University Jobs

Healthwatch Milton Keynes' vision is that people's lived experiences are used to design and improve health and social care services and our mission is to champion people's rights and access to high-quality health and social care. We're seeking a project officer to deliver an exciting new project.

You’ll be interviewing patients who have been recently discharged from hospital to capture their experiences of hospital discharge and follow-up support. You’ll collate and report on their feedback, so it can be used by the teams of professionals working together to ensure discharge and post-discharge support works effectively for all. You'll have a key role in liasing with an integrated team of professionals to ensure the smooth day-to-day running of the project and ongoing compliance with data processing agreements. 

We're a small, driven team with a big role. The ideal postholder will be dynamic, flexible, self-motivated and most importantly, great and building rapport and talking to patients and families about their experiences. You'll be able to demonstrate your experience of working with people, communities and the professionals that provide their care. You'll also have a track record of working to, and meeting project deadlines and show a strong understanding and experience of compliance with GDPR and Safeguarding Vulnerable Adults.  

You'll present evaluations and insight and report on the impact of our work, demonstrating the positive difference Healthwatch Milton Keynes makes to its beneficiaries.

Healthwatch Milton Keynes is committed to equalities and strongly values diversity and welcomes applicants from all backgrounds.

We highly recommend interested candidates contact us to have an informal conversation about the role prior to application. 

Please provide a CV and cover letter outlining your suitability for the role against the Job specification. Applications without a supporting cover letter will not be accepted.

As a Researcher, you will be running elements of our research programmes, as well as managing client accounts and providing them with consultancy support. This will include advising charity clients on what the results mean for their organisation and how to make the best of their research.

The Researcher will be a core member of the Public Audiences team, working on our regular tracking research in the UK, Ireland and Canada, as well as on bespoke projects. In practice, this means working on a wide variety of topics and using many different research methodologies to help charities make better decisions. Key topics we cover in our research and outputs include brand, communications, fundraising, reputation and trust.

Many charities subscribe to our regular tracking research, which primarily focuses on research with the general public and MPs. Some charities need more bespoke research, which would involve the team working closely with clients to help understand their needs and to design research projects to meet their objectives. This type of work could include: online surveys to measure people’s attitudes on social issues to influence the development of a campaign; interviews with service users to explore the impact of their services; focus groups to test understanding of a charity’s brand and communication; or supporter satisfaction surveys to understand the motivations and retention of supporters.

nfpResearch is based in Spitalfields, near Liverpool Street. We adopt a flexible working environment, enabling staff to work both at home and in the office. We require one day a month in the office at least, though the successful candidate may be expected to work in-office on additional days throughout the year for training or events, etc. nfpResearch operates a 100-90-100 working policy. You will receive 100% of the listed remuneration for working 90% of required hours, provided 100% of your work-load is met. This means you can flexibly choose to take a half-day every week, or a day off every two weeks.

Description of responsibilities and opportunities:

• Opportunities to work on the research we conduct for a whole range of charities in the UK and other countries

• You will primarily be working on our nfpPublic UK research, as well as on other public audience research

• You will lead on and project manage the nfpBrand tracker. This includes developing an annual business plan and working towards budget targets

• Managing elements of the nfpPublic UK research cycle, including creating and updating tracking questionnaires, liaising with suppliers to ensure successful fieldwork, analysis of results and compilation of online dashboards and reports

• Taking on a number of nfpPublic UK client accounts, involving advising clients on question design, carrying out additional data analysis, preparing and presenting at client debriefs including providing recommendations based on the research

• Management of one of our smaller research monitors or supporting management of a second large monitor

• Working on tasks involving more complex statistical analysis of data, using software packages such as Displayr, Q and SPSS

• Writing reports and blogs on our research, analysing our data and explaining what it means for specific clients or the wider charity sector

• Line management of one of our Research Assistants or Research Officers

• You will also work on bespoke projects, ranging from assisting with qualitative projects such as focus groups/interviews or quantitative projects such as segmentations

Who we are looking for:

This post would be ideally suited to somebody with a minimum of one years experience in a market or social research related role, with a strong interest in, or experience of, the charity sector.

Essential:

• Minimum 1-year previous professional research experience

• Experience of managing projects or research programmes, with minimal supervision

• Experience of managing clients or other external relationships

• Experience of presenting in a professional context

• Quantitative research experience, excellent numerical skills and experience of statistical analysis techniques

• Analytical skills and ability to interpret research, and explain what it means for a range of different audiences – both verbally and in writing

• A strong interest in some of the areas covered in the work of the public audience team, such as understanding public opinion, branding or communications

• A strong interest in, and preferably experience of, charities and not for profits

• Knowledge of Microsoft Office, Excel and PowerPoint

Desirable:

• Understanding or experience of qualitative research

• Experience of statistical packages such as Displayr, Q and SPSS

• Knowledge of brand principles / experience of working with brand teams

In addition, we also like to see the following softer skills in all our staff:

Softer skills:

• Strong oral and written communication skills

• Good time management and organisational skills

• Self-motivated, hardworking and proactive, able to deal with periods of heavy workload, and stay motivated during quieter periods

• Enthusiastic, personable and with a sense of humour

• Ability to work collaboratively and flexibly as part of a team

What nfpResearch delivers to you: 

• A varied and interesting role in the UK’s leading research consultancy, working exclusively in the not-for-profit sector, providing the chance to gain considerable insight into the sector

• The chance to be an integral part of a small but thriving, dynamic company 

• 25 days paid holiday per year, plus bank holidays and days between Christmas and New Year

• Training for the MRS Advanced Certificate and a bonus if you pass the exam

Disability Solutions West Midlands are seeking to recruit a Welfare Benefits Caseworker to support people with disabilities living in Stoke-on-Trent to secure appropriate welfare benefits and to challenge unfavourable benefit decisions. Based at Disability Solutions HQ (North Staffordshire Medical Institute in Hartshill), the successful candidate will have proven successful experience of working in the welfare benefits advice sector and will have an excellent working knowledge and experience of the welfare benefits system. The successful candidate will have a full driving licence and daily use of a car.

Role responsibilities: 

· You will be supporting people with disabilities and their families to claim disability-related welfare benefits.

· Help to challenge unfavourable benefit decisions in preparation for appeals.

· Through your work, identify wider services and signpost / refer people with disabilities to teams and services that can support them.

About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.

DSWM Advice Team - providing advice, guidance, information, and representation for people with disabilities, and their carers, living within the city of Stoke-on-Trent.  Our service utilises a range of approaches to best suit the specific needs of clients, including telephone contact, face-to-face interviews and outreach clinic visits.

Please refer to the full job description attached below.

Successful applicants will be required to prepare a 7-minute presentation to deliver at interview regarding:

“What are the main issues facing people with disabilities and long-term health conditions in Stoke-on-Trent, and how has Welfare Reform impacted upon their lives?”

Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.

Location : Based in Telford (but with travel to other boroughs for pick-ups, you may also be required to visit our sites in South Yorkshire for training and development as needed)

Hours : Full time (9am-5pm mon-fri)

Salary : £24,000 per annum

Contract Term : Permanent

Start Date : September 2024

Are you passionate about making a difference to the lives of young people?  We are looking for a supportive and nurturing person to join our Telford team.  This is a fantastic opportunity to join an award winning nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream.

Some of the perks of working at The Really NEET Project

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• 45p per mile for any work related journeys
• Minimal teaching hrs with small group sizes compared to mainstream education settings
• Dedicated time allocated for planning time, innovation and creativity

Who will I be changing the lives of?

All of our learners have an Educational, Health and Care Plan (EHCP) and as a result all have some level of additional need.  Some of the most common areas of need that we see are Social, Emotional, Mental Health (SEMH), Autism (ASC), ADHD although we work with learners with a much broader range of needs. 

We currently have projects in Rotherham, Barnsley, London and The Midlands.

Main Responsibilities

● To provide support for teaching staff in group teaching sessions, focusing on Maths, English, Occupational Studies and PSD and careers

● To deliver the NCFE Creative Crafts qualification for 1.5 hours per week with the addition of sufficient planning and preparation time

● To deliver one-to-one or two-to-one sessions with individual learners as and when it is required (on and off-site)

● You may be asked to run PSD/careers sessions with guidance, either on a one to one or group basis

● To offer support to all our young people, including those with SEND (Special Educational Needs and Disabilities)

● To assist teaching staff in the preparation of materials and programmes of work

● To support with planning and participating in Really NEET engagement activities

● To write Behaviour Support Plans for all students and keeping them updated

● To support students who wish to get their CSCS card and driving licence etc

● To support in finding work experience, employment and onward progression opportunities for students

● Identifying and supporting positive transition and progression pathways for young people 

● To maintain a work experience and employment display board

If you want to work somewhere that values both its staff and its learners, then Really NEET would welcome your application.

For more information on this role and our organization please visit our website.

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise and realise their potential. A growing team of over 30 people, we help our partners to be impactful and sustainable.

This role is within our Evaluation Practice. The evaluation team works with schools and organisations, analysing the impact of programmes and interventions to help them do more of what works and less of what doesn’t. We work with more than 1,400 schools and 70 education organisations, serving more than a quarter of million pupils. This includes helping our partners to design high-quality research projects, delivering them, and providing systems and tools for data collection, reporting and impact benchmarking.

The Opportunity

The School Engagement Coordinator is a new role working across ImpactEd Evaluation. The role will work directly with schools to deliver national research projects, support their onboarding to our School Impact Platform, and lead communications and data collection for our partnerships. The role would be a good fit for someone with experience or interest in the school sector and research and evaluation.

Day to day your role is likely to be a mixture of:

• Supporting new schools we are working with through their onboarding and data collection processes and monitoring progress
• Working with school leaders and teachers to implement research in their setting - for example on projects like our Understanding Attendance research
• General support for partnership delivery and administrative tasks working with different team members
• Standardised reporting and data analysis – this will require good attention to detail and working with Excel and MS Office Suite

About You

We are looking for some of the following attributes, though you might be more experienced in some areas than others, and we are open to a range of backgrounds:

• Understanding and experience of the UK education system
• Experience of working within an administrative or customer service/partner focused role
• Able to communicate clearly and persuasively, both written and verbally
• Track record of effective process and project management, or using a CRM system

Why Us?

As an organisation we care deeply about creating a meaningful place to work and supporting people to grow personally and professionally. These are reflected in our organisational values and our commitments to: 

• Agile and flexible working: responsive management, flexible hours, hybrid or fully remote working
• Personal excellence: we invest significantly in professional development, including an individual CPD budget, and formal and informal training and support
• Mental health and wellbeing: access to health and wellbeing advice and free therapist support
• Fast growing and dynamic social impact organisation

Closing: 11:59pm, 7th Jul 2024 BST

Welfare Benefits Caseworker for the Macmillan Benefits Advice Service.

The Disability Solutions West Midlands and Macmillan Cancer Support partnership are seeking to appoint a Welfare Benefits Caseworker for the Macmillan Welfare Benefits Service for Staffordshire to support individuals affected by cancer in securing appropriate welfare benefits/grants/services. Based at Disability Solutions (North Staffordshire Medical Institute), the successful candidates will have proven successful experience of working in the welfare benefits advice sector and will have an excellent working knowledge and experience of the welfare benefits system.  

The successful candidate will have a full driving licence and daily use of a car.

Role responsibilities:

The Staffordshire Macmillan Welfare Benefits Advice Service based at Disability Solutions West Midlands, supports people affected by cancer living in Staffordshire and Stoke-on-Trent.

· You will be supporting people affected by cancer to claim disability-related welfare benefits,

· You will challenge unfavourable benefit decisions and help to prepare cases for appeal and where necessary, attend tribunal hearings with clients to support them through the appeal process.

About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.

Staffordshire Macmillan Welfare Benefits Advice Service (Staffordshire and Stoke-on-Trent) - provides advice, support, information and representation for people who are affected by cancer and are living or receiving treatment within the county and city.

The Welfare Benefits Caseworker will support the Senior Welfare Benefits Officer in delivering a high-quality welfare benefits advice service and in promoting and raising the profile of the Service with other professionals and with client groups.

They will be expected to establish and take responsibility for managing their own caseload.

Please refer to the full job description attached below.

Successful applicants will be required to prepare a 7-minute presentation to deliver at interview regarding:

“What are the main issues facing people experiencing cancer in Stoke-on-Trent and Staffordshire?”

 Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.

Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames.

Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.

As Young Carers Support Worker you will be part of a small, dedicated team which directly deliver a range of services for young carers, including information and advice, emotional support and mentoring, promoting awareness of young carers and delivering a wide selection of group activities, both term-time and in the school holiday programme. Using all your skills, you will work with the young carers’ team to deliver, review, and continually develop services for young carers to best meet their identified needs.

With your proven knowledge of working with children and young people, families, carers or other vulnerable groups on an individual and/or group basis, you will recognise the importance of being client focused and have a commitment to enhance the lives of young carers and their families, including knowledge and awareness of sibling young carers and vulnerable families. You will be able to demonstrate a broad knowledge of young carer’s needs, a wide range of skills in relation to service delivery to support young carers and have a sound understanding of social care provision in both statutory and voluntary sector environments.

You will be self-motivated and positive in your approach to working with both young carers, their families and team members, and have a willingness to embrace our organisational values.  Being innovative and creative, you will identify and implement a range of support mechanisms for young carers, enhancing their wellbeing and supporting them to achieve identified goals.  Strong administrative, time management, IT and organisational skills are essential.  Your ability and willingness to regularly work outside normal working hours is required.

In return, we offer regular supervision, training and professional development for this rewarding position, along with generous annual leave, work-based pension or employer’s contribution to your pension scheme and above all, a supportive and friendly working environment. 

Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.

Benefits of working for Richmond Carers Centre:

• 28 days annual leave plus bank holidays per year (pro rata)
• Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
• Workplace Pension Scheme with Peoples Pension
• Flexible working/option of working from home (subject to CEO approval)
• Equipment and support to be set up to work from home
• Paid time off for medical appointments
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Staff away days and socials
• Staff retention grant to support with wellbeing
• Access to shared resources and training opportunities
• Supportive and friendly working environment

Closing date: Midnight on Monday 7th July 2024

First round of shortlisting will be ongoing

Second round of shortlisting with Richmond Carers Centre – Week commencing Monday 15th July

Provisional interview dates – Week commencing Monday 22nd July

Provisional job starting date – End of August / early September

Sanitation and Hygiene Manager

Location: Bauchi State, Nigeria

Contract: 2 years fixed term contract, Full time, 40 hours per week

About WaterAid:

Want to use your skills WASH to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as our Sanitation and Hygiene Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the team:

WaterAid Nigeria has recently completed its 2023-2028 country programme strategy which sets a 5-year building block towards delivering a more influencing led programme and reflects a progression from previous country programme strategies, outlines key shifts in focus required to catalyze change and achieve maximum impact for our work in Nigeria.

About the role:

The post holder will be expected to manage the effective implementation of the Accelerating Inclusive Sanitation and Hygiene Economy in Nigeria project working with the Bauchi State Programme team.

They would perform a wide range of duties using independent judgment and initiative to determine approaches or actions to take in non-routine situations. In broad terms, the job holder will provide technical, administrative and operational support for programme management (planning, implementation, monitoring, evaluation, knowledge management and fundraising activities) with reference to the SHF Project delivery in Bauchi state.

They will be required to interpret guidelines using policies and precedents. Most importantly S/he will be able to demonstrate sufficient professional and personal maturity to be entrusted with what in many cases will be sensitive information to the programme department and the organization at large.

Key Responsibilities:

A key responsibility of the Sanitation/Hygiene Manager will be to support the State Programme Lead by providing technical and administrative support to the Bauchi State Programme on sanitation/ hygiene to ensure the effective delivery of the Accelerating Inclusive Sanitation and Hygiene Economy in Nigeria project

and ensure WaterAid is networked in the right spaces to influence systemic change in Bauchi state. These will include:

General/Cross-departmental/Collaboration:

• Works closely with the State Programme Lead to ensure quality and standard delivery of the Sanitation and Hygiene Fund grant project activities.
• Lead in delivering the objectives of the SHF project in Bauchi State, especially in market-based sanitation, training of SME/entrepreneurs of sanitation and hygiene. This will also include promotions/campaigns, ODF strategies and development of WASH strategic documents and roadmaps.
• Represents WANG at State and national meetings, feeding back on progress and development on those platforms and suggesting necessary steps/advise to WANG.
• With the support of the State Team Lead, Head of Advocacy and Communication and Head of Programmes, develop appropriate activities and events to mark Global Days such as Handwashing Days, World Water Day, Menstrual Hygiene and World Toilet Days in Nigeria.
• Deliver learning products on sanitation and hygiene and engage effectively in knowledge management platforms sharing project learning on system strengthening engagements for improved sanitation and hygiene.
• Work collaboratively with the Business Development Officer as may be required to deliver project business case initiatives, especially as it relates to sanitation and hygiene.
• Support the State programme Lead in annual work planning and budget development and will be responsible for developing L3 budget for sanitation and hygiene-based activities of the Project.

Sanitation and Hygiene:

• Provide technical support that ensures sanitation facilities are hygienically and technically safe to use, are gender sensitive and inclusive and meet the needs of everyone at each stage of life.
• Promote gender-differentiated and inclusive sanitation facilities solutions that are context specific and addresses institutional gaps in schools, healthcare facilities, and public places.
• Provide technical support to hygiene interventions which must focus on behaviour change, and target people in household, community and institutional settings and expose the target population multiple times.
• Lead research processes that identify the determinants of hygiene behaviours and social norms, and use creative processes to develop context-relevant, attractive and engaging hygiene-promotion packages.
• Champion and support government to develop and implement national and state sanitation and hygiene policies, strategies and programmes building on African Sanitation Policy Guidelines
• Engage state level stakeholders to drive integration of sanitation and hygiene within work of health, nutrition and education.
• Engage with, support and contribute to sector planning processes and discussions around national sanitation approaches and strategies, adequate monitoring mechanisms and resource analysis.
• Influence government agencies, private sector, political leaders and other champions, to make sanitation and hygiene a political and social priority.
• Drive stakeholder engagement that considers sanitation service chain to unlock opportunities and catalyze growth in the sanitation sub sector.
• Facilitate private sector participation (women's economic empowerment, job creation, entrepreneurship, SMEs) - Engage collaborators [especially women (social and profit-oriented businesses)] at the various levels to encourage participation along the sanitation value chain at different levels.
• Support governments and private sector stakeholders to develop community-based sanitation marketing structures and viable business models for sanitation and hygiene services.
• Support local private sector participation in the delivery of sanitation services and products.
• Drive engagements that will unlock the sanitation economy including developing an effective fecal sludge management framework, the Toilet Economy, the Circular Economy and a digitally driven Smart Sanitation Economy.
• Provide technical support that drives WaterAid's efforts to support the Clean Nigeria Campaign (CNC) and government plans to achieve ODF 2025 and Hygiene Behavior Change Communication Approaches (HBCCA).
• Support data driven sanitation and hygiene interventions in a participatory manner using the Life Cycle Costing Approach and developed Local Investment Plans to ensure the sector benefits from and are driven by credible data collected.
• Support process to design programmes that promote non-discrimination and equality, sustainability, accountability, participation and access to information.
• Monitor, evaluate and share evidence of WaterAid's implementation to strengthen sector knowledge.

Advocacy, Partnership and Innovation:

• Support the formation of effective partnerships at national, state and local levels with government bodies, civil society, academic/ research institutions, international development partners, youth groups, Donors, Researchers, Think Tanks, Innovation Hubs media and private sector.
• Advocate and influence to improve integration and prioritization of sanitation and hygiene into other sectors such as Health and Education with the aim of improving national planning processes and state level implementations.
• Work in partnership to maximise impact, share knowledge and experience on sanitation and hygiene behavior with key institutions, stakeholders and platforms.
• Work to influence donors and governments to invest more in sanitation and hygiene and encourage adequate and consistent budgetary allocations that are effectively and efficiently used at national and sub-national levels to ensure sustainable and quality implementation of sanitation and hygiene plans and policies.

Research, Evidence, Learning

• With the support of the communication unit, develop case studies, position papers, policy messages /briefing notes, web articles etc. on key sanitation and hygiene issues to achieve influencing outcomes of WaterAid work in Bauchi and Nigeria.
• In collaboration with the Advocacy and Communication Team, receive and analyse legislations related to WASH and in particular sanitation and hygiene at State Houses of Assembly and prepare reports that convey impact of policy and legislative proposals on sanitation and hygiene access within specific jurisdictions of state and LGAs.
• Raise public awareness on issues of WASH, sanitation and hygiene in collaboration with Communications and Media team.
• Support the design and delivery of activities targeted at strengthening policy analysis and capacity of WANG CSO partners in sanitation and hygiene and WASH in general.
• With the support of the State Programme Lead and Strategy, Programme Effectiveness and Learning (SPEL) department document and share learning on sanitation and hygiene policy issues and civil society engagement, citizenship engagement/empowerment, rights of stakeholders, gender, equity, and inclusion.
• With the support of the WaterAid SPEL team synthesise findings and recommendations from completed research(es) conducted by WaterAid Nigeria into practical actions in sanitation and hygiene.
• Manage collaborative case studies, impact surveys and other research to adequately inform stakeholders about the critical issues in WASH service delivery and design.
• Initiate and support in dissemination events to share policy research reports in sanitation and hygiene.
• With the support of SPEL team develop, administer, and periodically evaluate institutional development tools which considers access and rights, equity & inclusion and other key components to effectively evaluate performance of the WASH sector in sanitation and hygiene.

About you: To be successful, you'll need to meet the following criteria.

Essential Criteria

• Must have a University degree in Environmental/Public Health, the Social Sciences, Development studies or related fields.
• Minimum of 7 years' experience of which at least 5 years must be in WASH Programme/project management, sanitation and hygiene promotion, community management, WASH programmes advocacy with any reputable international agency.
• Experience with high level stakeholder engagements (government/ development agencies), driving and delivering strategic priorities.
• Experience with building capacity of implementing partner organizations especially CSO's and government.
• Experience of managing multiple project stakeholders including community level stakeholders; government officials; CSOs etc
• Experience of project documentation for use in influencing; writing case studies and success stories.

Desirable Criteria

• A Master's degree in Public Health, Education and Awareness and any of Project Management, international development / human rights, sociology, public policy or political science will be an added advantage.

Closing date: The application will close on July 05, 2024

How to Apply: If you are interested in the position and have the right skills and attributes, kindly apply by clicking on apply

Please note: to apply for this role you must be able to demonstrate your eligibility to work in Nigeria. Only candidates shortlisted for interviewing will be contacted within two weeks of the closing date for applications.

Our Commitment

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

COUNSELLOR (CARITAS SCHOOLS’ SERVICE)

3 days per week (potential to increase)

Term time only (39 working weeks, 13 non-working weeks)

Point 19-26, Qualification Bar at Point 24

£30,529 - £36,072 (pro rata for term time and part time) Actual £15,655 - £18,497

Plus Essential Car Allowance

SCHOOLS BASED ACROSS GREATER MANCHESTER

We require a Counsellor to provide counselling interventions and family support services in schools across the Diocese of Salford according to each school’s formal agreement.

The role requires you to liaise and work with parents and families to ensure that the child/young person’s needs are being met and any issues that arise are being addressed appropriately. This will also include providing support and guidance to school staff on these matters.

You must have knowledge of safeguarding guidelines and risk factors in relation to working with children and young people and be able to respond accordingly by following the locality safeguarding procedures and ensure that priority is given to the Safeguarding Policy and Procedures in all work undertaken. You must also support the school staff with safeguarding.

You must have competent IT skills, be confident with systems, complete reports, maintain records and manage confidential data and be able to review and obtain feedback on the support in place for the children and young people and provide this information back to the schools and Caritas Schools’ Service as required.

You must also be able to make autonomous clinical decisions about own professional practice and approaches and partake in supervision one to one, clinical and group reflective supervision with other counsellors. 

Registered counsellor status with the BACP or UKCP is essential. However, we will discuss experience and qualifications on a person-by-person basis if you are selected for an interview.  The salary includes accrued annual leave.

If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!

Closing date: Monday, 8 July 2024

Interview: Monday, 15 July 2024

Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. It is also a requirement of the post that you must hold a full UK Driving Licence, with the use of a car insured for business purposes as this role involves travelling to the schools as required.

Caritas Diocese of Salford is an equal opportunities employer

Registered Charity Number: 1125808

Please note we do not accept applications via agencies or CVs

We are recruiting for two Peer Support Leads: 

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C, or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Alongside a growing team, these posts will continue the development and delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Bristol, and also Bath, Weston, and surrounding areas. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care. 

These posts will require extensive travel across the region and it’s desirable the postholders have a clean driving licence and have their own vehicle for work related travel. 

If you would like to apply, please visit our website.

Disability Solutions West Midlands are seeking a motivated individual with an advice background who is looking for additional training to become our DisAbility Connect Project Worker. The successful candidate will have a knowledge of the health and social care/local community landscape and experience of working in the community advice sector, or social prescribing. The successful candidate will have a full driving licence and daily use of a car.  We warmly welcome applications from ex-military personnel.

Role Responsibilities: 

You will be delivering a unique and innovative information and advice-based support and enablement service for people with disabilities who are living complex and challenging lives:

· Helping them to understand and identify the issues that are undermining their quality of life.

· Exploring options for solutions, opportunities, and ways forward with clients and helping them to make choices.

· Supporting clients’ development of action plans.

· Enabling clients to fulfil their action plans and gain the life-toolkit and ability to manage future setbacks and take advantage of new opportunities.

37 hours per week with starting salary of £23,698 with pension contribution and Employee Assistance Programme.

Currently office-based Monday, Tuesday, and Thursday 08.30am-4.30pm, with other hours currently home-based (Wed, and Fri).

About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.

The DisAbility Connect Project is an innovative project which offers bespoke information and advice, assessment, and action-planning for people with disabilities and/or long-term health conditions.

The project strives to help those who are not connected to appropriate benefits, services, and opportunities in their communities, with the aim of helping individuals and their families to improve their standard of living.

Please see full job description below for further information. 

Please note: Candidates attending interview will be asked to deliver a presentation for no more than 7minutes responding to the following question:

“'What challenges do you feel people with disabilities and their families may face when seeking and engaging with support, services, and opportunities within the community?'

Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.

As Complex Needs Community Keyworker you will provide one-to-one support to women on Probation living in the community, and women being released from Prison as part of their Post Sentence Supervision. You’ll provide focused support in identifying their needs and empowering them to access appropriate services in the community. You will also provide some in-reach and ‘Through the Gate’ support prior to women being released from prison.

You will manage a caseload of women with complex needs who are facing housing issues and provide them with advice, guidance and support that helps them connect with other support services in the community that can assist them to overcome barriers when securing safe and appropriate housing.

The role involves a significant amount of data recording and updating case management systems so you need to be prepared to spend a minimum of 35% of your working hours on this aspect and will need to manage your time effectively to meet the data management requirements. This is also a predominantly independent role, so you will need to be confident to make decisions and able to manage your own workload.

You will be employed by One Small Thing but will be part of a wider team of Community Keyworkers employed by our partner Advance. You will also have a desk space at Hope Street, Southampton, to facilitate close working with the rest of the Hope Street team.

You will be required to participate in training and team building events with the wider One Small Thing team as well as the Advance team, in Hampshire.

This post requires that you are able to drive and have access to your own vehicle; there may be occasions where you are required to support residents to attend appointments. You will also be required to attend local or county meetings or training.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

At FearFree, we take pride in delivering exceptional services across the Southwest region, and we are excited to announce that we are launching a new service for adults and children who have experienced sexual violence. We are currently seeking a highly organised Referral Coordinator that thrives on supporting people. You should possess excellent communication skills and be able to work effectively both independently and as part of a team. Reporting to the Team Manager, you will collaborate closely with the counselling team to foster a supportive and cohesive work environment.

If you are passionate about making a positive impact on the lives of people seeking counselling services and have the necessary skills, we would love to hear from you. Join FearFree and be a part of our mission.

The main responsibilities and tasks for this role are:

• Manage referrals and serve as the initial point of contact for those accessing the service.
• Allocate referrals to assessment sessions and highlight priority cases to the Team Manager.
• Work collaboratively with the Team Manager to oversee waiting lists.
• Process and upload referral information onto relevant databases.
• Ensure accurate and up-to-date records are maintained.
• Contribute to creating a supportive and efficient work environment.
• Complete initial triage for those referred to the service.
• Liaise with external stakeholders, including referral sources and partner organisations.
• Participate in team meetings and contribute to the development of service improvements.
• Manage incoming phone calls and emails, directing queries as appropriate.
• Live and work the FearFree values: kind, open, receptive, robust, pragmatic and expert.

The qualifications and skills required for this role are:

• Excellent organisational skills, with the ability to prioritise tasks and manage time effectively.
• Strong attention to detail and accuracy in data entry.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and experience working with databases.
• Ability to work independently and as part of a team.
• A commitment to maintaining confidentiality and upholding professional standards.

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is Thursday, 4th July 2024.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels, including telephone, WhatsApp, and our network of video
advice kiosks located in prisons, hospitals, job centres, town halls, and other community
settings

Scope of role

1. Providing tailored financial advice and support.
2. To maintain detailed case records.
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Key Responsibilities

1. Accurate, effective and individually tailored advice
2. Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
3. Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
4. Complete assessments which lead to appropriate referral to an in house debt adviser
5. Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to

   set their own priorities.

6. Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.

Detailed case records

1. Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
2. Ensuring all case records and written up in a timely manner.
3. Monitor and report on client engagement and outcomes from advice sessions.
4. Familiarity with CRM systems and practices (Customer Relationship Management system).
5. Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.

Up-to-date training

1. Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
2. Maintaining an up-to-date record of all training sessions.

Teamwork and Collaboration

1. Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
2. Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money

   throughout your work.

3. Compliance with Toynbee Hall policies and procedures, including health andsafety.

5. Other

1. Travel across London as required, and occasionally the UK.
2. Undertake additional tasks as delegated by DFA Management.

Please download the full Job Description for more details.