It volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a proud IT nerd or would like to be?
We are looking for someone to help provide IT support to our friendly team. You need to have a basic knowledge of IT systems, particularly Office 365 administration and be able to communicate clearly with non-technical team members.
Duties include Office 365 management, technical support including troubleshooting, hardware maintenance, user training, basic computer security and regular evaluation of IT systems and processes and suggesting improvements to enhance efficiency, productivity and security.
You will gain hands-on IT experience of various IT systems and processes which will improve your employability and have a positive impact in your community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid - charity based in Watford, Hertfordshire
Commitment: Flexible hours with occasional in-person meetings
About Us
Watford & Three Rivers Refugee Partnership is dedicated to supporting refugees and asylum seekers by providing immigration services, advocacy, a social hub and ESOL classes. Our IT systems play a crucial role in ensuring we can deliver our services effectively, and we are seeking an IT volunteer to help maintain and improve our digital infrastructure.
Role Overview
We are seeking a motivated and tech-savvy IT Volunteer to assist our organization with various technology-related tasks. This role is ideal for individuals looking to gain experience in IT while contributing to a meaningful cause. The IT Volunteer will work closely with our staff to ensure that our technology systems are running smoothly and efficiently.
Key Responsibilities
· Provide basic IT support to staff and volunteers (troubleshooting software/hardware issues).
· Assist with setting up and maintaining computers, printers, and other devices.
· Help manage and update the charity’s website, databases and cloud systems.
· Recommend improvements to IT infrastructure and digital tools.
· Email communications with all functionalities in the charity’s IT.
Skills & Experience
· Knowledge of IT systems, troubleshooting, and basic network administration.
· Experience with Microsoft Office, Google Workspace, IONOS (our current host) or similar tools.
· Understanding of website maintenance (WordPress, Divi (our current website builder/theme), Stripe (payment gateway), WPForms (integrated with Stripe) or other CMS is a plus).
· Familiarity with cybersecurity best practices.
· Good problem-solving skills and ability to explain technical concepts to non-technical users.
· Previous experience in IT support, web development, or database management is a plus.
What We Offer
· The opportunity to use your IT skills for a meaningful cause.
· Hands-on experience in a charity environment.
· A supportive and friendly team.
If you're passionate about using technology to make a difference in the lives of refugees, we'd love to hear from you!
How to Apply:
Please send your CV via Charity Job and someone will give you a call/email to discuss further.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
RollaDome All Skate is seeking a volunteer IT Support Coordinator to assist with IT operations. This role will involve managing Office 365 accounts, providing technical support to the team, and overseeing hardware distribution and maintenance. This is an excellent opportunity to gain practical IT experience in a nonprofit setting while ensuring smooth technological operations.
Key Responsibilities
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Office 365 Management: Administer and manage the organization’s Office 365 accounts, including setting up new accounts, managing access, and troubleshooting any issues that arise.
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Technical Support: Provide technical assistance to team members, troubleshooting software and hardware issues related to Office 365 and other systems as needed.
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Hardware Maintenance: Oversee the inventory, maintenance, and distribution of hardware (e.g., laptops, printers, routers) among team members. Ensure that equipment is functioning properly and arrange repairs or replacements as necessary.
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User Training: Assist team members with Office 365 tools and applications (Outlook, Teams, OneDrive, SharePoint), helping them use these tools effectively for their roles.
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Network and Security: Support the implementation and monitoring of basic network security measures, ensuring that systems are protected from potential threats.
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Documentation: Maintain and update IT-related documentation, including user guides, hardware inventory records, and account management processes.
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Software Licensing: Ensure software licenses are up to date and renew or acquire licenses as needed for organization software.
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Continuous Improvement: Regularly evaluate IT systems and processes, suggesting improvements for efficiency, productivity, and security.
Skills & Qualifications
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Basic knowledge of IT systems, particularly Office 365 administration
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Strong troubleshooting skills
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Knowledge of hardware maintenance (laptops, printers, routers)
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Ability to communicate clearly with non-technical team members
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Strong organizational skills and attention to detail
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Organizational skills for managing tasks and documentation
Commitment
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Minimum 15 hours per week, with flexible hours.
Benefits
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Gain hands-on IT experience in a nonprofit setting
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Opportunity to develop IT skills in a real-world environment
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Exposure to various IT systems and processes
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Reimbursement for role-related expenses
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking an IT Volunteer!The primary responsibilities of this role will be the provision of IT support and troubleshooting for the Charity's staff and volunteers.
We are looking for a driven and proactive person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to reliably provide around 6 hours per month on a flexible basis.
We are seeking someone who has experience in providing IT and/or tech support for a charity, organisation or business. They should have skills in common software, applications, platforms and web management, such as Microsoft, Onedrive, Squarespace and GoDaddy.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
From 2020 to 2021 we developed and delivered a full-time course that allowed twenty students to progress from absolute beginners to industry-ready front-end software developers, and they are now all working in US/European tech teams remotely from Madagascar.
Our challenge now is to scale our organisation, bringing opportunities to hundreds, moving to thousands of students. An important part of this will be diversifying our tech stack to train both front-end and back-end developers. Your mission as our Full Stack Course Designer is to build this course, from the ground up, into a highly scalable online-style programme.
Your responsibilities include:
- Conducting preliminary research to determine which languages and technologies should be included in the course.
- Finding existing online material and incorporating useful material into the course
- Creating engaging video lectures, learning activities and course content
- Collaborate with past Onja lecturers, incorporating their specific experience into your course design.
- Deciding on the criteria used to assess students’ performance and develop assessments.
- As we are a startup social enterprise there will likely be opportunities to wear many hats, contributing to other parts of the organisation.
Requirements
- Twelve month commitment (this ensures sufficient time to make a truly meaningful impact) with potential to renew/extend.
- At least one year professional Fullstack experience
- Preferably three or more years of Fullstack experience however a willingness to learn and grow in the role is most important to us.
- An interest in teaching and course design.
What you can expect
- You’ll join our tight-knit, committed team in Toamasina, Madagascar.
- We know it’s a big move so we will look after you and make sure you are secure and settled.
- Secure, comfortable accommodation is provided
- Food is provided
- Unlimited annual leave. We recommend between 30 and 35 days as a guide, giving you time to explore the wonders of Madagascar
- We also offer 25% remote work but this has potential to be increased depending on position and person
- We’ll provide optional weekly lessons to bring you up to speed with the language.
- Your visa will be sponsored.
- Sponsored flights
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers
Become a trustee and support our governance and fundraising activities with your expertise to impact transformational work to end poverty and injustice all around the world.
If you’re an experienced professional in one or more of these areas: like finance and operations: audit, charity and company law regulations; digital transformation & IT; people: EDI and health safety, this is your opportunity to join the Board of Trustees of All We Can and use your expertise to help us raise more money to support our partner organisations transform their communities and work to end poverty and injustice all around the world.
Being trustee of All We Can is a rewarding role as you get to play your part in doing international development differently based on our relational and long-term partnership model. If you’re looking for a sense of purpose, fulfilment derived from being part of a movement which is transforming international development, this can be a role for you.
As part of the Board of Trustee’s, you will help govern All We Can in line with its charitable objectives and to maintain oversight of the organisation’s financial affairs on behalf of the Board. You will work with other trustees and the chair across all board’s areas of responsibility and contribute within your specific area of expertise.
We’re currently preparing for an ambitious five-year strategic plan covering 2025 - 2030, and we need your challenge, championing and support to deliver it.
We are committed to equity and inclusion and to continually improving the diversity of our board. We are specifically eager to receive expressions of interest from people of colour. We also specifically welcome those who are looking to use their potential in support of our cause, as first-time Trustees. To perform the role, you will need to be supportive of working in a Christian faith-based environment, but do not need to be a Christian.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
We are seeking a proactive and innovative Digital Champion Volunteer to join our dynamic team. This role is pivotal in enhancing our online presence and driving our digital marketing initiatives. Could you make a difference as a volunteer Digital Champion?
We are looking for people with a good understanding of how to use computers,
smart phones and tablets to give peer support to people who are new to these
devices. You will help them to do things like:
• use Google
• set up an email account
• look for reliable health information online
• connect with friends and family using video calling
• use MS word to write a CV
• access job search websites
You need a good level of basic computer skills, but you don't have to be an IT
genius. Much more important is having enthusiasm and patience to spend some
time helping others to get online.
In return you’ll get:
- The opportunity to develop your own digital skills and knowledge
- Free accredited online training
- Access to a community of Champions to help each other and share ideas
- Ongoing support from a dedicated Digital Support Officer
- A Digital Record tracking achievements and learners helped – perfect to show prospective employers!
- A free DBS check
- Payment for travel expenses
- Immense satisfaction that you’ve made a difference to someone else
Find out more - see How to apply, above
Location: The Colin Bryant Centre, Unit A, 1 Longbow Apartments, Holbeck Road, Ealing, London, W13 9HB,
Time: Every Monday from 1pm to 4pm
Whilst the session time is fixed, we welcome volunteers who can volunteer
weekly, fortnightly or monthly.
Job Type: Volunteer
Schedule:
- Day shift
- Flexitime
Work Location: In person
Application deadline: 30/06/2025
Expected start date: 01/06/2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
In 2019, we developed and delivered a full-time course that allowed twenty students to progress from absolute beginners to upper intermediate speakers (B2 level) in just one year, with some students even reaching an advanced (C1) level. Our first cohort contained 19 developers and we plan to train hundreds of students in the coming years. Our challenge now is to scale our organisation, bringing opportunities to hundreds, moving to thousands of students. Your mission as our English Course Designer is to rebuild this course, from the ground up, into a highly scalable online-style programme.
Your responsibilities include:
- Creating engaging video lectures, learning activities and course content to build on an existing course.
- Create supporting material/media (audio, video, simulations, role plays, games etc)
- Collaborate with existing Onja teachers, incorporating their specific experience into your course design.
- Applying tested instructional design theories, practice and methods
- Decide on the criteria used to assess learners’ performance and develop assessment instruments.
- Maintain project documentation and course folders.
This is a pivotal role for Onja at this exciting time. We are poised to grow fast and our dream is to train thousands of new students each year. You will be setting the foundations not just for this first cohort but the waves of youth that will follow in future years.
Requirements
- A twelve-month commitment is preferred.
- Instructional design experience as well as teaching English as a Second Language (ESL) experience is preferred however a willingness to learn and grow in the role is most important to us.
What you can expect
- You’ll join our tight-knit, committed team in Toamasina, Madagascar.
- We know it’s a big move so we will look after you and make sure you are secure and settled.
- We’ll provide secure, comfortable, beachfront accommodation and food.
- Unlimited annual leave. We recommend between 30 and 35 days as a guide to give you time to explore the wonders of Madagascar
- We also offer 25% remote work, for when you are keen to get some city vibes in Madagascar.
- We’ll provide optional weekly Malagasy lessons to bring you up to speed with the language.
- Your visa will be sponsored.
- Sponsored flights.
Start date
We are ready for you now, but generally allow for two months from the time the contract is signed.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Minds Matter (YMM) is seeking a dedicated volunteer software developer to assist in the creation of a secure web portal aimed at managing, monitoring, and validating our mentor services. This platform will enhance our ability to track mentee referrals from schools, record session notes, log timesheets, and generate impactful statistics to measure our charitable efforts.
Key Responsibilities:
- Collaborate with YMM Trustees & staff to understand project requirements and design specifications.
- Develop a user-friendly, secure web portal that meets the organization’s needs.
- Implement features for tracking mentee referrals, recording session notes, and logging timesheets.
- Create reporting tools to generate statistics for evaluating program effectiveness.
- Ensure the platform adheres to best practices for data security and user privacy.
- Conduct testing and debugging to maintain high-quality code and functionality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Back-End Node.js Course Designer role
From 2020 to 2021 we developed and delivered a full-time course that allowed twenty students to progress from absolute beginners to industry-ready front-end software developers, and they are now all working in US/European tech teams remotely from Madagascar.
Our challenge now is to scale our organisation, bringing opportunities to hundreds, moving to thousands of students. An important part of this will be diversifying our tech stack and train back-end developers to work alongside our front-end developers. Your mission as our Back-End Course Designer is to rebuild this back-end course, from the ground up, into a highly scalable online-style programme.
Your responsibilities include:
- Conducting preliminary research to determine which languages and technologies should be included in the course.
- Finding existing online material and incorporating useful material into the course
- Creating engaging video lectures, learning activities and course content
- Collaborate with past Onja lecturers, incorporating their specific experience into your course design.
- Deciding on the criteria used to assess students’ performance and develop assessments.
- As we are a startup social enterprise there will likely be opportunities to wear many hats, contributing to other parts of the organisation.
Requirements
- Twelve month commitment (this ensures sufficient time to make a truly meaningful impact) with potential to renew/extend.
- At least one year professional Back-End experience
- Preferably three or more years of Back-End experience however a willingness to learn and grow in the role is most important to us.
- An interest in teaching and course design.
What you can expect
- You’ll join our tight-knit, committed team in Toamasina, Madagascar.
- We know it’s a big move so we will look after you and make sure you are secure and settled.
- Secure, comfortable accommodation is provided
- Food is provided
- Unlimited annual leave. We recommend between 30 and 35 days as a guide, giving you time to explore the wonders of Madagascar
- We also offer 25% remote work but this has potential to be increased depending on position and person
- We’ll provide optional weekly lessons to bring you up to speed with the language.
- Your visa will be sponsored.
- Sponsored flights
Start date
We are ready for you now, but generally allow for two months from the time the contract is signed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amica Care seeks a new Trustee
· Unremunerated: This is a voluntary position, without remuneration, but reasonable expenses are reimbursed.
· Location Taunton Somerset
· Time Commitment: Approximately 6 hours per month of time required.
Amica Care delivers exceptional, person-centred care for older adults across the West and Southwest of England. Their network includes five nursing and residential care homes and three independent living sites, offering a full spectrum of services from daycare and assisted living to specialised dementia and end-of-life care. Each site contains excellent facilities, enabling residents to balance independence with community.
Alongside providing outstanding support and care, Amica is committed to enriching each resident’s life. They are now seeking a new Trustee to join the board. Trustees are responsible for defining Amica’s charitable objectives and setting a clear strategic direction.
We are very open and flexible on sector experience and welcome interest from:
· Adult Social Care
· Data analytics
· IT
· Business Development/Project Management
· Legal
First-time Trustees are welcome to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Board of Trustees at Shine Lincolnshire!
Are you passionate about improving mental health and supporting your local community? Shine Lincolnshire, a leading mental health and well-being charity, is looking for dynamic individuals to join our Board of Trustees and help us shape the future of our work.
Who We Are
At Shine Lincolnshire, we empower individuals to achieve mental wellness by connecting them with vital support services, providing education, and fostering resilience. Our mission is to create a mentally healthier Lincolnshire, and we need your skills to make this vision a reality.
Who We’re Looking For
We are seeking enthusiastic and skilled professionals with expertise in one or more of the following areas:
- Information Technology (IT): Help us leverage technology to streamline our operations and enhance our digital outreach.
- Finance: Use your expertise to ensure strong financial governance, sustainability, and strategic resource management.
Whether you’re an experienced trustee or new to charity governance, your commitment, ideas, and professional skills will help us grow and achieve greater impact.
What’s Involved
As a Trustee, you’ll:
- Attend Bi-monthly, in person, board meetings.
- Provide strategic oversight and contribute to our decision-making processes.
- Act as an ambassador for Shine Lincolnshire within your networks.
This is a voluntary role, but the rewards are immense, knowing you’re making a difference in the lives of those who need it most.
Apply Now
If you’re ready to help Shine Lincolnshire in supporting health and wellbeing, we’d love to hear from you!
Together, we can make a difference in Lincolnshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Google Analytics Specialist
Reporting to: Operational Director
Hours: 2-3 h hours per week (we can be flexible and work with your schedule)
Willowbrook Farm Charity
Willowbrook Farm Charity exists to create nurturing educational and cultural spaces in the Oxfordshire countryside that are welcoming, inclusive, and accessible to communities who have been historically underrepresented in rural environments — including people from racialised backgrounds, neurodivergent individuals, and young people with diverse learning needs.
In partnership with Willowbrook Farm (www willowbrookfarm co uk), where we host our activities, we aim to build a nationally recognised centre of excellence that supports personal growth, wellbeing, and connection with nature. Through hands-on learning, community building, and cultural exchange, we empower individuals and groups to explore sustainable living, ethical land stewardship, and the transformative potential of nature-based education.
Our Values
Community
We foster a culture of care, connection, and belonging. We create space for people to come together in joy, learning, and mutual support, building relationships rooted in respect and shared purpose.
Stewardship
We honour the land as a living system and recognise that the wellbeing of people and nature are deeply interconnected. We are committed to nurturing the next generation of ethical and responsible stewards — who care for the earth, each other, and future generations.
Equity & Inclusion
We are dedicated to removing barriers so that people of all identities, backgrounds, and abilities can access and participate fully in experiences of farming, countryside living, and sustainability. We celebrate diversity and work to create welcoming spaces where everyone can thrive.
Connection with Nature
We centre our actions on a deep respect for the natural world. We believe in restoring and nurturing the bond between humans and nature, creating a place where both can flourish in harmony.
Job description
We are thrilled to welcome a Google Analytics Specialist to support our Operational Director at a pivotal time for our charity.
After a challenging period of inactivity due to the impacts of Covid, we are excited to embark on a new chapter, as we are ready to restart our activities in 2025 and to develop our projects and create a positive impact in our community.
This is a unique opportunity for those eager to be part of a project evolving from its early stages to the launching of new initiatives. The volunteer will have ample opportunity to learn about charity structure, develop skills within the third sector and grow with the charity.
We are looking for a passionate person with a genuine interest in our mission and values and that wishes to become part of our Operational Team.
What this position entails
In this pivotal role, you'll be instrumental in leveraging the power of data to drive strategic decision-making within the charity.
A key responsibility will involve the configuration and ongoing monitoring of Google Analytics, Google Ads, and other essential analytical tools. By meticulously tracking both charity-wide and user-specific activity, you will be able to unearth actionable insights that inform and improve our operational effectiveness.
Collaborating closely with the Operational Director, you'll ensure that data-driven strategies are perfectly aligned with the charity's overarching goals. Furthermore, you'll be tasked with developing a robust performance measurement framework, allowing us to rigorously assess the performance of our services.
Success in this role hinges on a deep understanding of enhancing service performance while adhering to government regulations, industry standards, and the established best practices specific to the Non-Profit Organisation sector.
As a volunteer-led charity, it’s essential for us to find someone who understands the importance of being part of our team and engaging in the growth of the charity. Therefore, we will prioritise applications from volunteers who are committed to a long-term partnership and want to be an integral member of our team.
What do you need to become our Google Analytics Specialist?
Essential:
• Configure and monitor Google Analytics and Google Ad (we have Google Ads Grant)
• Collect and analyse user activity data to generate actionable insights.
• Ability to develop a performance measurement framework for the performance of a service.
• Work closely with the Operational Director to ensure delivery is in alignment with the charity's goals.
• Collect and present key performance data and analysis to the Board of Trustees.
• Identify areas of underperformance and recommend strategic optimisations.
• Create Data dashboard and Data visualisations for Trustees to understand performance trends.
• Keep up to date with industry best practices.
• Lead on performance analysis.
Desirable
• Demonstrated strong communication skills with all stakeholders
• Cultivate and maintain relationships with all stakeholders
• Can skillfully influence decisions
• Awareness of working with the charity sector.
• An analytical thinker with attention to detail
• Must be a team player
• Non-profit org experience is a bonus.
By getting involved you will gain:
· A chance to expand your skills in charity strategic operations and fundraising.
· This is an excellent opportunity for professionals eager to utilise their talents to address community needs and contribute to reducing inequality.
Location: Fully Remote. But we welcome those who wish to come and visit the farm at least once to understand more about us.
Commitment:
The estimate of time needed is 2-3 hours a week, and we welcome those volunteers that can offer more, although it is not a requirement for the role. We can be flexible and work with you to find hours that fit ours and your schedule - all help is much appreciated!
As a volunteer-led charity, we prioritise volunteers who want to become part of our team of volunteers rather than those looking for a temporary assignment, as this role will involve a substantial amount of training and development. Therefore, we won’t accept applications from volunteers who cannot commit to at least 5-6 months with us.
How to apply:
Please send your CV and cover letter demonstrating your relevant experience and why you would like to get involved with our charity. Interviews will be scheduled as the applications come in.
Candidates must have the legal right to work in the UK at the time of application.
If we find some great candidates, we may close the vacancy earlier than the application deadline mentioned. So don't delay - apply today!
Please, send CV and Cover letter
Candidates must have the legal right to work in the UK at the time of application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER CASE OFFICER
Across the UK, our 65 local branches work with disabled people to help them live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.
Our Case Officers are a vital part of our local branch activities. They use their organisational and IT skills, sometimes along with a knowledge of engineering, to make sure their branch is best able to support people.
What the role involves
This is a varied role that each branch tends to do a bit differently, but it will involve:
• Processing and allocating cases which have come to the branch
• You may have engineering experience or be a skilled craftsperson, but this is not essential
• Using our online referral portal to manage and update case notes
• Attending regular meetings of the local branch
We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.
What you’ll need for this role
• Warm, approachable and confident to call referrers/clients to initiate discussions
• Comfortable working with people, listening to them and understanding their needs
• Able to apply our risk management system
• Able to apply disability, equality, and inclusion practices
• Able to keep people’s personal details safe
• Willing to follow Remap policies and procedures – and a commitment to our values
• A commitment to our values
You’ll also need to complete the induction checklist and some online training.
Why volunteer
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without you – your hard work, skills and commitment.
N.B. We’ll reimburse any out-of-pocket expenses during your time with us.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.