Community Fundraising Volunteer (Admin)

Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK.

Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.

How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us provide our amazing DIY individual fundraisers with the best possible experience when contacting The Charity for information or fundraising advice. We want to be able to engage with our fundraisers and respond to queries efficiently, whilst also spotting further fundraising opportunities 
for our expert team of regional Community Fundraisers.

As part of a team of Community Fundraising Admin Volunteers, you’d help us to: 
• Manage the Community Fundraising Team inboxes.
• Respond to our Fundraisers by their preferred choice, including phone, email etc.
• Identify opportunities for further engagement by the relevant Regional Community Fundraiser.
• Update our CRM with details of the Fundraiser, their DIY event and any action taken in response to their contact with us.
 

What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers.

We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be: 
• Proficient with IT— including CRM software & MS Outlook
• Confident and friendly with strong written and verbal communication skills
• Able to identify new opportunities to raise awareness and funds 
• A good team player who understands the importance of collaboration

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people 
with disabilities, and other underrepresented communities.

What can you gain from volunteering?
• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future 
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates. 
 

Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.
 

Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. 
 

Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.