Volunteer Advocate Jobs
Trusts Fundraiser
Hours: 35 hours a week. Flexible working considered.
Salary: £40,553 - £44,822
Contract: Permanent
Location: London (with hybrid working options)
More than one in four children is growing up in poverty in the UK. It doesn’t have to be this way. If you have a track record in trusts fundraising and believe in tackling social and economic injustice, then you could play an important role in helping Child Poverty Action Group deliver on its mission.
CPAG’s grant income from trusts, foundations, and some statutory income has grown significantly to nearly £2 million annually. The Trusts Fundraiser will work with the Head of Fundraising to expand the pipeline, raise restricted and unrestricted grant income, and build relations with funders.
You will have outstanding communication skills, a highly organised approach to work, strong self-motivation and enjoy working in a small team.
We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a role in helping to tackle UK child poverty, please consider applying.
We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Trusts Fundraiser job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.
Closing date for applications: 9am, Monday 18th November 2024
Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Associate Director of Finance & Operations
Job title: Associate Director of Finance & Operations
Purpose: Provide leadership to ensure the efficient and effective management of operations, people, finance, security, and compliance, ensuring excellence across these areas.
Responsible to: CEO
Responsible for: HR Business Partner, Operations Officer, Finance Officer (Part-time), Finance Lead (Part-time)
Working with: Senior management team, programmes team, colleagues in other departments and stakeholders as necessary.
Grade and Salary: GBP 65,000
Location: London, UK (Hybrid with at least 2 days in the London office)
Post: Full-time
Period: Permanent
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to natural and manmade disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
ABOUT THE ROLE
We are seeking a dynamic and experienced Associate Director to join RedR and its Senior Leadership Team (SLT) to oversee the efficient and effective functioning of our organisation's key operational areas, including Operations, People Management, Finance, Security and Compliance. The Associate Director will play a pivotal role as part of the SLT in ensuring the smooth implementation of our humanitarian programmes while upholding the highest standards of excellence, accountability, integrity, collaboration and lifelong learning.
You will have a deep understanding of how to deliver programmes in a humanitarian context in a safe, secure and compliant manner. You will enhance delivery through standard operating procedures across the organisation and lead by doing.
MAIN DUTIES AND RESPONSIBILITIES
Financial Management
You will lead a finance team of 2 (both part-time), responsible for excellent financial management, controls, reporting, budgeting, and auditing (both internal and external) including:
- Maintaining up-to-date financial records, including processing invoices, payments, and managing accounts payable and receivable.
- Month-end and year-end closing procedures.
- Ensure compliance with accounting standards and regulations.
- Lead the budgeting and forecasting processes, managing cashflow.
- Oversee payroll processing and reimbursement procedures.
- Analysis of financial data and preparation of reports for leadership review.
- Set standards for programme staff on financial budgeting and reporting
- Stay informed about changes in accounting regulations and best practices.
- Lead the improvement of finance and accounting processes and systems.
- Prepare consolidated Financial Statements in accordance with Charity SORP FRS 102.
- Lead on external audits to ensure that all external audit requirements are met in the UK and Jordan and associated statutory reporting (e.g. to HMRC).
- Lead on regular internal audits and apply learnings in improving systems.
- Lead on fraud and corruption prevention and response, and cyber security.
- Work with SLT and business teams to prepare UK and overseas regulatory annual reporting.
- Actively engage in the Finance, Audit and Risk Committee meetings, leading on behalf of the SLT.
Operational Delivery
You will systematically enhance, streamline and optimise operational processes and systems to enhance delivery and security of people. You will lead on efficiency, quality, and scalability while availing technological advancement. This includes systems, IT, CRM, facilities and vendor management. You will be supported by an operations officer to deliver this role:
- Provide administrative support to the Operations, IT functions of the organisation.
- Leading process improvement and renewals (e.g. insurance) across Operations, (e.g. IT, security).
- Enhancing adherence to organisational systems, e.g. Office 365, Sharepoint, Salesforce, ensuring the organisation becomes more efficient and effective in how it works.
- Lead any country registration, reporting, resourcing requirements, ensuring compliance and adherence to RedR policies.
- Lead on policy review, updates and roll out.
- Maintain RedR’s risk register and ensure its regular review throughout the organisation.
- Leading a robust approach to data security.
- Ensure the delivery of best practice security management through risk management, situational analysis, assessment, plan implementation, monitoring and evaluation, continuity and crisis planning and leadership. Lead the delivery of security management standard operating practice, protocols and procedures to support programmes and staff in the field.
- Actively engage in the Senior Leadership Team.
- Lead the preparation of monthly All Hands and Quarterly Team Meetings; and preparation for Board meetings.
People & Culture
- You will lead the People & Culture function at RedR and be supported in that coordination by a HR business partner.
- Implement HR policies and procedures to support a diverse workforce including employees, consultants and Associate trainers and members.
- Supporting a positive and healthy working culture across the organisation.
- Enshrine best practice people processes including in recruitment, onboarding, professional development and performance management.
- Manage any organisational change management processes and ensure that RedR UK’s culture and values are embedded across the organisation.
- Analyse resource requirements and utilisation across programmes, providing insights and recommendations; collaborate with programmes to develop strategies for optimising resource allocation and utilisation. Establish mechanisms for ongoing monitoring of resource allocation and utilisation across programmes.
- Foster collaboration across teams for effectiveness and efficiency, to avoid duplication, achieve a consistent approach and to improve quality.
RedR UK Leadership
- Provide direction and leadership to the organisation's finance, operational and people functions, aligning them with the overall mission and objectives.
- Collaborate with the Senior Leadership Team in delivering RedR UK’s 2025-27 strategy.
- Lead on change management and strategic initiatives for RedR.
- Manage a process of regular and effective communication and reporting across RedR, where lessons are learned, analysed, and applied.
- Work with other RedR organisations to develop the RedR family as a global brand, investigating synergies and economies of scale between the organisations.
- Foster a positive and resilient team culture that embraces and adapts to change, promoting innovation and continuous improvement.
Key competencies
Achieving Results:
- Operationalises strategy decisions to make significant gains.
- Leads major initiatives to streamline operations, enhance productivity, and ensure best practice.
- Drives the adoption of best practices, constantly seeking ways to improve operational excellence.
- Considers wider implications of decisions to ensure comprehensive results.
Engaging with Stakeholders:
- Cultivates strong relationships with internal and external stakeholders, to achieve shared goals and foster a culture of cooperation.
- Manages stakeholder expectations effectively, resolving conflicts and building consensus around operational changes.
- Senior representation of the organisation with stakeholders.
Humanitarian Learning Principles and Practices:
- Advocates for the importance of key humanitarian principles within the organisation and among stakeholders.
- Promotes a culture of continuous learning and adaptation within the organisation.
- Promotes a culture of well-being and duty of care.
Managing Projects:
- Thinks ahead to long-term goals while maintaining focus on present tasks.
- Leads the planning, analyses, implementation, and evaluation of projects and initiatives.
- Creates and supports flexibility through quick adaptation to change.
Demonstrating Leadership:
- Inspires and motivates staff to perform at their best, fostering a culture of collaboration, excellence, accountability, and integrity.
- Leads by example, demonstrating ethical leadership and a commitment to the organisation's mission and values.
- Provides mentorship, coaching, and professional development opportunities to staff, empowering them to grow and succeed.
Technical Expertise:
- Masters comprehensive technical expertise.
- Directs integration of technical skills.
- Applies rigorous technical standards ensuring exceptional quality.
PERSON SPECIFICATION
Essential
- Demonstrated commitment to the mission and values of RedR UK and a deep understanding of key humanitarian principles.
- Proven track record of senior management expertise in a humanitarian context specific to finance, operations, and people.
- Proficiency in data analysis with a keen understanding of performance and operational metrics.
- Extensive experience in and security management within the humanitarian sector across fragile and conflict affected states.
- Experience with procurement, contracting and compliance requirements of key donors including USAID, FCDO and UN agencies.
- Familiarity with systems including Salesforce, QuickBooks, Dext, Sharepoint, and Excel.
- Ability to navigate and thrive within a dynamic environment, exhibiting flexibility and resilience within a small organisation.
- Exceptional people management skills in international contexts.
Expected Interview Dates
First Interview: Week of 25 November 2024
Second Interview: Week of 2 December 2024
What We Offer: Your well-being, our priority
At RedR UK, we are dedicated to creating a supportive work environment that values and nurtures our team. Our benefits package is designed to foster a balanced and fulfilling career, supporting both your professional growth and personal well-being. Benefits include:
-
23 days annual leave, increasing by one day each year up to 28 days (excluding public holidays). Plus, one day birthday leave.
- 5% employer pension contribution involving dependants
- 3 paid days annually to volunteer for causes you care about
- 5 days of paid study leave
- Employee Assistance Programme
- Enhanced Maternity/Paternity/Shared Parental Pay at 100% for 12 weeks for employees with over two years of service.
- Life assurance coverage equalling four times your salary.
- Up to 10 days compassionate leave for family emergencies, 5 days dependent leave.
Our benefits are integral to RedR UK’s commitment to valuing, developing, and caring for our people as we work together to make an impact in the humanitarian sector. If you believe you can make difference, please join us.
Could this be you?
Please send your CV and one-page cover letter. We will be hiring on rolling basis.
Head of Fundraising
Hours: 35 hours a week. Flexible working considered.
Salary: £48,980 – £54,136
Contract: Permanent
Location: London (with hybrid working options)
More than one in four children are growing up in poverty in the UK. It doesn’t have to be this way. The new UK government has announced its plans to develop a strategy to tackle child poverty, something that Child Poverty Action Group has led the way in calling for.
This is an exciting opportunity for an experienced fundraising professional to play a pivotal role in delivering change for the 4.3 million children growing up in poverty. You will have a demonstrable track record in securing six figure and multi annual grants primarily from trusts, foundations and/or the National Lottery.
You will have the ability to work confidently as a creative and analytical problem solver, and a hands-on fundraiser. CPAG’s fundraised income has grown significantly, and the team raises nearly £3 million annually.
You will be responsible for managing all aspects of fundraising income generation, and leading and supporting a small fundraising team. You will be able to build and nurture relationships with funders, donors and other stakeholders, and have excellent communication skills.
We understand that many people, especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups, only apply for jobs when they believe they match all the criteria. If you don’t meet all the criteria in the person specification and want to play a key role in helping to tackle UK child poverty, please consider applying.
We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Head of Fundraising job pack and application form.
If you have questions or need specific arrangements or reasonable adjustments to take part in the selection process please contact us at the email address listed in the application pack.
Closing date for applications: 9am, Monday 18th November 2024
Interviews will be held in London on: Monday 25th and Wednesday 27th November 2024
Child Poverty Action Group works to prevent and end child poverty – for good.
The client requests no contact from agencies or media sales.
Research Assistant
£37,264 pa pro rata plus excellent benefits
London WC1 and home-based
35 hours per week
Six month fixed-term contract for full-time hours, or fixed-term contract until 31 August 2025 for part-time hours
As Research Assistant for the Children and Young People’s Engagement Team, you will be responsible for providing vital support to a dynamic team working with children, young people and parents all over the UK.
The Research Assistant will be responsible for providing qualitative and quantitative analysis of views, voices and experiences of children, young people and their families in relation to child health topics. Reviewing engagement raw data, you will analyse, code and theme, using thematic analysis, grounded theory or other relevant approaches. You will also ensure all engagement data collection activity by the team are appropriately rigorous, ethical and of value.
Taking responsibility for performing literature searches and the production of reviews of the literature to support the delivery of engagement projects, you will critically review reports produced by peers, academics and other agencies to triangulate children and young people engagement data.
Reporting to the Head of Children, Young People & Engagement, this is a varied role in which you will support the wider engagement team in how to collect and collate data for review as well as developing a system for managing out voice data.
Degree qualified or with relevant equivalent experience in a social or medical science, statistics, or other research discipline, you should have experience of producing and presenting high quality written reports, documentation and promotional information suitable for a range of audiences.
With a background of working with Nvivo and Microsoft Excel for cleaning, aggregating, coding and merging data, as well as producing thematic and trend analysis, you should have experience of analysing mixed datasets including carrying out literature reviews, and applying appropriate advanced methodologies that are ethical, robust and validated.
Strong analytical and problem-solving skills along with a demonstrable ability to understand and discuss complex issues around child health and health related statistics are essential.
An understanding of governance systems and document control along with a background of working in direct delivery teams, supporting those who work with children and young people, would be desirable.
The Research Assistant role offers the opportunity to work closely with those in the field of child and youth engagement, youth volunteering and children’s rights. In this role you will start to gain knowledge of children’s rights and what matters to children and young people within child health by actively participating in the Children and Young People’s Engagement Team’s programme of activities, helping us achieve our aims.
This role is offered as either a six month fixed-term contract for full-time hours, or as a part-time fixed-term contract until 31 August 2025.
The Children and Young People’s Engagement Team undertakes a varied programme of work in supporting under 25s, parents and carers to get actively involved in the work of RCPCH, using youth work and social action approaches.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The College will require a full Disclosure Barring Service Check to be undertaken for this role. This role is exempt from the Rehabilitation of Offenders Act 1974.
Closing date: 6 November 2024
Interviews: 19 November 2024
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the Team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
The Family Team Lead will assist the Family Service Manager in overseeing the operational running and leadership and management of our Family Team at our centre in Eastcote.
The Family Team Lead will be responsible for the line management of some of our Family Support Workers, as well as the direct delivery of services, including being the lead facilitator on some of our parenting courses. As such, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure everyone who seeks support from us has the best possible experience. If you’re passionate about supporting neurodivergent people and their families, then this is an ideal opportunity for you.
There is no requirement for any experience of, or understanding of, autism / ADHD, as we will provide training on the conditions. This role will best suit someone who is very organised, who is able to task switch easily between line management, project management, client facing support work, group facilitation, course content creation and strategic and operational planning activities, and who is able to interact with a high number of clients and staff each week in order to ensure the sufficient number of appointments are provided to meet our funder requirements.
The ideal candidate will possess experience working with vulnerable individuals and demonstrate confidence, composure during crises, quick thinking, and adaptability. A genuine acceptance of diversity and a keenness to learn are essential.
This role would suit someone with a key worker, social worker or teacher background.
Key Responsibilities – Project Lead
Line Management
· Organise and lead regular meetings for team members, including case management and monthly performance review meetings, fostering a culture of continuous improvement.
·Supervise the Family Team staff in fulfilling their own job descriptions, supporting their professional development and ensuring the effective use of resources
· Develop good knowledge and understanding of the services for which you are accountable, and to ensure the implementation of better practice initiatives
· To ensure that the Family Team work collaboratively to manage and lead their clients in an effective way, in line with best practice and CAAS values, making a positive difference to the people we support whilst improving their outcomes
Project Management
· Support the Family Services Manager in planning, mobilising and delivering projects to better support clients across NW London
· Develop key relationships with professionals and funders in NW London to ensure effective mobilisation, communication, delivery and evaluation of projects
· Prepare risk management, quality assessment and process documents to ensure projects are delivered safely, effectively and in line with our policies and procedures.
Family Services Development
· Support the Family Services Manager in driving forward the family team strategic and operational plans, so that our family services remain impactful, user led, accessible and current.
· Ensure output, outcome and impact measures are considered, maintained and evaluated across staff and across projects to ensure continuous performance improvements.
· Provide first line safeguarding guidance to the team, to support them in delivering appropriate, safe and compliant safeguarding of all who access family services
· Deliver a programme of ongoing resource review and development, to ensure the PowerPoints, resources and tools used by the team in the delivery of their work are up to date, appropriately branded and effectively stored on our system
· Lead a programme of ongoing professional development within the team, to ensure that the different skills, knowledge and experience within the team is cascaded throughout the team, and new learnings and ways of doing things incorporated.
· Support the development of a ‘Client Voice’ project to identify how best we can hear and respond to feedback from family clients that we serve – and those that we don’t currently serve – so that our services can be tailored and effective for our wide community.
Key Responsibilities – Supporting Families – Direct support of families
Providing individualised support
· Offer one to one support as requested by families and professional agencies, e.g. by supporting families in preparing for or attending meetings with schools/health/social services etc.
· Diligently record actions and monitor client progress using live reporting software, and assess risk and accommodation needs of the clients, to support their individual needs and protect them.
·Promote CAAS parenting resources, both in person and online.
· Develop knowledge and relationships of regional voluntary and statutory organisations and be able to signpost families to local agencies as necessary.
Facilitating Workshops and Training
· Deliver training to professionals in schools, education settings and the community.
· Facilitate CAAS specialist parenting courses, such as our Understanding Autism course.
Drop-In Support Co-ordination
· Our drop-in support service is the bedrock of our family support work, and we have offered drop-in support sessions for parents for over 20 years. Our drop-in support service has grown in the last year, and now encompasses daytime and evening groups, both in our centre and online. You will act as the lead facilitator for the overall project, sharing best practice across the different elements of the service, evaluating its effectiveness for those we serve.
Key Responsibilities – Liaison and Consultation
Outreach and Representation
· Serve as a representative of CAAS to advocate for organisational interests and services, as well as to voice client concerns and ensure their needs are addressed.
·Participate in community outreach efforts, including attending SEND specific local events
· Liaise with local professionals to create and sustain partnerships and coordinate services.
· Engage with statutory and volunteer services within the borough, such as health, social care, and Carers support services, to establish a support network.
· Attend charity events, networking promotions, and exhibitions to maintain and develop professional relationships.
Knowledge Management and Advocacy
· Remain up to date with all organisational services for accurate representation and consultation.
· Stay informed about existing support services in NW London.
· Keep abreast of national and local trends and developments affecting ADHD / autistic children and their families, identifying opportunities to raise awareness and develop suitable services and support.
Key Responsibilities - Organisational
Client Documentation and Communication
· Provide written reports as required by professional agencies and CAAS and develop appropriate project-specific monitoring or reporting requirements.
· Enforce and comply with GDPR standards for all data handling and communications.
· Uphold a neuroaffirmative approach in all communications, aligning with CAAS brand language and aesthetics.
Professional Development and Team Collaboration
· Comply with policies, procedures, guidelines, and codes of practice as laid down by CAAS and the Law.
· Participate in monthly supervision to enhance service quality and personal development.
· Attend, contribute to and lead a range of meetings with colleagues across the organisation, offering insights and feedback.
· Attend and deliver staff training throughout the year to remain updated with best practices and organisational procedures.
Other Responsibilities
· To carry out other tasks appropriate to the post and as agreed with the Family Services Manager.
· To actively participate in and undertake training and development of self and others.
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role.
Person Specification - Essential
· Previous experience managing people and projects.
· Experience of co-production that values the expertise and experiences of all stakeholders, ensuring that services are more responsive to the actual needs and preferences of those they are intended to benefit.
· Have clear and confident communication skills, to represent the organisation effectively both internally and externally. Demonstrate openness and authenticity through communication, embodying CAAS Values including integrity, valuing difference and foster trust and respect.
· Robust knowledge and experience of safeguarding practices and risk management.
· Be well-informed about reasonable adjustments, strategies, and coping mechanisms to support the needs of neurodivergent people.
·Show the ability to manage a diverse workload with competing demands
· Exhibit the ability to monitor and evaluate work effectively.
· Be proficient in computer software, as much of the work is managed through technology and computer systems.
Person Specification - Desirable
· Have experience or knowledge of working with neurodivergent children and their families, including an understanding of the challenges faced.
· Qualified facilitator / demonstrable experience in facilitating groups and delivering training.
· Voluntary Sector Experience.
· Counselling, facilitation, or coaching skills.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
PLEASE NOTE WE FOLLOW SAFER RECRUITMENT PROCESSES, SO WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE
The client requests no contact from agencies or media sales.
World Land Trust
Working with World Land Trust
WLT is based in the UK and is unique within the conservation world. Reaching its 35th year of operation, the Trust has grown from small beginnings saving critically threatened forest in Belize, to becoming an internationally respected conservation organisation with a proven track record, working with more than 52 overseas conservation NGOs on protection of threatened habitats. WLT has developed its modus operandi without losing its vision, integrity and transparency.
Who we’re looking for
We are looking for applicants with passion and knowledge of all things social media related, with an innovative and creative drive, looking to make a tangible difference to the natural world and committed to furthering the mission and ethos of WLT. You’ll have experience of managing social media channel accounts and creating inspiring social content. Happiest when engaging with followers and looking for opportunities to make an impact. You’ll need to understand marketing metrics, gathering data and providing insights to increase our reach, following and brand advocacy, while working to identify collaboration opportunities to promote the work of WLT.
You will play an integral part of WLT’s Communications Team. The members of this team are responsible for all the organisation’s marketing and communications, including social media, advertising, editorial, branding, annual reports, digital and printed comms and much more. With a brand-new year on the horizon, it is an extremely exciting time to join WLTs Communications Team.
We build flexibility into the way we work from day one, encouraging early conversations around options for hybrid working to enable remote connection and collaboration alongside some face-to-face working, and our 9-day fortnight working pattern is popular, supporting our staff to maintain a health work life balance.
We recognise the benefits of a diverse workforce, bringing new perspectives and different experiences into the workplace. Our aim is to be an inclusive employer, providing a welcoming and supportive environment for all staff, where staff can be the best they can be. We recognise that we are underrepresented in some groups, so welcome and encourage applications from minority ethnicities, those with disabilities, and all gender identities. What’s important to us in this process is your skills, knowledge and experience to enable you to do the job and that is where our focus will be to find our next new team member!
Applications
For the full application pack including job description, person specification, our terms and conditions and how to apply, please follow the link to our website.
Closing date: 9am on Monday 04 November 2024. Interviews are expected to be held on 11 and 12 November 2024. Please note that the closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications.
Helping people across the world protect and restore their land to safeguard biodiversity and the climate
The client requests no contact from agencies or media sales.
We are seeking to recruit a Communications Manager to lead on the development and delivery of PILC’s communications strategy with an aim to grow the organisation’s profile, increase the reach and influence of our work and develop supporter engagement.
About the role
We’re looking for an experienced Communications Manager to help us increase the impact of our work through cross-channel communications and grow the organisation’s profile to match the quality of the legal work we conduct. You will be joining at an exciting time when there is already some infrastructure in place but plenty of opportunity to make your mark on the development of our organisational approach to communications. You will work closely with the Director to develop and implement a cross-organisational communications strategy to extend our reach, brand awareness and increase donations. You will join a dedicated staff team who are all passionate about building power with working class and marginalised communities. You will be expected to work closely with staff across the organisation, supporters and the communities we serve, co-ordinating and delivering effective organisation wide communications. A demonstrable interest in social justice campaigning is essential.
About You
We are looking for an experienced and creative communications all-rounder with a track record of implementing communications strategies for social change. You’ll be an effective project manager, able to work proactively and collaboratively with staff across the organisation to showcase the vital work colleagues in the litigation team conduct out of the spotlight. You will be confident in working with a variety of stakeholders, including journalists, lawyers and marginalised communities. You will be proactive, able to build and maintain relationships, develop effective cross-channel communications and manage a varied workload. You will be both able and happy to turn your hand to strategic thinking alongside day-to-day delivery, such as copy-editing news pieces for our website or writing press releases. You’ll be engaged with social justice campaigning and social media with an ability to identify and take advantage of relevant communications opportunities.
PILC is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.
Please do not count yourself out if you feel you do not meet all the requirements and let us decide if you meet the criteria. Training will be offered as part of the opportunity.
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
Job Advert: Head of Major Gifts, Fundraising Team, Wonderseekers
Job details
Hours: 37.5 per week. Flexibility will be considered working a minimum of 33.75 hours per week / 0.9 full time equivalent. Salary and pay will be adjusted accordingly.
Work pattern: Weekdays, exact work pattern flexible and can be discussed at interview
Salary: £40,000 - £45,000 per annum dependent on experience (equivalent to £36,000-£40,500 based on 0.9 FTE)
Contract: Permanent
Line manager: Director of Fundraising, Fundraising Team
Responsible for: Trusts & Foundations (T&F) Managers and freelance T&F Fundraisers
Holiday: 25 days per annum plus bank holidays. Option to buy/sell some leave and gain additional days for continuous service after four years. The post holder is not expected to work bank and public holidays.
Location: Wonderseekers HQ, Eastleigh with regular attendance at Winchester Science Centre, Winchester
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, free parking, pension contribution, inflationary pay rise and more.
Application deadline: Tuesday 12 November 9am
Interviews: Provisionally 19 and 20 November
Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying (see our website for email address)
The Role
To deliver on our new strategy and exciting capital and activity Masterplan, Wonderseekers is growing its Fundraising Team. The Head of Major Gifts is a pivotal new role within this team: working closely with the Director of Fundraising and managing a small team of experienced Trusts & Foundations (T&F) fundraisers, to achieve an initial target of circa £3.5 million within the next two years.
Accomplished at assimilating and interpreting complex information to craft compelling, high-level funding proposals, the post holder will lead and coordinate project fundraising campaigns to achieve the individual project targets, ensuring the highest quality of funding approach and donor stewardship across the Major Gifts Team.
In addition to managing and supporting the in-house T&F Managers and freelance T&F fundraisers to secure five and six figure grants, the post holder will develop and manage their own portfolio of major T&Fs and high net worth individual (HNWI) donors contributing circa £1 million towards the overall initial target. Working with the Director of Fundraising, they will play a lead role in establishing a strong and loyal major donor base of organisations and HNWI for the Charity in anticipation of future funding needs.
The post holder will have impeccable interpersonal and presentation skills and be comfortable representing the Charity and engaging with senior internal and external stakeholders at the highest level.
This is an exciting opportunity for a senior fundraiser to become an influential member of the Charity’s Leadership Team. Following achievement of the initial target, the Head of Major Gifts will play a strategic role in designing and implementing future fundraising campaigns (for “business as usual” and special projects) to support the Charity’s strategic plan and maximise its social impact.
Key Responsibilities
- Support the Charity to achieve its strategic goals by generating the fundraising income required to deliver core activity and development works
- Be an active member of the organisation’s Leadership Team, attending strategic planning sessions to keep abreast of the Charity’s future projects pipeline, identify funding opportunities and help colleagues to understand and support the fundraising process
- Deputise for the Director of Fundraising as required
- Lead and coordinate agreed fundraising campaigns, including developing project cases for support, researching/building funding pipelines and writing cultivation and stewardship plans
- Manage a personal portfolio of T&Fs and HNWIs, conducting research, developing and implementing bespoke cultivation plans, preparing and delivering high-level funding proposals and providing exceptional stewardship
- Manage and support the Major Gift Team, coordinating the team’s fundraising activity, ensuring that approaches, applications and stewardship are in line with fundraising regulations, the Charity’s Fundraising Promise, are of a consistently high quality and provide regular progress reports to the Director of Fundraising
- Work with the Director of Fundraising, other members of the Senior Leadership Team, Trustees and the Charity’s Volunteer Leaders to develop and grow a HNWI funding pipeline, conducting contact mapping and other research, producing briefing notes, working with senior stakeholders to develop and implement cultivation plans and organising information / cultivation events
- Work with the Head of Impact & Learning to plan and deliver project impact reports for funders
Person Specification:
Experience and Knowledge
- Experienced T&F fundraiser with a good working knowledge of the sector
- Experience of managing and cultivating T&F and HNWI prospects#
- Experience of securing and managing six and seven figure grants
- Expert bid writer
- Knowledge of logic / theory of change models, social impact and how to measure it
- Experienced people manager
- Experience of business planning and managing a budget
- Experience of working with senior internal / external stakeholders
- Knowledge of charity financial governance and gift management processes
- Knowledge of Donorfy or other fundraising CRM is desirable
Skills and Abilities
- Exceptional written communication skills with the ability to write clear, concise, accurate and persuasive funding applications
- Confident presenter / orator with the ability to pitch to an audience of senior stakeholders
- Ability to assimilate, analyse and interpret complex information
- Ability to review and critically analyse others’ work
- Systematic and tenacious researcher
- Excellent interpersonal skills with the ability to build strong internal and external stakeholder relationships
- Good budgeting and data analysis skills
- Strategic thinker and goal-oriented with the ability to work efficiently to manage the funding pipeline, achieve targets and contribute to the achievement of strategic goals
- Proficient in Office 365
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal https://www.wonderseekers.charity/vacancies
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
REDRESS is an international human rights organisation based in London and The Hague that pursues legal claims on behalf of survivors of torture in the UK and around the world to obtain justice and reparation for violations against their human rights. We empower survivors to access justice through human rights cases against governments, civil cases against individuals, and cases where we advocate for law enforcement bodies to prosecute perpetrators under the principle of universal jurisdiction.
Our approach is strategic, so that as well as representing an individual we target the policy reasons that enabled the torture to take place, by building a campaign that uses advocacy, community engagement, and communications to influence change.
REDRESS has undertaken a process of growth and modernisation over the last few years. You can find information about the organisation in the latest Trustees Annual Report. We are strengthening our processes to improve staff development, further enhance our diversity, build our survivor-centred approach, and ensure people with lived experience are part of REDRESS.
The Team
The Administrative Assistant will work within the operations team to support the smooth running of the London office including managing the office environment, managing suppliers, liaising with our IT support, and ensuring administrative tasks are completed efficiently. This role will also support REDRESS’ projects with administrative tasks including support with the delivery of events and organising travel.
Position Profile
The main responsibilities of the role are:
Events support: Assist with delivering internal and external events, including booking flights, hotels, catering, venues, checking VISA requirements, organising interpretation, preparing logistics, drafting forms.
Projects support: Assist with project tasks and support the delivery of activities to strengthen our ‘Community of Practice’ (partner NGOs globally) which includes support with workshops, surveys, follow-up, and newsletters.
Office operations: Support the effective operation of the office, including liaising with our IT providers and supporting staff IT requests, maintaining office supplies, opening and closing the building, helping to keep the office tidy and welcoming, assisting with visitors, and preparing for meetings.
General Responsibilities
The position will contribute to the work of REDRESS as follows:
Human Resources: Assist with the delivery of human resources functions, including the recruitment process. Assist with the recruitment and onboarding of new staff, fellows, and interns.
Financial operations: Support financial operations, including processing expenses claims and expenditure requests.
Managing enquiries: Deal with enquiries by phone, email, and post, and engage with colleagues to respond to them.
Health and Safety: Assist with health and safety assessments and any changes required as a result.
Wellbeing: Assist with the staff peer support group, wellbeing portal, and the social committee.
Database: Support to create and maintain our databases, including mailing lists.
Platforms: Support platforms including the website by uploading content and creating mini sites on Office365 platform.
Communications: Support the Communications team with social media when necessary.
Support to other departments: Provide general administrative assistance to staff, fellows, and interns.
The position is also expected to carry out such further duties as may reasonably be required from time to time by REDRESS.
Person Specification
This is an entry level position, and so we will consider candidates at the beginning of their career, with some relevant experience.
Essential Competencies
The successful candidate will need to have the following essential competencies:
· Educated to degree level and/or at least two years’ relevant experience.
· Relevant experience through internships, volunteer roles, work experience, educational work placements, or other practical experience.
· Excellent written and verbal communication skills in English.
· Excellent organisational skills: multi-tasking, attention to detail, flexibility, time-management etc.
Desirable Competencies
A strong candidate will also have other desirable competencies:
· At least two years' relevant work experience, preferably in the non-profit sector or in an international environment.
· A qualification in administration.
· Good working knowledge of Microsoft Office 365 suite of software, particularly Excel., and Microsoft Platform.
· Skills in a language other than English, in particular French, Arabic or Spanish.
Personal Attributes
To work for Redress, the candidate should have the following personal attributes:
· Happy to work collaboratively as part of a small and energetic team with a wide range of personalities.
· Highly efficient and organised, with an ability to multi-task, show initiative, solve problems, and take a hands-on role when necessary.
· Able to think and work strategically, creatively, and under pressure.
· Able to understand and support the aims, objectives and values of REDRESS and reflect them in all aspects of work.
· Able to work with survivors of human rights abuse with a range of specific needs.
Terms
Reporting. The position is part of the Operations team and will report to the Operations Manager.
Hours. This is a full-time position at 35 hours a week. Evening and weekend work may be required from time to time.
Location. The position is based at the REDRESS office in London.
Flexible Working. REDRESS is an “in-person” organisation and we value team work, but we have a flexible working policy which allows for working from home. This role is currently required to be in the office at least three days a week.
Salary. REDRESS has fixed salary scales, with annual cost of living increases, and the possibility of step increases with strong performance. This is an entry level assistant position, and the salary is £31,681 which is A1 on our salary structure.
Duration. The contract is for a fixed-term of 12 months, but is expected to be extended, subject to funding.
Start date. The position would start in January 2025.
Probation. There is a six-month probationary period.
Pension. REDRESS offers a pension contribution of 10% of salary.
Holiday. There are 25 days of holiday per year, in addition to UK public holidays. The office is also closed between Christmas and New Year.
Status. The candidate must have the right to live and work in the UK. Unfortunately, we cannot sponsor a UK immigration process for this role.
Interview process. We expect to do two rounds of interviews. We may ask candidates to complete a brief written test as part of the process but will provide information on that nearer the time.
· First round Interviews will take place on a rolling basis and will be on-line.
· Final round interview will take place on 27 November 2024 and will be in-person at our office in London.
How to Apply
Please upload to our recruitment portal a single PDF file with:
· A cover letter of no more than one page explaining (a) why you would like to work for REDRESS, (b) how you fulfil the personal specification for the role, and (c) how you will contribute to the diversity of REDRESS.
· Your CV or resume.
Please also complete the anonymous Diversity Monitoring Form. We use the information from the form to tell us about the diversity of the applicant pool for each of the positions that we advertise. We keep the conclusions of the analysis for our records, and the underlying data is destroyed three months after the recruitment closes.
Deadline: 19 November 2024
The client requests no contact from agencies or media sales.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Digital Content & Campaigns Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The newly-created role of Digital Content & Campaigns Manager will sit within the National Communications Team to support the delivery of key charity and federation-wide objectives.
As part of our mission to empower people affected by homelessness and poverty, the role will work to harness the potential of multimedia content to demonstrate the breadth of our activities and impact, but also raise the voices of people who have experienced homelessness
The role will be instrumental in the implementation of an evolved Emmaus brand language and visuals across websites, social media and other digital channels, and will work to embed measurement and monitoring processes to grow our reach.
Working with the National Communications Manager, the role will be central to the delivery of communications, fundraising and influence objectives with a strategic focus, while being hands-on in delivering standout content.
Who are we looking for?
Emmaus UK is looking for a team player who will lead our digital activities to shout louder about the transformative work of Emmaus UK and the wider Emmaus federation, by engaging existing audiences through powerful storytelling..
What we offer
· £37,878 pro rata (based on a standard working week of 37.5 hours)
· Working hours: 4 or 5 days a week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 9am on Friday 15 November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams week commencing Monday 25 November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference to the lives of older adults? Join our team as an Older People's Information and Advice Caseworker.
In this rewarding role, you’ll provide essential support and guidance to older people in the Solihull borough. Your empathetic approach and expert knowledge will empower older people to live independently, safely and be active members of their local community.
If you have excellent communication skills, a compassionate nature, and a commitment to improving the well-being of older people we want to hear from you.
All shortlisted applicants submitting a CV will be requested to complete an AUKS application form before interview. (We reserve the right to close this vacancy early if we receive sufficient applications for the role.)
The client requests no contact from agencies or media sales.
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The Great Crested Newt District Level Licensing (GCN DLL) scheme, where we act as a Habitat Delivery Body for Natural England
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The "Wild Highways" scheme, working in partnership with farmer cluster groups in the Clee Hills and private businesses to deliver habitat connectivity at landscape scale for Hazel Dormouse. Sites for improvement will be identified and other sources of funding sought, such as EWCO (England Woodland Creation Offer) ; ELMS (Environmental Land Management Scheme) & SFI (Sustainable Farm incentive); to complement the existing capital budget. All projects require pre and post works monitoring, close liaison with the participating landowners and contract supervision for the selected contractor.
Starting salary of £34,000 per annum, pro rata | Part-Time (between 14 to 21 hours per week) | Permanent
These posts will be based in various West London locations and may involve some remote working dependent on client and service delivery requirements
About us
Women and Girls Network (WGN) is a specialist therapeutic service leading in developing and delivering innovative and effective counselling services for women and girls who have experienced all forms of gender-based violence. We aim to ensure that we are proactive in developing specialist services which meet the needs of all the women and girls who access our services.
About the role
We seek Specialist Counsellors who will thrive in a multi-cultural feminist environment. We are particularly keen to hear from applicants who have experience of working with one or more of the following:
- Women and girls from Black, Minority, and Global Majority communities – ensuring that issues related to diversity and identity are effectively understood and sensitively worked with
- Working with young people
- Delivering counselling in person and via web chat and online platforms
We will be offering between 14 to 21 hours (2 to 3 days) a week, dependent on service requirements and the skill-sets of successful candidates.
About you
Applicants must be BACP, UKCP or HCPC accredited (or eligible) and a commitment to providing a range of counselling interventions for women and girls who have been subjected to gender-based violence. The successful candidates will be able to demonstrate an understanding of the following: gender responsive approach, trauma focused, holistic therapeutic responses and multicultural competencies. Facilitating recovery and responding to a diverse client group with multiple cultural identities.
Further Information
We offer regular clinical supervision, as well as excellent training and development opportunities including access to an on-going CPD programme within a supportive multi-cultural feminist organisation. WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Scheme.
All applicants who are invited to interview will be required to provide original documentary evidence of the clinical qualifications and / or professional body membership.
These posts are subject to satisfactory references and a DBS Check.
WGN is an equal opportunities employer.
The above posts are exempt under the Equality Act 2010, Schedule 9 and Part 1
The client requests no contact from agencies or media sales.
The Development Manager (Individual Giving) will focus on increasing donations from individual supporters. Working closely with the Head of Development and CEO, you'll be responsible for growing donation schemes for individual supporters, stewarding major donors, delivering public fundraising appeals and promoting opportunities for supporters to make gifts in wills.
We look to recruit a candidate excited to take responsibility for their own area of work as part of a small team. We will consider strong applicants with previous experience in fundraising / development or transferable skills and knowledge from customer-facing roles in other sectors.
This is a full time permanent position with a minimum of 3 days based on site. We are open to flexible working arrangements including part time working and compressed hours.
TO APPLY please send your CV and a cover letter of no more that 2 sides detailing how you meet the requirements below.
Interviews are expected to take place on 13th and 14th November. Please state in your cover letter if you are unable to interview on these dates
Key duties
- Manage and develop relationships with a portfolio of individual supporters
- Plan and deliver a year-round programme of supporter events encouraging donors to engage with our work
- Implement supporter stewardship systems with the aim of retaining and increasing support
- Assist with the planning and delivery of annual individual giving campaigns
- Process and acknowledge donations and Gift Aid claims on CRM system (Spektrix)
- Support with researching and drafting briefing documents for prospect and supporter meetings
- Develop strong internal relationships to help promote the work of the Development team
- Represent the organisation at fundraising sector events
Essential
- Experience of organising events to engage or steward supporters, clients or customers
- Proven track record of successfully managing a portfolio of supporter relationships or customer accounts
- Experience of delivereing supporter or customer journeys leading to increased support and engagement
- Strong organisational and planning skills
- Ability to analyse customer feedback
- Strong interpersonal, written and verbal communication skills
This is not an exhaustive list. Please see the JOB PACK for full details
Our commitment to equality and diversity
We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds and candidates with disabilities.
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.