Volunteer Manager Jobs

New Citizens’ Gateway is a registered charity with the aim to improve the quality of life and promote the physical, social and mental well-being of refugees and asylum seekers helping to reduce health inequalities, social exclusion and poverty and enabling positive integration.

We are seeking to enlist an experienced Refugee General Adviser to become a valuable member of our vibrant and active advisory team. Your role will involve offering information and guidance on matters such as accessing welfare benefits, PIP, housing, NASS support, education, employment, and training. This assistance will be provided not only at our office but also via phone and during community outreach initiatives.

You should possess substantial experience in offering direct advisory support to clients, collaborating with statutory services, and possessing a comprehensive understanding of the challenges encountered by Asylum Seekers/Refugees, as well as the available resources for their aid. Additionally, you will need the capability to deliver training and workshops, function effectively as a collaborative team member, exhibit adept negotiation and communication abilities, and manage demanding situations with minimal oversight.

If you're ready to make a positive impact and support refugees and asylum seekers on their journey, we invite you to consider joining the New Citizens' Gateway.

Benefits:

- 26 Days annual holiday + Bank Holidays

- 6% Employer's Pension Contribution

- Employees Assistance Package

- Hybrid Work

- Training Opportunities

Interview date: 3rd October 2024

Please keep this date free.

Head of UX

An exciting and new opportunity has recently arisen for a Head of UX with a strong understanding of User Research to join a hugely respected, well established and extremely well known charity based in London. This is an amazing role for someone with a great passion for user experience to take make a real difference!

As the Head of UX, you’ll be responsible for leading on user-centred research to create exceptional experiences for the organisation’s supporters and service users. The Head of UX will also be responsible for leading on user testing and ensuring UX design is as optimal as possible.

Skills that are required for the Head of UX are:

• Strong understanding of User Experience
• Strong knowledge of User Research and User Testing
• Understanding of Customer Journeys
• Ability to work alongside 3rd party agencies

Head of UX / User Experience / User Research / Customer Journeys / User Testing

This is a fantastic opportunity to help an extremely well-known charity really make strides across the exceptional research they carry out, while developing along the way!

Salary: £58,000 - £67,500 plus excellent benefits

Locations: London (Flexibility Encouraged)

Apply now for further details and immediate consideration for this excellent career opportunity. 

Understanding Recruitment is acting as an Employment Agency in relation to this vacancy.

Working closely with our existing Head of Services, you will have joint responsibility for the operational management of Services across our organisation. Key tasks and responsibilities will include:

• Line managing our Service Managers.
• Liaising with and reporting to commissioners.
• Monitoring service efficacy.
• Ensuring all services have written policies and processes in place.
• Supporting the senior management team with the development of new services.
• Acting as a Designated Safeguarding Lead.
• Mobilising new services.

You are required to maintain regular contact with partner agencies, commissioners and funders, negotiating on behalf of the charity, and building strong and positive relationships with others.

This role can be based in either Wiltshire or Devon, requiring travel across the South-West and a willingness to attend meetings in all our offices on occasion.

MAIN RESPONSIBILITIES

SERVICE DELIVERY MANAGEMENT TEAM

• Be an active member of the Service Delivery Management Team.
• Contribute to the development services across FearFree.
• Ensure FearFree complies with all legal requirements; advise the CEO when a breach is likely or has occurred.
• Achieve and maintain external accreditations, such as Leading Lights, ISVA Standards and Respect Standards.
• Provide cover for your counterpart Head of Services (primary responsibility for safety and support services).
• Act as a Designated Safeguarding Lead for FearFree.
• Support senior colleagues – including the Head of Communications, Head of Fundraising, and Head of Finance – to ensure excellent services and a joined-up approach. 

MANAGEMENT ROLE

• Attend management team meetings.
• Mobilise new services.
• Take a leading role in the writing and development of tenders and bids for new services.
• Working within the agreed policies, principles & codes of practice of FearFree, develop, implement, sustain and improve frameworks and systems to achieve objectives and priorities through effective procedures.
• Work with relevant senior managers to advise on formulating, updating & monitoring relevant FearFree policies & procedures, updating manuals as and when required, ensuring that support staff have appropriate access to them and record sightings of updates.
• Manage change in accordance with change control procedures.
• Liaise and network with other agencies, statutory, voluntary, & private as appropriate.
• Oversee the quarterly and annual reviews for Commissioners.
• Develop and manage own workload having the ability to work independently, using own initiative.
• Attend relevant local, regional and national groups, forums and meetings as appropriate.
• Contribute to the development of new projects as required.
• Manage other tasks appropriate.
• Ensure all services meet with the requirements of accredited bodies, legislation, contractual obligations, best practice and FearFree policies.

SUPERVISORY ROLE

• Ensure the provision of line management, support and supervision for Service staff.
• Respond to complaints escalated from the projects.
• Develop and oversee project/service plans.
• Monitor compliance with procedures at project level.
• Chair project/service management meetings.
• Ensure project reports and returns are completed on time.
• Provide advice, information, training and support to staff related to organisation policies and procedures as required.
• Arrange training courses or identify training opportunities to ensure staff & volunteers have access to specific knowledge related to relevant issues for service delivery.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We are looking for a proactive and committed person with a flair for marketing and design to provide general administrative and communications support for our charity. The role supports the smooth running and promotion of the organisation, as well as maintaining our excellent reputation across Oxfordshire. It provides effective and proactive administrative support for the CEO and Oxford Food Hub staff team. They lead on marketing and communications activities particularly social media.

About You

Are you highly organised and good at problem solving as well as talking to people and managing relationships? Do you want to support and develop our Board of Trustees so that we can help more young people and their carers as the organisation grows?

We are looking for someone to support the Board of Trustees in the smooth running of Roots. As Clerk to the Board you will work on 4 main areas: 

Board Administration

• Liaising with the Trustees on meeting dates and logistics

• Preparing meeting agendas and discussion papers alongside the Chair

• Drafting minutes and recording actions

• Following up actions with those responsible

• Managing the Trustee Google drive to ensure it is organised and focused

Communication

• Maintain the working relationships between the Board of Trustees, senior management and centre staff, ensuring effective channels of communication and feedback

• Ensuring all Roots staff, volunteers, carers and young people are kept up to date on the work of the Board and that effective two-way communication is maintained

Board compliance and advice

• Ensure the Board is compliant with all legal and statutory requirements such as paperwork and governance. 

• Keep a record of all Trustee training, and ensure new Trustees have the correct induction. 

Trustee Recruitment 

• Work on the recruitment of new Trustees including advertising on the relevant platforms

• Administration of the recruitment process including scheduling interviews, managing the recruitment drive folder and ensuring all relevant paperwork is complete.

• Support the Chair to provide appropriate training for new Trustees.

It is expected that the Clerk to the Board will also take on other responsibilities such as helping to maintain and manage the Google Drive, ensuring information is managed correctly. 

Person Specification

Desirable

You do not need to have all of the experience listed below, we are looking for the right person to fit our team and a willingness to learn. Full training can be provided for the right candidate.

• Highly organised, self-starter who works well from own initiative

• Experience running board level meetings including taking minutes and managing actions

• Experience working with senior management 

• Experience in project management

• Excellent IT skills and willingness and ability to learn new systems

• A business or administration qualification 

• Understanding of the experience of young people and children in care or who have experienced trauma.

About The Roots Foundation Wales

We are an award-winning charity supporting children and young people in care, those transitioning to independent living and care leavers. We also support foster and kinship carers. 

In 2017 we featured on a BBC1 DIY SOS & Children in Need special and as a result we have a beautiful centre with 3 semi-independent living flats attached.  Our Transition to Independent Living programme is bespoke and holistic in its approach and aims to teach young people on the cusp of leaving care (16-19 years old) independent living skills to aid a smooth and positive transition into adulthood.

We have a team of youth workers, night staff and volunteers who run groups, activities and clubs throughout term time and school holidays for young people aged 4-25. We hold coffee mornings for carers, a playgroup for young parents and activity groups ranging from crafts club to cookery, youth club and movie nights.

As a result of increased funding and an enthusiastic Board of Trustees we are keen to grow our team so that we can offer more opportunities to even more young people and carers.

A message from our Youth Panel 

“Roots is our home from home, it's a place where we can share our personal experiences and

always be supported. Building good relationships with the staff and other young people is very

important to us. It's important to have staff who are respectful, caring and trustworthy while

being able to have fun and enjoy a bit of banter! We need someone who is honest, responsible

and appreciative of the fact that Roots is like our family.”

Part Time - 21 hours a week, Office based

The Fundraising & Communications Officer will play a crucial role in enhancing Restore’s income and engagement. You will communicate with a broad audience and raise funds through corporate and community relationships, and fundraising events. This role will enable Restore to raise funds to run recovery, coaching, and training services, to support better mental health, tell stories of hope and recovery, and increase awareness in the community to equip individuals and organisations with the knowledge and skills to reduce the associated stigma.

Working closely with colleagues across the Income and Engagement team (I&E) Volunteering team, wider teams, and Restore’s partners, this role requires the ability to work independently and as a member of a team. Experience of working with volunteers or as a volunteer, track record of corporate and community relationship management and event organisation is desirable.

The ideal candidate will be able to demonstrate the following criteria below. Please click 'apply' to download the full job specification where other criteria's will be addressed at interview.

Essential

• Passionate about ending mental health stigma and working in a charity comms and fundraising team.
• Strong interpersonal skills with experience in building rapport with individuals and groups.
• Capable of public speaking and promoting Restore’s work
• Enthusiastic about collaborating with others and participating in public events.
• Creative and excited to offer new ideas for involving communities in fundraising.
• Strong research and problem solving skills, with the ability to think critically and act quickly. Ability to think logically, use initiative, and work autonomously prioritising effectively in order to meet deadlines, and deliver results.
• Excellent time management and organisational skills, and capable of delivering activities. on time and to target.
• Works well with others, including volunteers, fundraisers / supporters, and recovery service teams

Closing date will be Sunday, 8th September 2024 at midday.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Are you passionate about orchestrating seamless IT infrastructure projects that drive real impact? Do you excel in creating collaborative environments where teams thrive? Join us as a Senior Project Delivery Officer and sink your teeth into the delivery of brilliant technology services. 

About the role 

As our Senior Project Delivery Officer, you'll lead the end-to-end delivery of crucial IT infrastructure change and improvement projects, enabling multidisciplinary teams to onboard new technology and processes efficiently. 

Acting as the bridge between technology teams, subject matter experts, and end users, you'll ensure our IT solutions meet requirements and deliver maximum value to Crisis. Collaborating closely with the IT Infrastructure Manager, you'll ensure effective risk management, governance, and change management support delivery objectives. 

Your role is pivotal in ensuring consistent and accurate scoping of projects, from the technology provision for our flagship Crisis at Christmas event to the rollout of Microsoft Intune as an endpoint management solution.

Skills, knowledge, and experience vital to succeeding in this role:  

As the ideal candidate, you possess excellent delivery management skills, with a knack for detailed planning and inclusive, agile execution. Your adeptness at utilising digital tools fosters productivity and collaboration, ensuring projects progress smoothly in the modern digital workplace. With exceptional stakeholder management and facilitation skills, you effortlessly influence at all levels, driving projects towards successful outcomes. Your commitment to change management methodologies and best practices, coupled with your exceptional communication skills, both written and verbal, make you an invaluable asset in our mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Two-days (pro rata) wellbeing days 

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15 September 2024 at 23:55

Interview date: Wednesday 25 and Thursday 26 September 2024

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

About Us

Learning with Parents supports all families to have positive learning interactions together and leads the sector to learn what works in tackling inequality.

In partnership with 150 primary schools, we support families across the UK to enjoy learning together at home. Families are motivated to sustain and enjoy frequent and positive interactions at home.

Our parental engagement journey with schools starts by focussing on reading. Our digital reading log is an inclusive way for schools and families to record reading, replacing physical reading records.

Our full Maths and English programme builds on the positive habits fostered by our reading log. It replaces traditional Maths and English homework with fun activities which have parent-child interaction at their heart. Through behavioural insight research, innovative technology and teacher training we ensure that as many families as possible are supported effectively. 

We are working to improve parental engagement across the sector, by producing evidence of parents’ impact and generating insights into how schools can best support them. Learnings are disseminated through the Parental Engagement Forum and amplified through the Fair Education Alliance.

You can read our 2023 impact report here and see our latest news and blogs here.

About the Role

We are looking for a technologist to help us in the next phase of scaling our web platform and supporting the communities we serve. To date our tech support has all come through an external team, and now we are excited to add an in-house role with significant support from our experienced (part-time) CTO and an external team.

You will work across a range of technologies on a variety of problems, which may include working with the team to triage urgent bugs; making improvements in our testing setup and CI/CD pipeline; understanding and investigating our data; supporting with IT issues; and more.

This is a flexible role in a growing charity, with the opportunity to build and deploy solutions from the ground up. As well as our CTO, the former lead engineer will be on hand to answer questions and support (0.2FTE), and the team developing features has experience working on this app. We will look to expand this team over time as the charity continues to grow.

Our technology

Our platform is built on the following stack, so familiarity with some of these, or equivalents, will be helpful for this role.

• Platforms: AWS, Vercel, Cloudflare

• Frameworks/technologies: NextJS, NestJS (Typescript), GraphQL, Postgres

• Code: Github

• Test: Cypress, Jest, Lambdatest

• Monitoring: New Relic, Zabbix

We also use a range of common cloud systems in managing the IT side of the organisation, including Google Workspace and InTune.

Areas of Responsibility

Monitoring and resolving issues

• Performing root cause analysis of production errors and resolving technical issues (with support from tech lead and development team)

• Communicating with the school partnership team and content development team to understand requirements and keep them updated on issue progress

• Designing procedures for system troubleshooting and maintenance

• Building tools to reduce occurrence of errors and improve customer experience

• Providing level 2/3 technical support

Platform engineering, pipelines and deployment

• Setting up CI/CD pipelines for our products

• Building and maintaining development tools and infrastructure

• Deploying updates and fixes to production environments

• Working on ways to automate and improve development and release processes

• Building and deploying automation and monitoring solutions

• Ensuring that systems are safe and secure against cybersecurity threats

Support with data

• Liaising with the wider team to understand data needs

• Writing and reviewing SQL queries, including to extract anonymised data or report statistics

• Creating data dashboards (potentially with volunteer support)

• Making sure our Postgres database is operating efficiently and reviewing updates

IT

• Support with laptop setup

• Support with issues with a range of cloud services

• Working with users to ensure the tools are meeting user needs and proposing solutions

About You

Our ideal candidate is a problem solver who has capability across a range of technology areas, and can drive the range of problems that might arise in running a web platform to solutions. You may have developed and deployed a web application, whether professionally or as a side project, and been responsible for its end-to-end maintenance. You may have managed the IT for an organisation, whether professionally or in a voluntary capacity, including managing integrations and solving users’ problems.

We will ask you for examples of the following skills and experience:

• Experience in continuous integration and continuous delivery practices

• Experience deploying & maintaining web applications, including cloud hosting (AWS or equivalent)

• Working knowledge of databases and SQL

• Familiarity with version control software (Git preferred)

• Understanding of monitoring tools (Sentry or equivalent)

• Experience with automated testing tools (Cypress or equivalent)

• Collaborative approach to solving technical problems

• Effective communications skills with both technical and non-technical audiences

• Willingness to learn and apply new technologies

• Working well within a team, drawing on the skills and knowledge of those around you, as well as supporting others with your own expertise

• A desire to champion and uphold our vision, mission and values.

Our ideal candidate might also be able to provide examples of when they have used some of the following skills and experience, although these are not essential: 

• Experience in agile testing approaches, frameworks and implementations

• Experience with performance and/or security testing 

• An understanding of education inequality in the UK

• Lived experience of some of the barriers that families from disadvantaged communities face in engaging with children’s learning 

Our Values 

Our Learning with Parents values are key to how we work and inform our strategy, programme, and how we collaborate.

Ambition

We strive do more for the families, schools and organisations we work with

Collaboration

We value the voices of others and achieve more by working together

Exploration

We are curious and seek evidence to inform our work

Innovation

We test, learn, adapt and embrace failure in our pursuit of progress

Integrity

We act responsibly and honestly, and default to transparency

Supportive environment

We work to create an environment which supports growth, belonging and wellbeing for everyone

Benefits

We have a passionate team and supportive culture, which was recognised as we were named one of “The top 100 organisations to escape to in 2022” by Escape the City. In addition, we offer:

• Generous holiday allowance (35 days, including bank holidays)

• Additional day off on your birthday

• Enhanced maternity and paternity leave policy

• Income protection in case of sickness

• Flexible working times

• Social events

• Environmental (Net Zero) Pension

• Cycle to work scheme

• Benefit Hub, including virtual GP and discount scheme 

To Apply 

Please apply via our website. You will be asked to submit a CV and one-page Cover Letter outlining your interest and suitability for this role.  First round interviews will be online. Second round interviews will be in person, at our Bristol offices. Interviews will typically be arranged within a month of applications being received.

We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees and supporters from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at Learning with Parents, and we are committed to increasing representation and diversity at the charity.

Due to the nature of our work with young people, on acceptance of offers all Learning with Parents employees are subject to a DBS check in accordance with Safeguarding Policies and offers will also be subject to reference checks. 

Focus Birmingham is a thriving independent local charity that provides information, advice, support and care for people with visual impairment and complex needs.

We are looking for a Community engagement officer to join our team, supporting the delivery of our Public Health engagement partnership contract. This pivotal role will enable us to bridge health inequalities and ensure everyone has the opportunity to access vital public health services.
Your focus in this role will be increasing our reach and generating accessible, insightful public health resources for those with sight loss and/or complex care needs.

Responsibilities:

- Assist service managers in organizing activities to meet contractual targets.
- Conduct market research, identify health inequalities, and maximise engagement opportunities based on findings.
- Attend community events to engage identified groups and help facilitate access to public health services.
- Accurately maintain project-related spreadsheets and databases with statistical and financial information.
- Motivate departments and stakeholders to participate in engagement activities, and support in public engagement exercises such as surveys, focus groups or workshops.
- Ensure all community groups have the opportunity to access public health services, and contribute to the planning of local public health funded services.
- Collaborate with the Marketing Officer to create and share accessible public health messages in a range of formats.
- Support the Marketing Officer in creating engaging online content for Focus Birmingham’s website and social media platforms.
- Build and maintain strong professional relationships with our stakeholders.
- Champion community volunteering initiatives and maximise reach. Facilitate access to project specific training opportunities for our volunteers.

The ideal candidate:

- Minimum of 5 GCSE’s or equivalent
- Strong communication skills.
- Positive and outgoing attitude with a confident approach to building and maintaining effective working relationships.
- Effective project management skills, and the ability to manage own workload, working to deadlines as required.
- Experience in the organizing of promotional events, including attendance and facilitation their success
- Understanding of Market research and analysis of findings.
- Good IT skills, and the ability to compose and post engaging online content.

Please see the attached job description for more details.

Benefits:

- £24,661 salary per year, 9.00am – 4.30pm Mon- Fri. Fixed term 2 years with potential for extension.
- 20 days of annual leave, bank holidays and 6 additional concessionary days.
- Subsidised meals
- Company pension
- Access to EAP (Employee assistance programme)
- Refer a friend bonus

Apply today to become part of a team committed to creating a more accessible, inclusive future for everyone.

Focus Birmingham is committed to equal opportunities and welcomes applications from all sections of the community, irrespective of race, colour, age, gender, sexuality or disability.
If you have any questions regarding this role or require an application form in a more accessible format please contact our HR department.

REF-216 426

Location: Any UK Trust office (hybrid working 2-3 days a week in the office)

Interviews: 16/09

For more information or to apply, please click 'apply now' to be directed to our website.

We’re looking for an ambitious individual with strong relationship-building skills to become our new Corporate Partnerships Executive. If you are an enthusiastic, creative, and self-motivated individual, with a track record in supporting and developing fundraising partnerships, then this is the role for you.

You will be joining the team at a critical time as we develop creative ways to realise the opportunities that have come from the last year. We work with a fantastic variety of organisations including Tesco, TJX Europe, Disney & L’Oreal– and our partnerships continue to evolve and deliver a wide range of value measures to each business, The Prince’s Trust and the young people we support.

Our sector partnerships have an incredible impact on young lives. Some examples include:

• Employability: connecting businesses with young people to provide a pipeline of new, diverse talent, whilst having a lasting impact on young people’s lives.

• Commercial: building commercial and brand-awareness campaigns, and establishing valuable sponsorship opportunities

• Employee Engagement: engaging employees with fun, meaningful ways to connect with young people and share their skills.

You will manage, support, and grow a portfolio of strategic corporate partnerships including brands like L’Oréal Paris, TJX Europe and Tesco to generate the essential income we need to transform young people’s lives.

Your role as Corporate Partnerships Executive will be to support and deliver against the strategic direction for your partners, ensuring robust partnership plans are in place to enable increased and continued support of our work. You will ensure financial targets are met and deliver partnership objectives, including programme activity, employee engagement and marketing & communications.

You will be joining an ambitious, collaborative team of partnership experts, passionate about providing young people with the opportunity to live, learn and earn – creating a better future through jobs and education.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Corporate Partnerships Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Corporate Partnerships Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). 

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3085 

The role 

MIND in Haringey and its partner Public Voice deliver the Haringey Community Collaborative, providing strategic leadership and capacity building for the borough’s Voluntary and Community Sector (VCS). MIND in Haringey and Public Voice are ambitious, committed and passionate in their support of the VCS, and the social impact that it collectively delivers for residents and communities every day.

The Haringey Community Collaborative service involves providing Haringey VCS: 

• One-to-one and group capacity building support 

• Funding opportunities for projects addressing priority local challenges 

• Access to training and resources 

• A community of practice for collaboration and knowledge sharing, both in person and online. 

The Haringey Community Collaborative team is located across and employed by either Public Voice and MIND in Haringey. This role works alongside a manager for Haringey’s digital community of practice platform, NavNet; and a communications lead for the Community Collaborative. The role reports to the Haringey Community Collaborative Manager.

About You 

We are looking for someone who wants to make a difference to the local community through their work, supporting the success of the voluntary and community sector. You will need to have experience working with organisations and groups to help them develop and grow, and convening.

A confident public speaker with strong presenting skills with the ability to present to a wide range of diverse community groups. Able to engage with people and have a good understanding of co-production.

Able to carry out research and find suitable funding opportunities supporting VCS to write bids and method statements. Designing and delivering workshops on various topics that will support the local VCS in Haringey based on their needs. 

Having a knowledge of the VCS organisations within Haringey would be an advantage but not essential. 

Age UK's Telephone Friendship Service is recruiting for a Friendship Coordinator to join our growing team!

Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.

As a Friendship Coordinator, you will play a vital role in coordinating and supporting the thousands of matches between our members and volunteers across the UK. Whether you are answering emails and calls, ensuring safeguarding measures are upheld or supporting members and volunteers through the onboarding processes, you will be helping to ensure this much needed service reaches those who need it most, in a safe and efficient manner.

Utilising your excellent customer service skills, you will be the first port of call to support our volunteers and older members - so you'll need to be comfortable spending a lot of time on the phone and communicating by email. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.

This role can either be based at our office in Blackpool, or in Ashburton Devon. We offer a hybrid model of home and office based-working, so you will need to be within a reasonable distance of either the Blackpool or Ashburton office and be willing to travel there regularly. As a guide, the team currently work from the office once or twice a week but please be aware this could increase.

You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.

We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration.

Please ensure that you submit a cover letter with your application.

Must haves:

* Excellent communication skills
* Confident and friendly telephone manner
* A passion for supporting older people
* The ability to work flexibly
* Excellent IT skills including Microsoft Office
* Ability to manage a busy workload
* A commitment to promoting equality and diversity
* Being a positive team player.

Great to haves:
* An understanding of older people's issues
* Experience supporting volunteers
* Knowledge of safeguarding issues
* Experience of working with older people over the phone
* An understanding of mental health issues.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

This role description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities and dimensions for the role. Therefore, this role description does not describe any individual role holder. In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

 Carers Services Worker – Money and More Project Lead

Fixed term to March 2026 (in the first instance)

Salary: £26,421

Hours: 35 hours per week, usually 9am – 4.30pm with flexibility

Holidays: 27 days plus public holidays and length of service days

Pension: 7.5%

Great learning, development and training opportunities

ü  Could you lead our Money and More service to help unpaid Carers with caring costs and financial issues?

ü  Do you want to make a difference to Carers and their families struggling with poverty and growing costs?

ü  Have you an interest or experience with benefits advice, debt advice, energy efficiency and concessions and savings for families?

ü  Are you enthusiastic, self-motivated, highly organised with excellent communication skills?

ü  Would you relish working for a well respected local charity in the City of Manchester who holds the Trusted Charity Quality Mark?

ü  Can you be an effective Ambassador for a great Carers organisation with a supportive and encouraging small team?

We can offer you a fantastic learning experience to develop your skills and competencies in new areas.  We offer a competitive salary with a good pension, 27 days annual leave (plus bank holidays) and flexible working conditions.  You will be mainly based in our Centre in a sustainable mill in Ancoats within a great community of Changemakers.  You will work to deliver outreach across a range of venues in Manchester as required.   This post is part of a programme funded from the Gas Distribution Networks’ Vulnerability and Carbon Monoxide Allowance (VCMA), via Carers Trust. 

Closing date for applications: 12 noon on Thursday 12th September 2024, however, we may close applications before this deadline if we receive a large volume, so you are advised to apply early.  

If you think this is the role for you we would love to hear from you!

Interview date: Thursday 26th September 2024

To download an application pack please go to: Work With Us - Manchester Carers Centre

Manchester Carers Centre is committed to achieving equality, inclusion and diversity in employment.

Regional Fundraiser

About us:

At Bluebell Wood Children’s Hospice we care for children and young adults with life-shortening and life-threatening conditions. We are currently supporting around 250 families both in our hospice and in family homes.

Our support services are wide ranging and bespoke to each family including end of life treatment and care, respite short breaks, counselling, sibling support groups, music therapy, home visits and much much more.  It costs more than £6.5m to keep our doors open for families across South Yorkshire, North Nottinghamshire, North Lincolnshire and Chesterfield and Derbyshire. We receive around 16% of our funding from statutory sources.

Our team of passionate fundraisers work across the communities we serve to generate funds to help children and families make memories they’ll always treasure. We are the only children’s hospice in South Yorkshire, and each and every penny our team raises helps us to put smiles on the faces of the families in our care. As well as touching our supporters’ hearts, our exciting, high-profile fundraising campaigns make a real difference to families who too often have nowhere else to turn.

If you want to help change lives while having plenty of fun along the way, we’d love to hear from you.

The role:

Bluebell Wood Children’s Hospice is seeking two full time Regional Fundraisers. These are key roles that will see you represent Bluebell Wood Children’s Hospice by promoting and building awareness of the charity, working within a Corporate and Community environment to raise income and build strong relationships with our supporters.
No day is ever the same but as one of our Fundraisers you can be certain that each day, you’ll be making a real difference to the lives of local families.

You will work amongst a fun and dynamic team, led by the Regional Fundraising Manager where laughter and collaborative working is always on the agenda!

The requirements:

You will be required to represent Bluebell Wood Children’s Hospice in your designated region by promoting and building awareness of the charity, working within a Corporate and Community environment to raise income and build strong relationships with our supporters. You will be required to understand your audience, working within the area to offer campaigns and activities that engage our donors, whilst positively supporting their donor journey. 

To support this role, you will also have a strong understanding of the fundraising sector and a track record in income generation or have experience of working in the sales industry. You will be able to positively sell and promote the charities key campaigns and initiatives to a diverse audience.

This is an exciting new opportunity for someone looking to broaden their fundraising experience, working within a region to build on the already strong brand of Bluebell Wood and become a recognised face within this area. 

Why work for us? :

We value each and every person who works for us, and we promise to support you however we can from day one. Read on to find out about our fantastic staff benefits:

We offer flexible working to suit your lifestyle (we’re all human after all) including hybrid working as standard.

Great tech bundles, allowing you to work effectively and easily from home, the office, or out and about across the region.

33 days of annual leave, with the option to buy and sell your leave (in case you spot a last minute bargain getaway)!

We also offer an active staff-led engagement programme which includes social get-togethers, Christmas parties, one-off surprise treats like ice cream days, and table tennis tournaments. We even offered additional leave when times have been tough to give our staff a well-deserved break during the pandemic.

And that’s not all! We also offer...

Enhanced maternity and paternity pay

Enhanced parental bereavement leave and compassionate leave

Investment in mental and physical health, including a healthcare cashback scheme, free counselling and generous sick pay

A salary sacrifice pension scheme

Training and development opportunities

Volunteering and shadowing days across the hospice

Free parking at the hospice

Free drinks and subsidised meals

Time off in lieu

Free uniform if required