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Page 16 of 27
W12, London (On-site)
Salary in region of £40,000 per year
Full-time
Permanent

Using Anonymous Recruitment

This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.

Job description

Responsible To:

CEO

Responsible For:

The strategic and day-to-day management of the UR4Driving project, including supervision of the UR4Driving team, oversight of service delivery, and engagement with project partners and stakeholders.

Contractual Hours:

35 hours per week (5 days a week) primarily office based

Contract:

Permanent

Salary Level (Per Annum):

Salary in the region of £40,000 per annum (depending on experience)

Annual Leave Entitlement:

25 days (Public Holidays excluded)

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About The Upper Room

The Upper Room is a frontline, community-based charity in Shepherd’s Bush, West London, dedicated to supporting vulnerable individuals facing homelessness, poverty, and social exclusion. Through a holistic range of services—including hot, nutritious meals, skills training, and tailored support—we help people take practical steps towards greater independence, stability, and wellbeing.

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Purpose of the Role

UR4Driving is one of The Upper Room’s key projects, designed to support ex-offenders and young people at risk of criminal involvement. By offering structured support to gain a driving licence, the programme helps individuals rebuild confidence, develop self-discipline, and create new opportunities—ultimately reducing the risk of reoffending and encouraging long-term positive change.
The Project Manager will lead the delivery and development of UR4Driving, overseeing its day-to-day operations, strategic direction, financial management, and team supervision.

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Key Responsibilities

  • Promote and publicise the UR4Driving project; manage referral partner relationships and represent the project at relevant meetings across London, including in prisons and probation settings.
  • Conduct service user inductions and ensure motivational group sessions are delivered, working with internal and external facilitators.
  • Oversee all project administration, including attendance monitoring, driving test bookings, volunteer expenses, and service user case records.
  • Identify barriers to progression for service users and facilitate support or referrals as appropriate.
  • Manage the project budget in line with financial procedures, including petty cash and invoice approvals.
  • Source and oversee driving instructors, ensuring quality, alignment with TUR values, and timely progress updates.
  • Work with the Chief Executive and Finance Officer to ensure project spend remains within budget.
  • Support fundraising efforts by providing project data, stories, and insights.
  • Monitor service user progress and track outcomes post-engagement, maintaining accurate records.
  • Contribute to the evaluation and reporting processes, including quarterly and annual reports.
  • Maintain up-to-date stock and resources within budget.
  • Line manage the UR4Driving Co-ordinator, providing support, guidance, and supervision.
  • Uphold organisational policies, especially those related to safeguarding, data protection, equality and diversity, health and safety, and lone working.
  • Attend relevant training, meetings, and occasional evening/weekend events (TOIL offered).

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Person Specification

Experience & Abilities

  • Proven experience delivering structured programmes or training for socially excluded groups, ideally ex-offenders.
  • Confident delivering motivational sessions and one-to-one support.
  • Strong organisational and time-management skills.
  • Comfortable managing budgets and financial processes.
  • Ability to maintain professional boundaries while building positive relationships.
  • Experience working with external partners and stakeholders across sectors.

Qualifications

  • Educated to NVQ Level 3 or above (desirable).
  • IAG or relevant advisory/support qualification (desirable).

Knowledge & Skills

  • Understanding of the barriers faced by ex-offenders and relevant legislation (e.g. Rehabilitation of Offenders Act 1974).
  • Familiarity with resettlement pathways and their practical applications.
  • Proficiency in MS Office and experience using databases and reporting tools.
  • Excellent written and verbal communication skills, able to engage and motivate a wide range of audiences.
  • Commitment to equality, diversity, and inclusive practice.

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Application Instructions

Please forward your CV with a succinct, introductory covering letter outlining your motivation and suitability for the role (letter to be no more than 500 words). If you would like an informal conversation before applying, please let us know.

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Interview Process

The recruitment process will involve two stages:

  • First Round: A panel interview focusing on your experience, skills, and motivation for applying.
  • Second Round (if shortlisted): You’ll be invited to deliver a short presentation on a related topic, followed by a more in-depth discussion with the panel.

Full details of the presentation brief and format will be provided in advance to shortlisted candidates.

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Timeline

Posted on: 14/04/2025

Closing date: 28/04/2025

Posted by
The Upper Room View profile Organisation type Registered Charity Company size 11 - 20

Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential

chef team.jpegOne of our brilliant team.jpgBusiness Awards 23 WINNER Logo cropped.jpgMarylin pic by tree.JPEG
Posted on: 14 April 2025
Closing date: 28 April 2025 at 09:26
Tags: Operations, Crime, Employment, Homelessness, Justice, Programme Management

The client requests no contact from agencies or media sales.