Volunteer Handyperson - Hillingdon

Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

We are looking for a handyperson to be able to help us with general maintenance tasks in our London West safehouse. Tasks will include activities such as installing shelving, putting together flatpack furniture, painting, gardening etc.

We are looking for a Volunteer Handyperson to help support us with maintenance of our safehouse.

Tasks will include:

·       Lifting, carrying, and transporting items in a safe manner

·       General handyperson tasks such as installing shelving, putting together flatpack furniture, painting etc.

·       General maintenance tasks

·       Sharing knowledge of general maintenance with service users to empower them to use new skills going forward

·       Only complete tasks that are you able or qualified to complete

·       Maintain health and safety at all times

·       Showing awareness of service users’ varying physical and mental well-being needs

·       To provide feedback and safeguarding concerns to Local Coordinator - reporting any observations or concerns in a timely manner

·       To take part in regular supervision and support

·       To regularly attend volunteer or staff meetings

·       To attend training as and when required including health and safety, boundaries, safeguarding, manual handling and confidentiality

To work within agreed professional boundaries at all times

To provide a safe and non-judgmental environment that promotes the core values and ethos of the Trust, in accordance with the Medaille Trust Policy, Data Protection Act, and Health and Safety Regulations

The role would suit someone who is friendly, kind, empathetic and non-judgemental. As well as someone who is physically fit to be able to lift and carry heavy objects. This position is rewarding and will be making an immediate difference in supporting and empowering clients.

This role requires maturity, and an ability to engage with people in a trauma informed way, while working alongside staff members in line with agreed procedures and systems. 

·       Volunteers must be at least 18 years old

·       Volunteers must have experience or qualifications in maintenance related skills

·       Volunteers will need to have a good standard of spoken and written English

·       Be computer literate to be able to complete any online training

·       Ability to maintain confidentiality is essential

·       Volunteers to have knowledge and understanding of human trafficking issues or willingness to learn

·       Knowledge of mental health issues and the challenges faced or a willingness to learn

·       An understanding of the importance of professional boundaries in the role

Please apply via application form on our website.

An enhanced DBS check is required for this role, which we will arrange.