Volunteer Charity Shop Manager Jobs

Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010

OVERVIEW OF THE ROLE

The Hospital IDVA (HIDVA) will be part of our dynamic, responsive and highly regarded HIDVA team, providing excellent trauma informed support, crisis intervention, advocacy and advice to survivors in hospitals and health settings, both patients and staff Impacted by domestic abuse.

The HIDVA will also provide advice and training to hospital staff and ensure robust referral pathways are established within the different departments.

We offer an out of hours phone service (Friday evenings and weekend days) together with on-site cover within the hospitals during important events where domestic abuse has been shown to increase, such as Christmas, Bank Holidays, Valentine’s Day and Football Tournaments. The post holder will be expected to participate in the out of hours rota, TOIL and flexible working to recompense for this, as well as overtime for bank holidays/ special events if required on site.

The HIDVA will be based in the Darent Valley Hospital, Dartford, and will be expected to visit other hospitals across the trust from time to time to attend meetings, deliver training and cover other team members. There is also flexibility to work from the Rising Sun main office in Canterbury to attend team meetings, supervision and training.

We are looking for someone with an excellent understanding of domestic abuse and its effects on women and children, who is experienced in supporting survivors with varying needs such as, drugs/alcohol, mental health, homelessness and patients with no recourse to public funds.  Experience with Elderly People, Dementia Sufferers and their Carers or knowledge of midwifery would be desirable, although not essential. 

You will report to the HIDVA Manager and receive training and an induction into both the hospital work and Rising Sun’s wider services. If unqualified, we will support you to complete a formal domestic abuse qualification.

MAIN DUTIES AND RESPONSIBILITIES

Support to Survivors

• Be present in the hospitals daily to respond to referrals or requests for domestic abuse advice and to meet with survivors. 
• Ensure that survivors are aware of their rights and options and explain the effectiveness of criminal and civil sanctions available to them.
• Produce safety plans with the client, enabling them to assess and manage their own safety.
• Carry out needs assessments, including DASH (Domestic Abuse, Stalking and Honour Based Violence) risk assessment, to effectively deliver holistic, survivor centred support.
• Work in partnership with hospital staff, safeguarding departments and other services e.g. the police, housing, social services, mental health (amongst others) to advocate for survivors and complete referrals to ongoing support services where appropriate.
• Attend Multi Agency Risk Assessment Conference (MARAC) meetings and refer service users to MARAC when appropriate.
• Assist clients in gaining access to solicitors, benefits agencies, housing departments, education, medical treatment, counselling, support networks, community groups, employment support etc.
• Recognise, respect and address the needs of survivors who face particular barriers when seeking access to services, including those from minority groups or with protected characteristics
• Safeguard the welfare of children, young people and adults at risk; working within safeguarding policies, Child Protection Procedures and local procedures for safeguarding adults at risk.
• Maintain accurate client records, outcome and monitoring data. Prepare information or reports for the monitoring and evaluation of the service.
• Complete daily ward rounds to raise awareness and identify any potential DA support needs for staff or patients.
• Participate in an out of hours rota, providing an on-call phone support service to hospital staff on Friday evenings and weekend days as timetabled.

Partnership Working and Training

• Promote the HIDVA service in the hospitals and build positive relationships with hospital staff, in particular safeguarding teams and clinicians.
• Attend safeguarding, mental health and frequent attenders meetings to screen patients for potential domestic abuse and provide advice to staff.  Together with any other helpful meetings that may arise.
• Deliver training to staff in various health settings across Kent to raise awareness of domestic abuse, safe enquiry and appropriate responding.

General

• Maintain commitment to and work in line with the Rising Sun Framework.
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy
• Ensure confidentiality on all appropriate matters, and adhere to the requirements of the Data Protection Act.
• Comply with Rising Sun’s policies and procedures.
• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

The successful candidate will demonstrate the following experience, knowledge, skills and attitudes.

Qualifications

• Independent Domestic Violence Advocate (IDVA) qualification (desirable)
• Independent Sexual Violence Advocate (ISVA) qualification (desirable)
• Health qualification (desirable)
   

Knowledge and Experience

• At least 2 years’ experience of working with survivors of domestic abuse, including high risk clients, assessing risks and needs and ability to use professional judgment and make decisions
• Experience of co-producing short and longer term safety and support plans with survivors and their children
• Experience working with the police, social services and MARAC
• Experience of working in a hospital / health setting (desirable)
• Experience working with people with mental health needs, substance misuse, other complex needs (desirable)
• Experience working within maternity/midwifery services (desirable)
• Experience supporting older people (desirable)
• Experience of delivering training (desirable)
• Knowledge of criminal and civil legal remedies and housing law relating to domestic abuse
• Knowledge of domestic abuse risk assessment tools including DASH and understanding of the MARAC process
• A thorough understanding of safeguarding relating to adults with care and support needs and understanding of safeguarding children
• Up to date knowledge of the welfare benefits system and the ability to ensure service users maximise their benefit entitlement (desirable)
• Knowledge of local services and DA Specialists across Kent & Medway (desirable)

Skills and Attitude

• Ability to network face to face and virtually, to develop new contacts and partnerships
• Ability to train professionals on recognising domestic abuse and responding appropriately (desirable)
• Ability to use appropriate institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise
• Ability to motivate yourself and work independently on your own initiative
• Solution focused and creative in approaching new challenges
• Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
• Passionate about the aim and principles of Rising Sun
• Committed to equal opportunities, safeguarding and maintaining confidentiality

General

• A commitment to the values and ethos of the Rising Sun
• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• Able to work some evenings and weekends
• Able to cover some Bank Holidays and cultural events on a rota basis with time off in lieu or overtime where appropriate
• Eligible to live and work in the UK
• Able to drive and have access to a reliable car (the post holder will be required to attend meetings and deliver training across our areas of work)

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

Benefits

We offer a number of benefits to team members including:

• 25 days annual leave per year
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) and also discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

Norton Housing and Support is a small, dynamic, passionate team committed to enabling those accessing our service and support to begin ‘not just coping but living’.We are a person-centred and trauma-informed organisation and whilst we have been established for 40 years in Leicester, we still maintain a small but effective working environment with a very supportive, open and value-based culture.

We are currently recruiting for a Partnerships and Communications Executive, 24 hours per week.

We offer -

• A full induction and ongoing training to help you develop your skills.
• A small, friendly team. In our most recent survey, 100% of staff agreed Norton was a good place to work.
• Regular support from your line manager and colleagues.
• Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
• Health plan, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
• Access to a Blue Light Card
• Attractive pension scheme
• Mileage paid for car usage
• Sociable working patterns, with no weekend or bank holiday working

The salary for the role is £21,216 per annum (£33,150 FTE)

Norton Housing and Support is Investors in People Accredited.

You will be joining Norton Housing and Support at a challenging time for the sector but most importantly an exciting time for our organisation as we begin to deliver our new Business Plan in our 40th Anniversary Year.   You will contribute to the growth of our organisations' fundraising strategy by creating new and innovative fundraising opportunities, writing compelling funding proposals and helping to develop new relationships with stakeholders to help secure essential support for the expansion of our supported housing and related services.

As the Partnerships and Communications Executive, you will also be responsible for our external communications, helping to build a robust profile and strategic approach to promotional activities that drive positive interest, advocacy and support for the charity.

You will take the lead in seeking out and establishing new relationships and work alongside the CEO in stewarding and maintaining these developing income-generating opportunities from across a wide range of organisations, businesses and individuals.

You

We are looking for someone with a proven track record of working with diverse stakeholders and who can demonstrate their ability to influence at senior levels. As a great communicator, you will possess engaging and impactful presentation skills and be creative in your approach to communication and engagement opportunities.

As we are a small team you will need to be able to balance strategic thinking with hands-on execution, you will need to be happy to get stuck in, spending as much time focused on delivery as you will be on strategy and ideation. You will be passionate about improving the lives of our residents, appreciate and understand the importance of Mental Health Support and Supported Accommodation and be committed to our organisation’s growth, goals and values.

Roles and responsibilities

Partnerships & Income Generation

• Support the development and lead the implementation of a comprehensive fundraising and communications strategy in line with the organisation's new Strategic Business Plan.
• Seek new relationships with potential funders and stakeholders and maintain quality engagement aiming to increase funding and support, to help sustain the charity and its growth plans.
• Seek out small and large opportunities to add additional value to the work of the organisation through philanthropic and CSR engagement.
• Prepare compelling fundraising campaigns and develop supporting materials.
• Support in the creation of funding applications.
• Collaborate with the CEO and colleagues to develop a pipeline of prospective funders and social investors aligned with NH&S mission and goals.
• Support the CEO and other heads of service/lead roles in preparing progress reports and updates for funders and stakeholders.

Communications

• Develop and implement an external stakeholder engagement strategy,
• Lead the organisation’s public relations and branding efforts, overseeing and contributing to the day-to-day communications including social media.
• Act as an ambassador for NH&S, speaking at external events and representing the organisation at conferences, events, and sector forums
• Lead on the delivery of NH&S 40th Anniversary Plans and other ongoing opportunities to profile the charity.
• Prepare reports and updates for trustees as required.
• Prepare internal communications to ensure all staff are aware of important information and events

The duties as outlined in this job description are not exhaustive.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

Interviews will be conducted in 2 stages and will start week of 16th December. 

Stage 1 - ½ hr online interview

Stage 2 (if successful at Stage 1) Formal Interview Process (approx. 1.5hrs)

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

Personal Assistant to Veterinary Director

We are looking for an effective Personal Assistant to provide comprehensive and proactive support to the Veterinary Director here at Battersea London. This role provides high level and effective PA and administrative support (diary management, correspondence, distribution of documents, compilation of written and numerical reports, minuting meetings etc.) on a day-to-day basis, as well as a range of administrative support to the Senior Vet and Head Veterinary Nurse. 

You'll be working as part of our clinic team, who provides the highest standards of care in all clinical procedures, surgery, preventative medicine and infection control, observing the best principles of shelter medicine, and you'll also be working alongside colleagues across the charity to make a difference for every animal that comes through our gates. 

The ideal candidate for this role will have significant experience in a similar role, excellent organisational and communication skills, and be an advanced user of MS Office.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our dogs and cats:

We are here for every dog and cat. Within our operational roles, this means providing the highest level of care and husbandry to our animals. Every day will be different and will sometimes involve emotionally challenging situations. Battersea has created an ethos of open conversations and carefully curated wellbeing initiatives to support our employees handling these scenarios. It is also important to note that the role is very physical and does involve a lot of manual tasks which are required to provide the exceptional standards of care to our animals. We ask you consider these aspects of the role carefully before applying.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th December 2024
Interview date(s): TBC

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Are you driven by the opportunity to support fundraising efforts that make a real impact?

We are seeking a Relationship Fundraiser: East to join our team and support individuals, local businesses, and community groups in raising vital funds. This is a home-based role with regional travel requirements across Norfolk, Suffolk and Essex. This role offers the opportunity to deliver impactful results while supporting a valued cause.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

In this role, you will focus on providing advice, guidance and stewardship to individuals, creating strong relationships and delivering exceptional support to maximise fundraising efforts.

• Develop, manage and deliver community and corporate fundraising events in your region, ensuring positive experiences and maximising income.
• Provide tailored support and guidance to voluntary fundraisers and corporate partners through various communication methods, including face-to-face meetings, phone calls, and email.
• Collaborate with local branches and groups to enhance their income through events, local trusts, and partnerships with businesses.
• Maintain accurate records in the CRM system to enable effective relationship management and ensure smooth processes.
• Attend events and functions, deliver presentations, and represent the organisation in local media interviews.
• Ensure all fundraising activities comply with legal guidelines, best practices, and organisational policies.
• Work closely with your Regional Delivery Team to meet broader strategic objectives.
• Monitor and manage fundraising timelines to ensure funds are processed promptly and accurately.

About You:

You'll bring a positive attitude and experience in fundraising or relationship management to this rewarding role.

• Proven experience in community fundraising or relationship management.
• Skilled in coaching and motivating others to achieve their goals.
• Knowledge of CRM databases and an understanding of GDPR regulations.
• Ability to adapt your communication style to create engaging and personalised experiences.
• Strong interpersonal skills, with the ability to build trust and inspire fundraisers.
• High level of attention to detail in managing events, communication, and reporting.
• Resilient, flexible, and capable of handling changes and challenges effectively.
• Willingness to work unsocial hours, including evenings and weekends.
• Full, clean driving licence required.

If you're ready to make a difference by supporting others in their fundraising journey, we'd love to hear from you!

The full job description is available in the candidate pack.


Salary: £35,655 per annum plus lease car

Hours: 37 hours per week

Location: Home-based with travel requirements across Norfolk, Suffolk and Essex.

Contract: Permanent

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience in Community Fundraising or Relationship Management.
• Experience of coaching and motivating people.
• CRM database experience and knowledge of GDPR.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Tower Hamlets Friends and Neigbours is seeking a compassionate and culturally aware Advocacy and Befriending Coordinator to join our dedicated team at THFN. This role offers a unique opportunity to support older members of the Somali community in Tower Hamlets, acting as a vital bridge between services and community members.

Key Details:

• Location: Bethnal Green, London (with community outreach)
• Salary: £25,225 (including pension) pro rata
• Hours: 28 hours per week
• Contract: Fixed term until November 2025

About Us

Tower Hamlets Friends and Neighbours is a trusted local charity supporting over 200 older people annually. We provide essential befriending and advocacy services that help reduce isolation and improve wellbeing among older residents in our community.

What You'll Do

• Provide culturally sensitive befriending and advocacy support to 20-30 older Somali residents
• Conduct home visits and maintain regular contact with service users
• Act as a cultural bridge between THFN and the Somali community
• Organize community events and social activities
• Support and mentor volunteers
• Provide interpretation services when needed
• Help develop culturally appropriate services

What We're Looking For

Essential:

• Fluency in both Somali and English
• Deep understanding of Somali culture, traditions, and heritage
• Experience working with older people in a caring capacity
• Strong communication and interpersonal skills
• Good administrative and IT skills
• Ability to work sensitively in a multicultural environment
• Commitment to supporting older people

Desirable:

• Experience working with people living with dementia
• Knowledge of Tower Hamlets area
• Understanding of migration and refugee experiences
• Experience in interpretation and translation
• Qualification in social care or advocacy

What We Offer

• Meaningful work making a real difference in people's lives
• Supportive team environment
• Regular supervision and development opportunities
• Comprehensive training
• Pension contribution

How to Apply

Please send your CV and a statement (maximum 3 pages) addressing the person specification through our Charity Job portal.

Closing Date: 20th December 2024, 5pm
Interviews: Week beginning 2nd January 2025

Do you excel in managing data and supporting systems that drive organisational success?

We're looking for a skilled Data Officer to join our Data & Insight team. In this role, you'll play a vital part in supporting our data systems and ensuring their integrity, accuracy, and compliance.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As a Data Officer, you'll support our data processes and help optimise their use across the Association. Your main responsibilities will include:

• Maintaining high standards of data quality through regular checks and processes.
• Monitoring data imports, and work with internal stakeholders to ensure they meet organisational needs.
• Collaborating with Data Team colleagues to develop, test, and implement streamlined data processes.
• Producing clear documentation for data procedures to assist users.
• Building queries in our CRM to support internal and external stakeholders.
• Providing training and inductions to users on CRM systems.
• Manage and action requests from across the Association within agreed SLAs. Managing data integration errors and liaising with internal teams and external suppliers as needed.
• Supporting teams with data handling processes, ensuring compliance with privacy regulations.

About You:

We're looking for someone who thrives in a collaborative environment and can manage diverse data needs with precision and professionalism. You'll bring:

• Experience working with CRM databases (experience with Raiser's Edge and Dynamics 365 is a plus).
• Knowledge of database processes and bulk data imports.
• Excellent attention to detail, especially regarding data quality and accuracy.
• Strong skills in Excel and/or Access for data manipulation.
• A proven ability to manage competing tasks and meet deadlines.
• Clear communication skills for liaising with various stakeholders.
• Confidence in delivering training on data systems to diverse user groups.
• A solid understanding of data compliance and privacy legislation.

The full job description is available in the candidate pack.

Salary: £29,400 per annum

Hours: 37 per week

Location: Northampton office

Contract: Permanent

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

Interviews are scheduled to take place on Wednesday 8 January 2025

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience working with CRM databases.
• Experience undertaking a variety of bulk data import processes in a CRM.
• Ability to identify and resolve issues with data quality and accuracy.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Essex and surrounding areas including Chelmsford.

Rainbow Trust Children's Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our Essex Care Team.

Reporting to the Family Support Manager working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

We are looking for a compassionate, highly motivated and enthusiastic individual to provide tailored person-centred support to a caseload of formerly homeless individuals known as “Companions” especially to those who are struggling with substance misuse. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. 

The successful candidate will understand that many people with experience of homelessness can also be trying to navigate other complex needs. The purpose of the Project worker is to provide a person-centred support to a caseload of Companions in particular to those who are experiencing difficulty in maintaining their tenancy due to their experiences and relationship with substances, including alcohol.

Proficiency with IT and the ability to maintain up do date records in our database are necessary. 

If you have the relevant personal qualities, experience, skills, enthusiasm and a positive “can do” attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future.

Head of Retail

£46,839 per annum

37.5 hours per week

Permanent Contract

Travel throughout North Yorkshire

Closing Date:  Noon – Tuesday 3rd January 2025

Please note, we reserve the right to interview and close the vacancy prior to this date, therefore early applications are encouraged.

Interviews will take place in Harrogate on Tuesday 14th January 2025.

We are seeking a dynamic, forward-thinking and pivotal leader who will spearhead our retail business for our family of services; Herriot Hospice Homecare, Just ’B’ and Saint Michael’s. 

This key leadership role will oversee the delivery of £2.8m in retail income in FY 2025/26 and lead our efforts in generating meaningful relationships with our valued customers, donors, partners and those who use our services. 

With a current retail portfolio of 15 local charity stores, a furniture enterprise, a new ecommerce Hub, and growing online sales presence, this is your chance to significantly influence our retail function’s direction at an exciting time in our growth.

Our well-known hospice brands and shops mean so much to our local communities, and this is a rare opportunity to truly make your mark, shaping an impactful strategy to power vital care for people who need it most.

You’ll be managing an amazingly passionate team of staff and volunteers, each bringing something unique to their local communities through their stores. Working across the Harrogate, Hambleton and Richmondshire districts, you’ll help drive a fast-paced and responsive retail function with plenty to keep you busy.

With environmental impact key on our charity’s agenda, we’ll looking for a leader who can help us tap into new trends and demands for sustainable fashion. We want to grow our customer base in more audiences while protecting our planet.

What we’re looking for:

• Strong people management skills, motivated by a superb team
• Excellent financial management skills, taking care of a significant retail portfolio
• Experience in lease management and property maintenance to keep our shops performing at their peak
• Skilled in opening successful new charity retail enterprises, as we develop our retail function in exciting new directions
• Commonsense and logical approach with strong organisational skills, responding effectively where every day is different

Please see a copy of the full Job Description and Person Specification when clicking "Apply"

For more information on the role, please contact us and we can arrange for you to have an informal discussion with a member of the panel.

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK.

PLEASE ENSURE: that you answer all supplementary questions as part of your application. Failure to do so will result in an automatic rejection and your application will not be considered.

Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Benefits include (subject to eligibility): -

• 35 days holiday per year (including Bank Holidays, pro-rata)
• Comprehensive Induction Programme
• Refer a friend bonus scheme
• Pension Scheme with an employer contribution of 8%
• Lifestyle discounts and savings
• Cycle to work scheme
• Employee Assistance Programme
• Access to staff support
• Free group life assurance
• Free DBS check
• Free car parking at Crimple House location

Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice make up registered charity North Yorkshire Hospice Care. You’ll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes, and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Our Values at Work

North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.

We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.

This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.

NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.

We have a wonderful opportunity for a dynamic and experienced Head of Finance and Operations to join our team. As a Head of Finance and Operations, you will play a crucial role in leading and driving excellence in Finance processes and procedures, HR, Governance, Operations, Property and IT.

You will have a strong eye for detail and an ability to interrogate data.

You will have a proven experience in leading teams, optimising processes and driving growth.

You will be an aspirational leader who can guide Harington’s strategic and enduring business plans into the future.

Job Title: Finance Officer
Basis of appointment: Full-time (38.5 hours per week)
Duration of contract: Permanent
Reports to: Senior Financial Accountant
Location: London (UK) - hybrid working
Salary: £33,900 per annum
Start Date: As soon as possible

Are you our new Finance Officer?

We are currently looking for a Finance Officer to join our team on a permanent basis. We are seeking a resilient, organised and self-motivated Finance Officer that has an exceptional eye for detail to join us and contribute to the effective management of our financial operations at UWC International.
This role is ideal for an individual with a passion for finance, who has started their studies and career in this field with a proactive approach to learning and problem-solving. The Finance Department is a small team, working closely with the Senior Financial Accountant, providing essential support to this key area, in which you will be able to be involved in a broad range of financial responsibilities that will allow you to learn and grow your skills.

About us

Changing the world takes passion and dedication

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.
Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others.

About UWC International.

The UWC International Office serves as the operational arm of UWC International, a UK-registered and
Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central
London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

• Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
• The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• We offer up to two days per year for volunteering and up to two days per year for study leave.
• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work and reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check or your immigration status.

Application Process

Do you want to be part of our team? To apply, please complete the application form provided and submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International
• Provide confirmation of your eligibility to work and reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a Cover Letter, including the information requested above will not be considered.

Deadline for application: 23.59 (UK time) on Sunday, 5 January 2025

Interview and/or assessment dates:
➢ First round interviews and assessment on 14 and 15 January 2025 (remote)
➢ Second round interviews on 21 and 22 January 2025

For further information on this opportunity, please see the detailed job description attached. 

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Battersea's Veterinary Clinic team is responsible for the health and welfare of all animals across Battersea’s three sites. The team achieves this through providing high standards of veterinary care in all clinical procedures, operative surgery, preventative medicine and infection control, and through assistance and guidance on all matters of veterinary care to other departments within the Home.

We are seeking an outstanding Veterinary Surgeon to join our friendly Old Windsor clinic team, all passionate about providing the very best care for the thousands of unwanted animals that pass through our shelter every year.

You’ll be providing clinical care for our animals on their whole journey through Battersea, from arrival to rehoming. You’ll be working alongside colleagues across the charity to make a difference for every animal that comes through our gates, whether that’s our large volunteer and fostering team or helping out at events. We are all here to champion rescue animals when it comes to finding the best possible outcome and strive for high standards of cost-effective clinical care.

Please note that this is a 9-month opportunity, at our Old Windsor centre.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rata)
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:

Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Equality, diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th January 2025
Interview date(s): w/c 13th January - w/c 20th January 2025

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Kentown Family Support Worker

£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

Preston, Blackpool and surrounding areas

About the role:

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

The Role: The successful candidate will be working with adults in a residential setting delivering assessments, group sessions and one-to-one therapy to those admitted to the service. The post holder will offer an intensive, abstinent-based programme with high levels of group therapy and a strong emphasis on aftercare support. The role will include facilitating specialist psycho-educational groups, 12 step, relapse prevention therapeutic groups and individual counselling sessions.

You will work closely with our Supported Housing team and be required to participate in regular team meetings. You will also be required to liaise with external agencies and work creatively to provide the most appropriate treatment plans for clients with complex needs. You may be required to cover occasional evening Aftercare groups.

Main Responsibilities

• Undertake assessments of people entering the service through various referral sources.
• Develop, facilitate, and review a group work programme that meets the needs of our clients. These might include dual diagnosis, trauma, cross-addiction, criminal justice issues and various types of substance use.
• Provide a holistic package of care to individuals which meets their needs and includes working with colleagues across other teams to help residents with diversionary activities, employment, training, and education.
• Work with the Supported Housing team to ensure residents are safe, secure, and maintain their tenancies and are prepared to move onto independent living.
• Provide a range of one-to-one interventions that might include MI, person-centered care, CBT, DBT and trauma work.
• Manage a caseload of individuals with a wide spectrum of needs.
• Assist residents to understand the effects and benefits of any medication prescribed for them and the importance of complying with treatment regimes. This might include liaising with pharmacists, doctors, and psychiatrists for monitoring purposes.
• Provide psychoeducation to raise awareness and understanding of substances and their effects.
• Provide onward referral and liaison with wrap-around support within SCT to enable our residents to achieve social integration and personal development.