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Volunteer Support Administrator Volunteer Roles in Newcastle

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Unpaid role, expenses not paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About SOS!SEN
SOS!SEN is an independent UK charity dedicated to helping families secure the right educational support for children and young people with SEND. Our team of over 70 volunteers with firsthand experience provides legally-based advice and practical guidance to confidently navigate the SEND system. We support parents, carers, and young people through every phase of their journey. With a 95% success rate at Tribunal and 1,400 helpline calls answered yearly, we empower all children to reach their full potential through the provisions they deserve. We also raise awareness of SEND challenges through training, campaigning, and lobbying, ensuring that legal duties to children are fulfilled.

We’re Looking for an Administrator Volunteer

Location: Remote
Time Commitment: 5+ hours a week
Start Date: February 2025 (flexible)

Join us as an Administrator Volunteer supporting our busy administration team to assist families and individuals navigating SEND (Special Educational Needs and Disabilities) challenges. This rewarding role enables you to make a meaningful difference by strengthening our community connections.

Skills and Qualifications:

  • Proficient in IT systems (particularly Microsoft).
  • Strong organisational skills.
  • Clear written ability with excellent communication skills.
  • Ability to multitask.
  • Work to deadlines and under pressure.
  • Good attention to detail.
  • Friendly, can-do attitude; ability to work as part of a team.

Key Responsibilities:

  • Processing Stripe payments and sending out webinar links; recording transactions on a monthly spreadsheet.
  • Printing and posting booklets (if working from the office is viable) and updating the petty cash spreadsheet.
  • Managing guest lists for live webinars and sending links to attendees.
  • Entering upcoming events on Volunteers SharePoint.
  • Updating the PAP waiting list, emailing parents/carers to check their ongoing needs, and recording responses on Apricot.
  • Emailing reminders and venue details to parents/carers registered for advice centres on Apricot.
  • Chasing overdue invoices and adding notes to Xero.
  • Recording monthly advice centre attendance.
  • Processing registrations on Apricot and sending follow-up emails.
  • Organising digital folders/files.
  • Supporting other administrative tasks to ensure the charity runs smoothly.

What’s in it for you?

  • Gain valuable experience in the SEND field.
  • Receive role-specific training.
  • Contribute to a meaningful cause and make a tangible difference in the lives of families.
  • Develop skills in communication, problem-solving, and technology.

Expectations:

  • Adhere to our code of conduct and maintain confidentiality.
  • Be proactive in finding solutions to problems through personal research and available resources.

Inclusive and Supportive Environment:

At SOS!SEN, we value the diverse backgrounds and experiences of our volunteers. We are committed to creating an inclusive and supportive environment where all volunteers feel respected, valued, and able to meaningfully contribute to our causes.

How to Apply:

To apply, click the "Apply" button to complete the application form. You won’t need to submit a CV or cover letter. When asked about the capacity in which you’d like to volunteer, please select ‘Document writing’ and mention your interest in the Administrator role in your answers to ensure your application is considered for this role.

Posted by
SOSSEN View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 24 January 2025
Closing date: 28 February 2025 at 23:30
Tags: Administration, Legal / Law, Customer Service, Accounts Payable, Data Entry, Engagement / Outreach, Information Management, Learning Disability, Youth / Children, Events / Activities

The client requests no contact from agencies or media sales.