Ux Jobs

We’re seeking a creative and motivated Junior Designer to join our team, supporting the Lead Designer in strengthening our product and graphic design capabilities. You will have the opportunity to expand your skillset in a prayerful and collaborative environment across a range of design disciplines. While extensive experience is not required, a strong design sense and a keen eagerness to learn are essential.

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

We're looking for a Content Designer to research, structure and write user-centred content for Tearfund's channels. This includes Tearfund's website, email, advertising, social media and print channels. We value effective collaboration at Tearfund, so you won't be working in isolation. Instead, you will collaborate with Marketing, UX Design, Graphic Design and Subject Matter Experts to create user-centred content that helps raise income to support Tearfund's work around the world. You'll be familiar with using evidence and data to write and optimise content, as well as running workshops to map user journeys and review content as part of the content production process.

Our successful candidate will have:

• Proven track record of high quality copywriting and/or significant editorial experience
• A clear understanding of content design best practice
• Experience using data and insights to write user-centred content and user journey maps
• Confidence running workshops and championing content design best practice
• Excellent interpersonal, verbal and written communication skills

Poverty is not God's plan. You are. We believe that we all play a part in ending extreme poverty and using our God-given skills to make a difference.

Do your skills, experience and passion match the above? Then we'd love to hear from you!

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

UX Designer 24-7 Prayer Apps

Location: 24-7 Prayer, Woking
Salary: £37,000 - £45,000 (DOE)
Hours: 37.5h
Job Type: Full time
Contract Type: Permanent

Join the 24-7 Prayer team! 

We’re looking to recruit a UX Designer for our 24-7 Prayer Apps. You’ll be someone who loves to use your skills to draw people across different cultures and denominations into the presence of God and have a personal passion for prayer, mission and justice.

In this role, you’ll bring excellent user experience design skills and the ability to conduct user research which leads to effective prototyping and testing of our apps. You’ll have excellent written and verbal communication skills that enable you to work with internal and external stakeholders to understand the needs of the organisation and app users to improve user experience.

This role can be either based in our Woking office or a hybrid role. We are open to receiving international applications. This role may require occasional travel both nationally and internationally. 

If you would like to apply for the role, please click here to complete the application form. When prompted in the application process, please upload*:

Your CV 

A one-page covering letter explaining why you are suitable for the role and why you would like to work at 24-7 Prayer. 
*If you do not upload both pieces of documentation your application will not be taken further. 

Closing date for applications: Sunday 19 January 2025
Interview date: W/C 27 January 2025 (online)

Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010.

For further information about the key responsibilities, please see the attached job description.

About 27-7 Prayer

24-7 Prayer is an international, interdenominational movement of prayer, mission and justice; a non-stop prayer meeting that has continued for every minute of this century so far, in over half the countries on Earth.

24-7 Prayer began as one simple prayer meeting in 1999, and is now an international, interdenominational movement, reviving the church and rewiring the culture through non-stop night and day prayer. From apps and courses to prayer rooms and blogs; we exist to help people pray.

REF-218698

Are you an experienced marketing professional looking to use your skills to make a real difference? At St Catherine’s Hospice, we are seeking a Marketing Manager to lead our marketing efforts and help embed a supporter-centric, data-driven approach across our organisation.

This is a unique opportunity to shape and deliver a marketing strategy that will raise awareness, engage the community, and drive the essential income that sustains our vital care. If you’re ready to build something impactful from the ground up, build and lead a passionate team, and use your expertise for a meaningful cause, we want to hear from you.

About the Role

As Marketing Manager, you will:

• Develop and Implement Strategy: Create and deliver a comprehensive marketing strategy and annual plan, working closely with the Director of Marketing and Engagement.
• Raise Awareness and Support: Inspire our community by sharing powerful stories, recognising supporters, and elevating the Hospice’s profile.
• Deliver High-Impact Campaigns: Oversee multi-channel campaigns to promote our initiatives, drive brand awareness, and support fundraising goals.
• Lead Digital Excellence: Manage and optimise our website and digital platforms to enhance user experiences and meet audience needs.
• Analyse and Refine: Use data and insights to evaluate performance, identify growth opportunities, and continuously improve our marketing efforts.
• Build and Mentor a Team: Lead and inspire the marketing team, fostering collaboration and ensuring their development and success.

What We’re Looking For

• Experience: Proven track record in business-to-consumer or not-for-profit marketing, with expertise in leading teams and delivering successful campaigns.
• Leadership: Skilled in mentoring, strategic thinking, and building relationships across teams and stakeholders.
• Technical Expertise: Proficient in digital marketing techniques, CRM systems, and campaign management with creative literacy and an understanding of brand.
• Creativity and Pragmatism: A visionary thinker who can turn ideas into impactful action.
• Resilience and Emotional Intelligence: Sensitive to the needs of patients and families, with the emotional intelligence to navigate challenging situations.

Why Join Us?

At St Catherine’s Hospice, you’ll find more than a job—you’ll find purpose. Here, your work will directly contribute to providing care and support to those who need it most. You’ll enjoy the autonomy to shape your team and plans while being part of an organisation that values innovation, compassion, and community.

Qualifications and Skills Required

• Degree in marketing or extensive equivalent experience
• Expertise in campaign planning, digital marketing, and brand building
• Strong communication and interpersonal skills
• Proven ability to manage budgets, analyse data, and make informed decisions

What We Offer

• Competitive salary
• 36 days annual leave (inclusive of bank holidays) and your birthday off
• Access to an employee assistance programme with a wealth of wellbeing resources
• Competitive pension scheme (up to 8% employer contribution)
• Life insurance
• Hybrid working opportunities
• On-site free parking
• Opportunity to lead a growing marketing team
• A chance to use your skills for a cause that makes a difference every day

Join us in shaping the future of St Catherine’s Hospice and making a lasting impact on our community.

Apply Today
Be part of something extraordinary. Submit a CV and covering letter by Wednesday 8th January 2025 at 5.00 pm

Interviews will take place on 22nd January 2025

Lead CMS Developer
£65,000 pa plus excellent benefits
London WC1 and home-based
35 hours per week

The Lead CMS Developer is an important role for the College as you will work collaboratively with our Content & Brand Team to further develop, expand, support and maintain our existing main Drupal website.

Reporting to the Executive Director of Digital, you will be a leader in the team and drive the innovative mindset necessary for the child health sector to leverage all potentially valuable technologies and digital approaches to truly transform UK and global child healthcare standards.

As CMS Developer, you will lead the review of Drupal and WordPress, supporting and transitioning into Drupal a number of internal WordPress Microsites, whilst acting as a catalyst for continual improvement across our entire web presence, always adopting existing best-practice usage of modern development toolsets and methodologies.

With a good standard of education, you should have demonstrable experience in developing for the web using CMS platforms along with a practical understanding of front-end languages (HTML, CSS, JavaScript) and the React.js framework.

A strong understanding of Object-Oriented programming approaches and familiarity with use of version control and source code management tools, along with a background in Agile Software Development Life Cycle and Scrum project methodology, are essential.

Knowledge of Python language and/or the Django and FastAPI frameworks, as well as experience of mobile app development, would be desirable.

The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community. 

The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. 

The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. 

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.

Closing date: 19 January 2025
​​​​​​​Interviews: w/c 27 January 2025

UK Maths Trust is a charity that exists to advance the education of children and young people in mathematics. We do this by working with hundreds of volunteers across the UK to organise Competitions and Challenges that promote problem solving and teamwork.

As the Mathematical Programmes Administrator, you will work closely with Programme Coordinators to support the delivery of the UKMT’s competitions and activities. Your main responsibility will be delivering the relaunch of the Senior Team Maths Challenge in Autumn 2025.

Position: Mathematical Programmes Administrator
Location: Leeds - Thorpe Park (Hybrid working)
Salary: UKMT Grade A1 - A7 (Salary range £25,225-£29,410 dependent on previous experience)
Post type: Full time
Contract: Permanent
Reports to: Director of Mathematical Programmes
Annual leave: 25 days plus 3 days to be taken between Christmas and New Year, when the trust is closed

How to apply: Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification.

The deadline for applications is 8 January. We expect to hold interviews on 15 and 16 January. However, we will sift applications as they are received, and may schedule interviews or even close the vacancy early if a suitable candidate is found, so early applications are encouraged.

Main duties:

• To work with the Team Maths Challenge Coordinator to relaunch the Senior Team Maths Challenge (STMC) in Autumn 2025 and deliver the expanded Teams Maths Challenge (TMC) in Spring 2025. To undertake associated procurement and fulfilment and any other project work as required.

• To support the Enrichment Coordinator on the delivery of Summer Schools, Mentoring Programmes, Problem of the Week and Publications.

• To work with the Director of Mathematical Programmes and the wider Mathematical Programmes team to assist with other reasonable duties where required during peak times.

• To provide excellent customer service to external customers and to UKMT volunteers as required.

These duties provide a framework for the role and should not be regarded as a definitive list.

Person Specification

Essential

• Exceptional interpersonal abilities, showcasing initiative, teamwork, and adaptability to manage competing priorities effectively. Demonstrable ability to prioritise and ensure key deadlines are met.

• Experience in events or similar project management and demonstrable ability to deliver an exceptional experience for event participants. Experience in liaising with venues and caterers.

• Proficiency in the use of Microsoft Office suite, Google Drive, and various social media platforms, reflecting a strong understanding of electronic communication tools.

• The ability to work effectively with others in a busy role but also on your own.

• The ability to build strong relationships with colleagues and the UKMT volunteer network.

• Adherence to organisational policies at all times when carrying out your work, in particular but not limited to Child Protection policy, Data Protection policy and Health and Safety policy.

• Promote and deliver a strong customer and stakeholder culture, continuously monitoring and responding to feedback in order to give excellent service delivery.

• Candidates must also pass an enhanced and barred list criminal record check from the Disclosure and Barring Service (DBS). This will be arranged by UKMT upon starting the role.

Desirable 

• An interest in education and/or mathematics.

• Proven experience in roles of similar nature, with a strong preference for candidates with experience of working in a field relating to the education of children.

• Flexibility to work occasional weekends and evenings to contribute to trust activities.

As the People Systems Implementation Manager, you will lead the implementation project to replace our current people-related systems, including our ATS, LMS, and core HRIS. Working on a fixed term contract from Feb/March 2025 until December 2026, you will collaborate closely with a broader project team, including IT colleagues and subject matter experts, to ensure the new systems align with our policies and deliver a positive user experience.

St Mungo’s is embarking on an exciting transformational project to review and enhance our systems across the organisation. This project aims to improve our support for colleagues, enabling them to deliver the best possible service to our clients experiencing homelessness and to help end rough sleeping for good.

Key Responsibilities

• Lead the implementation of new HR systems, ensuring alignment with policies and efficient processes.
• Collaborate with IT colleagues and subject matter experts to deliver a positive user experience.
• Support continuous improvement in People processes and systems, including testing and integration.
• Work collaboratively with the Project Manager and Subject Matter Experts to create governance papers and communication materials
• Set up and manage the People Systems reporting suite.
• Deliver training for People Systems to colleagues and end-users.
• Keep stakeholders informed and involved throughout the project.
• Monitor and optimise the performance of the new HR system post-implementation.

About You 

You will have experience working as part of a People team, with experience in leading the successful planning and implementing of new systems and modernising practices to enhance HR and People services within a complex organisation. You will have the ability to quickly build positive relationships and work collaboratively to achieve shared objectives. Strong communication and influencing skills are essential, enabling you to build relationships with a variety of people across the organisation. Additionally, you will have:

• Experience of using People systems and processes, with a track record of continuous improvements.
• Strong project management skills and stakeholder engagement experience.
• Ability to evaluate and improve service delivery by implementing change.
• Experience of managing large data sets and creating reports.
• Excellent organisation and prioritisation skills.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

How to apply 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and answer a few questions to demonstrate your suitability.

Closing date:  Wed 8 January 2025

Interviews: Thurs 16 or Fri 17 January 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

About This Job

Join Cadet Digital Service as our Quality Assurance Engineer and play a pivotal role in ensuring the UK’s Cadet Forces MIS and associated web apps are maintained to an exceptional standard. We are looking for a dedicated and detail-oriented Quality Assurance (QA) Engineer to join our Agile Delivery team. If you are passionate about ensuring the highest quality implementation and delivery of web applications and have a proven track record in both manual and automated testing, we’d love to hear from you!

Essential Skills

· Proven experience in manual testing of web applications.

· Solid understanding of SDLC, Agile, and SCRUM methodologies.

· Good general education with evidence of continuing personal and professional development

· Experience with test management and bug tracking tools. (e.g. Azure DevOps or JIRA).

· Strong ability to analyse testing outcomes, identify root causes of issues, and work collaboratively to find effective solutions.

· Excellent verbal and written communication skills to convey testing results, issues, and recommendations

Willingness to learn new tools, adapt to changing technologies, and continuously improve testing methods.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 5th January 2025.

Interviews will be held (virtually) during the week commencing Monday 13th January 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Job Summary

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

We are recruiting for a Digital Lead to join our Schools and Colleges Early Support Service (SCESS), which offers direct remote support to children, young people, families and school staff across England. This exciting new role sits within our renowned Schools Division, whose vision is one where all schools and colleges in the UK are mentally healthy.

We are seeking a confident with IT user, specifically in Microsoft Office, websites and Salesforce (or common customer relationship management (CRM) software). You will demonstrate strong written and verbal communication skills to successfully interact with internal and external stakeholders to help improve processes. You will work closely with our Project Manager leading on digitalisation projects, therefore previous experience of assessing and prioritising development ideas to implement changes would be helpful in this role.

You will join us at an exciting time for our digital transformation projects, so there will be opportunities for personal and career development. For example, leading on key projects in collaboration with colleagues with expertise in areas such as user experience (UX), project management and Salesforce.

Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration
Fixed-term, 12 months.

Closing date for applications
Midday (12pm), Monday 6 January 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview
Shortlisted applicants will be notified no later than Friday 10 January 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews
Interviews will be held remotely on Thursday 16 January 2025.

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

It’s an exciting time at BookTrust: we’re investing in developing our successful scaled programmes to deepen the impact we’re delivering for the children we’re reaching. We’re looking for a fantastic Service Design Lead to drive the design and development of ‘at scale’ offers, enhancing the priority touchpoints and moments of truth in our partner journey to create greater impact for families.  Working closely with our Partnerships team and our Research and Impact team the postholder will reimagine our existing service journeys and define and activate service or product improvements that drive loyalty, advocacy and deepen relationships with our key delivery partners.

Objectives and Deliverables:

Define our ‘to be’ delivery partner service journey to identify and deliver priority enhancements that make the most of our physical and digital touchpoints with partners, ensuring that our channels work together to in a cohesive, impactful, service experience for partners.

Create and manage a digital user experience development roadmap/backlog to ensure the website is optimised to support partners, drive and deepen engagement with BookTrust and deliver an impactful digital service experience.

Work closely with our supply chain, IT, digital and books teams to scope feasibility and define key product parameters and design requirements for proposed continuous improvement work.

Extend our core service/product portfolio to deepen impact e.g. designing supplementary support for children with particular needs, reimagining group storytelling support, e-learning and partner training. 

Work with Head of Innovation, Design and Development to define our ‘continuous improvement cycle’ for at scale products and services - when and how we iterate and evolve existing designs in a way that is sustainable for the organisation.

Coach and support more junior designers/line reports to nurture BookTrust’s in-house service design capability.

Would suit someone who:

Has practical experience of leading the development and optimisation of existing products and services, using design thinking /human centered design approaches.

Has experience of defining and delivering new digital experiences in the context of complex ‘offline’ journeys, products and services, and can combine on-line and offline touchpoints for maximum impact.

Knows brilliant collaboration is at the heart of design.

Has a product or service development background in a mid-large organisation/company.  

Has a track record of managing development pipelines/roadmaps and can work within existing governance structures to ensure decision making happens at the right levels.

Understands and demonstrates great design leadership with both line reports and wider organisational teams.

PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.

To apply please complete the application along with a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Digital Product Designer

Contract: Permanent, Full-time, 35 hours per week

Salary: £43,668 - £45,851 with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
Want to use your design skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Product Designer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. 

About the Team:
This role will sit across the Digital Product team and Innovation Lab - Income, supporting existing work in the Communications and Fundraising directorate as well as shaping the lab’s experiments to grow new sources of income. Through this role, you will help build WaterAid’s capacity for digital innovation and play a critical part in our ambitious strategy to end the water crisis.

The Digital Product team is responsible for WaterAid’s global web estate, working with colleagues across our fundraising, comms, innovation & systems teams to deliver great supporter experiences online.  

The Innovation Lab – Income has a bold and ambitious remit and to revolutionise income generation and generate new scalable business models for the charity. We seek to challenge ourselves and others, drive entrepreneurial approaches and diversify income for WaterAid. Digital platforms and product testing are a core element to us realising our remit. 

About the Role:
We are looking for an experienced Digital Product Designer to join our in-house team and drive the design and development of innovative digital products. The ideal candidate will be passionate about creating user-friendly, visually appealing, and functional web experiences. In collaboration with cross-functional teams, including product managers, developers, and stakeholders, you will:  

In this role, you will lead the User Experience (UX) design process from ideation to implementation, ensuring products meet user needs and business objectives.

You’ll also: 

• Collaborate with cross-functional teams, including product managers, developers, and stakeholders, to co-design and iterate clickable web prototypes.
• Design and prototype engaging digital experiences using tools like Figma and other associated design software.
• Develop and refine content approaches, UX flows, and visual designs for Prototypes, Minimal Viable Products MVPs .
• Ensure the digital products are optimised for functionality and user engagement, including the ability to collect user feedback, analyse features, and secure data (e.g., waitlist sign-ups) for promotional use.
• Help to develop systems & processes for running experiments in collaboration with the Innovation Lab and contribute to selection of tools, vendors etc.
• Design solutions for non-wateraid domains (e.g.,com, io, tech, club), as determined by product requirements.
• Stay up-to-date with the latest design trends, tools, and techniques, applying this knowledge to enhance the user experience.

Time Allocation:

• 40% of your time will be spent supporting the Innovation Lab – Income, focusing on driving MVPs and platforms to market, meeting key product launch targets.
• The remaining 60% of your time will be dedicated to working within the digital product team, which manages the development of our website and collaborates with other teams in Mass Engagement and Communications to implement acquisition strategies and enhance user engagement.

About You: 

• Proven experience in digital product design, with a strong portfolio showcasing work on web and mobile platforms.
• Expertise in Figma and familiarity with other design tools (e.g., Sketch, Adobe XD, InVision).
• Strong understanding of UX principles and the ability to translate user needs into intuitive design solutions.
• Strong knowledge of accessibility standards and best practices, with demonstrable experience of accessible design work.
• Proven ability to influence technical and non-technical stakeholders, ensuring cohesion, collaboration and comprehension of complex principles.
• Experience with co-designing clickable prototypes and collaborating with developers to implement designs that not only are creatively appealing but deliver analytical requirements that experiments require.
• Knowledge of front-end development (HTML, CSS, JavaScript) and experience working closely with developers.
• Proven ability to work across diverse cultures and stakeholder groups, effectively balancing stakeholder needs with the project delivery timescales.
• Ability to design for MVPs and iterate quickly based on user feedback and data analysis.
• Familiarity with designing around payment gateways and secure data collection methods.
• Excellent communication skills, with the ability to present and explain design concepts to stakeholders.
• Ability to turn project briefs into reality, navigating and interpreting stakeholder needs to ensure the best outcome
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Experience working in agile environments.
• Experience designing for split tests and working iteratively based on testing data.
• Familiarity with user testing methodologies and tools.
• Background in designing products for various web domains (e.g., .com, .io).

Closing date: Applications will close at 23:59 on 12th Jan 2025. Availability for interview is required week commencing 20th January 2025.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and your portfolio into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Do you have a passion for creating meaningful supporter experiences that drive lasting relationships? If so, we would like to hear from you!

Here at Rainbows Hospice for Children and Young People, we provide specialist palliative care and end-of-life support to over 750 babies, children, and young people living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

This vital work would not be possible without our dedicated Fundraising Team! Rainbows receives just seven weeks of government funding annually, and it is through the relentless efforts of our fundraisers that we’re able to remain open for the remaining 45 weeks each year.

As part of the expansion of our Fundraising Team, we’re excited to announce an opportunity for a Head of Public Fundraising & Supporter Experience to join us!

Location: Hybrid, home-based or hospice-based working. (Initially, this role will require regular presence at the hospice in Loughborough.)

Hours: 37.5 hours per week between Monday and Friday with the occasional evenings/weekends for Rainbows events.

About the Role

As the Head of Public Fundraising & Supporter Experience, you will play a senior role in our Supporter Relations Management Team and act as deputy for the Director of Income Generation and Marketing. This pivotal position involves developing and leading strategies to grow our income, engage supporters, and deliver an outstanding supporter experience.

Key Responsibilities Include:

· Team Leadership: Develop and lead a high-performing, collaborative public fundraising team, delivering against ambitious growth targets

· Supporter Acquisition: Deliver on a dedicated Supporter Acquisition Strategy which delivers 5,000 new supporters over the next five years.

· Strategic Planning: Create and implement an effective public fundraising strategy, encompassing individual giving, lottery, in-memory giving, legacy marketing, and supporter journeys.

· Brand Collaboration: Ensure the integration of Rainbows’ brand and fundraising communications to maximise their impact, developing compelling content and case studies.

· Income Growth: Develop plans with the Income Generation and Lottery teams to grow support from regular givers, cash donors, lottery players, and new committed giving propositions.

· Legacy Fundraising: Maximise support from gifts in Wills through strategic planning and delivery.

· Supporter Experience: Act as the strategic lead for supporter experience across all teams, ensuring every supporter feels valued and engaged.

· Further responsibilities in the role of Head of Fundraising & Supporter Experience at Rainbows can be found by downloading the Job Description.

Requirements

· Significant recent experience in public fundraising that includes managing significant budgets

· Proven success in developing and delivering strategies and operational plans.

· A strong track record of leading, motivating, and developing high-performing teams.

· A deep understanding of individual giving, lottery, in-memory giving, legacy marketing, supporter care, and supporter experience.

· Experience using data-driven insights from CRM systems to inform strategy and audience engagement.

· A demonstrable track record of achieving income growth.

· Advanced knowledge of CRM databases and analytics.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Hybrid, and Hospice working location (Need to be in the Hospice to start with).

· Eligibility to join blue light card discount scheme and Company Shop.

· Healthcare Cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme

· Affordable meals at the Hospice, Lark Rise, Loughborough.

· Free Tea, Coffee and Fruit whilst at the Hospice

· Free access to Health Assured employee assistance programme

· Wellbeing support and access to Mental Health First Aiders

· Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

We are looking to recruit a dynamic and high performing Head of Marketing & Communications to work with us on the next chapter of our exciting journey. We are seeking someone with the creative vision and energy to build our profile as a facilitator and thought leader for innovative sector leadership and positive social change.

Job Description

Clore Social Leadership is one of the UK’s most respected leadership development providers for social purpose and non-profit leaders. We support and develop exceptional social sector leaders who are changing the world and serving disadvantaged and underserved communities across the UK and globally.

Since 2010, Clore Social Leadership has supported over 4,000 individuals from nearly 3,000 social sector organisations. Through our transformative skills and development programmes, we empower individuals from local grassroots initiatives to global organisations to become agents of change. In partnership, we have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.

We are at a turning point in growth and transformation for the organisation. You will amplify Clore Social’s brand and thought leadership and grow our revenue streams, audience and engagement by developing impactful, multi-channel B2B and B2C marketing and communications campaigns for our new and existing programmes and products.

The Head of Marketing & Communications will be part of our small, focused team of 8. They will work alongside the CEO and the rest of the organisation, providing the opportunity to contribute to our wider strategic aims. 

Role Description

The Head of Marketing & Communications is responsible for: providing strategic and creative leadership to build Clore Social Leadership’s profile and brand; achieving revenue and participant targets; and building engagement campaigns to support our work. This includes:

• Growing revenue streams and audience size and engagement by developing successful multi-channel marketing campaigns for our expanding range of leadership development programmes and products.
• Working collaboratively across the organisation on profile and engagement building activities. This includes showcasing programme and participant impact, developing and delivering an alumni relations strategy, as well as developing and project managing campaigns and events aligned to organisational goals.
• Collaborating with the CEO and the Director of Development to support the establishment of commercial partnerships with promotional assets.
• Growing and protecting the Clore Social Leadership brand, acting as the brand guardian across the organisation.
• Contributing to digital transformation, working across the organisation to ensure that digital platforms are used and maximised as a marketing and analytical tool, as well as provide the best possible user experience.
• Being responsible for the overall management and optimisation of our website, ensuring its functionality, performance and user experience. 
• Managing external partners and agencies to develop and execute a digital marketing strategy to achieve organisational objectives.
• Ensuring compliance with data protection regulations and maintaining the privacy and security of our data assets, as the appointed Data Protection Officer.
• Investigating and implementing evaluation and monitoring processes for all marketing and communications activities, including regularly producing reports for partners, funders, the senior leadership team and Board of Trustees.
• Developing and managing the Marketing & Communications budget.
• Line managing the Marketing & Communications Coordinator.

Reporting relationships

This role will be managed by the CEO and will line manage the Marketing & Communications Coordinator.

Person Specification

This role is likely to suit someone who is ambitious and keen to make their mark. You will have a strong track record in developing high profile engagement campaigns. You will be a bold and imaginative professional who will take Clore Social into a new space, focusing on increasing and enhancing our reach and impact. You will be a confident, persuasive communicator who is also hard working, with a strong attention to detail. 

You will bring your experience gained in a commercial environment, or delivering commercially-successful products, to help us build our leadership development products.

You will join an experienced, talented and friendly team in a fast-moving organisation during an exciting period of change.

As a team-player in a small organisation, you will balance strategic thinking with hands-on delivery, working independently and collaboratively to achieve goals. 

Personal qualities

• Flexible: Adaptable to a fast-moving environment that responds to sector needs
• Focused: Able to think analytically, analyse data and extract key messages. Strong attention to detail
• Creative: Proven ability to think creatively and deploy ideas innovatively 
• Courageous: Able to challenge the status quo to seek continuous improvement and innovative solutions
• Curious: Lifelong learner, actively engages in personal and professional development 
• Passionate: About the power of learning and development in catalysing social change

Skills & Experience - (E=essential, D=desirable)

Marketing & Communications

• Strong track record in developing, project managing and delivering successful, multi-channel marketing campaigns (E)
• Experienced at leading and developing impactful brand and profile-raising campaigns (E)
• Thorough understanding of developing and delivering engagement campaigns (E)
• Demonstrable digital skills and strong awareness of digital trends (E)
• Strong copy writing and copy editing skills, ranging from social media ads to longer form content (E)
• Experience with graphic design tools e.g. Canva (E)
• HTML coding (D)
• Experience with Google Suite, Canva, Salesforce (D)

Interpersonal skills

• Exceptional communications and interpersonal skills and the proven ability to build relationships, securing buy-in and building credibility at the most senior levels (E)
• Ability to craft inspiring, clear and effective content tailored to diverse audiences, ensuring messages resonate and drive engagement (E)
• Track record of driving change, fostering a culture of ideas and innovation, and instilling new thinking amongst colleagues (E)
• An empowering, collaborative and inspiring line manager, committed to the healthy development and growth of their team (E)
• Ability to demonstrate a passion for social impact and leadership development in a social sector context (D)

Analytical skills

• Exceptional problem solving skills, with a good mix of evidence-based decisions balanced with pragmatism, flexibility and common sense (E)
• Financially astute and analytical with a proven track record of developing and managing departmental budgets (E)

Hours and place of work

This is a full-time role to be fulfilled over a 35-hour week, within core working hours (Mon-Fri, 10am–4pm UK time), with flexibility as required.

This is a hybrid role with one day a week in our shared office space in London (Better Space, 127 Farringdon Road, London EC1R 3DA), the travel costs of which must be covered by the individual. We are open to discussing this arrangement further to accommodate individual needs and preferences.

Further UK travel will be required on occasion, the costs of which would be covered by Clore Social Leadership.

Terms, pay and benefits

• This is a permanent contract.
• Salary for this role will be £45,000 - £50,000.
• The post holder is entitled to 25 days of annual leave, in addition to UK statutory holidays.
• The office is closed for one week during the winter festive period (25-31 December), providing an additional three days of annual leave in addition to the above allocation.
• You have the option to join our contributory pension scheme. The employer's contribution is 3% with a minimum employee contribution of 5%.

Application process
We are committed to fostering an inclusive environment. We value and respect every individual, regardless of their race, gender, age, sexual orientation, disability or background, and actively seek to eliminate bias, promote equality and provide equal opportunities for all to showcase their talents and be evaluated solely on their qualifications, skills and potential. We conduct a blind recruitment process to ensure fairness and equity by anonymising applications, removing names and identifiable information.

If you are passionate about making a profound impact and thrive in a dynamic, values-driven environment, we encourage you to submit an application.

Please apply through Charity Jobs. You will be asked to send:

• Your CV (two pages max.), including relevant work experience.
• A cover letter (one page max.), which addresses your suitability for and interest in the role.
   

Key dates
Applications close: 12:00pm Monday 6 January 2025
First round interviews (online): Thursday 16 January 2025 (flexibility can be offered)
Final interviews (in person): Wednesday 22 or Friday 24 January 2025 (flexibility can be offered)

Travel expenses for in-person interviews will be reimbursed on submission of valid receipts.

In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond. 

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Clore Social Leadership is committed to a policy of equality and diversity.

Registered charity number: 1136727

Job Title: eCommerce Lead

Salary: £33,420 per annum

Team: Retail & Volunteer Development

Hours: 37.5 hours per week

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Bank Retail Assistantto join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we are expanding our retail team and portfolio of shops.

Location: We have an exciting opportunity for an eCommerce Lead to join our team at Shooting Star Children’s Hospices at our Distribution Unit on the Lansbury Business Estate, Knaphill, Woking GU21 2EP. 

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It’s a great time to join Shooting Star Children’s Hospices as we plan to expand our retail portfolio and eCommerce area.

About the role

Your key purpose will be manage and develop our online retail operation  to drive profit and grow income to support the hospices and retail strategy. Responsibilities include optimising our current eBay operations and developing the Hospice’s online retail presence into multi-channel sales, increasing the profitability of all online sales. In time there may be the requirement to develop a dedicated SSCH online website.

You will also be in charge of new goods, researching and advising on our small range of new stock for our shops as well as being in charge of our Christmas Card operation.

You will be required to ensure there is a smooth, professional and efficient online and new goods operation including responsibility for selection of appropriate items, producing engaging listings, pricing to optimise revenue, packing and despatching as well as maintaining excellent customer relations.

About you

This role requires proven experience of trading on eBay and other online platforms and a

A minimum of 2 years working at a mid-senior level in an e-commerce role is essential to this role as is a proactive and problem solving attitude. Experience of working in the charity retail sector and managing a team of volunteers is also desirable.

You will also have an ability to develop our Ecommerce strategy and have strong commercial acumen and understanding of online selling. You will possess excellent management skills and have good verbal and written communication skills together with a

basic technical understanding of the architecture of an ecommerce website and good knowledge of MS Office, Excel, Google Analytics, SEO, online advertising platforms eg  AdWord

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

 What we offer 

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme 

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave 

• 27 days plus Bank Holidays rising with length of service 
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service 
   
  Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay 
• Flexible working arrangements 
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme 
• Blue Light discount card  

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions 
• Cycle to work scheme
• Mental Health First Aiders 
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site 

Safeguarding 
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check. 
 
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence. 

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer. 

To apply please send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Sunday, 19th January 2025 

Interview Date:  Wednesday, 29th and Friday, 31 January 2025