Volunteer Fundraising Manager Jobs in Belfast
Pharmacist Support, crowned Small Charity of the Year 2023 at the Association of Charitable Organisations awards, is looking for a dynamic and driven individual to become their Finance and Operations Director & Deputy Chief Executive.
Who Are We?
We’re the profession’s independent charity, providing vital support to pharmacists, former pharmacists, and pharmacy students. Over the last five years, we’ve undergone transformational changes and are now gearing up to deliver our next five-year strategy, driven by our wellbeing-focused vision and mission.
What’s the Role?
As the Finance and Operations Director & Deputy Chief Executive, you’ll play a pivotal role in ensuring that Pharmacist Support is financially sustainable and operationally efficient. This is a hands-on role for a "doer" who thrives in a fast-paced environment. You’ll work closely with our Chief Executive, Senior Management Team, and Board of Trustees to help steer the charity toward continued success.
What We’re Looking For:
· A passionate, forward-thinking individual with finance expertise
· Someone with a problem-solving mindset with experience in a charitable/not for profit organisation who may be looking for their next step
· Strong people and stakeholder management skills with a collaborative, inclusive approach.
· A desire to work in an agile and dynamic organisation where innovation is encouraged and your contributions make a difference.
Why Work for Us?
At Pharmacist Support, we pride ourselves on having a great culture where people matter. We are committed to promoting equality, valuing diversity, and creating an inclusive environment for all. We offer flexibility, support your professional development, and foster a wellbeing-focused workplace.
How to Apply:
Ready to take on this exciting challenge? To apply, please complete the application form. CVs will not be accepted.
If you’d like to have an informal chat before submitting your application, feel free to email us, and we’ll arrange a conversation. Application deadline: 12 noon, 15th October 2024. Interviews will take place on 31st October 2024 at our Manchester office.
Make your next career move count – join us and help shape the future of our charity!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.
Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.
We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.
Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter. Your covering letter (maximum 1 side of A4) should include:
1) Your relevant experience, including clear examples.
2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed.
3) Tell us about how our organisational mission is in line with your values.
The client requests no contact from agencies or media sales.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.
The client requests no contact from agencies or media sales.
Salary: £30,000 - £35,000, non negotiable and dependent on experience.
Location: This is a remote role, with a requirement to attend the UK Covid 19 Inquiry as frequently as possible when it is sitting, and on key days such as the opening of Modules or when high profile witnesses are called.
Hours: Full time, but flexible, with a requirement to work outside of office hours to attend key meetings and manage the press inbox when there is high demand.
Covid-19 Bereaved Families for Justice are looking for a press officer to oversee our press and communications as we fight to ensure the mistakes from the pandemic are never repeated again.
This is an exciting opportunity to manage the press office for an organisation which in recent years has been at the forefront of some of the biggest news stories in the country, including the Covid Inquiry, ‘Partygate’ and many more.
We are looking for someone who supports our cause of ensuring that the mistakes made in the pandemic are never repeated and has good people skills to work sensitively with those who have been bereaved by Covid-19.
You will be one of a four person staff team working alongside our Directors and over 7,000 members who are all personally bereaved. You will be line managed by our campaign manager.
To apply, please provide us with your CV, and a cover letter outlining how you meet our essential criteria and why you would like to take on this role.
Press Officer Responsibilities:
• Manage our press officer so that we are able to respond to press inquiries in a timely and effective manner. We are lucky enough to manage a very busy press office, so strong organisational skills are required.
• Create press plans and proactively pitch stories which help achieve our wider campaign goals. This will involve creating press strategies with creative flare and the Press Officer will need to be comfortable thinking of new angles and stunts to raise our profile.
• To cultivate new and nurture existing media contacts
• Media train and support volunteers from the campaign
• Deputise for the campaign manager when required
• Oversee and generate fresh content for our social media channels, working alongside volunteers from the campaign
• Support with drafting copy to update our members as well as fundraising and reaching other external stakeholders when necessary
• Translate at times complicated policy lines around public health and legal processes into compelling personalised narratives for press statements and comments
Essential Experience:
• Experience of working within a busy press office environment, PR agency or as a journalist
• Proven experience of creating and implementing effective media strategies which help advance wider organisational aims and goals.
• Proven experience of proactive pitching stories in high profile media outlets that help to advance an organisations aims
• Proven experience of managing and maintaining good relationships with a variety of journalists, including national print and broadcast media, as well as political and health correspondents.
• Experience of prioritising effectively in a demanding and fast paced environment
• Excellent writing skills that can be tailored to reach a range of audiences.
• Experience of working with case studies and being sensitive and supportive to their needs
• Experience of successfully media training spokespeople
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK
• An understanding of, and commitment to, the principles of equality, diversity and inclusion
Desirable experience
• Experience of managing, creating and implementing media strategies on contested issues in a fast paced environment.
• Experience of media training volunteers and people with lived experience of a particular issue
• Experience of working in social media to help an organisation reach a wide audience
You may also have experience in the following: Press Office coordinator, Communications Coordinator, Digital Marketing Coordinator, Online Marketing, Email Marketing Assistant, Marketing Assistant, PR Coordinator, Marketing Administrator, Marketing Executive, Marketing Co-ordinator, Marketing Assistant, Marketing Coordinator, Marketing Associate, Digital Marketing Executive, PR Officer etc.
REF-216 971
Position: Retail Lead (Charity)
Hours: Full time (35 hours per week)
Contract: Fixed term contract for a period of 2 years
Location: Office-based from one of our national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely
Salary: Starting from £39,717 per annum plus Car Allowance and excellent benefits
Salary Band and Job Family: Band 3*, Charity
*you will start at our entry point salary of £39,717 per annum, increasing to £42,199 after 6 months service and satisfactory performance and to £44,681 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are looking for a driven and passionate charity retail professional who is able to realise our exciting growth plans. The MS Society is embarking on an ambitious programme of charity shop growth and the right candidate will be instrumental in making our vision a reality. We’re very excited about what MS Society Retail is going to be doing in the next 2 years.
You’ll be an experienced charity retailer, with significant experience in managing and leading a diverse team. You’ll understand the key drivers behind charity shop success and how to optimise the MS Society’s retail portfolio to deliver that success.
You’ll be a confident speaker and presenter, bringing our business plan to life and inspiring our staff and volunteers to deliver our goals.
Importantly the right person for this role will be a committed charity retail fan, excited about the whole sector and the opportunities it offers to improve the MS Society’s income and engagement with the public and MS Community.
Please note this is a fixed term contract for 2 years.
Closing date for applications: 9:00 on Friday 27 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024
INTERESTED?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
No agencies please.
Mission24 is a dynamic Christian charity committed to spreading the gospel and supporting vulnerable communities through evangelism, discipleship, and humanitarian work. We are passionate about bringing hope and transformation through the power of Christ to individuals and communities worldwide. Our work is rooted in the belief that the gospel has the power to change lives, and we aim to see that message spread as widely as possible.
We are seeking a highly motivated and visionary Chief Executive Officer (CEO) to lead Mission24 through its next phase of growth and development. The CEO will be responsible for the day-to-day management of the charity, overseeing the operational, financial, and strategic aspects of the organisation, and ensuring the charity's continued impact in line with its Christian values and mission. Reporting directly to the Board of Trustees, the CEO will provide strong leadership to the staff and volunteers, build partnerships, and represent Mission24 to a wide range of stakeholders.
How to apply: please click on the 'How to Apply' button for the full application instructions.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focusses specifically on excellent stewardship of our finances.
About the Role
As the Finance Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to donations, credit cards, expenses and budget processes. You will support the Finance Manager with day to day tasks, such as bank reconciliation, recording transactions in QuickBooks, responding to staff queries and budget template preparation. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about helping staff to record and manage their fundraising and expenditure. You appreciate order and logical systems and processes and are skilled at using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time HR Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Location: Remote/home-based, with occasional travel for client work in England.
Closing date: 8.00 on Monday 30 September.
Shortlisting date: Wednesday 2 October to Monday 7 October.
Interviews: Week commencing Monday 14 October.
About the role
We're looking for associates to join our pool of consultants and trainers on a freelance basis.
From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country.
As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.
A key part of our offer is our direct support to voluntary organisations of all sizes through our consultancy and training service. We run this service as a social business, providing cost-effective and high-quality support focusing on the areas that matter most to charities. Our work generates income and valuable insights to support NCVO in achieving our mission.
Our business is growing. We’re looking for a small number of passionate, skilled and innovative team players to work with us on a freelance basis to help us provide expert support to charities across England.
We’re looking for support across all our consulting and training areas. We’re particularly keen to hear from candidates with the following skills and experience.
Consultants (with training skills is a plus)
- Governance
- Strategy and impact
- Leadership and organisational development
- Volunteering strategy and management
Trainers
- Charity finance
- Project management
- HR and people management
- Safeguarding
- Funding, fundraising and income strategy
Your experience might come from the charity sector or beyond. You don’t need to have worked as a consultant before, but we need you to be a team player who is curious, analytical, and motivated to create change for our clients.
We want to hear from a diverse range of applicants. Whether you have experience in all the areas outlined here or experience in some with a drive to learn and grow, please consider making an application.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
How to apply
For more information and to apply, please click on the Apply button.
If you have any queries regarding our vacancies or experience any issues applying, please email us.
About NCVO
We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
We are looking to appoint an inspiring, motivated and resourceful leader to spearhead the work of Linking Lives UK as we continue to develop our crucial role in addressing loneliness and social isolation among older people across the UK. This exciting position comes at a key stage in our development as a charity as we develop new initiatives and consider future strategy and direction.
We are particularly looking for someone who has experience of:
- Strategic planning, operational management and delivering against organisational objectives
- Leadership of a national charity/ organisation and effective liaison with operational teams and trustee boards
- Delivering motivational presentations and written articles inspiring engagement with the work of the charity
- Operating within Christian faith organisations and their structures
- Building effective partnerships with key organisations whilst identifying areas of mutual benefit
The client requests no contact from agencies or media sales.
ABOUT AID ALLIANCE
The Aid Alliance is a collaboration between 25 leading international development NGOs, hosted by the sector trade body BOND. Aid Alliance aims to defend the UK’s commitment to Overseas Development Assistance (ODA) of 0.7% of GNI, campaign for the return of Department for International Development as an independent government department, and to shift the debate to one focused on improving aid quality, rather than questioning aid quantity.
The Campaign to defend aid and development is a collaboration between 25 leading international development NGOs, hosted by the sector trade body Bond. The Campaign aims to restore and defend the UK’s commitment to Overseas Development Assistance (ODA) back to 0.7% of GNI, campaign for the return of Department for International Development as an independent government department, and to shift the debate to one focused on improving aid quality, rather than questioning aid quantity.
MAIN PURPOSE OF THE JOB
Supporting the area Field Organiser, in their work with groups of local people in and around small towns across the county in which they are based, this role will both organise and mobilise members of the public to take actions supportive of overseas aid and international development, including the climate crisis. As part of a team, you will help build an active local community presence to support the Campaigns aims in key locations across England. The ideal candidate will have excellent interpersonal skills, excellent organisation, logistical and administrative skills, with a strong commitment to the aims of the Campaign.
Candidates should be based in one of the following areas:
- Durham
- North Yorkshire
- Northumberland
- Tyne and Wear
Applicants should specify in their cover letter which area they are based in.
MAIN RESPONSIBILITIES
- Building relationships with key local networks and volunteers
- Research and analysis of key locations
- Administration of meetings and events designed to engage with local audiences, leading and chairing meetings as required. Support the rest of the Field Organiser team with sourcing venues and budget management
- Maintenance social media channels (Facebook)
- Collaborating with working group colleagues as required
PERSON SPECIFICATION
- Experience of field organising and working with community groups, social movements or in local charity fundraising is desirable
- Excellent interpersonal skills, specifically relating to members of the public, especially recently retired volunteers or activists
- Strong organizational skills
- Lived experience of local communities and demonstrable knowledge of specific local areas in their home county.
Essential Criteria - The Candidate will need to have a full driving licence.
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest free season ticket loan
HOW TO APPLY
To apply submit your CV and cover letter by midnight on Thursday 17th October 2024.
In the cover letter we expect you to set out:
- Why you are interested in this role
- How you meet the role requirements
- Your understanding of equity, diversity, inclusion and why it matters in this role
BOND AND EQUAL OPPORTUNITIE
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
SUBJECT OF EMPLOYMENT AT BOND
If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
PRIVACY NOTICE FOR APPLICANTS
Our Privacy notice for applicants can be found by clicking apply.
The client requests no contact from agencies or media sales.
Position: Customer Services and Central Administration Officers
Type: Full time 35 hours per week
Contract: Permanent
Location(s): Office based in either London, Cardiff, Edinburgh or Belfast - with the flexibility to work remotely 1 day per week.
Salary: Starting from £25,791 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £25,791 per annum, increasing to £27,403 after 6 months service and satisfactory performance and to £29,015 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers. We are looking for three motivated and friendly Customer Services and Central Administration Officers to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Please note: We currently have 3 vacancies; 1 based in our London office, the other 2 based from our offices either in London, Cardiff, Edinburgh or Belfast. Please specify your preferred location in your covering letter.
Closing date for applications: 9:00 on Monday 30 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Who they’re looking for
Our client is seeking a treasurer to join them as a Trustee who is passionate about their vision, mission and values, to support the Board and team in achieving their charitable aims.
They are looking for an experienced treasurer to support the Board, CEO and Finance Director in the successful delivery of the charity’s financial responsibilities. This includes provision of advice, guidance, challenge and reassurance on all aspects of the charity’s financial activities, ensuring that their strategic plans are underpinned by robust and fit for purpose financial management. They are hoping to find someone who can also contribute to the overall strategic direction of the charity and who is also willing to be a voice and challenge on other issues/decisions taken by the charity whether about (e.g.) risk, scientific approach, grant giving, or fundraising etc. You should have a strong interest in the mission of our client and be willing to advocate on the charity’s behalf.
Previous experience of being a Trustee is not necessary as a full induction and ongoing support will be provided.
Equality, diversity and inclusion
They want everyone they work with, as a colleague, volunteer, supporter, or someone they support, to feel included and that they belong at the organisation. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do. They will support you to make sure that you bring your whole self and can be at your best.
Board meetings and time commitment
The The Board ordinarily meets four times per year in March, May, August and November. Two of these meetings are held remotely via video call on a Saturday, and two are held in person in London across weekends. In addition, Trustees are encouraged to join a Committee relevant to their area of expertise which meets at least once per quarter via video call. An appropriate time commitment will be required over the course of the year for preparative work between meetings. Trustees are also invited to attend occasional charity events and join recruitment panels on an ad hoc basis.
Following a probationary period where Trustee-elects attend at least 2 board meetings, appointed Trustees serve a three-year term, with the option to renew for a further three years. Trusteeship is an unremunerated position, though reasonable out-of-pocket expenses will be paid.
If this opportunity to join a small but ambitious charity appeals to you, and you have enthusiasm and a commitment to their vision of a world where animal-free, human-specific technologies secure breakthroughs for patients then they’d like to hear from you.
They reserve the right to close this vacancy early if they receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
REF-216 777
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a job vacancy for a Dementia Specialist to join Shine as the Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator.
Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.
In the last year we have seen a 25% increase in members who are living with Normal Pressure Hydrocephalus (NPH) across England, Wales and Northern Ireland. There are currently just over 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows.
We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service.
Purpose of Job
To be the Dementia specialist for Shine.
To provide the foundations for improved health, social and emotional outcomes for adults living with NPH/Dementia and to support their families/carers.
Shine will offer you:
• A competitive salary
• 35 hour working week
• 25 days annual leave plus additional discretionary leave between Christmas and New Year
• Opportunity to purchase additional annual leave
• Additional annual leave due to length of service
• Defined contribution pension
• Life Assurance cover
• Support to learn and develop
Please see the full Job Description and Person Specification and Introduction to the NPH Coordinator Role below and on our website.
If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to our CEO, Kate Steele.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
Closing date: 11pm Wednesday 16th October 2024
Interviews: Tuesday 29th October 2024 at our Head office in Peterborough
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Experienced Associate Independent Investigating Officers (IOs) for Stage 2 Complaints (This role sits within our Independent Person for Complaints (IPC) service)
Contract: Associate
Hours: Variable, according to demand for services/caseload and role in investigation
Salary: £25.25 per hour (50% professional rate for travel plus expenses)
Location: Associate Independent Investigating Officers for Complaints primarily work from home. Some travel may be required as part of an investigation – location will vary according to the referral received from the Local Authority. Cases will be allocated to Associate IOs living locally to the referring authority, wherever possible.
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity, founded by Thomas Coram in London, helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About the Role
We are seeking additional experienced Associate Independent Investigating Officers (IO) for Complaints, to increase our capacity to respond to referrals from Local Authorities to provide an independent element to the formal Stage 2 investigations under the Children Act 1989.
The IO will lead investigations, and will give the complainant (who may be a child, young person or adult) the opportunity to express their view, ensure the child or young person’s rights and best interests are at the centre of the investigation and that the investigation/review process is open and transparent. They write a report on the investigation/review, which is submitted to the referring agency.
The Job Description document sets out the expectations for an Associate Independent Person for Complaints (IPC) who is approved by Coram Voice. IPCs are independent, freelance and responsible for their own work. Nevertheless, IPCs are accountable to the organisation for their professional standards and are expected to comply with Coram Voice Code of Ethics and Practice Guidelines.
Please Note: the nature of associate work means that we cannot guarantee a regular amount of work, and complaints will be allocated dependent on the associate’s availability, location and the needs and demands of the individual case. Investigation work takes place Monday to Friday within working hours. This position is not suitable for applicants who already work or have commitments more than two days within the working week.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Please note this is a rolling recruitment campaign
Interview Date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Home-based in NHS SW Region with occasional visits to our office in London.
Ataxia UK is looking for a skilled and dedicated Specialist Ataxia Nurse for our new community-based nursing service, focused on supporting individuals with ataxia in the South West of England. The role is a significant development in expanding access to expert and joined-up ataxia care for the ataxia community, particularly in regions currently underserved by neurologists with expertise in the ataxias.
As a Specialist Ataxia Nurse, you will provide personalised, face-to-face, and remote support to patients, assisting them in navigating the NHS and social care systems. Your responsibilities will include supporting patients during medical appointments, coordinating essential therapies such as physiotherapy, speech therapy, and occupational therapy, and building strong relationships with healthcare professionals to enhance understanding and treatment of ataxia. Additionally, you will contribute to the development of resources and information for the ataxia community.
We are looking for an experienced nurse with a background in neurology or chronic disease management and a strong commitment to patient advocacy. The ideal candidate will be a clear communicator, capable of working independently while collaborating effectively with multidisciplinary teams. Your role will be vital in ensuring that individuals with ataxia receive timely and appropriate care, helping them to manage their condition and maintain their quality of life.
If you have any questions or would like to have an informal discussion about the role, please do not hesitate to contact Wendy O'Mant (contact details can be found on the Job Description)
Shortlisting - week beginning 14 October
Interviews - week beginning 04 November
Please send a current CV and covering letter, detailing how you meet the criteria in the job description / person specification and why you would be best suited for the role.
The client requests no contact from agencies or media sales.