Website Jobs

The Director of Grants and Impact will lead the strategy, execution and impact of Suffolk Community Foundation’s grant making programmes and manage the grants team. The Director will ensure that the Foundation captures and responds to the evolving voice of the VCFSE sector and connects with a diverse audience of organisations and communities.

With your understanding of the sector and communities in Suffolk and as an ambassador for the Foundation, you will develop crucial relationships with stakeholders including but not limited to the voluntary, community and faith sector, public agencies and grant making trusts and foundations.

Working with the Chief Executive you will help to position the Foundation as a trusted grant making partner and effective funder, attracting new income and delivering effective grant programmes.

This is an important time for the Foundation as we respond to the increasing need in the sector, with a plan to maximise our impact by creating themed funds and by adopting a coproduction approach to our grant programmes.

Please see the recruitment pack on the website for more information. 

As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential. The role sits within our Fundraising and Communications Department and will support the wider team. 

The post holder’s primary duties and responsibilities are as follows: 

• Create content for Day One’s social media accounts, website and email marketing
• Create video content for Day One’s social media channels and YouTube 
• Work closely with Day One’s Services Team to identify patient stories which demonstrate the charity’s impact 
• Write case studies and ‘stories of recovery’ based on the experiences of our service users and volunteers 
• Support the management of Day One’s social networks 
• Support the management of Day One’s paid advertising campaigns on social media 
• Assist the communications and fundraising team with various tasks including: 
• Assisting with events marketing 
• Assisting with website content creation 
• Supporting digital fundraising 
• Support the wider Day One organisation with effective communications 

What we’ll need from you 
This job is all about supporting the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. 

You’ll need to be a great communicator and creative thinker with a passion for making great digital content. You will work closely with our service users, volunteers and staff to make compelling content for social media in both written and video form.

You will need to be creative, proactive, empathetic and adaptable. Working closely with our fundraising and communications team, you’ll ensure people remain at the heart of our work by telling powerful stories that resonate with our audiences and effectively communicate the impact of major trauma and the support Day One provides. As we are a small organisation, you will need to be ready to support the wider team with fundraising and service delivery projects. 

How to apply:

Upload your CV and a supporting statement, in written and/or video form, demonstrating how you meet the criteria and outlining why you’re interested in the role. Please include any examples of projects that you’ve worked on which you would like to share in your supporting statement. This can include relevant projects from your professional or personal life. To send a video as part of your application, please use wetransfer. com to send your file, please include your full name alongise your video.

Please refer to the attached recruitment pack for further details and the full contact details of who to send your video to.

Closing date: Sunday 12 January 2025 

Online interview date: - w/c 20 January 2025 

In person interview date: tbc 

We are looking for a Communications Coordinator who will maintain and develop the charity’s traditional, social and digital media presence in order to support charity campaigns and profile. This role is crucial in helping the charity to increase its membership base, grow involvement in projects, deliver campaign messages, promote & deliver events, attract funding, and to inform members/supporters of charity activities, news, and successes. 

The post calls for a positive, creative individual with a ‘can do’ attitude.  We need an accomplished communicator who is a talented writer with the ability to produce and design succinct, intelligent, and accessible copy. We welcome applications from candidates with a background in communications in the charity sector or those who possess transferable skills.

Come and be part of our culture of inclusion. Our focus on health & wellbeing and flexible working models, supports everyone, regardless of background, to feel valued and to be at their best.

The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities. This is core to who we are and what we are about.

My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998.  The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. 

MLMC offers an enhanced pension contribution, a Healthcare Plan (claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 20p (bicycle) and 45p (car) per mile and working from home when appropriate. Free, dedicated staff parking is also available.

Job description: Download from our website

Salary: £30,559 - £32,654 pa, plus 8% pension contribution

Closing Date: Wednesday 15th January 2025

Interview Date:  In person on Thursday 23rd January 2025

Start Date: Monday 3rd March 2025 (but negotiable)

To Apply: Please send CV (max of two sides of A4) and a covering letter (max of two sides of A4) matching skills/experience to the Job Description and Person Specification. 

We are looking for a dynamic, confident individual with skills and expertise in marketing and communications to take an active and leading role in raising our profile, promoting our services, demonstrating our impact and managing targeted campaigns and initiatives.

You will be a passionate advocate of children’s literacy, with a strong background in digital media, able to create engaging content and communicate effectively and creatively across multiple platforms, telling our stories and demonstrating our impact.  You will be experienced in creating, running and evaluating marketing campaigns and initiatives, confident in your own abilities, with a creative flair and eye for opportunity.

You will see first-hand how our projects work and the impact reading for pleasure makes and play a key role in telling our stories and increasing our reach and support.

In return, we offer a varied role in a small friendly team, with an exciting blend of strategy and delivery which you can shape and make your own; a flexible approach; and training and development opportunities.

MAIN RESPONSIBILITIES & DUTIES

MARKETING & DESIGN

• Lead impactful marketing campaigns, from concept to execution, across multiple channels.
• Monitor campaign progress, analyse data, and implement strategies to boost engagement and conversion.

· Manage Google AdWords – develop and optimise our AdWords campaigns.

• Develop innovative approaches to increase brand awareness and support.
• Collaborate with colleagues in Volunteering, Delivery and Fundraising to create integrated campaigns for those areas.

· Work with colleagues to create in-house design elements using Canva and/or InDesign for online and offline documents including - flyers, adverts, reports, Annual Review.

· Draft and coordinate content for, and manage the creation of, a quarterly newsletter to our list of subscribers.

· Act as brand custodian for the charity – ensuring staff and partners are adhering to Brand Guidelines.

COMMUNICATIONS

· Monitor all Marcomms channels including the website for engagement and activity – keeping a record and producing a quarterly report.

· Be responsible for the Charity’s website, working with our external digital partner to maintain and develop content and functionality and improve accessibility and reach.

· Collaborate with our delivery and volunteer team to co-create “on-the- ground” content from our projects each month (images, GIFs, video, copy) for publishing across our social media channels.

· Manage a monthly digital content plan – developing and scheduling content according to key dates in the calendar, posting to relevant channels (additional support of 4 hours per week is provided).

· Be the first port of call for the media, passing calls on to Senior Managers.

HR and Line Management

· This role reports into the Head of Operations as the line manager, but involves some matrix management from the CEO who will provide guidance and support in specific areas.

· The role currently has no direct reports, but includes four hours’ support from an existing member of staff

PERSON SPECIFICATION

Essential Criteria

1. Significant experience of delivering multi-channel marketing campaigns

2. Excellent communication skills with the ability to communicate effectively in writing and in person on a variety of platforms and to a wide range of audiences

3. Experience of social media management, with knowledge of design tools

4. Demonstrable experience of generalist marketing and communications, including digital, written and storytelling

5. Ability to develop engaging supporter journeys that deepen relationships and drive action

6. Effective and willing collaborator, able to work with other colleagues in other teams to achieve shared objectives, and inspire and engage stakeholders

7. Proven design ability, with confident use of design tools such as Canva

8. Able to manage own time and well-being effectively, ensuring targets/objectives are met while work/life balance is effective

9. Ability to see the bigger picture and translate thoughts and ideas into strategic plans

Desirable Criteria

1. Experience/knowledge of the charity sector

2. Familiarity with website functionality and design

We are seeking a creative and innovative Digital Media Officer (DMO) to bring fresh ideas to our digital communications and marketing efforts. In this role, you will combine your expertise in video, audio, and digital content creation to elevate our digital presence. The Digital Media Officer (DMO) reports to the Digital Communications & Marketing Manager and has responsibility for SAT-7 UK digital media and contributes towards our website, social media and digital marketing. 

KEY RESPONSIBILITIES

Digital media content

· Create engaging rich media content across a range of digital channels, including SAT-7 website, app, email, social media and other external digital marketing platforms.

· Produce / repurpose and edit high quality video content, especially for resources, campaigns, appeals and events to engage and inspire supporters.

· Increase the flow and impact of inspiring digital media content, including podcasts, animations and shorts/reels, tailored to our existing supporters and emerging audiences.

Website

· Oversee SAT-7’s websites ensuring they are inspiring platforms to raise profile, income and deepen engagement.

· Create and update web content, such as articles, media, resources and landing pages, to drive engagement.

Social Media

· Work closely with other team members to deliver consistent and impactful social media content and engagement opportunities, across various platforms, chiefly Facebook, Instagram, X, YouTube, and LinkedIn.

Digital Marketing

· Design and produce digital marketing assets, for advertising, external agencies and other channels as required, to deepen engagement with existing supporters and donors, acquire new supporters and to raise funds for SAT-7 UK.

If this sounds like the right role for you and you would like to find out more, please see the Application Pack and apply via the SAT-7 UK website.

Corporate Partnerships Officer
Salary:  £30,000 - £32,000 FTE / £19,459.45  per annum - £18,243.24 per annum pro rated 
Contract: Permanent 
Hours: Part Time, 22.5 hours per week , 3 days
Location: Hybrid / Hatfield / Flexible 

At Herts Young Homeless, our mission is to break the cycle of youth homelessness in Hertfordshire.

Join our friendly and supportive fundraising team to help deliver income growth through the development of corporate partnerships. As one of two corporate partnership officers, your focus will be on developing new corporate support, alongside successful stewardship of our existing corporate partners, in line with hyh’s strategic goals and values. If you’re passionate about preventing youth homelessness, have experience of delivering income growth, and have great relationship building skills, then we would love to hear from you.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 1 day per week (2 days in the office)
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

RESPONSIBLE FOR:

Managing, developing and evaluating hyh’s corporate fundraising strategy to deliver a minimum income target of £135k in 2025/26, focusing on supporting existing partners and developing new corporate support on behalf of hyh.

Working alongside the wider Fundraising & Marketing Team to support with income growth across all fundraising streams, helping hyh to achieve its overall fundraising target in order to maximise the support the charity can provide to young people facing homelessness in Hertfordshire.

Key duties and responsibilities 

• Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team 
• Manage a portfolio of existing corporate accounts, understanding CSR/ESG requirements, providing exceptional supporter care and delivering successful partnerships 
• Proactively attend networking events in order to build relationships and develop new corporate partnerships
• Manage the onboarding and stewardship of all new corporate partners with the aim of developing multi-year partnerships
• Update donor contact databases and website 

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter or video no longer 3 minutes to share your skills and experience along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Closing date 13th January 2025 12.00 pm 

Interview dates:  15th January 2025 and 22nd January 2025 

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

Role Description
This role focuses on raising awareness of Together Active’s mission, growing engagement with our work, and supporting income generation through creative marketing. As our Marketing Officer, you’ll plan and deliver impactful campaigns, develop our digital presence, and create high-quality content to reach key audiences.

Role Outcomes

• Increased awareness and engagement with Together Active’s programmes and initiatives.
• Successful delivery of multi-channel marketing campaigns, meeting deadlines and budgets.
• A measurable increase in our digital reach, engagement, and conversions.
• Consistent brand representation across all channels and communications.

What Does This Mean Day to Day?

• Plan, deliver, and evaluate engaging marketing campaigns across digital and print platforms.
• Develop compelling content for social media, websites, email newsletters, and promotional materials.
• Manage and grow Together Active’s digital presence, ensuring consistency with our brand.
• Collaborate with internal teams and external partners to support communication needs.
• Monitor campaign performance and provide insights to improve future activities.
• Support fundraising and brand-building initiatives to amplify our impact.

How We Value You

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
• Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
• Death in service scheme up to the value of three times actual salary.
• Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
• Volunteer day to support an organisation or cause of your choice.
• Up to 8% employer contribution to the pension scheme.
• Reimbursement of the cost of a standard eye test as a user of visual display equipment.
• Access to Cyclescheme.
• Annual CPD courses offered by Staffordshire University.
• Online skills training platform for personal and professional development.
• Access to counselling services.

About the role 

We are delighted to share a fantastic opportunity to join the HiA UK Supporter Relations (Fundraising) team.

As Communications Coordinator, you will be responsible for ensuring that all Hope into Action UK communications, marketing and website is accurate, concise and engages effectively with our key audiences.  Working in a key role within the Supporter Relations team, you will ensure we share good news stories and messages well, to develop and grow our brand. 

You will manage the Hope into Action UK website and Franchise landing pages as well as manage and increase our social media channels and engagement. You will oversee all internal and external communications with stories gathered from across the Network and other content.

About you 

Are you a budding content creator? Do you have great communications skills? 

We are looking for someone who understands the need for content creation, someone who can produce engaging content across various platforms, such as newsletters, social media, and on our website.

Someone with an eye for detail and the ability to adapt to a fast-paced workplace where every day brings new challenges and tasks. We value good listening skills, the ability to work in a flexible team, learn new skills and have the initiative to work independently. 

We love diversity and we value your unique skills, strengths, knowledge and experience. Becoming one of our team will help you realise your potential whilst helping us to raise our performance in empowering those we serve. 

In return, we will provide support and training for communications and fundraising in the charity sector.

About us 

Hope into Action provides more than a roof over someone's head. We understand that homelessness is not only a lack of accommodation, but a lack of connection. Together with over 100 churches, we have provided direct support to over 400 people, many of whom others have given up on. They all require not only housing, but holistic support.    

Our vision is for every church to lovingly provide the homeless with a home. The tragedy of homelessness is in every community. We believe that with our help, every church can do something about it. 

Our aim as the Supporter Relations team is to nurture and encourage supporters, provide resources and support for those who wish to fundraise on our behalf and create partnerships; resulting in financial and engagement support enabling Hope into Action to achieve our vision.

Job Title: eCommerce Lead

Salary: £33,420 per annum

Team: Retail & Volunteer Development

Hours: 37.5 hours per week

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Bank Retail Assistantto join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.

Location: We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices at our Distribution Unit on the Lansbury Business Estate, Knaphill, Woking GU21 2EP. 

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we plan to expand our retail portfolio and eCommerce area.

About the role

Your key purpose will be manage and develop our online retail operation  to drive profit and grow income to support the hospices and retail strategy. Responsibilities include optimising our current eBay operations and developing the Hospice’s online retail presence into multi-channel sales, increasing the profitability of all online sales. In time there may be the requirement to develop a dedicated SSCH online website.

You will also be in charge of new goods, researching and advising on our small range of new stock for our shops as well as being in charge of our Christmas Card operation.

You will be required to ensure there is a smooth, professional and efficient online and new goods operation including responsibility for selection of appropriate items, producing engaging listings, pricing to optimise revenue, packing and despatching as well as maintaining excellent customer relations.

About you

This role requires proven experience of trading on eBay and other online platforms and a

A minimum of 2 years working at a mid-senior level in an e-commerce role is essential to this role as is a proactive and problem solving attitude. Experience of working in the charity retail sector and managing a team of volunteers is also desirable.

You will also have an ability to develop our Ecommerce strategy and have strong commercial acumen and understanding of online selling. You will possess excellent management skills and have good verbal and written communication skills together with a

basic technical understanding of the architecture of an ecommerce website and good knowledge of MS Office, Excel, Google Analytics, SEO, online advertising platforms eg  AdWord

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 What we offer 

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme 

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave 

• 27 days plus Bank Holidays rising with length of service 
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service 
   
  Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay 
• Flexible working arrangements 
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme 
• Blue Light discount card  

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions 
• Cycle to work scheme
• Mental Health First Aiders 
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site 

Safeguarding 
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. 
 
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. 

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. 

To apply please send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Sunday, 19th January 2025 

Interview Date:  Wednesday, 29th and Friday, 31 January 2025

Are you an experienced marketing professional looking to use your skills to make a real difference? At St Catherine’s Hospice, we are seeking a Marketing Manager to lead our marketing efforts and help embed a supporter-centric, data-driven approach across our organisation.

This is a unique opportunity to shape and deliver a marketing strategy that will raise awareness, engage the community, and drive the essential income that sustains our vital care. If you’re ready to build something impactful from the ground up, build and lead a passionate team, and use your expertise for a meaningful cause, we want to hear from you.

About the Role

As Marketing Manager, you will:

• Develop and Implement Strategy: Create and deliver a comprehensive marketing strategy and annual plan, working closely with the Director of Marketing and Engagement.
• Raise Awareness and Support: Inspire our community by sharing powerful stories, recognising supporters, and elevating the Hospice’s profile.
• Deliver High-Impact Campaigns: Oversee multi-channel campaigns to promote our initiatives, drive brand awareness, and support fundraising goals.
• Lead Digital Excellence: Manage and optimise our website and digital platforms to enhance user experiences and meet audience needs.
• Analyse and Refine: Use data and insights to evaluate performance, identify growth opportunities, and continuously improve our marketing efforts.
• Build and Mentor a Team: Lead and inspire the marketing team, fostering collaboration and ensuring their development and success.

What We’re Looking For

• Experience: Proven track record in business-to-consumer or not-for-profit marketing, with expertise in leading teams and delivering successful campaigns.
• Leadership: Skilled in mentoring, strategic thinking, and building relationships across teams and stakeholders.
• Technical Expertise: Proficient in digital marketing techniques, CRM systems, and campaign management with creative literacy and an understanding of brand.
• Creativity and Pragmatism: A visionary thinker who can turn ideas into impactful action.
• Resilience and Emotional Intelligence: Sensitive to the needs of patients and families, with the emotional intelligence to navigate challenging situations.

Why Join Us?

At St Catherine’s Hospice, you’ll find more than a job—you’ll find purpose. Here, your work will directly contribute to providing care and support to those who need it most. You’ll enjoy the autonomy to shape your team and plans while being part of an organisation that values innovation, compassion, and community.

Qualifications and Skills Required

• Degree in marketing or extensive equivalent experience
• Expertise in campaign planning, digital marketing, and brand building
• Strong communication and interpersonal skills
• Proven ability to manage budgets, analyse data, and make informed decisions

What We Offer

• Competitive salary
• 36 days annual leave (inclusive of bank holidays) and your birthday off
• Access to an employee assistance programme with a wealth of wellbeing resources
• Competitive pension scheme (up to 8% employer contribution)
• Life insurance
• Hybrid working opportunities
• On-site free parking
• Opportunity to lead a growing marketing team
• A chance to use your skills for a cause that makes a difference every day

Join us in shaping the future of St Catherine’s Hospice and making a lasting impact on our community.

Apply Today
Be part of something extraordinary. Submit a CV and covering letter by Wednesday 8th January 2025 at 5.00 pm

Interviews will take place on 22nd January 2025

The Communications Lead will be responsible for the planning and implementation of DPP’s communications output across all platforms. Working closely with the Deputy Director and Co-Executive Directors, as well as the projects and legal teams, they will ensure that DPP’s communications are informative and engaging, as well as tailored to our audiences.

DPP’s communications strategy has a strong emphasis on organisational goals related to fundraising. The Communications Lead is therefore an integral part of efforts to inform, engage and sustain our relationships with current and prospective funders. This will involve developing and designing content that communicates our achievements through story-telling and by demonstrating our impact, across multiple outputs, such as the website, publications and other promotional material. 

This is an exciting role for an experienced communications professional that enjoys managing a range of responsibilities within a small, passionate team in a fast-paced environment.

In the first year of the role, the Communications Lead will take on the project management of a refresh of DPP’s branding and editorial guidelines and the development and launch of a new DPP website.

Are you looking for a flexible role in a position that can really make a difference? If so, maybe you could be our next Finance Manager.

Possability People is a pan-impairment disability charity based in Brighton. We work with people with a number of health conditions, including mental health, as well as older people. We support people through a number of services and projects with a passionate and dedicated staff team. We empower and enable those we work with to live the lives they choose.

The Finance Manager is a key member of our team. You will be responsible for the accounting and financial management of the charity and its trading company. You will be responsible for reporting on the financial performance to Trustee Board and the Finance Sub-Committee.

In liaison with the Chief Executive Officer (CEO) and Chief Operating Officer (COO), you will lead on agreeing departmental and overall budgets. You will be responsible with the CEO for ensuring a high quality and effective working of the charity including compliance with all its financial policies and statutory requirements.

This role can be worked flexibly; at home, hybrid, or in our office in Kemp Town Brighton, and on the days and times that suit you, whether that’s mornings, afternoons, or even evenings.

Part time post 18 hours per week, 0.51 full-time equivalent FTE)

Salary £40,000 per annum (pro-rata)

Closing Date: Friday 10 January at 9am

Interview: To be confirmed, but likely Thursday 16 January

TO APPLY please visit our website.

Volunteer Opportunities also exist in various areas in the organisation. It would be great to hear from you.

We actively encourage applications from disabled people in accordance with a policy of equal opportunity. We guarantee an interview if you demonstrate you meet the essential criteria and have let us know you’re a disabled person.

Registered Charity No. 1114435, Company Ltd. By Guarantee No: 05706441

Join our team to help us promote studying in the USA and provide people in the UK with clear expert information about the benefits and process of applying to an American university and Fulbright awards to the USA.

The US-UK Fulbright Commission has been offering scholarships for people in the UK to study at US universities for nearly 80 years. Our focus is making sure that everyone is aware of Fulbright awards, especially those people who might not have considered applying for one before. A key part of our widening participation work is our Fulbright Champions, a growing network of advisors at UK universities who promote our awards and support students and scholars who apply.

The Commission is also home to the UK’s EducationUSA team, which offers a wide variety of information and support to people in the UK about studying in the USA. We know how many people are interested in choosing to study a degree at a US university, but clear, unbiased and accurate information can be hard to find. Our free services aim to support anyone in the UK who is interested in studying in the USA make their dreams a reality.

As an organisation, we are proud to help broaden prospective applicants’ horizons by showcasing all of the exciting opportunities at more than 4,000 US accredited universities and colleges.

As a Programme Assistant, you will be working across both of these programmes, supporting both the Awards and Advising teams to provide outreach; widening participation and informational activity for Fulbright awards; and support our advising activity about wider opportunities to study in the USA.

As the successful candidate, your work will be varied, from attending university fairs to meet with prospective students, answering individual questions coming in by email, to helping keep our network of Fulbright Champions up to date. Alongside running a lively webinar and in person event schedule, which you will be involved in promoting, you’ll also have the chance to help deliver events such as Champions workshops and USA College Day, Europe’s largest US university fair.

You’ll bring a passion for educational exchange to the role, and you will be organised and goal orientated, and be resilient in managing a busy workload and a changing external environment.. You’ll have some experience of event management and handling data, but also be passionate about helping people find their best fit or route. You’ll be able to inspire students while also anticipating questions or concerns they might have about applying for a Fulbright award or US study more generally.

Being able to demonstrate a strong commitment to diversity, inclusion and equity will be key and you will be excited about the opportunity to support people from diverse backgrounds.  You will have excellent interpersonal skills, need to be a strong team player and demonstrate excellent time management skills.

The US-UK Fulbright Commission is a not-for-profit organisation funded by both governments to promote educational exchange between the US and the UK. We offer exceptional opportunities for people interested in international education and who are committed to our mission and vision. New staff join a small and friendly team who are highly motivated, entrepreneurial and passionate about cross-cultural exchange.Our staff benefits include 29 days holiday (including 3 US holidays and 3 Christmas closure days) plus bank holidays, pension scheme (employer contribution of 6%), membership of an employee benefits platform, flexible working and excellent learning and development opportunities.

Please note, you must have the prior legal right to work in the UK. 

Location: Central London office at least 2 days a week, home working the rest of the time

Closing date: Monday 13 January 9am (GMT)

Interviews will take place on Thursday 6 February 

ABOUT US

We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.

THE ROLE

We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.

This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6 million households in the UK.

NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.

WHAT YOU WILL NEED TO SUCCEED

You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.

You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.

NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.

WE ARE OFFERING

· £28,163 – £33,205 (FTE) – Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.

· 11½% non-contributory pension.

· 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.

· Flexible working arrangements including the opportunity for Hybrid working.

· Enhanced family friendly payments.

· Employee Assistance Programme.

· Employee benefits platform.

· 18-Month Fixed Term Post.

The closing date for all applications is 12:00 noon 13 January 2025. We anticipate interviewing the two weeks commencing 20 January 2025. Full details of the posts and an application form are available on our website.

HOW TO APPLY:

To apply click 'apply via website'.

Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.

Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927