Administration Volunteer Roles

Role Description

Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.

Many of our service users don’t use English as their first language and rely on high quality translation to understand information. Therefore, we are looking for volunteers who can accurately translate English text into any of the languages below:

Bengali, Arabic, Amharic, Albanian, Vietnamese, Romanian, Polish, Tigrinya, Punjabi, Urdu and Hindi.

Volunteers need to:

•Be at least 18 years old

•Hold a translating or interpreting qualification or to hold a degree (in any subject) and be fluent in speaking and writing in English, and one or more of the languages above

•Have excellent command of English and other language(s)

•Have grammatical accuracy

•Have excellent proof-reading skills including IT skills

•Have use of own computer

•Be willing to have a basic DBS check

•Have the willingness to learn about human trafficking issues

•Have the ability to maintain confidentiality

To apply please complete an application form on our website.

Volunteers are an integral part of Human Appeal’s success. They are the ones that create real change for those most in need. This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.​ We are looking for a Volunteers Administration intern to assist the Volunteering team in administrative tasks. This is a perfect role for someone looking for office experience, who is interested in a career concerning Volunteer Management, Administration, or Human Resources. Please note this role will be mostly remote however, on occasion, you may be required to be on-site.

Main tasks:

- Registering volunteers in the onboarding process

- Assisting the volunteers officer in database migration to salesforce

- Entering volunteer hours, and updating volunteer records

- Offering feedback input into meetings about upcoming campaigns and processes

- Organising, completing, sending, and chasing vetting checks for volunteers​

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Skills and Abilities​:

- Honest, self-motivated, and hard working

- Highly organised with the ability to multitask and work as part of a team

- Skilled Microsoft Office, especially excel. 

- Strong motivation and empathy towards the aims and objectives of Human Appeal​

Benefits of volunteering with us​:

- Experience of volunteering in an international charity

- Great experience for gaining employment

- Experience of operating within the outreach division of a large organisation

- Excellent training opportunities

- Opportunity to develop knowledge and skills within community engagement and outreach​

- Offer to provide references after 3 months of volunteering

- Support in developing your CV (should you want it)

- Opportunities to take part in Human Appeal events

Learning & Development​:

To enable you to take part in this opportunity Human Appeal will provide:

- This is an unpaid position but we will pay for your “out of pocket” expenses in line with Human Appeal’s volunteer expenses policy

- A detailed induction and training, providing all the information and skills needed 

- A dedicated member of staff to provide ongoing support and supervision

- A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering

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METRO is an equality and diversity charity based in London, delivering services across the capital, East, and South East of England. We provide services across five domains: Sexual and Reproductive Health, Community, Mental Health and Wellbeing, Youth and HIV. We are looking for new Trustees to join our governing Board to support the charity and are particularly interested in hearing from individuals with a Black, Asian or ethnic minority background, young people between the ages of 18 – 25 years, are lesbian, trans or non-binary, and/or those with clinical or financial experience.

As a Communications Volunteer, you will help with the administration of our team newsletter NEWSROUND and our social channels. Additionally, you will support with the facilitation of our internal events. You will support the Communications Manager to communicate the great work we are doing to promote Equality, Diversity and Identity, both internally and externally.

As a METRO Youth Volunteer, you would be an integral member of the youth team in supporting the Lead and Support Workers in the delivery of the weekly groups. These are held in London boroughs and Medway, Kent. You would be responsible for tasks such as setting up the space and activities, chatting with young people and supporting the facilitation of activities. Your support would enable the lead worker to provide more one to one support as necessary and help in the overall management of some very vibrant groups as well as supporting future advertising and promotion to encourage more participants for some of the quieter groups.

Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role

We are looking for Single Point of Access Volunteers to support our Derbyshire Recovery and Peer Support Service (DRPSS). You will be based at The Croft in Ripley and, ideally, you will be able to commit up to 4 hours per week to volunteering.

You will receive training and regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.

About the service

We support people who are having difficulties with their mental health by offering targeted goal-focused support, developing peer support and volunteer opportunities across Derbyshire, and also peer support groups.

We offer

• Targeted support through one-to-one and group sessions.
• Self-help and peer support
• Telephone support
• Advice and information on mental illness. 
• Recovery education
• Social activities in the local community
• Signposting to other sources of community and specialist support

Our Single Point of Access is open from 9am - 5pm Monday to Friday

What you will be doing as a Single Point of Access Volunteer

• Help organise and file documents for the DRPSS service
• Provide basic advice, guidance and telephone support via SPOA line
• Offer signposting and referral options as required
• Upload documents to our systems
• Follow up on ‘On Hold’ referrals, updating information as required 
• Help to respond to emails and organise the DRPSS outlook inbox
• Provide updates to those individuals currently on a waiting list for service

What will make you a great fit for this role?

• Excellent communication skills 
• Basic IT Knowledge
• Able to relate to people from all backgrounds and the ability to remain non-judgmental
• Understanding the importance of confidentiality
• Organisational skills
• Good local knowledge of mental health support

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.  

Brigstowe is looking for two Admin Volunteers to support our Office Manager for one day each, preferably on Mondays and Fridays.

The role will include:

• Admin for our peer support group – calling members of the group, recording attendance and client feedback

• General office admin (including front-of-house reception duties) 

• Answering/making phone calls and transferring calls to colleagues

You will be working in the office alongside our committed and supportive staff team. You will be supervised and supported by Brigstowe’s full-time Office Manager. Full induction will be provided as well as ongoing training opportunities. In return, we require a minimum commitment of six months. 
The role would suit someone with some admin experience who is comfortable with IT.

Brigstowe is a Bristol-based HIV support charity. We support people living with HIV and other long-term health conditions in Bristol and the surrounding areas and have been doing so for over 30 years. 

Hours: One day or 2 half-days a week (preference for Mondays and Fridays) 

Closing date: 9th December, 9am 

Brigstowe is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applicants with the appropriate skills of any background or identity.  Candidates who are from underrepresented groups and have the right skills for this role, will automatically be shortlisted for interview. 

If you would like to know more about the role, please call our office number and ask to speak with Sofia.

To apply for this role, please complete our Volunteer Application and Equal Opportunities Form and email to info at brigstowe dot org

Your role

Amazing, giving, and inspiring are just a few of the words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role

Peer volunteering is an opportunity for people who have themselves used mental health services, to volunteer and support other people currently using mental health services.

As a Peer Support Volunteer, you will provide additional support to our Peer Support Workers by assisting them with administration tasks and supporting with online group sessions.

This will be based in the Ashford (Kent) area.

You will receive training and regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website where you will also find a copy of the role description.

About the service

The East Kent Peer Support Service team is dedicated to delivering a high-quality service that focuses on supporting individuals to achieve goals. The aim is to improve the lives and support independence for those living with a mental illness. The team will engage with other local providers to ensure a clear and seamless pathway for those that require support from multiple providers.

What you will be doing as a Peer Support Volunteer

· Speaking to service users by empathising with them about the difficulties that having a mental health problem can create

· Helping with administration duties

· Telephone calls

· Explaining the services that are on offer and how these can be accessed

· Putting people who are anxious at ease by welcoming them to the service

· Helping to set up an online group

What will make you a great fit for this role?

· You will have lived experience of mental illness

· Ability to empathise with others

· Good communication skills

· Reliable and punctual

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this.

Bid - Writer Support (Administrator) Job Overview

We are currently recruiting for Bid - Writer Support to join our passionate and driven team.

As Bid Administrator you will support the performance of a high performing bid team designed to facilitate and support the successful winning of new grants and tenders across the UK.

As an outstanding administrator you will play a key role in assisting the team to ensure that all bid documents and business development literature is prepared and presented not only to the highest possible standards but on time – often within challenging deadlines. Key to success in the role will be the following traits:

· Adaptability

· Determination

· Flexibility

· Robust disposition

You will be at your best when you’re working under pressure and in a fast-paced, deadline driven environment. This role calls for someone who can react as deadlines and priorities change; someone with resilience and a tenacity to get the job done whilst never compromising on quality.

Key Responsibilities:

· Management of a central mailbox, including basic tender management duties

· Monitoring new business opportunities advertised on various portals and websites.

· Reviewing new business opportunities as they arrive, forwarding relevant opportunities to the appropriate bid writers.

· Taking ownership of the bid library, which includes ensuring that it kept up to date as and when new opportunities are submitted.

· Thoroughly proof-reading materials to ensure information is grammatically correct, well-researched, and without spelling errors

· Ensuring that our in-house bid process is understood and implemented to ensure that quality, commercial and legal requirements are consistently met

· Taking ownership of client portals – Including dealing with daily alerts and maintenance of portal logins

· Providing general administrative support to the bid writing team.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday and Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Type: Volunteer

Benefits:

• Flexitime
• Work from home

Schedule:Day shift

Experience: Administrative: 1 year (preferred)

Work Location: Remote

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

The Personal Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well-organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours of commitment per week across Monday and Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits: Work from home

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

Sembeza Africa

Sembeza Africa provides Quality Physical Education (QPE) programs that empower youth and communities in Uganda, integrating sports with education, gender equality, and environmental sustainability.

Uganda’s youth face significant barriers, including limited access to quality education, early pregnancies, and a lack of inclusive opportunities for physical and personal development. With over 75% of the population under the age of 30, Uganda needs initiatives that address these challenges holistically. Physical education in many schools remains underdeveloped, leaving children without the critical skills for leadership, teamwork, and resilience. Furthermore, environmental degradation threatens the communities we serve, and gender inequality continues to limit opportunities for girls to participate in sports and education.

Sembeza Africa focuses on delivering Quality Physical Education (QPE) programs that promote physical activity as a foundation for learning and life skills. By integrating sports into education, we empower youth to build confidence, develop leadership abilities, and foster inclusivity. Our programs also incorporate elements of Traditional African Sports and Games (TASG) to preserve cultural heritage while making physical education more engaging. Through structured QPE initiatives, we address critical issues such as gender equality, environmental stewardship, and access to education, aligning our work with Uganda’s national development priorities and the UN Sustainable Development Goals.

Thank you for considering joining our team! At Sembeza Africa, we are a small group of passionate individuals who dedicate our time to creating meaningful change in Uganda. Each of us is either working full-time or studying full-time, but our shared commitment to empowering youth through Quality Physical Education and sustainable development drives everything we do.

We know we can’t do this alone. That’s why your support means so much to us. Whether it’s helping with planning, fundraising, outreach, or any other task, every bit of assistance makes a huge difference. Together, we can accomplish so much more than we ever could alone.

Each year, we travel to Uganda to host the Ubuntu Sports Festival, an inspiring event that brings communities together through sports, education, and cultural celebration. As part of our team, you’ll not only be contributing to this life-changing work but also be invited to join us in Uganda for the festival. It’s an unforgettable experience and a chance to see the impact of our work firsthand.

We deeply appreciate your time, energy, and willingness to be part of this journey with us. Together, we can create lasting change and empower the next generation in Uganda.

Administration & Finance

Volunteer Role Description (remote, unpaid)

Sembeza Africa is looking for a dedicated Administration and Finance Specialist to help manage essential tasks that support our mission to empower Uganda’s youth through Quality Physical Education, gender equality, and sustainability. In this role, you will oversee budgets, ensure financial accountability, and contribute to the smooth execution of events. Additionally, you’ll work closely with our small, passionate team to develop innovative strategies, create impactful campaigns, and build strong partnerships. Your expertise in administration and finance will play a vital role in shaping a brighter future for Uganda’s youth

Weekly Time Commitment

4-6 hours per week

Duration of Volunteer Role (remote)

6+ months

Quilombo Marcus Cabeça (QMC) is a Capoeira school based in South and West London, offering classes for all ages and abilities, including children, teens, adults, and veterans. The school promotes the Afro-Brazilian martial art of Capoeira, combining elements of dance, acrobatics, and music. It provides a range of services such as life coaching, private sessions, performances, and workshops, while also being involved in international events.

The Admin Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK and QMC Capoeira School runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits:

• Flexitime
• Work from home

Schedule:

• Day shift
• Monday to Friday

Work Location: Remote

This position is London based. Please do not apply if you are unable to be physically present in our London office. 

ScotsCare's reception is run by a team of friendly volunteers who each cover at least one shift per week and we are seeking 3 additional volunteers, who must be living in London, to assist on our reception in City Road, EC1.  .

Basic admin and IT skills required and you'll need to be confident answering the phone. Available shift are:  Tuesdays 9am-12pm / Wednesdays 9am-1pm and possibly Thursdays 9 am-1 pm 

As our receptionist you will work in pairs to: 

• Screen and transfer calls,take messages and pass them onto staff using Outlook
• Provide a warm welcome to visitors and ensure they sign in and out 
• Use Outlook to check staff availability and wherabouts 
• Deal with requests to send information out, mostly application packs andletters
• Assist with occasional large mailings (stuffing envelopes, franking and taking to the PO)
• Assist with other admin tasks as they arise - skills and interests dependent. 

You will need to be confident on the phone and ideally have experience of using Outlook, Excel and Word although we can provide training if necessary. Most importantly, you'll need to be reliable, a good timekeeper and committed to helping Scots living in London who are struggling with life. 

If you have some time to spare, can commit to at least 6 months, preferably longer (following a 4 week trial), wish to meet new people and be part of our friendly community, we'd love to hear from you. 

In return, we offer:

• Travel expenses
• Training
• Regular newsletters and annual social events
• An opportunity to work within a small friendly team (22 staff working from home and office)
• Opportunities to help in other areas of our work if interests
• Plus an endless supply of tea, coffee, fresh fruit and biscuits!

We are looking for a London based, Marketing Director that will be in charge of managing all aspects related to the production and implementation of any given campaign. They’re responsible for strategising and analysing and leading their team while making sure everything runs smoothly from start to finish with clients or colleagues alike.

Responsibilities include:
Designing and implementing comprehensive marketing strategies to create awareness of the company’s business activities
Supervising the department and providing guidance and feedback to other marketing professionals
Producing ideas for promotional events or activities and organising them efficiently.