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Age UK's Digital & Technology division is recruiting for a Service Desk Team Leader to join our customer-centric team.

This is an exciting time for the Service Desk as it is working to deliver a service improvement roadmap aligned to the Service Desk Institute's global best practice standards.

You will lead a team of Service Desk Analysts, with responsibility for tasks related to operational performance and people management. You'll work with the Senior Service Desk Analyst to develop and grow the team's technical skills.

The team will provide first touch support for all of Age UK's technical Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.

This is a great opportunity for an experienced Service Desk Team Leader to use your innovation to add to a Knowledgebase to help ensure team resiliency wherever possible.

This fulfilling role is offered on a hybrid contract with circa 4 days a week being worked on site at our London office. There will be a requirement to cover the Service Desk between the opening hours of 8am-7pm as agreed on a rota-basis.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Experience
Significant experience of operational management of a medium sized remote team on a busy Service Desk. (A, I)
Significant people management experience (A, I)
Significant experience of working with and managing Incident Management and Request Fulfilment processes (I, P)
Significant experience of working with an ITSM platform (A, I)
Significant experience of working with a Telephony platform (A, I)
Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service (A, I)

Skills and Knowledge
Good understanding of effective Office 365 administration support (A, I)
Good understanding of effective Windows 10 troubleshooting support (A, I)
Good understanding of effective Active Directory/Azure Active Directory support (A, I)
Good understanding of Intune support (A, I)
Excellent communication skills, both written and verbal (A, I, P)

Personal attributes
Passionate about providing a brilliant User Experience (I, P)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information
This role is hybrid between home-based and your designated office(s) with 4 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected. CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Are You Ready to Lead the Way in Marketing Innovation?
We’re searching for a dynamic and results-driven Marketing Manager to join our team and make an impact. Based in Tring, you’ll have the opportunity to shape the strategy, elevate brand presence, and drive growth. If you’re a creative thinker with a proven track record in delivering successful campaigns, inspiring teams, and achieving measurable results, we want to hear from you!

 

Salary: £37,000 to £40,000 DOE

Location: Office based with hybrid options available.

Hours: 37.5 Monday to Friday

Contract Type: Permanent.

 

About us

The Hospice Lottery Partnership is a not-for-profit social enterprise formed in 1997 with the purpose of raising funds for our partner charities who care for people in their local communities.

Our Partner Charities

Florence Nightingale Hospice Care, The Hospice of St Francis, Michael Sobell Hospice Charity, Rennie Grove Hospice Care, South Bucks Hospice, East and North Hertfordshire Hospitals’ Charity, Harlington Hospice, Hillingdon Hospitals Charity.

 

The Role

· Assist the CEO and senior management team to drive improvement and innovation of player engagement to maximise lottery income generation.

· Line Management with a key focus on developing skills.

· Produce relevant data reports with analysis, extracting data as required for B2C direct marketing campaigns, and campaign planning and evaluations.

· Lead on the delivery of an effective player journey programme.

Benefits:

· Pension scheme with employer contributions.

· Childcare voucher scheme.

· 25 days holiday plus bank holidays, with 2 extra days after 5 years’ service.

· Additional ‘birthday leave day’

· Access to our Employee Assistance Programme (a confidential support service).

· Simply Health – access to healthcare options, rewards, and discounts.

Person Spec:

· Minimum of 5 years of experience in marketing.

· Strong leadership and team management skills.

· Excellent communication and interpersonal abilities.

· Proficient in data analysis and marketing planning.

· Ability to develop and implement effective marketing strategies.

· Proficient in preparing and monitoring performance against financial and numerical targets

· Understanding of regulatory requirements and experience of working in a regulatory environment

· Website platform experience.

· Strong attention to detail.

· Resilient, flexible and able to work under pressure within a small team.

Desirable:

· CIM or other Marketing qualifications.

· Knowledge of or experience of membership organisations and their structures.

· Experience of working in the charity sector.

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2025 marks 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the 36 year history of the Service Personal Support & Social Work Service.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

​No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Closing date: Midnight on Sunday 16 February 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 

• Virtual interviews: Week commencing 24 February 2025
• Face to Face interviews: Week commencing 03 March 2025

We seek a proactive and collaborative communications professional to provide impactful information and communications for EU citizens and Ukrainians, for our supporters and donors, and for the wider public. With excellent writing, creative and technical skills you will carry out a range of responsibilities to boost our charity's mission. You will raise the authentic voices of people seeking a home in the UK who are affected by Brexit and by the war in Ukraine and celebrate their contributions to our society.

Please submit a cover letter with your CV, explaining how your own unique experience and background meet the person specification. 

Based at the 999 club in Deptford, a safe and welcoming space for those experiencing homelessness Move+ is the latest of the 999 club’s service offerings which also include a drop-in day centre, employment & training support, advocacy & advice, a women’s space and the Bridge, our recovery focused out of hours service.

This is an exciting opportunity to be part of a cutting-edge service within the sector. The overall aim of Move+ is to enable people who have been homeless to draw upon their shared experiences and support one another to escape homelessness for good. Move+ empowers people to live independently, to set up and maintain a stable home, while working towards long-term goals and aspirations enabling them to move forwards with their lives. This is achieved through a combination of peer coaching, personalised support and an exclusive program of workshops and activities.

Working closely with the Coproduction Manager as part of the Specialist Services team, you will oversee all aspects of the day-to-day delivery of Move+. This includes line management of a team of Peer Coaches, focusing on support, personal and professional development. You will conduct assessments and manage referrals, build and maintain relationships, as well as promote the service, both internally and externally. Overall, you’ll ensure a high quality of service delivery that meets or exceeds targets and, most importantly, supports and empowers all participants.

We are looking for someone who is passionate about empowering and motivating others. Previous management experience is great, but attitude is more important. If you have a positive, pro-active approach take a look at the Job Description / Role Profile. If you think you can match what’s required send us your CV and a supporting statement telling us, in no more than 500 words, why you’re the right person for this job.

The ideal candidate will have: 

• ·Great people skills, the ability to communicate effectively with a compassionate, non-judgemental approach
• ·A proactive approach, always looking to support the team in achieving positive outcomes
• ·A genuine interest in people, their innate strengths and their capacity to change
•  Excellent organisational skills and the ability to oversee complex projects
• ·The ability to work without close daily direction and the ability to think outside of the box
• · A positive, ‘can do’ attitude and above all, a good sense of humour to survive our fast-paced environment

                          Move+ has been made possible by the generous support of the National Lottery

Location(UK):Office Hybrid* - London / Chesterfield / Glasgow / Belfast / Cardiff
Hours: Part-time, 28 hours per week 
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel to our offices

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis

You will be joining the Improvement and Impact team. Our work covers all aspects of organisational impact, performance, and planning, and this role plays an important part in determining how we are progressing against our organisational strategy. 

We are looking for a confident user of PowerBI with the ability to build dashboards from scratch. You will enjoy working with a wide variety of teams to help streamline processes and maintain consistency across the organisation and have strong communication skills. 

About the role

In this role, you will develop, build and maintain reports and dashboards to assist with monitoring organisational impact, performance, and planning activity, as well as working with the organisational Impact Manager to manage, understand, and promote the Charity’s impact data. 

You will collaborate with various key stakeholders across the organisation to align processes, and will provide analysis and insight across impact, performance, and planning in an accessible, engaging and visual way. You will work particularly closely with our Service teams to lead on streamlined data collection processes, and will ensure that data used by the Improvement and Impact team is robust, appropriately managed and governed in line with applicable standards and laws (for example GDPR). 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Confident user of Power BI, with excellent working knowledge and practical experience of building Power BI dashboards to collate data from a variety of different sources. 
• Competent and confident in Microsoft Office (particularly Excel, but also Word, Outlook, PowerPoint) and SharePoint. 
• Good understanding and working knowledge of GDPR and how to apply this to data collation, with the ability to manage sensitive information with discretion. 
• Appropriate practical experience of working as part of an advisory function. 
• Experience of working with a range of internal stakeholders and evidence of the ability to build relationships, challenge constructively, collaborate, facilitate, network and influence. 
• Effective and confident oral and written skills and the ability to communicate complex ideas effectively. 
• Good attention to detail. 
• Excellent analytical and organisational skills with the ability to delve into detail alongside seeing the bigger picture. 
• Enthusiastic, flexible, and innovative approach to work. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected: W/C 24th February 2025 via Microsoft Teams. 

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Are you passionate about making the arts and screen industries more accessible & inclusive to deaf, disabled and/or neurodivergent (DDN) creatives?

We are seeking a DDN individual to become our next Marketing and Communications lead.

About TripleC
TripleC is a BAFTA award-winning, disabled-led Community Interest Company that champions the inclusion of deaf, disabled and/or neurodivergent (DDN) people across the arts and screen sectors.  TripleC is an Arts Council England National Portfolio Organisation.

Our mission is to drive up the role of DDN people in the arts and screen industries and the role the arts, screen and creativity in the lives of DDN people, changing the lives of DDN people for the better. We’re disabled led at all levels of the organisation – from our Board, through our Senior Leadership Team, our staff, our access leads, and our intersectional focus groups. We work across the whole of the UK to effect change, collaborating with the major broadcasters, production houses, theatres and arts organisations.

About the role

The core purpose of the role is to ensure that TripleC’s output (whether on social media, on our website, in our marketing materials etc) is attractive and accessible for DDN people with a range of access requirements.
The successful candidate will have a strong creative flair and a passion for digital and storytelling alongside proven expertise in marketing and communications.

The Marketing and Communications Lead plays a crucial role in supporting TripleC’s engagement with:

• Deaf, disabled and/or neurodivergent (DDN) creatives including professionals who work in the arts and screen industries, and DDN young people and adults in the community;
• Our audiences (at webinars, masterclasses, workshops, live in-person events);
• Our industry stakeholders (eg theatres, broadcasters, producers, arts organisations);
• Our funders (eg Arts Council England, National Lottery, ScreenSkills); and
• The press and media.

Essential criteria

• Commitment to TripleC’s mission to drive up the role of DDN people in the arts and screen industries and the role of the arts and screen in the lives of DDN people.
• Understanding of and belief in the inclusion of all staff and stakeholders irrespective of race, gender, sexuality, age, access requirements, economic background, or lived experience.
• Professional experience in/knowledge of Marketing and Communications.
• Excellent communication skills to create compelling, creative and persuasive communications.
• Previous knowledge of/skillsets in content creation for a company or organisation.
• Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities, and delegate workloads and workflows to others.
• Excellent IT skills including use of Google Drive/Docs, Microsoft Office Suite.
• Knowledge of/skillset in creative project software/platforms such as Canva 
• Solution focused.

Terms
This is a permanent, employed (PAYE) role. 
The core contract is for 3 days per week (22.5 hours). We also offer paid overtime from time to time by mutual consent. 
There will be a probationary period of 3 months.
Salary: pro rata 3 days a week (22.5 hours) £25,740 (£42,900 full time equivalent)
Location: From home (flexible)
Reports to: TripleC Senior Leadership Team

We are particularly keen to attract applications from people who are under-represented, in the UK workplace generally and at TripleC specifically. This includes (but is not limited to) DDN people from the global majority, DDN LGBTQQIA+ applicants, and applications from DDN people from lower socio-economic backgrounds. 

Web Optimisation Manager

This role is based in the UK on either a remote homeworking contract or a hybrid contract based in our London office. Salaries are representative of work location.

Salary: £47,512 based in our London office, hybrid two days per week with three days from home.

Salary: £42,773 remote homeworker (UK)

Contract type: this position is a fixed-term contract for 12 months.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

As a Web Optimisation Manager, you will lead efforts to enhance Christian Aid's digital presence by analysing web traffic, user behaviour, and driving data-informed improvements. A key part of your role will involve running A/B tests to identify opportunities for optimisation and improve conversion rates across our digital platforms. Collaborating with cross-functional teams, you'll develop and implement effective SEO strategies, refine user journeys, and deliver exceptional user experiences. Your expertise in advanced analytics, testing tools, and Conversion Rate Optimisation (CRO) will play a vital role in advancing Christian Aid's fundraising, advocacy, and engagement goals.

Key outcomes

-Drive the strategic development of the digital ecosystem to fulfil Christian Aid's needs and business objectives.

-Develop and implement the charity Search Engine Optimisation (SEO) and link-building strategy to improve our web platforms health and attract relevant traffic to support user acquisition targets.

-Deliver key projects, including technical SEO, site audits, keyword research analysis, competitor analysis, backlink analysis, and more, aimed at enhancing campaign effectiveness.

-Working with the Senior Digital Content Editor to deliver the digital content strategy across Christian Aid's digital channels, including social media.

-Collaborate with other teams to deliver the digital ecosystem content roadmap, ensuring our content addresses user needs. Brief in content requirements to support the delivery of SEO and CRO—Conversion Rate Optimisation work.

-Lead the tag management strategy, structure, tools, server-side tagging, and CDP - Customer Data Platform integration.

-Continually review and optimise user journey, UX and CRO across the digital ecosystem in order to support both fundraising and non-fundraising goals.

-Use a range of tools and platforms to regularly analyse website performance, produce reports and use key insights to improve user experience and conversion rates and influence wider marketing/comms activity.

-Collaborating with our in-house Digital Development team to plan new digital features and functionalities, execute website structural changes, and ensure seamless CRM integration.

-Maintain knowledge of merging trends and changes in regulations and essential systems (e.g., Google Analytics 4), and advise and recommend to the Digital Lead and others on the organisational response needed to maintain the required capability.

About you

We're seeking a results-driven digital expert with a strong background in web optimisation, including strong experience with A/B testing and multivariate testing to enhance user experiences and conversion rates. You are highly skilled in SEO strategy, UX, and analytics tools like GA4, SEMrush, and Hotjar. Your leadership and collaboration skills enable you to guide teams, work with multiple stakeholders, and translate data into actionable improvements. Proficiency in CMS platforms (e.g., Drupal) and a solid grasp of HTML and CSS are essential. If you're passionate about using data-led strategies to make a tangible difference, this role offers the perfect opportunity. Experience in eCommerce or the charity sector and familiarity with GDPR principles will be a bonus.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. To discuss this role in greater detail, please contact Antonio Cappelletti on email address [email protected]

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Leukaemia UK – Our Charity

Leukaemia UK is growing! We are expanding our team to achieve a step-change in income, profile and impact in 2025 and beyond.

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

As we begin the fourth year of this ambitious 5-year strategy, we are looking for an experienced, driven and creative Digital Marketing Manager to join our small but mighty team to deliver insight focused digital communications, which drive our reach and engagement within the blood cancer community and the public.

 

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

From us you can expect all the laughter you can handle, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real difference to people’s lives.

As part of the comms team, this role offers the chance to play a key role in managing the development and delivery of our digital across the marketing mix. We are looking for someone who can see the bigger picture but is able to get stuck into projects and ‘hands-on’ with delivery, applying strategic thinking and digital best practice to help create outstanding user experiences and deliver great results.

Leukaemia UK and You 

You will have significant experience of delivering impactful campaigns and achieving measurable results with your target audiences. With experience across a wide range of disciplines including SEM, email, managing website content and paid media, you will be experienced at working with a variety of stakeholders and managing a busy workload to deliver successful programmes of work across multiple channels and audiences. 

You will have an appetite to innovate and drive continuous improvement in our digital work and keep the charity at the forefront of developments in digital. 

Skills and Experience

• Substantial experience working within digital communications and proven track record in delivering digital campaigns to grow profile and engagement and drive action.
• Experience of supporting the development and delivery of digital marketing strategies and leading digital campaigns, ideally for fundraising, advocacy and/or awareness raising campaigns.  
• Experience of managing a website, including the stock and flow of website content through the CMS (WordPress), creating great user experiences and monitoring the technical aspects of the site.
• Providing SEO expertise from an on-page, off-page and technical perspective. Making sure we are making the most of the expertise we have available and ensuring our content is visible externally to right people, at the right time.
• Experience of running email programmes, being able to create engaging emails that deepen brand love and drive actions. Experience of creating these with UX and audiences in mind, and coordinating the segmentation of data with CRM colleagues and other stakeholders. A working knowledge of relevant data regulations will also be an advantage.
• You will have experience of running paid marketing including paid social, PPC (including Grants) and display. You’ll have delivered campaigns through business accounts e.g. Google, Meta, LinkedIn.
• Experience of writing creative communications for external and internal audiences that are impactful, on brand and deliver results.
• Experience of working with brand guidelines and tone, being able to champion the brand principles across your work.
• Experienced with managing a range of stakeholders, working cross-functionally to develop digital strategies and deliver projects that meet the needs of the wider organisation
• A strong understanding of analytics and an ability to use data and other insights to improve performance
• Ability to focus on impact and deliver outstanding results in a team environment  
• Excellent planning, organisational and problem-solving skills with the ability to develop new approaches
• Experience of effectively managing agencies and freelancers

 

Job Specifics

• Hours: Full time hours are 37.5 Monday to Friday
• Location: We are very flexible! Our hybrid working policy is a minimum of two days per month in our London Office. This will vary dependent on meetings with internal and external stakeholders. 
• Salary range £40,000 - £48,000 (FTE)
• First interviews will be held via Teams in week commencing 17th February 2025
• Second interviews will be held at our London Offices – at 26 Great Queen St, London WC2B 5BL on Tuesday 25 February 2025 and Wednesday 26 February 2025.

We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.  

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 9 February 2025

We look forward to hearing from you! 

Mike Butler

Head of Digital

The role is a key part of the Doctors of the World (DOTW) UK Policy and Advocacy team, contributing to the implementation of our three-year strategy and maximising the impact of our policy and advocacy function. The team focuses on influencing UK health and migration policy, improving access to NHS services for minoritised communities and populations and strengthening the right to health in the UK.

The post holder will play a critical role in ensuring DOTW UK’s advocacy and influencing work is informed by our service users’ experiences and seeks to bring about the changes they want to see. To this end, the role will lead work with DOTWs expert by experience group, liaising and coordinating different engagement activities, identifying co-production opportunities and supporting members of the group to meaningfully participate in the organisation’s advocacy work and drive change.

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

Overview of the Email Campaigns Coordinator role and the team

The Email Campaigns Coordinator plays a vital role in Barnabas Aid's digital outreach efforts by creating, managing, and optimising email campaigns that engage a global supporter base. This position requires close collaboration with multiple departments to ensure email communications are accurate, visually appealing, and contribute to a seamless user experience. The role also includes developing automated user journeys, growing subscriber lists, improving engagement, and regularly reporting campaign insights.

Overview:

Choose Love is a fast-paced, agile, ambitious organisation supporting displaced communities globally.

Sharing human stories of forced displacement, highlighting the life-saving work of our partners, and raising funds are at the core of what we do. 

We are seeking an energetic, creative, passionate social media lover and content creator. The successful applicant will have strong storytelling and filmmaking skills, know Instagram and TikTok backwards, and be keen to develop and establish a new supporter base on other channels as the social media landscape changes. 

If you are bursting with new ideas, care about supporting displaced communities globally, and have a passion for using popular culture and trends to drive social change, we’d love to hear from you! 

You don’t need to have experience working in social media in the charity sector, but you do need to have demonstrable skills in creating engaging content, growing followers, working collaboratively and converting engagement to donations. The perfect candidate will also have excellent copywriting skills and be good at juggling competing priorities. 

The Digital Transformation Strategy sets out a renewed vision for how digital technology can transform our mission to strengthen health partnerships globally. 

The team will focus on transforming GHP’s internal operations by embedding relevant digital practices into our organisational culture and supporting health partnerships with digital innovation to deliver impact in underserved communities. 

This role will require engagement across the different departments of GHP including programmes, and research, evidence and learning, and external engagement, as well as engaging with external stakeholders to drive and raise visibility of this agenda. This is an external-facing role - the ideal candidate will be able to translate their technical digital skills to non-technical experts both in the UK and different cultures around the world. 

Main responsibilities 

Product Management

1. Develop and enhance the user experience of both external and internal stakeholders across key digital products

1. Conduct user research and collaborate with cross-functional teams to drive a long-term strategy across our digital portfolio 

Stakeholder and project management  

1. Project manage key digital projects including scoping, testing, implementation, and review.

1. Lead and develop GHP’s digital reporting mechanism to track the success of digital implementation across programmes.

Operations  

1. Manage third party providers including vendors and Managed Service Providers, ensuring compliance with SLA’s.

1. Working with the COO and Digital Transformation Manager, review IT infrastructure and cybersecurity processes in support with IT MSP

Candidates can apply by submitting a maximum two-page cover letter stating why they areinterested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by midnight Sunday 9th of February, with ‘DTO’ in the subject line. Please see job pack for further details. 

This post is UK based. Non-EC nationals will require current and valid and ongoing permissionto work in the UK.

GHP is committed to creating a diverse and inclusive organisation, reflecting the diversity ofthe health community and wider society. We welcome applications from people of allbackgrounds and personal characteristics. All staff must comply with GHP’S Safeguarding Policy and Code Conduct (visit our website for more information).

Are you an experienced digital marketing professional passionate about making a difference? Join us as our Senior Email Marketing Officer and play a key role in driving impactful digital campaigns for a vital cause.
As Senior Email Marketing Officer, you’ll enhance their digital presence and lead on email marketing and paid advertising campaigns. You’ll ensure our supporters receive engaging, high-quality communications while delivering measurable results. Collaborating with teams across the organisation, you’ll help create seamless and engaging digital experiences.
Key Responsibilities

• Lead the creation, delivery, and analysis of email marketing campaigns to maximise engagement.
• Manage and optimise Google Ads (Grant and paid accounts) and other advertising channels.
• Train and support teams to develop effective digital marketing campaigns.
• Ensure campaigns align with user experience best practices and organisational objectives.
• Develop innovative solutions to improve deliverability, supporter experience, and overall campaign effectiveness.

 
The appointed candidate will have:

• Demonstrable experience in digital marketing or fundraising, particularly email marketing and paid online advertising.
• Strong technical skills and proficiency with platforms like Google Analytics, Google Ads, and email marketing tools.
• Excellent communication and organisational skills, with a keen eye for detail.
• A proactive, solutions-focused mindset and a commitment to staying ahead of digit

al trends.

• A passion for making a difference and contributing to meaningful work.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.