Volunteering Management Jobs
You’ll be at home, working online, recruiting and interviewing new volunteers, pulling teams together, planning and strategising systems to support our amazing volunteers. You've great people skills and a talent for bringing out the best in people, spotting their strengths, building up their confidence. You’ll be supported by our Salesforce Manager and Content & Communications Lead and will work alongside colleagues heading up our services.
We’re at the start of a new 5-year journey to create space for people who stammer – so we’re building our team. This is a new role at STAMMA, so there is space to shape, create and shape volunteering at the start of our new strategy. Now couldn’t be a better time to join.
We're embarking on a new strategy, fuelled by the National Lottery, which includes significantly expanding our volunteer operations which will be headed up with this new post. We've already a team of over 30 brilliant volunteers. Our services are central to what we do - so you'll be at the very heart of it all. Recruiting and supporting volunteers across the helpline, training and advocacy services, including supporting our amazing group leaders around the country.
Essential Skills & Experience
- At least 3 years’ experience of volunteer management. We’re particularly looking for experience with online recruitment and management of volunteers.
- Experience of establishing new volunteering and training systems, so you can help us scale up operations.
- An understanding of best practice and the regulations around volunteering.
- Thorough understanding of safeguarding practices and issues. The postholder will be the safeguarding lead in this role.
- Experience of presenting to groups of people and facilitating discussion and initiatives and coaching individuals.
- Strong writing and presentation skills.
- Experience of working within voluntary sector.
Desirable
- Experience of working with local groups and/or working with a membership organisation.
- Experience of organising volunteer events.
- Experience of using a CRM or volunteering management system.
- It would be great if you stammer, but not essential.
Soft Skills
- Leadership
- Self-starter
- Able to manage and prioritise a varied workload within deadline.
RESPONSIBILITIES
We expect to recruit from our members and from the community of those who stammer or those who support people who stammer (speech & language therapists, family and friends).
- Recruit and induct new volunteers to support our services, working with the Services Director and the Training & Outreach Lead.
- Work with the service managers to review training and update training modules.
- Ensure there is appropriate training, support, supervision and acknowledgement for volunteers and ensure processes comply with the charity’s values
- Research and write volunteer policies and procedures, including risk assessments.
- Support and recruit volunteer community leaders for our groups and networks; work with them to aim for consistent quality across the groups experience and develop an online training programme for leaders. Longer term, put a funding case together to support a training weekend for community leaders.
- Keep records on which community groups are active and identify areas of need and feedback mechanisms.
- Work with Content & Communications Lead to produce regular mailings and volunteer recruitment campaigns.
- Keep up to date with legislation, best practice and policy related to volunteering and make any necessary modifications to accommodate changes.
- Maintain the database of volunteers and ensure all volunteers are registered members.
- Manage budgets and resources, including the reimbursement of volunteer expenses.
PLEASE NOTE
This is a hybrid role, and all staff are expected to attend team meetings, held in London, every 6-8 weeks.
Candidates need to be based within mainland UK as they will be expected to attend in-person staff meetings and visit local groups.
Previous candidates need not apply.
INTERESTED?
If you think you fit the bill and can tick most of the boxes needed under the Job Spec, then do apply. We need:
1. A CV.
2. A cover letter of no more than 2 pages to explain why you want this job and how you fit the Job Spec, with particular attention to skills and experience. Applications without a cover letter will not be accepted.
Deadline for applications 23rd April.
TIMETABLE
Ongoing Short one-to-one Teams informal chats will be offered to long-listed candidates in the first instance with the CEO, so if you can, get your application in before 29th April. Following this, candidates will be shortlisted for a panel interview via Teams.
Tues 29th April 1st Panel Interview (online)
Thurs 1st May Meet the staff (online): If you reach the 2nd round you will get the chance to meet the staff team and get a feel for the people you’ll be working with.
Fri 9th May 2nd Panel interview, in person, London. Those attending the 2nd panel interview will be expected to prepare a short presentation.
We exist to create a world that makes space for stammering. Where a stammer is embraced as just a difference.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about strengthening the charity sector and being part of positive change in London communities? Are you dynamic, organised, and a strong communicator who understands volunteering, loves building relationships, thrives on making things happen and is interested in using technology to innovate systems? If this sounds like you, we’d love to hear from you! We're looking for someone to lead our Skilled Volunteering Team and take our programme to the next level.
About Link UP London
Link UP London’s purpose is to build stronger more resilient communities. We do this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational development issues and build capacity and resources to better tackle the multiple challenges facing their communities. Link UP connects these organisations to Skilled Volunteers from a range of professional backgrounds (HR, finance, comms, marketing, legal, data, IT and many more) who have faced many of these strategic and organisational challenges before and want to apply their skills and knowledge to support their community.
We connect skills to SGOs in 3 main ways including:
- Skilled Volunteering Projects: Short-term, structured volunteering engagements
- Social Impact Solutions: Our corporate programme provides structured skills-based employee volunteering opportunities in a range of formats
- Lunch & Learn Sessions: one-hour webinars allow professionals with limited time to share their expertise on topics of relevance to SGO capacity development
Our Skilled Volunteering programme has been a core service of Link UP since its founding in 2016 and is at the heart and soul of our work. We work in all 32 boroughs and the city of London to help organisations to better address poverty, inequality, and marginalisation. We have ambitious plans to continue to deepen our connections across boroughs, reach even more organisations and volunteers, to build stronger communities by harnessing professional skills for social good.
The new Head of Skilled Volunteering will be instrumental in helping us grow our successful existing Skilled Volunteering programme and take it to the next level reaching more SGOs and skilled volunteers building new partnerships, and deepening relationships and support provided across London.
Role Details
Title: Head of Skilled Volunteering
Time Commitment: Full time role (4 days a week may also be considered)
Format: Hybrid - remote and in-person (at least 2 days in the London office (Battersea) in-person per week and ability to travel to different parts of London regularly for meetings and events)
Salary: £34,500 full time salary
Purpose: To lead and develop Link UP London’s Skilled Volunteering programme to ensure it achieves its ambitious strategic objectives as a core programme of Link UP London
Report: The Head of Skilled Volunteering will report to the CEO and oversee the existing Skilled Volunteering team including the Skilled Volunteering Manager and Officer
Role Duties & Responsibilities
Programme Management
- Oversee the day-to-day work of the Skilled Volunteering team including implementation plan, workflow and target realisation
- Oversee and build new and reliable promotional avenues to access individuals with relevant skills and charitable organisations looking for support
- Monitor and report on progress against annual targets and strategic priorities
- Review and improve the Skilled Volunteering process
- Manage coordination between Skilled Volunteering Projects and the Social Impact Solutions Corporate Skilled Volunteering programme
Relationship Development and Management
- Maintain and further develop existing relationships across London’s boroughs with partners, charitable organisations, funders, CVSs and others
- Initiate and develop new relationships with relevant organisations that are well positioned to complement and/or support Skilled Volunteering activity
- Attend events in-person and online to further build relationships
- Ensure regular communication through various avenues including mailings, phone calls and in-person meetings
- Lead workshops and trainings about skilled volunteering as required
Programme Development
- Facilitate focus groups with volunteers and organisations
- Develop and oversee a new SGO Advisory Group
- Actively engage with CEO on developing new approaches to using Skilled Volunteering to make a deeper impact within London communities
Communications, Thought Leadership and Events
- Work with the Comms team to ensure promotion is effective and targeted
- Innovate ways to get the word out to both volunteers and organisations
- Help build our voice as a thought leader in the field of Skilled Volunteering in the UK
- Write blogs and other pieces to share different aspects of Skilled Volunteering
- Coordinate, as needed, with the Events Manager to carry out Skilled Volunteering related events
Systems and Operations
- Actively oversee our CRM and ensure established processes are working efficiently
- Contribute ideas to improve effectiveness of the Skilled Volunteering process
- Continue to review and improve our data collection and analysis system
- Ensure other technology is being used and integrated as needed to support our work
- Identify and lead on implementation of new tech that can support Link UP’s growth and efficiency
Other
- Represent Link UP and our expertise in Skilled Volunteering within the communities that we work and beyond at events and forums and other gatherings (on and offline)
- Contribute to proposal development and funding requests as needed
- Actively engage in the development and growth of Link UP as an organisation
Person Specification
Essential Skills
- 5+ years’ experience with programme management and delivery aimed at creating positive results
- Experience managing people and small teams
- Comprehensive experience with monitoring & evaluation and impact measurements and an interest in developing these further
- A love of working with people, building relationships and experience with relationship management
- A great spoken and written communicator
- Experience with, and enjoyment of, presenting to groups
- Comprehensive experience with CRM management (e.g. working with Active Campaign, Salesforce or similar platforms)
- Technically savvy with the ability to learn new technology easily
- Detail oriented and highly organised
- Ability to work under pressure and deliver at a high quality
- Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
- Ability to work well remotely and independently as well as in-person with a team
It is also important to have:
- Experience with and an understanding of organisational development / capacity building in the charity sector
- An understanding of volunteering and Skilled Volunteering in particular
- Knowledge, and some direct experience, with the charity sector
- Understanding of the charity sector including opportunities and challenges faced by small organisations today
- Ability to be in London multiple times a week as needed
Qualities that are a good fit for our team
- Personable / warm / caring / friendly
- Energetic, confident and outgoing
- Good networker / relationship builder
- Hardworking / dedicated / committed
- Entrepreneurial
- Professional
Application Details
Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above
Please note that applications submitted without a cover letter will not be considered.
Closing Date for Applications: Wednesday 30 April 2025
However please note that applications will be considered as they are received on a rolling basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Engagement Manager
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
· Can this be stopped?
· How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
The Volunteer Engagement Manager forms an integral part of our Retail management team, working closely with our shop management and HR teams. They will be responsible for recruiting, organising and coordinating the charity’s volunteers and our volunteer programme – working with our shop managers to develop their skills to drive recruitment, improve retention, and ensure we have the right number of volunteers in the right locations to support our work.
Responsible to
Responsible to
Retail Development Manager
Direct reports
None, although this may change as the role evolves
Working hours and contract
35h per week across a flexible seven-day rota
Salary
£28,000 - £32,000 (depends on experience), plus travel expenses
Location
Four days per week in our shops, and one day at our Head Office
How to Apply
Please submit your CV and a cover letter which evidences the specification with subject header – Volunteer Engagement Manager
Closing date for applications: 22/03/2025
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Role Responsibilities
· Deliver recruitment targets by shop to ensure we have sufficient volunteers and volunteer hours to support our financial objectives
· Support the onboarding of our volunteers for various retail roles
· Engage our volunteer team with Fight for Sight’s work and help them to understand the value of their contribution
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent communication at team and individual level
· Attend in-person recruitment events to engage with our volunteering communities.
· Work alongside our Retail HR lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles
· Work closely with the shop managers to grow relationships with volunteers and to demonstrate outcomes and the value and impact of volunteering activities.
· Support our shop managers to maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organisational requirements.
Person specification
Desirable skills, knowledge & experience
· Track record in successful charity shop volunteer recruitment and retention
· Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, retail staff, and other stakeholders
· Passionate about the benefits of volunteering to both volunteers and organisations, and an understanding of the challenges involved in volunteer management
· Experience of working with and managing a regional volunteer network
· Strong organisational skills and the ability to manage multiple tasks and priorities effectively
· Experience with volunteer management software and recruitment sites (desirable)
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Flexible/hybrid working options
· Apprenticeships scheme, study leave and financial support for training & development
· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
· An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
The client requests no contact from agencies or media sales.
Job Purpose
This is an exciting time to be joining Barnsley CVS and the development of its volunteer offer, working closely with the Barnsley Refugee Advice Project to ensure best practice.
The main purpose of the role is to facilitate better integration of refugee’s, migrants, and asylum seekers into community life in Barnsley using the vehicle of volunteering as a means of supporting this.
You will be responsible for building a strong and trusted relationship with the refugee and asylum seeking community; ensuring potential volunteers are well supported to easily access volunteer roles in Barnsley and playing a significant role in community cohesion. You are likely to provide support through 1-1 support, small group sessions or carefully worded website adverts and information. Alongside this, you will work closely with voluntary and community sector groups to help them develop appropriate opportunites, ensure good practice and create a network of trusted organisations.
You will need a passion for volunteering and inclusion, patience to work with vulnerable communities and the ability to communicate with a diverse range of people in both a written and spoken context.
Main duties
Individual support
· Providing direct support to individuals from Barnsley refugee, migrant and asylum-seeking community to find community-based volunteering roles
· To support the potential volunteer through the application process
· To support the potential volunteer through the recruitment and selection process
· To provide support to the volunteer during the settling in period
Support to organisations
· To work with organisations to ensure that volunteer policies and procedures are inclusive
· Work with organisations to provide high quality support to volunteers from the Barnsley refugee, migrant and asylum-seeking community
· Provide support and guidance in relation to obtaining DBS and equivalent checks where necessary
· Provide information, advice, training and assistance to organisations on the implementation, management and monitoring of volunteering activities
Collaboration
· The post-holder will be expected to work in collaboration with the Barnsley Refugee and Advice Partnership
· To attend the migrant drop-in and work in collaboration with the partners of the migrant network
· To work in collaboration with other Volunteer Coordinators both internally and externally through attendance at the Volunteer Coordinators / Managers meetings hosted by Barnsley CVS
· To attend workshops, group meetings, market places to help network and promote the volunteer services of Barnsley CVS
· To create reports reflecting the progress and learnings of the project to both report to the local authority and to assist in development
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
You’re passionate about engaging communities and connecting people with meaningful volunteering opportunities and enjoy using creativity, marketing, and social media to inspire action.
As Local Volunteering Attraction Coordinator, you'll play a key role in promoting volunteering and driving new volunteer applications to support and grow our services. Working flexibly and independently, you'll engage with local communities, build relationships with organisations, and use a range of marketing and outreach activities to encourage people to get involved. You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.
You'll develop and implement strategic recruitment plans, using a mix of social media, local media, community events, and partnerships to identify potential volunteers. Representing Guide Dogs at events and fairs, you'll raise awareness of our work and inspire people to take the next step in their volunteering journey. Planning and hosting events will be a key part of the role, ensuring that engagement is maximised, and recruitment targets are met.
Collaboration will be essential as you’ll be working closely with Communications colleagues to ensure best value from advertising partnerships and presence on Guide Dogs’ digital channels. You'll also work with internal teams to align recruitment efforts with local and national volunteer targets, supporting regional campaigns and monitoring performance to continuously improve recruitment effectiveness.
To be successful in this role, you'll need experience in volunteer recruitment, community outreach, marketing, or related fields, with a strong ability to engage and inspire others. You'll be confident in delivering marketing campaigns, creating engaging advertising materials, and using data to track and improve recruitment strategies. A degree or formal qualifications in marketing or volunteering would be beneficial, but not essential.
This is a part-time home-based role, working 32 hours per week, with regular travel across Wales. You’ll need to demonstrate a proactive, flexible approach and willingness to work occasional evenings and weekends to attend key events. The closest office is Cardiff. In this role, you can make a tangible impact in growing an engaged and passionate volunteer community.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
Interviews for this role are planned to take place W/C 21 April.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
You’re passionate about engaging communities and connecting people with meaningful volunteering opportunities and enjoy using creativity, marketing, and social media to inspire action.
As Local Volunteering Attraction Coordinator, you'll play a key role in promoting volunteering and driving new volunteer applications to support and grow our services. Working flexibly and independently, you'll engage with local communities, build relationships with organisations, and use a range of marketing and outreach activities to encourage people to get involved. You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.
You'll develop and implement strategic recruitment plans, using a mix of social media, local media, community events, and partnerships to identify potential volunteers. Representing Guide Dogs at events and fairs, you'll raise awareness of our work and inspire people to take the next step in their volunteering journey. Planning and hosting events will be a key part of the role, ensuring that engagement is maximised, and recruitment targets are met.
Collaboration will be essential as you’ll be working closely with Communications colleagues to ensure best value from advertising partnerships and presence on Guide Dogs’ digital channels. You'll also work with internal teams to align recruitment efforts with local and national volunteer targets, supporting regional campaigns and monitoring performance to continuously improve recruitment effectiveness.
To be successful in this role, you'll need experience in volunteer recruitment, community outreach, marketing, or related fields, with a strong ability to engage and inspire others. You'll be confident in delivering marketing campaigns, creating engaging advertising materials, and using data to track and improve recruitment strategies. A degree or formal qualifications in marketing or volunteering would be beneficial, but not essential.
This is a part-time home-based role, working 28 hours per week, with regular travel across Bristol and Somerset and down through Devon & Cornwall. You’ll need to demonstrate a proactive, flexible approach and willingness to work occasional evenings and weekends to attend key events. The closest office is Bristol. In this role, you can make a tangible impact in growing an engaged and passionate volunteer community.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
Interviews for this role are planned to take place W/C 21 April.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Huddersfield Mission as our Centre Manager!
Huddersfield Mission is the foremost voluntary organisation in Huddersfield and wider Kirklees that works with people who are experiencing significant poverty, homelessness, poor mental health or addiction issues. We support about 1000 different people every year.
Are you a proactive and values-driven leader ready to oversee the daily operations at Huddersfield Mission? We are looking for a skilled individual to ensure our services run smoothly and continue to provide vital support to the Huddersfield community.
This crucial role demands excellent communication skills and the ability to design and implement effective processes to help others achieve and work more effectively. As Centre Manager, you will play a key part in implementing policies and procedures, ensuring compliance with Health & Safety and Volunteering guidelines, and co-leading on Safeguarding.
You will lead our operational teams, including café, premises, and room hire services, to deliver exceptional service while contributing to plans for future growth.
As a key member of the Huddersfield Mission Management Team, you will collaborate closely with the Chief Executive, Advice Service Manager, Board of Trustees, and sub-committees, contributing to the strategic direction of our organisation.
This is a fantastic opportunity for a proactive leader who thrives in a dynamic environment and is deeply committed to making a meaningful difference in the lives of people in Huddersfield.
Employee Benefits
- Attractive Salary with Contributory Pension
- Employee Support Scheme
- Subsidised Meals
- Friendly and Committed Team
CV without a covering letter will not be considered
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sunday Times Best Places to Work 2024
This position is based at our head office in Hayle, Cornwall
We are looking for a new team player to join this high performing team who deal with all incoming requests for help, both by telephone and email, to listen to and record the needs of elderly and/or terminally ill people and their pets.
Where help is required, to raise a computerised record to log the case, task volunteers nationwide by telephone and email to offer assistance to elderly petitioners with the pet care and reassurance needed in order to honour our mission statement of “Peace of mind for owners, love care and safety for their pets”. Liaise with both petitioner and volunteer throughout to ensure the delivery of our service. This post will require a good overall understanding of the needs of elderly people and their pets.
An essential occupational requirement of this role is to participate with on-call midweek evenings and weekends (this will be one full week in five). Together with other members of the on-call team you will participate with on-call on a rota basis to help ensure and maintain our emergency telephone line during these times.
MAIN DUTIES AND RESPONSIBILITIES:
i. To assist in contacting volunteers nationwide by telephone and email and tasking by telephone as required to help petitioners with their pets.
ii. To listen to the needs of each petitioner and accurately record information for each petitioner and their pet by completion of a computerised case to record volunteers assigned and the service provided.
iii. To ensure you record all of your communications onto the database in an accurate and timely fashion by way of comments on each petitioner case at the end of each conversation.
iv. To help maintain up-to-date records and mailing lists for petitioners, petitioners’ contacts and volunteers throughout the course of your work.
v. To ensure the appropriate delivery and quality of service provided to petitioners when you are handling a request for:-
a) Dog Walking
Task a minimum of two volunteers per case to assist with dog walking. Contact all volunteers after their first dog walk to check and ensure they have started, log all responses onto the database, then complete the case.
b) Home Checks
When a potential long term fosterer is identified, you will be asked to task a volunteer to visit and carry out a home check. Once the completed home check has been received, complete the case – (all home checks will be valid for 12 months).
c) Short Term Fostering (stf)
To initially gather as much information about the pet(s) as you can and how soon a foster is required. Raise a case and log all details onto the database, begin a computerised search for a suitable volunteer to foster, arrange transport, if needed, to take the pet(s) to the volunteer and follow up 24 hours after the pet arrives to ensure all is well. Keep in touch weekly.
If the pet goes home – arrange transport to take the pet back home, again follow up 24 hours after the pet has returned home with a phone call to the petitioner to ensure all is well. If dog walking or any other assistance is needed, raise a new case and task the appropriate volunteers to either dog walk, offer Pet Care, reassure etc.
If the pet(s) goes into long term foster – refer to your line manager, once a decision is made, then follow the protocols for Long Term Fostering see below.
d) Long Term Fostering (ltf)
Raise a Long Term Foster Case, if needed, identify and chat to potential individuals, all of whom must already be home checked, run through the home check with the person to identify any changes, refer to your line manager, once the right individual is selected, arrange transport to take the pet(s) to their new ltf home. Once the pet(s) have arrived, follow up 24 hours later to ensure all is well.
e) Pet Care
When required, task a volunteer to visit a petitioner and offer pet care, whether it is to administer medicine, groom, clean out a litter tray, bird cage, reassure, or any other pet care as agreed with your line manager as this is not an exhaustive list.
f) Talks
To task a volunteer to give a talk, attend an event, or represent The Trust, but, always take advice from your line manager with regard to appropriate volunteers for these tasks.
g) On-call
To ensure delivery of our service by participating in on-call and helping to maintain our emergency telephone line. Together with other members of the on-call team, on a rota basis to help answer on-call emergencies this will be one full week in five – Monday to Monday including the weekend encompassing bank holidays, if applicable. A day in lieu will be given for working bank holidays.
Upon completion of an entire week on-call and following a debrief with your line manager, a rest period of 1 day will be given to you immediately after ie Tuesday.
On-call is for emergencies which will require an urgent response, for example if an ambulance is waiting to take someone to hospital, your urgent response is vital to provide peace of mind for the owner, love care and safety for a frightened bewildered pet.
v. To liaise with all other members of The Trust to help maintain a quality service.
vi. To contribute to the team by helping to update volunteer and petitioner cases in the course of your communications.
vii. To help maintain filing and filing systems related to your work.
viii. To liaise with all other staff of The Trust in a flexible manner.
ix. To liaise with all petitioners and members of the general public in a polite and helpful way.
x. To be familiar with and adhere to procedures and protocols, disciplinary and applicable rules and ensure compliance with legislations (Health and Safety, Data Protection, especially the privacy of members, petitioners and volunteers alike).
xi. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
This position is based in our head office in Hayle, Cornwall - We are unable to offer remote working.
“Peace of mind and practical help for older people – love, care and safety for pets”


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
For over 145 years, Leeds Jewish Welfare Board has provided support the Jewish community and North Leeds community as one of North Leeds’ most established Social Care Charities. Our vision is to positively change lives and we do this by delivering an extensive range of community support and registered care services to over 1,000 people every month.
At Leeds Jewish Welfare Board, we offer a diverse range of volunteer roles to suit various interests, skills, and schedules. Whether you’re passionate about lending an empathetic ear, organising events, or providing practical assistance, we have a role for you.
Role Summary
The Volunteer Development Officer plays a crucial role in supporting LJWB’s charity mission to positively change lives. This role will ensure the volunteering team continues to provide a positive experience for our team of nearly 240 volunteers, ensuring they feel valued and are effectively contributing to the organisation’s work.
Key responsibilities
- You will develop and implement strategies to recruit volunteers from diverse backgrounds.
- You will create engaging material and campaigns to attract potential volunteers.
- You will design and facilitate training sessions for new volunteers, ensuring they understand their roles and responsibilities.
- You will conduct regular check-ins with volunteers to assess their satisfaction and address any issues.
Requirements
- Proven experience in volunteer management or community engagement
· A confident, enthusiastic and accurate communicator both verbal and written.
· Excellent written and verbal communication skills, with a talent for storytelling.
· High level of organisational skills with a great attention to detail.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
· Experience of Volunteer Database management system
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about empowering young people to unlock their potential?
Do you have the skills to support our busy team of Educational Partnerships Managers to deliver impactful programmes within education? If so, we have an exciting opportunity for you to join our team as our Delivery and Volunteer Support Coordinator at Young Enterprise (YE).
About us
This is a fantastic opportunity to join a team of over 90 employees and over 2000 volunteers united by our goal to empower young people to discover, develop, and succeed by equipping them with the skills, knowledge, and confidence they need to thrive in work and life.
Through hands-on enterprise and financial education programmes, Young Enterprise helps young people build essential skills such as problem-solving, teamwork, leadership, and financial literacy—preparing them for the modern world.
Since we set up in 1962, we have ensured over 7 million young people had the opportunity to prepare for the world of work and over 1 million young people set up and run their own business.
Why Work for Us?
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. Here’s what you can expect from us:
- People-Focused Culture: A friendly and supportive workplace where we work together to achieve our mission.
- Commitment to Equality and Diversity: We actively promote an inclusive environment where everyone can thrive.
- Generous Benefits Package: Enjoy a generous holiday allowance, access to an NHS top-up scheme, Employee Assistance Programme, cycle-to-work scheme, and more.
- Mentorship Opportunities: Access to a mentoring scheme with a corporate partner to support your personal and professional development.
- Life Assurance: Group Life Assurance for added peace of mind.
- Pension scheme
About you:
- A Motivated Self-Starter: Someone who is proactive, driven, and able to take initiative.
- Strong Relationship Builder: Someone who enjoys building and nurturing strong relationships internally and externally, and values volunteers and the contribution they make.
- Excellent Organisational Skills: The ability to prioritise, manage multiple tasks, and problem-solve effectively under pressure.
- A passion for events: The ability to support the organisation of events – from inception to delivery and review.
- Enthusiastic about volunteering: Someone who understands the impact of volunteering, with the passion and drive to ensure that our volunteers have an excellent experience.
About the Role:
As the Delivery and Volunteer Support Coordinator, you will play a vital role in supporting the work of the Educational Partnerships team in London and the SE. This means you'll be supporting our work with schools that serve young people from areas with the greatest barriers to social mobility. Your mission will be to ensure YE’s programmes in London and the SE are delivered effectively and ensure our volunteers feel well supported throughout their volunteer journey with YE.
You’ll be a key member of YE’s Educational Partnerships Regional Team, collaborating closely with Educational Partnerships Managers, the Educational Partnerships Regional Manager, the Volunteering Team and National Fundraising to support the success of our enterprise and financial education programmes. These programmes are designed to help young people make positive contributions to their communities and society, while equipping them with the tools to shape their own future.
This is a dynamic and rewarding role where no two days are the same. There is a degree of manual handling and you may be required to work some evenings and weekends. You will engage directly with internal and external stakeholders and take responsibility for several reporting and administration processes.
Key Responsibilities:
- Develop and Nurture Relationships: Cultivate and expand internal and external relationships that facilitate the delivery of YE’s programmes and services effectively.
- Volunteer Management: Identify, recruit and locally train event-based volunteers. This will include harnessing excellent relationships with volunteers, ensuring that our volunteers are supported on their journey with YE.
- Event support: Manage all the logistics for various events that occur as part of YE’s programmes over the course of an academic year. Including, launches, training, trade fairs and showcases.
- Collaboration and Teamwork: Work alongside your regional team to achieve shared KPIs, contributing to the success of the region and the wider organisation.
- Safeguarding: Undertake training and ensure YE’s safeguarding policy is adhered to at all times.
- Tech-Savvy: Competence in using IT tools such as Microsoft Word, Excel, PowerPoint, and Teams.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment. In most cases a previous conviction will not prevent you from being great at this role - to find out more please refer to the job description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
How to Apply:
If you’re ready to make a real difference to the future of young people in London and SE, we want to hear from you! Please send your CV and a cover letter (no more than two pages) outlining why you are the ideal candidate for this role. Applications must be submitted by 23:30 on 17 April 2025. Please note that applications without a cover letter will not be considered.
Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. While we aim to respond to all applicants, if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.
Join us and be part of an organisation that’s shaping the future of young people across the country. Apply today!
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
In our mission to help change lives and build healthy, resilient communities in Somerset, we are currently recruiting for two full time Development Managers.
Funded by the national Volunteering for Health programme, these exciting roles will support the development of volunteering within two Primary Care Network (PCN) areas, Frome and the Rural Practice Network (Wincanton, Castle Cary, Queen Camel and Milborne Port).
The role involves piloting new ways of working and supporting the needs of the community to improve health outcomes through volunteering and volunteers. It will also involve working with a range of partners within each PCN area to complement existing activity and explore new opportunities, ensuring activity is joined up and placing the volunteer at the heart.
It is anticipated that the learning from this work will help to inform a future county wide volunteering strategy.
We’re looking for a creative individual with a strong understanding of local volunteering trends and experience in coordinating volunteer programs, capacity building, and co-production. You will be skilled in engaging diverse communities, developing strategic partnerships, and supporting marginalised groups while promoting equality and inclusion.
For further information about the role, who we're looking for, and to apply, please visit our website.
The client requests no contact from agencies or media sales.
Grade: 4
Position type: Full-time permanent, 37.5 hours per week. Occasional travel away from home. Flexible working, part-time and job share considered
Responsible to: Head of HR
Interdependencies: Community Volunteer Engagement Officer, Deployments Manager
Direct reports: Matrix management of People Assistant
Location: ShelterBox HQ, Truro or remote working (within the UK only) with quarterly trips to HQ
Role purpose:
ShelterBox could not run without our incredible volunteer base. We have a network of over 200 volunteers who do everything from raising awareness of ShelterBox in the UK to delivering aid to multiple regions globally.
This role is about providing the vital infrastructure and strategic direction that ensures all our volunteers have a great experience with us and feel part of the ShelterBox family. It’s also about ensuring we are making the most of the amazing skills, networks, and experience that our volunteers bring to the table.
This role will also directly manage our ShelterBox Response Team volunteers, a group of dedicated and highly skilled individuals who support our teams on deployments overseas. You will ensure they are supported and managed effectively and remain engaged with our mission and values.
The successful candidate will lead people across the organisation to ensure everyone who works with volunteers is fully supported and confident to do so. The role will challenge and stretch us to consider how to do better, offer more, and work differently to increase levels of involvement.
Who are we looking for?
ShelterBox is seeking a passionate volunteer manager with experience of working strategically and with multiple stakeholders. You will have the ability to bring out the best in people. You will be able to inspire others and bring about sustainable change in both short- and long-term objectives.
You will have a working knowledge and understanding of great volunteer management both in the UK and globally and be able to support managers and colleagues to manage their volunteers well.
Duties will include but not be limited to:
· Manage and support the volunteer ShelterBox Response Team (SRT) members
· Working with colleagues in the International Programmes and Learning & Development Teams, ensure SRT volunteers are ready to deploy when needed, including being up to date with training requirements
· Review, develop and implement the SRT strategy and ensure it supports engagement strategies and develop new approaches to maintain and build SRT communication and relationships - including but not limited to webinars, SRT working group.
· Work with the organisation to plan the recruitment, selection and retention of the volunteer workforce
· Giving leadership and strategic direction to ShelterBox volunteering across the organisation, with responsibility for ensuring good practice.
· Reviewing, developing, and implementing an organisation-wide volunteering strategy.
· Promoting and enabling a positive culture of engagement that values the work of ShelterBox volunteers working alongside staff and those volunteers that work with our teams overseas.
· Ensuring that all volunteering opportunities are understood and respected within ShelterBox.
· Working closely with staff across the organisation to ensure consistency of advice, guidance and support provided to all volunteers.
· Working closely with colleagues to support in development of appropriate communications, engagement materials and resources to support the volunteer network.
· Provide accessible and timely professional guidance to staff working alongside volunteers across the organisation, especially volunteer managers, in line with policies and procedures.
· Overseeing the volunteering budget; adhering to the correct procedures and cash flow is managed effectively.
· Work with the International Fundraising Team to support international volunteers and Global Ambassadors.
· Conduct an annual volunteer survey with all volunteers, analyse results and plan interventions and implement improvements according to the data.
· Provide reports to the People and Risk Committee to assure that the experience of volunteers is consistently of a high quality.
· Maintain and strengthen the Investors in Volunteer commitment and work through recommendations following our assessment.
· Chair the Volunteer Manager’s Forum.
· Support the regional networks for all volunteers creating opportunities for meeting in person, peer support and learning.
· Developing and reviewing organisational volunteer policies and procedures and ensuring they are fit for purpose.
· Work with the EDI working group to implement EDI recommendations for the volunteer network.
· Work as part of the Safeguarding Working Group to ensure safeguarding policies and practices are reflected for all volunteer roles.
· Be part of the Crisis Management Working Group
· Work in partnership with the Learning & Development Team and Volunteer Managers and the NCVO network to develop engaging training opportunities for volunteers.
· Support the delivery of the Global Induction to the volunteer network.
· Manage volunteer complaints and concerns appropriately and in a timely manner through the Resolving Differences policy.
· Manage the work experience offer for the organisation.
Other responsibilities
· Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of the UK's most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a meticulous individual to join the organisation as an Assistant Volunteer Engagement Manager. You will assist in resourcing and supporting volunteering opportunities as a pathfinder for organisational-wide development in UKI (United Kingdom & Republic of Ireland) Territory of The Salvation Army.
As an Assistant Volunteer Engagement Manager, you will support the development of new volunteering opportunities and the systems to recruit, match, induct, train and support volunteers.
The Salvation Army has excellent volunteering opportunities and so you will also assist in developing a robust system for capturing Volunteer data and ensure data integrity is maintained.
The successful candidate(s) will be able to demonstrate:
- Significant knowledge and experience in partnership collaboration, networking with other agencies and building corporate volunteering partnerships.
- Significant knowledge and empathy of working in the faith-based sector or charity sector.
- Significant knowledge of recruiting, onboarding, and the on-going effective management of volunteers.
- Excellent people skills and communication skills, with a passion to move the organisation through cycles of change.
- Significant training, presentation skills and experience, with a view to assisting in developing our large portfolio of volunteers.
- A proven track record in working with and analysing electronic databases and proficiency in all MS IT suites.
- A proven track record of working across all levels of an organisation competently and effectively.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme
To complete your application please visit our website where you can download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Closing date: Monday 28th April 2025.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Volunteering Coordinator
£28,725 FTE or £17235 Pro rata + 7% pension contribution
Shrewsbury, Shropshire - flexible, hybrid working
21 hours a week
Permanent
Closing date: 9am on 10th April 2025
Interview dates: 10th April 2025 onwards
We’re looking for a Volunteering Coordinator to join our team!
We're looking for someone to ensure we have skilled and motivated volunteers supporting all areas of the Trust’s work. You'll support a thriving network of local branches and community groups all aiming to tackle the biodiversity and climate crises and well as inspiring action for nature.
While delivering this role, the postholder will need to work with due regard to Health and Safety, the UK General Data Protection Regulations, the Fundraising Code of Practice, Safeguarding and other policies and procedures.
We’re looking for those who:
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Have a passion for nature and volunteering
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Have worked with communities or networks to empower action
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Have volunteer management experience
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Understand the motivations of volunteers as well as the health and safety needs of working with volunteers
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Have a track record of managing people
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Are top class administrators
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Are people persons: able to communicate clearly, forge excellent working relationships with a wide range of people and have difficult conversations where needed
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Are computer literate with MS Office and database experience
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Hold a full UK driving licence.
The Trust is committed to building an equal, diverse and inclusive workforce. We encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible.
Why work for us - benefits we offer:
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25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
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Salary sacrifice benefits
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Life assurance
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Generous pension - company contribution 7%, employee contribution 3%
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Enhanced Sick Pay
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Flexible working policy
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Employee Assistance Programme
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Staff discounts
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Employee away days
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Coaching
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Support with training and development to assist career progression
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Inclusive & supportive work atmosphere
Safeguarding:
Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level
No enquiries from agencies or for further advertising will be taken.
About us:
Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibility for increasing the number of volunteers, including those with lived experience, developing the volunteers we already have and spending time developing training and supervision opportunities to retain and support our volunteers.
About Slough Foodbank
Slough Foodbank believes that no one in the community should have to face going hungry. That’s why we provide three days’ worth of nutritionally balanced, emergency food and support to local people who are referred to us in food poverty crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.
Last year we provided 12,147 emergency food parcels, which was a 7% increase on the previous year. In addition to providing food and basic toiletries, we try, by means of signposting and monitoring and discussions with the supporting referrer to give a helping hand through a crisis.
Job purpose
We’re seeking an experienced Volunteer Coordinator to manage the recruitment, training and ongoing support of our team of 130 Volunteers. You will have excellent communication and organisation skills whilst at the same time being sensitive to volunteers and their needs and have an encouraging approach. Our reach is culturally diverse and you’ll work with people who have varied experiences. Are you excited to make a real difference in the local community?
Main duties & Responsibilities
The Volunteer Coordinator has responsibility for increasing the number of volunteers, including those with lived experience, developing the volunteers we already have and spending time developing training and supervision opportunities to retain and support our volunteers. The role is varied and responsibilities include:
- Volunteer Recruitment
- Volunteer Training and Wellbeing
- Managing our corporate volunteering projects
- Volunteer Communication
- Manage Volunteer Administrator and oversee management of volunteer rotas and administration
- Being part of voluntary network within Slough and attending meetings and workshops where appropriate
- Analysing data and writing reports to provide information on impact of volunteering
The Volunteer Coordinator will report to the Foodbank Manager.
Remuneration and how to apply
Part time, 21 hours per week based in Slough. 2-year Fixed Term Contract.
Salary: £20,420 per annum.
Closing date: Friday 18th April. We may appoint earlier if the right candidate applies.
This role will be subject to a DBS check and requires a driving licence.
Slough Foodbank is a faith-based charity but applicants of all faiths and none will be considered. The charity is motivated by Christian principles, follows biblical values and has strong associations with local churches.
The client requests no contact from agencies or media sales.