Website Management Jobs

ABOUT US 

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE 

NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.

WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances. 

Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.   

The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:    

• Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.   

• Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.   

• As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.  

• Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.

The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.

The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.

WHAT YOU WILL NEED TO SUCCEED 

You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings.  You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.

You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.

An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.

NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions.  Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview.  Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements. 

WE ARE OFFERING: 

• £25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale. 

• 18-month fixed term contract. 

• 11½% non-contributory pension. 

• 25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum. 

• Flexible working arrangements including the opportunity for hybrid working. 

• Enhanced family friendly payments. 

• Employee Assistance Programme. 

• Employee benefits platform. 

The closing date for all applications is Friday 06 December 2024 at 12:00 noon.  We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date.  Full details of the posts and an application form are available on our website.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently. 

HOW TO APPLY: 

Please apply by clicking 'apply now'.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries please. 

NEA aims to be an equal opportunities employer.  We welcome applications from all people with the necessary skills and experience for the post.   Charity Registration No. 290511.  Company Registration No:  01853927 

Our vision is that church buildings across the UK are well maintained, open to everyone, sustainable and valued. Join our team as a Fundraising Officer to help support our work in keeping the UK's historic churches open and in use.

Background

We're hiring a new Fundraising Officer to work within the Fundraising team. You will be the first point of call for all enquiries and donations from our Friends and supporters. You'll work to establish and maintain effective engagement with them, ensuring that they feel valued and appreciated. Working with the Fundraising Manager, you will process and bank payments and thank all donors.

You will also assist with our events programme, legacy administration and fundraising communications, including some graphic design.

This role is an excellent opportunity for a candidate who is interested in learning and developing experience in different aspects of fundraising. In return for the right candidate, we offer a competitive salary, attractive historic offices near Westminster Abbey, and a friendly team environment where your contribution will be appreciated and your skills can be grown.

To find out more about this role and apply, please visit our website via the Apply button.

Closing date: Noon on Monday 16 December 2024
Interview dates: Thursday 19 December and Friday 20 December 2024 in Westminster

Are you looking for an opportunity to develop your skills and make a difference in helping to end homelessness and rebuild lives?

The St Mungo’s Pan London Rough Sleeping Teams provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for a Case Coordinator to join our Somewhere Safe to Stay (SSTS) team in West London. The SSTS team aim is to provide a preventative service to support people in avoiding rough sleeping, or to get off the streets quickly and into suitable alternative accommodation.

In the role of Case Coordinator, you will:

• Play a central role in coordinating the day to day case work of the team to ensure high quality personalised casework. You will
• Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients move on from the service into the appropriate accommodation with the correct support in place.
• Provide line management, support and supervision to Assessment and Reconnection Workers.

In this non-shift role, you will work on site in Cromwell Road, West London within normal office hours Monday – Friday. However, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend. You may also be required to work across our triage hub, and other emergency hotel locations as required.

About you

We are looking for inspirational, committed individuals who have a genuine interest in supporting people to rebuild their lives. We encourage you to apply if you can demonstrate:

• Your experience of communicating, liaising and negotiating with internal and external stakeholders.
• Your experience of client case management and the ability to provide reconnection advice to clients experiencing homelessness.
• The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
• Good organisation and prioritisation skills with the resilience to achieve and meet agreed outcomes.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 10 December 2024

Interview and assessments on: 18-19 December 2024

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Our client provides health and social care services across the North of England. They support over 30,000 adults and young people to stay well each year. They are an award winning, certified as a Great Place to Work for the 2nd year running and ranking in the top 100 medium sized workplaces for Women & in the Not-For-Profit sector in 2024.

Their service team is looking for a full time Service Manager to lead and oversee a busy and dynamic team.

The successful applicant will benefit from leading a skilled and motivated team, in a truly hybrid working environment.  This is a home-based role, however the successful applicant will be required to facilitate regular community working with the team in and around Staffordshire, as well as attending organisational events in the North-West of England. The use of a private vehicle for business purposes is therefore required.
This is an exciting and rewarding role, managing a team who provide support to both young and adult carers in Staffordshire.

The successful applicant will have responsibility for:

-

- People management for a small team of employees, students and volunteers.
- Analysing contract performance, quality and outcomes.
- Supporting the implementation, development and progress against work plans, stakeholder engagement, community engagement, marketing and communications and operational development plans.
- Developing and maintaining relationships/referral pathways with key stakeholders with the express aim of identifying and supporting hidden Carers.
- Overseeing the production of a regular newsletter for Carers and professionals.
- Representing the service at Carers specific meetings/events/networks.
- Managing and leading on Carers Week and Carers Rights Day; sourcing sponsorship to fund events, promoting, increasing involvement and using these key dates as a vehicle to identify and support hidden Carers.
- Supporting the Head of Service at contract review meetings with their commissioners. 
- Ensuring required policy, process, systems and equipment are in place, fit for purpose, observed by the team and regularly are reviewed. 
- Ensuring the team utilise internal and externals systems in line with agreed protocols.
- Ensuring services and team workings are compliant with legislation and best working practices.
- Managing timely escalation of issues and providing expertise, advice and support to overcome issues and challenges.
- Working with senior management to inform annual operational budgets. 
- Managing expenditure against annual operational budgets and managing petty cash in line with agreed financial procedures.
- Providing on call support for out of hours working.
- Providing team meeting facilitation, line management, supervision and support to direct reports.
- Ensuring human resources are managed within the agreed policies and procedures including, recruitment and selection, discipline, grievance, supervision and appraisal.
- Provide contingency support through the Carers Services structure as required

Please find attached on their website, the full Job Description, Person Specification and benefits package. 

Please send your application through as soon as possible, as applications will be shortlisted upon receipt, which may result in closing the vacancy sooner than the advertised closing date.

Successful applicants will be required to undergo a DBS check. 
Our client is an equal opportunities employer.  If you require any reasonable adjustments to enable you to apply for this role, please contact us.
Successful applicants will be required to undergo an enhanced DBS check (formally CRB)

REF-217 932

Temporary (Maternity Cover) until the end of June 2025.

Part time 24 hrs. per week [may include Sundays] with additional hours required to cover holidays.

£23,436.25 FTE - £15,201.89 pro rata

Location - Northenden Manchester

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Northenden Shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Monday 9th December 2024, If, after 14 days, we have received enough applications we reserve the right to close this vacancy on Monday 25th November.

Interviews will be held on a date to be confirmed.

IN2

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Postgraduate Diploma in Children and Young People’s (CYP) Psychological Trainings: Therapy is one of the national CYP Mental Health (CYPMH) workforce development programmes, funded by NHS England. This stems from an established programme with an existing team that has run successfully since 2011 when the CYP-IAPT initiative was first introduced and a service transformation programme began, aimed at improving existing CYPMH services.

The Programme Director will lead on the management and operational delivery of the programme, which includes delivering and developing the programme in line with the NHS England National Curriculum, whilst also ensuring it is in compliance with evolving University College London (UCL) academic governance and quality assurance and enhancement frameworks. Our Postgraduate Studies (PGS) department is made up of several other Programme Directors, Deputy Programme Directors, teaching staff and operational support staff, who all contribute in fostering a supportive and collaborative working environment and excellent student experience.

We are seeking a mental health professional with experience of curriculum design, assessment and programme organisation within an Higher Education context. You will demonstrate experience of working in CYPMH services, leadership skills, and the ability to work cross-culturally in relation to clinical practice. A commitment to delivering high-quality standards in teaching and assessment, and fostering a positive and inclusive learning environment for trainees to enhance student experience is significant for this role. Please view the Job Profile for all the requirements.

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Some flexibility will be required to attend teaching days and staff/team events in-person.

Contract duration

Permanent.

Closing date for applications

Midday (12pm), Monday 9 December 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 12 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held remotely on Thursday 19 December 2024.

How to appl

Please click apply to find out more and apply online. We are unable to accept CVs and kindly request no contact from agencies.

Background 
 
Brixton House is an award-winning modern arts venue in the heart of Brixton. Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives. 

Our vision is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces. 
 
Our mission is to present and collaborate with voices and perspectives not currently centered in mainstream funded culture. We focus on theatrical stories told through theatre and multiple other art forms. We are committed to and representative of Brixton, and a place where the lively and diverse communities who live, work and visit this place, come together to engage with culture and build community.
 
We live by our values, and they are at the core of everything we do:

- Enterprising 

We are a strong creative enterprise providing security and stability for creative freedom to be realised.

- Welcoming  

We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home

- Nurturing 

We foster a caring and compassionate environment that inspires to be and give their best.

- Radical  

We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.

- Celebratory

We embody a spirit of hope.

- Collaborative  

We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.
 
We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.

Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.

Role & Responsibilities

The Event Sales Manager is the main contact for all hires enquiries about our fantastic 7 studio spaces, 2 theatres and café Bar.

The Event Sales Manager is responsible for driving sales, managing client relationships, supervising the event planning process.

No one day is the same at Brixton House. The versatility of the building enable us to host a wide range of events such as Meetings, Screenings, Conferences, Music Gigs and Book Launches.
 
Sales

- Achieve monthly sales targets
- Secure returning hire bookings
- Create and implement sales strategies
- Look at upselling opportunities across the venue including food and beverage packages
- Develop contacts with relevant cultural, commercial and social markets to increase sales opportunities – especially locally 
- To answer all enquiries in a timely manner with accurate information 
- Proactively source new business with the ability to strategically convert to sales
- Raise quotes, and issue contracts 
- Liaise with the Finance department to raise invoices and credit notes
- Liaise with other internal departments as necessary to deliver an excellent quality of service both for the client and Brixton House
- Liaise and build relationships with the Marketing, Operations and Technical departments, encouraging collaborative work
- Develop and deliver any related marketing assets with the Marketing team (eg updating the website, sales driven photography etc)

 
Management and Delivery

- Conduct tours of Brixton House, taking details of client’s requirements and responding with bespoke details as required 
- Lead in the advancing of Events and Hires 
- Book the spaces using Brixton House booking system, YesPlan, attending planning meetings as required and finding solutions to any possible clashes in delivery 
- Keep the booking platform up-to-date and raise any clashes with relevant teams
- Create Events sheets in a timely manner and distribute it to relevant teams
- Assist in all aspects of the day to day running of the department and Events and Hires
- Accommodate early get-ins and/or late nights for events and acting as onsite Event Manager during out of office hours
- Manage and resolve client’s complaints with a high standard of customer service care

 
Reporting

- Track enquiries to identify trends and understand Brixton House’s potential in terms of conversion rates, income opportunity and weekly conversion rates
- Schedule internal debriefs after events with relevant departments
- Complete monthly hires income reconciliation
- Report to the Senior Leadership and Executive Leadership team as required

 
Who are we looking for?

- Minimum of 2 years of extensive experience managing corporate and private events at a large, multi-space venue
- Evidence of hitting set targets and ability to adapt depending on income variances 
- Successful track record of handling diverse event requirements, deliver successful outcomes and the ability to achieve set KPI’s
- understand the complexities of delivering events within a busy event and/or entertainment venue
- To have a good working knowledge of lighting, PA, rigging and staging systems
- A confident and professional communication style, complemented by excellent interpersonal skills 
- Strong teamwork skills while also being self-motivated and capable of working independently when required
- Proficient in IT tools such as MS Office, including Word, Excel, and other relevant software applications
- Exceptional attention to detail and strong numerical skills
- Diplomacy and tact dealing with a broad range of clients 
- Comprehensive knowledge of the cultural landscape of London

HOW TO APPLY?

Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Monday, the 9th December 2024 at 9am. 

During the application process, we will ask you to:
1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).

Interviews will take place week commencing 16th December 2024 (times TBC).
Preferred start date Monday 6th January 2025.
 
Should you have any access requirements in applying for this role please contact us.

PLEASE NOTE
 
THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED.  THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.

Basic Terms & Conditions
 
Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL. 

The Company operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.

REF-218 074

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Research Manager. We are looking for an individual with quantitative research expertise and a desire to influence positive social change to join our Research Team. Previous experience in conducting research on the UK labour market is desirable but not essential. Reporting to the Senior Research Manager, the Research Manager will: 

• Contribute to the design and management of our research programme on labour market conditions, low pay, in-work poverty, and insecure work. 

• Conduct rigorous quantitative and qualitative research (mainly quantitative) to understand how existing working conditions such as low pay and insecure work - and potential improvements - affect workers, businesses, and society. 

• Provide thought-leadership on areas relevant to LWF’s work, including on areas like low pay, insecure work and cost-of-living, and relevant policy developments.

• Communicate research findings verbally and in writing to influence employers to pay the real Living Wage, and to grow recognition and understanding of the Living Wage Foundation and the social policy issues it works on.

• Provide input into in-house research standards and quality assurance.

• Have direct line management responsibility for a researcher. 

• Build relationships with external partners, including commissioning and managing research conducted by other organisations. 

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Citizens UK

Citizens UK is the biggest, most diverse and most effective people-powered alliance of local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £3 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parent Action and Sponsor Refugees that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of almost 15,000 accredited Living Wage Employers across the UK. 

At Citizens UK, our organisers and project staff work within communities and ‘organise across difference’. There are various project roles and management, operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context, and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

About the Application Process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please contact us. 

Got any more questions?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

We will be holding a webinar on Tuesday 26th November, 1-1.30pm where anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.

Please register for the webinar via the application form.

If you’d like to know more but cannot attend the webinar, please contact us. 

Main Responsibilities 

This role sits within the communications team. Working as a Research Manager for the Living Wage Foundation, your main responsibilities will include:  

Strategy Development 

• Contribute to the design and management of a research strategy for the Living Wage Foundation, effectively planning a timeline of future projects that combines to grow the Foundation’s influence, intelligence and impact. 

• Work across the Foundation’s communications, programme and business development teams to understand and support research and intelligence needs around Living Wage accreditation and the diversification of the Foundation’s work. 

• Support the Foundation’s communications team to embed data and research findings across traditional media, social media and website communications, including by identifying external hooks to showcase new or existing LWF Research. 

Build and manage projects and achieve work targets effectively 

• Design and deliver high-quality research projects within the Living Wage Foundation’s research programme, focusing on the labour market, low pay and in-work poverty.

• Conduct quantitative analysis of secondary datasets, including the Labour Force Survey, the Annual Survey of Hours and Earnings, the Family Resources Survey and Understanding Society. 

• Commission, design and analyse primary polling of individuals and businesses. 

• Commission and manage research conducted for the Foundation by external organisations. 

• Conduct qualitative research, including interviews and focus groups with low-paid workers and employers. 

Reputational and risk management 

• Identify potential reputational risks related to research and proactively develop appropriate protocol, messages and standards to mitigate risks, including through appropriate quality assurance processes 

• Design and conduct evaluations of the Foundation’s programmes and impact, and build the evidence base on the benefits of the Living Wage to workers, businesses and society. 

Materials development and dissemination 

• Managing individual reports and projects, with full ownership of the planning, methodology, report writing, dissemination and evaluation. 

• Disseminate research findings through written reports, articles, blogs and presentations. 

• Plan and react to regular data releases from the ONS relevant to low pay, labour markets and in-work poverty. 

External Relationships 

• Build and manage relationships with research organisations, academics, think tanks and employer networks. 

• Identify and develop strategic partnerships with a range of stakeholders – including project partners and funders to support the Foundation’s work.

• Represent the Foundation at meetings and events, including speaking on panels and in roundtables on research- and policy-related issues. 

Internal Relationships 

• Support wider research and intelligence needs and projects across Citizens UK. 

• Provide research support to colleagues where required, including by responding to data-requests and providing input on project-specific research activity where required. 

• Work with Citizens UK community organisers, members and leaders to promote civic engagement with and ownership of the Living Wage campaign. 

Learning and Expertise 

• Become in-house expert on issues relevant to LWF’s diversification work.

• Monitor developments in public policy and develop appropriate proposals for what these mean for LWF’s work.

• Demonstrate ability to support members of the team in designing and delivering research outputs, including providing input on in house research standards.

• Support the training and induction of team members, and work collaboratively with the wider team to ensure that we are meeting the expectations of our network and stakeholders. 

Generate income and resources 

• Manage budgets, and identify opportunities to attract funding for research projects. 

Person Specification 

(D) Desirable, (E) Essential 

Qualifications 

• Bachelor’s degree or equivalent professional qualification (D) 

Experience 

• Proven, comprehensive experience in a research or analytical role (E) 

• Experience of building and managing successful relationships and partnerships with research organisations, funders, and other stakeholders (E)

• Experience of conducting or managing research related to the labour market, low pay or in-work poverty (D) 

• Sound knowledge and understanding of public policy issues relating to the UK labour market, especially around low pay and insecure work (D) 

• Experience of commissioning and overseeing research projects delivered by others, and/or applying for or delivering externally funded research (D) 

• Experience of line management or mentoring junior staff in a professional setting (D)

Key skills and knowledge 

• Excellent quantitative research skills, and knowledge of a range of quantitative research techniques (E) 

• Knowledge of secondary datasets related to the labour market, such as the Labour Force Survey and Annual Survey of Hours and Earnings (E) 

• Ability to work with Microsoft Excel, and at least one other statistical software package for analysis (e.g. SPSS, Stata, R or Python) (E) 

• Excellent written and oral communication skills in a range of formats (e.g. briefings, reports, blogs and presentations) (E) 

• Excellent interpersonal skills, with the ability to build and manage internal and external relationships (E) 

• Ability to act on own initiative, to introduce and develop new projects and ideas (E) 

• Understanding of the key drivers of in-work poverty in the UK and broader labour market dynamics (D) 

• Qualitative research skills and experience using a range of techniques (D) 

Personal qualities & values 

• A proactive approach to all areas of work, with a ‘can do’ attitude and a flexible approach to work demands (E) 

• Strong attention to detail, with the ability to sense check data and critically review findings outlined in research reports and briefings (E) 

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E) 

Interviews: 9th & 10th December (TBC)

Background

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.

Job Summary

Chapter One is seeking a Manchester Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to children facing disadvantage communities is maximised throughout the academic year.

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base, but who is also able to travel frequently around the Greater Manchester area to visit schools.The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year. The weekly hours for this role (currently 12-14 p/week) are likely to increase in future.

Key Responsibilities:

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers

• Install, setup and maintain Chapter One equipment in participating classrooms

• Fully understand the operation of the Chapter One platform and database and communicate this to others

• Organise and conduct initial teacher training and follow-up

• Ensure a smooth initial launch of Chapter One’s programme in every classroom

• Liaise with colleagues performing technical and volunteer support roles

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends

• Create monthly data summaries for all participating classrooms

• Lead annual review meetings for senior leadership at participating schools

• Support programme monitoring, evaluation and research as required

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary

• Liaison with corporate partners as required

• Weekly communication and status updates with Senior Programme Manager(s) and wider team

• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme

Role Requirements:

Essential

• Highly motivated individual with excellent interpersonal and organisational skills
• Proven track record of working at a senior level in education, project management or a related field
• Proven strength in both written and verbal communication
• Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
• Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
• Proven ability to work independently
• Self-starter and quick learner
• Ability to adapt and embrace a changing environment
• University degree
• Ability to drive and access to a car for work purposes

Desirable

• Teaching/education experience with primary age children

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

This is an exciting opportunity for an experienced Executive Assistant looking for an organisation with purpose, where your work makes a difference to vulnerable children every day.

As a key member of the senior team, this multi-faceted role will provide opportunities to be involved in all aspects of the work of the CEO office, including leading on specific projects, assisting in the organisation of special events and involvement with our work in India, Tanzania and the UK.

You will be the primary contact for internal and external communications with the CEO and our Trustees, whilst also meticulously administering and overseeing our governance responsibilities and processes. You will provide professional and confidential business support to the Group CEO, Directors and Board of Trustees, giving you a unique opportunity to immerse yourself in all areas of the charity.

JOB PURPOSE

• To provide professional and confidential business support to the Group CEO and UK leadership team, ensuring key initiatives are delivered by coordinating internal and external stakeholders.
• To support the leadership team and Group Board of Trustees to efficiently and meticulously perform our governance responsibilities.

KEY RESPONSIBILITIES

Executive support to the Group Chief Executive Officer (CEO):

• Proactively manage and coordinate the diary of the CEO by prioritising and arranging internal and external meetings, ensuring they are fully prepared for all internal and external engagements.
• Oversee the management of the CEO Outlook mailbox, dealing with incoming emails, categorising and filing these
as appropriate, responding on behalf of the CEO and triaging or delegating to other team members where relevant.
• Organise domestic and international travel arrangements, including liaising with internal and external contacts to arrange
meetings. Ensure that time is prioritised effectively and appropriately with reasonable timings and rest periods.
• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Ensure that papers and briefings are given to the CEO for meetings and that any instructions/directions are obtained prior to the meeting.
• Provide timely and relevant information to support decision making and planning, dealing with people at the most senior level both internally and externally and appropriately representing Railway Children at all times.
• Collate, prepare and disseminate information and data as required by the CEO (for internal and external correspondence,
papers, PowerPoint presentations, reports, and providing appropriate information for meetings and events).
• Undertake desktop research as necessary to support the CEO’s preparation for meetings and presentations.
• Project manage special projects for the CEO when required.
• Monitor and triage relevant social media channels and codraft content with the CEO to increase profile and visibility.
• Ensure all administrative tasks are completed on behalf of the CEO including, but not limited to, expenses and annual leave requests.
• Act with the highest levels of integrity, confidentiality and discretion at all times.

Leadership Team Executive Assistance:
• Coordinate, plan and minute leadership team meetings. Develop agendas and papers and ensure that key discussions and actions are followed up.
• Assist in the organisation of all staff away days including room bookings and catering, agenda organisation and logistical support on the day.
• Assist the Leadership Team in the effective implementation of our annual planning process under the direction of the Group CEO.
• Oversee the management of leadership team diaries and support with national and international travel arrangements.
• Provide administrative support and initiate planning for key strategic meetings, including venue bookings and logistics.
• Support the Group Director of People & Culture in the administration of HR matters in line with GDPR guidance, including recruitment, trustee engagements, DBS checks and employee communications.
• Coordinate Performance Management Review meetings and paperwork on behalf of the leadership team.
• Assist with the administration of procurement processes as required.
• Collate, prepare and disseminate information and data as required by the leadership team. Accurately review, proofread and assist with materials ensuring accuracy and completeness.

Group Board & Governance

• Work closely with the leadership team to ensure that there is appropriate co-ordination of Board, sub-committee and leadership team meetings and an effective flow of information.
• Plan and coordinate Group Board and sub-committee meetings including scheduling dates, organising agendas,
minuting meetings and circulating papers.
• Support the Head of Safeguarding and Quality Assurance with core policy documents, liaising with the leadership team to
review dates and ensure updated policies are scheduled for approval at Group Board and sub-committee meetings.
• Manage production and circulation of Board papers. Liaise with the leadership team to ensure reports are received to
deadlines, providing editorial inputs to ensure reports are of the highest quality before review by the Chief Executive.
• Proof-read and distribute Board minutes, ensuring timely follow up on any actions.
• Assist the Group Director of People and Culture in the recruitment and rotation processes for Group Board members.
• Liaise with our CEO, Trustees and legal partners to undertake the administration of our governance responsibilities.

General duties

• Uphold and work within Railway Children’s policies and procedures.
• Conduct yourself in accordance with the rules of the Child and Adult Safeguarding Policy and Code of Conduct in your personal and professional life – which includes reporting suspicions of child abuse or any other breach of these policies.
• Actively promote and embody Railway Children’s core values across the organisation.
• Travel to Railway Children’s field operations as and when required.
• Undertake any other duties, as appropriate to the post, as delegated by the line manager.

Ovacome Support Services Officer, reporting to the Head of Support Services.

Pay scale: £25,500 – £33,000 per year (full time), pro-rata if part time

Hours: 21 hours (part time) to 35 hours (full time) per week, with flexibility around core operational hours.

Location: Home-based with an appropriate working space where confidentiality can be assured. Able to attend monthly meetings in London and travel for work.

Contract type: Permanent

We would be happy to consider applications from those with a caring or parenting role and to consider flexible or part-time working to accommodate the right candidate. Both external and internal supervision will be given to the successful candidate.  You will be given both internal and external training as well as internal supervision and external clinical supervision to support you professionally and to maintain a healthy work/life balance.

We are looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centred approach. You must be experienced in providing support services, well-organised and approachable. You will be an important member of our staff team.

Role Description

You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, text, instant chat, Skype and social media channels.

You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.

You will assist in the moderation of the My Ovacome support forum and provide information where required to members.

You will assist in keeping the Support Services information on the Ovacome website up-to-date.

You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.

You will assist in the organisation and facilitation of Ovacome groups as required.

You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.

You will assist with the production of reports as required.

You will participate in regional support events as required, liaising with local services prior to the event. 

You will contribute to the Ovacome magazine and our information resources as needed.

Job title:  New Corporate Partnerships Manager
Duration: Permanent
Reports to: CEO
Hours: 22.5 hours/ 3 days per week. Flexible arrangements will be considered - open to 4 days/week
Location: Flexible blend of home-base and Orchid head office, London WC1
Salary:  £35,000- 38,000 pro rata plus pension contribution
Annual Leave: 25 days per annum, plus bank holidays pro rata

A fantastic opportunity has arisen for a New Corporate Partnership Manager to join Orchid Cancer Appeal with a cause that engages and motivates supporters!

We are looking for a creative, pro-active, and outgoing New Corporate Partnerships Manager to join our team who can build on our successful corporate partnership programme. This is an exciting role that combines new business and account management, implementing Orchid’s corporate fundraising strategy with the aim of maximising income from corporate partnerships.

Corporate Partnerships Manager Responsibilities:

As a key member of our Fundraising Team, you will be responsible for researching prospective corporate partners for specific industry sectors and building a pipeline of potential sources of income, identifying new opportunities and growing our partnership base as well as maximising income from current partners.

You will be a natural communicator who has the ability to persuade, influence and inspire, with the confidence to build relationships at a senior level, across various departments and industries.

Corporate Partnerships Manager Requirements:

We would welcome applications from candidates with strong corporate fundraising or comparable experience who can maintain and develop existing relationships with corporate partners and proactively identify and secure new relationships.

You will understand the need for a bespoke approach to each corporate, understanding their requirements and how best to achieve a mutually beneficial relationship. You will need to be committed, self-motivated and passionate about the work of the charity, have demonstrable experience of delivering fundraising targets and ensure the highest ethical governance standards.

If you are an enthusiastic and dynamic individual, a natural networker and compelling communicator who enjoys working in a team to achieve outstanding results then we would love to hear from you!

 

About Orchid Cancer Appeal 
Over 55,000 men are diagnosed every year in the UK with testicular, prostate, or penile cancer.  Orchid is the UK’s leading charity working in the area of male-specific cancers.

Established in 1996 by testicular cancer patient Colin Osborne, and the oncologist who saved his life, Professor Tim Oliver, the charity exists to saves lives through funding a world-class research programme, awareness and education campaigns and a range of vital Nurse-led support services. These services include Orchid Male Cancer Information Nurse Specialists, a freephone National Male Cancer Helpline, a Testicular Cancer and Penile Cancer Counselling Service, a portfolio of online and paper-based resources, an award-winning testicular cancer microsite called “Your Privates” and a school’s resource pack, a dedicated website, community education programme including talks, presentations and Roadshows, and a penile cancer support service in Scotland. 

Orchid works closely with health and social care professionals, community groups, schools and universities, other not-for-profit organisations, the business community, MPs, and the media to raise awareness of these cancers and to campaign for better care and services. Orchid has achieved significant success over the years and supported thousands of men and their families, including via the delivery of projects funded by the National Lottery Community Fund.

Closing date: 
Interviews:

You may have experience of the following: Corporate Fundraiser, Fundraising Executive, Fundraising Manager, Corporate Relationship Manager, New Business Development, Business Development, Fundraising, Charity, Charities, Third Sector, NFP, Not for Profit etc.

The competent use of technology and information systems is an essential requirement of this role. Staff are expected to be competent with the use of technology and information systems and understand their duties and responsibilities regarding the appropriate use of personal data including sensitive personal data and confidentiality.

How to Apply
Please provide a supporting statement to accompany your CV which sets out how you meet the person specification and send them to [email protected]

Applicants must have the right / permanent right to work in the UK.

We are committed to working towards ensuring Orchid is a diverse and inclusive place to work. We welcome applications from everyone regardless of race, age, gender, ethnicity, sexual orientation, faith, or disability.

At Orchid we are committed to delivering a service to young adults and vulnerable people that is embedded in safeguarding and safe working practice guidance. In line with our safeguarding approach this role maybe subject to a DBS check (Disclosure and Barring Service).

 

Who We’re Looking For and why join us

At Refugee Legal Support (RLS), we seek a visionary and compassionate leader to become our first Executive Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move. 

With our current strategy concluding in 2025, we’re looking for a leader who can build on our strong foundations and guide the development of our next strategic plan, ensuring organisational cohesion at every step of this journey. You will bring strategic vision, expertise, and a collaborative approach to drive RLS’s future direction, strengthen anti-racist practices and accountability whilst empowering teams across Greece, the UK, and Northern France.

This role uniquely combines strategic oversight with hands-on work, bridging urgent client needs with long-term systemic change. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s mission while shaping its future.

Role Overview: 

The Executive Director is a new role for RLS. The successful candidate will lead RLS through its next phase of development, providing strategic leadership, promoting organisational cohesion and accountability whilst driving the fulfilment of our mission. As a representative and advocate for RLS, the Executive Director will oversee key areas such as organisational development, strategic planning, fundraising, robust financial planning, risk management, staff well-being, and external relations.

Core Responsibilities:

1. Organisational Development

   • Review and enhance RLS’s organisational structure and cohesiveness across offices and teams.

   • Implement strategic outcomes to ensure efficient and aligned operations.

2. Strategic Planning

   • Lead on developing and delivering strategic plans in alignment with RLS’s values and mission, incorporating regular reviews.

   • Ensure the sustainability of RLS’s mission and core programmes.

3. Lead the Management Team

   • Guide and support the Management Team, fostering effective collaboration.

   • Promote project integration, efficient delivery, and cross-team development.

   • Embed and promote robust accountability.

4. Governance

   • Work with and leverage the knowledge of the RLS’s Board of Trustees and thematic sub-committees to drive positive change and ensure sustainability.

   • Work with the chair of trustees and relevant subcommittees to maintain, review and improve existing governance structures and delegation schemes to enhance efficiency.

5. Regulatory Compliance & Risk Management

   • Ensure RLS’s compliance with relevant regulations and effective risk management across operations in collaboration with managers. This includes SQM, OISC, LAA, employment law and regulations in foreign jurisdictions.

6. HR Oversight & Staff Development

   • Oversee HR functions, promote professional growth, and prioritise staff well-being.

   • Foster an inclusive and supportive working environment.

7. Fundraising & Financial Oversight

   • Deliver robust financial planning and drive RLS’s fundraising efforts in collaboration with management team and trustees.

   • Engage with key funders and develop sustainable funding strategies.

8. External Representation & Advocacy

   • Serve as the public face of RLS, advocating for our mission through media, events, and partnerships. Where considered appropriate, the Executive Director will be deputised by members of staff or management in external communications.

   • Act as a key contact for the Board of Trustees, promoting transparent communication between staff, management and board.

9. Monitoring, Evaluation, Accountability and Learning (MEAL)

   • Own, review and implement appropriate MEL frameworks and practices. 

   • Implement progressive and compassionate accountability structures to ensure transparency across the organisation.

Person Specification

Essential:

• Proven leadership in an organisation focused on human rights, migration, or a related sector.

• Strong strategic planning and organisational development experience, ideally in a fast-growing setting.

• Experience of fundraising and financial management within the third sector.

• Experience leading remote, diverse teams and implementing inclusive HR practices.

• Deep understanding of the immigration and asylum landscape in the UK and Europe.

• Exceptional communication skills, with the ability to represent RLS effectively to partners and the public.

• Be responsive

• Culturally sensitive

• Have a strong commitment to advancing migrant justice.

• A dynamic and innovative self-starter.

• Be highly organised.

• Be an active listener and a progressive leader.

• Be objective and apply good judgement in difficult situations.

• Fluent in English.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application;

• Have the right to work in the UK.

Desirable:

• Deep understanding and/or experience of working in an international context.

• A qualified practising or non-practising lawyer in the area of immigration and/ or human rights.

• Lived experience related to migration, or legal knowledge in immigration and asylum.

• Language skills relevant to our areas of operation, particularly Greek or French.

• Experience and understanding of pro bono legal projects.

• Experience in public speaking, media engagement, or international advocacy.

The Programme Assistant will provide support to the School Partnerships team to help deliver the programme, and will report to the Head of School Partnerships.  The role will include organisation and support for events, drafting and distributing email newsletters, data collection and processing, and other logistical and administrative support across the programme.

This post will have specific responsibility to the School Partnerships team in the first instance. The School Partnerships Programme offers funding and support to groups of schools in England that are committed to enhancing physics teaching and learning. There are approximately 120 school partnerships.

The Ogden Trust is a charitable foundation, started by Sir Peter Ogden in 1999, which supports the teaching and learning of physics. The Trust supports a range of initiatives, programmes and projects supporting schools, teachers of physics and informal science education.