Volunteer Officer Jobs in Finsbury Park, Greater London
Join us at a pivotal moment in our digital transformation journey, where you’ll have the opportunity to shape the future of our online services. We are embarking on a multi-year programme, starting with a CMS replatforming in 2025, which will pave the way for a unified, customer-centric digital experience for beneficiaries, supporters, members, and volunteers. As our Digital Product Owner, you’ll be an integral part of a newly formed team, working from the ground up to deliver innovative solutions that drive our organisation forward.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
In this role, you will be the crucial link between business objectives and technical execution, ensuring that product visions are translated into actionable development plans. You’ll collaborate with stakeholders to understand user needs and technical requirements, turning them into detailed product backlogs and user stories that can be effectively delivered by our development teams. With your technical expertise, you will ensure that each feature is built on a foundation of sound development practices, maintaining a focus on quality and adaptability as the digital landscape evolves.
We’re looking for someone with a passion for technology and a strong understanding of how digital products are built and refined. You’ll have the experience and knowledge to manage external development capacity, making sure that technical solutions are aligned with both user demands and long-term business strategies. This is a dynamic, fast-paced environment where your ability to balance strategic thinking with hands-on technical planning will be key to success.
If you enjoy being at the forefront of digital development, taking ownership of complex projects, and working in an environment that values innovation and collaboration, this is the perfect role for you. You’ll have the chance to not only influence the future of our digital services but also to be part of a team that is building something new and impactful from the ground up. A chance to bring your technical expertise and product ownership experience to help us deliver exceptional digital solutions.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues and partners, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
If you require the job advert or job description in an alternative format, please contact 0808 802 8080.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description – Trusts and Grants Officer
Reporting to: Trusts and Grants Manager
Location: Hybrid/ London
Contract: Permanent,
Hours: 35 hours, Full Time
Grade and Salary: 6LCO £32,880-£34,610
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK
by supporting frontline charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Values:
Passion – for our cause and the challenge that lies ahead.
Ambition – to go the extra mile and drive the change that must happen.
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries.
Collaboration – it’s only by working with others that we can be stronger.
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
We are looking for a Trusts and Grants Officer to play a crucial role in ensuring the ongoing success and expansion of our partnerships with trusts, foundations and statutory givers. Working closely with the Trusts and Grants Manager and four more team members, this new role will lead on nurturing low and mid-value relationships with prospective funders who have capacity to give ongoing funding to FareShare.
As the cost of living crisis pushes millions into food insecurity, and the world is faced with a climate emergency, the difference you can make by joining the Trusts and Grants Team is substantial. Our dual social and environmental purpose has never resonated more with partners and we have just launched an ambitious strategy to double the number of meals we can provide, amplifying our impact and presenting a compelling case for support.
The Trusts and Grants and Officer will take on the management and stewardship of a diverse portfolio of four and five-figure funding relationships, while developing new partnerships with a range of givers and leading on prospecting for certain areas of our funder portfolio.
Main areas of responsibility
Build relationships with a portfolio of four and five-figure trust supporters, understanding their motivations and tailoring opportunities and communications to cultivate strong, long-lasting partnerships.
Foster a deep understanding of FareShare’s work and strategy to create persuasive fundraising proposals that inspire and solicit funds. This includes working closely with colleagues in the wider Fundraising team to build a sound understanding of FareShare operations and where support is most needed.
Supporting with the team’s prospecting process, using your own research and sector knowledge to identify new opportunities from identification through to solicitation.
Lead the Trusts & Grants and wider Fundraising team on specific projects within FareShare’s work, collaborating with colleagues across the organisation to gather information to inform fundraising activities.
Develop personalised stewardship plans to deepen funder relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of trust support and celebrate key milestones. Support on and lead calls, meetings and visits to strengthen funder partnerships and engagement with our work.
Support the Trusts & Grants Manager and wider team as needed, especially in instances where a complex funding application requires more than one team member to complete.
Maintain accurate records of partner interactions in our CRM system and shared files, and consistently update financial records and account plans.
Person specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Skills & Experience
- Charity sector, and ideally trust fundraising experience, with demonstrable success of managing relationships with trusts and foundations to secure multiple five figure grants.
- Experience of researching, identifying and engaging new prospects, and securing new funding.
- Excellent written and verbal communication skills with good persuasive writing and proof-reading ability.
- Experience of creative proposal writing, and the ability to demonstrate clear outcomes and impact.
- Experience of preparing and presenting budgets and ability to interpret charitable financial accounts.
- Proven ability to form good working relations, both internally and externally with people at all levels, and from all walks of life, backgrounds and cultures.
- Ability to multi-task and work on own initiative to meet objectives and tight deadlines.
- Proven ability to work flexibly and collaboratively as part of a busy team.
- Excellent IT skills with a good working knowledge of MS Office programmes.
Desirable Criteria
- Experience of using Salesforce or an equivalent Customer Relationship Management (CRM) system for Fundraising.
- Interest in the impact of food waste on the environment.
- Interest in food poverty and its causes.
Values and behaviours
- Enthusiastic approach and ability to work in a team.
- Proven ability to develop and maintain good working relationships.
- A commitment to Equality and Diversity
- An appreciation of FareShare’s mission and vision
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.
This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 30th September 2024
Interview date(s): w/c 7th October 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Growing Hope Senior Finance Officer
Location: Hybrid working (2-3 days office based in King’s Cross Mon, Thurs and possibly Fri)
Hours: 37.5 (full time)
Salary: £34,200 - £37,200PA (including London weighting, specialist officer role).
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up our fourth and fifth clinics in Maidstone and Redbridge. We worked with over 500 children, young people, parents, carers and siblings in 2023. As a national charity Growing Hope has trained over 1,000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
We are seeking an experienced and enthusiastic finance professional with great attention to detail, strong analytical skills and an ability to work in a fast pace environment. The role will report to the Director of Operations and will involve running book keeping, reporting and banking functions as well as overseeing payroll. This role supports the national Growing Hope charity and each of the local charities’ (clinics) accounting for around £1 million collectively each year. You will be joining a small and dedicated national team of eleven.
Job Purpose
Growing Hope requires an experienced finance professional (with part qualifications) who will be responsible for the delivery of internal financial management systems and controls, and for maintaining accurate financial management records, including managing the process of producing annual accounts. This role covers both the national charity and the local Growing Hope charities which are growing across the UK. The national charity raises around £600,000 per year and the local charities around £50,000-£100,000. The Senior Finance Officer will support the charities with day to day book keeping, raising invoices, paying expenses, scheduling payroll payments and running management reports and accounts. This job role also involves advising on budgets for fundraising project proposals and working closely with the supporter engagement team. This individual will be able to communicate effectively with all the relevant parties including the national Growing Hope team, the local Clinic Managers, and local finance trustees who have overall governance of each charity’s finances.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow.
Book keeping & Finance processes
- Processing of accounts using Quickbooks for each Growing Hope charity in a timely manner (currently 6 small charities)
- Paying expenses and invoices as and when these are approved.
- Liaising with payroll provider and scheduling salary payments for all staff each month.
- Invoicing local Growing Hope charities each month for book keeping, payroll and quickbooks.
- Running gift aid claims and supporting volunteers to run this across the Growing Hope charities.
- Liaising with local clinics and churches to agree payment schedules and giving for each financial year.
- Participate actively in prayer and worship times as part of the team. This includes praying, coaching and supporting Clinic Managers to understand their budgets and financial processes.
Fundraising
- Contributing to the fundraising strategy and development of budgets for fundraising projects.
- Contributing to the wider teams fundraising efforts through networking, and involvement in fundraising and community events.
Reporting
- Updating monthly forecast vs. budget spreadsheets for each local charity and the national charity.
- Leading monthly budget reporting meetings for Senior Leadership Team and Chair of Trustees, using analytical skills to highlight patterns or potential risks or problems arising.
- Create annual reports in partnership with the Clinic Managers and Finance trustee for each local charity and ensure these are independently examined by recruiting and liaising with volunteer accountants.
Payroll
- Liaising with the payroll provider to run payroll for all staff across the Growing Hope charities each month.
- Setting up and running pension payments each month.
- Paying NI payments each month.
General administration
- Set up bank accounts and signatories for local Growing Hope charities, support the local trustees with ensuring all financial processes are set up and working (e.g. bank account, Stripe, Quickbooks, payroll, pensions, HMRC)
- Sending letters and emails as required.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- ATT certifications (or equivalent)
- At least three years experience as a finance professional
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office, particularly Word and Excel
- Excellent communication and interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent knowledge of financial management and budgets
- Strong ability to manage multiple priorities and tasks in a fast paced environment
DESIRABLE
- Excellent knowledge of QuickBooks
- Accounting qualification
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working inthe charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
Wandsworth Oasis seeks a suitably experienced senior leader to become their next CEO to lead the organisation in its next phase of development and the continued delivery of its mission to achieve positive impact for people living with HIV or AIDS.
About Wandsworth Oasis:
The roots of today's charity grew from one shop, on Battersea Park Road, opened in 1992. The shop's objective was to raise funds to support the Wandsworth Oasis AIDS Care Centre. As we grew, our trading charity was formally set up and from there other shops were opened. For over 20 years now, we have been supporting a number of London-based charities that align with our mission of supporting people living with HIV, raising awareness for prevention of HIV infection and challenging stigma.
About the role:
Salary: c£60,000 pa fte (c£48,000 pa actual salary)
Hours: 30 hours per week/0.8fte
Location: Tooting, London SW17. Hybrid working by agreement.
Benefits: 33 days annual (including 8 bank holidays) pro-rata; 6% employer pension contribution
Contract: Permanent (6 month probationary period)
We are happy to consider flexible working arrangements and job-share candidates
The CEO will be reporting to the Co-Chairs and directly line managing the Head of Income Generation and the Finance Manager. The post holder will have responsibility for the management and statutory compliance of the organisation which is a registered charity and company limited by guarantee. The CEO is responsible for the day-to-day operation of the organisation as delegated by the Board, including the management of people and resources and operation of the shops. The CEO fulfils a critical support role to the Board in relation to governance requirements and will be expected to facilitate the development of strategic plans, ensure the sustainable and strategic management of the organisation in collaboration with the Board and, when appropriate, obtain external professional advice.
Responsibilities will include:
Mission and Strategy:
- With the Board and staff, shape the organisation's strategic and operational plans and lead their successful implementation.
- Optimise income streams and reserves to guarantee the charity's sustainability and development.
- Manage Wandsworth Oasis's grants programme to organisations and individuals, from application stage through to reporting from grantee organisations to ensure they achieve measurable impact.
Leadership and Governance
- Promote and role-model a positive and professional and compassionate workplace culture
- Work with the Co-Chairs to develop the Board and good governance practice and upholding regulatory requirements.
- Oversight of volunteer strategy and ongoing management of volunteers
Influencing and External relations
- Champion prevention of HIV, removal of stigma associated with HIV and the need for high quality support for people living with HIV.
- Maintain Wandsworth Oasis's external profile and influence with grantee organisations and applicants, other organisations in the HIV space, local stakeholders and networks where the charity operates.
How to Apply:
Charity People Ltd is acting as a recruitment agency advisor to Wandsworth Oasis on this appointment. Interested candidates are invited to submit a CV to and request a candidate pack from Senior Appointments at Charity People.
Closing Date:
Applications must be submitted by Monday 7th October
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities with which we work.
About the role
You'll lead and coordinate our local campaigning work across the Midlands. Your work will help the charity improve the lives of people with Parkinson’s and those who care for them.
You'll listen to the needs of our local communities to inform your campaign work, and empower them to make change where they live. You’ll work with colleagues across Parkinson’s UK to deliver political campaigns and meaningful advocacy for our community. Through your campaigns you will ensure that the voices of people with Parkinson’s, their families and carers are heard.
What you'll do
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Recruit and manage a sustainable network of local campaign volunteers.
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Be a first point of contact for supporters and campaign volunteers who want to improve services in their local communities.
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Provide expert advice and support to colleagues and campaign volunteers on how best to challenge and influence decision makers.
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Build close working relationships with our field staff and our local networks.
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Use our national campaign priorities to deliver related local campaign activity.
What you'll bring
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Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.
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Experience of working with volunteers and people with lived experience of a cause including how best to support them to achieve their campaigning goals.
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Experience in organising events.
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Ability to network and build supportive relationships with volunteers, MPs and health bodies.
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Experience of delivering training to volunteers and staff.
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Ability to work flexibly, sometimes evenings or weekends.
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Ability to manage and prioritise a diverse portfolio of work.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").
The successful candidate will also be required to provide their own broadband service with a minimum download speed of 2Mb.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
The client requests no contact from agencies or media sales.
Job Title: Information & Advice Helpline Officer (Maternity Cover)
Hours: 17.5 hours (Tuesday 9.30 - 4.00, Thursday and Friday 9.30 – 4.30)
(Some flexibility with hours/days may be possible)
Contract: Maternity Cover - Fixed Term to May 2025 (possible extension subject to funding)
Location: This role operates from our office in Thornton Heath
Salary: £8542.58 pro-rata from FTE of £25,627.74
Background to the Role
Do you have helpline or call centre experience? Are you good at communicating on the telephone? Do you enjoy helping people to find information and solutions to challenges? Are you approachable and a good communicator? We need you to join our high volume, friendly helpline team of staff and volunteers, answering calls and providing information and support to older people in Croydon.
Our helpline is a first point of contact for many older people and their families and carers as they tackle a variety of issues around finance, social engagement, housing and council tax, travel concessions such as Blue Badge and Taxi card. You will play a crucial role in answering our busy Information & Advice Helpline phone: listening carefully and sympathetically to callers, finding solutions to their queries or issues and. The role is varied and very rewarding, and no two days are the same.
Main Duties (but not limited to)
- Providing information and signposting to callers to our Helpline and to people enquiring by email
- Entering new client referrals on our database and recording each new enquiry on our systems
- Supporting and supervising volunteers within the I&A Team
- This list is not exhaustive.
Responsibilities will include (but are not limited to)
- Offering a friendly and professional first point of contact for people phoning or emailing Age UK Croydon’s I&A Service
- Listening carefully to what clients say and ensuring the response to every enquiry is centered around them.
- Finding out clients’ needs, by asking them open questions about their circumstances, and opening up opportunities to offer them holistic support.
- This list is not exhaustive.
CVs will not be accepted.
Closing date: 12pm, Friday 18th October 2024
Interview: Thursday, 24th October 2024
This post is subject to a Disclosure and Barring Service check.
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
An exciting opportunity to join our friendly team at Groundwork South and help carry out a wide range of green spaces projects across the Colne Valley Regional Park and in surrounding areas.
Project Officer - Conservation & Green Skills
Ref: POCGS0924
Location: Colne Valley Park Visitor Centre, Denham, UB9 5PG
Contract: Permanent
Salary: Circa. £25,000
Summary of role: This is a varied role which will see the successful applicant working outside on practical grounds maintenance and conservation tasks in some of the most beautiful parts of the Colne Valley.
You will be joining the Green Team who carry out a range of projects across the Colne Valley Regional Park. These include nature reserve management, grounds maintenance, corporate volunteering events, volunteering events for the public, hard landscaping tasks, and conducting Green Skills Courses to educate long-term unemployed individuals. Your role will assist in the delivery of this work.
We are a creative, committed and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team. We will offer work-based learning and training.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour online access to a GP
- PERKS scheme – such as discounted gym membership and shopping discounts
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: Sunday 20th October at midnight
Interview date: Thursday 24th & Friday 25th October
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Appointment to this role is subject to an enhanced records check through the Disclosure and Barring Service (DBS).
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
As a Disability Confident Employer, we interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. If you need any support or adjustments with your application or attendance at interview please let us know.
No agencies please.
Job Title: Marketing Membership Officer
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Hours:21 Hours per week
Salary on appointment: £14,742 - £16,216 per annum*
*This role sits within a pay grade with a pay range of FTE £24,570 to £27,027. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.
We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.
This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.
If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.
Key responsibilities
- Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
- Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
- Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
- Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
- Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community.
- Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
- Co-ordinate across teams to ensure data is provided in a timely fashion
- Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
- Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
- Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
- Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
- Send relevant reports and feedback to suppliers
- Update a weekly tracker sheet of performance across all channels
- Provide additional support as required in responding to Facebook comments on our acquisition adverts
Impact
- Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.
Other
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Knowledge, skills and experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role
- Understanding of basic marketing practices
- Some familiarity with data protection laws and confidentiality principles
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Able to handle multiple tasks and prioritise effectively
- Good communication skills and ability to liaise with internal and external stakeholders
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience working in an administrative role (volunteer, work experience or job)
Desirable:
- Experience in working in membership or customer service roles
- Familiarity with CRM systems and/or excel
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- Empathetic and patient, with a genuine desire to help supporters
- Positive and professional attitude
- Proactive and self-motivated with the ability to work independently
- Interest in walking and/or being an advocate for the outdoors and natural environment.
The Ramblers promote diversity and welcome applications from all section of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Age UK London are a unique charity campaigning to make London a better place for older Londoners now, as well as the older Londoners of the future. We campaign alongside older Londoners on a range of topics including transport, access to services, the high cost-of-living, improvements to infratructure and more.
We are looking for an enthusiastic campaigner to support the development and delivery of our campaigns and influencing work to improve the lives of older Londoners and ensure their views are listened to and acted upon by decision makers.
Our mission is to campaign for specific change to improve the lives of older Londoners and ensure that their experiences, needs and contributions are heard and taken into account by decision makers.
We are a small, friendly, collaborative team who work together to improve the lives of older people living in London. We are happy to discuss flexible working arrangements.
The Campaigns Support Officer will play a key role in the team helping to ensure our campaigns achieve significant impact.
TO APPLY
To apply for this role please read the Job description and specifcation. Please apply using CharityJob's 'Quick Apply' function and upload a CV and a cover letter of no more than two pages. In your cover letter please tell us why you are applying for the position and how you meet the job specification.
Please email John McGeachy at Age UK London if you have any questions. Email address available on the Job Description document.
Healthwatch Sutton is a dynamic charitable organisation, set up to improve the health and wellbeing of people of Sutton. We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.
We are looking for someone who is passionate about enabling local people to have a voice in health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.
Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.
The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.
Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities. You will also need to be friendly and approachable to build relationships with our Board, volunteers and member of the public. We would like a person with an enthusiasm for improving people lives.
Unfortunately, we cannot accept CVs for this position.
The closing date for applications is midday Monday 30th September 2024..
Interviews Tuesday, 8th October 2024.
Closing date: 10th Oct
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
This role is home-based but requires extensive, independent travel with your own transport across Northern Ireland in particular across the Western, Northern, and Southern NHS Trust areas.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We have 2 exciting opportunities to join our award-winning Time for Dementia programme, as the programme expands outside of England for the first time, to Northern Ireland. This role will be working directly with Ulster University to support the implementation of Time for Dementia within their curriculum as well as to find and enrol families affected by dementia to take part.
You will lead in the area of promoting Time for Dementia and networking, building, and maintaining relationships with external organisations. You will be responsible for enrolling families affected by dementia into the programme and supporting them throughout their involvement.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023. We’ve achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people living with dementia.
About you
This is an exciting opportunity to work in a role that is fast-paced and varied. To be successful in this role you will:
- Have a positive and proactive attitude to challenging situations.
- The ability to problem-solve, using a collaborative and engaging approach with colleagues.
- The ability to form productive relationships with internal and external stakeholders and people affected by dementia.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations.
- Highly organised and can manage multiple tasks and priorities.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Ability to collaboratively, develop strong relationships and influence to ensure effective fit-for-purpose business solutions.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Hours: Part-time three days per week
Salary: £36,400 - £37,580 FTE (Pro Rata - 3 days per week)
Location: Hybrid - Whitechapel, London (1 day per week in office)
Closing Date: Monday 9AM on 30th of September 2024
The role
With the growth in demand from businesses to join the B Corp movement, we have created this role to assist the Finance team with a range of activities as we move to a new accounting system that meets the needs and demands of our growing organisation. We outsource the day to day bookeeping work but the Sales Ledger invoicing will remain in house.
We are looking for a team member who has ideas and thoughts on how to improve the way we work and can input into the development of Finance Policy and Procedures.
Tasks and responsibilities will include:
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Checking the finance email inbox and other forms of communication, dealing with queries, actioning and/or forwarding as appropriate and capturing all relevant information
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Working with Finance Officer and other team members to ensure completeness of member data such as invoicing address, contact details, pricing and credit terms in relevant databases (Salesforce and Xledger)
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Liaising with the outsourced service and internal staff members to ensure supplier queries are resolved and payments are made in a timely manner
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Working with the Head of Finance to prepare year end information for the external audit
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Working with the current Finance Officer to maintain a centralised record of all relevant communications.
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Assist Debit Card holders with administrative tasks linked to card usage
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Working with Finance staff to document and implement financial processes and procedures
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Assist with continuous improvement of systems, controls and working practices in finance and other areas of the organisation
Skills and Experience
Essential (used in short-listing)
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Previous experience in a Finance Officer or similar role
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Great attention to detail, with the ability to grasp information quickly
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Sales Ledger experience
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Wider bookkeeping, year end and external audit experience
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Good spreadsheet and systems skills
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Excellent organisational skills, proactive and use initiative to create improvements and find solutions
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Excellent customer service skills
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Comfortable working in a fast-paced and dynamic growing organisation
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Organised with the ability to plan work to meet deadline
Eligible to work in the UK (we will not be able to provide visa sponsorship)
Desirable
- Experience of Salesforce or other CRM
- Experience of Xero or Xledger accounting system
- Purchase Ledger experience
- AAT qualification
- Credit Control experience
What we give you
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Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working, we have a high trust environment and are advocates for right place working
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Hybrid working (min 1/2 days per week in office)
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Flexible working hours (based around core working hours)
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Opportunity to work 4 days a week
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25 days holiday plus bank holidays (pro rata for part-time staff)
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1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
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Our office is closed between Christmas and New Year, no need to take extra holiday!
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Private Medical and Dental cover
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£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
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2 paid volunteer days per year
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Enhanced Parental Leave and family friendly policies, including carers leave
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Learning and Development opportunities
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Enhanced Pension and Life Assurance
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Cycle to Work Scheme
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Income Protection policy
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Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Do you have experience managing projects and working with volunteers? Join our Prison & Justice Team at Samaritans as a Senior Project Officer – Prison Support and help us deliver high-quality Listener schemes across prisons. This role is for 6 months, covering maternity leave, with a possible extension.
• 6 month fixed term contract
• £37,000-£40,000 FTE per annum plus benefits
• Part time (29 hours per week/0.83 FTE)
• Work pattern – we are flexible on this. Hours and days per week, to be discussed at interview
• We are passionate about flexible working, please talk to us about your preferences
• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
• In-person working: Meeting in person and working collaboratively are things we value. Mandated in-person meetings will be in place from Jan ’25. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. This is around 2 days per month.
Due to the urgency of this role, we are unable to consider applications from candidates on more than a 1 month notice period.
As a Senior Project Officer, you’ll play a pivotal role in our efforts to reduce suicide in prisons. You’ll be at the heart of our work, leading specific projects that enhance our Listener scheme and other prison-based programmes. You will collaborate closely with senior volunteers and stakeholders to ensure successful project delivery, provide vital support and advice, and engage in stakeholder management.
Key Responsibilities:
• Lead and deliver key projects to improve the Listener Scheme and other prison programs.
• Work closely with senior volunteers to ensure project buy-in and delivery.
• Provide first-line advice and support to Regional Prison Support Officers and volunteers.
• Liaise with external stakeholders and prison services.
About You:
We’re looking for someone with excellent organisational and communication skills, who is proactive and passionate about making a positive impact. The ideal candidate will have:
• Experience managing projects and working with volunteers.
• Strong written and verbal communication skills.
• Great organisational and time management skills.
• The ability to manage and deliver multiple tasks in a fast-paced environment.
• Confidence in presenting to various audiences and facilitating meetings.
What’s in it for you – our benefits:
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You'll be asked to upload your CV and a 1 page cover letter, which includes your interest in the role and your transferable skills and experience. The role will close to applications at 9 am on Monday 30 September, with video interviews likely to take place w/c 7 October.
About the role
You'll lead and coordinate our local campaigning work across the North East of England. Your work will help the charity improve the lives of people with Parkinson’s and those who care for them.
You'll listen to the needs of our local communities to inform your campaign work, and empower them to make change where they live. You’ll work with colleagues across Parkinson’s UK to deliver political campaigns and meaningful advocacy for our community. Through your campaigns you will ensure that the voices of people with Parkinson’s, their families and carers are heard.
What you'll do
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Recruit and manage a sustainable network of local campaign volunteers.
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Be a first point of contact for supporters and campaign volunteers who want to improve services in their local communities.
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Provide expert advice and support to colleagues and campaign volunteers on how best to challenge and influence decision makers.
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Build close working relationships with our field staff and our local networks.
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Use our national campaign priorities to deliver related local campaign activity.
What you'll bring
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Experience of campaigning and an understanding of the basic tools and techniques used in campaigning.
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Experience of working with volunteers and people with lived experience of a cause including how best to support them to achieve their campaigning goals.
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Experience in organising events.
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Ability to network and build supportive relationships with volunteers, MPs and health bodies.
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Experience of delivering training to volunteers and staff.
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Ability to work flexibly, sometimes evenings or weekends.
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Ability to manage and prioritise a diverse portfolio of work.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please note: supporting statements must fully demonstrate how you meet all the essential criteria of the role ("What you'll bring").
The successful candidate will also be required to provide their own broadband service with a minimum download speed of 2Mb.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
The client requests no contact from agencies or media sales.