Volunteering And Community Engagement Manager Jobs in Hammersmith, Greater London
About the role:
When someone sustains a spinal cord injury, it is a life changing experience.
Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.
As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Location:
From home and able to travel extensively to hospitals and other clinical settings around the region, if required.
Occasional visits to Back Up office in Wandsworth, London and the surrounding area.
North Region: North of England (likely based North East)
How to apply
Please send:
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed EOF. This will be kept separate from your application. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
About the role:
When someone sustains a spinal cord injury, it is a life changing experience.
Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.
As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people
At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.
Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Guaranteed Interview Scheme
As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.
Don’t meet every single requirement?
At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.
Location:
From home and able to travel extensively to hospitals and other clinical settings around the region, if required.
Occasional visits to Back Up office in Wandsworth, London and the surrounding area.
South Region: London and South of England (likely based South East)
How to apply
Please send:
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed EOF. This will be kept separate from your application. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CISV International are looking for an experienced administrator to join the Risk Management and Safeguarding team as the Risk Management Support Officer.
The role will focus on supporting the International Risk Management and Safeguarding Lead and the Safeguarding Support Officer to handle the smooth running of the department as well as to help develop the Risk Management provision for our global members.
The key responsibilities of this role include:
- Leading on Risk Management administration projects
- Being the gatekeeper for the incident case management system, ensuring all reports and evidence are logged appropriately
- Helping to ensure volunteers comply with training requirements and supporting the development of training resources including online training packages
- Analysing data and statistics to assess seasonal performance of programmes and events
- Using standard Microsoft Office software to produce accurate reports and spreadsheets
We are looking for someone who is experienced and enthusiastic about joining an exciting, international organisation. You will need to be sensitive to working with people from different cultures all around the world. An understanding of working with volunteers would also be of benefit. As this role will be part of the Risk Management and Safeguarding team there is sometimes the potential to be dealing with very sensitive material involving safeguarding or child protection issues so you will need to be both resilient and adaptable.
Please see the full job description for more detail.
ABOUT CISV
CISV International is a global organisation dedicated to educating and inspiring for peace through building inter-cultural friendship, cooperation and understanding. Founded in 1950, today we are a federation of over 60 National and Promotional Associations with over 200 Chapters or local groups.
Through our innovative, fun, non-formal ‘learning by doing’ programmes we help our young participants develop to their full potential as future leaders and active citizens, to make a difference in their communities and the world. We also give them the opportunity to build global friendships and networks that will last them a lifetime.
Salary: £25,000-27,000 per year, depending on experience.
Hours: full time, 35 hours per week
Annual leave: 23 days per year pro rata
Closing date: please apply as soon as possible - we will be interviewing on a rolling basis with the intention of filling the post by the beginning of November ideally.
How to apply: Please send a copy of your CV and cover letter. If you would like to discuss the role please contact Angela Forster, International Safeguarding and Risk Management Lead.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Youth Voice Manager
Reporting To: Head of Youth Engagement
Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)
Contract: Full Time, Permanent
Salary: £36,000
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Remote and flexible working;
- Company Health Insurance;
- Excellent opportunities for training and career progression.
About The Mix
The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year.
Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone
or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young
people are.
We connect young people to experts and their peers to talk about everything from money to mental health,
homelessness to jobs, break-ups to drugs and more. No topic is out of bounds, and we are completely
non-judgemental.
The Mix’s mission is to empower every young person to make an informed choice about their wellbeing,
whether that’s through our peer-led and moderated community, multi-channel helpline, counselling
service, crisis support messenger or our range of support content.
We aim to put young people at the centre of everything we do; we use our service data and collaborate
with under 25s to inform every aspect of our services and our wider work. We use youth voice work to share
a platform with young people and put their views and experiences at the centre of the conversation.
Key Responsibilities
Oversee the Youth Voice programme
- Oversee the day to day running of The Mix’s Youth Voice programme, ensuring its alignment with
The Mix’s strategy - Lead the management of a database with 500+ young people, overseeing monthly reporting and
data reviews - Cultivate and maintain a safe, inclusive, and engaging environment for active youth participation
- Matrix manage a team of dedicated Youth Voice staff leads, providing guidance, support, and
fostering collaboration - Design and deliver Youth Voice training for all staff to equip everyone for meaningful involvement
of young people in their work - Advocate for the meaningful involvement of young people in all aspects of The Mix’s internal and
partnership work from ideation through to evaluation - Collaborate with internal teams and prominent brands and organisations to integrate youth insights
into decision-making processes - Lead Youth Voice projects, emphasising the amplification of young people’s voices while managing
- timelines and budgets effectively
- Ensure the effective implementation of safeguarding measures in the Youth Voice department,
creating safe spaces for participation and maintaining compliance with safeguarding policy
and procedure - Work with the safeguarding team to build a culture of transparency and safety across
the organisation - Possible line management of officers and interns
Design engagement opportunities
- Design and implement a wide range of youth engagement opportunities, tailoring approaches to
resonate with diverse groups of young people - Work alongside the Senior Engagement and Training Officer to launch new Youth Voice roles as part
of our community strategy, offering training support and taking the lead in ensuring their success in
these roles - Quality assure all session plans and engagement activities across the organisation
- Actively work to engage lesser heard groups of young people in our programme
- Ensure that all engagement opportunities are accessible, and inclusive of all young people
Community Strategy
- Ensure young people are at the heart of The Mix’s youth-led community, across a range of digital
platforms including social media - Support the community team when needed
- Any other duties as required
Person Specification
Essential
- A commitment to advocating for young people’s voices and ideas, with a drive to support and create
opportunities for them to have ownership of spaces that they use - Experience embedding youth participation frameworks within organisations
- Knowledge and understanding of Youth Voice frameworks and models
- Experience in group facilitation and an understanding of the co-design process
- Experience overcoming key obstacles in embedding youth voice frameworks
- Strong written communication and the ability to demonstrate empathy through written word
- A clear understanding of digital tools that young people use - including social media
- Experience delivering Youth Voice activities
- A youth work qualification or equivalent work experience
- Excellent organisation and administration skills with high attention to detail
- Excellent written and oral communication skills
- Experience of working within safeguarding frameworks
Desirable
- Experience of recruiting, managing, engaging and retaining volunteers
- Experience leading a team, either as a senior practitioner or as a line manager
- Experience managing projects including budgets
- Experience of working in a fast-paced environment with the ability to prioritise your own workload and to manage with competing tasks
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
We are looking for a Corporate Memberships Manager to join the National Theatre Development Team.
Purpose of the role:
We are looking for a candidate with a strong grounding in relationship management who also has an interest in and enthusiasm for new business. The ideal candidate will understand membership schemes and stakeholder management with an ambitious approach to bringing in new business, alongside exemplary relationship building and customer service skills.
The successful candidate will have the following:
-
Proven success in account management and new business in a target driven environment
-
Demonstrable knowledge and understanding of customer service values
-
An understanding of marketing/fundraising/business with good networking skills
-
An aptitude for working with finance with thorough attention to detail
-
Excellent administrative and multi-tasking skills with experience of balancing a high volume of requests and a confident, tenacious outlook and can-do attitude
Working with us will give you...
-
Complimentary staff tickets for shows and backstage tours, subject to availability and policy
-
25 days annual leave increasing up to 32 with length of service (plus bank holidays)
-
Training and Development Programme via e-learning platform, and specialist in-person training relating to role
-
Hybrid and flexible working, subject to agreement and policy
-
Access to interest-free season ticket loan and cycle scheme partnership
-
Generous sick pay
-
Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
-
Pension schemes with Legal & General and NEST
-
Sabbatical option, subject to agreement and policy
-
On-site staff canteen and social facilities
-
On-site Occupational Health support
-
In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
-
Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
-
Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
-
Discounted access to NT at Home
-
Volunteer Leave – paid day a year to volunteer for your chosen charity
-
Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
-
Access to retailer discounted gift cards and a cash-back-on-spending card.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidate will work 35 hours a week over 5 days, including evening and weekend work as required by the company. This role will cover North England, Scotland and Northern Ireland however the successful candidate will need to be based in Northern Ireland.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Development Managers to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
As a Community Development Manager, you will lead and inspire a team of Community Builders, fostering collaboration, innovation and commitment to community impact working in an ABCD informed way. The aim is to connect and re-engage members of the AFC with the services at Help for Heroes and within the wider community.
This is an exciting and varied role for dynamic and confident individuals, in which the right candidate will work directly within communities across the UK; bringing the Armed Forces Community together to improve wellbeing and make the community a better place to live. The main purpose of the role is to contribute to the leadership of an integrated, community development and hybrid volumizing offer which improves reach and sustained positive impact for members of the Armed Forces community.
About You
You will be responsible for the effective line management of a dispersed community-based team and have experience managing co-designed/co-delivered community development initiatives. You will recognise the potential for growth and expansion within these communities and empower local people to exact changes focused on what’s important to them.
You will have a genuine professional commitment to ABCD informed delivery, possess the capacity to work collaboratively with others and pilot projects for new community development initiatives by identifying and creating viable plans for growth and expansion to increase reach, impact and accessibility across the AFC.
Key Responsibilities
-
Coordinate locality-based Community Development related services
-
Provide line management for a regionally specific team of Community Builders, positively participating in line management meetings, annual appraisals, monthly and quarterly team meetings as required facilitating 1:1 and group line management supervision including volunteers
-
Act as safeguarding and health and safety lead for your regional team ensuring safe practice
-
Set clear objectives and performance expectations for Community Development colleagues/volunteers and programme activity
-
Identify and leverage community assets and resources to support community development initiatives
-
Support the collation of evidence and impact data
PLEASE NOTE: There is a requirement for frequent travel extensively within the regions allocated for this role. There will be evening and weekend working as required and flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
-
Educated to degree level in a relevant field (Social Science, Community Development, Health and Social Care), related field, or hold an equivalent professional Community Development qualification.
-
Demonstrable experience of senior management/leadership of a Community Development team or integrated multi-disciplinary service informed by Community Development principles
-
Proficiency in managing projects from conception to completion
-
Outstanding written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively
About The Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
What We Offer
To enable our employees to thrive in all aspects of their lives we proudly support flexible working practices. You can tailor your working day around your work and private commitments providing you maintain high class service to the team and our veterans at all times. And there are also a wide range of other benefits we offer like 29 days paid holiday, enhanced family friendly packages, health cashback plan.
*Previous applicants do not need to reapply*
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The successful candidates will work 35 hours a week over 5 days, including evening and weekend work as required by the company.
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a COMMUNITY BUILDER to join our Community Development team.
Please see below for more information on what just might be your future role.
About The Role
The Help for Heroes Community Development team are looking to recruit a team of Community Builders to assist in their reshaped participation and connection strategy. Using Asset Based Community Development, we seek to support the charity’s objective to enhance reach and positive impact for members of the Armed Forces Community facing challenges within their local communities.
Are you interested in the Armed Forces community and harnessing their strengths and gifts? Can you identify what already exists in an area and utilise it to create new networks and make things happen?
We are looking for a motivated, dynamic and confident people who are passionate about collaborating with communities in the design and delivery of interventions that bring and connect people together to strengthen networks within the local community. If you believe in the advantages of having a strong community, this role could suit you.
Working closely with Community Development Managers across regions within the UK, the Community Builders will play a vital role in helping to improve lives for Armed Forces Community members by creating a supportive environment that allows them to re-engage and connect with the services at Help for Heroes and with the wider community.
The main purpose of this role is to connect local people through their skills, passions and assets and support the creation of new connections, bringing people together to improve wellbeing and make the community a better place to live. This will include listening to different points of views, building relationships and motivating people to work together and create their own action influenced by their interests and skillsets to positively impact local communities and help them to flourish.
About You
You will have experience leading and facilitating the mobilisation of local communities, asset mapping, bringing together people for engagement that matters to them. You will have knowledge and experience of Asset Based Community Development work, outreach methods and you will have good organisational skills, energy and the ability to animate local communities.
Key Responsibilities
- Deliver outreach to drive local connection, engagement and participation opportunities for the AFC
- Develop and embed an ABCD informed way of work
- Asset map
- Organise and facilitate community meetings to share ideas, encourage collective decision making and build a sense of belonging
- Encourage and pilot community lead action in response to local AFC needs/interests through peer led/co-designed initiatives
- Increase awareness of the challenges faced by military personnel, veterans and their families
PLEASE NOTE: The successful candidates will need to be based within an hour’s commute of their allocated locality and there is a requirement to travel within a 75-mile radius of this location (travel expenses covered). Flexibility in working hours is necessary to ensure a total of 70 hours is covered over a 2-week period so please take this into consideration before applying.
We are looking for someone with the following:
- A Community Development qualification and/or at least 3 years' experience working within a community development or similar role, with responsibility for bringing about social change and improving quality of life
- Excellent communication and interpersonal skills, with the ability to develop relationships which lead to actions
- Demonstrable experience within an integrated multi-disciplinary service
- Experience of engaging and working collaboratively with partners/stakeholders
About the Team
You will work as part of the Community Development team; this newly formed team will approach working in defined localities using an asset based community development approach. Together the Community Development Managers and the Community Builders will strengthen local communities using resources and networks that are readily available. You will do this to proliferate opportunities for sustainable participation and engagement alongside a multi-disciplinary team in order to support the Armed Forces Community to live well after service.
Please see job description for more details about the role.
*Previous applicants do not need to reapply*
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forcesline is SSAFA's frontline telephone service handling both day-to-day and more complex enquiries from the Armed Forces community.
This role is responsible for the management and development of the Forcesline service and will also act as point of contact for the Veterans Gateway. The Manager will lead and support a team of advisors, developing the service in response to the needs of the clients and technological requirements, as well as ensuring a high quality of service. The role involves the preparation of data, briefings, presentations and some media work.
About the role
This role requires the management of a small team of advisors who provide free confidential listening, information and signposting service for serving personnel, their families, veterans and professionals who are looking for help. It requires a resilient individual who is able to both support the team and develop the service as it moves forward with advances in technology enabling wider means of communicating with those it is helping. It is an exciting time to join as these changes are currently occurring and you will be involved with this transition.
About the team
You will work with a great team of advisors who are both experienced and skilled. All Forcesline Welfare Advisors are trained in Safeguarding and each practitioner has at least a Level 2 Counselling qualification. Their experience covers former Samaritans, Pastrol Care, Social Work and Police Despatch Calling. As a team they learn and support one another. You as their Manager will be fully involved with this and will ensure SSAFA delivers on its mission as a trusted source of support to the Armed Forces Community as their times of need.
About you
You will have had experience in delivering welfare support to others, and ideally this has been gained through a helpline. While the team is small, some management experience would be desirable. You will also need to be technically competent as most of this work will be done virtually through digital means.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: 09:00 on 14 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week Commencing 21 October 2024
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Community based in London with some homeworking elements.
Contract: Fixed term post until 30th September 2026.
In this role, you will work with local communities to build trust and raise awareness of dementia and our information, support and services. You will attend and organise events, build relationships and manage volunteers across the region.
Working closely with the Local Communities and Volunteering Lead and Local Services Manager, you will deliver our planned community engagement activity, with a particular focus on reaching underserved communities. You will also create opportunities to stay connected with our volunteers by supporting in organising volunteers networking and events both online and in person.
We are looking for someone who lives our values, someone who is: Determined to make a difference when and where it matters most. A Trusted Expert who believes in working Better Together and demonstrates true Compassion.
About you
We are looking for a highly motivated individual, with an understanding of dementia, the needs of people affected by dementia, and experience of working with the underrepresented communities.
You will essentially have experience in coordinating and delivering talks, presentations and information sharing events to a range of external stakeholders which include faith groups, voluntary and community-based organisations, and others. Experience of working with volunteers, managing them and providing training support would be ideal.
You will have:
- Confident presentation and public speaking skills.
- Verbal and written communication skills to liaise with a diverse range of stakeholders and our volunteers.
- The ability to provide solutions to concerns and issues, using initiative to find resolutions.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
Closing date: 7th October 2024
Interview date: 15th October 2024
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Senior Statutory, Trusts and Foundations Manager
Reporting To:Head of Statutory Funding, Trusts and Foundations
Salary:£40,000 - £47,275 per annum (dependent on experience)
Location:Hybrid working and from five locations across London
Contract type:Permanent, 37.5 hours per week 25 days annual leave plus bank
About The Felix Project
The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe. Our vision is a London where no one goes hungry and good food is never wasted. We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, COVID food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.
We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.
Purpose of the Job
The Senior Statutory, Trusts and Foundations Manager will support the step change in growth of primarily Statutory income and support Trusts and Foundations income for The Felix Project in line with the organisational strategy.
This role does not currently have direct reports; subject to income growth, it is anticipated the successful postholder will build a team over time.
You will be part of a successful team generating £5M with planned incremental growth over the next three years.
We have secured significant funding from the GLA. Our goal is to retain and build upon this, gaining multiyear strategic statutory funding both from central government, local government, and through the individual London boroughs.
You will have a track record delivering Statutory income. You will assess the performance of our statutory funding, working in partnership with the Head of Community Engagement to map a pipeline of potential funds, pinpointing key influencing and decision-making contacts. As part of business planning, you will evaluate the needs of commissioners, working with The Felix Project service delivery teams and finance to create funding bids which are framed to deliver the funders goals, whilst ideally covering the charity’s core costs.
The Felix Project has recently established a Policy Unit. You will work closely with the team to understand the advocacy strategy which has the potential to provide substantiation for funding bids through insight and elevate Felix’s position in the market as a lead and trusted public service delivery solution.
You will be used to working with impact teams from the creation of a funding bid, to establish direct and indirect measures of success which will provide the data points required by funders and help support Felix’s position as a multi-year delivery partner.
You will be confident writing detailed reports meeting funders needs and collaborating with teams across the charity to bring alive the impact of our work.
The role involves frequent collaboration with key internal partners at all levels to inform engagement with funders, including the Charity’s CEO and Trustees. Occasionally we would expect you to work evenings and weekends at networking or fundraising events.
Trust and Foundations income forms 50% of the team’s current revenue. Directed by the Head of Statutory, Trusts and Foundations, and working in partnership with the Senior Trusts and Foundations Manager, you will cultivate existing funders with the aim to secure repeat and grow funding; you will manage and add to an agreed pipeline of warm, lapsed and cold funders securing commitment through great research, understanding of a funders goals, inspiring bid writing, and attentive stewardship.
Because of the impactful work of The Felix Project, fundraising for this cause is very rewarding. During COVID and the current cost-of-living crisis we have focused primarily on our social impact, providing nutritious surplus food and prepared meals from Felix’s Kitchen to Londoners in need. We provide the food for free to over 1000 community organisations, primary schools and children’s holiday programmes across all boroughs. The environmental impact we have by rescuing huge amounts of good quality surplus food from farms and a wide variety of food suppliers is another exciting angle to approach funders with.
In addition, we are piloting youth volunteering and employability programmes, and at times we have exciting tech and capital projects to raise funds for.
Our four depots and Felix’s Kitchen are amazing facilities where you can work and arrange visits with funders, and staff is encouraged to get to know the organisation by volunteering regularly.
We have also established an office (gifted) in Canary Wharf, where we operate one of two point to point food collection and drop off schemes.
The Felix Project has a very strong brand and media presence and is a much-loved London charity.
Benefits
• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.
Company: Art Explora
Job title: Community Programme Manager
Terms of Employment
Contract type: Full time
Working hours: Standard office hours are 9am – 5pm, Monday – Friday, with an hour for lunch. Work outside these hours is required on occasions.
Salary range: £35,000-£38,000
Holiday: 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
Pension: Generous workplace pension scheme
Location: This post is London-based. We have a hybrid working model for senior members of staff with a minimum 3 days per week at our office is at Somerset House. All staff have access to Somerset House Residents benefits. Reporting to: Jemima Montagu, Art Explora UK Director
Travel: Regular travel to projects and events required, primarily within London
Safeguarding: In line with Art Explora’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.
Non-UK nationals will require current and valid permission to work in the UK. No agencies please.
Summary of position
Art Explora is looking for an experienced Community Programme Manager with a passion for arts engagement and cultural outreach to manage and build our innovative Community Programme for Art Explora in the UK.
The Community Programme Manager will lead on and develop Art Explora’s key community programme streams – Arts at Home, Theatre at Home, Music at Home, Mini Art Explorers and Art Explorers at..., and manage Art Explora UK’s growing volunteer community. The Community Programme Manager will explore ways to expand the content for this programme though new partnerships with museums, galleries and other cultural institutions, as well as expand the programme into more care homes and other care settings, such as hospitals, across the UK.
The Community Programme Manager will manage Art Explora’s growing pool of 140+ volunteers. They will ensure that Art Explora has a comprehensive and supportive volunteer offer. They will review our current volunteer recruitment processes and policies, safeguarding and training procedures, and ensure we meet the highest standards for working with volunteers.
The volunteer community is key to Art Explora’s strategy for scaling up arts engagement in the UK. Through the generous support of volunteers, we can bring our arts programmes to more people and spread the benefits of engaging with arts and culture more widely. We are committed to delivering a volunteer programme that is inclusive, supportive and rewarding.
Current Community Programmes:
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Arts at Home: volunteers bring conversations about art to 7 older adult care homes across London on a fortnightly basis.
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Theatre at Home: in collaboration with volunteer collective OW! Theatre Lab, brings theatre to older adult care homes across London.
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Music at Home: in collaboration with music charities, brings a variety of music to older adult care homes across London.
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Mini Art Explorers: volunteers deliver creative activities for early years children in local authority libraries and family hubs monthly.
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Art Explorers at...: volunteers take care home residents to galleries, theatre and museums across London. Partners include Sadler’s Wells, The Hayward Gallery and the Whitechapel Gallery.
About the role
The Community Programme Manager will bring their own experience and knowledge of outstanding community programming to build on and expand the current programme. The Community Programme Manager will manage partnerships with key stakeholders and develop new relationships with a variety of partners, from cultural institutions to new care settings.
The Community Programme Manager is a pivotal position within the small, dedicated and growing Art Explora team in the UK. The Community Programme Manager will be supported by a Community Programme Assistant and the volunteer community. We are looking for a candidate with management experience.
To achieve this, the chosen candidate will not only have a passion for arts outreach and engagement, but will also have a proven track record in project management, managing volunteers, excellent organisation and communications skills, and be experienced in building relationships at all levels – with community organisations such as care homes, volunteers, local authorities, content and delivery partners, senior stakeholders, collaborators and supporters.
Key Responsibilities
Volunteer Management
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Manage Art Explora UK’s volunteer community including training and social events.
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Manage all volunteer administration including volunteer handbook, project coordination and DBS checks.
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Manage the volunteer journey, from expression of interest to attending programme sessions.
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Ensure the volunteer programme meets the highest standards of good practice.
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Manage the volunteer database and management software
Community Programme
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Lead and develop current Community Programme streams
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Develop strategy for expanding and developing the Community Programme across the UK
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Conduct research, evaluation and consultation, as needed
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Partnership and key stakeholder relationship management
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Manage the Community Programme budget and ensure the programme is delivered on time, within budget and meets targets
Art Explora General
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Train and line manage the Community Programme Assistant, work placements and interns
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Regular coordination and consultation with UK team
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Reporting at weekly team meetings and to Trustees, as required
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Financial and written reports for Trustees
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Budget planning
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Managing evaluation procedures and reports
Person Specification
Essential skills and experience
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At least 5 years’ experience delivering arts and cultural outreach programmes, for example within an education and engagement team for an arts organisation, or working directly with community organisations or within the care sector
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Proven experience of volunteer management including recruitment, training, logistics and personnel management
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A good knowledge of arts engagement practice in the UK and leading organisations in this field
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A proven track record of budget management and event coordination
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Some experience of fundraising from public sector, trusts and foundations
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A confident communicator (oral and writing), with an enthusiasm for building creative partnerships and capable of working with a wide range of senior stakeholders and partners
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A good knowledge of cultural policies and current cultural engagement landscape
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Experience of implementing EDI policies and good practice, with passion for driving EDI related change in the arts and cultural sector
The ideal candidate will demonstrate that they are:
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A team spirited, highly organised, proactive, and reliable individual, capable of managing stressful situations, complex logistics, and multiple partnerships
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Able to respond to challenges with diplomatic, flexible, persuasive and positive solutions
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Interested in arts and culture, with a passion for engaging new audiences
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Able to bring existing contacts and relationships within the community arts and engagement sector
To Apply
Please complete the relevant online application form.
Deadline: 9am Monday 30 September, 2024.
In-person interviews will take place w/c 7 October 2024 in London.
We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.
About Art Explora
Sharing arts and culture with everyone
Art Explora aims to share arts and culture with everyone – locally, nationally and internationally – inspiring new encounters between arts and audiences. We work in partnership with artists, cultural organisations and communities, exploring all art forms, and creating unforgettable cultural experiences. Our imaginative, contemporary approach encourages new forms of access, participation and engagement with arts and culture, pushing boundaries with digital technology and mobile programming.
Art Explora UK was founded in 2021 and is registered charity no. 1202489. Art Explora has offices in France and the UK.
Let’s unlock the power of arts, together!
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Volunteer Assistant will support the Volunteer Manager in daily operations related to the management and coordination of volunteers. This role is crucial for maintaining the efficiency and effectiveness of our volunteer programmes, contributing to our mission of serving Humanity.
This position is open to both full-time and part-time applicants.
About the Role:
- Assist with the development and maintenance of volunteer application packs.
- Support the recruitment of volunteers across the organisation.
- Ensure accurate record-keeping of volunteer information in compliance with the Data Protection Act and GDPR.
- Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
- Network with external institutions such as schools, colleges, and community organisations to expand the volunteer pool.
- Monitor and ensure the health and safety of volunteers during campaigns and activities.
About You:
To be successful in this role, you will need:
- Experience handling sensitive information, knowledge of confidentiality best practices, GDPR compliance, and safeguarding protocols.
- Experience working in a diverse team.
- Ability to supervise, mentor, and motivate volunteers or staff, ensuring high levels of engagement and performance.
- Good interpersonal, communication skills with an approachable personality with stakeholder (internal and external).
- Excellent time management, reliability, and organisational skills, proven ability to manage multiple tasks simultaneously.
- Ability to develop and maintain strong relationships with key stakeholders, enhancing collaboration and program success.
Why you should apply:
Join Muslim Aid as a Volunteer Assistant and support the Volunteer Manager in managing and coordinating volunteers. Your role will be key to maintaining our volunteer programmes' effectiveness, directly contributing to our mission of serving humanity. If you’re passionate about making a difference and want to work in a values-driven environment, this role is for you.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
The Duke of Edinburgh Award helps young people build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Would you like to help us offer this opportunity to even more young people?
The Role:
We are three and a half years into our current five-year strategy period and we have already exceeded our target of enabling one million young people to start their Duke of Edinburgh’s Award before March 2026. However, with young people facing such a wide range of pressures and challenges, we must not and will not stop there. We will continue to remove the barriers that can prevent young people participating in the award and enable even more young people, communities and employers the opportunity to benefit from all a DofE Award experience can offer.
As a charity, the DofE’s fundraising team plays a crucial role in achieving these outcomes and we are currently looking for a Business Support Manager who will support the fundraising team and their colleagues in the wider Strategy and Engagement team, to hit ambitious growth targets.
The primary focus of your role will be to support the Fundraising Director in leading and supporting a high performing team. This includes assistance with planning, performance monitoring and administrative support to support the effective operational running of the Fundraising department and the Strategy and Engagement team. You will also lead and manage a small (and potentially growing) Business Support team to assist you with this important work.
This is a brilliant opportunity to work within a creative, collaborative and welcoming team where there will be plenty of opportunity to contribute to ideas, make your mark and get involved in a range of exciting projects or events.
What we are looking for
- Administrative experience including capturing and sharing meeting actions.
- Experience of successfully supporting business objectives by working closely with a wide range of stakeholders and delivering efficient and effective business processes.
- Experience of people management and managing a wider range of senior stakeholders such as senior managers, donors, external partners or volunteers.
- Experience of using HR, CRM or and financial management systems.
- Knowledge of project management principles.
- Ability to spot opportunities to develop and implement improved processes.
- Knowledge and experience of ICT systems (Microsoft Office) and their practical use in supporting an effective business operation’s.
- Able to make objective decisions and delegate appropriately.
- You will be required to attend the London office once/twice per week.
In return, we offer excellent staff benefits including a competitive salary, generous pension contribution, flexible working and an employee assistance programme.
Closing Date: Sunday 13th October – Midnight
First Interviews: Week commencing 21st October to be held virtually via Teams
Second Interviews: Week commencing: 28th October told be held in the London office.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Regional Fundraiser - England South
The successful candidate will live within this region and be able to travel across the region, including fire and rescuse services in: Bedfordshire, Buckinghamshire, Berkshire, Wiltshire, Hampshire, Dorset, Isle of Wight.
37.5 hours per week
Salary: £38,618
Car allowance: £3,400
Working pattern to be agreed (with some evening or weekends)
About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.
We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.
We are looking for an experienced Fundraiser to join our national team, who can inspire the varied communities across the South of England to unite support for their fire and rescue communities.
The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.
- Salary £38,618 per annum
- £3,400 per annum Car Allowance (Ts & Cs apply)
- Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
- Paid Annual leave: 25 days’ holiday rising to 27 plus Bank Holidays (pro rata)
- Life assurance: 3 x basic salary
- Access to an Employee Assistance Programme, Health Care cash plan, and other support tools.
The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity.
Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.
By generating the income we need to realise our ambitions, you will help us to be there for even more members of the fire and rescue community.
This role is subject to a Basic Disclosure and Barring Services Check.
About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude. You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.
You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.
You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.
Reporting to the Regional Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.
How to apply
Please apply online, via our recruitment portal.
We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.
This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK.
Purpose
We’re looking for someone who wants to combine their passion for social change with their commitment to digital communications. The person in this role will line manage a small and talented team of two officers (Marketing and Content, and Digital Communications), and should enjoy supporting others to flourish through a kind and relational approach.
Part of a busy department of specialists in communications (including digital and press), public affairs and policy, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and CMS management.
You’ll be joining the team at an exciting time; supporting communities to engage decision makers and win change post-General Election. Our external affairs work is fast-paced but committed to the distinctive ethos of Citizens UK – where local leaders and people experiencing injustice are in the lead. You’ll be a strong communicator with the ability to tell a story in short time frame and have interest in a range of social justice issues including refugee and migrant justice and the real Living Wage.
Reporting to the Director of Communications, you will play an integral role in shaping the digital strategy, while ensuring that colleagues develop their capacity and understanding of how to use digital tools most effectively.
Main Responsibilities
Working as the Digital Engagement Manager for Citizens UK, reporting to the Director of Communications, your main responsibilities will include:
Situational Awareness and Research
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches
Strategy Development
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with project teams to support the development of tailored digital strategies
Reputational & Risk Management
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents Citizens UK with senior stakeholders
Materials Development & Dissemination
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Demonstrate a track record of effective supervision and quality control of output – critically ensuring compliance with plan and audience appeal.
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Ensure all work is completed within brand guidelines.
Digital, social media and website
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Able to lead the team in the use of social media to increase brand awareness and impact; able to generate innovative approaches.
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Lead on supporter engagement through Action Network, building the capacity of Organisers and community leaders to effectively use digital campaigning tools
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Work with developers to maintain and update website CMS, support the team in creating news and blog content and help upskill colleagues to create content for the website.
External Relationships
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Manage relationships and communication with external suppliers where required
Campaign and Events Management
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Take an integrated communications approach to digital engagement activity.
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Identify opportunities, initiate and grow new campaign tactics.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal Comms & Knowledge Management
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Adopt a strong solution focused approach to help teams overcome any challenges and maximise their digital engagement efforts
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Provide training to key members of staff to upskill colleagues.
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Act as a brand ambassador for the whole organisation.
Internal Relationships
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Provide line management support and leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ensure the work produced across the team is of high quality, and reflective of Citizen UK’s values
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Provide digital support and advice to colleagues across chapters and projects
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Work closely with project leads across our migration work to coordinate digital engagement tactics.
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Liaise with other managers and teams within the charity effectively.
Personal Specification
(D) Desirable, (E) Essential
EXPERIENCE
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team (preferably line management) (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Professional or volunteer experience in the charity sector (D)
KEY SKILLS AND KNOWLEDGE
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, Action Network, Nation Builder, Wagtail or similar) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across X, Facebook, LinkedIn and Instagram (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies across TikTok and YouTube (D)
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Proficient in SEO (D)
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Strong understanding of integrated campaigning tactics (D)
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Strong understanding of brand and design principles (D)
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An understanding of the migration and refugee policy space (D)
PERSONAL QUALITIES & VALUES
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A passion for social justice and communities (E)
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Interested in working with diverse people of all backgrounds (E)
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Self-motivated (E)
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Adaptable and innovative (E)
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Creative and curious (E)
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A strong team player (E)
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Accountable (E)
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Relational (E)
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Kind (E)
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Inclusive (E)
The successful applicant may be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.