our local communities. We are committed to equality, diversity and inclusion and it is important to us that this is reflected in the diversity of the people who work for us. We particularly welcome applications from black, Asian and minority ethnic candidates. LGBTQ+ candidates and candidates with disabilities because we would like to increase the representation of these groups in the team. Please call or email if you’d like to chat about the FareShare Sussex & Surrey community in more detail.

Application Process and Further Information Please submit a CV and Covering Letter (one side of A4), explaining how you meet the Person Specification. before 9am Monday 11th November 2024. For an informal chat about the role, please contact our Employability Programme Manager, Brenna Taylor 

Employability at FareShare Sussex & Surrey FareShare Sussex & Surrey has run a pilot employability programme through its Brighton Depot for 4 years and has taken these learnings to relaunch our programme across both our depots in Brighton and Guildford. This project will work with long-term unemployed people and those from the probation service (Brighton) and 18-25 year olds who are far from education, employment or training (Guildford) to provide the support they need to successfully secure and sustain meaningful employment.

The project will work with 60 Trainees a year across the 2 depots and will provide an integrated, person-centred employment service for the long-term unemployed in Sussex and Surrey. The project will be designed based upon the best practice currently within and external to the FareShare Network. These are the 3 core project elements of Employment Support, Work Experience and Training & Wellbeing.

Due to the nature of the job market in the region, our programme will focus on the hospitality industry. Utilising our commercial kitchen space at Brighton and clean room at Guildford, we will provide a varied package of kitchen skills, barista training and stock control across both depots.

In each element, Trainees will receive a tailored programme of 1-2-1 and group support. Activities will include coaching Trainees in important work skills and supporting them through the processes of searching for, securing and sustaining employment. Each Trainee will be taken through an assessment process to identify what is required to support them to secure sustainable employment. An individual development plan will be created for each Trainee. This will also include developing links to employers and educational establishments to source employment and progression opportunities for Trainees.

Creating and managing partnerships with other local community assets to bring wellbeing services into the regional centre or encourage, support and enable Trainees to access additional wellbeing support in the community will also be vital to the success of the programme. Each Trainee will have a limited personal development budget to engage with other services.

Trainees will be engaged in utilising strength and asset based approaches and the aims of the project encompass improving Trainee wellbeing and personal development in addition to skills training and the overarching aim of enabling Trainees to secure employment.

Employment & HR Paralegal

We are delighted to share this new and exciting opportunity for an Employment & HR Paralegal to join a dynamic organisation.

Position: Employment & HR Paralegal

Location: Holyoake House, Manchester/Hybrid

Salary: £33,570 per annum
Hours: Full-time, 35 hours per week

Contract: Permanent

Closing Date: Midnight, Tuesday 19th November 2024

Interviews: Week commencing 2nd December 2024, in Manchester

Benefits: Flexible working options, pension scheme, discounted travel to work schemes, employee wellbeing assistance programme including free eye tests, personal and professional growth and development, including coaching and trade union.

We reserve the right to close the role early should a suitable candidate be found before this date. Applicants are required to submit a current CV and cover letter.

About the role:

• With guidance from Senior Employment Lawyer, you will provide support to the HR Advice Team in managing ACAS and Tribunal cases. This includes but is not limited to:

• Managing ACAS early conciliation processes, including securing knowledge of the matter under conciliation, understanding potential claimant expectations, and coordinating with members to provide informed advice on merits and liability, leading to constructive settlement of claims.
• Engaging with ACAS over settlements and drafting COT3 settlement documentation.
• Reviewing new Tribunal claims, identifying legal issues and the necessary steps for an effective defence.
• Liaising with members to gather and verify documentary and verbal evidence, ensuring accurate and comprehensive responses to Tribunal claims.
• Drafting formal responses to Tribunal claims, preparing case management documents for Tribunal preliminary hearings, including agenda forms and draft lists of issues.
• Assisting with advocacy at Tribunal preliminary hearings and preparing document bundles in compliance with case management orders.
• Taking comprehensive witness statements, ensuring they cover all relevant issues and securing timely approval from witnesses for exchange in accordance with Tribunal orders.
• Rigorously monitoring and meeting all Tribunal time limits and orders, and coordinating with witnesses, members, and HR Advice Team members to confirm their availability for hearings.

• Support the team with paid consultancy work, such as conducting investigations into misconduct, interviewing witnesses, collating evidence, and drafting reports. 
• Collaborate with the HR Manager to prepare and disseminate HR and employment law updates to members, ensuring they are informed of new developments. 
• Coordinate with our third-party provider the delivery of Health and Safety services to members, including managing updates, arranging seminars and working with the marketing team to promote services.
• Administer various HR-related forums (CEA Directors, HR Operations, Reward, Wellbeing, DEI, Talent, Health and Safety), including scheduling, agenda setting, maintaining member lists, and fostering member engagement.
• Manage the onboarding process for new HR and H&S package subscribers and administer consultancy business terms of engagement. 
• Maintain user licenses for Brightmine and WTW reward databases, manage case records on Salesforce and organise the Shared Drive to provide a centralised source of documentation. 

About you:

To be successful in this role, you will be enthusiastic about the organisation and its mission, and you will have experience of working at a place-based level, such as within local government, local infrastructure or the community/VCSE sector.

• Educational background in Human Resources, Law, or a related field 

• Experience with case management and administrative support in a legal or HR environment. 

• Strong understanding of employment law, tribunal procedures and HR practices. 

• Excellent written and verbal communication skills, with proficiency in drafting legal and HR documents. 

• Good organisational and administrative skills with the ability to manage multiple tasks and meet deadlines.

• Demonstrated ability to handle sensitive and confidential information with discretion.

• Strong communication and interpersonal skills, with the capacity to build positive relationships with members and colleagues. 

About the organisation:

As the voice of the UK’s co-operative movement, we empower and support co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on shared principles and values. By promoting shared wealth through member ownership, we are committed to enabling anyone in the UK to form, or join, thriving and sustainable co-ops.

As an organisation we are led by our unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application.

Other roles you may have experience in could include HR Paralegal, Paralegal Lawyer, Lending Paralegal, Assistant Paralegal, Junior Paralegal, Senior Paralegal, Interim Paralegal, Charity Paralegal, Solicitor, Company Paralegal, Legal.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Funded By: London Borough of Southwark

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

• You must be a trained Gateway Assessor with a minimum of three months experience.
• An understanding of the advice needs and issues of the local community in a diverse inner-city area
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies   

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development. 

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Interviews will take place on Tuesday 5 November 2024

We are seeking an experienced and dynamic Head of Employee Relations to lead our Employee Relations team within the Trust on a 12 month fixed term contract. The ideal candidate will hold an MCIPD qualification or equivalent experience, with a deep understanding of employee relations and employment law best practices. You will navigate complex legal matters, ensuring compliance with employment legislation while fostering a fair and inclusive work environment. Your strategic business acumen will be essential as you make high-level decisions that impact the entire organization and confidently advise senior stakeholders.

In this role, you will leverage strong analytical skills to monitor and improve employee relations activities, proactively addressing trends to enhance policies and practices. You will also play a key role in driving employee engagement and culture change, aligning people strategies with the Trust’s values. Excellent interpersonal skills are vital as you build trusting relationships across all levels, ensuring that both managers and employees feel supported in a culture of partnership and effective resolution of concerns.

Your proven leadership experience in employee relations, along with expertise in handling complex cases and policy development, will empower your team and contribute to the Trust’s mission of maintaining a fair and equitable environment. If you are passionate about employee relations and ready to make a significant impact, we invite you to apply!

Are you passionate about transforming the lives of families of babies and young children with special needs and/or disabilities? 

First Step is a Charity based in the London Borough of Havering, that for over 36 years has supported more than 1,700 families and their children.

Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, fearing all is not well with their child.  We provide an array of family-centric services tailored to each family’s and child’s needs.

We are looking for a Centre Manager to take over from our current postholder who has been with the charity for over 27 years as both volunteer and staff member and will play an active part of inducting and handing over and to the successful candidate.

The person we are looking for is a unique blend of heart and mind, who is committed to ensure that every person that comes into contact with First Step feels welcomed and is treated with dignity and respect.  They also need to ensure that First Step operates in a professional, organised, and effective manner.

You will be a friendly, capable and professional leader who is able to provide support and nurturing to a small team of staff and volunteers.  You will be passionate about working with the children and their families in sometimes challenging situations.  You will have a good understanding of safeguarding and be able to juggle workloads.

The postholder is responsible for overseeing all day to day front of house and administrative functions of First Step and it will be a hands-on role.  They will develop and maintain effective and efficient business systems across the organisation to ensure best value for the children and families we support.

Key Information

Location: Hornchurch London Borough of Havering

Contract: Permanent, Full-time

Hours: Monday – Friday 08:30 – 17:00

Reporting to: CEO

Closing Date: midday 15th November although early application is advised as it could close earlier if we receive a high level of interest

Application: Please submit a CV and covering letter of no more than 3 sides of A4, explaining your motivation for applying and your relevant skills and experience, and how they meet the requirements of the role.  A detailed Job Description and Person Specification is available. 

Annual Leave: 6.6 weeks holiday per annum including bank holidays

Pension: Employer pension contributions after 3 months

For further information or an informal conversation, please see contact details on Job Description

First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to carry out the appropriate procedures if we believe that a child or vulnerable adult may be subject to any form of abuse.

First Step is committed to making sure it provides equality of opportunity through employment and service delivery. First Step’s approach to Equality and Diversity is based on the principle of inclusion (increasing the diversity of people actively involved in and contributing to the development of sustainable communities). At its heart is a commitment to the value that all staff bring to the organisation because of their diverse characteristics. These cover race, gender, disability, age, marital status, sexuality, religion, background, personality and work style.

Please be aware that a Disclosure and Barring Service (DBS) check will be required under the provision of the Rehabilitation of Offenders Act 1974.

Do you want to shape the future of our response to stalking and personal safety? 

Do you have resilience and flexibility to meet the demands this role brings, and enjoy working in a sharing and learning environment? 

If yes, then read on.

About the Suzy Lamplugh Trust

The post represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.

You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for three and half decades, has:

• campaigned heavily and played a pivotal role to drive changes in the law;
• has supported over 70,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010; and 
• always had the aim of tackling violence against women and girls at the core of what it does.

Purpose of Role:

· To provide expert advice and advocacy to victims of stalking.

· To provide guidance and support by telephone, email and face-to-face to those affected by stalking.

· To provide casework support and advocacy to victims of stalking, liaising with both voluntary and statutory services to ensure positive outcomes for victims. 

· To support the operational Team Leaders where required.

What we offer in return

In return for our staff’s commitment and dedication, we offer a range of benefits:

• Hybrid working (minimum 40% in the office and agile working enabled to work from home)
• Flexitime Policy
• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
• Special leave for life events, such as 1 day off for moving house, and a day off for your birthday
• Pension scheme with 5% employer contribution
• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
• Occupational Sick Pay (which increases after 3 years)
• Cycle to Work scheme (cycle racks on site)
• Interest-free travel loan for annual season ticket
• Regular all-staff off-site meetings and events

Work Location:  The post holder will be required to be office-based initially to support their induction and integration with the service.  Thereafter, a blended model (40 office/60 home), with office working in London and home working (must have adequate and confidential workspace when remote working). Candidates should ideally be located in London or immediate surrounding area (but locations outside of these areas may be considered).

We are recruiting Advocates for our London Stalking Support, a specific service to provide advice and advocacy for victims in London, including the development of a trauma-led appraoch to advocacy.

Please refer to the attached pack for the detailed Job Description and Person Specification.

At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.  

RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services: 

• 1,171 clients accessed advice and advocacy services, including immigration advice 

• 305 clients attended our ESOL classes 

• 250 children, young people and families benefited from our after-school and family support services 

• 61 people were supported by our counselling team 

What we can offer you 

• Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year

• A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards 

• A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator 

• Flexible and hybrid working 

• A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations

• Real potential for growth and a clear and deliverable strategy already in place 

Our values  

• Empathy: we put ourselves in the shoes of those we work with.  

• Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.  

• Empowerment: we strive to empower our clients, helping them achieve their aspirations.  

Role Overview

Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff. 

Hours: 35 hours per week (including paid half-hour lunch break) 

Salary: £55,000 to £60,000 per annum permanent

Leave: 26 days per annum plus bank holidays 

Responsible to: Chair of trustees 

As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:  

Strategic leadership  

• Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.  

• Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.  

• Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.  

 
Governance and organisational management  

• Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.  

• Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.  

• Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.  

 
Financial management and human resources  

• Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.  

• Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.  

• Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.  

 Fundraising  

• Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.  

• Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.  

• Focus on growing unrestricted funds to reduce reliance on grants.  

Advocacy and influencing  

• Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.  

• Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.  

• Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.  

 General duties  

• Undertaking any other related duties as required and appropriate to the role.  

Person specification  
Essential criteria  

1. Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.  
2. Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.  
3. Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.  
4. Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.  
5. Financial management: track record of managing budgets and contracts effectively.  
6. Analytical skills: experience in complex report writing and data analysis.  
7. Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.  
8. Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.  
9. Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.  
10. Communication skills: excellent communication and persuasion skills, including experience in public speaking.  
11. Governance knowledge: understanding of governance principles in the voluntary or public sector.  
12. Safeguarding: experience in leading on safeguarding and health and safety.  

Desirable Criteria  

1. Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.  
2. Policy and advocacy: experience in asylum-related policy or advocacy work.  
3. Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.  

Our workplace 

We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.

RAK is an equal opportunities employer.  We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities. 
 
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website. 
 
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.

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Victim Support is recruiting for an Independent Domestic Violence Advisor (IDVA) to be co-located within mental health inpatients units covering Bedfordshire This is a full time role but part time would be considered. This role is on a fixed term contract until 30th June 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…..

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

We are looking for an Independent Domestic Violence Advisor (IDVA) to compliment our existing IDVA working alongside East London Foundation Trust. This is a full time role but part time would be considered, on fixed term contract. The aim of this role is to support victims of domestic abuse who are inpatients across Bedfordshire. This role will be working with victims of domestic abuse who are predominately risk assessed as standard/medium. This role will also work alongside our other specialist services covering Bedfordshire.

As an IDVA you will be:

• Providing a high quality support and advocacy service to victims of domestic abuse.
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional and practical support.
• Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
• Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
• Promoting the service and raise awareness of domestic abuse through the delivery of training

You will need:

• Experience of working in support and advocacy with victims of domestic abuse is advantageous
• To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
• To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.

You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.

You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.

We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.

You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.

The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

*You must have recent experience of delivering and supervising debt and money advice and will be able to demonstrate competence as an adviser whilst also having the ability to undertake technical supervision activities.

Location: Your place of work will be our main offices at Scunthorpe Central in North Lincolnshire though you’ll work flexibly to meet the needs of the client. This includes working from community venues across North Lincolnshire and working from home.

Role profile:

This is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. Your role will be to manage day to day operations and staffing, focusing resources and ensuring consistent quality assured debt services whilst also delivering a caseload of your own.

You’ll have recent experience of delivering and supervising debt and money advice and will be able to demonstrate competence as an adviser whilst also having the ability to undertake technical supervision activities. 

Your advice will help people to understand their rights and responsibilities by exploring their problems in depth, proactively encouraging clients to take responsibility for completing actions to resolve problems themselves and taking responsibility for cases and advocating on behalf of clients where appropriate. You’ll also be the first point of contact for debt team members providing real time support to advisers managing complex cases. 

You’ll work closely with our key partners across North Lincolnshire within the statutory and voluntary and community sectors and ensure clients receive a good quality and holistic service that supports individuals to remove the financial and psychological barriers to achieving positive outcomes and build resilience for the future.

You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. You'll be an important and valued member of the team and, with the  support of Citizens Advice North Lincolnshire, will be responsible for ensuring people focused outcomes are met in a pressurised environment. 

What we offer our staff

We provide an employee assistance scheme managed by LifeWorks. Benefits include:

• 24/7 - 365 telephone helpline
• LifeWorks online support website
• LifeWorks app
• 6 sessions of face to face counselling per issue – unlimited issues per annum
• Employee legal helpline
• Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
• Childcare and eldercare matching service
• Savings on everyday purchases and life events
• Access for family members and dependants – excluding counselling and legal advice

Annual leave: Annual leave is 28 days from 1st January to 31st December, plus 8 bank holidays

The deadline for applications is the 17 November 2024
Interviews will be held 28 November 2024

Housing Maintenance and Compliance Officer

We are seeking a Housing Maintenance and Compliance Officer in Barnsley to play a crucial role in ensuring properties comply with all relevant regulations and standards.

Position: Housing Maintenance and Compliance Officer (Specialised Supported Housing)

Location: Tankersley, Barnsley with travel

Salary Range: £21,060.00 per year actual salary

Working Hours: Part time, 30 per week 8.30am until 3pm Mon-Fri

Benefits: Nest c

About the role:

As a Housing Maintenance and Compliance Officer, you will play a crucial role in ensuring properties comply with all relevant regulations and standards. You will work closely with the property management team to maintain high levels of maintenance and compliance, ensuring the safety, security, and quality of housing stock.

Key Responsibilities:

• Regulatory Compliance
• Maintenance and Repairs
• Property Inspections
• Documentation and Record Keeping
• Risk Assessment
• Tenant / Support Worker Communication
• Collaboration with internal and external stakeholders

About you:

To be successful in the role of Housing Maintenance and Compliance Officer you will need the following skills and experience:

• Previous experience in housing management, property compliance, or a related field.
• Strong knowledge or housing regulations, building codes and health and safety standards.
• Excellent attention to detail and organisational skills.
• Effective communication and people skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in Microsoft Office Suite (365) and property management software.
• Certification or training in relevant areas such as fire safety, building inspections, or housing law is advantageous.

If you're ready to make a meaningful impact in the lives of tenants and contribute to the organisations mission of providing exceptional housing support, apply now to join the team!

You may also have experience in areas such as: Housing Advisor, Housing Officer, Property Compliance Officer, Building Safety and Compliance Officer, Compliance Officer, Housing Compliance Inspector, CIH Housing Standards #INDSCP

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

Could you be called to apply for your next leadership role in finance, working for the Church of England in the Diocese of Worcester?

 If you are looking for a director level finance role in an inspiring environment, then this could be the opportunity for you. You will lead a small friendly team of six who ensure we exercise good stewardship over the resources entrusted to us.  You will also be part of and work alongside an innovative and supportive senior management team. This role has responsibility for:

• Oversight of operational financial functions including statutory reporting and compliance
• Steering and advising on current and future financial strategy and policy.
• Supporting churches in their financial management alongside the oversight of trust funds vested in the board.

To meet the challenge, you will have a recognised professional qualification and be able to show a successful track record in a senior finance role in the financial, business or charitable sector (you will need knowledge of charity law in relation to reporting requirements).  You will need to have managed the annual process and delivered the statutory accounts of a charity of a reasonable size. 

We are a collaborative team so communication is key – you will be able to tell the story behind the numbers in an accessible way. If you have an ability to see and relate to the bigger picture whilst handling the detail brilliantly then that will be of real advantage.

The Diocese of Worcester is a great place to work with excellent holiday allowances and a very good pension. We want to give those who work for us the flexibility to balance their work and home lives well. 

Hours: Monday to Friday with some work outside normal office hours, including evenings and occasional Saturdays as necessary.

Location: Hybrid working – home and office based (central Worcester). This post will involve travel occasionally. A current driving licence is essential unless suitable alternative arrangements can be made.

To apply: Please email your CV together with a covering letter providing evidence of how you meet the essential skills and experience we require (as outlined in the person specification in our application pack) This is an agile vacancy and, as such, may be closed with no notice, so if you are interested please apply immediately

The Church of England is committed to the safeguarding, care and nurture of everyone within our church community. In the Diocese of Worcester we follow and are committed to the Church of England's House of Bishops’ Safeguarding Policies and the relevant statutory legislation and guidance "Working together" to ensure the welfare of children and young people is paramount.

The Church of England is for everyone, and it is a priority for us to reflect the diversity of the community the Church serves across the whole diocese. We welcome all applications from interested and suitably qualified people, and particularly welcome applications from those of UK Minority Ethnic / Global Majority heritage and people with disabilities and women, who are underrepresented at this level in our team.