Volunteer Coordinator Jobs in Greater London
About the role
Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.
Role purpose
The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.
Key tasks and responsibilities
1. Programme management:
Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.
• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.
• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.
• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.
• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.
2. Network member Management:
Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.
• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.
• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.
• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.
• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.
3. Workforce Development:
The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.
• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.
• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.
• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.
• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.
4. General responsibilities for a Senior Manager
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].
• Experience working as a manager within education or business with a focus on TVET [E].
• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].
• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].
Knowledge and skills:
• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].
• Strong programme and budget management expertise [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].
• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].
• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].
• Able to influence, negotiate and manage the action of others, including remote teams [E].
• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].
• Proven ability to drive member engagement and retention strategies [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
Closing date: 11th Nov
Contract: This is a fixed-term contract until August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Our ambitious and welcoming Individual Giving team has seen some fantastic results over the last 12 months – and are determined to continue building on that success this financial year.
This role is focused on supporting regular giving and lottery campaigns which are an essential part of our fundraising strategy, bringing in £15 million each year. It is a varied, collaborative role in a growing, essential area of fundraising.
You will have the opportunity to work alongside our passionate face-to-face and telemarketing partners to continue recruiting and retaining supporters at record levels. You will help manage the day-to-day tasks and responsibilities across the various campaigns across multiple channels with a view to acquiring new supporters and retaining existing supporters to maximise Individual Giving income.
You will be responsible for the day-to-day management of direct marketing campaigns set by the Individual Giving Manager and/or Officer.
It's an exciting time to join the team as we are testing door-to-door fundraising – which is a new channel to us and has real potential to deliver transformational growth in our Regular Giving programme. You will support the Individual Giving Officer with monitoring the results and making recommendations by adopting a test and learn approach.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
Dementia is one of the biggest health challenges of our time and you will be joining a team passionate about bringing real change for people living with dementia, their families, and carers.
- You’re a strategic thinker and confident building relationships with donors and stakeholders internally and externally, inspiring everyone to give their best through giving clear feedback, providing useful resources, and celebrating successes.
- You are ambitious and target-driven for your campaigns and projects – always striving to make improvements and monitor and evaluate results to drive future growth.
- You are passionate about fundraising, supporter retention and working for Alzheimer’s Society.
Person specification:
- Excellent communication skills, both verbal and written
- Work collaboratively and be able to prioritise your workload effectively and remain solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
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We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community and move towards greater independence by providing a flexible and individually tailored support package. The position is in Tower Hamlets at 140 Cannon Street Road E1 2LF and consists of 1 high support building with 20 flats, and 2 low support buildings with 20 lower support flats spread over two sites within close proximity.
The shift pattern for this role includes Earlies 8.00 - 16.00 and Lates 14.00 - 22.00. It also includes working 2 weekends per month.
For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005827
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night-time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Open to feedback and self development
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization (WHO) and consultative status with the United Nations (UN).
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
The PMO Manager is responsible for designing and managing the framework within which projects are created, delivered and managed to support strategic decision making; as well as enabling the successful delivery of programmes and projects. They will be responsible for monitoring and supporting effective processes, governance and good practice. Sitting in Operations, they will be a centre of excellence for project management and governance across all functions ensuring consistency and continuous improvement.
HOW TO APPLY
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: Wednesday 20th November 11.30pm
- Interviews will take place w/c 25th November
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.
Hours: 40 hours per week, five days over a flexible seven-day rota
Location: Shop from Brick Lane, 78 Quaker St, E1 6SW
About the role
Are you ready to make a difference? Join us at a pivotal moment as we embark on an exciting journey of national expansion. As part of our dynamic retail team, you won’t just help run a shop – you'll help shape the future of charity retail across your local community.
At Crisis we believe in the power of retail to create real social impact. Our shops are unique, reflecting the individuality of the communities they serve and we’re looking for an Assistant Manager who shares our passion for delivering an exceptional customer experience. You’ll work closely with the Shop Manager to drive sales, building a dynamic volunteer team and overseeing donations to create a welcoming and visually engaging shopping experience. Ensuring that every customer feels the positive energy of our mission to end homelessness.
We’re not just about profit, we’re also about people. In this role your skills and experience will be key in fostering a positive and supportive environment for our team of staff and volunteers. Together we create a space where everyone feels valued, empowered, and inspired to contribute to our mission.
We actively encourage applicants from diverse backgrounds, particularly those with lived experience of homelessness or from marginalised communities because we know that diversity strengthens us all.
This is a permanent role. You will be primarily based in one shop within London Zones 1-2; location will be agreed at the time of a job offer. You may also be required to travel to other shops within London on a short-term basis.
About you
In this role we’re looking for someone with experience at a supervisory level and above, ideally within retail, who is passionate about the unique impact of charity retail and its role within a circular economy. You’ll need a keen eye for style and a passion for creating a visually exciting shopping experience. Equally important we are looking for someone skilled at managing and motivating teams of staff and volunteers, fostering a positive and productive working environment. Your commitment to sustainability will shine as you help to extend the life of donated goods, promoting reuse and responsible shopping. You’re not afraid to be bold in driving sales and impact and you’ll embody our core values while supporting the mission to end homelessness.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly.
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 3 November 2024 (at 23:59)
Interviews will be held W/C 11 November 2024
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services:
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1,171 clients accessed advice and advocacy services, including immigration advice
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305 clients attended our ESOL classes
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250 children, young people and families benefited from our after-school and family support services
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61 people were supported by our counselling team
What we can offer you
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Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
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A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
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A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator
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Flexible and hybrid working
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A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations
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Real potential for growth and a clear and deliverable strategy already in place
Our values
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Empathy: we put ourselves in the shoes of those we work with.
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Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.
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Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Role Overview
Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff.
Hours: 35 hours per week (including paid half-hour lunch break)
Salary: £55,000 to £60,000 per annum permanent
Leave: 26 days per annum plus bank holidays
Responsible to: Chair of trustees
As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:
Strategic leadership
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Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
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Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
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Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and organisational management
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Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
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Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
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Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial management and human resources
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Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
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Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
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Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
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Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
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Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.
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Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and influencing
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Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
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Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
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Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General duties
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Undertaking any other related duties as required and appropriate to the role.
Person specification
Essential criteria
- Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial management: track record of managing budgets and contracts effectively.
- Analytical skills: experience in complex report writing and data analysis.
- Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.
- Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.
- Policy and advocacy: experience in asylum-related policy or advocacy work.
- Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: Head of Marcomms & Digital
Place of work: Remote, but some travel to Central London
About Media Trust
At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we work with charities to strengthen their storytelling, campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered with our media and creative industry partners and by matching charities looking for content creation and other media-related support with media industry volunteers looking to give back. At the same time, our programmes for under-represented talent are giving young and diverse talent the creative media skills, access and mentoring to break into the media. For more information about Media Trust’s work, see our 2023 Impact Report.
We are looking to hire a Digital Manager to join our small but highly effective team. As the Digital Manager, you will play a vital role in driving and managing the delivery of our digital transformation strategy, working with key internal and external stakeholders to enhance our digital tools like our Volunteer Matching Platform, and achieving better engagement with the people we support.
This is a great opportunity for a highly motivated digital manager with relevant experience to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.
Key Responsibilities:
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Digital Strategy: Contribute to the development of our digital strategy to enhance user engagement, improve platform performance and support our overall goals
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Stakeholder Coordination: Work closely with internal teams (e.g., Marketing, Programmes, Volunteering, Partnerships) to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
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Support Management of Programme Data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
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Analytics and Impact Measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting
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CRM Management: Oversee the day-to-day management of our Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement
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Website Management: Manage the Media Trust website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience
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Agency Management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with our organisational objectives
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Line Management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of our digital priorities
Key Skills and Experience:
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Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
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Hands-on experience managing websites (ideally WordPress), including familiarity with plugins, SEO best practices and web analytics
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Demonstrable experience of working with external agencies to manage website and CRM development
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Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
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Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
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A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
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Experience of interrogating data to generate actionable insights and drive decision making
Desirable:
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Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
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Line management experience, with the ability to motivate and develop others
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Ideally, experience in the charity or non-profit sector
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
Flexible working at Media Trust
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Media Trust values diversity and is an equal opportunities employer.
Registered Charity no. 1042733
Application deadline: We are looking for a digital manager who can start immediately, ideally If you are interested, please submit your application by midnight on 10 November 2024. Interviews will be in the week commencing 18 November 2024. We will review applications on a rolling basis and may conduct interviews with suitable candidates before the closing date. We therefore encourage you to apply early - we reserve the right to close the application process early if a suitable candidate is found. The team at Media Trust are committed to your journey as a candidate and will provide any necessary support throughout the application process. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
Job title: Digital Communications Officer
Department: Communications & Engagement
Responsible to: Digital Communications Manager
Location: London - hybrid working, with visits to UWCIO at least once per week
Salary: £33,900 gross per annum
Working pattern: Full-time (38.5 hours) - other working arrangements available
Duration of contract: Permanent
Start date: Immediately
Are you our new Digital Communications Officer?
We are looking for a creative social media native who is comfortable not only with presenting UWC to different audiences but also collaborating and supporting our different stakeholders in doing so. You will join the Communications and Engagement Team at the UWC International Office (UWCIO) which consists of six people and report to the Digital Communications Manager.
As a Digital Communications Officer, you will create, develop and deliver content across all UWC International’s social media channels in line with our social media strategy and lead on sourcing or creating the relevant, required reporting to demonstrate engagement and impact. You will also support UWC’s truly global network of volunteers through digital resources, templates and training. In doing so, you will use your digital communications skills for the better, contributing to the success of the movement and supporting young people to access transformational educational opportunities they would otherwise not have dreamt of.
Part of the larger Advancement Team at UWC International, the Communications and Engagement Team provides the UWC movement with strategic leadership, support and advice in the area of internal and external communication, PR, promotion, marketing, crisis communications, alumni and wider community engagement, and partnerships with other organisations. The Team has a coordination and support function for teams across the UWC International Office, as well as other UWC stakeholders globally, such as UWC schools, colleges, national committees and governance bodies. Alongside your business-as-usual tasks, you will support the Digital Communications Manager in coordinating with the advancement and admissions teams at each of the 18 UWC schools to run ad-hoc campaigns and manage external stakeholders and partners.
About us
Changing the world takes passion and dedication
UWC is a global network of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There, they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.
Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others.
About UWC International
The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.
What we offer
As part of a commitment to our employees, we offer the following:
- Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
- The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
- We offer up to two days per year for volunteering and up to two days per year for study leave.
- We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
- We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
- Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
- Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.
Visa requirements
Anyone who applies to work at UWC International in London or Berlin must have a work visa before starting
employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit your application with an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the
- attached Job Description.
- Explain why you want to join UWC International
- Provide confirmation of your eligibility to work or reside in the UK
- Provide the name and contact details of two professional / academic referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 23.59 (UK time) on Sunday, 10 November 2024
(Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible)
Interview and assessment dates:
- First round of interviews and assessment on Friday, 15 November (Remote via Zoom)
- Second round of remote interviews will be scheduled for the following week.
For further information on this opportunity, please see the detailed job description attached.
Safeguarding children and adults
UWC International holds strict child and vulnerable adults safeguarding principles and has a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organisation’s activities are rendered. In the process of recruitment, selection and appointment,UWC International implements a range of procedures and actions including Criminal Background Checks / International vetting / Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.
We expect all applicants and staff to share this commitment and to undergo appropriate checks, including a Basic Disclosure and Barring Service (DBS) check.
Staff will take an active role in ensuring that we are meeting our safeguarding obligations through attending regular training and following the principles learned at all times.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
Senior Practitioner
Location: Lewisham
Salary: £30,350 – £43,675 per annum
Hours: Monday to Friday (9am until 5pm) Dependant on service needs.
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.
The Role
Are you a skilled leader with a passion for supporting young people and those affected by substance misuse? Insight Lewisham is seeking a Lead Practitioner to manage a dedicated team and deliver high-quality services to individuals and families in their community.
As Senior Practitioner your duties and responsibilities will include but not be limited too:
- Oversee day-to-day service delivery within your specialist area, ensuring quality and performance targets (KPIs) are met.
- Manage and mentor a team of Recovery Coordinators and Support Workers, providing regular supervision, training, and development.
- Lead the delivery of services that meet local needs, including harm reduction, evidence-based interventions (e.g., Motivational Interviewing, CBT, PSIs), and holistic recovery planning.
- Manage a small caseload (10-15 Young People), conducting comprehensive assessments, risk management, and family involvement in recovery where appropriate.
- Ensure accessibility of services, especially for underrepresented groups, and work with service users to shape future service improvements.
- Deputise for the Service Manager when needed and contribute to strategic planning and corporate activities.
What They’re Looking For:
- Proven leadership experience, ideally in substance misuse, health and social care, or related fields.
- Strong skills in assessment, risk management, and implementing recovery plans.
- Experience delivering 1:1 and group interventions, with knowledge of best practice frameworks (NICE, Care Quality Commission).
- Proficient in Microsoft Office and data analysis to support continuous service improvement.
- Commitment to safeguarding, professional development, and delivering services that reduce harm to individuals and communities.
Why Join Them?
- Be part of a forward-thinking, supportive team dedicated to making a real difference.
- Opportunities for ongoing professional development and career growth.
- Work in a flexible, dynamic environment where you can influence service delivery and innovation.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please proceed through the following link to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a real difference? Join us as our new Fundraising Manager and be at the heart of Sufra’s mission to transform lives in Northwest London.
This isn’t just a job; it’s a call to action. You’ll have the freedom to shape our fundraising strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.
• Salary: £36,000 - £42,000 per annum (dependent on experience, Full-Time Equivalent)
• Hours: Flexible arrangements from 20 hours per week (0.5 FTE) up to full-time considered. Hybrid working options available.
• Contract: Permanent
About Us
Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.
With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.
We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.
What You’ll Do
Strategy & Execution: Create and drive an innovative individual giving strategy that skyrockets our donor base and revenue.
Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.
Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.
Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert.
Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.
Team Leadership: Inspire and guide a passionate team, fostering collaboration across departments to achieve our shared goals.
And More…
• Support our corporate fundraising, sponsorship, and volunteer strategies.
• Boost our PR efforts and build strong media relationships.
• Be the face of Sufra at external events and meetings.
• Work closely with the entire team, stepping in wherever needed to propel our charity forward.
Why You’ll Love Working with Us
Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.
Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.
Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).
Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.
Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.
If you’re an experienced fundraiser with a knack for storytelling and a heart for serving the community, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London. Apply now and become a pivotal part of our mission.
Full time, Permanent
Hybrid - Whitechapel, London (1-2 days per week in office)
Salary: £32,360 - £33,330
Closing on: Sunday 17th of November 2024 at 23:59PM
The role:
We are searching for an inspired, motivated person looking to change the world. Working with the growing community of UK B Corps, the role will provide key assistance to our Community Team. The role will also include campaign administration, data collection & reporting and online community engagement along with ad-hoc administrative tasks.
Tasks and Responsibilities:
Community support
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Managing the community inbox, alongside fellow Community Assistant
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Allocating emails to relevant people
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Replying to frequently asked questions through the community inbox
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Creating canned responses, categorising emails and highlighting priority questions to Engagement Managers & Coordinators.
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Reporting monthly on incoming email trends and patterns, and using this data to inform improvements to Community Team resources.
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Updating contact data ad hoc on salesforce.
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Championing the meeting of Team SLAs by providing insights and reminders to colleagues
Community Team
Assist with a range of Community team administrative tasks including those of Working Groups, B Locals, and our Ambassadors programme
Engagement:
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Assist with activities which enable Community engagement including:
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Managing data in salesforce and ensure consistency in existing community databases
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Assist with invoicing and invoice tracking where appropriate
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Supporting our B Corp onboarding process
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Share B Lab generated content on the B Hive and assisting engagement activities and events such as B Socials & B Corp Month.
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Content creation and content capture
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Occasionally writing content and follow up from events and webinars
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Help to capture content from the community and developing ways to share it (i.e the B Hive)
Skills and Experience
Essential
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Experience in administration or similar role, covering:
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Customer service- including customer facing communication both face to face and via email
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Inbox management
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Using CRM systems and other data management tools
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Great attention to detail and accuracy
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Good problem-solving skills
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Excellent organisational skills, proactive and use initiative to create improvements
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Gathering and analysing information and data, producing reports, recommending solutions
Eligible to work in the UK (we will not be able to provide visa sponsorship)
What we give you
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Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
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Hybrid and flexible working, we have a high trust environment and are advocates for right place working
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Hybrid working (min 1/2 days per week in office)
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Flexible working hours (based around core working hours)
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Opportunity to work 4 days a week
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25 days holiday plus bank holidays (pro rata for part-time staff)
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1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
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Our office is closed between Christmas and New Year, no need to take extra holiday!
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Private Medical and Dental cover
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£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
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2 paid volunteer days per year
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Enhanced Parental Leave and family friendly policies, including carers leave
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Learning and Development opportunities
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Enhanced Pension and Life Assurance
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Cycle to Work Scheme
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Income Protection policy
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Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
PLEASE NOTE: Although this role is homebased, candidates MUST be based in the north or south west of England. The ability to undertake regular travel across Southwest or North England is essential.
About LawWorks
What we do
LawWorks is the operating name of the Solicitors Pro Bono Group. We are a charity, and our aim is to enable access to justice through supporting and developing the contribution of legal pro bono.
With support from the Law Society of England and Wales, we encourage, facilitate and celebrate pro bono across the solicitor profession and at law schools in England and Wales.
Who we work with
We work primarily with solicitors (firms and in-house teams), and also with law schools and law students, and other legal and non-legal volunteers and organisations.
LawWorks has around 150 member organisations including some of the largest City firms and international firms with an office in London, national, regional and local firms, in-house teams, law schools and charities.
Who we are
LawWorks is a relatively small organisation with 18 members of staff (5 full-time) and a small team of volunteers and interns. We operate a flexible working policy, with several members of staff working hybrid, or where appropriate, from home.
We are a busy and (for our size) complex charity, with a friendly team, a positive ethos and a commitment to doing all we can to ensure LawWorks is a strong and efficient organisation and a great place to work.
Our projects
There are a number of key strands to our work to support and facilitate pro bono:
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we support a growing network of around 300 local independent pro bono advice clinics across England and Wales. We work with lawyers, advice agencies, charities and others to establish or develop new clinics, and provide ongoing information and support, training and resources, for clinic volunteers and coordinators;
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our Not-for-Profits Programme facilitates the provision of free legal advice for smaller charities and not-for-profit organisations, supported by volunteer lawyers from LawWorks’ members;
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our Secondary Specialisation Programme supports the development of more ‘in-depth’ pro bono in areas of social welfare law. This currently includes an unpaid wages project and ‘Voices for Families’, with the charity Together for Short Lives, supporting parents and carers of children with life-limiting conditions;
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we support collaborative projects including: Pro Bono Connect: a project which facilitates barristers and solicitors working together on pro bono cases; the Domestic Abuse Response Alliance and IP Pro Bono.
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we have launched new online tools and digital platforms including a website called ‘Free Legal Answers’ and the Pro Bono Portal UK (with Justice Connect, an Australian access to justice charity).
In addition to encouraging and supporting pro bono delivery, we also work to address barriers to justice and to provide a ‘policy voice’ for pro bono - for example, working to address regulatory and other barriers to pro bono volunteering, and working with our members and others to influence policy on legal aid and other aspects of access to justice.
The role
Our experience in the different regions in England and Wales has shown the valueof having staff based locally to support pro bono initiatives, develop new pro bono opportunities and to increase engagement from the local legal profession.
This role will include helping to develop and support your own set of clinics, building on existing relationships in the Southwest or North of England. You will work with our members and the local advice sector to support the development of new pro bono clinics to meet unmet legal needs. We take an innovative, tailored approach to the support we provide, and you will provide one-to one support for individual clinics, allowing you to identify and address need, providing help with insurance, regulatory queries, finding volunteers and access to online tools.
A small part of the role (1 day per week) will involve working closely with the part-time Engagement & Training Officer (Wales) focusing on expanding stakeholder engagement to increase the number of independent legal advice clinics in Wales and promote pro bono involvement by the legal profession. You will work to identify and engage new stakeholders, develop training sessions and support impact monitoring. This role will also work closely with the Clinic Support and Development Officer (Wales), who acts as the first point of contact for guidance and support for clinics in Wales.
Key priorities for this role will be:
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To provide guidance and support to independent pro bono clinics registered with the LawWorks Clinics Network in the Southwest or North of England;
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To increase the number of individuals in Southwest or North England provided with free legal advice at clinics in the LawWorks Clinics Network by identifying opportunities for new pro bono advice clinics, supporting local stakeholders to develop new services to meet unmet legal needs in their area;
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To support and grow pro bono volunteering and LawWorks’ membership (e.g., law firms and in-house legal teams);
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To identify the training needs of LawWorks’ members, clinics and their volunteers in Southwest or North England, working with colleagues to arrange regional training and other events.
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To support the Engagement & Training Officer (Wales) with the delivery of the training plan in Wales.
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To lead on communications with LawWorks’ members, clinics and their volunteers in Southwest or North England.
We are looking for a confident networker who is able to identify opportunities andestablish new partnerships. All of LawWorks’ work is delivered through partnerships so it is essential that the candidate is personable, collaborative and an effective communicator.
A background in the legal or advice sector will be an advantage, but not essential - training and support will be provided for someone from another sector who is passionate about pro bono and access to justice and willing to learn. Experience of managing multiple projects and seeing them through to completion will also be an advantage.
The role offers variety, autonomy, the opportunity to help develop new initiatives from idea to launch, and a chance to support local communities and volunteer lawyers.
The position will be predominantly home based, with some travel throughout the Southwest or North of England, and occasional travel to LawWorks’ office in central London.
Primary purpose of role
To increase the amount and quality of pro bono legal advice being delivered in the Southwest or North of England and Wales through legal advice clinics, working with the local legal profession, law schools, advice agencies and other stakeholders, to identify new pro bono opportunities and ways in which LawWorks can better support the delivery of pro bono.
Key task areas and duties
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To develop relationships with law firms, legal teams, free legal advice clinics and other relevant stakeholders to identify their needs, plans and priorities in relation to pro bono.
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To facilitate sharing between stakeholders in the region to identify best practice, local opportunities for collaborative working and local training and support needs, and to assist in taking these forward.
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Support LawWorks’ clinic development work in the region, in line with annual support and development targets.
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As the first point of contact for our stakeholders in the Southwest or North, support clinics and members with troubleshooting queries, accessing resources and ensuring that contact information and website content related to their services is kept up to date.
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To work with the wider LawWorks team to support member recruitment and the delivery of local engagement events.
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To work with clinics in the region to support data collection, evaluation and impact assessment for internal and donor purposes and to inform policy.
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To contribute to the overall development and running of LawWorks, undertaking any other tasks which may from time to time be required.
Person Specification
Essential
- Experience of working on (or demonstrable ability to deliver) comparable or similar projects (e.g., involving networking, support and project development)
- Experience of excellent of stakeholder support, relationship building, and collaborative working
- Excellent written and verbal communication skills, including making presentations
- Excellent interpersonal skills and confident in networking with people of varying seniority and backgrounds
- Experience of devising and following project plans, and ensuring personal and organisational targets are met or exceeded
- Experience of working effectively in a partnership or team to achieve shared objectives
- Ability to undertake regular travel across Southwest or North England is essential. This may involve early starts, late finishes and occasional overnight stays
- Ability to work on your own initiative and as part of a team, and confidence in your ability to develop strategies to overcome the challenges of working remotely from the rest of your team
- A genuine commitment to driving forward LawWorks’ aims and work to meet the needs of our beneficiaries
- A demonstratable commitment to equality, diversity and inclusion
Desireable
- Good knowledge of legal advice clinics and the context in which they operate, including how law schools and the legal profession engage in volunteering
- Previous experience working at a membership/network-based organisation, and/or working with volunteers
- Experience of coordinating events or training (online and in-person)
- A sound understanding of web-based communications and strong IT skills
The client requests no contact from agencies or media sales.
About Advocate
We are a national charity that matches people who need free legal help with barristers who are willing to donate their time and expertise for those who cannot obtain legal aid and cannot afford to pay. We believe that fair and equal access to justice is the foundation of our society. That the quality of your legal representation shouldn’t depend on the depth of your pockets, but the merits of your case
We are the only pro bono charity to provide access to legal assistance in all areas of law, in all courts and tribunals across England and Wales. We exist because committed barristers care about access to justice for everyone. We have been facilitating free legal help since 1996 and have grown into a thriving organisation working with almost 4,500 volunteer barristers. Our staff team comprises 23 staff and we have 14 trustees on our Board which is chaired by Sharif Shivji KC.
About the role
We are looking for an Engagement Manager to join our team while our Director of Development is on maternity leave. The person will be responsible for project managing the work of the engagement team. This will include the delivery of key engagement priorities and overseeing fundraising events/campaigns and communications.
Location:We operate a hybrid working policy and will require a minimum of one day per week in our London office.
Hours: 3 days per week
Salary: £35,202 full time equivalent
Contract: One year fixed term
Reporting to: Chief Executive
Start date: As soon as possible
Team: The role will provide day to day oversight of the work of the Engagement Team (Communications Officer, Project and Engagement Coordinator, Fundraising and Events Coordinator). Line management of this team will be delivered by the CEO.
Job description
Engagement
1. Oversee our Engagement with Chambers in England & Wales
· Manage The Chambers Pro Bono Framework, our initiative for chambers.
o Recruiting chambers for 2025
o Ensuring regular communication
o Responding to queries
o Producing bespoke reports for each set of chambers
o Working with our Communications Officer to publicise the initiative
· Manage the Pro Bono Champion scheme and lead on our relationships with them.
o Ensuring regular communication
o Keeping our records up to date and accurate
o Recruiting new Pro Bono Champions
2. Support the Director of Casework and regional caseworkers with engagement
Communication
1. Project manage the work of the Engagement Team
· Ensuring the business plan and engagement strategy is delivered
· Advising and supporting our Communications Officer with key stakeholders and the press, ensuring accuracy and timeliness.
· Advising and supporting the Fundraising and Events Officer
o Ensuring events are delivered to an excellent standard and on budget. Of key importance are the annual Bar Pro Bono Awards.
o Overseeing fundraising events/campaigns to ensure targets are met.
· Overseeing the work of the Projects and Engagement Coordinator, to increase the Bar’s engagement.
2. Lead on our engagement with Pro Bono Week in November 2025
3. Overall coordination of our stakeholders’ communications calendar.
Other
1. Undertake any other responsibilities as reasonably requested by the Chief Executive and the Director of Casework/Chief Operating Officer.
2. You may be required to work outside of your usual working hours from time to time to support the work of Advocate.
Person Specification
Essential
1. Experience of line managing staff
2. Extensive experience of directing multiple projects, meeting deadlines and managing competing priorities
3. Experience of creating a wide range of communications for key stakeholders
4. Experience of managing social media or marketing campaigns
5. A highly organised, and thorough approach to work with meticulous attention to detail
6. Experience of building and maintaining relationships with stakeholders at all levels
7. Experience in using Advanced Microsoft Office packages, particularly Excel, Word, Salesforce and SharePoint
Desirable
1. A good working knowledge of the Bar of England & Wales
2. Experience of line manging multiple staff members
3. Experience of working on fundraising projects and events
Other
1. Proactive, positive approach to developing the work of Advocate and a passion for access to justice
2. Commitment to promoting equality, diversity and inclusion.
3. Flexibility and willingness to learn new skills
Advocate is an equal opportunities employer.
Thank you for your interest.
The client requests no contact from agencies or media sales.
We’re looking for someone with a track record of engaging families and a passion for supporting people to make informed health decisions. You’ll be a clear communicator and a good listener. You’ll work across our team, alongside our Information and Advice Worker, and potentially engage some of our volunteers. You’ll also bring in Parent Champions and lead sub-contracted work with a local community partner to help us reach residents in community languages. You’ll help us hear and collect resident stories. The information you collect will be reported to decision-makers responsible for health and care services.
You’ll enjoy working as part of a team committed to improving health and care services and access for Islington residents. You may have lived experience as a parent/guardian/carer of a child and/or be from a minoritised community.
Improved health and care outcomes for local residents
The client requests no contact from agencies or media sales.
We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.
This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.
Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.
You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.
Overview of post
- To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
- To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
- To identify and report pilot projects that emerge from needs identified through forum members.
- To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
- To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
- To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
- To assist with the recruitment and management of volunteers.
Benefits
- 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Contribution to pension scheme
- Continuing personal development opportunities
- Enhanced maternity/adoption and paternity leave pay
The client requests no contact from agencies or media sales.