Volunteer Programmes And Operations Manager Jobs

An exciting opportunity has arisen for a Senior Estates Manager to join our Estates Team. This role will report into the Head of Estates and Health & Safety.

Staff benefits include, shuttle bus, and more… Read more below.

Role Requirements

The Senior Estates Manager has managerial, professional and technical responsibility for the operational estate team, bringing best practice and professional standards whilst ensuring compliance and regulatory standards are monitored and managed consistently and effectively across the estates function.  

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Date: TBC

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

2makeit helps rehabilitate prisoners and ex-prisoners by offering them creative expression through programmes using music and the arts, mentoring, advice and guidance.

This part-time, maternity cover role co-ordinating the growth of 2makeit’s work supporting the rehabilitation of offenders in the community is home-based with travel around London and the South East and involves:

· Liaison with prisons, probation and other agencies

· Responsibility for a small caseload of service users

· Maintenance of a robust record-keeping and evaluation system

· Management and development of projects in the community.

We are looking for:

· Knowledge of current policy and practice in criminal justice, the arts and outreach or support to marginalised people

· Experience of working in the criminal justice and/or charity sector

· Excellent interpersonal, communication and listening skills

· Excellent planning and organisational skills and ability to manage a diverse workload

· Commitment to the aims of 2makeit

· Ability to work collaboratively with other partner organisations with good negotiation skills

· Discreet, sensitive and non-judgemental attitude with the ability to understand the importance of, and maintain, confidentiality.

· Excellent IT knowledge and skills.

· Willingness to work occasionally outside of normal working hours.

Role overview

This key role manages our flagship and award-winning project supporting refugees with IT Hardware. The project collects IT Hardware, refurbishes and repairs it through our network of technicians, matches it with a suitable recipient through our referral process and then distributes it to charities and individual refugees and asylum seekers at no cost to the recipient. The project is in its third year, in which it will grow to overseeing e-waste collection and tech re-sale.

This role has two central arms: project management and volunteer management. 

Overall management of the project includes key decision-making on tech refurbishment and distribution, building and maintaining key partnerships, impact reporting, staff management, external representation, developing and recording institutional memory and supporting the project's strategic growth with support from the Director. The postholder will be responsible for working with their team to maintain the smooth running of the project and deliver the project outcomes. They will deputise for the Director where necessary.

Volunteer management predominantly looks like the recruitment, coordination, training and retention of technical volunteers, many of whom are asylum seeking graduates of our tech training course. The post holder will be the go-to person for the volunteers and provide technical and management support with the help of our Technical Lead. 

We know good project managers have a variety of skills and experience. We are not running a personal specification, but the strongest applications will indicate staff management experience and basic knowledge of IT repair. 

We choose to publish the draft job description of the roles we advertise for. If you have the skills, experience and character to do the job below, please apply. We particularly welcome applications from those with experience of asylum and migration.

Outcome 1 - Manage the Digital Access project and the team working to deliver its outcomes 

• Oversee the logistics and operations involved in collecting, storing and redistributing large quantities of IT Hardware, including the distribution of Data SIM cards to recipients with support from your team.

• Work with the Engagement Manager to identify and communicate with businesses, individuals and other sources of IT Hardware to explain our process and the impact of the project.

• Oversee the smooth running of and improvements to the referral process through which charity partners and individual refugees apply for and receive devices.

• Ensure the project goals are delivered on time and within budget.

• Provide thoughtful and kind management of the Operations Coordinator and Operations Assistant, meeting regularly and supporting their development.

• Record the institutional memory of the project through a digital guide to the processes and learnings which constitute the Digital Access programme. 

• Ensure everyone at Screen Share who engages with the project does so in line with our safeguarding and privacy policies.

Outcome 2 - Monitor, evaluate and communicate the impact of our device provision 

• Collate and present service user and device data (e.g use-case, age, geography) on a monthly and quarterly basis which represents our impact on the ground for internal and external audiences.

• Lead on the measurement of our impact through collection of case studies and distribution of our feedback form.

• Critically analyse and improve our impact measurement process to ensure it is ethical and fit for purpose.

• Work directly with service users, the Director and Communications team to produce compelling stories of the impact of Screen Share’s provision, with particular focus on our annual impact report.

Outcome 3 - Coordinate tech volunteers, external repair partners and technical staff (tech agents) to secure a regular flow of repair and refurbishment

• Oversee the process by which tech agents request and receive parts for the refurbishment process (hardware, software and tools).

• Work with our Technical Lead to ensure tech agents are provisioning devices consistently across our suite.

• Ensure the smooth implementation of changes to our technical provision.

• Critically analyse and improve the way in which the repair and refurbishment process is technically facilitated and recorded.

• Design and Deliver a tech volunteer retention strategy.

• Ensure our repair and refurbishment costs do not exceed our budget.

• Conduct in-person reviews with tech agents to monitor their progress and provide quality assurance. 

• Explain our process to prospective repair partners and onboard them onto our system.

Outcome 4 - Recruit, train and support new technical volunteers

• Design and implement a nationwide technical volunteer recruitment and retention strategy which establishes a regular flow of technical volunteers into Screen Share, including and especially volunteers from an asylum seeking background and those who have graduated from our training course.

• Facilitate tech volunteer onboarding including external references, interviews and safeguarding.

• Coordinate and lead monthly volunteer tech team meetings. 

• Explore partnerships with local tech businesses or refugees for paid refurbishment.

• Run basic laptop refurbishment refresher training for new volunteers in need of support.

Outcome 5  - Ensure Screen Share tech agent records are kept up to date

• Ensure the tech agent base is kept up to date at all times with all necessary details to facilitate refurbishment 

• Ensure contact logs are maintained for each tech agent in accordance with GDPR legislation and that holidays/preferences/issues are recorded

• Ensure the right staff can access notes on 1:1’s with tech volunteers 

• Analyse tech agent data thematically, implementing adjustments on a regular basis 

Outcome 6 - Contribute to the strategic development of the project and ensure the Director receives appropriate support 

• Represent the project to prospective partners, local councils and at public events, increasing its visibility within the refugee and tech sector.

• Design and implement experiments to test assumptions, minimise risk and scale the project.

• Deputise for the Founder and Director in internal and external settings where necessary.

Job Summary:

To act as the primary liaison between CSSC and our 70+ local sports sections.

This role is responsible for managing the day-to-day operations, supporting volunteer needs, and driving the strategic development of our sports sections.

The Local Sports Executive will work closely with the Sports Team to align local sports activities with CSSC’s broader strategic goals.

Key Responsibilities:

Relationship Management:

• Act as the main point of contact for local sports sections, establishing and maintaining strong, long-term sustainability and growth.

• Ensure regular and effective communication with local sports sections, addressing their needs and providing guidance on day-to-day operations.

Volunteer Support and Development:

• Develop a comprehensive understanding of volunteer needs and challenges, providing ongoing support to ensure they can effectively manage their responsibilities.

• Collaborate with CSSC leadership team to develop and implement plans that enhance volunteer engagement and support.

Strategic Alignment and Development:

• Work alongside colleagues in the Sports Team to shape the future of local sports sections, ensuring alignment with the ambitions of CSSC’s sports and physical activity programs as well as the broader organisational goals.

• Understand the role of local sports sections within CSSC’s strategic plan and coordinate the execution of relevant tasks and requirements.

Governance and Compliance:

• Oversee the development and clarification of roles and responsibilities within local sports sections, ensuring governance structures are in place to mitigate potential liabilities.

• Ensure compliance with CSSC’s health and safety protocols, GDPR, financial regulations, and other organisational frameworks to protect volunteers and members.
• Monitor and enforce health and safety protocols across all local sports sections, ensuring the safety and wellbeing of volunteers and members

Funding and Resource Allocation:

• Support the annual bid funding process, assisting local sports sections in securing necessary resources for their activities.
• Establish a good understanding and knowledge of the sports sections financial needs and align them to the funding policies in operation.

Qualifications and Skills:

• Proven experience in sports management/sports clubs.
• Proven experience working with volunteers.
• Strong communication and relationship-building skills.
• Excellent organisational and project management abilities.
• Knowledge of governance, health and safety regulations, and compliance requirements.
• Ability to work collaboratively within a team and align local initiatives with broader strategic goals.

Working Pattern:

Full Time : 2 year post : Hybrid Working

What We Offer: 

• 24 ½ days annual leave + Bank Holidays. 

• Free CSSC Membership. 

• 90 minutes of wellbeing time per week. 

• Flexible working arrangements. 

• Excellent company pension schemes. 

• Training and Development opportunities. 

• Access to Employee Assistance Programme. 

About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.

Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.

We are looking for someone to join our Public Fundraising Team as a Senior Challenge & Public Events Officer, to independently manage and have overall responsibility for leading on the planning and delivery of a pilot bespoke running event happening in May 2025. 

The ideal candidate will have experience of project managing large-scale events with exceptional organisational skills; developing multi-channel marketing plans; developing and delivering complex stewardship journeys, and have strong relationship management skills. 

Please note that this is an 8-month opportunity, of 21 hours per week. Due to the time-sensitive nature of planning this event, we are looking to have someone in post by mid-October. Please take this into consideration when submitting your application.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 2nd October 2024

Interview date(s): Rolling basis - Early applications are encouraged as the role may be closed early if the opportunity is filled. 

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Located in the heart of the community, our shop thrives thanks to the incredible generosity of our loyal customers and the wonderful donations we receive.

Our Stourbridge shop offers a wonderful variety of items, from clothing, books, and toys to household goods, soft furnishings, and a selection of new goods and greetings cards. Our Stourbridge shop also sells a range of pre loved furniture, making it a true treasure trove for shoppers.

More about the role

Blue Cross is a leading UK animal welfare charity, with a network of over 50 charity shops across England and Wales. Our shops are more than just retail spaces—they’re vibrant community hubs that play a crucial role in supporting our mission to care for animals in need.

Our dedicated supporters generously contribute various items—ranging from clothing, books, and toys to household goods, soft furnishings, and a selection of new goods and greetings cards. Our Stourbridge store also offers a range of pre-loved furniture. All these items find their way into our shops and online platforms. The funds raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes. 
 
The money raised through these sales play a pivotal role in supporting Blue Cross's mission: aiding sick, injured, and homeless pets and ensuring the care of over 40,000 animals each year through our rehoming, veterinary, and education programmes.
 
As Shop Manager, you'll be the heart and soul of our Stourbridge store, driving sales, fostering community connections, and ensuring our shop thrives. Your responsibilities include: 

• Working towards sales targets and maximising profits. 
• Building strong community ties.
• Creating a welcoming atmosphere for customers, delivering exceptional service and representing Blue Cross with pride.
• Keeping things running smoothly with efficient paperwork, accurate data management, and adherence to retail standards.
• Maintaining optimal stock levels, ensuring our shelves are always full of treasures for our customers.
• Liaising with our furniture collection and delivery partners.
• Prioritising the safety of our team and customers, following all health and safety protocols with care and diligence.

Now, let's talk about your team. We're fortunate to have a dedicated group of volunteers who are the lifeblood of our shops. Your role will involve recruiting, training, and supporting these amazing individuals to ensure our shop runs smoothly and efficiently.
 
Our shop is open Monday to Saturday from 09:00 til 17:00. Your normal working pattern may change each week, subject to the needs of the business and the levels of staff and volunteers available to work and will involve a significant element of weekend working.

Given the nature of the role, there may be some lone working, and flexibility to support other shops when needed is essential. As this position involves handling furniture, we’re looking for someone who is comfortable with physical tasks, including lifting, while working within our strict health and safety guidelines.

We encourage applicants of all abilities, and we'll ensure you're supported with the right tools and training to carry out the role safely.

About you
 
You'll have a background in retail management, supported by a proven track record of driving sales and exceeding targets. Your leadership and team management skills will be pivotal to success in this role, as you cultivate strong relationships with both customers and volunteers.
 
Your great organisational skills and meticulous attention to detail will guarantee smooth operations, while your unwavering commitment to upholding high standards of health and safety underscores your reliability and professionalism. Adaptability and flexibility are also essential attributes we're seeking.
 
Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills 

It would also be great if you had: 

• Full driving licence
• Experience of working with volunteers
• Experience of fundraising

Why Blue Cross? 
 
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make a difference that we do today.
   
In return, Blue Cross wants to ensure we provide you with the best working environment we can. 

We want you to be happy working for us and will do everything we can to make sure you are.
   
Our generous benefits package includes: 

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family 
• Free physiotherapy advice and face to face intervention
• Health cash plan 
• Unlimited access to an employee assistance programme 
• Pension scheme with enhanced employer contribution
• Claim for professional fees 
• Life assurance
• 20% discount on Pet Plan pet insurance 
• Enhanced family friendly policies 
• Recognition scheme 
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme

How to apply
 
Click the apply button below and complete the online application process before the closing date Tuesday 8 October 2024 .

We reserve the right to close this vacancy early should we receive an overwhelming response.

Do you enjoy project coordination, collaborative work and building partnerships? Do you want to support families and help ensure that every child in London gets the best start in life? Join Home-Start London as Operations Coordinator!

Location: Home-based, with regular travel in London

Salary: £33,800 FTE pro-rata

Type: 6 months fixed term contract, with potential for extension

Hours: P/T 14-21 hours per week, hours can be worked flexibly

About Home-Start

Home-Start is here to ensure that no parent or carer with young children feels alone. Through volunteer-led home visiting support, we provide emotional and practical support to parents and carers with young children facing challenges such as isolation, mental health difficulties and poverty. With our support, families avoid crisis point and children thrive.

Home-Start London is an independent charity that connects and strengthens the 16 local Home-Starts in the capital so that together we can reach more families. Collectively, our network supported over 6,500 families including 9,500 children last year.

About the role

Working closely with the Director and Home-Start staff, volunteers and partners across the capital, you will play a vital role in ensuring the successful delivery of our joint projects and activities from our peer learning groups and network events to our growing portfolio of funded partnerships.

What you'll be working on:

- You’ll take the lead on coordinating our peer learning groups, joint research and volunteer recruitment campaigns

- You’ll support the Director to secure and manage funding partnerships, including monitoring plans and budgets

- You’ll oversee development and monitoring of Home-Start London’s annual operational plan

- You’ll regularly engage with local Home-Starts and partners, ensuring they are shaping our work

- You’ll oversee logistics for network events

- You’ll provide administrative support, from raising invoices to organising/chairing network meetings

- You’ll create content for our website and social media to help promote our work

- You’ll manage office volunteers, ensuring they are happy, effective and well supported

 About you 

To thrive in this role, you will be highly organised with excellent multi-tasking skills and previous experience of project coordination and/or operational administration. You will be a great relationship builder, able to support people to work together effectively while ensuring agreed targets are met. As much as you enjoy collaborative work, you will also be happy working independently under your own initiative.

This job is for you if you:

- have experience of successfully coordinating projects involving multiple partners

- have experience providing office administrative support and organising events

- have strong written and verbal communication skills

- are able to develop and monitor work plans and budgets

- are able to take initiative and work independently

- are confident in building and maintaining positive working relationships

- are confident in use of MS Office, including Excel

- are flexible and able to manage changing priorities and deadlines

- have a commitment to and an understanding of safeguarding, equal opportunities and maintaining confidentiality

Inclusion matters

Home-Start London is committed to equality of opportunity and diversity. We encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and fair selection process.

Don't meet every single requirement? Who does! If you're excited about this role but your experience doesn't align perfectly, we'd love you to apply anyway. If you’d like to, then give us a call for a confidential conversation about the role. If this isn’t the right one, we may have other opportunities that could be.

How to apply

See job pack for full details. To apply for this role, please click the "quick apply" button below. You will be asked to provide a CV and cover letter (no more than two pages).

Closing date for applications is 9am on 8th October. 

Interviews will be held w/c 14th October.

The Senior Volunteering Officer will help us to explore and develop new approaches to volunteering within the NHS. This role is focused on supporting our volunteers that are based within Imperial College Healthcare NHS Trust services across the North West London Community and to develop new volunteering roles that focus on health challenges within the community.

You’ll provide a high quality experience to volunteers that are located within our community sites, by working with Trust staff and partner organisations to develop new roles that improve the experience to our patients within these clinical services, to identify new locations and roles, to develop our volunteering offer within Imperial College Healthcare NHS Trust.

This role will work with the Trust to develop new approaches to volunteering, with a particular focus on designing, launching and evaluating volunteer roles that could bring system change to wider health inequalities.

Additionally, you’ll focus on our volunteer community, ensuring that our volunteer community is as representative of the wider population, and seek to engage groups with a particular focus on the Core20plus5 groups.

Main Tasks:

Provide leadership and support to enable a high quality volunteering experience within Trust Services within the North West London Community

Work in partnership with wider charity teams, to identify areas to link up work around the population health programme of work and identify appropriate volunteering opportunities

Working in partnership with the volunteering team, provide tools and approaches to understand our volunteer community.

Grade: Grade 1

Position type: Full time, permanent 37.5 hours per week (Flexible working will be considered)

Responsible to: Deputy Director of Finance

Direct reports: None

Location: Remote working (UK only) will be considered (with travel to Truro 3 to 4 times per year) or Truro based (hybrid working, a mixture of home and office).

This role should have a willingness and ability to travel internationally at least once per quarter to programmatic locations, some of which may be insecure environments.

Role purpose:

Internal Auditor is a new post at ShelterBox. The charity has grown significantly in recent years and now the charity is looking for a motivated experienced internal auditor to join the finance team and establish the new internal audit function.

Plan and deliver internal audits to provide assurance that financial and other control procedures are appropriate and implemented as designed.

Plan and deliver work that identifies risks and potential improvements within; ShelterBox’s overseas activities, the way ShelterBox work with Partners, Partner activities, ShelterBox’s approach to UK based financial activities and continually in ShelterBox’s approach to internal audit.

Design, instruct and conduct standard review activities to act as an important element of ShelterBox’s control environment to deter and detect potential fraud, overseas and in the UK.

The work of the Internal Auditor is closely aligned with the work of the International Programmes Team, the person in this role will support and collaborate with the International Programmes Accountant and the Broader team.  This is not just a financial audit brief, our internal audit function will have a remit covering both operational and financial controls. Whilst this role will perform some review of UK controls, its main focus will be upon our overseas humanitarian projects. There should be a willingness and ability to travel internationally at least once per quarter to programmatic locations, some of which may be insecure environments.

Who are we looking for?

A proactive and enthusiastic self-motivated individual with experience delivering high quality Internal Audit services in an INGO setting. Experience in developing services, new competencies or leading on projects will be beneficial to demonstrate skills needed to develop a new service like the Internal Audit Function at ShelterBox.

The successful candidate must have a recognised qualification which implies a thorough knowledge of the principles, procedures and practices of accounting, financial records and

transactions. These can include one of the following: ACA (Association of Chartered Accountants), CIMA (Chartered Institute of Management Accountants), or ACCA (Certified Chartered Accountant), or international equivalent.

The ideal candidate will be a great communicator and be proven in building and maintaining effective relationships, across teams and with external stakeholders. A communicator able to modify presentation techniques depending on recipients.

Duties will include but not be limited to:

Responsibility for Internal Audit Function

· Responsible for delivery of Internal Audit services that meet the needs of ShelterBox.

· Develop and have approved, terms of reference, common processes, procedures and methodologies for the Internal Audit Department.

· Agree Short, medium and long-term plans for the future Internal Audit Department activities.

· Deliver internal audits to provide assurance that financial and other operational control procedures are adequate, effective and efficient and implemented as designed.

· Deliver internal audits that provide assurance over the stewardship of ShelterBox assets, operational controls and the probity of ShelterBox’s financial reporting.

· Deliver internal audits that provide assurance that ShelterBox and partners comply with UK and overseas legal requirements and contractual obligations.

· Undertake investigations into suspected fraud, or other financial irregularities, whilst complying with best practice and data protection, confidentiality etc

· Respond to requests for assistance and advice from management in respect of any matters relating to systems of control, risk management and governance.

· Work within ShelterBox UK and ShelterBox overseas operations, as well as with partners, affiliates and subsidiaries.

· Support the International Programmes Accountant to deliver effective support for International Programmes team and partners.

· Identify and share common issues highlighted during audits and best practices.

· Support year end accounts preparations by producing deliverable to support the audit or substantiate figures that are incorporated into year end accounts.

· Stay abreast of changes in regulations, and emerging risks to ensure audit processes remain relevant and effective.

Lead and carry-out risk-based internal audits

· Conduct the audit planning process, define the audit scope and prepare the Terms of Reference.

· Organise required logistics arrangements for the audit.

· Prepare the audit work programme.

· Complete and document the audit work (incl. interviews, testing, field visits if applicable and other as appropriate).

· Ensure findings are monitored and implemented.

Ensure good communication with the auditees and communicate the results of audit assignments to relevant internal stakeholders.

· Facilitate the audit kick off meeting.

· Organise and hold debriefing meetings with relevant stakeholders.

· Write the audit report including contextual elements, audit findings, associated risks and recommendations.

· Collaborate with colleagues and partners to develop action plans to address audit findings and track the implementation of corrective actions.

Interviews for this role are planned for 10th and 11th October 2024 and will be conducted remotely on Teams. 

Contract: Permanent

Hours: Full-time (35 hours per week)

Location: London

Are you a dynamic and empathetic leader with a passion for delivering high-quality services that truly make a difference in people's lives? Do you possess strong knowledge of the Health and Social Care Sector? Are you familiar with the effects of discrimination?

TPP are recruiting a Locality Manager on behalf of our client, a Health and Social Care organisation.

The Role:

As the Locality Manager, you will oversee the day-to-day operations of key services such as community support programmes and short break initiatives. In this role, you will lead a dedicated team, ensuring excellent service delivery, regulatory compliance, and a person-centred approach in all activities.

Main responsibilities:

• Oversee and manage daily operations to ensure services meet the desired outcomes for clients.
• Lead, motivate, and support staff and volunteers to deliver innovative, inclusive, and high-quality programmes.
• Ensure services are delivered safely, with care, and in full compliance with policies and budgets.
• Build strong relationships with clients, families, and stakeholders, ensuring their feedback is used to improve services.
• Provide leadership in safeguarding, performance management, staff development, and financial oversight.

Essential requirements:

• Solid leadership experience in a social care setting, with the ability to inspire and manage teams effectively.
• Strong organisational skills with experience in planning and monitoring service delivery and outcomes.
• Excellent communication skills, with a person-centred approach and commitment to delivering inclusive, high-quality support.
• Experience in budgeting, compliance, and safeguarding, with a proven record of maintaining service excellence.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Summary:

• Deputy Home Manager
• Clinical Leadership
• Meadway (Winchester)
• 36 hours per week
• £31,000 per annum
• Alternate weekends off
• Extensive CPD programme
• Free meal on shift
• Not for Profit care provider
• Interviews to take place 25/09/2024

Deputy Home Manager

Are you a passionate leader with experience in older persons care? Are you confident in leading teams and managing a home with autonomy? We have an exciting opportunity for a Deputy Manager at our well-regarded residential home for older persons.

About the Role:

As the Deputy Manager, you will play a crucial role in the day-to-day management of the home, ensuring high standards of care, safety, and well-being for all residents. The General Manager oversees 2 services and therefore is not always based at the service, so this role is ideal for someone who is confident in leading independently and making decisions that enhance the home's quality of care and operations.

What will I be doing?

Key Responsibilities:

· Lead, motivate, and manage the care and support teams to provide excellent care to our residents.

· Oversee the smooth running of the home, ensuring compliance with all relevant legislation, including health & safety and safeguarding.

· Independently manage daily operations, liaising with the general manager as needed.

· Develop and maintain strong relationships with residents, their families, and external stakeholders.

· Support and mentor staff, encouraging professional growth and development.

· Monitor and improve quality standards within the home, ensuring CQC requirements are met.

· Be confident in handling operational challenges and resolving issues promptly.

What do I need to have to apply?

· Previous experience in a management or leadership role within a care home or healthcare setting.

· Strong communication skills and the ability to manage teams independently.

· Knowledge of CQC standards and other relevant legislation.

· Confident in decision-making and taking initiative in the absence of the manager.

· A compassionate and resident-focused approach to care.

· Relevant qualifications in social care (e.g., NVQ Level 3, Level 5 or equivalent).

If this sounds like the next step for you, we look forward to hearing from you.

Benefits:

6.6 weeks’ annual leave increasing to 7 weeks with five years service. In addition we provide training and continuing personal development, a free uniform, free DBS Check, paid breaks, free staff meals when on duty, free on-site parking whilst in the care homes, access to an Employee Assistance Programme, a Refer a Friend Bonus Scheme, and enrolment on to our pension scheme.

What is Brendoncare Meadway like?

Meadway is affectionately known as the 'hidden gem of St Cross'. We currently have 13 rooms with residents living with varying degrees of need, and a waiting list for new residents to join us. Meadway is based on the St Cross road, on the way to Winchester City Centre, and the majority of our residents have lived locally for a large portion, if not the majority of, their lives.

Who are Brendoncare?

Brendoncare is a charity which provides a range of connected services for people in later life including care homes, extra care housing, community support services and clubs across the South of England.

We are people-driven, focusing on empowerment, inclusivity and understanding. We aim to ensure that whoever comes into the Brendoncare environment - whether as a member, resident, volunteer or colleague – they are able to live their life to the fullest potential.

Our values reflect who we are – together we are kind, empowering, dedicated and forward thinking. We need people who really want to make a difference to the lives of people in later life to join us.

In return, we will support you to grow and flourish as you are welcomed to the Brendoncare team.

We are seeking a dynamic and inspirational leader to help us refresh and grow our retail offer and create a welcoming experience for our customers at Refurbs!

Refurbs offer affordable, quality household appliances and furniture. Helping households with low incomes furnish their homes for less and stopping good quality items ending up in landfill.

The Role - Retail Development Manager

With prior experience in retail management, our Retail Development Manager will lead the delivery of our repair and reuse mission through our retail offer. Your role will be to develop our sales offer, maximising the income and minimising costs, creating a retail environment that meets the needs of the business and our customers. The ability to develop the charity’s online offer is essential and therefore we are looking for someone with proven skills in this area.

Please visit our website for full details.

Bid Manager

Full time (35 hours pw) – Fixed Term Contract until June 2025

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme 
• Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,200 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response and Night Time Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

This is an exciting opportunity to join SJA’s Bid Team, managing and producing tender responses across a variety of business areas including Commercial Training, First Aid and Health & Safety Supplies, Events, Urgent & Emergency Care, and other services. The role of the Bid Manager is to support the organisation in achieving revenue targets, business growth and strategic objectives through managing the Bid process and ensuring completion of high-quality tenders within the stipulated timeframes. Every win helps us to support and deliver more lifesaving initiatives throughout the country.

You will maintain and develop a bid library, tender pipeline and supporting processes, sharing best practice and learnings from bids which are won and lost whilst also analysing trends from tenders and recommending improvements or change to optimise the number of bids for which we can tender.  

You will be driven and self-motivated with the ability and proven track record in producing high quality and timely tender submissions. A team player with excellent communications and writing skills you will also possess the ability to prioritise, plan and coordinate projects accurately and assess financial risk as an essential part of this role.

Required Knowledge, Skills & Experience

• Experience in managing, writing, or coordinating bids, tenders, proposals, or grants 
• Strong project management skills, with the ability to prioritise work to tight deadlines 
• Ability to work under pressure, working on multiple simultaneous deadlines 
• Understanding of what makes a winning proposal and ability to see a bid through a client’s eyes 
• Research and analytical skills to understand the commercial context of opportunities and how we can add value 
• In-depth knowledge of tender and proposal processes, with knowledge of public sector procurement an advantage 
• Good copywriting skills and attention to detail 
• Excellent spelling and grammar 
• Influencing skills, to help and advise internal partners at each stage of the tender and proposal process 
• Continuous improvement attitude – sharing knowledge and best practice in workshops and training sessions 
• Approachable and personable with an ability to build relationships quickly 

About the Role 

Manage the Bid Management process, ensuring all bid documents meet deadlines and have undergone appropriate levels of scrutiny. Chairing and organising bid kick off meetings with internal stakeholders. You will need to feed the information into the Bid Writer in a timely and organised fashion and ensure all bids are of consistent high quality to meet the customer or commissioner’s expectations.

• You will also, where required, need to lead on writing, creating and preparing expressions of interest, prequalification questionnaires, ITT responses and standalone proposals and presentations working closely with operational/technical specialists within the organisation & ambulance operation to ensure excellence in quality, accuracy and presentation
• Lead on the creation and support bid presentations; including the preparation through to participation of delivery to key decision makers
• Maintain the Bid library working with functions and the operation to collate relevant, up to date supporting information for proposals, ensuring its accuracy and accessibility
• Complete the bid/no bid tool and agree with relevant key stakeholders to ensure any tenders are aligned with both the relevant departments strategy, operational capability e.g. skills, vehicles and capacity

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

For all other candidates, or St John Ambulance volunteers wishing to apply please apply below

The closing date for this vacancy is the 02/10/2024 however, we reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Elizabeth House Community Centre has been a cornerstone of the local community for over 100 years, dedicated to serving the needs of local residents and communities. Highbury Vale Blackstock Trust is the Charity founded to save and manage Elizabeth House.

Our vision is for Elizabeth House to be the heart of a thriving local community, where everyone has the power to effect positive change. Our mission is to build a stronger, more resilient community by providing a safe space, relevant activities, and meaningful support for all.

The Community Leader will oversee the management of our community services and activities, ensuring the programmes align with local needs, our strategic goals and available funding. 

Key Responsibilities

·Design and implement a comprehensive activities programme that addresses the social, educational and wellbeing f the community.

·Manage the day-to-day operations of our programme, ensuring the seamless delivery of activities and collaborating with all stakeholders to provide high-quality, holistic services.

·Ensure effective project management practices are consistently applied in your work, fostering efficiency and accountability.

·Oversee the monitoring, evaluation, and reporting of all community activities, ensuring they align with funding requirements and high-quality reports are provided to funders and partners.

 ·Work closely with colleagues and key stakeholders to identify funding opportunities, and prepare and submit high-quality funding applications.

·Build trust and strong relationships with local residents by organising co-production, engagement and consultation opportunities that involve people with lived experience.

·Collaborate with community members to develop and support campaigns that drive change for specific resident groups and continuously improve our referral processes to provide comprehensive support.

·Work with partners, community-led groups, and representatives across various sectors and organisations to enhance support for community members.

·Develop engaging marketing materials, including leaflets, website content, and social media posts, to ensure our services are widely advertised and accessible to a diverse audience.

·Oversee all administrative aspects of project activities and coordinate volunteer and staff schedules.

Please see the full job pack attached with detailed responsibilities and person specification. 

Key information

Salary: £37,000 – 39,000 per annum (pro rata £31,700 to £33,400)

Hours: 30 hours per week (over a minimum of 4 days)

Contract: Fixed term contract until 30 April 2026 (extension subject to funding)

Holidays: 25 days per year plus bank holidays (pro rata)

Report to: Executive Director

Line-manage:  1 Community Development Coordinator and 3 Community Organisers

Please submit a CV and tailored covering letter via Quick Apply.

Closing date: Sunday 13 October.