Website Management Jobs

Job Title: Sales Assistant – Garden Room

Period: Permanent

Hours: 1 day per week (Wednesday – Friday), 7 hours excluding breaks, some weekends and evenings

Salary: £24,000 per year pro rata

Reports to: Retail Manager

Place of work: The Exchange, Erith DA8 1RA

How to apply: The application pack with details on how to apply is also available from the 'Join Staff Team' page on our website.

About the role

The Exchange is looking for an enthusiastic and hard-working Sales Assistant with a flair for customer service, and a passion for plants, craft and people. This is an exciting new opportunity to help support our Retail Manager in establishing The Garden Room as a vibrant, successful and welcoming space for retail, selling homeware and gifts; craft and garden supplies and tools; plants and plant care products; and some fashion, fragrance and cosmetics. The Garden Room acts as the main entrance into The Exchange, and so the Sales Assistant will be expected to be able to talk confidently about the wider organisation and its work. The space is also used for workshops, focusing on the interconnection between craft and gardens.

Principle Duties:

Please note: the ‘principal duties and responsibilities’ outlined below are not exhaustive. Other tasks and duties consistent with the role may be assigned.

• Sales: Maximise sales within our retail space, The Garden Room, by assisting with the day-to-day running of the shop, ensuring it is always well presented, welcoming and secure.
• Customer Service: Provide exceptional service to visitors and customers, providing information about The Garden Room and our retail offering as well as the organisation, its ethos, our programme and events.
• Plant Care: Basic care of the plants within The Garden Room and elsewhere in The Exchange.
• Ambassador: Be a positive ambassador of The Exchange, supporting the organisation and its work within the community.

Responsibilities:

• Provide excellent customer service in The Garden Room, answering queries and giving general assistance in a warm and friendly manner to ensure a positive visitor/customer experience, and to encourage repeat visits.
• Talk confidently about the wider work of The Exchange, including our history, ethos and our events/programme.
• Ensure the smooth operational running of The Garden Room.
• Till and cash handling, processing transactions on the till system, packaging and gift wrapping any purchases as required.
• Process online purchases by selecting stock, packing for postage and arranging dispatch.
• Inform customers about stock availability and gathering product feedback.
• Respond to email and in-person queries from customers in a timely and professional manner.
• Occasionally serve drinks and snacks from The Garden Room where we sell a small selection of chilled bottled and canned drinks for consumption on The Exchange premises. 
• Manage stock levels, preventing theft, and keeping the store clean and organised.
• Ensure that available stock is visible and is visually appealing.
• Maintain stock levels and visual standards of the drinks and snacks available to purchase from The Garden Room.
• Provide basic care instructions to customers purchasing plants.
• Operate within rigorous H&S and security frameworks, including taking responsibility for opening and closing tills, and final retail space checks.
• Assist with general housekeeping duties as assigned.

Personal specification:

Essential:

• Friendly and approachable with excellent customer service and ‘front of house’ skills.
• Motivated with an eye for detail and a desire to achieve high standards.
• Confident, calm approach to working within a busy environment balancing multiple demands.
• Excellent communication, listening, diplomacy and problem-solving skills.
• Evidence of positive and effective working with colleagues to achieve shared objectives.
• High level of written and verbal English communication skills.
• Reliable and highly organised with initiative and strong time management efficiency.
• Ability to work occasional weekends and evenings dependent the needs of the operation.
• The right to live and work in the United Kingdom.

Desirable:

• Working in an arts and culture / community / heritage environment.

How to apply:

The application pack with details on how to apply is also available from the 'Join Staff Team' page on our website.

Deadline for applications: Sunday 14 July

Interviews scheduled for: Thursday 18 July

We are working in partnership with The Meath Epilepsy Charity, who are looking for an experienced Interim Head of Care, to oversee a large professional team and multi services that specialises in supporting and protecting people living with complex epilepsy and healthcare needs. 

The Interim Head of Care will oversee the care services, providing line management, guidance and advice in all areas of standards, legislation, CQC requirements, safeguarding and KLOEs, supporting the Registered Service Managers to deliver the best possible person-centred care in an enabling environment.

The Meath Epilepsy Charity, whose aim is to enhance the lives of people who have complex epilepsy and related disabilities, by ensuring they receive the support, expert care and encouragement required to build confidence, acquire new skills and maximise independence in their daily lives.

You will hold an appropriate Health & Social Care qualification, QCF Level 5, with experience of inspection processes with CQC and be able to ‘hit the ground running’.

You will demonstrate:

• Understanding of the fundamental standards and KLOEs, knowledge of the safeguarding regulations and required notifications to CQC.
• Ability to develop multiple teams to a high standard and achievement level, instilling a culture of performance and teamwork, and effective handling of employee relations issues.
• Excellent communication skills with the ability to communicate across all levels with internal and external stakeholders, including general public, trustees, professional bodies.
• Effective management of a number of services and multi disciplinary staff teams.
• Experience with Mental Capacity Act and DoLs and be able to guide and mentor managers through the process.
• Your ability to present KPI’s and adjust information sharing alongside trends and changes.

Ideally with 3 years in a senior management post in the care sector you will have previous experience in change management, the successful candidate will provide a strong management presence, developing people and practice, and establishing/modelling the positive culture of the company is fundamental to successfully carrying out this role.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 12 July 2024. Please note that when a suitable candidate is found the role will close early, so please apply without delay.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

We are now recruiting the team that will deliver Crisis at Christmas 2024. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Contract: Fixed Term Contact - starting either 10 or 17 September 2024 till January/ February 2025 (as required)  

Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period) 

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - two days per week onsite 

About the role 

We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing, and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need and helping out in our centres. 

This is great role to kickstart your career in the housing, homelessness, or volunteer events sector.

About you 

To be successful in this role you will have…

• Experience of providing administrative support in a busy events or project based environment 

• Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner 

• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences  

• Strong organisational skills with an ability to manage multiple priorities and work to tight deadlines 

• Experience of providing administrative support including general office duties and maintaining accurate records   

• Strong IT skills and ability to utilise databases in order to process data effectively   

You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment.  You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 
   

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: 21 July 2024 (at 23:59) 

Interviews will be held on 30, 31 July and 1 August 2024

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Do you have experience of coordinating an employment, training & education (ETE) or involvement programme for people with lived experience, ideally gained in a programme delivered in multiple sites across a wide geographical area? Then join Shelter as a GROW Programme Coordinator and you could soon be playing a key role within our Changing Futures team.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About the programme

Changing Futures is a £64 million joint initiative by the Ministry of Housing, Communities and Local Government and The National Lottery Community Fund. Its aim is for local organisations to work in partnership to improve support for people who are experiencing multiple disadvantage. Through Changing Futures in Greater Manchester, Shelter works in partnership with Greater Manchester Combined Authority, locality partnerships and other VCSE and community partners and we ensure lived experience is at the heart of design, delivery and systems change. At the same time, our Gaining Real Opportunities for Work (GROW) Campus focuses on support and development for two GROW Trainees, as well as influencing wider change around lived experience in the workforce and inclusive recruitment. The Traineeship programme started in 2015 and aims to provide supported employment opportunities for people who have a lived experience of multiple disadvantages. This is your chance to be part of its future and help people to take their future back.

About the role

As the 'Changing Futures' GROW Coordinator you will provide strategic oversight of GROW placements, working closely with the Changing Futures Innovation sites and the GMCA to provide support around inclusive recruitment and sharing best practice regarding employing people with lived experience of multiple disadvantages. You will co-ordinate the programme to ensure a high-quality traineeships and make sure that the structures and resources to facilitate traineeships are in place.

We will also rely on you to promote the programme to partners, funders and other audiences, so we can raise awareness of the value of employing people with lived experience and encourage more organisations to adopt the approach.  You will empower our Trainees to use their experiences to influence the design and delivery of the partnership by developing and maintaining learning pathways, ensuring the right wellbeing and development support is in place and that they have the right resources and training materials.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We need someone with understanding and insight into how experiencing multiple disadvantage and social inequalities can affect people’s lives as well as experience of co-ordinating employment, training and education projects. You will be keen and able to develop relationships across networks, services and systems and will seek out opportunities to champion co-production and influence systemic change. Some people management experience, with an emphasis on relational approaches to partnership working and problem-solving abilities, will be needed as well as a proven ability to develop relationships internally and externally with a variety of stakeholders. You will be comfortable giving presentations, writing reports and conveying information to a range of audiences and confident using case management systems and Microsoft Office applications. You will act as an ambassador, encouraging, promoting and supporting the involvement of people with lived experience in the design and delivery of Shelter’s and our Partners work.

PLEASE NOTE: Applicants with lived experience of multiple disadvantages are actively encouraged to apply for this role.

For further information prior to submitting an application please contact Charlotte either by email or by phone - details found on Shelter website advert.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The successful candidate will play a key role and support the Fundraising Manager in developing and implementing effective fundraising strategies to support our mission. This role requires a creative thinker with strong communication skills and a proven track record in fundraising.

The successful candidate will work with the Fundraising Team to secure the necessary financial resources to support the organisation’s campaigns, projects, and initiatives, thereby enabling the organisation to achieve its mission and make a positive impact in the LGBT+ community across Greater Manchester.

This vacancy is for:

• Full time role (37.5hrs)

• Salary: £25,690 – £33,891 per annum (pro rata) plus 5% pension contributions.

Successful applicants will need to be legally allowed to work in the UK, will need to undertake an enhanced DBS check, and will need to provide references.

For more information and to download our Job Pack please head over to our website. 

How to apply:

Please send us your CV along with a covering letter which details how you meet the personal specification. Please also complete our Equal Opportunities Monitoring Form, which is available in the download pack on our website.

Closing date for applications: 1pm on 16th July 2024
The interviews for shortlisted candidates will be week commencing 22nd and 29th July 2024.

Victim Support are looking for a Hospital Independent Domestic Violence Advisor (IDVA ) to cover hospitals within the Greenwich & Lewisham Trust. This role is for 37.5 hours per week and will involve hybrid working both from home, across hospitals within the Trust as required and from our London office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

As a Hospital Independent Domestic Violence Advisor you will be supporting victims of domestic abuse. This is a key role at the hospitals working alongside the safeguarding team to ensure that victims of domestic abuse have access to appropriate support. As an IDVA you will be:

• Providing a high quality support & advocacy service to victims of domestic abuse
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service through individual safety planning, advocacy, emotional & practical support
• Advocating on behalf of service users to help them access services to keep them safe
• Working within a multi-agency framework to offer a coordinated response to domestic abuse
• Delivering training to hospital staff & local partner agencies

You will need:

• Knowledge of help-seeking barriers and support needs of victims of domestic abuse
• An understanding of domestic abuse & it's impact
• Knowledge of risk assessment, safety planning & risk management
• Understand safeguarding issues, and the legal responsibilities surrounding these issues.
• Experience of direct service delivery to vulnerable people
• Good communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

Please note that the successful applicant will be required to sign an honorary contract with the hospital trust, in addition to the contract of employment.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Do you want to provide a life changing experience for 2,500 disabled and disadvantaged children and adults next year?

HCPT is a registered charity offering life-changing pilgrimage holidays, to Lourdes in the south of France, for disabled and disadvantaged people from around the UK and further afield.

Every Easter around 1,000 disabled and disadvantaged children and young people enjoy a fun and safe week in Lourdes, staying in hotels with their volunteer helpers. Each Summer over 1,500 people, many of them with disabilities or life limiting conditions, enjoy a week at HCPT's Hosanna House in Bartrès near Lourdes. We also offer self-catering pilgrimage holidays in our Bartrès Villa near Lourdes.

HCPT is a charity with its roots in the Catholic faith, however, our organisation and services are open to all. Our  volunteers, beneficiaries and staff come from diverse backgrounds, walks of life and from all faiths and none. Our beneficiaries are highly diverse, however we know we have more to do internally to become a truly diverse organisation; we are on a journey to that goal and committed to reaching it.

Our Values ensure that how we deliver our mission and vision remain aligned with our founding beliefs. These aspirational but achievable guides are:

· Faith - our work reflects our Catholic identity.

· Compassion – we act with kindness and empathy.

· Inclusion – we recognise everyone's unique worth.

· Service – our pilgrimage is based on giving.

For the last ten years, HCPT has shaped its direction through its Strategic Plan. This plan aligns to a set of Core Goals (communicating externally), Goals (shaping our plans), and Objectives (measurable efforts to deliver our goals) against our stated Mission and Vision.

HCPT is looking for a new Chief Executive Officer to lead our organisation and mission of taking disabled or disadvantaged children and adults to Lourdes on a life-changing pilgrimage holiday. We are seeking an individual to continually develop the organisation and evolve the breadth of skills and experience it requires, supporting the organisation’s ability to deliver its vision and mission.

The role of CEO is lead our work with our UK and French staff, volunteers and suppoarters, as well as outlining and designing goals and strategies, across the organisation, helping us deliver pilgrimage for our beneficiaries, volunteers, and staff, integrating and building on our achievements to date.

As the CEO of HCPT you will be responsible for:

1. Setting and implementing the charity’s vision: Develop and communicate a clear vision for the charity’s growth and success and lead the team in executing the strategic plan.

2. Leadership: Inspire and lead a high-performing executive team, fostering a culture of collaboration, innovation, and excellence.

3. Financial management: Oversee financial performance, budgeting, and forecasting, ensuring growth and  a sustainable future.

4. Stakeholder relations: Build and maintain strong relationships with beneficiaries, partners, and the board of directors.

5. Risk management: Proactively assess and manage risks, ensuring the charity’s long-term stability and success.

We are looking for individuals who can demonstrate the following skills, experience and knowledge:

• Successful experience in leadership, ideally within a comparable organisation.

• Strong strategic, operational and financial acumen.

• Emotional Intelligence with excellent communication and interpersonal skills.

Our beneficiaries and volunteers come from all walks of life and so do we. We employ and are supported by amazing people from a wide variety of backgrounds and with a wide variety of passions, not just because it’s the right thing to do, because it makes our organisation stronger.

If you share our values and our enthusiasm for care, pilgrimage, and volunteers you will find your home at HCPT.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at  9 a.m. Monday 15th July.

Roma Support Group (RSG) was established in 1998 in order to improve the quality of life of Roma migrants.

We are seeking to appoint a motivated person to provide advice to Romanian-speaking Roma migrants on a range of areas including welfare benefits, debt/money management and housing.

Key details

• Job title: Romanian-speaking Advice and Advocacy Worker
• Ref: RoM 58
• Location: London
• Special Condition: Office-based work, London-wide travel
• Hours: 21 hours per week
• Salary: £29,593 pro rata per annum (actual £17,756 per annum)
• Pension: B&CE, The People’s Pension
• Duration: The post is funded for an initial 12 months, with the potential to extend term subject to continuation funding being secured
• Closing Date for Applications: Monday, 15/07/2024 at 8am
• Interview Date: Monday, 22/07/2024 in-person at our Bethnal Green office

About you

• Fluency in Romanian;
• Good spoken & written English;
• Excellent communication skills;
• Experience (paid or unpaid) of helping people in the areas of welfare rights, money/debt management, housing and combating poverty;
• Knowledge and empathy with issues affecting Roma migrant communities in the UK;
• Willingness to travel London-wide.

Please see Job Description and Person Specification for full details (attached and available on our website).

If you have any questions or would like to talk to us about applying for this role, please contact us (contact information in job pack).

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

If you want to be part of a team that delivers sector leading mass participation events then we’d love to hear from you! 

This role is focused on the project management and delivery of our wear it pink campaign. Along with the mass participation manager, this role will play a key part in the planning and execution of wear it pink, with a focus on the design and development of our supporter journeys. 

With support from the mass participation manager, you’ll be responsible for building and executing a wear it pink supporter journey that looks to maximise income from our registrants as well as create strong relationships and repeat participation. You’ll also be responsible for other exciting projects throughout the campaign such as the fundraising pack development, content creation and working with teams across the organisation to deliver the campaign. 

This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector.

About you 

We’re looking for a passionate, organised and creative individual who works well as part of an ambitious and determined team. You’ll understand fundraising events with excellent multi-tasking skills and attention to detail. 

An interest in delivering excellent supporter stewardship to help develop long-lasting supporter relationships. 

You’re helpful and collaborative and can build excellent working relationships with other team members. 
Above all, you’re determined and passionate to help achieve the team’s and organisation’s goals. 

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role is primarily based in our London or Sheffield offices. Our hybrid working model allows you to work up to 3 days per week at home.   

When applying 

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am Tuesday 9 July 2024

Interview date Week commencing 15 July 2024

The Talent Set are happy to be partnering with an exciting professional membership organisation to find their new Interim Marketing Officer.

This is a 6-8 week contract based in London. The role is hybrid with the expectation to be in the office 3 days a week.

Reporting to the Director of Engagement, the Marketing Officer is a key member of the Marketing Team. The role-holder will manage communications, as well as the channels and platforms used to deliver them. 
 

Key Responsibilities:

• Supporting regular email builds and sending communications across various channels
• Supporting engagement activity on social media platforms
• Updating website content and publishing newsletters
• Content updates across various platforms

Person Specification:

• Enthusiastic and able to work in a fast paced environment
• Excellent verbal and written communication skills
• Attention to detail and consistency
• Experience of using email platforms, website content management systems (CMS) and customer databases (CRM)

This is paying £125 - £133 per day including Holiday Pay

If we receive a high number of applications, we may need to close earlier than advertised so get your application in quickly! Regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

This is a critical senior role in the organisation, reporting to the CEO. The role is responsible for managing the organisation’s programmes across 3 locations in Sub Saharan Africa and South East Asia, managing 10 personnel. The position provides leadership on community-led investigations and evidence gathering and works closely with the Senior Management Team (SMT) on critical areas including fundraising and strategic development.   

The priority for this role is the safe and high quality performance of projects. The balance between ‘doing’ and ‘managing’ in this role varies depending on available resources for each project, and the ability to create competent teams to delegate to.
 

Location: UK, France or Thailand preferred. Remote applicants considered.

Package: Pay is dependent on location.  The UK salary of £62,000 plus pension contribution will be converted using ICSC scales. All locations receive 28 days annual leave, counselling support and annual wellbeing days.
 

MAIN RESPONSIBILITIES

• The development and implementation of strategy and annual plans for the organisation’s direct programming, and its alignment with organisational strategy.
• Responsible for the relevant team’s human resources, staff welfare, safety and security, and risk management. 
• The safety and quality of operational practices including data collection on the ground, secure data storage and transfer and proper financial management of the project including procurement practices.
• Responsible for the relevant team’s financial and spending strategy and financial management.
• Ensuring all aspects of the role’s work advances diversity, equality and inclusion.
• Actively contributing networking, ideas and concept note drafting to the Fundraising Team, with a particular focus on building the project funding and teams that will enable this role to grow and evolve.
• Be a member of the Strategic Planning Team and other strategic conversations with SMT and the Management Team, bringing ideas and challenge to move the organisation forward.
• Coordinate closely with the Senior Director – Innovation where areas of work and organisational improvement projects overlap.

Programmes

• Design and oversee the relevant operations and project workplans, ensuring projects are delivered safely and to a high degree of quality.
• Oversight of project’s design, objectives and goals and their budget.
• Cultivate a management culture that is performance-based, supportive and collegial.
• Provide ongoing support and mentoring to direct reports, including through the annual performance review process. 
• Work with project teams to jointly identify and make available learning and development opportunities for them and their teams. 
• Administrative oversight for projects and their staff, including the review of expenses, annual leave, salary/benefits etc.
• Represent the organisation in relevant areas in relation to programmatic partners such as media, lawyers, diplomats, NGOs and civil society as well as to donors and governments.
• Assist in developing our methodology for investigation and monitoring within projects, including working closely with the Senior Director – Strategy to ensure alignment with the Impact Strategy.

Security and Compliance

• Ensure compliance with organisational policies, safety and security policies and processes.
• Ensure effective risk management for staff and researchers, following organisational policies.

​
SKILLS, EXPERIENCE AND CHARACTERISTICS

Essential

• Professional writing and speaking in either English or French, with at least effective operational efficiency in the other language (B2 or above).
• Experience managing teams or individuals across multiple international locations.
• An understanding of risk management methodologies and experience applying them.
• An understanding of human rights and a strong belief in their indivisibility and interdependence.
• Excellent project management skills, with the ability to plan, organize, and prioritize tasks effectively to meet deadlines and deliver high-quality results.
• Excellent stakeholder management skills, including experience working collaboratively with multi-disciplinary teams and building relationships with stakeholders at all levels.
• Strong communication and interpersonal skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
• Flexibility and adaptability to work in a fast-paced and dynamic environment, with the ability to respond to changing priorities and requirements.
• Commitment to promoting diversity, equity, and inclusion in all aspects of work.

Preferred

• Experience with human rights research, investigations or legal cases.
• Experience with filming or documentary making.
• Strong technology / IT skills and/or aptitude.
• Experience with fundraising or confidence in public speaking and presenting.
   

APPLICATION PROCESS & TIMELINE

• Please apply via our Website: submit your CV (maximum two pages) and a Cover Letter (maximum 400 words) describing your suitability for this position.
• Applications will close on 10 July.
• Initial interviews will be conducted remotely.
• Second round interviews may be conducted in-person depending on applicants’ location. Requesting an online interview will not be detrimental to your application.
• We intend to complete the recruitment process by mid-August.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high impact education programme which include practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 52,000 young people each year at its 41 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years. 

We are seeking a talented Interim Assistant Director of Programmes and Delivery, fully committed to our widening participation cause, to join the Senior Leadership Team for 8 months.

In your role, you will ensure that our centres are working effectively, that the high quality of programme delivery to young people is maintained across the network, and that targets are monitored and met. And of course, you will need to  have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions. 

As a member of our Senior Leadership Team you will also play an active and key role driving forward the broader objectives of the charity including its growth plans. As a charity with social mobility as its core objective, IntoUniversity is wholly  committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We  therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social  backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates,  male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. 

Contract
This is an interim role from September 2024 to May 2025. This role can be either full-time or part-time (0.8 FTE) -  responsibilities will be adjusted proportionally for part-time candidates. 

Start date
September 2024 (or as otherwise agreed)

Working hours
09:00 to 17:30, Monday to Friday.

We are a delivery organisation providing frontline educational services for young people. The role will be based at one of our centres. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our central operations team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member) with 1 day from home.

Location
The role could be based in one of the following offices, with regular travel: Bradford, Birmingham, Bristol, Clacton, Great Yarmouth, Hull, Kirkby, Leeds, Leicester, London, Manchester, Norwich, Nottingham, Weston-super-Mare.

Salary

• £52,000 from September 2024.
• Plus additional London contribution of £2,600 for London-based candidates. 
• (Pro rata for part-time candidate).

Annual leave

• 36 days (33 days leave inc. bank & public holidays + 3 closure days, two in December and one in July) 
• + up to 5 days additional length of service entitlement  (one day per year of service, up to 5) 

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm 
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Are you a dynamic marketing professional with a passion for creating powerful, impactful campaigns? 

Royal Society of Blind Children are searching for a Marketing Executive & Business Partner to join their dedicated and energetic team. In this vital role, reporting to the Marketing and Communications Manager, you will help craft and deliver engaging content across a variety of online and offline channels, ensuring RSBC’s inspiring message resonates with and mobilises their key audiences. Your efforts will directly enhance the lives of blind young people by championing RSBC’s mission and values.

This hybrid role, which involves three days in the office. You will be tasked with producing captivating content using your photography and video skills, maintaining and optimising the RSBC website, crafting engaging e-communications, and designing eye-catching collateral in Canva or Adobe. You will support the Marcomms team by building a rich library of compelling case studies and writing persuasive copy for diverse platforms. Your responsibilities will also include analysing social media and web activity, assisting in PR campaigns, and ensuring consistent adherence to RSBC’s brand standards.
 
The ideal candidate will possess a recognised qualification in marketing or equivalent experience, outstanding written skills, and proficiency in tools like WordPress, DotDigital, Canva, or InDesign. Exceptional communication skills, a creative and analytical mindset, and a proactive approach are essential. Experience managing social media channels, website content, and producing insightful reports for continuous improvement will distinguish you as an exceptional candidate.

If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.

As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.