Volunteer Executive Jobs in Manchester

The Froebel Trust's Administrator is at the very heart of our charity's work - involved in governance, grants, events and more. Working with trustees, committees, members of the Executive Team as well as tutors and grant holders, this job is varied and sometimes fast-paced and pressurized. It involves a large degree of autonomy as well as lots of opportunities to collaborate with colleagues. 

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!

About the Role

Are you someone who is passionate about seeing positive change in our world? Can you bring knowledge and creativity in designing innovative and effective peacebuilding programmes?

We are looking for someone to support our programmes and institutional fundraising with excellent writing skills, who is passionate about addressing the root causes of and inequalities caused by conflict. You will be someone passionate about the work Cord does and who can bring technical institutional funding expertise alongside peacebuilding knowledge to our small and committed team.

In this role you will lead the development of new programmes and institutional funding bids in line with Cord’s peacebuilding approach and 5 main programme areas. You will manage proposal submissions to Cord’s key donors such as the EU, US State Department, GIZ, SDC, UN Peacebuilding Fund etc. You will be working closely with country teams to design and write proposals based on strong project designs developed in partnership with our local partners.

The role will also operate at a strategic level by managing Cord’s relationships with key donors and shaping how Cord communicates about its programmes and the added-value that Cord brings.

If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.

We are looking for an ambitious, experienced and creative fundraising expert who is committed to building upon a strong programme of fundraising whilst bringing in new initiatives to see the charity's income significantly grow.

Reporting to the Head of Fundraising, the post holder will work across multiple income streams, to develop innovative products and tools to engage our supporters and maximise and grow our income generation strategy and lifetime value of our supporters. You will develop high-level community and third-party relationships and events that lead to long-lasting relationships and long-term support for Dreams Come True.

Strategy & Budget Management

● Work with the Head of Fundraising to deliver a strategy and Ops plan that covers Community, Events, Mass, and third-party Fundraising.
● Support the Fundraising Executive to project manage an existing portfolio of events and introduce new products to grow the programme, incorporating digital/virtual fundraising.
● Review the portfolio of events and build new income generation opportunities for 25/26 and beyond to uplift income and grow supporter participation.
● Set, monitor, and report against budget figures, feeding into forecasting and monthly KPIs, and reporting any concerns to the Head of Fundraising.
● Lead the development and growth strategy for third-party relationships and high-value community supporters.
● Undertake regular reviews of activity including ROI analysis, report progress v budget, and implement actions as required.
● Lead on Identifying new opportunities for community grant funding including but not limited to supermarkets, round tables, rotary, masons, golf clubs, sports clubs, and schools.
● To provide excellent analysis, evaluation, and reporting on fundraising activity to the Head of Fundraising, drawing conclusions and making recommendations for future activity.

General

• The ability to write and present compelling cases for support across a range of audiences.
• To keep up to date with the latest event trends and bring creative suggestions to the programme of work to continuously test and learn, engage new supporters and drive new income opportunities
• To work closely with Dream Team, to keep updated with Dream stories and use a range of methods, to effectively communicate these to all supporters
• To introduce new products to grow the programme - including digital/virtual fundraising and mass fundraising events.
• Manage the Fundraising Executive, ensuring they have a robust work and development plan in place.
• Support, motivate and develop fundraising volunteer roles, ensuring they have a clear understanding of DCT to enable them to represent the charity’s work effectively.
• Grow our Events programme, developing plans to recruit, convert, retain, and develop donors to deliver income growth across the portfolio.
• Diversify the organisation's overall regional events portfolio by leading product development.
• Manage the relationships with external event suppliers.
• Work collaboratively with the Head of Fundraising to build and grow existing fundraising digital products and generate new initiatives to drive income.
• Manage the Fundraising Executive to develop propositions for the wider community fundraising work.
• Provide talks and presentations to high-value community organisations.
• Provide support in other areas of Fundraising and the Head of Fundraising when required

Moss Side Millennium Powerhouse is a busy community and youth centre based charity located in Moss Side, Manchester. We are an independent charity, which operates a diverse range of cultural and commercial activities. A lot of the work we do is with young people aged 8 -19 or up to 25 for those with additional needs offering provision during the day in school holidays and universal provision in the evenings. The post holder will need to be comfortable working in this environment.

Open 7 days a week with varying hours the venue is a bustling hive of activity and we are now recruiting for a Full-time Operations Manager to manage the day to day team and processes that are necessary to provide a safe friendly and welcoming environment. You’ll want every person to have a positive customer experience and be committed to delivering exceptional service.

In addition to the above this post requires you to have attention to detail, be a quick learner & able to undertake physical tasks to support the team. This crucial role will require a flexible approach to working within the varying needs and requirements of a multi-functional community venue. You will work closely with a range of staff and volunteers in a busy and responsive environment, and so you will need to be both a team player, and able to work independently, as required. An enhanced DBS is required for this role.

Are you a dynamic individual and a strategic thinker with a strong understanding and experience of financial management and business operations within the voluntary / charity sector? We are seeking a Finance and Business Manager to join our team and provide leadership in financial planning, analysis, and reporting. In this role, you will be responsible for overseeing all financial activities, developing budgets, and monitoring financial performance to ensure the overall success of the organisation. This is a great opportunity for to make a positive impact during an exciting period of growth.

About Us:

Established in 2015, Can-Survive UK (CSUK) is an award winning small to medium sized charity providing culturally appropriate support and information primarily however not exclusively for African and Caribbean people diagnosed or living with cancer. You will work alongside passionate staff and volunteers who are keen to make a difference to those affected by cancer.

About the role:

Overall job purpose:

• Manage all finance systems and processes including payroll, pensions, and insurance.

• Manage on the strategic Business functions across the organisation and provide strategic support to the Board of Trustees, CEO and the Senior Management Team

• Financial Records Maintenance

• Monthly Reporting and Budgeting

• Financial administration, banking and payments:

• Year-End Reporting

• Governance and strategic finance

• Staff Management

You will report to the Treasurer and Chief Executive Officer, and working closely with our Senior Management Team, external accountants and key stakeholders.

We offer

 • Flexible working (subject to the needs of the organisation)

• 25 days annual leave (pro-rata) exclusive of bank holidays

• Birthday leave (after 12 months of continuous service)

• Pension scheme (3% match contribution)

• Training and development opportunities

• Free car parking

You must have the right to live and work in the UK

Post is subject to a DBS Check

The Talent Set is delighted to be partnering Pets as Therapy (PAT) to recruit a Head of Fundraising, who will play a pivotal role in delivering the new fundraising strategy and increasing income to £1.7 million.

PAT is a UK-wide charity that inspires and enables volunteers to share the joy of their pets. Every day over 4,000 people in hospitals, care homes or schools get to meet a PAT Dog or Cat. That brief visit brings the comfort and joy that only a pet can give.  Over the past few years, income has increased from circa £600k to circa £1.5 million. They are now looking to diversify their income portfolio, reaching new audiences and ensuring long term, sustainable income.

This new role of Head of Fundraising, reporting to the CEO, will lead PAT’s fundraising and marketing work. Alongside implementing the fundraising strategy for PAT, you will personally lead the individual giving program. The post holder will also be a member of the PAT SMT (Senior Management Team).

Key Responsibilities:

• Grow income through implementing the new fundraising strategy
• Diversify income streams to give sustainable growth
• Build the capability and capacity of the fundraising team, currently 3 direct reports
• Develop a program of individual giving
• Increase the profile and awareness of PAT

Key experience:

• Managing small, high performing teams
• Expertise of developing an individual giving program
• Developing and implementing campaigns, appeals and events
• Relevant experience of supporter journeys and data capture in CRM, ideally Salesforce
• Budget setting and budget management
• Excellent written and verbal communication skills
• Good understanding of GDPR, fundraising regulations and best practice
• Strong commitment to equality of opportunity

Closing date: Tuesday 28th January

First stage interviews will be held virtually w/c 3rd February, with final in person interviews taking place in London on 12th February.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are looking for someone with excellent leadership and interpersonal skills to grow the delivery of our programmes across Manchester.

The King’s Trust is committed to building a workforce that is as diverse as the young people that represent modern-day Britain, and we are ultimately here to support. As part of our Equality, Diversity and Inclusion strategy we are wanting to build a management and leadership team that has greater representation of the diverse communities across England and particularly welcome candidates with lived experiences from Black, Asian and ethnic minority backgrounds.

You will be integral to the England leadership team and have responsibility for a team of managers and youth development leads working across the Manchester area supporting young people through our direct delivery to young people and with specialist delivery partners. Your work will ensure our footprint mirrors the communities in which we work and the young people we support.

This role is perfect for you if you have a strong track record in operational management (ideally 5 years plus) together with the experience of leading a large staff team with knowledge of foundational employability and enterprise and if you are seeking a role where you can shape, influence, and implement, ensuring excellent standards of delivery. Regular attendance at our King’s Trust centre in Manchester will be required.

We are looking for a passionate and driven colleague, who is able to work collaboratively across the Trust and champion the work of the Manchester team both internally and externally.

Charisma is working in partnership with Guide Dogs to appoint their new Director of Guide Dog Service. Guide Dogs, the world’s largest assistance dog organisation, offer a wide range of services to support people living with a vision impairment. Their expert staff, dedicated volunteers and life-changing dogs help people with sight loss to live actively, independently, and well.

This senior leadership role helps people with sight loss to live the life they choose through the direction, delivery and development of the guide dog service. The postholder will cultivate a high-performance culture, and will be accountable for strategic oversight of breeding, puppy raising, dog training, creating/supporting partnerships, rehoming, and dog health to ensure the provision of a high-quality service that meets the needs of service users, and brings strategic goals to fruition. 

The successful candidate must be able to demonstrate the following:

• Substantial track record of leadership at senior management level (or equivalent) in an organisation of comparable size and complexity.
• Experience of long-term service or operations planning to meet strategic objectives.
• Evidence of successful financial management.
• Track record in supporting organisational change, influencing, building and sustaining relationships to achieve results.
• Comprehensive knowledge of safeguarding regulations.
• An in-depth understanding of customer relations.

We are seeking a dynamic, inspiring and influential individual, able to serve as a role model for the organisation, displaying integrity and confidence. Experience of, and commitment to, continuous organisational improvement and the ability to act as a change agent will be essential.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Homebased with frequent travel to all Guide Dogs sites

Closing date: 19th January 2025

Charisma vetting interviews must be completed by close of play on the 27th January.

Interviews with Guide Dogs to commence w/c 10th February 2025

Interviews: 31/01 - on our Manchester Centre

For more information, or to apply, please click 'apply now' to be directed to our website.

We have an exciting opportunity to join our team in Manchester as a Delivery Manager on a 12-month Maternity Cover basis. If you have excellent communication skills, a positive attitude and are a dedicated team player with a youth-led approach this could be perfect for you!

As a member of our Leadership Team, you will be responsible for leading a team of Youth Development Leads (YDLs) to successfully deliver our Foundation programmes targeted at Young People not in Employment, Education or Training. These programmes include outdoor learning, and structured personal development sessions, all designed to empower young people by building confidence, developing skills, and creating opportunities for positive outcomes.

In this role, you will develop and implement a delivery plan aligned with our goals and targets. You will lead and inspire your team, ensuring high-quality and impactful services that support young people to progress through a structured pathway of personal development. A key part of the role will be fostering a safe and inclusive environment and championing best practices in youth engagement.

To succeed in this role, it is essential that you have experience in line managing a team, as you will be responsible for motivating and supporting your YDLs to achieve their objectives. Your leadership will ensure the effective coordination of resources and the delivery of impactful programmes that meet our standards and the needs of young people.

This role is perfect for you if you have experience leading services for young people, a passion for creating transformative opportunities, and the ability to inspire and develop a team. You will have the chance to shape our programmes and foster a collaborative and innovative environment to maximise impact for young people.

Key Responsibilities:

• Lead and manage a team of Youth Development Leads to deliver Foundation programmes, including outdoor learning and off-site visits.
• Oversee the delivery of these Programmes, ensuring effective implementation and quality.
• Support and develop your team to provide targeted support and guidance to young people.
• Collaborate with internal and external stakeholders to strengthen programme delivery and reach.
• Contribute to the development of our strategy to empower more young people in Greater Manchester with sustainable outcome opportunities.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Delivery Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3338 

Job Title: Director of Finance
Location: Remote, with visits require to Horsham, West Sussex
Reports to: Chief Executive Officer

About Roffey Park Institute
Roffey Park Institute is a pioneer in leadership and organisational development, with over 70 years of experience empowering individuals and organisations to reach their potential. Known for its innovative approach and deep expertise, Roffey Park is now seeking an exceptional Director of Finance to join its leadership team and play a crucial role in shaping the future of the Institute.

The Role
The Director of Finance will be a key strategic leader within Roffey Park, responsible for overseeing and managing the financial operations of the Institute. Reporting to the CEO, the Director will have the opportunity to influence major financial decisions, ensuring the organisation’s long-term sustainability, compliance, and success. The Director will work closely with the senior management team and the Board of Trustees to provide strategic guidance, turning financial insights into actionable plans that drive growth and innovation.

Key Responsibilities

• Lead Financial Strategy: Develop and execute financial strategies that align with Roffey Park’s vision and ambitious goals, ensuring sustainable growth and financial stability.
• Oversee Financial Planning & Reporting: Manage the budgeting, forecasting, and financial reporting process, ensuring Roffey Park’s financial health remains strong and compliant with all regulations.
• Ensure Financial Excellence & Compliance: Lead the implementation of effective financial controls, audit processes, and ensure adherence to financial regulations and best practices.
• Inspire and Lead the Finance Team: Lead and mentor a high-performing finance team, fostering a culture of collaboration, innovation, and continuous improvement.

Who They’re Looking For

Roffey Park is looking for an experienced and forward-thinking finance professional to join their leadership team. The ideal candidate will bring:

• A degree in finance/accounting and a professional accounting qualification (e.g., ACCA, CIMA, ACA).
• 10+ years of senior finance experience, with expertise in both the charity and commercial sectors.
• Proven leadership experience, with a track record of driving transformation and managing financial functions through digital change.
• Deep knowledge of UK financial regulations, budgeting, financial reporting, and compliance.
• Exceptional analytical skills and the ability to turn complex financial data into strategic insights.
• Proficiency in financial systems (e.g., SAGE, MS Excel) and a passion for embracing digital solutions.

Why Roffey Park?

This is an exciting opportunity to join a respected and forward-thinking organisation at a time of growth and transformation. By joining Roffey Park, the successful candidate will:

• Play a pivotal role in shaping the future of a leading organisation in leadership development.
• Work in a dynamic, innovative environment where new ideas and continuous improvement are valued.
• Lead and inspire a talented finance team, contributing to their growth and success.
• Be part of an organization that makes a real impact, empowering leaders across industries.
• Remote working is available along with great benefits. 

Director of Programmes

Salary – Highly competitive salary

Location – Hybrid working, split between the Foundation’s office in London and home.

Are you ready to make a significant impact in the world of sport and community development? Do you have the strategic vision and leadership skills to shape and deliver transformational programmes that leave a lasting legacy? If so, we’d love to hear from you!

About the Football Foundation

We’re the Football Foundation – the Premier League, The FA and Government's charity that helps communities improve their local football facilities through football grants. This means better games and more players - helping transform communities where demand is greatest, and impact will be strongest. We have ambitious plans and with the support from our funding partners, the Football Foundation is well-supported to continue to invest in community pitches and facilities across the nation. 

The role

The Director of Programmes will play a pivotal role in the strategic leadership and management of our Programmes Directorate. Reporting to the Chief Executive and working closely with the Board of Trustees, you will help shape the strategic direction of our key programmes and new business opportunities, driving meaningful progress and measurable results.

As a member of our Senior Management Team (SMT), you will support the CEO in steering the organisation towards continuous improvement and success, serving as a trusted adviser to the Foundation Group Board and Panels, and contributing to the Foundation’s overall strategic vision.

What are we looking for?

We’re looking for a dynamic and visionary leader with a deep understanding of sport, community projects, government strategies, and funding opportunities, underpinned by expertise in participatory sports development. You will bring extensive leadership experience, demonstrating a proven ability to manage performance, balance workloads, and foster positive, supportive team environments. Your skill in navigating multi-stakeholder environments will be essential, ensuring objectives are met, expectations are managed, and performance insights are communicated clearly and effectively.

With a track record of driving key strategies, leading impactful projects, and optimising resources for success, you will translate our organisational strategy into ambitious programmes that inspire partner collaboration and deliver tangible results. You will oversee the management and delivery of our core strategic initiatives, including grass pitches, multisport advisory services, and multi-pitch hubs, ensuring these programmes consistently meet and surpass their goals.

Building on your expertise in designing and delivering innovative programmes, you will take a lead role in developing tech-enabled post-award processes to ensure that grant awards achieve their full potential. By maximising the impact of our funding partners’ significant contributions, you will play a pivotal role in driving the long-term success and sustainability of our shared initiatives.

This is a unique opportunity to shape meaningful programmes that make a lasting difference, working within a collaborative and forward-thinking organisation dedicated to positive change.

Our Four Corners

We refer to our company values as our Four Corners:

· Fair Players – open and inclusive in our approach

· Star Performers – trusted to deliver

· United Team Player – collaborative and easy to work with

· Passionate Supporters – flexible and willing

If you share these values and have the necessary skills and experience for the role, then we look forward to hearing from you.

What can we offer you?

You will start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), free health care provision, a monthly gym subsidy, death in service benefit and access to selected match tickets.

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to, and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability, and those from the LGBTQI+ community.

Should you need any adjustments to the recruitment process at either application or interview stage, please contact us at jobs @footballfoundation. org. uk

How do I apply?

If this sounds like the role for you, please follow the steps outlined below to apply.

Please send the following to jobs @footballfoundation. org. uk

o CV

o Cover letter - please highlight briefly and clearly your suitability for the role, together with your reasons for applying (no more than one page of A4).

The closing date for applications is: 23:59, 19th January 2025

1st stage interviews via MS Teams are currently scheduled for 27th and 28th January

2025, with 2nd stage in person interviews to follow

Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.

Please note that you must be eligible to work in the UK to apply.

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Our Grants and Trusts Manager is responsible for managing and developing ReachOut’s income from Trusts and other Grant-making bodies. Working closely with the partnerships team and the Head of Programmes & Impact they will make evidence-informed decisions and collaborate across the organisation to meet our strategic aims. This role is currently reporting to the CEO for an interim period, but longterm will report to the Head of Marketing and Partnerships.

2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester. 

We have a proud history of volunteer and supporter-led fundraising, and our well-established Regional Relationships Team plays a key role in achieving income growth that will support our mission of beating blood cancer in a generation by developing new regional opportunities across our volunteer and community fundraising network. As part of our new strategy, we have launched a revised DIY fundraising journey and new fundraising volunteer roles which will help leap-forward our ability to beat blood cancer. This role will be responsible for maintaining relationships with our current network of regional fundraising volunteers whilst growing our volunteer and community group network.

Working alongside dedicated colleagues, this is the perfect role for someone looking to put their experience of working with regional supporters and in providing first-class supporter stewardship to use in helping us develop our team. You will be an integral part of our Regional Relationships Team and a member of our wider Public Fundraising team, as we seek to deliver transformational growth in our income. You will enjoy the active support and buy-in of senior colleagues, the Executive Team and other senior volunteers who are all committed to achieving our fundraising goals. We are seeking an experienced fundraiser who enjoys building relationships internally and externally, and who is driven to help us build our regional fundraising programme.

This is a homebased role, and you will be expected to travel across your region, therefore you must be able to drive and have access to a vehicle insured for business use. Travel across Home Counties North region on a regular basis to meet supporters and key stakeholders (Essex, Suffolk, Norfolk, Cambridgeshire, Hertfordshire, Bedfordshire, Buckinghamshire), as well as national travel 6-8 times a year.

Role Overview Operations & Data Manager

We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.

Key Responsibilities

Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.

Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed

Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.

Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.

Person Specification

Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)

Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.

Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.

Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.

Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.