Volunteering Development Manager Jobs in Bristol, Bristol City
Home based (West Sussex and South Berkshire)
About us
Our vision is to save everyone. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.
Some of the benefits
- A vehicle will be made available to carry out your duties
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Outstanding pension scheme (contributions of up to 16% of basic salary)
- Life assurance
- Optional health and dental cash plan
Your role
As a Community Manager, you will be responsible for:
- Being connected to the RNLI community in your area and the primary point of contact for all things engagement (fundraising, retail and visitor experience)
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
About you
You’ll be:
- A people person, that can interact with a wide number of different volunteers, branches, groups, individuals and businesses Inspiring and empower engagement activity in your area, tackling challenging goals
- Able to work as part of a high-performing team, but equally confident working independently, out and about in your area
- Passionate about making a real difference for our volunteers and supporters and growing support for our cause
To be considered as the Community Manager, you will need:
- Significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment
- Experience of seeking out and implementing new opportunities for improved performance
- Please note this role requires a significant level of travel within the designated region but will also require occasional travel to other RNLI assets including our support centre in Poole.
- This post requires a valid driving licence.
For more information and to apply, please visit our jobs page.
Closing date: 31 October 2024.
Interview date: w/c 11 November 2024.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Home based or Hybrid
About us
Our purpose is simple, to save lives at sea. Since the 19th century, our crews have been risking their lives to save those who are in danger of drowning.
We're looking for an experienced Trusts and Grants Manager to join our Trusts and Grants team to look after a portfolio of prospects and grantmakers to help raise funds for our lifesaving work. This will be a full-time, permanent post. 4 days may be considered for the right candidate. Securing gifts from Trusts and Grantmakers will help bring our brave lifeboat crews home safely and provide the training and protective gear our crews and lifeguards need to save lives.
Your role
You will work as part of a supportive and collaborative team to help develop and steward a portfolio of Trusts, identifying new funders and projects and building sustainable long-term relationships with supporters in order to meet agreed financial targets and deliver our Trust fundraising strategy. You will:
- Manage the stewardship of a portfolio of Trust supporters, making timely applications, delivering targeted reports and developing relationships in line with your stewardship plans.
- Be responsible for developing your pipeline to research and apply to lapsed and prospective Trusts, Foundations and other grant-making bodies whose objectives and interests fit with our work.
- Work collaboratively with programme and finance colleagues across the RNLI to identify projects and creatively package exciting funding opportunities to open doors to new prospects.
- Build well-crafted, ‘stand-out’ grant applications and impact reports with detailed budgets and timelines that clearly demonstrate to funders the impact of their donations.
- Through emotionally intelligent relationship management, keep funders engaged and excited about our work and inspire them to continue to give.
- Work closely with internal stakeholders and regional teams to identify creative approaches to new and existing funders.
- As one of a small team of Trusts and Grant Managers, support the rest of the team by gathering and sharing project and third sector information.
- Maintain excellent record-keeping to ensure accurate reporting and grant management in line with GDPR and accounting good practice.
The role is offered as a homebased or hybrid role. Some travel will be required.
About you
We are looking for a highly motivated Trusts and Grants Manager with:
- Experience of prospecting for large gifts and managing large donor relationships in a Trust fundraising environment or very similar discipline.
- Experience of working with project managers to identify and create attractive funding packages.
- Excellent attention to detail with experience of writing high quality, creative and compelling fundraising proposals and reports.
- Strong interpersonal and communication skills and confidence in building internal and external relationships at all levels.
- Good personal resilience and an ability to work on your own initiative to manage projects and multi-task, plan and set priorities.
- A good understanding of the trust fundraising environment.
- A good understanding of financial reporting and experience in managing your own income pipeline.
- Excellent organisational skills with an understanding of the importance of good record-keeping.
So if you are an experienced fundraiser who enjoys relationship building and prospecting for new business, with an enthusiastic, creative and driven approach to supporting our organisation’s aim to reduce drowning, we would love you to join our team. Please apply via the button shown.
Closing date: 27 October 2024.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking a highly motivated and experienced finance professional to join our team and play a vital role in our continued success. As Finance Manager, you will have the opportunity to positively impact local lives by leading and overseeing all aspects of our financial operations. You will be responsible for ensuring the accuracy, timeliness, and compliance of our financial reporting, while also providing strategic financial insights to support our mission. You will be a member of the Wider Senior Leadership Team (SLT), working closely with the CEO, Board of Trustees, and internal teams to ensure our financial sustainability and resilience. This is a hands-on role with a mix of strategic and operational tasks and is essential to the success of our 3-year strategy, maintaining best practice financial controls and budgetary oversight, and meeting statutory obligations.
You will be part of an upbeat, skilled team within a values-led organisation that focuses on the wellbeing of its staff. You’ll make an important contribution to our culture of togetherness, inclusivity, respect, and passion in our mission to see no good food going to waste in the South West.
Duties & Responsibilities
Leadership
- Lead and mentor a small finance team, fostering a culture of professionalism, accountability, and continuous improvement, ensuring the day-to-day smooth efficient running of the finance function.
- Contribute to strategy development and implementation as part of the wider SLT.
- Work closely with the CEO, Deputy CEO and Board of Trustees to facilitate good governance and risk management, including attendance at the monthly Finance Sub-Committee.
- Manage, maintain and develop financial systems and controls, increasing their impact and quality and implementing best practices in financial management.
- Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Charity Commission, HMRC).
- Ensure FSSW fulfils its legal and regulatory requirements around GDPR.
- Develop and maintain strong relationships with external stakeholders, including our Auditor and peers across the FareShare network.
- Act as a local ambassador for FSSW.
Finance Operations Management
- Undertake the day-to-day bookkeeping (Xero, Dext, ApprovalMax) including accounts payable, accounts receivable, bank, payroll, banking, and general ledger maintenance.
- Manage the staff payroll and pension process, monthly HMRC reporting and payments, including monitoring of VAT, tax, and gift aid, and prepare required returns.
- Lead on procurement practices, including relationship management of key suppliers such as insurance, utilities, IT providers to ensure best value for money.
- Petty cash controls across all FSSW sites.
- Debtor management, including liaising with internal membership account managers.
- Other finance administration activities as required.
Monitoring and Reporting
- Manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves management and financial reporting.
- Prepare monthly management accounts and supporting commentary for presentation to SLT and Trustees.
- Provide insightful financial analysis and reporting to inform and support decision-making and funding applications across the organisation, including quarterly reviews.
- Prepare year end accounts to trial balance and lead the annual audit process.
- Ensure Restricted Funds are allocated correctly and assist with the monitoring of their budgets and cash flow in conjunction with the SLT.
- Assist the Deputy CEO to collate relevant evidence e.g. invoices for grant monitoring and reporting.
- Ensure day-to-day management of IT and data protection.
- Complete administration duties such as filing to Charity Commission and Companies House as directed to comply with statutory reporting requirements.
General
- Respond to communications via telephone, email, in person or via inhouse IT/systems.
- Be willing to receive and engage positively with any visitors to the warehouse and office space.
- Support FSSW events.
- Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
- Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the public.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable for this post. Please explain in your Covering Letter why you meet the points in the Person Specification.
Essential Criteria
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Full/part qualified accountant (ACA/ ACCA/ CIMA or equivalent)
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Minimum of three years’ experience in a financial leadership role; setting and curating a positive workplace culture
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Proven experience in budgeting, financial analysis, and year end reporting
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Demonstrable experience of managing and mentoring a finance team
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Hands on experience of preparing year end accounts to trial balance and managing the year end process both internally, and externally with external independent examiners and auditors
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Proficiency in accounting software, Microsoft, and Google products
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Proven track record in driving a culture of continuous improvement and best practice internal controls
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Strong communication, interpersonal and leadership skills
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Excellent organisation skills to ensure daily operations are carried out safely and efficiently
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Ability to plan, multi-task and manage time effectively
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Excellent attention to detail, comfortable using own initiative, managing priorities and workload
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Excellent analytical, problem solving and decision-making skills; with a solution focus
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Able to foster a culture of cooperation and togetherness
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Business partnering with CEO, SLT Treasurer and Trustees and other functional managers
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Proactive, resilient, and able to work under pressure
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To subscribe to the ethos, vision, and mission of the organisation
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Ability to work within a team of varied individuals with a positive attitude
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Able to demonstrate a commitment to equal opportunities, diversity, and inclusivity
Desirable Criteria
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3-5 years PQE
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Experience preferably gained in a charity, food systems or logistics and transport or FMCG environment
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Familiarity with charity SORP
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Budgetary management in excess of £1 million
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Experience with Xero
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Committed to reducing food waste and fighting food poverty
Other Requirements
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Willing and available to work outside normal working hours occasionally if required
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Willing to be based in Bristol with some travel to alternative site
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Predominantly office based with some flexibility for working remotely
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Proof of right to work in the UK
Safeguarding statement
FSSW is committed to safeguarding and protecting the adults that we work with. As such, this post is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks where appropriate. We ensure that we have policies and procedures in place which promote safeguarding and a safe working environment.
Equality Diversity and Inclusion
FSSW are committed to being an equal opportunities employer and it's important to us that this is reflected in the diversity of the people who work for the Charity. We actively encourage applications from global majority candidates, LGBTQIA+ candidates and candidates with disabilities. We value the positive impact that wide representation has on FareShare South West. Please call or email if you’d like to chat about the FareShare South West community in more detail.
The client requests no contact from agencies or media sales.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Learning and Development Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking a Learning and Development Manager to work with the Director of Partnerships and Federation Development to develop an ambitious learning and development strategy for Emmaus UK.
As a hands-on Learning & Development Manager, you will play a critical role in developing the skills, knowledge, and capabilities of employees, companions, volunteers and trustees across the Emmaus Federation and within Emmaus UK.
Your primary focus will be on developing and delivering effective learning interventions, programs and initiatives that align with the goals of Emmaus and support the growth and development of its people.
You will have the opportunity to make a significant impact on the growth and development of employees, companions, volunteers and trustees, contributing to a positive learning culture, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of learning initiatives.
This role is home-based, with some travel required across the UK.
Who are we looking for?
We are looking for a high-performing Learning and Development Manager, with experience working in a learning and development role, including experience of delivering training in-person and online to a range of stakeholders.
The successful applicant will be able to deliver effective and engaging learning and development programmes and will have experience of identifying and analysing learning and development needs, developing relevant approaches and evaluating effectiveness, developing a strong culture of continuous improvement across Emmaus UK and the wider federation.
This is an exciting and rewarding role for someone who thrives working with different people and pursuing new opportunities.
What we offer
· £37,878 pro rata (based on a standard working week of 37.5 hours)
· Working hours: 5 days per week, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Friday 1st November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 13th November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the fight for better cancer treatment? Do you have a track record of building relationships and securing vital funds for charities? If so, Radiotherapy UK (RTUK) is looking for a dynamic and diligent Relationship Fundraising Manager to join our team!
At RTUK, we campaign for equal access to the best radiotherapy treatment for all cancer patients across the UK. Our award-winning campaigns like #CatchupwithCancer have been instrumental in influencing national discussions and supporting both patients and professionals.
As our new Relationship Fundraising Manager, you will lead our fundraising efforts by cultivating relationships with corporate partners, donors, and the wider community. This is a fantastic opportunity to make a meaningful impact by shaping and growing our income streams and ensuring the sustainability of our mission.
What we’re looking for:
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At least two years’ experience in charity fundraising.
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Strong interpersonal skills with the ability to quickly build rapport.
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Excellent written skills for developing successful proposals and grants.
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Experience managing donor relationships and developing new partnerships.
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Proven track record of achieving financial targets and budget management.
What we offer:
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25 days of holiday per year (excluding bank holidays).
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5% employer contribution to a workplace pension scheme.
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Flexible working hours with the ability to work from home.
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A positive, supportive environment and learning opportunities.
This is a unique opportunity to join a small but impactful charity at the heart of radiotherapy campaigning in the UK. If you’re ready to take on this exciting challenge, apply today and help us continue making a difference!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background
The Karen Hilltribes Trust (KHT) is a UK registered Charity that has worked in Northern Thailand for the past three decades. Our mission is to partner with Karen communities to improve their health, livelihoods, and access to education. By taking an integrated approach to the complex socio-economic issues at hand, we aim to achieve sustainable change by empowering Karen communities to improve their own lives.
Since 1986, KHT has transformed the health and well-being of over 50,000 people through the provision of clean drinking water, improved sanitation facilities and hygiene education; secured agriculture as a sustainable livelihood for more than 17,000 farmers through the construction of flood-resistant irrigation systems; and increased accessed to education for 17,000 children and young people through school meals, transport and accommodation, and higher education scholarships.
Main Purpose of The Position
The Fundraising Manager will work closely with the Thai-Karen team and Director of KHT to secure funding to support the successful operation of the charity and implement projects in KHT’s three key programme areas: Community Health; Sustainable Livelihoods; and Access to Education. The role will be primarily desk based but with opportunities to travel to the field. The successful candidate will be directly responsible for:
• Developing and implementing KHT’s fundraising strategy;
• Applying for grants from foundations, corporations, and individuals;
• Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;
• Implementing KHT’s volunteer strategy, ensuring it provides funding to KHT’s projects;
• Ensuring our donors are engaged with high quality materials.
Main Duties and Responsibilities
The Fundraising Manager will be responsible for the following duties:
1. Develop and maintain a fundraising strategy with the Director, paying particular attention to increasing unrestricted funding opportunities.
2. Help develop and implement a CSR strategy to better engage corporations.
3. Manage grant applications for our projects to existing and new funders, who may be foundations, corporations, or individual donors.
4. Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;
5. Check and constantly update Donorfy database, in coordination with KHT Director and KHT Finance Administrator;
6. Recruit volunteers to join our projects in Thailand, organically and potentially through partnerships.
7. Keep relationship with KHT Board of Trustees, in order to keep them informed on any useful material and initiatives they may help KHT with.
8. Implement community fundraising activities and organise talks and fundraising events, with the support and help of KHT Trustees and volunteers.
9. Ensure that the organisation communicates regularly with its supporters, creating bespoke messages to increase engagement and donations and supporting social media content.
10. Ensure that the organisation complies with fundraising regulations set by the Charity Commission, Fundraising Regulator, and other relevant bodies.
11. Visit our team in Northern Thailand on an occasional basis (likely once a year) to better understand our work on the ground and support fundraising initiatives.
12. To perform other such duties as may be required by the Director, which are consistent with the responsibilities of the post.
Person Specification
You’ll likely have:
• Several years of experience in a relevant role fundraising for registered charities.
• Demonstrable success in securing funding through grant applications and by engaging donors.
• Excellent written and verbal communication skills, with the ability to produce high-level written communications in English and adapt writing style for an array of different audiences.
• Knowledge of Charity Commission/Fundraising Regulator regulations pertaining to fundraising.
• High level of computer literacy and a proficiency in Microsoft Office.
• Confidence to present the work of the charity to donors and supporters.
• Capable of working within different cultures and with teams from different economic and cultural backgrounds, where English might not be the first language.
• Well organised, able to prioritise effectively to meet deadlines.
• Have a proactive, flexible, and patient attitude.
• Right to work in the UK.
Other skills that would be useful:
• Experience of using Donorfy.
• Experience working with analytics and Search Engine Optimisation (SEO) to drive website performance.
• Experience working with social media analytics to drive social media engagement.
• Experience of working in international development or for a small UK charity.
Benefits
• £27,000 FTE for 40 hours a week.
• Opportunity to travel to Thailand.
• Flexible and remote working whilst in the UK.
• 5% employer contribution to pension after probationary period.
• 25 days per year FTE paid holidays, plus bank holidays in England and Wales
*Please note KHT is willing to consider a Part-Time Position for the right candidate, and can be flexible with working days.
The client requests no contact from agencies or media sales.
MAIN TASKS AND DUTIES:
- To liaise regularly with all New Pathways volunteers
- To provide support and advice to volunteers
- To assist in the marketing of volunteering opportunities with New Pathways
- To assist in the recruitment of new volunteers
- To assist in the training of new volunteers
- To maintain accurate records relating to volunteers
- To identify any issues or problems relating to volunteers and to liaise with managers to help to resolve these issues
- To work towards Volunteering quality standards award (“Investing in Volunteers Standard”)
- To provide administrative support for the Volunteer Project
- To regularly update information on the New Pathways website
- To produce regular reports on the Volunteer Project for managers and Board Members
- To work with other members of New Pathways to ensure best practice and continued development
- To liaise with other organisations, and attend meetings, as required
- To participate in the consultancy and research activities of New Pathways
- To undertake relevant training as required.
- To undertake any other duties the manager may request when necessary
- When working at office locations, offer a welcoming and non-judgemental environment to all service users and participate in office upkeep/safety related tasks.
- To undertake any other duties the manager may request, as required.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with the Institute of Occupational Safety and Health in their search for a Regional Development Manager. This is a full-time position, offered on a 9-month FTC, working remotely, or in the Midlands (hybrid).
Reporting to the Networks Development Manager, the Regional Development Manager will lead, and manage a portfolio of volunteer-led branch committees, guiding their activities to support the charitable objectives and strategic aims of IOSH. Branch activities include regular events offering professional development, and this postholder will work with the Networks and Events Programme to help coordinate these branch events and programmes. The new Regional Development Manager will develop relationships with regional stakeholder, supporting member recruitment and retention.
To be successful, you will have excellent communication and relationship-building abilities, with experience of managing volunteers and/or volunteer committees. You will have the ability work collaboratively across diverse teams and stakeholders, able to build effective working relationships and partnerships throughout. You will have strong organisational skills, with experience of managing projects, and creative problem solving. It is desirable, but no means essential to have knowledge or experience of memberships growth.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role
Alive is seeking a talented individual to oversee and manage our Community Older People’s Services. This will involve leading a team of committed and talented staff delivering our gardening and horticulture therapy services (allotments/community gardens/hospital gardens) and our dementia Meeting Centres. You will have strong experience of working in the health care sector, in particular dementia, and a passion for providing person centred care and services for older people. A compassionate and empathetic leader, you will have strong people skills with experience in management and be able to inspire and motivate a team.
Alive is the UK’s leading charity enriching the lives of older people and training their carers. We believe passionately that all older people should feel connected to the world around them and our award-winning and innovative activity in the community and care settings make this possible, alongside the training and coaching we deliver to carers to equip them to engage older people more meaningfully. To find out more about our work, and read inspiring case studies, please go to our website.
This is a fantastic opportunity to join a vibrant and innovative charity, and to help bring enjoyment and vitality to some of the most vulnerable older people in society.
We are looking for someone who can ideally work 4 days a week, but we would be interested in candidates who are able to work for 3 or 5 days a week and will adapt the job accordingly.
Please see the job description and person specification for details. To apply, please send in your CV with a covering letter detailing why you match the job description and would like to work for Alive. Please send your information in to Alive by 5pm 7th November 2024. Interviews will be held 14/15 November and second interviews 21/22 November.
If you would like any further information or for an informal chat, please call the CEO, Isobel Jones in the office.
Please send in your CV with a covering letter detailing why you are suited to the post.
To ensure older people live lives full of joy, meaning and opportunity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater London
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in Greater London, who possesses the drive, passion, and skills to:
- Develop new Peer Support Groups across a diverse range of communities
- Demonstrate the energy and enthusiasm required to achieve key targets and objectives
- Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
- Maintain current Peer Support Group levels, taking the lead from the national Hub.
- Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in or around Greater London and willing to work initially across London Boroughs. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing and Interview details are:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing and Interview details are:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
A bit about us
We are looking for a new Deputy Centre Manager at our Newport Animal Centre.
- Working hours: 35 hours per week on a shift basis including bank holidays and weekends.
- This is a site based role with the expectation that the successful candidate will be available for stand-by night cover 14 out of 28 days.
- Fixed-term contract for 20 months.
The RSPCA Newport Animal Centre, located in Newport, South Wales, is a vital hub for caring for a variety of domestic animals. Situated conveniently near the M4, the centre plays a crucial role in the welfare of animals in the region. Despite being a smaller facility, it provides compassionate care for dogs and cats. The dedicated staff at the centre work tirelessly to ensure the well-being and happiness of these animals while they await their forever homes.
Are you ready to be part of our journey and make a difference?
Please note this advert may close earlier than the advertised date if we receive a large volume of applications.
What a day might look like for you
We've added a short summary of what a typical day might look like:
- Animal Welfare:. Ensuring adherence to animal welfare standards and procedures for intake, assessment and rehoming.
- Health and Safety: Overseeing the health and safety of staff, volunteers, and the public, conducting inductions, and addressing safety incidents.
- HR and Recruitment: Recruitment, training and supervision of staff including implementing HR policies and ensuring staff are supported through regular evaluations and personal development plans.
- Administrative Duties: Managing paperwork, records, and external correspondence as well as the security and maintenance of equipment and facilities.
- Fundraising and Publicity: Collaborating with the Centre Manager to promote fundraising opportunities and engage with the media.
- Fostering Management: Recruiting and managing fosterers and their associated responsibilities
What makes a great Deputy Manager?
Essential
- GCSE Maths and English or equivalent.
- Full manual driving licence (subject to reasonable adjustments).
- Animal handling and husbandry experience.
- People/line management experience.
- Conflict management experience.
- Excellent communication skills and the ability to work under pressure.
Desirable
- NVQ Diploma level 2 or equivalent or equivalent qualification in animal care
- Health and safety qualification e.g. IOSH certificate or diploma
Successful candidates for certain RSPCA roles may need to undergo a Disclosure and Barring Service (DBS) check.
Applicants must have the legal right to work in the UK as we are unable to sponsor visas.
Final note from us & good luck with your application!
We are really lucky that some of our roles attract a high level of interest, and for this reason we review applications as they are received. Unfortunately on some occasions this means roles may close earlier than advertised, so early submissions are highly recommended.
We do try to give feedback where we can but sometimes, due to receiving high levels of applications, this may not always be possible
We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications, in particular from members of minority ethnic groups, and people with disabilities, as these candidates are currently under-represented at the RSPCA.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Peer Support Development Officer – North West
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first. We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for:
We are seeking an individual located in or around Greater Manchester, and willing to travel across the North West of England who possesses the drive, passion, and skills to:
· Establish new Peer Support Groups across a diverse range of communities
· Supervise a small team of Peer Support Development Officers
· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.
· Maintain current Peer Support Groups, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater Manchester but willing to work initially across the whole of the North West. This role may involve working to establish groups in West Yorkshire and into North Staffordshire.
A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups.
- Recruit and retain support group leaders to develop their peer support groups.
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
- You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team.
- Help set clear objectives to achieve targets and outcomes.
- Actively encourage personal development and learning.
- Increase efficiencies and impact across the team.
- Ensure good team induction processes and systems are in place.
- Role model Kinship values.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
- Excellent communication and engagement skills, with good attention to detail.
- Full driving licence and use of a car for work purposes.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England and Wales.
· Drive and have access to a vehicle.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Good standard of written and spoken English.
· Permission to work in the UK.
· Able to remain focused on the primary task of establishing new peer support groups, ensuring that more kinship carers have access to high-quality peer support.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: 1st Interview Week Commencing 4 November
2nd Interview Week Commencing 11 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
Hours / work pattern: 5 days / 35hrs per week preferred, but 4 days / 28hrs considered
Location: Main Office - Fairfax Street, Bristol - some home working possible
We are seeking a highly motivated individual to manage the Core Service, our largest multi channel advice activity. The Core Service is mostly delivered by volunteers, the appreciation and encouragement of whom is imperative. Equally imperative is ensuring that advice delivery meets regulatory, funder and internal standards.
As with everything we do, the Core Service must remain responsive to changes in the community’s advice needs, and also to how the community needs that advice to be delivered (for example the introduction of new channels or delivery points). The post holder will therefore listen well, foster an appetite and readiness for change in our people, and be persistent. In terms of day to day service delivery, they will thrive in the following environment (and support others to do the same); unpredictability, clients in difficult situations, multiple advice subjects, and incoming referrals arriving from different partners and channels.
About Us
Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.
We cover all subject areas with a focus on welfare rights, debt, housing and employment. We dealt with over 25,000 issues in the 2023/24 financial year. We give people the knowledge and confidence they need to find their way forward, whoever they are, whatever their problem.
What we give our staff
At Citizens Advice Bristol we truly value our colleagues and we show that in what we offer. These range from flexible working arrangements and generous leave entitlement and a pension scheme.
- We offer great learning and development opportunities and an Employee Assistance Programme
- Healthy work/life balance with a flexible approach to working arrangements
- Generous 5.6 weeks pa plus public holidays pro-rata
- Free hot beverages in our offices
- Excellent city centre location with great transport links
- Comprehensive maternity, adoption and shared parental leave
- Learning, development and personal growth opportunities
How to Apply
Please read the attached Job Pack containing the Job Description and Person Specification for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2 sides of A4 paper, describing and demonstrating how your experience, skills and knowledge meet the criteria set out in the Person Specification.
Closing date: Thursday October 24th at 12.00 midday
Interview date: Tuesday October 29th
Please keep your covering letter to no more than 2 sides of A4 paper, describing and demonstrating how your experience, skills and knowledge meet the criteria set out in the Person Specification.
Job Title: Individual Giving and Supporter Care Manager
Reporting To: Head of Marketing
Manages: Supporter Care Officer
Location: Home-based (some travel across UK when necessary, including the Leicester office)
Contract: Permanent
Salary: £37,945.00
Hours: Full time (36 hours per week). Flexible working offered.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This is a key role within the marketing team at an exciting time of growth for the charity. You will be joining us at a development stage and will have a real opportunity to shape our supporter journeys and supporter care programmes across Home-Start UK. Be part of a movement focused on improving the long term outcomes of children across the UK, and help us grow, so that we can be there for every child who needs us.
The Individual Giving and Supporter Care Manager will develop and implement campaigns that build our supporter base along with retaining our existing supporters. Through compelling and personalised supporter journeys, you will ensure our supporters feel like our partners in ensuring that no child’s life chances are limited.
You will communicate effectively with our supporters and build a strong connection with them by placing supporter care at the heart of our work, while also engaging potential new supporters.
Reporting to the Head of Marketing you will be responsible for all supporter care activities and our acquisition campaigns. You will also manage the Supporter Care Officer and will create a supportive environment where you will help them achieve their objectives.
You will have experience of working in an individual giving/supporter care team or marketing role within the charity sector managing campaigns and supporter communications. With a proven track record in delivering successful campaigns, the ability to work to tight deadlines and with excellent attention to detail, you will be able to effectively manage key relationships internally and externally to deliver on campaigns with agreed time frames.
If this sounds like your type of challenge, we’d love to receive your application.
Closing date for applications: Thursday 31st October 2024, 5pm.
Interviews will be held virtually on the 1st and 2nd November 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.
Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.
No agencies please.
As one of our Shop Managers you will be supported by an experienced and knowledgeable team members and you will be able to develop and build strong relationships with customers and volunteers.
This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Store Manager based at our very successful Southmead store.
You will enjoy one of the most diverse, career building and rewarding roles in retail!
The details:
- Working hours: 37.5 hours per week, 5 days in 7
- Salary starting from £26,279 up to £28,429 per annum, dependant on experience
- Permanent position
Key responsibilities:
- Delivering consistently high retail and customer service standards
- Actively supporting and demonstrating our values through your role
- Leading, coaching and managing staff and volunteers
- To achieve and optimise sales and targets
- To create and maintain a positive working environment for staff and volunteers
- Promotion of diversity and gender rights
What we are looking for:
- Ideally, you will bring previous retail experience, gained at managerial / supervisory level
- Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
- A genuine interest in fashion and charity retail
- Ability to earn trust, motivate, build rapport and provide leadership
- High levels of organisation with a proactive approach
- Open and adaptable to change and able to support others through it
- IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheet.
We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!
We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.