Volunteering Management Jobs

We couldn’t run Manchester International Festival without the dedication, energy and enthusiasm of our amazing volunteers. Some 426 volunteers got involved in MIF23, our last festival, doing everything from helping out with preparations to greeting the public at our events. Our Festival Volunteer Manager is critical to the smooth running of this programme.

Our Festival Volunteer Manager will lead on the recruitment of MIF volunteers, training and induction, and support for volunteers taking part in the 2025 programme. They will ensure that the volunteer programme is inclusive and accessible, and that volunteers have a fantastic experience at all points that they interact with us.

The primary focus of this role is leading on the volunteer-facing aspects of the MIF Volunteer Programme, however the post holder will work within a Volunteering Team that also delivers other Factory International volunteering programmes, including those at Aviva Studios, and may also support the delivery of these from time to time.

This role will involve a significant amount of evening and weekend working – particularly during May, June, and July, to facilitate the delivery of the programme. It is likely that this role will involve working additional hours, particularly during the Festival, which can then be taken back on a flexible basis. 

Festival Volunteer Manager Responsibilties

- Lead on volunteer recruitment for MIF25, ensuring and encouraging applications from diverse communities across Greater Manchester and supporting the application and selection processes for new and returning volunteers

- Plan, develop and deliver training and induction schemes for MIF volunteers

- Organise social events, volunteer placements and other volunteer activities leading up to, during and immediately after the 2025 Festival

- Ensure efficient and accurate administration of the MIF volunteer programme including maintaining databases and schedules, processing volunteer expenses and contributing to evaluation processes and reporting

- Manage Volunteer Team Leaders who in turn manage, support and encourage the wider volunteer team. Manage any placement hosted with the Volunteering Team

- Coordinate with departments across Factory International to ensure that their MIF volunteer requirements are being met, and that the volunteer programme is integrated into the work of the organisation to best effect. This includes contributing to the volunteering team’s relationship with key festival partners, ensuring that they are kept informed and involved both before and during the Festival

- Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact

Festival Volunteer Manager Person Specification

ESSENTIAL 

- Excellent communication skills, including written communication and verbal presentation skills

- Excellent organisational and administrative skills, including attention to detail when dealing with large amounts of data

- Experience of line managing staff or volunteers

- Ability to work on own initiative as well as part of a team

- Ability to manage multiple priorities and meet deadlines

- Flexible and adaptable approach to problem solving within a fast-paced environment

- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

- Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)

 DESIRABLE 

- Experience of leading a volunteer programme (or other similar programme) involving large numbers of people

- Experience of working with a Volunteer Management System (i.e. an online system that holds volunteer records, enables applications to be submitted, enables rota-ing, etc)

- Experience of having worked or volunteered on a large festival or event

- Experience of designing and delivering training programmes or sessions

- Positive and enthusiastic attitude with a commitment to excellence

- Enthusiasm for training, mentoring and support of emerging talent

We are looking for a National Volunteer Manager to join our team based in London Borough of Sutton on a hybrid basis (approximately3 days on site weekly). 

Crimestoppers provides a voice to the disenfranchised, reaching out to people who want to do the right thing but can’t quite bring themselves to talk to the police directly, either out of circumstance or other factors.

Our charity status and guarantee of anonymity encourages people to report what they’ve seen, know or heard. It helps prevent crime with no repercussions on the individual at all. We are, and always have been, inclusive: we don’t judge – we’re here for everyone who needs us, anonymously

We’re an independent charity that gives people the power to speak up and stop crime, 100% anonymously.

Benefits of becoming our National Volunteer Manager:

• 30 days annual leave + 8 bank holidays
• 3 days paid volunteering leave
• Access to benefits platform CS Advantage & Tickets for Good
• Employee Assistance Programme - Wisdom
• 4% pension contributions, with salary exchange option
• Life insurance worth x2 your salary
• Learning & development pathways and opportunities
• Service length rewards at 2, 5, 10, 15 years and beyond
• Annual social events
• Cycle loan scheme and travel loan scheme
• Free car-parking
• Free annual flu vaccination and eye test

About the National Volunteer Manager role: 

The purpose of this post is to help maximise the contribution of our volunteers and their role in our ultimate goal of providing communities a channel to speak up and stop crime, 100% anonymously. With over 300 volunteers undertaking a variety of roles all over the UK, this post will play a vital part in shaping volunteering within Crimestoppers.

Key responsibilities of our National Volunteer Manager:

• Promotes the value and contribution of volunteers to achieve Crimestoppers aims and objectives.
• Provides a professional and supportive volunteering environment, supported by knowledgeable staff and providing opportunities for our volunteers to thrive.
• To make sure that volunteer activity supports the delivery of our charity’s strategy by providing direction, encouragement and idea sharing with volunteer leaders across the UK.
• Develop and implement long and short-term plans to sustain and further develop our volunteering networks and policy to help achieve the charity’s UK wide strategy. This includes championing diversity and exploring better ways of achieving our goals with volunteers. This includes our network of volunteer committees and other models of volunteering.
• Promote the value of volunteering throughout the Charity. To embed this in our culture so we celebrate the meaningful contributions of individuals and make sure our volunteers have a great experience with us.
• Facilitate success across our volunteer network, promoting learning and best practice.
• Responsible for organisational-wide internal communications with volunteers, including regular news updates. Encourage and facilitate volunteer feedback to staff and management. Deal with any issues / complaints relating to volunteers fairly to all concerned and act as needed.

What we're looking for in our National Volunteer Manager:

• Evidencable experience of working with and managing a significant number of volunteers
• Successful at relationship building and sustaining these
• Highly skilled at motivating and leading volunteers and staff
• Good understanding of the difference between managing volunteers and staff
• The ability to consult on plans and co-create with volunteers to make sure our plans are inclusive
• Skilled and experienced at written communication, including projects and management reports
• Excellent diplomacy skills, with experience of making and following through on sometimes difficult decisions and situation
• Skilled at volunteer recruitment, from implementing successful processes to assessing suitability of potential volunteers for specific roles.

To apply, please submit your Covering Letter and CV. In your covering letter please detail your experience and motivations for applying with 'National Volunteer Manager' in the subject title. 

Interview date(s): Provisionally set for the either w/c 20th or w/c 27th January 2025. Successful applicants will be notified as soon as possible.

We encourage applications from people of all backgrounds and would be happy to speak about any reasonable adjustments that you may require in the application process and beyond

No agencies please.

Closing date: Friday 10th January 2025

· To be responsible for the recruitment and retention of Doorstep Library volunteers for home and online reading projects, ensuring they are fully trained and vetted and able to deliver our reading projects in accordance with our policies

· To devise and deliver a volunteer recruitment and retention strategy to ensure Doorstep Library has sufficient volunteers to deliver it targets

· To actively manage and develop the volunteer journey to ensure that our volunteers’ time is maximised and that they have a fulfilling and rewarding volunteer experience

· To line manage the Volunteer Coordinator and matrix manage the Volunteer Support Officer

ABOUT THE ROLE

We are looking for an experienced and dynamic volunteer manager with the skills, confidence and ability to build, maintain and report upon a diverse and committed volunteer cohort to deliver our home and online reading sessions. You will be a passionate advocate for children’s literacy and a creative thinker, able to spot and develop opportunities for engagement in local communities and with corporate partners.

An excellent communicator verbally and in writing, you will be able to tell the Doorstep Library story to a wide variety of audiences and promote the benefits of volunteering with us. You will build upon existing work to create and deliver a volunteer recruitment strategy that meets our requirements and enables us to deliver our targets and grow our services.

In return, we offer a varied role in a small friendly team, with an exciting blend of strategy and delivery which you can shape and make your own; a flexible approach; and training and development opportunities.

 

MAIN RESPONSIBILITIES & DUTIES

STRATEGIC

· Work under the guidance of the Head of Delivery & Engagement to design, implement and be responsible for the Volunteering Strategy - to recruit, train and retain enough volunteers to meet our delivery targets and grow our services

· Collaborate with the Service Delivery Manager and the Marketing & Communications Manager to identify delivery gaps across boroughs and create targeted recruitment campaigns

· Work with the Fundraising team to develop and manage corporate volunteering from/with income partnerships

· Research and reach out to community events/groups to raise awareness about Doorstep Library in the areas we operate in

· Manage the Volunteer Committee – coordinating and enlisting volunteer involvement as required, delivering outcomes

· Have overall responsibility for the evaluation and development of training and guidance resources for volunteers

· Diversify the volunteer offer and establish/develop supporting partnerships with schools and corporates

· Provide quarterly volunteering reports for SMT, the CEO and the Board of Trustees

· Keep abreast of current developments in the volunteering sector, ensuring our volunteering offer is up to date

· Lead on the development and systematic review of volunteer related policies, processes and procedures.

· Where requested by the Senior Management Team, contribute to the review of wider Doorstep Library policies, processes and procedures.

· Adhere to Doorstep Library policies, processes and procedures in all aspects of volunteer management

 

DELIVERY

 (with the support of the Volunteer Coordinator and Volunteer Support Officer)

· Manage the successful and timely completion of the volunteer onboarding process, including- interviews, DBS checks, references and liaising effectively with the delivery team on volunteer trials and appropriate placement across our projects

· Create, deliver and systematically review volunteer training (initial and refresher) ensuring content is up to date and all volunteers are fully trained in delivery and safeguarding in line with Doorstep Library’s policies

· Develop and manage the stewardship of volunteers on an ongoing basis and retain comprehensive oversight of all volunteers throughout their volunteering journey

· Curate, with the Marketing & Communications Manager, regular content and communications about our volunteering offer (i.e. case studies, blogs, newsletters etc.)

· Oversee the functionality of the relevant parts of the Volunteer Database (managed by an external company) suggesting improvements/developments where necessary

·  Ensure the database is kept up to date with required information about all volunteers

· Work with the Marketing & Communications Manager to ensure our website volunteering pages and ‘Volunteers’ Area’ are up to date with relevant content

· Collaborate effectively with the Service Delivery Manager to ensure project volunteering needs are met

· Ensure effective communication with the Service Delivery Team on volunteer issues

HR AND LINE MANAGEMENT

· Direct Line Management responsibility for the Volunteer Coordinator (full time) and matrix managed responsibility of an existing member of staff (Volunteer Support Officer) working one day a week with the volunteer team

 

PERSON SPECIFICATION

Essential Criteria

Demonstrable experience of recruiting and managing volunteers

Excellent communication skills with the ability to communicate effectively in writing and in person on a variety of platforms and to a wide range of audiences

Strong presenting skills, able to tailor talks/presentations to different groups of different sizes and backgrounds

Demonstrable experience of building and stewarding relationships/partnerships

Able to manage and interpret large amounts of (largely numerical) data

Able to produce clear written reports

Effective and willing collaborator, able to work with other colleagues in other teams to achieve shared objectives

Able to manage own time and well-being effectively, ensuring targets/objectives are met while work/life balance is effective

Ability to see the bigger picture and translate thoughts and ideas into strategic plans

Ability to think laterally and creatively to recruit volunteers in a competitive volunteering landscape

Line management experience

 

Desirable Criteria

Familiarity with databases, analysing data and running reports

About Cosmic Charity

Cosmic supports the work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We fund vital equipment, staff training, research, and support services for patients and their families.

We are seeking an Events and Volunteering Manager to join our small, friendly charity at a pivotal time in our journey. Cosmic is rapidly growing both our service delivery and our team, making this an exciting opportunity to play a key role in shaping the future of a very special and much-loved charity. This role will oversee and manage the end-to-end planning and high-quality delivery of all income-generation and engagement events for Cosmic, with the goal of maximising income, enhancing supporter engagement, and raising the charity’s profile.

Cosmic already has a portfolio of events ranging from our Cosmic Walk, Dragon Boat and Duck Race, Cosmic Ball, and various annual events hosted by our corporate partners. These events form the backbone of our engagement efforts and provide critical opportunities to connect with supporters, raise funds, and promote our mission. This role will manage the existing events while also developing new opportunities, ensuring a dynamic and diverse event portfolio. Additionally, it will provide Cosmic with the opportunity to develop a collaborative Events Strategy in line with the wider organisational growth strategy, aligning our events with and supporting our overarching objectives.

The Events and Volunteering Manager will also be responsible for facilitating and formalising all Cosmic volunteering opportunities, including our corporate engagement programme, ensuring they align strategically with the charity’s service delivery goals while delivering mutually beneficial outcomes for both the organisation and the corporate partner.

Key Responsibilities

Event Planning and Delivery 

• Develop the Cosmic Events Strategy by effectively initiating and delivering a calendar of events suitable for our audiences, that will drive audience reach and income, focusing on delivering a good return on investment and achieving set objectives.
• Take overall responsibility for planning, organising, and executing a wide range of events, from initial concept to post-event evaluation.
• Lead on all aspects of project management for events, including:
  • Developing and managing event budgets, ensuring cost-effective delivery.
  • Coordinating event invites, monitoring RSVPs, managing guest correspondence, and ensuring strong attendance.
  • Sourcing prizes, managing material production, and liaising with external suppliers.
  • Producing risk assessments and contingency plans to ensure the smooth running of events.
• Promote events effectively to ensure strong attendance and engagement, using a variety of communication channels to reach the correct audiences.
• Oversee on-the-day event delivery, including running briefings, managing running orders, volunteer coordination, and logistics setup.
• Build and maintain strong relationships with external stakeholders, including suppliers and committees, to ensure the success of events.

Event Development and Innovation

• Strategically plan all events a year in advance via a comprehensive calendar to allocate resources effectively and align with the Cosmic 3-year plan.
• Design a varied programme of engaging, high-quality events to attract new supporters and steward existing ones.
• Identify opportunities for new event concepts to grow income streams and increase awareness of the charity’s work.
• Monitor and analyse event performance and ROI to provide insights for improvement.

Supporter Stewardship

• Develop and implement tailored stewardship plans for event donors, ensuring longterm engagement and retention.
• Collaborate with the wider team to provide excellent donor care and build strong relationships with key supporters.

Corporate Partnerships

• Under the leadership of the Senior Philanthropy Manager, steward relationships with relevant corporate partners, developing strong links and identifying opportunities for collaboration via Cosmic events, corporate partnerships/fundraising and volunteering opportunities.
• Coordinate all corporate volunteering activities in collaboration with NHS and Cosmic service delivery colleagues.
• Develop high-quality materials for proposals and presentations to engage potential corporate supporters in events and volunteering.
• Act as the key point of contact to liaise with corporate partners who host and plan events on behalf of Cosmic, ensuring that all income generation, awareness and partnership opportunities are maximised at these events.

Volunteer Management

• Develop and oversee a structured volunteer management programme, ensuring clear roles, responsibilities, and objectives for volunteers across Cosmic’s activities.
• Recruit, onboard, train, and manage volunteers to support:
  • Office-based activities: administrative tasks, office organisation, and day-today support. 3
  • Cosmic events: providing event-day support, including setup and stewarding.
  • Wider projects: community engagement, fundraising initiatives, and special projects.
• Provide ongoing support, training, and recognition to ensure volunteers feel valued, engaged, and aligned with Cosmic’s mission.
• Maintain accurate volunteer records and ensure compliance with relevant policies and safeguarding procedures.
• Collaborate with colleagues across the charity to integrate volunteers into organisational service delivery plans effectively.

Administration and Reporting

• Maintain accurate records of event attendees, income, and expenditure in the charity’s CRM Donorfy.
• Provide regular updates on event progress and performance to senior leadership and trustees.

General Duties

• Build strong relationships across the charity, NHS units, and key stakeholders to identify opportunities for collaboration.
• Keep abreast of trends and innovations in the events and fundraising sectors to ensure best practices.
• Undertake other duties as required to support the charity’s objectives. 

For the full job description and person specification, please see the attached document

BVSC is all about supporting the voluntary sector, the volunteers and residents in the best way possible.  We aim to unlock the potential of all voluntary organisations, from the grassroots small groups to the well establised larger charities. 

We’re looking for a talented and experienced person to lead our mission to innovate, expand and enhance our services. Your leadership will support our commitment to build the capacity of local charitable organisations by providing, and supporting your team to provide, targeted support to increase sustainability of organisations, with a specific focus on Children and Young People. You will also lead on our vision of making volunteering more accessible, driving forward an innovative volunteering strategy for Bexley.  If you can apply the skills of leadership, strategy, monitoring, evaluation and financial oversight – we’d love to hear from you!

We’re looking for a high energy and hands on Volunteering Officer with great people skills, who is well-organised and can work effectively in a busy environment. You will be supporting volunteers throughout their journey with Sufra, from first point of contact, to interview, to onboarding, to continued support, enabling our volunteers to flourish and feel valued.

Sufra NW London is a local charity established in 2013 to address both the causes and consequences of impoverishment in the community.

Based on St. Raphael’s Estate, the London Borough of Brent’s most disadvantaged neighbourhood, we work with families living in poverty, asylum seekers and refugees, and people experiencing homelessness and social isolation.

With the help of our volunteers and partners, we coordinate a network of food banks, kitchens, a community shop and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support and our award-winning community garden.

Our Volunteering Officer will help us to manage and support our 250 volunteers as well as growing our volunteer numbers through effective recruitment and retention so that we can effectively run our food bank, advice services, and community spaces to prevent hunger, fight poverty and build community.

About BIG Alliance

BIG Alliance (Businesses for Islington Giving) delivers business-supported employee volunteer programmes to strengthen links between businesses, community organisations and education institutions across Islington. In doing so, it aims to help address issues of poverty and isolation, which are prevalent across the borough, despite the perception of Islington being an area of high wealth. 47.5% of primary school children in Islington live in poverty, the third highest rate in London.

Established in 2012, BIG Alliance aims to make community investment easier, more effective and more rewarding for its business members.  It is a partnership between, East London Business Alliance – a registered charity that has been supporting the social and economic regeneration of east London for 30 years, Macquarie Group – principal funder and founder, and Islington Giving - funder and founder.  To date, BIG Alliance has placed more than 9,000 business professionals into volunteering opportunities within over 200 community organisations, schools, colleges and universities.

ELBA has an excellent employees benefits package including generous leave, flexible balance between working from home and the office, above sector average maternity and paternity pay, 5% pension contribution, life assurance, and a great learning and development programme, including access to free accredited courses up to degree and post-graduate level. 

Purpose of the job
The main purpose of the job is to facilitate development and delivery of the BIG Alliance’s skills-based volunteering programme, which utilises the skills, experience and sector-specific expertise of employees within our business partners to support Islington’s community organisations and residents.

Our skilled volunteers are placed with a community partner or beneficiary either individually or join one of our annual programmes which include: CoRe (Community Resourcing), Board Builders, Leaders in Partnership and Time to Talk. Over 2,500 employees have been placed as skilled volunteers through BIG Alliance since 2012 providing expertise in law, finance, IT, HR, and marketing and communications to name just a few.

The postholder will be responsible for the successful delivery of various aspects of this programme, delivering exciting, innovative employer supported volunteering projects that meet the expectations of specific corporate supporters, and the needs of the community with key geographical focus in Islington.

Job Description
Main duties:
• Collaborate closely with community partners, corporate partners and BIG team to understand community needs and design appropriate employee volunteering activities to address these needs
• Develop relationships and effective partnerships with key stakeholders in the community including the local authority and community infrastructure support organisations to maximise the impact of BIG Alliance’s work.
• Support the delivery of all business skills activity and the wider BIG Alliance programmes.
• Proactively market volunteering programmes to BIG Alliance corporate partners.
• Source, place and manage cohorts of corporate volunteers in line with business plan and project targets.
• Develop effective working relationships with community affairs team with BIG Alliance corporate partners, ensuring that these companies are supported to develop employee volunteering and other initiatives that meet their targets, priorities and strategies.
• Implement effective evaluation and impact measurement tools in line with BIG Alliance corporate partner requirements, ensuring that evaluation informs best practise to ensure continuous improvement.
• Work on any projects with BIG Alliance, as and when required.

General
• Develop a broad knowledge of regeneration programmes and local authority priorities in Islington.
• Use BIG Alliance’s internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce
• Ensure that effective project management systems for monitoring and evaluation are in place and keep detailed records.
• Proactively generate case studies, news articles, photos and social media content to promote the work of BIG Alliance in line with BIG Alliance communication targets and protocols.
• Collaborate with other BIG Alliance colleagues on projects where appropriate and contribute to the development of BIG Alliance/ELBA as an organisation overall.
• Adhere to and implement policies, including equal opportunities and health and safety.
• Undertake any other reasonable duties as requested by your line manager.

Thank you for taking an interest in applying for this role at Imperial Health Charity.  As the Volunteering Manager for St Mary’s and Western Eye Hospitals you will be an inspiring and empowering leader of people, including volunteers and NHS staff, within the hospitals we support and to which we provide a service.

You will ensure that we attract, recruit and retain the right numbers and calibre of volunteers so that we continue to deliver a high-quality experience for patients, staff and visitors within our hospitals. The role is all about making sure our volunteering opportunities provide mutual benefit to the volunteer and to our beneficiaries.

You will play the leading role in designing and developing opportunities for volunteers from our local community to provide a valuable contribution to our hospitals and the work of our NHS Trust.

Job Title: Volunteer Officer- VAC115

Working Hours: 37.5 hours per week (Flexible and part-time working offered by agreement)

Salary: £27,000 per annum

Contract: Permanent

Deadline: COP Sunday, 19 January 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews to take place: Monday, 27 January 2025

Location: Leeds Hospitals Charity offices with the option to work from home.

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have experience in recruitment? Do you have a knack for building strong and meaningful relationships? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated; it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Working alongside the Volunteer Manager for Hospitals, the Volunteer Officer for Hospitals will provide support to deliver our ambitious volunteer strategy. This role will be responsible for the recruitment, training, induction and recognition of volunteers in our hospitals.

The person will: 

• Ensure that volunteers in hospital roles are recruited in line with charity recruitment procedures following SAFER recruitment practices and NHS England recruitment procedures as appropriate. 
• Build and maintain successful relationships with key stakeholders across the charity, Leeds Teaching Hospitals, and organisations across Leeds.
• Support the development and delivery of a recruitment plan for hospitals volunteering to ensure recruitment targets are met.
• Support on delivering a communication strategy that underpins recruitment targets for the hospitals.
• Ensure that all volunteers are offered an inclusive, rewarding, sustainable and equitable reward and recognition programme that regularly says thank you and aids retention. 
• Responsible for ensuring that the volunteer management database (CRM) is kept up to date for hospital volunteering and utilised in line with internal processes. 
• Deliver a volunteer training programme that ensures every volunteer in hospital roles receives appropriate mandatory and optional training as required by their role and has the opportunity for additional learning and development opportunities.

The successful candidate will have:

• 2+ years’ experience of recruiting volunteers or paid staff.
• Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
• Knowledge and understanding of volunteer best practice.
• Knowledge of safeguarding and GDPR in a volunteer setting.
• Experience of designing and delivering training in different formats.
• Strong written and verbal communication skills, including networking, influencing and relationship-building skills.

Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday.
• Flexible and Hybrid Working
• Volunteering Days
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programme
• Pension scheme- 5% employer contribution
• Annual pay review
• Health & Wellbeing support including access to Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Cyclescheme
• Car Lease Scheme
• NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.

Volunteering Development Co-ordinator - Fixed Term Contract - 12 Months Maternity Cover

Location: Oxfordshire
Salary: £31,122
Hours: 35
Department: Volunteering
Job Type: Full time
Contract Type: Fixed Term Contract

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people.  We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. 

You will be part of a wider Volunteering team responsible for developing our approach to volunteering and engaging local stakeholders across England and Wales. 

We currently involve approximately 500 volunteers who help raise funds and awareness of RABI within local communities. Most of our volunteers belong to one of 40 county committees.

Key responsibilities: 

Volunteer journey

• Work with the Volunteering Development Manager to ensure that RABI volunteering is accessible, inclusive, safe and enjoyable.
• Develop and introduce clear guidance and processes to support the volunteer journey – from recruitment, to induction, day to day management and exit.
• Update existing volunteer management policies, procedures and documents to ensure compliance with latest good practice guidance. 
• Support the introduction and ongoing management of systems to support volunteering and volunteer management.

Volunteer communications and recognition

• Support and co-ordinate improvements to volunteer communications – including regular newsletters, volunteer portal and role specific updates / guidance.
• Assist with formulation of the annual volunteer survey to collate volunteer feedback on all aspects of the volunteer experience.   
• Support the planning and delivery of events / meetings to bring the volunteer community together – to recognise achievements and collaborate.  Including annual conferences, online meetings etc.
• Co-ordinate RABI approach to national initiatives such as Volunteers Week, Big Help Out and Volunteer Managers Day.

Volunteer recruitment and diversification

• Work with RABI communications team to develop website content and other promotional materials to raise the profile of RABI volunteering and attract new interest.
• Support and co-ordinate the development of opportunities to involve new volunteers – including events volunteers, volunteer ambassadors, ‘micro’ volunteering opportunities etc.
• Work closely with the wider team to support existing committees to attract new volunteers and evolve their approach to involve more people.   

Volunteer learning and development 

• Develop and lead the centralised onboarding of volunteers, including references and (where applicable) DBS and other checks to ensure appropriate compliance.
• Support the development of volunteer induction and training across the volunteer network.   

Team support and development

• Maintain good working relationships with the volunteering team and wider teams, working cross-functionally to ensure collaboration across directorates.
• Work with the wider Volunteering team and other departments, to support and embed the volunteer journey and good practice in volunteer management.   
• Work closely with the Operations / Support team to support local committees with questions and guidance linked to volunteering.

Planning, reporting and evaluation 

• Contribute to future plans for the development of volunteering strategy. 
• Produce reports and evaluation on key metrics to support volunteering development and to ensure RABI volunteering complies with all regulatory and legal requirements.

General 

• Comply with RABI’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety and welfare.
• Take responsibility for professional development, working with your line manager to identify training that will support growth in the role. 
• Promote the Charity’s work. Attending external meetings and events in agreement with your manager.
• Perform any other reasonable task as required by your manager.

Person Specification: 

Essential 

• Affinity, understanding and demonstration of the goals and objectives of RABI.
• Experience of working with volunteers and volunteering development.
• Good understanding of volunteer motivations.
• Understanding and knowledge of good practice and legal implications across volunteering.
• Experience of creating policies and guidance.
• Excellent communicator, including face-to-face, in writing and via remote communications.
• Flexible and open to working occasional evenings and weekends to fit with volunteer availability.
• A positive and creative approach to work.
• Ability to record, analyse and evaluate large amounts of data.
• Self-motivated and confident in working both independently and in a team environment.
• Good written and numeracy skills.
• Ability to manage time effectively, prioritise workload and plan ahead.
• Working in a sometimes-pressurised environment, responding rapidly to changing needs.
• Good IT skills and experience of CRM, digital tools, marketing and social media platforms.

Desirable 

• Experience working within a root and branch charity – with local volunteer groups.
• Experience of implementing change including new systems to support volunteering.
• Able to challenge and accept constructive feedback through reflective practice.
• Be resilient and open to change in a developing department, and able to adapt to those changes.
• Understanding of Data Protection and volunteer management compliance and best practice.
• Experience of working Microsoft Dynamics CRM.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. 

Benefits 

• Competitive salary.
• Enrolment to Nest on commencement of employment and then opportunity after the probation period to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one. 
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on

REF-218727

Contract:  Permanent, full time 
Salary:  £53,000 - £56,000 per annum 
Location:  Hybrid based at one of our offices or sites 
Closing date:  Friday 10 January 2025 
Interview date:  Monday 20 January 2025 
2nd interviews:  Wednesday 29 January 2025 

Are you passionate about volunteering, engagement, and inclusion? At Blue Cross, we are seeking a Head of Volunteering & Internal Engagement to lead as our subject matter expert, shaping the strategic direction for volunteering and internal engagement, ensuring our organisational strategy translates into impactful objectives. 

More about the role 

In this pivotal role, you will partner with the People & People Services senior management team to ensure our people—both employees and volunteers—are at the heart of everything we do. You’ll drive equality, diversity, and inclusion across our activities, fostering an inclusive, collaborative, and diverse environment that supports the One Blue Cross mandate. 

A typical day will see you: 

• Developing innovative volunteering strategies, policies, and initiatives that drive our goals and support high-quality, compliant volunteering. 

• Collaborating with the Resourcing team to create strategies for increasing the diversity and number of volunteers. 

• Supporting Learning & Development to ensure training and development opportunities are engaging and effective for volunteers and their managers. 

• Managing internal communications to ensure all voices are heard and Blue Cross remains progressive and innovative in its approach. 

• Leading on the organisation’s culture survey and developing actionable plans to enhance engagement. 

• Designing and implementing new volunteering initiatives and solutions that meet the evolving needs of the charity. 

• Ensuring compliance with GDPR, DBS, and Health & Safety regulations, and managing the Volunteer Management System to meet organisational needs. 

• Driving EDI initiatives across the organisation, ensuring inclusion is at the core of our ways of working. 

This is a key leadership role, responsible for managing budgets, providing insights on volunteering trends, and reporting progress on strategic ambitions from a volunteering and engagement perspective. 

If you’re ready to make a meaningful difference and lead our volunteering and internal engagement work, we’d love to hear from you. 

This is a full-time position, working 35 hours per week Monday to Friday, with a hybrid arrangement that includes at least two days per week at one of our offices or centres. As part of the application process, we will ask you to specify your preferred work location. 
About you 

We’re looking for a strategic thinker with a proven ability to deliver results through collaboration and influence. You’ll bring outstanding problem-solving skills, a consultative approach, and a positive, energetic personality to this pivotal role. 

A first-class communicator, you’ll thrive under pressure and work effectively within deadlines as part of our senior management team. Leading by example with our values, you’ll confidently engage with people at all levels, both inside and outside the organisation, shaping impactful solutions for volunteering and internal engagement. 

Knowledge, skills, and experience   

• Proven experience of working at a senior level in volunteering.

• An excellent working knowledge of volunteering best practice management. 

• Demonstrable record of achievement of strong leadership especially in a matrix structure. Evidence of strong partnering skills, to achieve through results with and through others. 

• Experience of developing and implementing EDI practices. 

Although not essential, it would be great if you also had: 

• Experience of Internal Communications.

• Experience and knowledge of safeguarding and how to develop and implement an effective safeguarding culture. 

• Accredited volunteer management qualification. 

How to apply  

Click the apply button below and complete the online application process before the closing date on Friday 10 January 2025.

The recruitment process begins with a first stage on Microsoft Teams on Monday, 20 January. Candidates who are shortlisted will complete a personality questionnaire and participate in a feedback session via Microsoft Teams before attending the second interview and presentation task in person at our Burford offices on Wednesday, 29 January 2025. 

We reserve the right to close this vacancy early should we receive an overwhelming response.   

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   

Our generous benefits package includes:   

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)

• Programmes for physical and mental wellbeing support

• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family

• Free physiotherapy advice and face to face intervention

• Health cash plan

• Unlimited access to an employee assistance programme

• Pension scheme with enhanced employer contribution

• Professional fees paid with Continuing Professional Development and personal development support.

• Life assurance

• 20% discount on Pet Plan pet insurance

• Enhanced family friendly policies

• Recognition scheme

• Annual volunteer days

• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About The Role

Location - Covers the South East Region  
It’s an incredibly exciting time to join our team as a Local Communities and Volunteering Lead at Alzheimer's Society. 

You will shape our approach to working with local communities and volunteers, while becoming a vital part of our mission to support those affected by dementia during their most challenging times. As a dynamic and compassionate leader, you will identify ways to collaborate with local communities and volunteers to achieve our strategic ambitions, helping us make a real difference in the lives of people living with and affected by dementia. 

Your role will involve increasing volunteering opportunities while fostering a sense of connection and belonging to Alzheimer’s Society among local volunteers. You will lead efforts to engage underserved communities, manage crucial local partnerships and support fundraising initiatives. As a trusted expert who embodies our values of determined to make a difference, better together, and compassionate, you will be at the forefront of creating positive change. 

About you 
If you're passionate about working with volunteers, committed to promoting diversity and inclusion, and excited about the prospect of shaping the future of dementia support through community development and engagement, this is the perfect role for you. 

Join Alzheimer's Society today and be part of a team that's dedicated to improving the lives of those affected by dementia while working collaboratively to drive innovation and good practice. Don't miss this opportunity to lead, inspire, and shape the future of dementia support in your community.

Closing date: 3rd January
Interview date: 14th and 15th January

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Sitting within the Supporter Led Fundraising (SLF) department, the Regional Fundraising Team at Alzheimer’s Research UK (ARUK) is responsible for recruiting, stewarding and motivating individuals, companies and community groups to raise £3m per year. 

The team consists of 12 home based Regional Fundraising Officers (RFO’s). As one of three Community Fundraising Managers (CFM) you will be responsible for the line management of approx. 4-5 members of the team alongside the management of one of our income streams – either Regional Corporate, Community Groups or DIY.

Reporting into the Head of Regional Fundraising, you will work closely with senior stakeholders within ARUK and be required to play a key role in the implementation of the ARUK 10-year strategy and supporting on the development of the fundraising strategy.

You will work closely with the other CFMs and the SLF Managers Group to ensure consistency with supporter stewardship, manage budgets and support in financial planning, review team capacity and identify and manage priorities throughout the year, ensuring efficiency and a first-class supporter experience. Your overall goal will be helping drive our ambitious organisation growth and ultimately helping us find a cure.

Due to the nature of this role, we will require you to attend our Granta Park office, near Cambridge, one day per week, plus travel to meet the team and attend external meetings/events.

This is a 12-month fixed term contract to cover a period of maternity leave.

Main duties and responsibilities of the role:

Line Management

· Line management of the high performing remote Regional Fundraising Officers; inspiring and driving their success to ensure they remain highly motivated in their roles, achieve their targets and play a key part in the performance of the wider team. As well as 1-1’s and personal growth reviews.

· You will monitor, review, and empower direct reports to ensure effective communication across the wider team and with key stakeholders e.g. Volunteering, Corporate Team, Sporting Events Team, Gifts in Wills Team, Supporter Care Team, Supporter Engagement Team and others.

· Alongside the other CFMs you will be responsible for planning and delivering in person team meetings approx. 5 times per year – these are key meetings to bring the team together and share plans and ideas in addition to ensuring that the remote based team are meeting with and hearing from key internal teams.

Income streams

You will be responsible for one of the following:

· DIY Income Stream Ownership - Writing and delivering the strategy for the current income stream and bringing in ambitious growth to £2.5m over the next year.

· Community Groups Income Stream - Writing and delivering the strategy for the income stream and identifying areas of growth

· Regional Corporate Income Stream - Writing and delivering the strategy for the Regional Corporate income stream and identifying areas of growth

 

Monitoring and Reporting

· An immediate responsibility for this role is the implementation of the new CRM database (Salesforce). You will need to dedicate time to understating and supporting the implementation, ensuring that it works for the team and that the team are utilising it according to business process and its implementation allows for maximum benefit to the team and all areas of fundraising

· Manage the team’s income and expenditure budget, including monthly reporting, and supporting with monthly reforecasts, and annual budget and operational plan setting.

· Review supporter numbers and income against DIY targets to track impact, ROI and cost income ratio and report back regularly.

· Ensure the fundraising CRM is being used effectively to facilitate accurate supporter stewardship and financial reporting, data segmentation and analysis.

· Use data insights and trends to support the team in budgeting, forecasting and mitigation plans.

· Lead on the build, development and use of Power BI Reporting across DIY and other income streams.

· Continue to review and be willing to change team processes and contribute to wider organisational process changes where necessary.

Relationship Management

· Build and maintain excellent working relationships with agencies, platform providers and event delivery companies to identify new opportunities and ensure all avenues are being optimised for ARUK.

· Work with the Sporting Events Managers to create a process to identify and steward high-value event participants to add value to their fundraising and ensure we are spotting opportunities beyond their current event.

· Work closely with the Marketing & Engagement Team to brief in marketing requirements, share trends, learnings, and results to optimise future activities.

· Work closely with managers from SLF Departments to support on the strategic direction of ARUK, prioritise work and any conflicts across teams, as well as deliver any tactical projects, new processes and ways of working.

Strategy & Operational Planning

· Work in consultation with the Head of Regional Fundraising to develop the regional fundraising strategy and annual tactical plan for ARUK to continue to build income growth in line with organisational objectives.

· Stay abreast of sector activity and actively participate in sector wide forums.

Stewardship and Supporter experience

· Plan and deliver an excellent communications journey for DIY participants and regional supporters including exploring new technologies and how we can talk to our supporters in the way most effective and relevant to them - whether that be email, phone, face to face, through social channels. Whilst also ensuring it aligns with wider stewardship goals and future cross-sell asks.

· Work with the wider SLF team to share best practice, ‘surprise and delight’ success and re-engagement activity to help drive long-term loyalty.

· Work with Philanthropy and Direct Marketing Teams to build on the Mid Value Donor programme. 

· Work alongside Data and Insights Teams to understand the potential lifetime value of our supporters and ensure opportunities are developed for supporters to hold a long-term fundraising relationship with ARUK.

What we are looking for:

· Line Management experience.

· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.

· Good experience and knowledge of digital marketing strategies with a focus on supporter acquisition.

· Experience in creating supporter journeys.

· Proven track record of meeting or exceeding financial and non-financial targets.

· Good practice and understanding of GDPR and compliance.

· Adept at utilising data strategically for decision-making and achieving organisational goals and using analytics to identify trends and optimise donor engagement.

· Strong financial management and budgeting skills.

· Excellent communication skills, both verbal and written. 

· An ability to manage a busy and varied workload.

· Skilled at building excellent relationships with internal and external stakeholders.

· A positive and contagious enthusiasm to inspire others.

· An approachable team player who is always seeking opportunities for collaboration.

· An interest in data analysis and financial aptitude.

· Flexibility to work unsociable hours and willingness to travel.

Additional Information:

Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £43,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 12th January 2025, with interviews likely to be held week commencing the 20th January 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Job Title: Volunteer Services Coordinator- VAC121

Working Hours: 37.5 per week (Flexible and Part-time working offered by agreement)

Contract: Permanent

Salary: £23,464.28 per annum

Location: Leeds Hospitals Charity offices with the option to work from home.

Deadline: COP Sunday, 19 January 2025

Telephone Screening: CV's will be considered as they are received.  Shortlisted applicants will be contacted by telephone in the first instance. 

Interviews: Wednesday, 29 January 2025

Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?   Do you consider yourself someone with strong administrative and IT skills who can build positive relationships? If you said yes, then we want to speak to you!

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Volunteer Officer, we are looking for a Volunteer Services Coordinator who will be responsible for the recruitment and onboarding of Leeds Hospitals Charity volunteers.

The person will:

• Coordinate the recruitment and onboarding processes for new volunteers, providing personalised support to volunteers at each stage of the process.
• Maintain accurate and compliant records within the Charity’s database.
• Support Charity staff with their management responsibilities, ensuring they have the tools to manage their volunteers safely and effectively.
• Support volunteers with issues and concerns that they may have relating to their volunteering.
• Support with all elements of reward & recognition of volunteers, and coordinate content for the website / publicity / social media.

You will:

• Have a strong administrative background and proficiency in IT packages.
• Have a passion to work with and support volunteers of all ages, backgrounds and abilities.
• Have excellent written and verbal communication skills, with the ability to liaise with a range of stakeholders, audiences and partners.
• Have excellent time management, planning and prioritisation.
• Be able to work as part of a team to achieve common goals whilst being accountable for own work.

 Benefits:

• 27 days holiday a year plus bank holidays with the option to buy additional holiday
• Flexible and Hybrid Working
• Volunteering Days
• Unlimited access to our online Learning & Development Portal
• Line Management Training Programmes
• Pension scheme- 5% employer contribution
• Annual pay review
• Health & Wellbeing support including access to Employee Assistance Programmes and trained Mental Health First Aiders
• Life Insurance Protection
• Cyclescheme
• Car Lease Scheme
• NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.